"Executive Summary of Management"
Executive Summary Report - Management Plan Quarterly Review - January - March 2009 Our Management Plan 2008 – 2011 Our Vision A sustainable city: communities living in harmony, balancing nature’s beauty with quality rural and urban environments Our Purpose In partnership, to strive for the fulfilment of the city’s vision through democratic governance and responsible leadership This Management Plan is prepared under the Local Government Act, 1993, Sections 401 – 407. It gives details of our many planned works and activities. More information about our operations is contained in: • Council’s Revenue Policy • Council’s income and expenditure estimates and the budget for the coming year • Capital Works • A variety of other planning and management documents, such as: o Our Strategic Plan o Our Section 94 Contributions Management Plan o Our Social Plan o Our Cultural Plan (These support documents are available on request from our Administrative Centre, Level 2, Lamerton House, behind Stockland Shellharbour, or alternatively you can visit our website at www.shellharbour.nsw.gov.au). These documents show what we intend to do and how we plan to go about it. You can then judge our progress, based on how we’ve performed against these plans. Every three months the General Manager reports to Council on how we’re progressing with meeting our works and activity targets and any budget adjustments needed to meet changing circumstances that develop through the year. Our Charter Section 8 of the Local Government Act 1993 details the Charter of each Council in NSW as follows: (1) A council has the following charter: • to provide directly, or on behalf of, other levels of government, after due consultation, adequate, equitable and appropriate services and facilities for the community and to ensure that those services and facilities are managed efficiently and effectively • to exercise community leadership • to exercise its functions in a manner that is consistent with, and actively promotes the principles of multiculturalism • to promote and to provide and plan for the needs of children Page 1 Executive Summary Report - Management Plan Quarterly Review - January - March 2009 • to properly manage, develop, protect, restore, enhance and conserve the environment of the area for which it is responsible, in a manner that is consistent with, and promotes the principles of ecologically sustainable development • to have regard to the long-term and cumulative effects of its decisions • to bear in mind that it is the custodian and trustee of public assets, and to effectively account for, and manage the assets for which it is responsible • to facilitate the involvement of councillors, members of the public, users of facilities and services and council staff in the development, improvement and co-ordination of local government • to raise funds for local purposes by the fair imposition of rates, charges and fees, by income earned from investments and, when appropriate, by borrowings and grants • to keep the local community and the State government (and through it, the wider community) informed about its activities • to ensure that, in the exercise of its regulatory functions, it acts consistently and without bias, particularly where an activity of the council is affected • to be a responsible employer. (2) A council, in the exercise of its functions, must pursue its charter, but nothing in the charter or this section gives rise to, or can be taken into account in, any civil course of action. Our Code of Conduct Our Code of Conduct applies to the elected Council and all members of staff. It requires adherence to the following principles: 4.1 Integrity - You must not place yourself under any financial or other obligation to any individual or organisation that might reasonably be thought to influence you in the performance of your duties. 4.2 Leadership - You have a duty to promote and support the key principles by leadership and example and to maintain and strengthen the public's trust and confidence in the integrity of the Council. This means promoting public duty to others in the Council and outside, by your own ethical behaviour. 4.3 Selflessness - You have a duty to make decisions solely in the public interest. You must not act in order to gain financial or other benefits for yourself, your family, friends or business interests. This means making decisions because they benefit the public, not because they benefit the decision maker. 4.4 Objectivity - You must make decisions solely on merit and in accordance with your statutory obligations when carrying out public business. This includes the making of appointments, awarding of contracts or recommending individuals for rewards or benefits. This means fairness to all; impartial assessment; merit selection in recruitment and in purchase and sale of Council's resources; considering only relevant matters. 4.5 Accountability - You are accountable to the public for your decisions and actions and must consider issues on their merits, taking into account the views of others. This means recording reasons for decisions; submitting to scrutiny; keeping proper records; establishing audit trails. Page 2 Executive Summary Report - Management Plan Quarterly Review - January - March 2009 4.6 Openness - You have a duty to be as open as possible about your decisions and actions, giving reasons for decisions and restricting information only when the wider public interest clearly demands. This means recording, giving and revealing reasons for decisions; revealing other avenues available to the client or business; when authorised, offering all information; communicating clearly. 4.7 Honesty - You have a duty to act honestly. You must declare any private interests relating to your public duties and take steps to resolve any conflicts arising in such a way that protects the public interest. This means obeying the law; following the letter and spirit of policies and procedures; observing the code of conduct; fully disclosing actual or potential conflicts of interests and exercising any conferred power strictly for the purpose for which the power was conferred. 4.8 Respect - You must treat others with respect at all times. This means not using derogatory terms towards others, observing the rights of other people, treating people with courtesy and recognising the different roles others play in local government decision-making Equal Employment Opportunity (EEO) Section 345(1) of the Local Government Act requires that a Council must prepare and implement an EEO Management Plan, the objects of which are contained in Section 344(a) and (b) namely: • to eliminate and ensure the absence of discrimination in employment by the Council on the grounds of race, sex, marital status and physical impairment; and • to promote equal employment opportunity in the Council for women, members of racial minorities and physically handicapped persons. Council has committed itself to a strategic direction where the values of respect and integrity underlie all its activities. This translates into a core corporate behaviour where all employees of the Council are to be recruited on the basis of merit, promoted on the basis of performance, and where training and education policies, programs and resources are to be directed to those activities, which promote performance of all employees. Policies and programs have now been developed and implemented in accordance with the adopted EEO Management Plan and Policy Statement in order that the objects of Section 344 can be achieved. Access and Equity We are committed to the ongoing development of policy and strategies to enable all residents equitable access to facilities, services and opportunities. These policies and strategies include our: • Disabilities Services Advisory Committee • Aboriginal Advisory Committee • Disabilities Strategic Plan • Multicultural Strategies Workplan • Social Plan • Cultural Diversity Policy • Access & Equity Policy (These support documents are available