Community Wireless Broadband Network Volume 1 - Introduction and

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					COMMUNITY WIRELESS BROADBAND NETWORK - RFP2005-19
February 21, 2006 – MetroFi, Inc.




       Community Wireless Broadband Network
        Volume 1 – Introduction and Executive
                      Summary
                    RFP 2005-19




                            February 21, 2006




Copyright MetroFi, Inc.                             1
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February 21, 2006 – MetroFi, Inc.




Letter of Introduction & Executive Summary
Community Wireless Broadband Network
TechConnect RFP 2005-19
Department of Telecommunications and Information Services
City & County of San Francisco
875 Stevenson Street, 5th Floor
San Francisco, CA 94103-0948


February 21, 2006


City of San Francisco,


MetroFi is pleased to make this Proposal to the City of San Francisco in response to the
Community Wireless Broadband RFP. Our company has over three years of experience
designing, building and operating community Wi-Fi networks in Santa Clara County, CA.
MetroFi is unique in that we have an operational network covering four cities comprising
over 500 access points, 25 square miles and passing 70,000 homes and 170,000
residents.




Copyright MetroFi, Inc.                                                               2
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The MetroFi proposal offers 1Mbps free, advertiser supported 802.11b/g (Wi-Fi) wireless
Internet from approximately 1,400 state-of-the-art, 2nd generation access points
covering the downtown area. 95% outdoor coverage will be accomplished by spacing
access points approximately 1000 ft apart.


We are confident that MetroFi can deliver a highly reliable system based on our
operational and network experience in Silicon Valley. The City will enjoy economic and
social benefits with Free Wireless Internet. Local businesses can reach their customers
with an advanced Internet advertising medium


There will be no upfront cost to the City to design, build and operate the citywide
network. The residents and visitors can access the Internet wirelessly at 1Mbps for
FREE. Municipal workers will access the system at a very low cost and San Francisco
businesses will have more choice in affordable broadband.


MetroFi will fund the return on capital and ongoing operational costs with local and
national advertising.     MetroFi service speed will be 1 Mbps downstream, 256 kbps
upstream.


MetroFi designs, builds and operates affordable, portable wireless broadband systems
using standards based technology. We embrace an open access model and the benefits
of competition in the broadband business. We see the economic and social benefits of
creating a ubiquitous wireless community in each city we enter.       The unique cost
structure and performance of Wi-Fi and mesh technology changes the landscape of
broadband.


Like our existing Santa Clara, Cupertino and Sunnyvale networks, MetroFi will deploy a
dense pre-WiMAX mesh with 2nd generation, dual radio access points. Access point
spacing will be approximately 1000 feet, ensuring high capacity and near ubiquitous
coverage throughout the City.       The system will be “multi-use”, available for city
government as well as residential, visitor, business and public event. MetroFi supports
all services identified in RFP.



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Economic Development in the City will be enhanced by the existence of a reliable, high-
speed wireless infrastructure for residents and visitors. Local businesses will now have
an advertising media to connect with prospective customers.


We are responding to this RFP because:
        1) MetroFi’s core business is designing, building and operating citywide wide
             broadband networks
        2) We have a proven track record with over 25 square miles of existing network
             in Santa Clara, Cupertino, Mountain View and Sunnyvale California and
             1000’s of customers on these networks
        3) Our state-of-the-art, 2nd Generation Mesh          Architecture delivers the
             performance required for high usage wireless broadband
        4) MetroFi has the lowest capital cost per square mile and operating cost per
             subscriber which supports a 100% FREE advertising model
        5) MetroFi’s executives have the experience of building large broadband
             networks at Covad Communications and have 3 years of experience in
             deploying citywide Wi-Fi
        6) We have an existing PG&E Agreement and can begin construction of the
             network within 30 days of contract signing and complete the entire city
             within 10 months.




Thank You,




Chuck Haas
President & CEO




Copyright MetroFi, Inc.                                                               4
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       Community Wireless Broadband Network
          Volume 2 – Firm Qualifications
                  RFP 2005-19




                            February 21, 2006




Copyright MetroFi, Inc.                             5
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Name, address, e-mail address and telephone number of Contact Person

                 Ben Zifrony, Vice President Sales & Business Development

                 MetroFi, Inc.
                 516 Clyde Avenue
                 Mountain View, CA 94043

                 Bzifrony@metrofi.com

                 (650) 810-8026
                 (650) 810-8001 (fax)


Description of Firm

        •   Established May 2002
        •   Incorporated in USA – Delaware
        •   Funded by August Capital, Sevin Rosen Funds, Frank Marshall, other
            individual investors
        •   Largest citywide Wi-Fi network in operation in a major metro area – 170,000
            persons
        •   No joint venture partners in this proposal
        •   Free Wireless Internet business model in operation with 1,000’s of customers


References

MetroFi designed, built and operates all our networks and funded the projects with
internal, private funding, the model proposed by the City of San Francisco. MetroFi
negotiated city Pole Attachment Agreements with each of these Cities and worked with
all departments – City Management, Public Works, Planning, Building and Information
Technology Departments.


        Santa Clara, CA – 102,000 population, 10 square miles, > 200 AP’s
        Cupertino, CA - 50,546 population, 7 square miles, 100 AP’s
        Sunnyvale, CA – 132,000 population, 9 square miles, 200 AP’s
                 (22 sq miles total, 350 AP’s when complete in March)
        Mountain View, CA – Facilities Use/Pole Attachment Agreement, 15 AP’s
        San Francisco Hot Zones – 3 public plazas, 5 hop urban canyon deployment




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The three cities below have 300,000 residents and cover approximately 50 square miles.
MetroFi has 170,000 residents, 25 square miles and 500 access points in operation
today.

        City of Santa Clara
        Debby Barry, Sr. Business Analyst
        Silicon Valley Power
        City of Santa Clara
        1500 Warburton Avenue
        Santa Clara, CA 95050
        (408) 261-5309 dbarry@ci.santa-clara.ca.us

        City of Cupertino
        Rick Kitson, Public Information Officer
        City of Cupertino
        10300 Torre Avenue
        Cupertino, CA 95014-3255
        (408) 777-3200 RickK@cupertino.org


        City of Sunnyvale
        Marilyn Crane, Manager IT Services
        City of Sunnyvale
        650 West Olive Ave
        Sunnyvale, CA 94088
        (408) 730-7557 mcrane@ci.sunnyvale.ca.us

MetroFi deployed over $1,700,000 in Capital and installation expense in building these
networks. They follow the same model as that proposed to San Francisco, no City funds
were used and anyone living or visiting this section of Silicon Valley can enjoy Free
Wireless Internet.



Summary of estimated up-front and on-going capital and operating
costs to design, build and operate the Network throughout the proposed
term of this contract.

MetroFi Confidential Information. The City cost to design, build and operate the
Network is $0.00.




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Financial details that demonstrate your firm’s financial capacity to
undertake and complete the project as proposed, which shall include:

Strong Financial Backing
MetroFi is well capitalized and has closed $6.8 million in Series-A financing from Sevin
Rosen Funds, August Capital, EarthLink, and private individuals. An additional round of
over $3 million from Western Technology Investors and existing Series-A investors was
raised in 2005.

