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									Muhammad Shahid Shah, MPM - Professional Profile
Email: shahid.shah@hotmail.com - Cell: +966-54-2600805



                       IT/IS (ERP, CRM, BI & Project Management) Specialist
       Objective:
  Specialized for IT/IS including (ERP/CRM implementations & Project Management) seeking a critical role that will emphasize my professional
  experience, technical expertise, communication skills and project management intelligence to transform technical and business ideas & objectives
  into deliverables.

       Expertise, Knowledge and Skill Areas:
            Oracle   E-Business Certified                Certified Master Project Manager (MPM)                     Other CRM & ERP Implementations
            Oracle   EBS Implementation                  Complex Integrations                                       Other Business Intelligence Tools
            Oracle   CRM Implementation                  Application Implementation Methodologies                   Customized Solution Development
            Oracle   Business Intelligence               SDLC Specialist                                            Finance & Accounting Excellence
            Oracle   DB & Development Tools              Web Based Portals Development                              Customized Business Objects

        Career @ a Glance: (a 360° overview)

  Profile:
       •   IT/IS including (ERP/CRM implementations & Project Management) specialist, dedicated to providing high levels of client service, has over
           10 years experience in the Information Technology for various pastures. Skilled in the business analysis and enterprise level applications
           management for out of the box and custom solutions. Also has experience in implementing the best practices in the business process
           automations and the development and analysis of business objects using various technologies i.e. Oracle, ASP, .NET & XML technologies.

       •   Certified Project Management Specialist with excellence as Business Analyst and has a strong academic background in Information
           Systems. Has a continuous willingness to learn, keen interest in, and excellent understanding of the broader business issues and is
           technically creative. Using these skills finds solutions to problems quickly and efficiently.

       •   Highly experience in multiple applications and databases integrations by using classic and highly user friendly interfaces. Proven ability to
           directed and design the business analytics and complex reports. Experienced in consulting and systems support environments (involving
           extensive liaison with users), and various leadership positions held during tertiary years have honed excellent interpersonal, communication
           and leadership skills.

  Functional & Technical Skills with Excellence
      •   Excellent functional skills for Automotive Service, CRM, Accounting, Finance, Supply Chain, HR & Payroll, Sales & Marketing
      •   Integration Specialist using highly user friendly and concurrent interfaces
      •   Databases i.e. Oracle, MS SQL, MySQL, Access
      •   Oracle Applications, Business Intelligence & Analytics
      •   Oracle Forms & Reports (6i till 10g)
      •   Web Technologies (.NET, ASP, XML)
      •   Project Management, Implementation & Support
      •   Best Practices Implementation using Industry Oriented Standards
      •   Specialized for Customer Relationship Management
      •   Specialized for Custom Components Development and Integration with ERP & CRM applications with BI & Portals
      •   Implemented 4 full cycle CRM & ERP solutions in various industries
      •   Implemented over 10 cross plat customized GUI & RDBMS based solutions in various industries
      •   End-To-End solution & business process development specialist
      •   Operating Systems expertise for Windows 2003/2000/NT Server, XP, Win98/95, and DOS, Familiar with UNIX, Linux
      •   Command over installation of Ethernet (TCP/IP), Client/Server Based Wired/Wireless Networks
      •   Well familiar with Wireless Communication of Dextera Mobile Solutions & I-COM base Walkie talkie frequency configuration and routing
      •   Capable to manage Back office I.S.A Server, Proxy Server, Exchange Server, Lotus Domino, LAN Chat, Intranet Based Portals
      •   Graphic Designing expertise for Adobe Photoshop 5.5, Swish, Macromedia Flash
      •   Web Development skills using Front Page 2000, ASP, ASP.Net, Familiar with PHP
      •   Excellent with Microsoft Office Word, Excel (Advanced), PowerPoint, Outlook, Visio, MS Project

  Academic Credentials/Achievements & Plans:
      •  Near Future Plans                                    Project Management Professional (PMP) – 2008 + CISA – 2008
      •  Certified Master Project Manager (MPM™)              American Academy of Project Management – USA, February-2008
      •  Appeared in June-2004 (CISA – Exam)                  C.I.S.A (Certified Information System Auditor) USA Based Certification – 68% marks
      •  Bachelor’s in Computer Science                       Florida Green University, Karachi, 1996-1998
      •  Bachelor’s in Commerce                               Karachi University, 1994-1997
      •  Microsoft ASP .NET Certificate                       Apetech Institute of Computer Science Karachi
      •  Oracle 8/8i Administration Certificate               Gold-Soft Institute Karachi
      •  Oracle Developer Certificate                         Ora-Soft Institute Karachi
      •  Oracle Developer Rel. 2 Certificate                  I.C.M.A.P Institute Karachi
      •  Visual Basic Certificate                             National University of Science & Technology P.N.S Jauhar Karachi
      •  6 Brain Bench Certifications                         SQL, Devloper2000, E-commerce, Forms 6.0, PL/SQL, Accounts Payable Fundamentals
      •  Oracle E-Business Champion Certifications            OPM, Discrete, EAM, Financials, ASCP, HRMS & Self Service, E-Business Essentials, SOA
      •  Oracle Database Warehousing & OLAP                   Oracle University
Muhammad Shahid Shah, MPM - Professional Profile
Email: shahid.shah@hotmail.com - Cell: +966-54-2600805

        Professional Experience:
  Employer          Balubaid Group of Companies    Job Responsibilities                                         Location: Jeddah – Saudi Arab
  Position          Project Lead                   As Project Lead responsible to Support, enhance, develop, and evolve the Oracle EBS, CRM & BI
                    (Automotive Service & CRM)     implementation to drive the maximum value to organization business. Playing a lead role in ERP
  Tenure            Nov-2007 ~ Present             implementation for Automotive Service & CRM along with promoting and communicating the
                                                   Oracle functionality and benefits across the organization. Supporting the EBS implementation
  Reporting         Group IT Manager               partner and business team in ensuring the preservation of the Oracle ERP System Integrity.

