QBE factsheet QBE is one of the world’s leading insurers and reinsurers, operating out of 49 countries around the world and has a presence in all of the key insurance markets. About us Financial strength Marine • Hull QBE, a specialist in business insurance Gross Written Premium: was established in 1886. QBE operates out • Intermodal 2009 $11.2 billion of 49 countries around the world and has • P&I over 13,000 staff. Combined Operating Ratio: • Cargo Our approach • Specie 2009 89.6% At QBE we see things differently. All our • Energy people are encouraged and empowered Security Ratings for - Offshore to think for themselves, and to use their QBE Insurance (Europe) Limited: - Onshore expertise to find a way around problems. We have a healthy appetite for risk, and a Standard & Poor’s A+ Aviation willingness to work flexibly in partnership • Airlines with brokers, enabling us to find solutions Fitch Ratings A+ where other insurers can’t or won’t. We • General aviation AM Best A don’t believe that one size fits all or that • Products and airports. we should follow what other insurers do, Ratings information correct as at which means we are always willing to take 21 June 2010. Specialty Coverages a view on specialist risks. (includes but not limited to) Areas of Expertise • Construction all risk/erection all risk. Casualty Products • Terrorism • General liability • Political Risks • Professional liability • Bloodstock and Equine • Financial Institutions • Kidnap and Ransom. • Directors and Officers • Medical Malpractice Specialist in business insurance QBE Services Inc. Darren Goldman Claims Manager Bay Adelaide Centre Email: firstname.lastname@example.org 333 Bay Street, Suite 920 Cell: 416 294 0526 Toronto, Ontario Direct: 416 682 5901 M5H 2R2 Toronto reception: (416) 682 5930 Susan Di Grappa www.qbeeurope.com/canada Senior Claims Examiner Email: email@example.com Canada Place Cell: 416 568 3834 404-999 Canada Place Direct: 416 682 5903 Vancouver, British Columbia V6C 3E1 Michael Bourgeois Vancouver reception: (604) 844 2810 Claims Examiner Email: firstname.lastname@example.org Cell: 416 587 3192 Contacts Direct: 416 682 5902 David Edgar Jamie Thompson General Manager Senior Underwriter Professional Liability Email: email@example.com Email: firstname.lastname@example.org Cell: 905 699 0086 Cell: 416 917 3215 Direct: 416 682 5900 or 604 844 2810 Direct: 416 682 5905 Donna MacLean Julie Cal Office Manager Associate Underwriter Email: email@example.com Email: firstname.lastname@example.org Cell: 416 294 9430 Cell: 416 564 1238 Direct: 416 682 5910 Direct: 416 682 5907 Chris Gudgeon Business Development Manager Email: email@example.com Cell: 416 294 0054 Direct: 416 682 5904 William Stugis Business Development Manager Email: firstname.lastname@example.org Cell: 604 616 2227 Direct: 604 844 2810 ext. 3356 2292/CANADAFACT/SEP2010 QBE European Operations is a trading name of QBE Insurance (Europe) Limited and QBE Underwriting Limited. QBE Insurance (Europe) Limited and QBE Underwriting Limited are authorised and regulated by the Financial Services Authority. QBE Management Services (UK) Limited and QBE Underwriting Services (UK) Limited are both Appointed Representatives of QBE Insurance (Europe) Limited and QBE Underwriting Limited.