E Commerce and Corporate Digital Library by ffw11448

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									        Convergence of Previously
           Disparate Functions
                 Electronic Document Interchange
            Electronic funds transfer   Electronic data interchange
                     (EFT)                         (EDI)



Corporate   Information Sharing                Marketing, advertising
digital                           Electronic                             Electronic
library                           Commerce                               publishing
            Collaborative work                 Sales, customer support



                            E-mail        Fax


                            Electronic messaging
                     Attributes of Electronic
                           Commerce
                    Business/Retail                 Business/Industrial                 Government
                   Storefront E-catalog             Just-in-time (JIT) ordering      Request for quote procurement
Business           Computer telephone integration                                    models of the Electronic Commerce
                                                    Evaluated Receipt settlement(ERS)
Models             Interactive TV                   Reference model for health care  Acquisition Program Management
                   Bulletin board system
                                                    Automatic replenishment          Office(ECAPMO) Electronic
                   Automatic teller machine                                          tax filing Economic census
                   Kiosks                           Efficient Customer Response(ECR)
                                                                                     Reporting
Security       Privacy Enhanced Mail
               Secure HyperText Transport            Data Encryption Standard (DES) RSA
                                                     RSA                            Triple DES
                Protocol(S-HTTP)                                                    Key escrow
               Electronic stamps                     X12.58
               Secure Socket Layer(SSL)
               Secure Electronic Transaction
               (SET)
               Internet                             Value-added networks                Value-added networks
Communication Cable                                 Value-added banks                   Value-added banks
Infrastructure Service bureau                       Internet                            Internet
               Value-added networks                 Direct connections
                  Wide Area Information               EDIFACT                           NIST
                   Server (WAIS)
Data                                                  ANSI ASC X12                      ECAT Implementation
                  HyperText Markup Language           UPC/EAN                           Convention (C)
Management         (HTML)                             Industry guides                   Info access to text
                  Info access to graphics, video,     Info access to text
                  audio, and text
Scope of Electronic Commerce
                                               Computer-          On-line
                                                  aided
                                              collaboration
                                On-line
                               databases

                                        Computer
                                      conferencing
                 Workflow              and bulletin
                                         boards


                            E-mail

 EDI



EFT                                                                 Store
       Computer-to-computer                    Computer-aided
       automated exchanges                                           and
                                               people-to people   forward
     Changes and Drivers of EC
                              Business
                              •Global competition
                              •Disregulation/regulation
                              •Competition from new and
                               nontraditional players
                              •Blurring of industry lines
Societal                                                     Marketing
•Demand for convenience                                      •Fragmentation of markets
 personalization, quality                                    •Declining effectiveness of
 and value                                                    mass media
•Global interactions                                         •New marketing and dist.
•Technology’s proliferation                                   channels/interactive media
 into consumer markets
                              Technology
                              •Microprocessor price/perf.
                              •Open system & client/server
                              •Increasing volumes of data
                              •Internet
                              •Data warehousing, MPP,
                               OLAP
Electronic Marketplace Extends Reach
                      Electronic Marketplace
  Traditional EC

                               Small and Medium
                                                                  Consumers
                                Size Businesses
                                                                                           External
                                        ISPs                           OLSs                 Systems
                                                                                              and
   Commercial                                                                              Processes
    Partners                                  Certif.         Credit
                             Banks                                             E-Cash
                                              Auth.           Cards

                   VANs                ISPs                   OLSs

                      External Network Interfaces/Security                                   Internal
                                                                                            Systems
                                     Interfaces                                           and Processes

Purchasing         Invoice       Sales &                      Customer         Human
                                                  Messaging
 Ordering          Payment        Mktg.                        Support        Resources
Electronic Commerce Architecture
Client Browser     Web Server Functions   Third-Party Services
                                              Digital
   Local or                                  Library of
                       Information         Document/Data
Company-Specific
                        Retrieval             Servers
     Data