Our current Santa Clara and Cupertino networks are cash flow positive and we expect
San Francisco to turn positive in the same period of time (approximately 6 months).
Based on this strong financial performance, MetroFi will fund the capital and installation
required from equipment lease financing and our Series-B equity round projected to
close in Q2’06.


Founded in 1995, August Capital is a leading venture capital firm actively investing in
entrepreneurial teams throughout the information technology market spectrum. With
more than 50 years of combined venture capital experience and dozens of successful
IPOs and public company board relationships, our partners have financed technology
companies with an aggregate market capitalization of over $400 billion. These
companies generate $75 billion in annual revenue and employ 240,000 people around
the world.

August Capital has $1.3 billion under management and has made early stage
investments including Microsoft, Atheros, Adaptec, Compaq, Sun Microsystems, Seagate,
Intuit, Sybase, Visio, Actel and ViewLogic. In addition, members of the August team
have been founders of numerous companies including Wired Digital, MMC Networks,
Cobalt Networks and Transmeta.


             Sevin Rosen Funds

            Founded in 1981, Sevin Rosen Funds is a top-tier venture capital firm with a
            successful track record of funding early-stage ventures. SRF partners have a
recognized history of helping entrepreneurs convert their concepts into well-managed,
successful businesses. Over the past twenty-one years, SRF has employed a unique
blend of technical vision and operational expertise to identify, at a very early stage, the
potential of such companies as Compaq, Lotus Development, Cypress Semiconductor,
Citrix, CIENA, and Capstone Turbine.

Sevin Rosen Fund is a $1.8 billion Silicon Valley venture capital firm.




Copyright MetroFi, Inc.                                                                  8
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Our Founding Board Member, Frank Marshall held previous positions as VP of
Engineering at Cisco, CEO of Covad Communications and is now a private investor in
venture backed startups NetScreen (acquired by Juniper), and MetroFi.

Our Founder and CEO, Chuck Haas in 1996 co-founded Covad Communications, a $450
million revenue wholesale/retail DSL provider. He left Covad in 2002 to create MetroFi.



Current statement of financial condition and financial statements for
the two prior years

MetroFi is a privately held company and does not release financial information except
under Non Disclosure.


MetroFi has no state or federal bankruptcy or insolvency proceeding filed or with which
MetroFi is otherwise involved.


Technical Experience Summary
MetroFi has deployed a network in four Bay Area cities. We have developed a “recipe”
that can be rapidly scaled across the City and County of San Francisco. The company
has spent three years and millions of dollars building Operations Support Systems
(OSS), qualifying vendor equipment, and developing the RF planning, installation and
operational methods and procedures which will enable us to replicate our Silicon Valley
network for the community wireless broadband network required in the RFI/C.

MetroFi has been operating a Mesh Wi-Fi network for two years with a 2nd Generation
Mesh Architecture that is scalable, flexible and extendible. The proven aspects of this
System are:

    -   802.11a mesh network consisting of nodes that are self-forming, self-healing and
        operate in 5 non-overlapping channels that can be deployed to support 20%
        penetration capacity
    -   802.11b/g radios on every 802.11a meshed node to support blanket coverage
        throughout coverage area
    -   Aggregation points with 100Mbps capacity on high rise buildings to relay the
        traffic from the mesh network using 18Ghz licensed spectrum microwave
        antennas to hub sites within the city
    -   Redundant fiber ring connections from hub sites to the Internet Point of
        Presence(PoP)
    -   Wireless modem (CPE) operating in 802.11 b/g with integrated 802.1x security,
        Router/NAT, and DHCP capability to enable an easy customer self install
        experience




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    -   Integrated OSS system (in production today) to support a wholesale network
        operation including inventory management, radio configuration and provisioning,
        FCAPS functionality, wholesale billing, tier 1/2 trouble ticketing and customer
        fulfillment and management
    -   Automated OSS systems to support deployment, fulfillment and customer
        activation




  Preliminary San Francisco Coverage Plan – 81 “micro-cells”




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We have done extensive site surveys in Visitacion Valley and other more difficult terrain
sections of San Francisco. Although the City terrain is difficult, our pico-cell model with
dense radio deployment of 100% dual-band radios will allow us to provide high-capacity
and great coverage.




 (Visitacion Valley Possible Pilot Area – 34 nodes, ~ 1 square mile)




Copyright MetroFi, Inc.                                                                  11
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MetroFi has an existing un-metered power agreement with PG&E. This agreement took
many months and will be a critical path item for a company which does not already have
one. MetroFi has deployed its network on San Francisco streetlight poles in the Civic
Center and Portsmouth Square. This pilot of San Francisco TechConnect is serving San
Francisco residents and visitors today.




Civic Center Plaza and Portsmouth Square TechConnect “splash” page




Copyright MetroFi, Inc.                                                            12
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Summary

MetroFi has Deployed Working Networks Today with 1,000’s of
Free Wireless Internet users!
MetroFi has been successfully deploying outdoor Wi-Fi based networks for three (3)
years. We have learned, by experience, what it takes to overcome interference, which
equipment works in the field, negotiated agreements with the local power company
(PG&E) for un-metered power and with San Francisco Bay Area Cities for Pole
Attachment, developed best practices for deployment and network management tools
for citywide Wi-Fi service. Prior to MetroFi, many employees spent five (5) or more
years at Covad Communications, building the largest broadband network in the United
States.

What we bring to the City and County of San Francisco is a proven track record having
built much larger networks and managed them for years. MetroFi is committed to
deliver Wi-Fi services throughout the United States.

To summarize our experience:

    o   MetroFi core competency is in designing, building and operating large metro area
        Wi-Fi networks. MetroFi’s management team built and operated the largest DSL
        network in the nation (Covad Communications with 50 million homes and small
        businesses passed).

    o   MetroFi has deployed hundreds of radios (APs) in the cities of Santa Clara,
        Cupertino and Mountain View with MetroFi High Speed service available now at
        $19.95/mo.

    o   MetroFi has a network operating in the City today which serves the Civic Center,
        and Portsmouth Square with Free Wi-Fi service. This network is deployed in city
        owned streetlight poles working in concert with DTIS and the San Francisco PUC.

    o   MetroFi has an existing Open Access contract with EarthLink for resale under the
        EarthLink brand.

    o   MetroFi executed a contract with Pacific Gas & Electric (PG&E) to use un-
        metered power on City owned Streetlight poles.

    o   MetroFi developed proprietary software that takes the guesswork out of building
        and operating very large networks, automating all the business transactions to
        reduce operational costs and execute consistently in a high-volume, high-
        reliability environment.

    o   MetroFi has deployed Telcordia’s Granite Inventory Management System to track
        all pole locations and configuration parameters accurately and process changes
        to the network. The Inventory Management System is also integrated with the




Copyright MetroFi, Inc.                                                              13
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        Network Management System customized to manage Wi-Fi deployments. MetroFi
        also has a fully automated zero-touch customer ordering and activation system.

    o   MetroFi’s sophisticated wireless link performance and proactive resolution system
        ensure ongoing performance and quality of service.


MetroFi has financed in excess of $1,750,000 in Network Deployment and has spent
three years building the foundation for privately owned, citywide Wi-Fi broadband
networks. Over 500 access points are installed and serving customers over 25 square
miles in the San Francisco Bay Area.

