DRAFT

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Event Management Company Charter document sample

Document Sample
scope of work template
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             Enterprise Risk Management
                      Workgroup

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               Workgroup Charter                  2006 - Future


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    Publish Date:           / /2006
    Revised Date:           / /2006




    ERM Workgroup Charter   Draft
DRAFT

                                          TABLE OF CONTENTS

A.  MISSION STATEMENT ....................................................................................... 3
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B.  INTRODUCTION.................................................................................................. 3
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C.  RISK MANAGEMENT OVERVIEW…………………………………………………3-
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5                                                                                                                       Deleted: 3
D.  VALUE                                                                                                               Elizabeth Busch! 5/29/07 11:15 PM
PROPOSITION………………………………………………………………...6                                                                                 Deleted: 3
E.  WORKGROUP PARTICIPANTS……………………………………………………...6
F.  GOALS………………………..…………………………………………………………7
G.  CONSTRAINTS ................................................................................................... 7
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H.  ROLES AND RESPONSIBILITIES ................................................................... 7-9
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I.  SUCCESS CRITERIA .......................................................................................... 9
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ERM Workgroup Charter                                                                                Page 2 of 9
DRAFT


A. MISSION STATEMENT

   “The Enterprise Risk Management Workgroup seeks to implement a coordinated
   and strategic approach to risk management within the company that will
   provide senior management and the Board of Directors with a holistic view of all the
   risks facing the organization.”

B. INTRODUCTION

   Risk Management is a core business skill. Nearly all business decisions include
   elements of risk and opportunity, with the potential to erode or enhance value.
   Decision makers must thoughtfully and methodically identify and analyze risk; and
   when the decision to pursue an opportunity is made, controls must be implemented
   to optimally manage the risk(s) involved and to ensure an appropriate return.

   Enterprise Risk Management (ERM) provides a framework for the routine practice of
   making informed risk taking decisions throughout the company, the ability to
   understand the interrelationships between the component parts of the business and
   an appreciation of the broader impact of individual decisions and actions upon other
   parts of the enterprise.

   The purpose of this Workgroup is to develop the tools and processes to be used to
   identify, analyze and manage risk across the enterprise. The Workgroup seeks to
   create a competitive advantage through; identifying and managing risks that our
   competition might overlook, accepting and successfully managing risks that others
   avoid and managing risk at a total lower cost. This policy applies to all of the
   organizations and associates.

C. RISK MANAGEMENT OVERVIEW

   Managing Risk is a function of:

   •   Determining the Company/Business Unit “Risk Appetite”: What is the level
       of aggregate financial loss the company/business unit can sustain before
       significant, negative consequences are manifested? How much
       unreserved/unanticipated loss can the company/business unit absorb before
       minimum RBC levels are jeopardized, financial and debt ratings are jeopardized,
       budgeted growth targets are jeopardized, etc. Are there any naturally occurring
       hedges that can be exploited? (Increased unemployment results in lost group
       enrollment but increases individual product enrollment) Once the risk appetite is
       quantified, you can actively manage risk financing and mitigation programs
       towards a goal of preventing losses from exceeding this threshold.
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ERM Workgroup Charter                                                        Page 3 of 9
DRAFT


   •   Identifying Risks: When attempting to identify risks, the essential question is
       “What can go wrong?” What risks are created by pursuing or failing to pursue a
       particular strategic course of action, introducing a particular product, performing a
       task in a particular manner or the introduction of a new law or regulation? The
       fundamental reason for conducting rigorous and continuous risk identification
       exercises is that failure to identify and analyze a risk exposure that is part of the
       business environment exposes the company/business unit to an event or series
       of events that may dramatically impact its operational and financial viability. The
       opportunity to plan and implement appropriate risk mitigation strategies to deal
       with the exposure will not occur if the risk is not identified.

       Risk Identification Tools: Tools available to management include accessing the
       expertise and experience of internal resources (Enterprise Risk Mitigation,
       Regulatory Assurance, Special Investigations, Clinical Investigations, Internal
       Audit, Ethics & Compliance, Legal Services, Marketing), utilizing external
       consultants, conducting brainstorming sessions, conducting research, etc.

   •   Analyzing and Quantifying Risk: The key objectives of risk analysis and
       quantification process(es) are to determine the probability, manifestation time,
       frequency and severity of identified adverse events. In many instances, it is not
       possible to scientifically/mathematically quantify the potential impact of an
       event(s). In these situations, rigorous, subjective analysis and the utilization
       “expert opinion” must be employed. Thorough risk analysis also includes an
       assessment the effectiveness of any current controls/risk mitigation programs,
       the aggravating factors that may serve to increase the probability, frequency and
       severity of the risk event (I.e. Political factors, lack of action plan/contingency
       plan, speed of industry changes, complexity of situation) and the mitigating
       factors that may decrease the probability, frequency and severity of the risk
       event.