on request from Council’s Administrative Centre, Level 2, Lamerton House, Stockland Shellharbour, or alternatively you can visit our website at www.shellharbour.nsw.gov.au). The activities, which are planned to implement these policies and strategies, for 2008 – 2011, are included in Council’s Works and Activities. Page 3 Executive Summary Report - Management Plan Quarterly Review - January - March 2009 A01 Environmental Management To conserve and enhance the natural and built environments within the Shellharbour City area by a program of environmental monitoring and implementation of new programs and activities. Community education: - a number of community education activities were held for Illawarra residents as part of the regional Sustainable Illawarra project. These activities included the DIY Habitat Creation Workshop, Energy Around the Home Workshop, Water Wise Gardening Workshop and Macquarie Pass bushwalk. Students from Nazareth Catholic Primary School, St Paul's Catholic Primary School, St. Peter & Paul's Catholic Primary School and Stella Maris Catholic Primary School took part in an Environment Footprint activity held as part of Leadership Day activities. On 24 February 2009, Council approved grants to Tullimbar Landcare, Shellharbour Public School, Corpus Christi Catholic School, Shellharbour Anglican College and Flinders Public School. Croom Voluntary Conservation Agreement Plan of Management: - Development Application and Construction Certificate for creek crossing issued. Design department currently preparing construction folder. Review of environmental factors currently being prepared for Croom track upgrade. Asset protection works around the caretaker's cottage at Croom have been completed. Coastal Foreshore Improvements Project: - Design will be completed May 2009. Work is yet to commence on the installation of stormwater improvements and investigation and design of a coastal boardwalk - Cowries Island to North Shellharbour Beach. Other Capital Works: Cowrie Island slipway design - Awaiting input from fishing club on the future requirements of the slipway. Bank stabilisation at Elliot Lake - Project planning and design are complete. A02 Stormwater Management Develop and implement strategies to manage stormwater. Stormwater monitoring was not conducted during this period due to equipment failure, which has been sent to the manufacturer for repairs and/or maintenance. Work has progressed on development of stormwater education materials including a series of catchment specific brochures, posters and website materials addressing stormwater pollution in the Shellharbour LGA. Projects currently in progress are: Shellharbour cemetery drainage (construction), Little Park stormwater treatment device (design), Shellharbour boat harbour stormwater treatment device (design), Trumper St/Reddall Pde intersection gross pollutant trap (design), Warilla Pool stormwater reuse (pre-construction), Albion Park Pool stormwater reuse (pre-construction) and Myimbarr stormwater treatment device (design complete). A03 Greenhouse Gas Local Action Plan Achieve a 20% reduction in Council's corporate greenhouse emissions on 2000 levels by 30 June 2010. Achieve a 15% per capita reduction in community greenhouse gas emissions on 2001 levels by 30 June 2010. Retrofits of fluorescent lighting were conducted at Oak Flats Swimming Pool, Albion Park Swimming Pool, Mary Marley Hockey Centre and Oak Flats Works Depot. Annual savings resulting from these retrofits will equate to approximately 7992 kWh/yr, 8.14 tonnes CO2-e and $1,505. A timer was installed on the ZIP water boiler at Blackbutt Youth Centre to prevent the unit from consuming energy outside business hours; annual savings will equate to approximately 701 kWh/yr, 0.74 tonnes of CO2-e and $85. Council staff are currently developing a system to calculate and report on ongoing greenhouse gas abatement from corporate operations. Page 7 Executive Summary Report - Management Plan Quarterly Review - January - March 2009 A04 Pollution Control Ensure environmental pollution controls are monitored, measured and action taken where necessary to enforce standards. All pollution complaints are promptly investigated and determined. Daily inspections were carried out by subdivision officers. Two warning notices issued, with the matter being resolved without the need for further action. Sewage systems inspected and approval to operate issued where appropriate. A05 Waste Management To ensure waste is avoided through education and effective resource recovery and that waste management is conducted in an environmentally safe manner. Council has continued with its commitment to the Regional Resource Recovery Project looking at waste processing. A community consultation plan is currently being prepared. Council Rangers have investigated numerous illegal waste complaints, both in residential and rural areas. Rangers have issued section 91 notices and section 193 notices under the Protection of Environment Operations (POEO) Act, which has resulted in greater levels of compliance. Waste Education Initiatives: - Earthworks (x3) - Clean Up Australia Day (Residents) - Clean Up Australia Day (St Paul's Catholic Primary School Albion Park) and Oztag (Junior State Championships). A06 Regulation Management To routinely patrol and investigate identified areas under Council's control and to report on all Local Regulation complaints. Council rangers have issued numerous notices to comply and warning notices and have noticed an increase in compliance with regulatory matters. There was an increase in the number of disabled infringements issued over the January period, as this was the focus of the Ranger team during this period. Rangers are regularly patrolling schools and disabled parking areas, with effective results. A07 Development Applications Ensure proposed development meets legislative requirements and Council codes and policies. Median time to determine applications is now below the 40-day standard. Other results are in line with current economic climate ie, downturn in development/construction industry. Proportion of construction certificate applications between Council and private companies generally in lne with current trends. Choice of approval authority is the discretion of owner. All Strata applications determined within key performance indicator (KPI) time frame. All construction certificates (Torrens) applications received were reviewed within one week of receipt and finalised within three weeks of receiving any outstanding information. A08 Property Information Certificates (Section 149 EPA Act) Efficiently process Property Information Certificates and insure the integrity of Council's property information system. All certificates received and issued were processed well within the three day turn-around period with an accuracy rate of 99%. There were no road widening certificates for this quarter. A09 Building and Site Inspection Monitor buildings under construction for compliance with approvals and to ensure environmental control of building sites. All compliance investigations are promptly investigated, determined and appropriate action taken. All inspection requests are booked, undertaken, recorded and finalised in a prompt manner. Whilst approvals are low, outstanding final inspections and pool inspections have been targeted and this has resulted in a small increase in the number of overall inspections. Council Rangers have inspected numerous building sites and have issued warning notices to achieve compliance with sediment and litter control where required. Page 8 Executive Summary Report - Management Plan Quarterly Review - January - March 2009 A10 Land Use Planning Strategies Guide the overall development of Shellharbour City leading to a high quality sustainable environment through the provision of strategic plans, Local Environmental Plans (LEP) and timely experienced consideration of all development proposals. This project essentially entails the preparation of a city-wide Local Environmental