We have already developed 100% of the initial deployment software, CPE and
operational processes required for this RFP. Our incremental costs for designing,
building and operating this System will be Equipment Capital, Professional Services from
predominantly existing staff, Customer Support and Internet Transit.

By selecting MetroFi, the City and County of San Francisco leverages this financial and
operational knowledge. MetroFi has the technical, financial and operational expertise to
meet or exceed all of the City of San Francisco’s goals and requirements for this RFI/C.

We believe no other company has our track record in deploying a City-wide Community
Wireless Broadband Network in the San Francisco Bay Area. Designing, Building and
Operating this network requires real world experience in managing RF coverage,
interference, end-to-end architecture, and customer service. Experience matters and
MetroFi offers a low-risk solution in achieving the City and County of San Francisco’s
Community Wireless Broadband goals and policy standards.


Thank You.




Copyright MetroFi, Inc.                                                               14
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       Community Wireless Broadband Network
          Volume 3– Solution Explanation
                  RFP 2005-19




                            February 21, 2006




Copyright MetroFi, Inc.                             15
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SPECIFICATIONS

2.1. BUSINESS MODEL

a. The Network shall be designed, deployed, operated, maintained and
upgraded at no cost to the City. The Network may be municipally owned,
privately owned or a hybrid. In connection with this specification, each
Proposer shall identify any assumed ownership, branding, marketing and
other roles of the City.

MetroFi proposes a privately owned network that is designed, built and operated at no
cost to the City.


b. The Network shall support a free level of service (Basic Access Service).
Proposers shall include the characteristics (e.g., bandwidth, geographic
coverage, features) being proposed for this Basic Access Service.

MetroFi will support a Free Wireless Internet service from every access point throughout
the City. Bandwidth will be 1Mbps downstream, 256kbps upstream. Service will be
available in open and 802.1x/WPA modes.


c. The Network shall support various Premium Services as defined in Section
2.6. Fees may be charged for these Premium Services.

MetroFi supports all Premium Services defined in Section 2.6


d. The Network shall support Open Access for Premium Services. Open Access
fees for these Premium Services shall be priced to encourage retail fees that
are lower than existing service alternatives.

MetroFi was founded on the premise of Open Access and has existing wholesale
agreements with EarthLink. Our wholesale fee should encourage Premium Service
Providers to offer their services at a significant discount to existing offerings.


e. The Network Operator shall promote the open and interconnected nature
of the public Internet by operating the Network in a neutral manner that
ensures consumers are entitled to:

    −   Run applications and use services of their choice, subject to the needs of law
    −   enforcement
    −   Access the lawful Internet content of their choice
    −   Connect their choice of legal devices that do not harm the network




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    −   Competition among network providers, application and service providers, and
        content providers.

MetroFi promotes open and interconnected nature of the public Internet.


f. The Network Operator shall compensate the City for the use of its assets
and shall state the forms and value of any such proposed Compensation in
exchange for which, as permitted by law and any required authorizations or
approvals, the City shall grant to the successful Proposer non-exclusive
permission to use municipal assets, including City property and poles.

MetroFi proposes a City compensation model that fairly compensates City for the use of
its assets:

Street light poles/arms, Traffic Light Poles         $36.00 per year
City building rooftops for single Mesh Radio         $100.00 per year (includes power)
City building rooftops for microwave & cabinet       $600.00 per month


2.2. TERM
a. The Proposer shall indicate an initial term, which shall be of no less than
five years and no more than ten years. The Proposer shall further indicate
whether it proposes any option periods and, if so, the number and length of
option periods, provided that no more than two option periods shall be
proposed and the combined proposed initial term and extended term(s)
should not exceed 18 years in total. The City shall have the authority to
approve or disapprove any proposed option periods in its sole, absolute
discretion.

Five (5) years with two five year extensions.


2.3. COVERAGE
a. Wireless Internet access shall be provided, maintained and upgraded
throughout the entire City and County of San Francisco. Solutions that
provide access and Network upgrades only in parts of the City that are more
densely populated or commercially attractive, or that leave entire
neighborhoods unserved, will be disfavored.

MetroFi will serve the entire 49 square miles of the City. Our Silicon Valley networks are
a demonstration of this coverage.




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b. Outdoor coverage shall be provided for Basic and Premium Services for a
minimum of 95% of all areas of the City. An area is considered covered under
this requirement if a laptop, handheld or other personal computing device -
equipped with a minimum of an 802.11b/g (Wi-Fi) interface - can access the
Network at the provisioned service level with no additional hardware
required beyond the device’s standard wireless interface.

MetroFi provides 95% outdoor coverage of devices with reasonable Wi-Fi performance
100mW to 200mW. Very low power devices in the 40mW range may need a better Wi-
Fi device or antenna.


c. Indoor, Perimeter Room coverage for the ground and second floors of a
building shall be provided for Basic and Premium Services for a minimum of
90% of all residential and commercial buildings throughout the City. A
building is assumed covered under this Specification if a device located in
each Perimeter Room on the ground and second floor of the building can
access the Network at the provisioned service level. This coverage
requirement may be met by using a Wi-Fi interface built into a user’s device,
a signal amplifier, a high-gain antenna and/or a dedicated Wi-Fi bridge or
other type of CPE.

MetroFi provides 90% indoor coverage via the built in Wi-Fi capability of a device or the
user purchasing a higher power USB or Ethernet device online or at local computer retail
shops. Retail price $50-79. MetroFi has offered an external antenna installation that
provides virtually 99% coverage (excluding building limitations on placement of external
antenna).     This professional installation is done by 3rd party contractors for
approximately $99.




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d. Indoor, Perimeter Room coverage shall be provided for Basic and Premium
Services above the second floor for 90% of all residential and commercial
buildings throughout the City. A building is assumed covered under this
Specification if all Perimeter Rooms on all floors of the building can access
the Network at the provisioned service level. Proposers shall address the
following as it relates to this Specification:

    •   Does your solution propose to meet this Perimeter-Room coverage Specification
        using Wi-Fi or another wireless technology?
    •   If so, will your solution meet this Perimeter-Room access Specification using an
        indoor or outdoor mounted antenna?
    •   If not, along with the City, what commitment, including financial participation, is
        your organization willing to make to engage in outreach to and cooperate with
        building owners, landlords, the City, or other parties to meet this Specification
        using in-building distribution networks?

MetroFi will make an effort to “paint” high-rise residential structures with directional
antenna solutions. We have also worked with local building owners to add access points
on their privately owned mounting assets to improve coverage in private residential
complexes. MetroFi will work with commercial building owners to provide in-building
distribution to large office buildings.

The reality of 802.11b/g in the unlicensed 2.4GHz band requires a combination of indoor
and outdoor antenna solutions. A good analogy is over the air broadcast TV. Some
people could use rabbit ears, others had to go to radio shack and install a rooftop
antenna. The one difference is our antenna is 2” x 10”, almost invisible from the street.


e. Indoor, Interior Room coverage shall be provided for Basic and Premium
Services for 90% of all residential and commercial buildings throughout the
City. A building is assumed covered under this Specification if all rooms on all
floors of the building can access the Network at the provisioned service level.
Proposers shall address the following as it relates to their proposed solution:

    •   Does your solution propose to meet this Interior Room coverage
        Specification using Wi-Fi or another wireless technology?
    •   If so, will your solution meet this Interior Room coverage Specification
        using an indoor or outdoor mounted antenna?
    •   If not, along with the City, what commitment, including financial
        participation, is your organization willing to make to engage in
        outreach to and cooperate with building owners, landlords, the City, or
        other parties to meet this Specification using in-building distribution
        networks?