  Organization      A multi dimensional group      Also responsible to improve utilization of existing ERP, CRM & BI functionality to add value to the
                    of companies includes          business, closely working with functional manager & business super users to continually increase
                    automotive services, real      super user knowledge and ERP skills. Ensuring that ongoing user support model is sustained.
                    estate investments, and        Participating in Oracle ERP System problem/issue resolution; includes working with business Super
                    light industrial operations.   Users to investigate system incidents/issues; actively managing and allocating resources to
                    Major partner’s with           respond to highest priority business issues; and monitoring & reporting performance.
                    General Motors (USA)
                                                   Coordinate the collection of requirements; create Charter and project plan; align resources,
                                                   create/track change controls; track approvals; communicate processes; develop reports; test and
                                                   validate; and implement. Ensure consideration is given to interface requirements and
                                                   infrastructure requirements. Monitor system for potential issues and ensure the highest levels of
                                                   data integrity are maintained.


  Employer          Maple Leaf Cement Limited      Job Responsibilities                                         Location: Lahore – Pakistan

  Position          Manager IT                     Responsible for over all IT management including CRM & ERP (Oracle Applications) project
                                                   management, oracle and web based custom solution development, infrastructure development,
  Tenure            Jan-2007 ~ Sep-2007            process improvement, electronic communication (wired & wireless), applications development,
                                                   implementation and support at corporate headquarters as well as at 3 remote locations.
  Reporting         Group General Manger (I-T)
                                                   Oversee a staff of 8 consisting of a system analyst, developer, an operations analyst, technical
  Organization      A Leading cement
                                                   support staff and a network administrator in supporting 1500 plus employees across 4 locations
                    manufacturer in Pakistan
                                                   with IT culture development and trainings. Successfully implemented multiple IT projects, provide
                    with state of the art 3 FLS
                                                   the technology knowledge and vision to support the company’s business objectives, and evaluate
                    based cement production
                                                   and recommend all software for business processes.
                    plants capacity 12,000 TPD


  Employer            Dow AgroSciences             Job Responsibilities                                         Location: Karachi – Pakistan
  Position            Manager MIS                  Responsibilities includes analyzing and implementing the best information technology practices to
                                                   automate the business processes for customized CRM & ERP based development for all business
  Tenure              Aug-2004 ~ Dec-2006
                                                   factors, including company vision, long-range planning and customize development processes.
                                                   Instrumental in all departmental operations especially in Finance, Sales Accounting & Payroll:
  Reporting           C.E.O & Mentor
                                                   Providing functional support for all business areas. Minimized automated business process up to
  Organization        A US based multination       70% by directing new procedures in the new system.
                      Agro Chemical business
                      unit with existence of 11    Designed improved Oracle ERP based systems & implemented nationwide in 11 cities and trained
                      locations across the         and educate end-users to improve functionality of sales accounting, customer services & support.
                      Pakistan.                    Plus design and execute sales analysis and financial data presentations to senior management.



  Employer            Pioneer Cement Limited       Job Responsibilities                                         Location: Karachi – Pakistan
  Position            Assistant Manager IT         Was instrumental in I-T and Finance by streamlining business processes and implementing
                                                   information technology resources by using Oracle Database 8/8i & Oracle Development tools
  Tenure              Oct-1999 ~ Jul-2004
                                                   (Forms 6i, Reports 6i) to provide all aspects of systems development and network & web
                                                   administration and system support. Oversee the day-to-day system operations and evaluate
  Reporting           D.G.M Audit & Systems
                                                   software and hardware to provide leading edge computing.
  Organization        A Leading cement
                      manufacturer in Pakistan     •         Managed the full cycle implementation of Oracle based CRM & ERP solution.
                      with state of the art FLS    •         Developed and Maintain the company’s web portal.
                      based cement plants.         •         Supervise I-T with direct oversight of information systems.
        Initial Career Work Experiences:
  Company                                          Position                                                     Tenure
  E-Consulting Service                             Assistant Project Manager                                    Jul-1998 ~ September-1999
  Bolan Castings Limited                           Software Developer                                           Jan-1998 ~ Jun-1998
  Towlers Textiles                                 System Coordinator & Cost Analyst                            Apr-1997 ~ Dec-1997

  Primary Contact     966-54-2600805   Email                      shahid.shah@hotmail.com                  Date of Birth       February 14, 1976
  Member of American Academy of Project Management                http://www.certifiedprojectmanager.org/board.html
 Muhammad Shahid Shah, MPM - Professional Profile
 Email: shahid.shah@hotmail.com - Cell: +966-54-2600805

                                           Graphical Representation of Resume




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                                                                                                                                      Banking &
                             (Cement)




DISCLAIMER: This document contains proprietary information some of which may be legally privileged. It is for the intended recipient only. If an addressing or
                              transmission error has misdirected this document, please notify the author by replying to it.
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    Primary Contact     966-54-2600805   Email                              shahid.shah@hotmail.com                  Date of Birth     February 14, 1976
    Member of American Academy of Project Management                        http://www.certifiedprojectmanager.org/board.html

								
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