SBCC Winter Newsletter 2010 - SBCC Spring Newsletter

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					                                                                       WINTER NEWSLETTER
                                                                            December 2010

        e                              Welcome to our Winter Newsletter
   InsIds                              I am delighted with the             seventh annual conference      Minister

     ThI n
                                       ongoing development of              of the Scottish Financial      Kenny
                                       each of the initiatives             Crime Group at the Corn        MacAskill

                                       within the SBCC.                    Exchange in Edinburgh.         to be held
                                                                           This years conference          in Dundee
                                       Like other partners we have         considered the impact of the   in March.
                                       recently submitted to the           current economic climate on    This event
                                       Scottish Government our             the Financial Arena. The       will act as
Foreword                               funding bid for the period          event was well attended and    a catalyst
                                       2011-2015. Over recent              the feedback which we          for the further development
Safer Areas
• BIDS and SBCC Partnership            years we have seen a                received from delegates has    in new geographical areas
  Launch                               growth in support of the            been excellent.                and to increase involvement
• New BID Community Safety
  Manager                              SBCC through increased                                             in areas in which it currently
• Best Bar None Scotland               membership and                      The period has seen a great    operates.
• Aberdeen Safer Shopping              involvement of the private          deal of activity in the Best
  Award                                sector but, it is still essential   Bar None initiative with       I would like to thank the
• Perth Safer Retail Award
                                       for our survival that we            award ceremonies having        Board members, members
Association of Scottish                receive core funding support        been held in Dundee, Fife,     of the SBCC, key partners
Neighbourhood Watches
                                       from the Scottish                   Glasgow, Angus, Perth, East    and in particular the team at
Distribution Industry Partnership      Government. It is this              & Mid Lothian and about to     the SBCC for their ongoing
                                       partnership approach to             be held in Aberdeen and        support in ensuring the work
Safer Parking Scheme                   fighting business crime             Aberdeenshire. We are          of the SBCC continues to
• Perth City Centre achieves
  Park Mark Safety Status              prevention and reduction            looking forward to the first   be successful.
• Hillfoots Business Village           which helps to make the             Scottish National
  presented with Park Mark Award
                                       Centre the success it is.           Best Bar None Awards           Alan Dobie
Fire and Rescue Service Fire                                               Ceremonywhich will be          Executive Director
Risk Assessment
• Fire Risk Assessment                 In October we organised the         attended by the Justice

Retired Police Officers
Association Scotland – Visit to        Community Safety Minister
Scottish Business Crime Centre
                                       launches crime reduction help
Alarm Warning from Trading
Standards                              for town centres
Conferences and Events
                                       On 7 October Community Safety Minister
Upcoming Conferences                   Fergus Ewing MSP launched a partnership
SBCC Member Profile – Ernst &          between Business Improvement Districts
Young                                  Scotland (BIDS) and the Scottish Business
                                       Crime Centre (SBCC) to provide projects and
E-Crime Scotland
                                       services to make towns and business parks
And Finally...                         safer places for business.

                                       Reducing crime and improving safety and
The Scottish Business                  security is normally a key objective of a town
Crime Centre
                                       centre Business Improvement District - as
Unit 10, Alpha Centre                  tackling these issues will help to reduce the
Stirling University Innovation
Park Stirling, FK9 4NF                 costs associated with crime and improving the
tel. 01786 447441                      safety and perception of crime in the area for
fax. 01786 447775                      customers, visitors and staff.                        These improvements will also help deliver
                                       sustainable economic growth, improved
A company limited by guarantee &
registered in Scotland No. SC170241    investment and the regeneration of our towns
VAT Registration Number: 717 2746 27   and cities.

                                                                                                          Winter Newsletter | 2010         1

                                           “Safeinverness” the Inverness Crime       Bon Accord and St
                                           Reduction Partnership as well as          Nicholas Centres win
                                           servicing organisations such as
                                           Pubwatch, Best Bar None, Child Safe
                                                                                     National Safety
                                           and other Community Safety Initiatives    Accolade
                                           for Inverness.
                                                                                     Aberdeen’s Bon Accord and St
                                                                                     Nicholas Centres have become the
New BID Community                          Malcolm recently retired after 26 years
                                                                                     first shopping centres in the North-
                                           service with Northern Constabulary
Safety Manager Takes                       having worked for the last 12 years in    east to scoop a prestigious,
Up Post                                    the field of Community Safety.            national safety accolade.