Plan (LEP) and Development Control Plan (DCP) for the Local Government Area based on supporting studies and strategies. It also incorporates other large LEPs and DCPs such as the Urban Fringe and Shellharbour City Centre. While work is currently progressing well on most of the individual components of the projects, as previously advised, the targeted gazettal date of March 2009 for the LEP will not be achieved. This is a long-term project that has seen varying levels of resources allocated to it over its term. In addition there have been many legislative and policy changes at a State level, which have impacted negatively on the project. Council will continue to work closely with Department of Planning (DoP) in order to produce a quality product in an orderly and timely manner The DoP (2/12/2008) requires the Draft Urban Fringe LEP to be incorporated into the Principal LEP and not as a separate LEP. Preliminary feedback from the Department is that the framework of the draft Urban Fringe LEP is generally satisfactory for inclusion into the Principal LEP. Draft LES being finalised. A11 Heritage To preserve and protect items that have significant heritage value. Planning services are no longer the project leader for Aboriginal Cultural Heritage and this project has been removed from our task list. Insufficient resources have been allocated to the European Heritage Study but this is now being addressed. A12 Flooding and Dams To study the effects of flooding in Shellharbour City and to recommend effective controls that satisfy legislative requirements. All routine monthly inspections have been completed. The brief for the Macquarie Rivulet Flood Study has been drafted and submitted to the NSW Department of Environment and Climate Change for review and approval. Once the brief is approved, a consultant will be engaged to complete the study. The Senior Drainage Design Engineer has prepared a brief for the Elliot Lake/Little Lake Floodplain Management Strategy. A13 Section 94 Facilitation of the Section 94 Contributions Management Plan to provide effective community infrastructure. The preparation of a new Section 94 plan has been hampered by recent legislative amendments, which will see S94 Plans be called Community Infrastructure Plans. The State Government is yet to release the Regulations and Practice Notes that are critical for the preparation of a new Community Infrastructure Plan. In the interim Council is working around this issue and focusing on the recreational, open space and community needs of the LGA and has prepared population and housing projections for the LGA. There is an increasing need to fill the vacant Section 94 Planner position to ensure we are able to achieve this project. A14 Drainage Management Develop and implement strategies to manage drainage and stormwater. Current turnaround period for street sweeping of residential streets is 20 weeks. Cleaning of gross pollutant traps (GPTs) - 23.2 tonnes of trash removed this quarter. Installation of George Street GPT completed. Kerb and Gutter in Bradman Ave replaced. Drainage improvements commenced at the Shellharbour Cemetery. Page 9 Executive Summary Report - Management Plan Quarterly Review - January - March 2009 A15 Water Conservation Achieve a 20% reduction in Council's corporate water consumption by 30 June 2011, based on 1999/2000 levels. Achieve a 15% reduction in community water consumption by 30 June 2011, based on 2001/2002 levels. Work is continuing on the development of a data management system and the formation of a water and energy management group. Specific tasks undertaken this quarter include the development of data collection and distribution tools, account management tools and greenhouse gas and water conservation calculators. Plans are currently being finalised for the Works Depot truckwash project, Warilla and Albion Park Pools stormwater reuse projects. Work is set to commence on these projects in the next quarter. Essential modifications to the plans for the Oak Flats Pool backwash reuse project resulted in a significant rise in estimated project costs rendering the project unviable at the present time. URS consultants carried out soil assessments at 10 local sportsfields. Output from these assessments will provide Council with seasonal guidelines to maximize water efficiency, guidance on how to incorporate variable rainfall events into seasonal watering regimes and recommendations for site-specific soil and/or drainage improvement strategies. Page 10 Executive Summary Report - Management Plan Quarterly Review - January - March 2009 B01 Community Services Management Ensure that high quality, accessible services are available to residents. Plan for future services. Promote fair, just and inclusive services. The Community Services and Development department continues to support a range of interagencies and network meetings. The Culturally and Linguistically Diverse (CALD) Advisory group has been utlilised to support the Harmony Day and International Women's day events held by Council this quarter. A partnership arrangement with Wollongong City Council and the Department of Education and Training has been established to develop an Aboriginal story telling and language pilot program in four primary schools across the Northern Illawarra. The Illawarra Area Assistance Regional Advisory Committee met to consider submissions and made recommendations to the Minister for consideration. No announcements were made this quarter regarding successful candidates. B02 Children's Services To provide service by either facilitation or direct service provision for the children of Shellharbour City and their families. Warilla North Planning Meeting was held with key stakeholders to establish a Children and Family Hub at Warilla North. This initiative supports Councils funding submission to the Commonwealth government to build a new Child Care facility in the area. Community activities at the Warilla Child Care Centre included an excursion to Warilla Library, staff attendance at Behavior Management Training and Winning Partnership for Children Conference and the University of Wollongong for the Mentoring Partnership and Nutrition and Menu Planning course. A Family Night was held in February. The Shellharbour Kids Web site continues to be well utilised by the community and has been updated this quarter. Negotiations are underway for the potential re- funding of this project into the new financial year and beyond. B03 Youth Services To provide service by either facilitation or direct service provision for the young people of Shellharbour City and their families. Activities conducted by the Youth Services team included drama, circus, vocal group and 'Drop In' on a weekly basis. The Youth Worker in Schools program at four high schools has continued with attendance at schools averaging 16 hours per week, the program has focused on issues such as self esteem, school attendance, study skills and time management, job seeking skills, and communication. Staff are receiving referrals directly from teachers, school counselors and self-referring students. Preparation for, and activities associated with, Youth Week were conducted this quarter in anticipation of it being held early next quarter. The Western Areas Youth Project has been attracting good numbers and is engaging young people in a range of interesting and creative activities. B04 Cultural Development Promote the development and growth of Shellharbour City's Cultural Identity. Shellharbour City Council has been invited to partner with Wollongong City Council and the Department of Education & Training (DET) on a ‘Story Telling’ Project in four schools. Aboriginal Youth Workers from Shellharbour Aboriginal Community Youth Association (SACYA) and Myimbarr will be trained in the delivery of the ‘Story Telling’ in conjunction with a qualified teacher from each of the four participating schools. The In the Bin Film Festival was held in City Park on 7 March 2009 with approximately 150 community members in attendance. Shellharbour