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MetroFi can meet this requirement with users “repeating” the MetroFi signal with a
commodity Wi-Fi Wireless LAN Device, costing $30-50. It would be connected to the
Ethernet port of the solution described above in Section 2.3 d). We believe this is best
left up to the individual homeowner/business to provide a Local Area Network (LAN)
within their building.


2.4. MULTI-USE
a. The Network shall support concurrent usage by residents, businesses,
institutions, government agencies and anyone else in the City. Examples of
usage scenarios may include:

    •   Residents and visitors may use the Network for such uses as E-mail, web
        browsing, instant messaging, entertainment and voice services.
    •   Businesses may use the Network for such uses as remote office connectivity,
        supply chain integration, customer relationship management and inventory
        control.
    •   Institutions such as universities and nonprofits may use the Network for such
        uses as increased interaction between their institution and students and
        constituents.
    •   Government agencies may use the Network for such uses as automatic vehicle
        location, access by field staff, remote meter reading, public safety and remote
        camera/video surveillance.

MetroFi supports all usage scenarios above. Remote camera/video surveillance can be a
bandwidth intensive application and may require engineered circuits or implementation
on the 4.9GHz spectrum.


b. The Network shall support the logical segmentation of different “domains”
of users (e.g., secure access by City agency personnel, secure and/or open
access for public users, residential users, and business users). This shall
include the ability to define and manage different profiles (e.g., VLANs) for
authentication, encryption and other service characteristics based on the
requirements of each user-domain.

MetroFi support 16 SSIDS with VLAN mapping. In addition, we provide each of our
Service Providers a separate VLAN.


c. The Network shall support the ability to prioritize traffic for municipal use
in cases of emergency or as required by the City. Proposers shall define the
methods that will be used to prioritize municipal traffic in cases of natural
disaster or other emergency.

MetroFi can prioritize municipal traffic in case of emergency or as required by the City.




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MetroFi network supports traffic prioritization, bandwidth shaping, and quality of service
(QoS) management. Traffic prioritization using IEEE 802.1p is supported by protocol
type, IP port, type of service (ToS) field and IP address list. Bandwidth shaping can be
accomplished through upstream and downstream per-user rate control. The first
fundamental service for any mixed voice/data network is to prioritize voice traffic ahead
of data traffic. With SkyPilot's robust traffic management, MetroFi has a variety of traffic
prioritization mechanisms to ensure latency-sensitive traffic is given end-to-end
prioritization throughout the network. With multiple queues on every mesh device, voice
traffic can be ensured priority ahead of data traffic and hence provide the first step to
ensuring QoS. Similarly, specific data streams for public safety and municipal
applications can be configured to have higher priority than other data traffic.

The system is capable of establishing virtual LANs for traffic segmentation and
separation. With VLANs, network administrators within the public safety departments
can provide their private network a higher priority for emergency purposes. Every mesh
device has multiple traffic queues to insure quality-of-service metrics are met for high-
priority traffic. To enable traffic prioritization, the system offers network administrators
with a wide variety of option to determine which traffic should be consider high-priority
and thus receive preferential treatment. The system’s sophisticated matching
functionality provides great flexibility to map traffic to high-priority traffic queues. This
functionality includes customized, configuration matching of the following fields:

    •   IP Type Of Service (TOS) field*
    •   IP protocol type (i.e. ping, FTP, etc.)
    •   IEEE 801.1q VLAN ID
    •   IEEE 801.1p user priority
    •   IP source address*
    •   IP destination address*
    •   TCP/UDP source port
    •   TCP/UDP destination port
    •   Source MAC address*
    •   Destination MAC address*
    •   Protocol type (i.e. IPv4, ARP, AppleTalk, etc.)



2.5. OPEN ACCESS
a. The Network Operator shall provide Open Access to its wireless broadband
Internet access transport services to multiple unaffiliated Service Providers.

MetroFi provides Open Access at Layer-2 and Layer-3 to consumer and business Service
Providers. We have an existing agreement with EarthLink.


b. When any unauthenticated user is redirected to a Capture Portal on the
Network, the user shall have an option to choose between multiple Service
Providers and service plans. The Network Operator may receive priority




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placement for any Premium Services it may offer on the Capture Portal;
however, all Service Providers shall also be clearly and reasonably presented.

MetroFi will present all Service Providers on our Capture Portal Page.


c. The Network shall support unilateral, inbound roaming relationships
whereby subscribers to other fee-based Wi-Fi services (e.g., T-Mobile, Sprint)
may gain access to Premium Services provided over the Network.

All users can receive Free Premium Services from MetroFi. We will work with Boingo, T-
Mobile, Sprint and others who want to establish an inbound roaming relationship with
MetroFi.


d. The Network shall support unilateral, outbound roaming relationships
whereby subscribers to Premium Services over the Network may gain access
to other fee-based Wi-Fi services (e.g., TMobile, Sprint).

This will be left to our paid Premium Service Providers. MetroFi Free Wireless Internet
users will be able to roam to all of our regional networks, Silicon Valley, potentially
Portland, OR and other cities throughout the United States.

e. The Network Operator, and any Service Provider affiliated with the
Network Operator, may also provide retail-branded Premium Services over
the Network.

MetroFi will provide Free Premium branded Wireless Internet as we are doing today in
Sunnyvale, Santa Clara and Cupertino.


2.6. SERVICES AND PROVISIONING
a. The Network shall provide a Fixed Broadband Premium Service. This
service must support 802.11 b/g devices at a best-effort minimum 1 Mbps
symmetric data transmission rate, a dynamic IP address and other Core ISP
Services.

MetroFi supports an 802.11b/g Fixed Broadband Premium Service at 1Mbps
downstream, 256kbps upstream with a dynamic IP address. Users may use 3rd party
email on MetroFi’s network or can subscribe to one of our ISP partners who will include
email, spam blocker and other core ISP services.


b. The Network shall provide a Nomadic Broadband Premium Service. This
service must support 802.11 b/g devices at a best-effort minimum 1 Mbps
symmetric data transmission rate, a dynamic IP address and other Core ISP
Services.




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MetroFi supports Nomadic Broadband Premium Service via 802.11b/g at 1Mbps
downstream, 256kbps upstream. San Francisco residents may roam in our Silicon Valley
and any other MetroFi City network at no additional charge if they are $19.95
subscribers or for FREE on the advertiser supported network.


c. The Network shall provide a Portable Broadband Premium Service. This
service must support 802.11 b/g devices at a best-effort minimum 1 Mbps
symmetric data transmission rate, a dynamic IP address and other Core ISP
Services. Session-level connectivity must be maintained for in-motion
subscribers at a minimum speed of 30 MPH.