Inverness Business Improvement             Mike Smith, Inverness BID Manager         The retail destination is being
District (BID) has today announced         said “We are delighted that Malcolm       rewarded for its commitment to
that Malcolm Raeburn (51)                  has joined BID in this role. Community    providing a safe and secure
has taken up the post of BID               Safety is an important focus for us as    environment for its visitors and
Community Safety Manager.                  it has a major effect on the lives of     retailers with a Safer Shopping
                                           individuals and businesses in             Award.
In this role Malcolm will be responsible   Inverness”
for the management of                                                                The Bon Accord and St Nicholas
                                                                                     Centres have won the award
                                                                                     because overall safety and security
Raising your glass to                                                                strategy a number of safety
safety this Christmas?                                                               measures taken. The centres were
                                                                                     appraised by an independent
It’s quite an accolade for licensed                                                  assessor from the Scottish
premises to be accredited with the                                                   Business Crime Centre.
Best Bar None Award and many of
our licensed premises throughout the                                                 Alison Light, Operations Manager
country have continually achieved the                                                for the Bon Accord and St Nicholas
high standard required so why not                                                    Centres, said the win reflects the
raise a glass or two in Scotland’s                                                   investment made into providing a
pubs, clubs and night-clubs that have                                                highly safe environment for
achieved this award?                                                                 shopping and working in.

With the party season in full swing,       night out in comfortable, well
                                                                                     “We are absolutely delighted to
and socialising taking place in most of    organised and responsible licensed
                                                                                     have been given this award as it
our cities, towns and villages we want     premises that have achieved a high
                                                                                     really underlines our commitment
you to enjoy yourself but we hope that     standard of accreditation.
                                                                                     to safety and security. Providing
you will do so sensibly and                Owned or operated by responsible
                                                                                     this is an absolute priority for the
responsibly and in safety especially at    management who see your safety as
                                                                                     Bon Accord and St Nicholas
this time of year.                         paramount, all the accredited venues
                                           have taken robust action to
Over the years, Scotland has               discourage binge drinking and
witnessed at first hand the changes        promote safe, comfortable and
that have occurred in our vibrant          attractive drinking environments to
night-time economy and as always           make the evening as pleasant as it
Best Bar None award winners                can be for their patrons and staff.
throughout the country offer a safe
and friendly atmosphere in which to        Award ceremonies have taken place
enjoy a night out.                         throughout the year and accredited
                                           venues can be found in Aberdeen,
Sponsored by Diageo and supported          Aberdeenshire, Angus, Dundee, East
by The Scottish Government, the Best       and Mid Lothian,
Bar None Scheme demonstrates that          Falkirk, Fife, Glasgow,
participating licensees are committed      Inverness, Perth,
to ensuring that visitors and local        Pitlochry, Stirling and
residents can have a fun and safe          West Lothian.

                                                                                              Winter Newsletter | 2010      2
Retailers rewarded for                         2011. They are targeted at
safe selling                                   retailers who sell age-
                                               restricted products
The inaugural presentation of the              including alcohol,
Perth and Kinross Safer Retailer               cigarettes, fireworks,
Awards took place on Tuesday 2                 knives, DVDs and lottery
November 2010 and where local                  tickets. Nine licensed
businesses received awards for                 premises have been
effective management and good                  assessed under the
practice in the sales of age-restricted        awards criteria in this pilot
products.                                      year, and they were
                                               presented with certificates
Perth and Kinross is one of four               by Provost John Hulbert at
areas in Scotland piloting the                 the ceremony in the Civic
awards, before they go national in             Lounge.

Communicating with                             messages to everyone on our                 scam alerts
Communities                                    database who has chosen to accept           and information
                                               them.                                       on local safety
At the Association of Scottish                                                             issues, along
Neighbourhood Watches, we want to              The system allows us to send                with general
bring up-to-date and important safety          targeted messages as well as generic        safety advice.
messages to our members. We are                messages to the whole of Scotland.
committed to making communication                                                          If you are
as simple and effective as we can.             We want to work with partners,              interested in working with AoSNW to
We recently launched our new                   including the police and local              spread your messages about safety
website, which incorporates a                  authorities, businesses and charities       in your area, please visit our website,
communication system. This makes it            to make sure that people get the right      or get in touch as follows:
far easier for us to communicate with          message about community safety.
our partners and members. At the                                                           Tel:    01786 450145
touch of a button, we can send                 The types of message we have                E-mail:
e-mails, text messages or voice                already sent out include crime alerts,      Web:

                                               protection to members and will ensure a
                                                                                            Perth City Centre
                                               more streamlined approach to crime           Achieves the National
                                               enquiry on a national basis.                 ‘Park Mark’ Safety
The new DIPS - Distribution Industry           DIPS recently presented to a meeting of
Partnership Scotland continues to              the Freight Transport Association. There
consolidate its position with the Scottish     were several DIPS members in                 The number of car parks in Perth City
Business Crime Centre and also within          attendance as well as other companies        Centre achieving the national 'Park
the security and logistics industries. It is   who heard about the work of DIPS for the     Mark' safety status has significantly
now recognised that the DIPS initiative        first time. This has led to a number of      increased again this year, with the
has expanded and covers more than just         enquiries about membership.                  support of the Perth Safer Cities
the whisky industry. This can only give us                                                  Initiative.
a stronger voice on issues which are           Recently the Royal Sun Alliance Insurance
important to the members.                      Company came on board as a DIPS              The number of car parks in Perth
                                               member. This brings a new and
                                                                                            achieving the Park Mark award has
The DIPS Memorandum of                         welcomed perspective to the
Understanding (MoU) is awaiting approval       membership which will prove to be of         risen from nine to thirteen, an
by the Association of Chief Police Officers    great value in the future.                   increase of 44%. The four newly
(ACPO). The content has been agreed                                                         awarded facilities are at the Bells
and is almost identical to the agreement       DIPS assisted Strathclyde Police             Sports Centre, Bellwood car park
with Association of Chief Police Officers      regarding a sensitive enquiry and through    and AK Library
Scotland (ACPOS).                              their contacts they were able to identify    East and West
                                               individuals who might be able to assist      car parks.
Approval of the MoU by ACPO will offer         the Police progress their enquiries.

                                                                                                     Winter Newsletter | 2010        3

AWARD ENSURES                              facilities were assessed –
HILLFOOTS CAR PARK                         from the CCTV system to
                                           pedestrian access and
IS ONE OF THE SAFEST                       lighting.
IN THE UK                                  Ceteris, which runs the
                                           Business Village, applied
The Hillfoots Business Village has         for the award, after its
become the first business centre in        Business Park Security
the Scotland to win a Park Mark            Audit, organised through
Safer Parking Award.                       Clacksfirst and the
The car park, which has 100 spaces,        Scottish Business Crime
underwent a rigorous inspection in         Unit, highlighted the high
August by officers from Central            standard of its parking
Scotland Police. All aspects of the        facilities.

All employers have a duty in respect       The aims of a fire safety risk         Further guidance is available from
to fire safety within their premises. It   assessment are:                        the Scottish Government at
is a legal requirement to carry out a       To identify hazards and reduce The
fire safety risk assessment as this           the risk of those hazards causing   site includes:
forms a crucial element in the overall        harm to as low as is reasonably
safety policy for the premises. It is         practicable;                         Sector specific guidance;
essential that the risk assessment is                                              Blank Fire risk assessment
specific to fire safety and to the          To determine what fire safety          stationary;
premises concerned. An overall               measures and management               Example Fire Risk Assessments;
generic risk assessment will not be          policies are necessary to ensure      Video guidance;
sufficient.                                  the safety of people in the           Benchmark standards.
                                             building should a fire occur.
What is Fire Safety
Risk Assessment?

A fire safety risk assessment is an
organised and methodical look at
the premises, the activities within the
premises, the potential for a fire to
occur and the harm it could cause to
the people in and around the
premises. The existing fire safety
measures should be evaluated and
constantly kept under review to
establish whether they are adequate
or if more requires to be done.

                                                                                           Winter Newsletter | 2010    4
Fire Risk Assessment                      valuable information in
Workshop                                  an informal format over
                                          a short period of time,
On the 23rd November a free Fire          which is ideal, as most
Risk Assessment Workshop was              people find it
held, which was kindly hosted by          increasingly difficult to
Ceteris at Alloa Business Centre.         find time in their diaries.
These were the brainchild of              A Fire Risk Assessment
Clacksfirst and run in association with   is a legal requirement
Scottish Business Crime Centre            and for most
(Richard Norman) and Central              businesses it is a
Scotland Fire & Rescue Services           simple process to
(Russell Hammell).                        complete and this
                                          workshop helped to
Angela Ogilvie (Operations Director)      explain what’s
for Ceteris noted “The workshop was       involved”
extremely worthwhile and provided         For advice on fire risk assessment, go to