City Council, in partnership with Stocklands Shellharbour, hosted a Felt and Weaving Exhibition featuring the work of local residents. The finalisation of the Cultural Plan remains a key objective and will inform the Public Art Guidelines. However, the Cultural Plan is awaiting finalisation of the Social Plan and Community Infrastructure Plan before it can be completed. Page 13 Executive Summary Report - Management Plan Quarterly Review - January - March 2009 B05 Aged and Disabled To provide service by either facilitation or direct service provision for the aged and disabled people of Shellharbour City and their families. A very successful Seniors Week was held this quarter with over 3,400 programs distributed across the City. The program included varied and interesting events with many new organisations participating this year. B06 Indigenous Services To provide service by either facilitation or direct service provision for the indigenous people of Shellharbour City and their families. A meeting has been scheduled to discuss the status of the Aboriginal Employment Strategy (AES) to consider reviewing it since its development and the extent to which the strategies identified in it have been implemented. United Koori Elders Social Group (UKESCG) - A draft Terms of Reference (TOR) has been drawn up for the consideration of the Elders. Once the TOR has been agreed to by the UKESCG this will then be provided to Council’s Aboriginal Advisory Committee for endorsement. In turn this will then be provided to a full Council meeting for the Administrator’s consideration. B07 Social Planning Ensure the requirements of the Social and Community Planning Regulations are met. A planning day was held in Warilla North to establish the location as a Child and family Hub. Stakeholders included Council, Warilla North Public School, Barnardos, Department of Community Services, Healthy Cities and Illawarra Area Children Services. Preparation for and activities associated with Youth Week were conducted this quarter in anticipation of it being held early next quarter. A very successful Seniors Week was held this quarter promoting the value of older people in the community. A very successful Harmony Day event was held in Warilla to promote the diversity of the City and the International Women's day event attracted a range of women from various cultural backgrounds. B08 Community Festivals Celebrate, involve and educate our diverse community through participation of community activities. A range of events was held this quarter including Seniors Week, international Women's Day Coffee and conversations and Harmony Day. All events were well attended with a diverse range of target groups from across the community participating. B09 Community Transport Provide community transport services to eligible individuals. Period of lower demand over the December/January period accounts for activity not reaching targets. However, we are on track to meet all yearly projected outcomes. Unit continues to meet accreditation guidelines in relation to operations and procedures. Unit has full accreditation with Ministry of Transport. B10 Cycleways and Footpaths To maintain and enhance a network of commuter and recreational cycleways and footpaths that meets the needs of the community. New Princes Hwy cycleway between Station Rd and Creamery Rd has been completed. Next stage has commenced between Creamery Rd and Airport Rd. Design investigations continuing into the next stage of the Koona Bay cycleway between Wilsons Park and Kanahooka St. Repairs, cleaning and grinding down of trip hazards carried out throughout the city this quarter. Page 14 Executive Summary Report - Management Plan Quarterly Review - January - March 2009 B11 Community Safety To help reduce crime and the fear of crime in Shellharbour City, working co-operatively with a wide range of community groups, government, the police and other organisations. Two community engagement activities were conducted to gather feedback from local businesses regarding Graffiti concerns in Oak Flats and the Shellharbour City Centre. The information collected will inform the development of a Graffiti Management Plan. Partnership developed with Shellharbour TAFE for Young People and Violence/Healthy Relationships Project and the Community Drug Action Team and TAFE Public Service Announcement – Parental Supply of Alcohol – was launched and shown in Greater Union Cinemas. The Domestic Violence Strategies Project continues with extensive survey and focus groups conducted this quarter. B12 Road Safety Plan for and work towards improved road safety Funded Projects for 2008/2009 include: Parent Workshops for Learner Drivers (ongoing), Log Book Run (ongoing), Vehicle Restraints, Mobility Vehicle Workshop, Winners Wear Helmets Bicycle Helmet Compliance Project, Back to School Program, Light Trucks Project, Mentoring Learner Motorcyclists, Taxisafe Evaluation, Lake Illawarra Cops and Community Car Show, Motorcycle Booklet "Touring the Illawarra' review, Stay Awake on the Princes Highway, Shellharbour Bikeabout. Non-Funded Projects for 2008/2009: B4U DRV Young Driver Safety, RYDA Rotary Youth Driver Awareness Program, DEAP, For Traffic Offenders, Fleet Safety. Continue to conduct research and prepare plans and other reports to address road safety concerns. Annual Action Plan addresses the strategies identified in Planning for Road Safety 2010 - Road Safety Strategic Plan for Shellharbour City Council. This is prepared by April each year with budget and grant forecast prepared. Projects started during this quarter include: Stay Awake on the Princes Highway, Senior Scooter Safety Program, Back to School Road Safety Program, Motorcycle Mentoring Program, Motorcycle booklet 'Touring the Illawarra' review, Back to School Road Safety Program, Learner Log Book Run, Helping Learner Drivers Become Safer Drivers. B13 Health Services To comply with legislative requirements for food and health, fire safety and private swimming pools. All fire safety certificates received during the review period updated on fire safety register. Fire safety audit of food premises completed. Detected breaches of the swimming pool legislation were reported to property owners and appropriate enforcement action taken. No critical breaches of physical or bacteriological water quality parameters detected during the review period in privately owned public swimming pools. All of the City's registered food premises are inspected in accordance with Council's inspection program and in accordance with the NSW Food Authority partnership. All food complaints are promptly investigated and determined in accordance with Council's inspection program and the NSW Food Authority Partnership protocols. B14 Companion Animals To implement the actions contained in the Companion Animals Plan and to provide for the safety of the community through education and enforcement of local regulations. Council rangers have conducted two successful micro-chipping days, during January and March 2009. Numerous brochures and information was distributed promoting responsible pet ownership. Council rangers have been proactive in issuing notices to comply for matters relating to the Companion Animal Act, which has seen a significant improvement with compliance. Page 15 Executive Summary Report - Management Plan Quarterly Review - January - March 2009 B15 Emergency Services Minimise the risk to life and property from emergencies. The Rural Fire Service (RFS) Control centre 100% complete. Interim Occupation Certificate issued. All works will be completed with power upgrade and new substation. Anticipated completion of all works with full occupation certificate in June 2009. All emergency services operating satisfactorily and meeting performance levels. Bushfire Risk Management Plans – works underway at Elizabeth Brownlee and Alex Hoffman Park. Quote to complete Blackbutt works currently being sought. Review of Environmental Factors currently being prepared for Croom track upgrade. Asset protection