Employee Relations Motivation, Grievances and Discipline - PowerPoint by lav70506

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									                  Higher Business Management


                        Unit 2
                 Learning Outcome 4
              Human Resource Management



BM Unit 2 - LO4                                1
                  What is the   What tasks
                  role of the   to the HR
                  HR Dept?       dept do?




BM Unit 2 - LO4                              2
                  The Role of People
                  in Organisations
             People are probably the most valuable “resource”
              that an organisation possesses.

             In the same way that machinery must be
              maintained, staff have to be looked after in such
              a way that they can produce their best effort.

             This involves their welfare, training, safety and
              motivation.

             A happy workforce is likely to be an efficient
              workforce.
BM Unit 2 - LO4                                                   3
                  Changing Patterns
                  of Employment

             Structural changes - movement away from primary and
              secondary industries to tertiary sector - provision of services
             Decline in full-time employment
             Increase in part-time and short-term contracts
             Increase in home working and tele-working
             Greater flexibility of the workforce
             Many more women in employment
             Increase in self-employment


BM Unit 2 - LO4                                                                 4
                  The Modern Workforce

           The Core Workers
            Essential workers - managers, skilled workers -
             permanent and well-paid
           The Contractual Fringe
            Sub-contractors - suppliers of components or
             services - cheaper (no pensions, holidays etc)
           The Flexible Labour Force
            Part-time, temporary - help core workers at peak
             times - low rates of pay
BM Unit 2 - LO4                                                 5
                  The New Employment
                  Pattern
        Advantages                      Disadvantages
         Core employees can focus        Frequent recruitment and
          on core activities only          selection
         Saves on salaries and space     Occasional staff shortages
         No need to pay for              Less commitment from staff
          pensions, holidays or           Increased need for training due
          redundancy                       to high staff turnover
         Reduced NI contributions        Lack of continuity of staff -
                                           customers may become unhappy
         Allows flexibility and can
          respond quickly to change



BM Unit 2 - LO4                                                          6
                  HRM Activities

                          Preparing job descriptions
                          Recruiting and selecting new staff
                          Training - induction and skills
                          Performance appraisal
                          Planning future staff requirements
                           (coping with change)
                          Handling grievances
                          Safety at work (Health & Safety)
                          Complying with the law - equal
                           opportunities, discrimination, etc

BM Unit 2 - LO4                                                 7
                  HRM Roles

                       Executive - experts in the HRM area -
                       policies developed in line with legal
                       requirements
                       Audit - policies properly implemented
                       Facilitator - training of staff to respond to
                       HRM issues
                       Consultancy - advice and guidance to
                       managers on HRM problems
                       Service - providing up-to-date information on
                       legislation
BM Unit 2 - LO4                                                        8
                  HRM - Strategic Level


                     Formulate personnel policies for the
                      organisation as a whole
                     Devise guidelines for implementation
                      of policies
                     Working towards corporate goals -
                      defining corporate culture

BM Unit 2 - LO4                                              9
                  HRM - Tactical Level


                 Human Resource planning
                 Recruitment of specialised staff
                 Staff training and development
                 Promoting effective industrial relations




BM Unit 2 - LO4                                              10
                  HRM - Operational Level


                          Identifying training needs
                          Encourage staff to accept training
                          Arrange the training
                          Deal with day-to-day issues such as
                           absenteeism, grievances, welfare,
                           etc



BM Unit 2 - LO4                                                  11
                  HRM Elements

                     Human Resource Planning
                     Recruitment and Selection
                     Training and Development
                     Employee Relations
                     Development and Monitoring of HR Policies and
                      Procedures
                     Routine record-keeping of staff details - names,
                      addresses, courses completed, etc

BM Unit 2 - LO4                                                          12
                  Recruitment and Selection
                  Terminology

                           Job analysis
                           Job description/specification
                           Person specification
                           Internal/external recruitment
                           Application forms/CVs
                           Selection
                           Interviews
                           Psychological tests
                           Aptitude tests
BM Unit 2 - LO4                                             13
                  Training and Development
                  Terminology

                          Flexibility of staff (multi-skilling)
                          Coping with change
                          Job satisfaction
                          Staff motivation
                          Induction training
                          On and off-the-job training
                          Retraining
                          Skills upgrading
                          Appraisal
                          Health and Safety
BM Unit 2 - LO4                                                    14
                  Employee Relations
                  Terminology
                          Trade Unions
                          Collective bargaining
                          Procedures – discipline, grievances
                          Terms and conditions
                          Worker participation
                          ACAS
                          Employers’ Associations (CBI)
                          Employee Legislation
                          Health and Safety
BM Unit 2 - LO4                                                  15

								
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