MetroFi supports an 802.11b/g Portable Broadband Premium Service for City use via 3rd
Party NetMotion or equivalent software to maintain session-level connectivity for in-
motion subscribers at speeds of 30MPH or more. The City may already use NetMotion
with other broadband communications systems and MetroFi will work with the City IT
departments to support the MetroFi Wireless Broadband system. Speeds of 1 Mbps
symmetrical can be configured.


d. The Network shall provide a Fixed Broadband Premium Service at a
guaranteed minimum 3Mbps symmetric data transmission rate (e.g., a
wireless T-1 alternative).

MetroFi supports Fixed Broadband Premium Service at 1, 2 and 3Mbps symmetrical data
rates via the 5.8GHz pre-WiMAX tier.


e. The Network Operator shall allow Service Providers to provision Premium
Services on a monthly, weekly and daily basis.

MetroFi supports Monthly billing on the Premium Services at this time. If sufficient
demand exists from Service Providers, MetroFi may offer daily and hourly billing options.


f. Payment methods for all Premium Services must include credit and debit
card. Other methods must be proposed for users who do not have the ability
to pay with credit or debit cards (e.g., pre-paid vouchers, top-off cards).

MetroFi supports credit and debit card. Our citywide FREE Wireless Broadband is
available to users who do not have access to a credit or debit card.


g. Proposals shall include the expected costs of any required CPE for each
coverage Specification stated in Section 2.3 and who will be responsible for
CPE costs during the provisioning process.




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High power 802.11b/g CPE is available at retail with USB and Ethernet interfaces. They
cost $50-79 today. It is the responsibility of the user to purchase CPE.

For the Business class services, an Ethernet bridge device is available from MetroFi for
$350.

Professional installation of an external antenna will be available from 3rd Party installers
for approximately $99.


2.7. SERVICE PRICING
a. Proposers shall estimate the rates for any Premium Services to be
marketed to Service Providers by the Network Operator. These rates shall be
defined for all services in Section 2.6, Services and Provisioning. All rates,
terms and conditions for Service Providers not affiliated with the Network
Operator shall be as favorable as those provided to the Network Operator and
any affiliated Service Providers.


Wholesale rates are confidential.


b. Proposers shall estimate the rates for any Premium Services to be
marketed to the public by the Network Operator.

                                          Tier                                           MRC                   NRC
Retail Rates
Business                                  WiMAX           1mbps/1mbps                $ 249.00                   $299
                                          WiMAX           2mbps/2mbps                $ 399.00                   $299
                                          WiMAX           3mbps/3mbps                $ 499.00                   $299

Residential                               Wi-Fi           1mbps/256kbs    best effort $ 19.95             $      -
Short Term Users                          Wi-Fi           daily, hourly               tbd



2.8. NETWORK INFRASTRUCTURE




                                   802.11a
                                Gateway radio




                          Dual-band 802.11a & b/g radio

                                                                                   Wireless modem w/auto-
                                                                                   setup & built-in security

Copyright MetroFi, Inc.                                                                                              24
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MetroFi will deliver a state of the art network with density of 26-32 nodes per square
mile and cover the entire city. To enhance the user experience and provide integrated
end-end security, MetroFi is the first network operator to offer a high-power (200mW)
CPE with NAT/Router functionality and built in 802.11i/WPA/802.1x security engine.
MetroFi is also the first network operator to test and certify retail CPE (Hawking High-
Gain USB and Buffalo High-Performance Ethernet Converter) This network delivers 95%
in-street (outdoor) coverage with no additional hardware than a standard 802.11b/g
card within a wireless laptop or other wireless enabled devices. Client distance is
minimized to no more than approximately 600 ft from any node as a result of our dense
“pico-cell” architecture.

MetroFi proposes creation of a DSL equivalent 1Mbps downstream / 256Kbps upstream
low-cost residential broadband service to serve the residential customers within the city.
Multiple service plans can be created and the network supports Layer-2 handoffs based
on VLANs. Specific VLANs assigned for city and government will be handed off at
designated peering points to enable the users of such services to access information for
their applications. The network allows managing the quality of service (QoS) based on
VLANs, type of service, destination network address and other parameters. MetroFi
envisions provisioning T1 equivalent 1.5Mbps symmetric service to specific aggregation
nodes to support the needs of standard and premium business customers. Finally, all the
access points will simultaneously support a free limited hotspot/hotzone SSID to enable
visitors and other occasional users to access the internet.

MetroFi’s network consists of 802.11 b/g access network in the 2.4 GHz spectrum to
enable customers to connect to the network and 802.11a backhaul mesh in the 5.8 GHz
band to aggregate all the traffic in the neighborhood network area. All the traffic in the
neighborhood network area is then backhauled to a central point of presence (POP) via
point to point wireless backhaul in the 18Ghz licensed spectrum. Such locations are then
interconnected to the internet providers using gigabit fiber. This architecture reduces the
cost of backhaul significantly while offering high reliability.

MetroFi supports multiple types of security options. It supports standard capture portal
for hotspot/hotzone users. All other subscribers would be provided using
802.11i/WPA/802.1x standard implementation. The backend to the WPA/802.1x is a
standard RADIUS protocol implementation. The RADIUS enables real-time service profile
provisioning which includes speed, QoS, security, VLAN and other network parameters.
Once the user is authenticated, all the traffic is encrypted using 128bit keys. The
RADIUS also supports proxying to enterprise user databases such as Microsoft Active
Directory based on LDAP or other authoritative radius servers. Seamless in motion
coverage can be achieved by deploying specific client software to manage the handoffs
between access points.


a. The Network shall include a wireless Access Tier that supports connectivity
from 802.11b/g devices through the City.

Yes



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b. The Network shall include a fixed wireless point-to-multipoint solution as a
Backhaul Tier for aggregating Wi-Fi traffic from the Access Tier.

Yes




MetroFi Wi-Fi wireless mesh point-to-multipoint Gateway mounted on BAP Building


c. The Network shall include a fixed wireless point-to-point solution, using
licensed or leased spectrum, as a Distribution Tier for aggregating traffic from
the Backhaul Tier back to an Internet POP.

MetroFi uses licensed 18GHz microwave at 50Mbps, 100Mbps and 200Mbps to connect
the Backhaul Tier to our Internet POP. This is in production in Santa Clara, Sunnyvale
and Cupertino today.




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          MetroFi 2’ microwave antenna mounted on BAP Building



d. All Network traffic shall be aggregated back to a high-speed Internet
backbone service at a POP, this shall support layer-three network transit for
Service Providers. Provisions shall be made for redundancy of the POP
facility.

MetroFi aggregates all traffic back to a single Internet POP for handoff at Layer-2 or
Layer-3 to Service Providers. We have redundant power, transit to the Internet, Core
Routers, distribution Switches, DNS, Radius and DHCP servers.


e. The Network shall support fault tolerance mechanisms to mitigate or
eliminate single points of failure and ensure high reliability. The Network
shall support reliability levels of 99.9% for the Access Tier and 99.999% for
the Backhaul Tier, Distribution Tier and POP. Proposers shall identify the
MTBF for any proposed network equipment and explain the processes that
will be used to guarantee these service levels.

MetroFi Wi-Fi tier operates at 99.9% reliability and 99.99% reliability on the Backhaul,
Distribution Tier and Internet POP. MTBF of all core equipment is greater than 50,000
hours.