works around the caretaker's cottage at Croom complete. B16 Cemeteries To provide and maintain cemetery facilities. Cemetery services provided as required and within budget forecasts. B17 Shellharbour City Stadium To actively promote participation in indoor sports and to maintain the facility to the highest possible standard. Usage down due to December / January holiday break. New competitions and activities recommenced in late January. However, the quarterly income for the stadium is higher than budgeted due to higher utilisation in February and March. B18 Croom Regional Sporting Complex To provide and maintain a multi purpose sports complex to the highest possible standard. All requests for maintenance investigated and completed on a priority basis. Council has received advice that its grant application has been successful to upgrade the fire main at Croom Regional Sporting Complex. B19 Myimbarr Sports Fields To provide and maintain multi-purpose sports fields to the highest possible standard. All routine maintenance works completed. One of the new amenities buildings has been completed with the second approximately 75% complete. Council has received $899,000 under the Regional and Local Community Infrastructure Program, being for sportsfield lighting and landscaping. The contract period for this work (new amenities buildings) has been exceeded and negotiations are continuing with the principal contractors to resolve the issues causing the delay. B20 Albion Park Showground To provide and maintain Albion Park Showground as a multi purpose facility to the highest possible standard. All routine maintenance work completed within budget. No specific maintenance requests received for Albion Park Showground this quarter. B21 Sportsfields Provide and maintain Shellharbour City sportsfields. All routine maintenance tasks completed in preparation for football season. Expenditure is in line with seasonal variations. The project for a new grandstand and amenities at Ron Costello Oval is dependent on a successful grant application and future budget considerations by Council. No sportsfields were closed due to wet weather during this quarter. Page 16 Executive Summary Report - Management Plan Quarterly Review - January - March 2009 B22 Parklands To maintain parkland facilities and amenities to highest possible standard. There were 1,463 trees planted this quarter as part of bush regeneration works. The six areas where the work has been carried out are those identified as containing threatened or endangered species. These are Horsley Creek, Oakey Creek, Tullimbar, Mount Warrigal, Flinders and Blackbutt Reserve. Bush Care groups held at Oakey Creek, Horsley Creek and Mount Warrigal Reserve. Current turnaround time for mowing of parklands is 4-6 weeks. B23 Play Equipment To provide safe playground equipment for our children. All playground equipment inspected to maintain compliance with Australian Standards. Playground equipment relocated from Williams Park to Cawdell Park due to vandalism. B24 Tree Management Assess applications for removal or lopping of trees on Private property. Investigate breaches of Tree Management Orders. A total of 100 Tree Management Order applications were assessed and determined within 5 working days. One complaint was investigated in regard to illegal tree removal on private property. B25 Swimming Centres - Council Owned Provide and maintain public swimming pools within the Shellharbour City. Pool income/expenditure in accordance with seasonal variations. For swimming centres, all test results within NSW Health Guidelines. Failure of the chlorinator pump at Albion Park and the pump motor at Warilla resulted in pool closures while repairs were conducted. Installation of replacement boundary fence at Warilla Pool is 70% complete with the works scheduled for completion in April. B26 Surf Patrol To provide effective lifeguard patrols. All beaches patrolled over holiday season. Rescues carried out were considered minor - no major incidents. Beach closures relate to shark sightings and heavy seas during January. Expenditure in line with seasonal guidelines. B27 Beaches To provide and maintain beaches for recreational enjoyment while protecting them from coastal processes and human impact. Major beach maintenance deferred until winter months. Consultant is currently finalising the landscape design plans for the Shellharbour Foreshore. Design will be completed May 2009. The coastal boardwalk project is yet to be commenced with a draft consultant's brief being prepared. B28 Lake Illawarra To protect, conserve and enhance Lake Illawarra and its surrounding environs for public enjoyment. All routine maintenance requests completed. Hazmat response unit called to a spill incident at Skiway Park during this period. Lake Illawarra Authority (LIA) finalised design for a holding jetty at Reddall Reserve. Page 17 Executive Summary Report - Management Plan Quarterly Review - January - March 2009 B29 Bass Point Reserve To protect, conserve and enhance Bass Point Reserve for public enjoyment. Routine road and car park maintenance carried out as required. Routine testing and checks carried out on evacuation alarms as required. B30 Blackbutt Reserve To protect, conserve and enhance Blackbutt Reserve for public enjoyment. All routine maintenance requests completed. Further remediation work to be carried out in the asset protection zones within Blackbutt Reserve in the current quarter, this is due to unsatisfactory contractor performance. B31 Public Halls To facilitate community development by the provision and maintenance of public halls. Income at Centenary Hall and Oak Flats Community Hall has decreased this quarter. This is due to organisations/groups closing down over the holiday period. B32 Neighbourhood and Community Centres Facilitate community development by maintaining and enhancing a range of neighbourhood and community centres. Income at Albion Park and Albion Park Rail Community Centres has continued to be very low this quarter. Also, free (or unpaid) use of the centres has exceeded the targets and Council is currently reviewing the booking practices and the revenue policy. Remedial work on the awning and floor at Albion Park Community centre has been completed. B33 Libraries and Museum Ensure quality library and museum services to the community. Community engagement programs have been very successful and have included amongst others, Storytelling and Infant Literacy Programs, School Holiday Program, Storytelling Outreach Programs for community groups, Educational networking/visits, E-Resources and Computer lessons. Maintenance work has been completed at Warilla and Albion Park libraries. New floor tiles and a video surveillance system have been installed at the Albion Park Museum. Acquisition of new and replacement library resources book is within budget. Page 18 Executive Summary Report - Management Plan Quarterly Review - January - March 2009 C01 Classified Roads To maintain and improve the City's classified roads within budget to the specified standard. Council has met all of the Roads and Traffic Authority's (RTA) performance targets on its State Roads this quarter. Three major road rehabilitation projects planned for Shellharbour Rd and Lake Entrance Rd are to commence late April. C02 Local Roads To improve the condition of Council's local road assets within budget to the specified standard. All Roads to Recovery and Asset Improvement Programs are on target for completion. Road improvements carried out on Mellows Rd, Calderwood Rd, Moles St., Barrack Ave and College Ave during this period. Guardrail on Ashburton Drive also completed. Seventeen traffic management investigations completed this period. C03 Rural Roads To improve the condition of Council's rural road assets within budget to the specified standard. Work completed on Mellows, Yellowrock, Stockyard Mountain, Old Cedar Track, and North Macquarie Roads. Mellows Road Overlay has now been completed. C04 Bridges To maintain Council's bridges within budget