     Retired Police Officers Association Scotland Central
       Branch Visit to Scottish Business Crime Centre
                                                           On Thursday 4            from Central Scotland Police in 2004.
                                                           November, 2010           In the course of the visit the group
                                                           seventeen members        were given a power-point
                                                           of the Branch visited    presentation by Alan Dobie,
                                                           the Scottish Business    Executive Director and other
                                                           Crime Centre. The        members of staff on how the Centre
                                                           visit was organised by   interacts with the Scottish
                                                           Tom McDougall, a         Government, ACPOS, and the
                                                            member of the           Business Community in general.
                                                            Branch, who has         Many practical aspects of crime
                                                            been employed at        prevention were covered in the
                                                            the SBCC in the         course of the various presentations
                                                            capacity of a Safer     and there is little doubt that members
                                                            Areas Co-ordinators     considered it an extremely worthwhile
                                                            since his retirement    visit.

                                                                                    At the end of the visit member Ivan
                                                                                    Ruxton presented Tom McDougall
                                                                                    with an RPOAS plaque as a
                                                                                    memento of the visit.

                                                                                             Winter Newsletter | 2010     5

Alarm Warning from                       calling by companies offering ‘free’    age of 60, and in some instances
Trading Standards:                       alarm systems across Scotland,          suffer from serious health issues.
                                         which transpire to be tied to an        Trading Standards are appealing to
Trading Standards are warning            expensive maintenance and               the public to be on their guard
consumers to be on their guard when      monitoring agreement.                   against any such telephone or cold
alarm companies offer deals which at     From the information available it is    call to their homes. If you are in any
first glance seem too good to be true.   clear that the more vulnerable          doubt about any such approach
                                         members of society, in particular the   contact Consumer Direct on
There has been an increase in            elderly or infirm are being targeted.   Telephone No. 08454 040506 or your
complaints about aggressive cold         The majority of victims are over the    Local Trading Standards Office.

   SBCC Annual General                                                           Critical Incident
      Meeting and                                                                Leadership Training
    Networking Event
                                                                                 M&H Consultants and Training,
                                            SBCC Annual General Meeting and      supported by the Scottish Business
  In October the Scottish Business           Networking Event Sponsored by:
  Crime Centre held their annual                                                 Crime Centre, Scottish Government
  Annual General Meeting and                                                     and Pointer, hosted two training
  Networking Event at the Royal                                                  days focussing on their training and
  Bank of Scotland Headquarters,                                                 evaluation model for middle and
  Gogarburn with over 120                                                        senior managers who are required to
  attendees. The feedback from the                                               occupy the role of Critical Incident
  delegates who attended                                                         Leader during an emergency or
  both these events has been                                                     crisis. The sessions took place on
  excellent. Attendees at the                                                    Thursday 23 September at the
  event heard presentations                                                      Barceló Edinburgh Carlton Hotel and
  from Ken Russell of John G                                                     on Thursday 11 November at Inspire
  Russell (Transport) Ltd -                                                      Conferences, Beach Boulevard,
  Chair of the SBCC, Chief                                                       Aberdeen.
  Constable David Strang of
  Lothian and Borders Police,                                                    This training has been developed to
  Fergus Ewing, Minster                                                          provide not only an initial platform of
  for Community Safety                                                           theory for participants but also the
  and Rene Troost,                                                               tradecraft and practical tools
  Director Security,                                                             required to maintain positive
  Financial Crime and                                                            progress and the best opportunity to
  Intelligence, Royal                                                            succeed in their leadership of these
  Bank of Scotland who                                                           incidents.
  welcomed our guests
  to the event.
                                                                                 Supported by:

                                                                                           Winter Newsletter | 2010    6
            SFCG 7th Annual Conference
                            Over 150 delegates from the         to protect their
                            financial services industry, law    business.”.
                            enforcement agencies and            SFCG Chair, Assistant
                            members of the wider business       Chief Constable Angela
                            community attended the 7th          Wilson from Tayside
                            Annual Scottish Financial Crime     Police said, “As we
Group Conference entitled ‘Fighting Financial Crime in the      continue to live through
Current Economic Environment’. The Conference was               tough economic times,
sponsored by ADT, provider of electronic and fire safety        the threat from all
solutions and took place at the Corn Exchange in                forms of financial crime
Edinburgh on Thursday 28 October 2010. The Conference           becomes an ever
was facilitated by the Scottish Business Crime Centre.          increasing challenge.
                                                                Together with the
The threat of increasing financial fraud and continuing
challenging conditions has the potential to make a huge
impact on the health of the financial services industry and
the economic well being of Scotland.