Network Monitoring and Management Services:

MetroFi has developed a robust Operations Support System (OSS) to deploy, monitor
and manage wide-scale deployments of Wi-Fi networks. This software has been used in
production deployments and is delivering high-reliability service today. MetroFi
Operations uses these proprietary software tools to deliver a high level of performance
and availability to our customers.




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MetroFi OSS includes a Network Management System (NMS) to manage the faults in the
network. The Proprietary system is based on AdventNet SNMP framework and supports
all the needs to manage a wireless deployment. The system supports the following high
level functionality

    •   Integrated Fault Management & Correlation – Collects all the faults in the
        network and correlates the faults to determine the root cause. Also, classifies
        faults based on impact and prioritizes alarms as Critical, Major, Minor and
        Informational. Traps and polls are used to provide the most relevant information
        to the Network Operations Center(NOC) to troubleshoot the problems in the
        most expeditious manner
    •   Notification System – All critical faults are notified by the NMS system to NOC
        directly via the application and also pager alerts are generated to notify
        operators.
    •   Performance Management – All critical statistics for the network are polled at
        15 minute intervals and analyzed to determine state of the network and any
        historical analysis.




                              Live Santa Clara Network Screen

All the devices deployed in MetroFi’s network are SNMP v2c compliant and can easily
interface or integrate with existing network management solutions including CiscoWorks
and SolarWinds. Specific tools developed for performance management and analysis are
MetroFi proprietary. Currently, MetroFi configures ACLs local to each device, but
envisions leveraging radius plugins with core switches and routers to have a centralized
control on access and authentication.

MetroFi’s NMS provides the Network Operations Center (NOC) with around the clock, 24
Hours per day, 7 Days per week, 365 Days per year proactive monitoring for all service
impacting MetroFi network elements. MetroFi’s Advent Net NMS provides immediate
notification to MetroFi Network Operations Center Staff of any interruption of service for
both wired and wireless network elements. Upon Notification, MetroFi Operations will
promptly implement network repair actions as needed to promptly restore service on the
network.



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MetroFi’s NOC also provides data and reports which measure Network Availability for all
service impacting Network Elements. MetroFi will proactively provide the City with a
monthly Network Availability Report. MetroFi’s Network Availability Goal for the wired
network elements located at the BAP is 99.99% availability monthly. MetroFi’s Network
Availability goal for the 802.11b wireless network elements is 99.9% network availability
monthly.

Network Maintenance and Upgrade Services:

MetroFi will provide repair of all hardware in the system. We will maintain a spare
inventory of all non-redundant equipment in the City of San Francisco as part of our
Proposal. Software maintenance and upgrades will be done remotely.

Maintenance Windows:

MetroFi reserves two windows of time per week for proactively maintaining and
upgrading of the network. In order to minimize customer impact those windows are
scheduled between 1:00 AM and 5:00 AM Pacific Standard time. MetroFi does not
anticipate a high volume of maintenance work but will complete all possible scheduled
network maintenance in those windows. MetroFi will provide notice 24 hours in advance
via email for all Scheduled Maintenance outages.

Software upgrades will be made remotely from our central NOC after thorough testing in
our Mountain View Lab and Santa Clara Production network. Software upgrade process
will have provisions to “roll back” to previous version if not successful in the
maintenance window.

Trouble Ticket & Mean Time To Repair:

MetroFi Operations also measures performance based on the Mean Time To Repair
(MTTR) the network. MetroFi’s target is 4 hours or less MTTR for the Wired/Backhaul
Network and 24 hours or less for the Wireless Mesh Network. MetroFi uses a Web
Based Trouble Ticket System and Database to track and report the resolution of any
Network outages. MetroFi will provide a monthly Trouble Ticket Report which will
capture Cause, Resolution and Mean Time to Repair the network as requested by the
City.


f. The Network shall be easily scaled and upgraded in a modular fashion to
support additional subscribers, new applications and new requirements in
order to meet evolving user demands. Proposers shall estimate the
percentage of the initial Network capital cost that will be invested in
upgrades during the contract term and elaborate on what steps they will take
to determine when Network upgrades are required and how they will be
rolled out. Proposers shall describe how the City can evaluate the Network
Operator’s performance relevant to this sub-section.




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MetroFi plans to add additional access points when usage exceeds 50 users per access
point and add Gateway capacity when gateway usage exceeds 12Mbps. These are the
two key modular building blocks of our network

Mesh Capacity Maintenance and Upgrades

MetroFi has developed proprietary, internal tools and integrated off-the-shelf public
domain and commercial packages for its Operations to conform to guidelines for
acceptance of the network after it has been deployed. The following tools are available
at MetroFi’s disposal and will be used to install new nodes on an as-needed basis during
the entire contract term:

Capacity and Customer Throughput Analysis Tools: Each of the nodes are
equipped with an iperf application which reports TCP/UDP throughput, end to end
latency, jitter and impact of hops on customer performance. MetroFi has developed tools
to automate the collection of such data by integrating all the data from inventory system
to run this multiple times as changes are made and certify available throughput from the
network. MetroFi also provides a speed test server deployed at its egress point (BAP)
available to all customers so they can measure their performance.

Numerous other tools are available for troubleshooting specific problems including
spectrum analyzers to verify interference issues, Airopeek to analyze customer or radio
problems and other packet analyzers such as ethereal etc...

MetroFi plans to double the backhaul capacity over the course of 5 years based on
subscriber growth. We will also “split” Wi-Fi nodes which have more than 40-50
simultaneous users. The new nodes will be MIMO (802.11n) with smart antenna
technology in the 2007 time frame. We do not plan to forklift upgrade any of the
network, but provide 100% WiMax coverage via additional overlay gateways. Minimal
interruption of service will occur during these upgrades.

MetroFi can provide the City monthly reports on network utilization.


g. All outdoor network equipment shall comply with IP56/NEMA4 dust and
water ingress ratings, must withstand ambient temperature ranges of –40 C
to +50 C and must adhere to all other applicable local ordinances.

MetroFi complies with IPv6 and NEMA-4x standards with a temperature range of –40 C
to +50 C. MetroFi will adhere to all other applicable local and federal ordinances.


h. Proposers shall define any initial and future ability for their solution to
provide, integrate with, coexist with, or complement 4.9 GHz wireless public
safety technology that may be of value to the City’s public safety agencies.
The Network shall not prohibit or negatively impact any initiative by the City
during the contract term related to the deployment of wireless public safety
technology.


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MetroFi supports both the licensed public safety 4.9 GHz and unlicensed public access
2.4 GHz bands. Based on the City’s procurement of FCC license for 4.940 to 4.990 GHz
spectrum for public safety use, MetroFi can design the network to address the needs of
public safety agencies operating within the City of San Francisco. Our scalable meshed
architecture extends network reach and easily routes around obstacles, providing
virtually ubiquitous coverage downtown or beyond city limits. This allows for robust,
virtually interference-free, mission-critical transmissions such as backhaul, video
surveillance, and remote mobility applications plus cost-effective public access client
devices such as portable computers and communications devices. Whether supporting
high resolution downloads such as satellite maps, photos and streaming video or latency
and jitter-sensitive VoIP transmissions, the network can deliver secure, mission-critical
intra-agency and inter-agency communication.