to the specified standard. All routine inspections completed every 3 months as required. Investigations continuing into upgrading the Tongarra Lane timber bridge. C05 Car Parks To maintain Council's car parks within budget to the specified standard. All car parks inspected on a 3-monthly schedule. Only routine maintenance carried out this quarter. C06 Signage To maintain and improve the city's signage. Signage maintenance carried out to ensure compliance with regulatory standards. Continuing problem with the vandalism of signs, which is creating a budget overrun. C07 Street Lighting Street Lighting. All action requests are promptly investigated by Council, in accordance with adopted procedures, and where appropriate, are referred to Integral for detailed investigation and design in accordance with relevant standards. Preparation of briefs and studies within approved budget allocations. There have been four projects completed since July 2008. Page 21 Executive Summary Report - Management Plan Quarterly Review - January - March 2009 C08 Illawarra Regional Airport To provide and enhance a self-sufficient airport facility to encourage employment, tourism and RPT flights, consistent with CASA requirements. Annual Airport Open Day, Wings Over Illawarra, held on 22 February 2009. Estimated attendance in excess of 30,000 people. Good media coverage received with positive feedback received from the community. Airport has good usage figures for this quarter. No Regular Passenger Transport (RPT) services are operating at this time. All inspections carried out in accordance with Civil Aviation Safety Authority (CASA) requirements and are satisfactory. Airport maintenance works are on schedule. Nominations for community representative position on Airport Operations Working Party assessed. Appointment of two local residents made by Council's Administrator. Airport Working Party met in February 2009 to discuss operational and local community issues. C09 Tourism To provide additional employment and investment opportunities in the Shellharbour City area by actively promoting tourism. Positive feedback from tourist industry – primary interest in areas such as Shellharbour Village and Killalea. The number of additional tourist beds is on target primarily from new holiday house rentals/ Bed and Breakfasts. Major projects are delayed due to economic downturn. The development of a major tourist accommodation establishment is still some time away. Tourism NSW and ABS provide statistics on a regional basis – December Quarter 2008. Changes based on the seasonal factor. The Illawarra Tourist Region includes the Local Government areas of Shellharbour, Kiama, and Wollongong. A number of major signs have been installed for Shellharbour Village. Further signs are being prepared for Councils 150th Anniversary. Review of priorities taking place. Investigation currently taking place on appropriate tree species and discussions with RTA. Landscape plan finalized. Work expected to commence next quarter. C10 Property Develop strategies and options for Council's major property holdings. Lamerton House cooling tower replacement has been organised through the Works and Services section of Council and could be completed in time for reporting at the next Management Plan quarterly report period to end 2008/09. The Property portfolio of Council continues to be managed in order to ensure that occupation arrangements are kept up-to-date, financial return for the occupation of Council land/property is relevant and that the other sections of the organisation are consulted on and advised of property dealings and arrangements in order to improve overall organisational performance. Page 22 Executive Summary Report - Management Plan Quarterly Review - January - March 2009 C11 Economic Development To improve investment and employment opportunities in the Shellharbour City area. A review of the Shellharbour Business Database has been carried out and now all entries are as up-to-date as our current information permits. We need to develop a strategy for re-building the database, as clearly this is not the sum total of businesses in Shellharbour City. There are currently no resources to enable this to occur. The Destination Albion Park project, submitted under the Community Infrastructure Program, was again resubmitted after making several revisions to the project. The outcome should be known in the next month or so. We have also submitted the project application to Department of State and Regional Development (DSRD) for the Airport Study. All aspects of the Economic Development Plan are on target. There are inevitably delays and problems associated with complex projects and this is certainly the case with the further development of the airport project to establish two new businesses. The 4th Stage of Economic Gardening is about to commence. Wollongong City Council (WCC), following an approach to their Economic Development personnel, will be contributing financially to the project to enable some Wollongong businesses to participate. The marketing plan is currently underway and we are targeting mature businesses whose growth has stalled as well as newer businesses with a capable business owner and a demonstrably good business concept. C12 Shell Cove To develop Shell Cove in accordance with the Management Agreement and adopted plans and policies. The progress of Shell Cove Project is reported to Council by way of four quarterly reports presented to Ordinary Meetings of Council. The most recent report was 24 February 2009. The Shell Cove financial records are audited by Council’s external auditor and reported to Council. The audit was not undertaken by 1 November 2008 due to the unavailability of the Shell Cove Financial Controller. The audit has now been undertaken and the results have been reported to Council. Monthly reporting to General Manager continued (or more frequent as required). In-house monitoring of project outcomes continued. The current and expected land market in 2009/2010 has and will continue to put additional pressure on the future scheduling and delivery of all major capital works on the Project. Australand's preparation of the 2009 Project Feasibility Study continues, with leading consultants to intensely review, assess and advise on current and future market conditions that will guide the direction of the study. There has been an improvement in lot sales over the last quarter, despite the deteriorating market conditions. However, lot production is proceeding in order to meet potential market improvement. One release this quarter – 17 lots. No lots currently under construction. No tenders for lot construction advertised or awarded in this quarter. Construction of Stage 6 acoustic barriers continuing. The Shell Cove Management Agreement sets a minimum performance criteria for all combined project works of 50% for local labour content. During the past three months recording period the labour component was 75.5%. The cumulative statistic for the Shell Cove Project is 85.1% local labour content. Regular scoping guidelines given to Council representatives on the Shell Cove Management Committee. Reports are presented to Council as required. Regular meetings with Council staff are held. The Shell Cove Management Committee meets on a monthly basis. Master Planning complete for overall major sewerage reticulation and pumping station requirements. Existing sewer pumping station (S.P.S. 1101) upgrade and expansion completed, including commissioning. This will cater for future development in catchment. New sewer pumping station (S.P.S 1145) to service Southern (Dunmore) residential catchment completed March 2009. Page 23 Executive Summary Report - Management Plan Quarterly Review - January - March 2009 C13 Council Business Activities Continuance of current commercial activities and investigate the development of new opportunities. Lamerton House external management continues to be a well-justified operation with contractor management being of a satisfactory standard and