Over the last twelve months the industry has continued to
adapt to a changing environment and as a result, it has
undergone sizeable structural changes. With the
streamlining of staff numbers and new systems becoming
established across merged businesses, all this could
provide an opportunity for financial criminals to exploit.

At the Conference, issues were investigated and solutions
considered in the prevention of financial crime in the key
areas of e-Crime, Fraud and Physical Security.                  Scottish Intelligence
                                                                Coordination Unit and its mapping of organised crime in
This year, links have been forged with the Welsh Assembly       Scotland I am delighted to inform you that we have now
Government in the fight against cybercrime and Scotland’s       formalised an agreement in the sharing of information
ability to respond to this ever present online threat through   between law enforcement and the financial services
the new e-Crime Scotland website                                industry to pin point and focus upon those who carry out, which was officially                 criminal activity over a wide range of disciplines to enhance
launched on the day of the Conference.                          law enforcement operations against them. This will cover
                                                                all forms crime and financial investigators continue to work
Community Safety Minister Fergus Ewing and Opening              in partnership with the industry experts to make sure that
Speaker at the Conference said “E-crime costs Scottish          these criminals find it more and more difficult to evade
businesses hundreds of millions of pounds every year,           justice.”.
through financial or intellectual property theft,
communications disruption or damage to data. Historically,      The SFCG is a partnership between the Scottish Police
this type of crime has been difficult to detect and punish –    Service and members of the Scottish banking and financial
partly because of its technical complexity and partly           services sector. Its aim is to closely track crime trends and
because unseen attackers can strike from hundreds or            develop specialist measures to tackle financial crime.
even thousands of miles away. This website will help equip
Scottish companies with the knowledge and tools to be
aware of this increasing problem and put measures in place                 SFCG 7th Annual Conference Sponsored by:

                              Upcoming Conference
Scottish Commercial Crime Group
2nd Conference
The Scottish Commercial Crime Group 2nd Conference is           and content will be issued in due course. To register your
scheduled to take place on Thursday 26 May 2011 at the          interest to attend this Conference please e-mail:
Scottish Police College. Further details such as speakers

                                                                                                 Winter Newsletter | 2010       7

                        SBCC Member Profile

    Ernst & Young’s Fraud Investigation and Dispute Services
Organisations need to respond effectively to the risk of      Working closely with you and your legal advisors, we
fraud, comply with ever-changing and ever-increasing          assemble the right multidisciplinary and culturally aligned
regulation, and take the right approach to business           team, and bring an objective approach and fresh
disputes.                                                     perspective to these sensitive and contentious situations
                                                              – wherever you are in the world. And because we
Dealing with complex issues of fraud, regulatory              understand that, to achieve your potential, you need a
compliance and business disputes can detract from             tailored service as much as consistent methodologies, we
efforts to achieve your company’s potential. Better           work to give you the benefit of our broad sector
management of fraud risk and compliance exposure is a         experience, our deep subject matter knowledge and the
critical business priority – no matter the industry sector.   latest insights from our work worldwide. It’s how Ernst &
Our more than 1,000 fraud investigation and dispute           Young makes a difference.
professionals around the world bring the analytical and
technical skills needed to quickly and effectively conduct    Ernst & Young is a global leader in assurance, tax,
financial investigations, quantify economic damages and       transaction and advisory services. We aim to have a
gather and analyse electronic evidence.                       positive impact on businesses and markets, as well as on
                                                              society as a whole.

e-Crime Scotland Website

The Scottish Financial Crime Group have teamed up with e-Crime Wales so
that you can download free factsheets and guides to protect you and your
business. You can watch video case studies, previous events and "how to
guides" at under the downloads section at the top
of the page.
  For further information on on-line security visit          As usual, remember to read our
                                                                                   Festive newsletter which is full of
                                                                                   helpful advice and safety tips for
                                                                                   you and your business over the
                                                                                   coming Christmas Period. The
                                                                                   Festive newsletter can be
                                                                                   downloaded from the Useful
                                                                                   Publications page of the Scottish
                                                                                   Business Crime Centre website.

                                                                                   We at the Scottish Business Crime
                                                                                   Centre wish you all a Happy
                                                                                   Christmas and a safe and
                                                                                   prosperous New Year.

                                                                                            Winter Newsletter | 2010     8