SkyExtender TriBand
   • The SkyExtender TriBand is a high-capacity mesh backhaul device that integrates
       three different methods of subscriber access: a local Ethernet connection, an
       integrated 802.11b/g Wi-Fi access point, and an integrated 4.9 GHz Public Safety
       access point. This combination of access solutions allows municipalities to
       deploy outdoor Wi-Fi access and 4.9 GHz public safety networks while using a
       common wireless mesh infrastructure. The TriBand uses an advanced tri-radio
       solution that separates the mesh backhaul and the subscriber access to provide a
       scalable, high-performance solution. The long-range backhaul uses a high-
       capacity 5 GHz mesh network and thus avoids interference with IEEE 802.11b/g
       Wi-Fi or the 4.9 GHz Public Safety subscribers, who access the network through
       the 2.4 or 4.9 GHz spectrum.
   • The SkyExtender TriBand enables MetroFi to expand coverage and increase
       system capacity. The SkyExtender TriBand can connect directly to a SkyGateway
       and/or one or more SkyExtender and/or CPE.
   • The architecture utilizes a tri-band access point that can operate at 4.9 GHz for
       public safety, 2.4 GHz for standard Wi-Fi devices and 5 GHz for both backhaul
       and high bandwidth applications.

4.9 GHz
    • SkyPilot supports both the licensed public safety 4.9 GHz and unlicensed public
       access 2.4 GHz bands. The FCC limited access of the 4.940 to 4.990 GHz
       spectrum in order to specifically address the needs of public safety agencies and
       public and private entities that provide safety services.
    • The SkyExtender TriBand not only allows for the segregation of traffic via VLANs
       at the 2.4 GHz 802.11b/g level, it also provides a separate 4.9 GHz access
       network specifically intended for public safety, first responders, and
       municipalities.

MetroFi proposes a non-recurring charge for the 4.9 capital, estimated to be $2,500, and
a monthly bandwidth and maintenance charge depending on usage.




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i. The Network shall support backup power for all network equipment
sufficient to ensure continuous operation during a loss of electrical power.
Proposers shall state the amount of time their solution will operate without
electrical power and elaborate on any initial or future commitments they will
make to increase backup power support.

MetroFi Broadband Aggregation Points have 8 hours of battery backup power. MetroFi
will dispatch additional power solutions to the site if needed. A few key sites could be
tied into generator power to provide increase backup power support.


2.9. CUSTOMER SERVICE
a. At a minimum, Tier 1 Support for Basic Access Service shall be provided by
the Network Operator for issues related to:

    •   Connectivity problems
    •   Service interruption/degradation

MetroFi will provide Tier 1 support for MetroFi Free and paid customers only. Free
customers will have access to email support and online FAQ’s for connectivity problems,
service integration and service degradation. We plan to add a voice mail option. $19.95,
paid customers have access to toll-free support for all issues.


b. Tier 1 Support for all Premium Services shall be provided by all Service
Providers (including the Network Operator if they are also directly providing
Premium Services). Tier 1 Support shall provide subscribers with phone, web,
e-mail and instant messaging support options for at least the following
issues:
   • Sales inquiries
   • Order status
   • Service cancellation
   • Service setup
   • Connectivity problems
   • Service interruption/degradation
   • Credits and refunds processing
   • Account and billing inquiries
   • Disconnect and relocation requests.

MetroFi can not control the Support provided by our Wholesale Service Providers. The
market will decide. MetroFi Premium Services will provide web and email support
options for the FREE service and phone, web, e-mail support for the paid service for all
issues required above.


c. Tier 2 Support shall be provided by the Network Operator for all Service
Providers. Tier 2 Support must provide Service Providers with phone and e-
mail support options for at least the following issues:



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    •   Escalation of issue not resolved by Service Provider’s Tier 1 representatives
    •   Proactive and reactive network status information
    •   Three-party calling with Tier 2 Support agents, Tier 1 Support agents and
        subscribers
    •   Settlement and billing inquiries between Service Provider and the Network
        Operator

MetroFi provides Tier 2 support to Service Providers and the City. MetroFi will provide
phone and e-mail support options for escalations, network status, three-party calling
and settlement and billing inquires.


d. Tier 3 Support shall be provided by the Network Operator for all Service
Providers. This shall include at least the following:

    •   7x24x365 management of personnel at the NOC
    •   7x24x365 pager and phone support for Service Providers
    •   Call escalation of critical issues not resolved by Tier 2 Support representatives
    •   Proactive publishing of network status information, alerts, etc. by the Network
        Operator

MetroFi provides 24x7x365 NOC support for the City and Service Providers. We will
provide a call escalation path for critical issues.


2.10. SECURITY
The Network shall support multi-layered security protocols and methods to
include, at a minimum, the following:




MetroFi’s architecture supports multi-layered security. Our networks deployed in the
cities of Cupertino and Santa Clara are “open access” and supports multiple ISPs
simultaneously. Network traffic is logically segmented using Layer 2 802.1q VLAN
configuration where required. City-wide hotspot and roaming access can be facilitated


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through similar configuration. MetroFi envisions configuring each wireless access point
with a combination of secure and open SSIDs. The secure SSIDs will require
authentication using 802.1x/WPA standards compliant radius server. The clients will
typically be either configured using Microsoft PEAP/MS-CHAPv2 or other EAP/TTLS
configuration. This ensures that the traffic is completely encrypted on a per session
basis while ensuring the setup and use of it are simple and straightforward. Such
infrastructure can be integrated in the backend with LDAP based Microsoft Active
Directory server or other city employee databases for single sign-on and authentication.

As shown in the picture above, all the traffic from secure and open SSIDs is aggregated
at the node and then encapsulated within a secure AES tunnel. In summary, MetroFi
expects                                                                            that:


        •   Residential subscriber services would be authenticated and encrypted using
            standards based technology embedded within a CPE
        •   Business customers will have the option of having 128/256 bit AES encryption
            standards to encrypt the traffic
        •   City and other channel traffic can be isolated using VLANs and handed off at
            the interconnection points

Integrated other standards that are interoperable with existing Wi-Fi security standards.


a. Physical security for all critical network equipment components via secured
facilities.

MetroFi uses secure facilities or locked cabinets for all critical network equipment.

b. Mechanisms to prevent or mitigate the risk of hackers, spammers, denial of
service and other forms of malicious attacks on or through the Network.
These mechanisms should balance the need to prevent these attacks, while at
the same time not punishing or burdening unnecessarily all users of the
Network.

MetroFi blocks port-25 on the FREE service and blocks individual users when spam or
malicious use is detected. The subscriber/user must notify us that the virus or offending
activity will not continue before we will allow them back on the network.


c. No client software that is specific to the Network Operator or Service
Provider(s) shall be required on PCs, laptops, or other mobile devices in order
to use the Network.

No client software is required to use the MetroFi Network.


d. Support for Media Access Control (“MAC”) address filtering.



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Yes

e. Support for Wired Equivalent Privacy (“WEP”) encryption, including both
64 and 128 bit keys.

No

f. Support for Temporal Key Integrity Protocol (“TKIP”) encryption.

Yes

g. Support for Advanced Encryption Standard (“AES”) encryption.

Yes

h. Support for Wi-Fi Protected Access (“WPA”).

Yes

i. Support for 802.1x authentication using Extensible Authentication Protocol
(“EAP”) and Remote Authentication Dial-In User Service (“RADIUS”).