       Risk Analysis and Quantification Tools: Risk Mapping (See attachment #),
       ROI Calculations, Stochastic Modeling (Financial pro forma modeling based on
       “what if” scenarios), Performance benchmarking against industry data, historical
       loss/claims experience.

   •   Implementing Risk Mitigation Controls: The goals of risk mitigation are to
       minimize both the frequency and severity of adverse events and decrease their
       financial and operational impact on the company/business unit.




       Risk Mitigation Tools/Techniques:                                                       Elizabeth Busch! 5/29/07 11:15 PM
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ERM Workgroup Charter                                                          Page 4 of 9
DRAFT

       Risk Avoidance: Generally not an option unless the risk analysis finds that the
       risks significantly outweigh the benefits/opportunities of the contemplated action.

       Risk Retention: A company/business unit can knowingly and unknowingly retain
       risk. A general “rule of thumb” is that any unidentified risk exposure is a retained
       and self-funded exposure. Knowingly retained risks are generally highly
       predictable, high frequency, low severity exposures where the company is
       comfortable with its ability to prevent and control losses and where the aggregate
       amount of anticipated retained loss is less than the cost to transfer the risk to
       another party. Risk may also be retained when risk transfer is not available or
       the cost to transfer the risk is prohibitive. In these cases, the company must
       assure that the risk mitigation programs it has employed to address the exposure
       are highly effective.

       Risk Transfer: Transferred risks are generally low frequency, high severity
       exposures where there is little to no ability to predict the probability of a loss to a
       single organization. Again, the cost of the risk transfer mechanism is a key
       determinant in a company’s decision. Risk can be transferred to another party
       through several means, the most common of which is an insurance policy.
       However, risk can also be transferred via a capital market product/vehicle or
       through a contractual “non-insurance” transfer to vendor, consultant, etc.

       Risk Financing: Risk financing is generally a function of “residual risk transfer”.
       A company makes its risk financing decisions based on several factors: Its “Risk
       Appetite” (its ability and willingness to retain and effectively manage risk) and the
       cost to transfer the risk at the particular point in time when the risk financing
       decision is made. Once a risk is identified, analyzed and         quantified,
       evaluated against the company/business unit “risk appetite” and its potential risk
       transfer costs are known, an informed risk financing decision can be made.

       Risk Control: Risk Control activities are concerned with minimizing the
       frequency and severity of known loss exposures / adverse events. They include
       both pre-loss and post-loss activities. The first goal is to prevent the adverse
       event from occurring and the second goal is to minimize its financial and
       operational impact to the company / business unit if it does happen. (Ex: Driver
       screening, driver training vehicle maintenance to prevent auto accidents; use of
       seatbelts and purchase of auto insurance to minimize the impact of an accident)
       Another risk control technique is the segregation of risk exposure units such that
       geographic, business mix, investment vehicle based exposures are adequately
       spread or balanced so that an adverse event does not negatively impact all of the
       exposure units. (Ex: buildings, stocks and bonds, percentage of business in one
       geography or product)


D. VALUE PROPOSITION
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ERM Workgroup Charter                                                             Page 5 of 9
DRAFT

   The establishment and persistence of an Enterprise Risk Management Workgroup
   will not only meet regulatory and rating agency requirements but also encourage
   synergies that will benefit the organization as a whole. The value this Workgroup
   delivers is summarized in two broad categories:
   1.   Maximize efficiencies and reduce costs through scale, standardization and
        best practices by:
        A. Implementing a single coordinated and standardized approach to risk
            assessment and management activities.
        B. Develop enterprise-wide risk management policies and parameters.
        C. Ensure current risk management policies and processes are consistent with
            rating agency standards and industry best practices.
        D. Monitor the various local risk management practices and promote
            consistency in enterprise-wide risk management processes.
        E. Aligning resources for best utilization and eliminating duplicate efforts
            whenever possible.
        F. Striving for an optimal and uniform enterprise risk management solution
            capitalizing on potential business opportunities available through the
            acceptance and effective management of risks that our competitors avoid.
   2.   Provide a coordination point for the Company in regards to the status of
        risk management activity by:
        A. Enabling the enterprise to capture, store and monitor all risk management
             work efforts in an automated manner.
        B. Providing a mechanism to communicate progress to date and next steps to
             senior management and the Audit Committee.
        C. Ensuring a consistent enterprise message regarding the companies’
             position and direction on risk management.