efforts to achieve tenancy of the remaining vacant property continuing, with some direct advertising and marketing undertaken during the quarter. Responses have been reasonable and encouraging, considering the poor state of the economy in general at this time. Councils Wholesale Nursery continues to be profitable despite the tight economic conditions and the water restrictions. All other Private Works have been completed as requested. C14 Links Shell Cove Golf Course To enhance and protect Council's golf course and to actively liaise with the operator regarding maintenance standards and improvements. The Links Shell Cove has been under Council's management for 10 months. It is a complex operation requiring significant investment of time and resources, to consolidate the establishment of what is one of the City's most important and valuable recreational facilities. There are no "short cuts" or "quick fixes" associated with this consolidation. The golf course operations and operational practices are yielding results with improved golf course condition, as evidenced by the results of a recent member survey. Golf course staff positions are in the process of being formalised via contracts or other agreement. This will assist in providing further stabilisation of operations in readiness for the yearly program, required to be developed in association with the final golf course operating budget, for 2009/10. Both income and expenditure have exceeded current budget expectations. C15 Sand Mine To operate Council's sand mine as a profitable business undertaking. The strong performance this quarter has been driven by a higher than average demand for washed concrete sand and blended soil products, as well as the sale of existing stockpiles. A strong demand for blended soil products was expected at this time of year as customers establish new turf during the growing season. C16 Shellharbour Beachside Tourist Park To operate Council's Caravan Park as a profitable business undertaking. Shellharbour Beachside Tourist Park continues to exceed annual income projection having reached 88% of annual Target (figures current to end of February). Expenditure approximately 60% of annual figure, which is marginally below the projected expenditure. The redevelopment of the facility has been delayed due to difficulties experience in receiving comments from local traditional owner groups, as a part of the indigenous heritage study. Boom gate installation and linkage to booking system completed. Page 24 Executive Summary Report - Management Plan Quarterly Review - January - March 2009 D01 Corporate Leadership and Governance Democratic and accountable government and the ability to achieve sustained economic and social development by delivering strong corporate leadership within Council. Senior Council Management had four meetings with local Members of Parliament during the quarter under review. Two meetings with Jennie George MP, one with Lylea Mc Mahon MP and one with Matt Brown MP. The revised Code of Meeting Practice and Public Participation Guidelines was adopted during the quarter and will commence operation in the next quarter. No reports were presented to Council in Committee of the Whole Council. Management Plan is currently being prepared for 2009/12 period. We are awaiting release of new guidelines that will dictate a new management planning system for Council's in NSW. Due to the current global financial crisis, Council has suffered a reduction in investment income, which has placed its budget under duress. Budget responsible officers have identified $1.6M in savings in operations. Council continues to have relatively low staff resources in comparison with other similar Councils. Workforce and succession planning will become an emerging issue for Council with approximately 120 members of Council staff being of 55 years of age or older. The current financial situation has resulted in a freeze on the replacement of staff, unless it is demonstrated that the replacement of the position is absolutely essential. Poor staff resources have been a feature of this Council for many years and worsening financial crisis will not help this situation. D02 Financial Services To provide financial and management accounting services and information to an appropriate professional standard, in an accurate and timely manner. All financial reporting is completed within statutory and Departmental deadlines, to standards approved by Council's external Auditors. Council's investment portfolio returned a negative 1.72% for the quarter. Returns for January and March were fairly flat, however the month of February saw Council's portfolio decline by 1.70%. Global equity markets hit their lowest points for many years during February as severe uncertainty over the global financial crisis had major impacts. Council's long-term growth fund, which is mainly exposed to equity markets, returned a negative 5.70% for February, while the medium-term credit managed funds also continue to be affected by the current financial crisis. Both these investment areas offset any gains Council made on its cash investments. The beginning of March saw equity markets reaching new lows before rebounding sharply over the remainder of the month. Australia's equity market index gained over 7% for the month. Council's long-term growth fund increased by just under 4% for the month with consistent returns again being achieved via the cash type investments. Unfortunately, Council's medium-term credit managed funds continued to be volatile reducing the return for March down to a small gain. Senior staff met with Council's investment advisors during the quarter. The make-up of the current investment portfolio was discussed in great detail. Council's advisors believe the portfolio is still well structured in terms of risks and investment horizons with no recommendation for change at this point in time. Once markets stabilise Council should be in a position to achieve solid returns particularly in the medium to long-term investments where the majority of the losses have occurred to date. D03 Rates Levy The accurate and timely production and collection of Council's rates levy in accordance with legislative requirements and Council policy. All supplementary lists have been processed. There are no outstanding supplementary valuations to be issued. Outstanding rates and charges are still high at $1.8 million. Pensioners form a large proportion of people in arrears, but they have until 31 May to pay rates without accruing interest charges and any person experiencing difficulty is invited to make arrangements for payment of the amounts owing. The well publicised financial crisis is affecting ratepayers from all ages and a wide range of economic circumstances. Page 27 Executive Summary Report - Management Plan Quarterly Review - January - March 2009 D04 Administration, Governance and Legal Services Provide quality administrative and governance support and advice as required by the Director / General Manager and to ensure that Council is receiving quality legal advice at a competitive price. The Statement of Affairs is published in Council’s Annual Report. The Summary of Affairs is prepared six monthly for publication in the Government Gazette each June and December. Publicly accessible documents are reviewed and maintained as required. Requests for information are processed under S12 and S343 of Local Government Act where possible, or within statutory Freedom Of Information (FOI) timeframes and FOI applicants advised of rights of appeal. The performance of panel solicitors instructed in this quarter has been satisfactorily reviewed. Meetings with panel solicitors are convened as required. D05 Communications and Events Undertake a program of communication which demonstrates our progress and commitment to the Vision and our position in the regional and state economies. Activities during the quarter focused on staging two of Council's major annual events - the Australia Day Breakfast by the Lake, and Wings Over