Yes


j. Support for the suppression of Extended Service Set Identifier (“ESSID”)
broadcasts.

Yes

k. Support for multiple ESSIDs and the ability to map ESSIDs individually to
Virtual LANs (“VLANs”).

Yes

l. Support for filtering of traffic based on Internet Protocol (“IP”) addresses,
subnets and Transmission Control Protocol (“TCP”) ports.

Yes

m. Support for VPN tunneling using Internet Protocol Security (“IPSec”). This
VPN support must support true end-to-end encryption, regardless of at what
point in the Network users elect to terminate their session.

Yes

n. Support for encryption of all control and network management traffic.



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Yes


2.11. PRIVACY
a. Proposers shall provide a copy of any and all privacy policies they will apply
to users of any Basic and Premium Service provided by the Network Operator
and any affiliated Service Providers.

Privacy policy is available at www.metrofi.com. We do not share any personal
information with 3rd parties and we gather only anonymous information on our Free
service.


b. Proposers shall certify that each privacy policy complies with all applicable
federal and state laws.

MetroFi privacy policy complies with all applicable federal and state laws


c. For each privacy policy, Proposers shall identify how it shall be
communicated to users on the Network and how users' acceptance of the
policy shall be obtained.

We require users to accept our Terms & Conditions on the splash page before using the
system.


d. Proposers shall explain any privacy policy that will be required for
unaffiliated Service Providers to help the City better understand Proposers’
privacy policies, Proposers shall explain how their policies address the
following questions:


- What personal information is collected about users?

We collect standard billing information for paid service. For Free service we collect email
addresses and general, anonymous demographic information via customer
questionnaires and surfing behavior.


- How is this information used?

For billing on paid subscribers. Free users will be served advertisements that are more
relevant. No information will be shared with 3rd parties.


- How long is this information stored?



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As long as the subscriber is a paying customer.


- With whom is this information shared?

No one


- Is this information commercialized in any way?

Only to offer local and national advertisers an opportunity to better target their
advertisements. It is only commercialized in bulk.


- Is this information correlated to a specific user, device or location?

Not to a specific user but at an anonymous level. Not by device.       Location is not
collected but is known at the time the user is accessing the system.


- Are mechanisms available to allow users to opt in or opt out of any service
that collects, stores, or profiles information on the searches performed,
websites visited, e-mails sent, or any other use of the Network?

Yes, the paid $19.95 service does not collect, store or profile information on any
Internet activity.


- Are mechanisms available to allow users to opt in or opt out of any service
that tracks information about the user’s physical location?

MetroFi does not track the users physical location, we only serve relevant ads based on
their proximity to local advertisers during their current session.
- Are users enumerated or assigned any unique number that can be used to
track them from session to session?

Yes.

- Are policies in place to respond to legal demands for users’ personal
information in accordance with applicable laws?

Yes

- Are users allowed access to all information collected about them?

No




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- Are users provided with a mechanism to review this information and to
correct inaccuracies or delete information?

No


MetroFi will not dictate privacy policies for unaffiliated Service Providers but will require
that they comply with all applicable federal and state laws.


2.12. COMMUNITY PROGRAMS
The City seeks to complement universal, affordable wireless broadband
access with social programs to promote digital inclusion, including affordable
end-user hardware, training and support, and the development of community
relevant content for low-income and disadvantaged residents.

a. Proposers shall elaborate on how their solution supports these goals.


MetroFi proposes to connect Senior Centers, Community Centers and other non-profit
locations throughout the City at no-charge for Internet connectivity (up to TBD
locations). Included in these connections will be free MetroFi high-performance
modems.

MetroFi will work with existing City non-profits to develop Internet training modules and
make affordable PCs available that are “MetroFi ready”, including built in security. On-
line content can also be developed by our non-profit partners.


b. Proposers shall identify any assumed roles of the City in its approach.

None




Copyright MetroFi, Inc.                                                                   38
COMMUNITY WIRELESS BROADBAND NETWORK - RFP2005-19
February 21, 2006 – MetroFi, Inc.




                                            X



                                            X



                                            X


                                            X



                                            X




                                            X




                                            X       5yr + two 5yr
                                                    extensions




                                            X       1,400 AP’s with
                                                    1000 ft spacing


                                            X



Copyright MetroFi, Inc.                                       39
COMMUNITY WIRELESS BROADBAND NETWORK - RFP2005-19
February 21, 2006 – MetroFi, Inc.




                                           X




                                           X




                                           X




                                           X




                                           X




Copyright MetroFi, Inc.                             40
COMMUNITY WIRELESS BROADBAND NETWORK - RFP2005-19
February 21, 2006 – MetroFi, Inc.




                                         X




                                         X




                                         X




                                         X              Date tbd


                                         X              Date tbd




                                         X




                                                    X   1Mbps down,
                                                        256kbps up




Copyright MetroFi, Inc.                                               41
COMMUNITY WIRELESS BROADBAND NETWORK - RFP2005-19
February 21, 2006 – MetroFi, Inc.




                                                    X   256kbps up




                                                    X   Requires
                                                        NetMotion or
                                                        equivalent
                                                        Software at
                                                        Additional
                                                        cost




                                           X




                                                    X   Monthly basis
                                                        Until roaming
                                                        Is established




Copyright MetroFi, Inc.                                              42
COMMUNITY WIRELESS BROADBAND NETWORK - RFP2005-19
February 21, 2006 – MetroFi, Inc.




                                                    X   Credit & debit
                                                        cards. Free
                                                        Premium service
                                                        Requires no credit
                                                        Card




                                         X




                                                    X




                                         X




                                         X




Copyright MetroFi, Inc.                                               43
COMMUNITY WIRELESS BROADBAND NETWORK - RFP2005-19
February 21, 2006 – MetroFi, Inc.




                                          X




                                          X




                                         X              Layer-2 &
                                                        Layer-3




                                                    X   99.99% For for
                                                        Backhaul tier




                                         X




Copyright MetroFi, Inc.                                             44
COMMUNITY WIRELESS BROADBAND NETWORK - RFP2005-19
February 21, 2006 – MetroFi, Inc.




                                         X




                                         X




                                                    X   All equipment has
                                                        8hrs except street
                                                        Light access
                                                        points




                                         X




                                         X

                                         X


Copyright MetroFi, Inc.                                               45
COMMUNITY WIRELESS BROADBAND NETWORK - RFP2005-19
February 21, 2006 – MetroFi, Inc.




                                         X




                                         X




                                         X




                                         X




                                         X


                                                        MetroFi Implements
                                                    X   A more secure and
                                                        stable security
                                                        Solution.


                                         X


                                         X



Copyright MetroFi, Inc.                                              46
COMMUNITY WIRELESS BROADBAND NETWORK - RFP2005-19
February 21, 2006 – MetroFi, Inc.




                                         X




                                         X




                                         X




                                         X




                                         X




                                         X



                                         X




                                         X




Copyright MetroFi, Inc.                             47
COMMUNITY WIRELESS BROADBAND NETWORK - RFP2005-19
February 21, 2006 – MetroFi, Inc.




                                          X




                                         X




                                         X




                                         X



                                         X




Copyright MetroFi, Inc.                             48