E. WORKGROUP PARTICIPANTS

   Corporate Risk Control and Assurance will provide direction, oversight and
   facilitation for the Enterprise Risk Mitigation Workgroup.

    Core Group:                     Ad Hoc Members:
    Enterprise Risk Mitigation      IT
    RA&I                            Corporate Communications
    SOX Compliance                  Government Relations
    Legal                           Business Continuity
    Ethics and Compliance           Human Resources
    Internal Audit                  Corporate Strategy
    Actuarial                       Treasury
    Insurance Risk Management

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F. GOALS                                                                                 Deleted: 9


ERM Workgroup Charter                                                      Page 6 of 9
DRAFT


   Corporate Risk Control and Assurance in partnership with Workgroup
   representatives on behalf of their respective functions have the following initial goals:

   Fundamentals

   •   Define Risk and risk related terms/language for the organization.
       (Risk, Risk Tolerance, Risk Management, Etc.)
   •   Plan and develop a coordinated annual risk assessment process and
       methodology.

   10-K Risk Factors and Vendor Risk Assessment

   •   Score and Rank 10-K Risk Factors and results from vendor Risk Assessment
       survey.
   •   For each risk, identify and map current risk control activities into a central
       automated database.
   •   Evaluate effectiveness of existing controls, identify where improvements are
       needed, and identify any additional controls that are needed.

   S&P: ERM Components

   •   Determine the companies’ baseline measurements against S&P ERM Process
       Evaluation Criteria. (Risk Management Culture, Risk Controls, Extreme Event
       Management, Risk and Capital Models, Strategic Risk Management)
   •   Develop, implement and monitor action plans around each element designed to
       bring the companies to an overall S&P ERM Classification Rating of Excellent


G. CONSTRAINTS

   1. None at this time.




H. ROLES AND RESPONSIBILITIES
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ERM Workgroup Charter                                                          Page 7 of 9
DRAFT

The following chart depicts roles and responsibilities for the internal constituents
impacted by regulations.


 Role             Member                  Responsibility
 Program          Corporate Risk          • Design and implement a Workgroup
 Executive        Control and                structure.
                  Assurance               • Recommends appointment of members to
                                             the Regulatory Advisory and Response
                                             Committee.
                                          • Chairs the Enterprise Risk Management
                                             Workgroup.
                                          • Provides management, leadership and
                                             strategy direction to the Workgroup to meet
                                             all goals.
                                          • Secures funding, resources and corporate
                                             commitment.
                                          • Provides periodic reporting to executive
                                             management and the Audit Committee via
                                             monitoring the status of the Enterprise Risk
                                             Management initiative.
                                          • Coordinates the Enterprise Risk
                                             Management Workgroup meetings and
                                             functions.
                                          • Coordinates Regulatory Advisory and
                                             Response Committee issue resolution
                                             activities.
                                          • Recommends changes to Enterprise Risk
                                             Management initiative scope.
                                          •
 Executive        Includes but not        • Ensures that the Workgroup meets its
 Management       limited to:                objectives and has the necessary funding
                  • Chief Financial          and resources.
                      Officer             • Ensures Workgroup is responsive to the
                  • Chief                    business priorities and the appropriate
                      Compliance             business unit staff and level of priority is
                      Officer                assigned.
                  • General Counsel       • The final authority on issues escalated from
                                             the Workgroup.
                                          • Ensures resolution of critical business and
                                             initiative issues.
                                          • Addresses key decisions in a timely fashion.
 Program          Members of the          • Ensures that status reports are prepared
 Directors        Workgroup who              and provided to the Enterprise Risk
                  manage enterprise          Management Workgroup.                            Elizabeth Busch! 5/29/07 11:15 PM
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ERM Workgroup Charter                                                           Page 8 of 9
DRAFT

 Role             Member              Responsibility
                  programs.           • Ensures that issues are elevated, resolved,
                                         and that the resolution is communicated
                                         appropriately.
                                      • Ensures that scope change requests are
                                         addressed and that the resolution is
                                         communicated appropriately.
                                      • Stays informed on new and changing risk
                                         management related issues and
                                         communicates these changes to the rest of
                                         the company and the Workgroup.
                                      • Reviews, evaluates, and updates risks and
                                         opportunities on a regular basis.


I.      SUCCESS CRITERIA

Success of the Enterprise Risk Management Workgroup would result in the following:
   • A 2007 S&P ERM Classification of “Excellent”.
   • Implementation and documented use of standardized risk related tools,
     terms/language across the enterprise for the 2007 annual plan process.
   • Implementation of a strategic and coordinated risk assessment and mitigation
     planning process for 2007.
   • No material losses from previously unidentified risks.




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ERM Workgroup Charter                                                    Page 9 of 9

						
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