Employee Shirt Order Sizes

							By:
Allison Ray, Niki Oldham,
Guenter Kryszon, Mark Stalvey,
Adam Polak
    About

•   ARAMARK is a 7.2 Billion dollar world leader in providing managed
    services:
               » Food and Support Services
               » Uniform and career apparel
               » Child care and early education programs

•   Consists of 160,000 employees and serves 15 million people every day.

•   ARAMARK operates at more than 500,000 locations in 15 countries with the
    headquarters located in Philadelphia, PA.
ARAMARK Uniform Services
• Focusing specifically on Uniform Services
  in Atlanta Region Our contacts:
  • Jim Bone, General Manager, Atlanta
    Distribution Center
  • Tammie Palmer, Plant Manager, Atlanta
    Market Center
ARAMARK Uniform Services
• Provide Laundry Services
  • Pick-up/Delivery Services
  • Uniform Repair
  • Wash/Dry
• Rent/Sell/Lease Uniforms to Customers
 ARAMARK Uniform Services
       Customers
• Big Retail/Department Stores:
   • Office Depot, Wal-Mart, T.J. Maxx and Sears Home
     Central
• Restaurants:
   • Roadhouse Grill, Fuddruckers, Inc., Hometown Buffet
• Large Factories:
   • Johnson Controls, Lipton, Pepsi Company-Owned
     Bottlers, Goodyear and Harley-Davidson
                ARAMARK Uniforms
•Types of products that ARAMARK offers:
        • 65/35 blend of Polyester/Cotton, lasts up to two years
        • Cotton shirts, which last a year
        • Executive wear, which includes a button down shirt and pleated slacks.
        • Coveralls and Aprons, which butchers and supermarkets use
        • Mops, Mats, Shop towels, and Bar towels.
                     Supply
                                            Aqamaqk
 Monday               Chain                Company-
 Week 1
               Aqamaqk                        owned
   Business     Maqket                  manufactuqin
 Customeqs      Centeq                  Unifoqm
                                         g in Mexico
    give       Laundqys                 Vendoqs
                                         and Pueqto
  Aqamaqk       tqy to                  15%
                                        Rico        85%
    qoute      fill most
 dqiveqs a      oqdeqs
  unifoqm     fqom good
oqdeq...                       Aqamaqk
                 used
                             Distqibution
              unifoqms.
                             Centeqs ship
                  ..
                                  new
                             unifoqms to
                               Aqamaqk
                                Maqket
                                Centeqs




                                        Commeqcial
  Aqamaqk                                Shipping
    qoute         Aqamaqk
   dqiveqs                                  Companies
                   Maqket
  deliveq          Centeq
  unifoqm         Laundqys
   oqdeqs                                Tqucking
 back to                               Companies and
   Monday
businesses,                                 UPS
   Week 2
cleaned..
      .
  ARAMARK Market Center
       Atlanta, GA

• Customer Orders taken by Route Driver

  • One new employee - delivery within one week
  • Entirely new account - delivery within 4 week
  ARAMARK Market Center
       Atlanta, GA

• 2500-3500 Customers
• 35 ARMARK-owned Trucks
  • 35 Routes per day
• 1-40 Stops per Truck per day
   ARAMARK Market Center
• New customers are added to routes based on
  proximity to others
• Each stop varies between 12 minutes and 8 hours
• Customers picked by volume
• Current routing system has been in place for over
  20 years
• Reluctant to change due to cost
  ARAMARK Market Center
• 250,000 processes per day
  • Wash
  • Dry
  • Sort
• Automated Sort System
  • items sorted 3 times
• Current system is at 99% capacity
  ARAMARK Market Center
• Inventory
   • when a worker quits their uniform is
     placed in inventory at market center
• Damaged Items
   • 2,000 items are sent to be repaired daily,
     of those 12% are beyond repair
  ARAMARK Market Center

• Uniforms sorted into appropriate Route at
  Market Center
• Delivered to Customer during weekly
  service route
    ARAMARK Distribution
         Center

• Located in Lawrenceville, GA
• Only 2 DC’s in the U.S, split between the
  North & the South
• Services 100 Market Centers only (30 in the
  Southern Region)
Distribution Center Division
         across U.S
    ARAMARK Distribution
         Center

• Fabric shipped in from outside suppliers
  and cut in the Distribution Center.
• Lead Time
  • Receive Fabric = 12 Weeks
  • Sew Fabric = 12 Weeks
    ARAMARK Distribution
         Center
• Suppliers:

  • Materials purchased through bidding system

  • Use fabric companies such as Milliken and
    ENSIGN for labels
    ARAMARK Distribution
         Center

• 85% of manufacturing in ARAMARK-
  owned facilities in Mexico and Puerto Rico
  • Fabric cut at DC and shipped to MX for sewing


• 15% obtained from Uniform Vendors
  (Non-regular sizes)
    ARAMARK Distribution
         Center
• Inventory
  • Forecasted using 12-month moving average
  • Approximately 10 million pieces on shelf
• Annual Throughput at 80 million for
  Atlanta Distribution Center
• AS/RS Inventory System
  ARAMARK Transportation
• Use Common Carriers
  • USF Holland and AAA Cooper
  • UPS used for 5% of daily business


• Shipped LTL to Market Center
  • Uses leverage for priority delivery
              ARAMARK
             Improvements

• High Handling Cost
  • One order requires 42 people to complete
  • Goal is to reduce this handling cost while
    maintaining high level of customer service
• No Formal Routing System