Illawarra. Planning also moved into full swing for our suite of events to celebrate the 150th anniversary of the proclamation of the Shellharbour Local Government Area. The main celebrations will take place in June 2009, with a number of other events to be staged throughout the year. Media coverage included promotion of Seniors Week, the announcement of funding under the Federal Government's Regional and Local Community Infrastructure Program, and community engagement on options for a proposed pedestrian bridge over Elliott Lake between Warilla and Barrack Point. D06 Customer Services To deliver excellent customer service to both internal and external customers of Council in accordance with the demands of the community, legislative requirements and Council policy. The number of development applications (DA) and complying development applications (CDA) registered within the nominated timeframes exceeded the targets. There were no complaints and 3 positive comments were received during the quarter. D07 Risk Management To provide an effective risk management program that seeks to protect all Council interests. All claims are reviewed on a monthly basis or as needs be, depending upon the nature and quantum of the claim. Noise assessments on 61 items of plant completed. Lead paint and asbestos inspections ongoing. No lost time injuries or serious incidents during the reporting period. One incident investigated by the relevant supervisor. D08 Corporate Planning To provide a management planning framework that allows effective planning and measurement of corporate aspirations and outcomes. During the quarter Council staff continued to maintain representation at a number of different regional forums. These included Illawarra Housing Trust, IRIS, Illawarra ITeC, Southern Councils Group, and Regional Development Australia (Illawarra). Internal Sustainability Working Party is due to convene in last quarter of the year to evaluate progress against adopted plan. The forward financial plan is receiving a complete re- write in preparation for the forthcoming management plan and budget. This re-write also encompasses a reassessment of underlying assumptions and industry trends. The current state of the planning system in NSW, as well as the global financial crisis and its effect on investment markets are making the exercise of predicting future financial scenarios very difficult. The latest advice that Council has received is that the new Integrated Planning guidelines will be issued to Council from the Department of Local Government (DLG) in May with legislation to amend the relevant sections of the Local Government Act introduced into the Spring session of Parliament. Analysis of existing Section 94 Plan underway. Open and Recreation Space and Community Facilities Needs Study nearing completion. Page 28 Executive Summary Report - Management Plan Quarterly Review - January - March 2009 D09 Information Technology To ensure optimisation of the use of information technology to achieve Council's corporate objectives. Technology refresh planned for May / June / July 2009 subject to budget constraints. Payroll service to Wingecarribee Council continues under arrangement. No material policy breaches identified in the period. D10 Telecommunications Provide the organisation with a cost effective Telecommunications system, which adequately caters for the needs of users. Telecommunications services have been maintained at acceptable level, however as the equipment is beyond its anticipated life some failures may impact over the coming period until this equipment is replaced in accordance with our replacement program. D11 Geographic Information Systems Ensure the continued development and refinement of an integrated geographical information system (GIS) to assist Council in the provision and management of its assets and services. During the period under review 100% of general mapping requests were met as they occurred. Same day service for most internal customer enquiries, to facilitate work progress in other areas of Council. Current planning projects are progressing at a slower rate due to absence of staff member. Mapping of sporting fields and facilities completed and awaiting comment and amendments. Council's public access mapping system continues to be available to users of Council's website. Usage reports show a consistent stream of monthly users. The update and deployment of the new enquiry system was delayed due to some software issues with the installation of Exponare, which are still being resolved. A new software version is now available and when it is installed and tested by Council's IT department, the deployment will be rescheduled. GIS continues to provide a professional and competent service to both internal and external customers. D12 Organisational Development To co-ordinate the delivery of Human Resource services to meet strategic needs of the organisation. To provide training to Councillors and staff at a level designed to meet organisational objectives. Staff shortage during the period of review has curtailed HR activities. Actions are being taken to address this issue. Some performance criteria have suffered due to this. D13 Plant and Fleet Management To ensure that Council has well maintained plant and fleet vehicle resources. Fleet vehicle replacements have been extended to a changeover after 60,000km in accordance with recommendations from Council's fleet management consultant. The remaining truck replacements this year have been rationalised due to budget cutbacks. Plant utilisation levels are slightly down this quarter due to the Christmas/New Year closedown of works. D14 Works and Services To provide efficient and effective management and support for all Works and Services activities. Maintenance and capital works programs are on target for completion this financial year. Biannual goods and services tenders have been prepared in accordance with Council's newly adopted Contract Administration Manual. Draft Asset Management Plans for Council's major asset classes have been prepared and are awaiting financial input. Page 29 Executive Summary Report - Management Plan Quarterly Review - January - March 2009 D15 Operations and Services Management and Executive Support To provide management and leadership to the Operations and Services Division. Funds committed for essential carpet replacement to be undertaken in April 2009. D16 Engineering Forward Planning and Design To provide management, leadership and support to Technical Services functions. Investigations: Due to the extent of flooding enquiries submitted to Council, resources from the flooding and drainage section of design services have been committed to responding to the enquiries. Investigations to determine appropriate design parameters for four stormwater treatment devices have also been completed. Council and the Lake Illawarra Authority (LIA) have identified a program of works for delivery during the LIA financial year extending between 1 April 2008 and 30 March 2009. During the 2008/2009 LIA financial year, Council and the LIA were involved in investigation and design for the proposed Reddall Reserve Jetty, stormwater treatment measures at Lake Illawarra, foreshore access improvement works and the Koona Bay shared use path. It is anticipated that works will commence on these projects during the LIA's 2009/2010 financial year. The budget from the grant dependant, staged projects and pre-planning Investigations allocation is close to being completely expended for the 2008-09 Financial Year. A draft 2009-12 capital works program has been developed and placed on public exhibition between 2 March 2009 and 27 March 2009. Formal submissions will be reported via the 2009-2010 budget process prior to the adoption of the final program. Grant applications have been submitted to various State and Federal government agencies for priority projects identified in the draft 3-year program. The design department are currently progressing detailed design for the respective projects. Page 30