                                              Third-Party
                       Data and               Information
      Web
                      Transaction              Processing
     Browser
                      Management             Tools/Services




     Browser            Secure                 Electronic
    Extensions         Messaging                Payment
                                                Servers
               Different Types of Electronic
                     Payment Systems
   Payment Type                                           Description

Open exchange         The most widely used payment method today. Credit card information is provided
                       to a merchant via E-mail or Web page response without encryption or protection.
                      Encrypted transmission of information between buyers and sellers over the Internet
Secured linkage or    providing authentication by means of common software ( such as security-
 presentation         enhanced Web browsers.
                      A trusted intermediary service that provides credibility for both buyer and seller,
Trusted third party   manages Internet-based transaction accounts, and either provides for the transfer of
                      funds between accounts or for the authentication of the transaction with banks or
                      credit card clearing facilities.
                      A network-based replacement for the paper check that uses existing inter-bank
Digital check         clearing systems.
Digital cash          The use of digital tokens that represent secure currency (without double spending)
                      and allow direct buyer-to-seller transfer of value.
                   Web Payment Solutions
                                               Visa
                                                MasterCard
Credit-based             IBM InfoMarket        First Virtual
                     Clickshare                    CyberCash credit card
                              NetBill              CheckFree credit card


                                                       FSTC Electronic Check

   Debit-based                 Netcheque
                                CyberCash Check

                     CyberCash Cybercoins


                   DigiCash
Digital currency   NetCash                            Citibank


                   <$5            Transaction Value                        >$50
           Electronic Commerce Standards
  Area                                                Standards

Internet and the World Wide   HTML, HTTP, CGI, TCP/IP, FTP, SMTP, MIME, SSL, SGML, URL
Web
Value-Added Networks          Asynch, Bisynch, X.25, SNA, APPN, X.400, X.435
Electronic Data Interchange   ANSI X12, UN/EDIFACT
(EDI)
Image Data                    GIF, JPEG

Financial Payments            ANSI X12.4 - #820, NACHA’s CCD+, CTX, SET, JEPI

Security                      RSA, DES
         Internet Standards and Protocols
             for Electronic Commerce
Name                              Description                            Organization
                    Formal Standards and Protocols
TCP/IP     Underlying network transport protocols                     IETF
SGML       Markup language for text manipulation                      ISO, W3C, SGML Open
HTML       SGML application for hypertext manipulation; language most WebW3C, SGML Open
           pages use
HTTP       Protocol for transferring hypertext documents on the Web   W3C
URL        Enables information addressing on the Web                  W3C

FTP        File Transfer Protocol for information exchange            IETF
MIME       Multimedia E-mail standard and a building block for HTTP   IETF

SSL        Security Sockets Layer that allows for more secure         IETF
           communications; also a product from Netscape
SMTP       Core Internet protocol for sending and receiving E-mail    IETF

CGI        Common Gateway Interface                                   W3C
          Internet Standards and Protocols
              for Electronic Commerce
Name                              Description                               Organization
                     Vendor De Facto Standards

NSAPI       Netscape Server API                                           Netscape
Java        Programming language and environment for the Web              Sun

ActiveX     Microsoft products that enhance Internet Web pages, such as   Microsoft
            allowing for the inclusion of moving objects
SET          Secure Electronic Transaction Standard                       MasterCard and Visa
                Key Electronic Commerce
                 Infrastructure Providers
    Sector                                       Vendors
Electronic Market Managers AT&T Corp., CompuServe, GEIS, IBM, MCI, Communications

Platform/Service Providers   Digital Equipment Corp., HP, IBM, Silicon, Graphics, Sun


Server/Software Developers   BroadVision Inc., Microsoft, Netscape, Open Market, Spyglass Inc.

                             CheckFree, CyberCash, DigiCash, Digital, First Virtual Holdings Inc.,
Component Providers          Harbinger Corp., MasterCard, Premenos, Sterling Commerce Inc., Visa

								
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