USANorth Damage Prevention Update by dfsdf224s


									     USANorth Damage Prevention Update
                              Know what’s below. Call 811 before you dig.
811 Update                               permit inspectors, or the staff      page, read through it and click
                                         that calls in the location request   on “I AGREE” to continue. Then
                                         tickets to USA North; we can         you will enter your 6-digit ticket
                                         help them better understand          number in the space provided. If
                                         USA North requirements and           you have a ticket number with
                                         policy. We also provide informa-     less than 6-digits, i.e. 777 you
                                         tion about One Call Law in your      might try entering 000777 to fill
                                         State.                               in the blank spaces. When you
    USA North is currently re-
                                             In order to request a Safety     receive your ticket number from
ceiving approximately 26% of
                                         Presentation please call 925-798-    USA North it should always have
our incoming call volume on our
                                         9504 ext 6. Please be flexible       6-digits, if you don’t, make sure
811 line. For the most part, we
                                         with us in determining the date      to confirm with the CSR the full
have had little problem with the
                                         and time of your presentation.       6-digit ticket number.
811 implementation.      We still
find some areas, where the calls         Copies of USA North Tickets          Northern Nevada Contractors
are not being directed to the ap-            USA North has several dif-       Recognition SAFE Event
propriate one call center. If you        ferent ways for you to get copies         In September we held our 3rd
have a problem using the 811             of your tickets. We can email a      Annual Contractor Recognition
number we suggest that you               copy of your ticket to you or you    Event in Nevada. The purpose
contact USA North and let us             can visit the USA North website      of the event is to recognize the
know who is your particular cell         and enter your ticket number to      contractor’s contribution in dam-
phone carrier, provide us with           get your copy.                       age prevention to underground
the date and approximate time of             In order to have a ticket        facilities by safeguarding em-
your call, and the approximate           emailed to you, you will need to     ployees, the public, and essen-
geographical location where the          add your email address to your       tial public services. The three
problem occurred. You may re-            contact information when the         categories being considered
port 811 issues by calling 925-          CSR asks you if you’d like to add    were 5 to 50 Tickets, 51 to 200
798-9504 ext 6.                          an email address. Then after you     Tickets, and 201 or more Tickets.
    USA North will continue to           receive your ticket number the       This event was held at the Car-
advertise 811 in addition to our         CSR will ask you if you would        son City Nugget Casino and was
current toll free number. Art-           like a copy of the ticket emailed    well attended.     The following
work for the national campaign           to you.                              members, AT&T, Kinder Morgan,
is available for download at                 Still some people don’t re-      Paiute Pipeline, Sierra Pacific                          ceive an email copy of their tick-   Power, Southwest Gas, Truckee
                                         et. If that’s the case there are a   Meadows Water Authority, and
SAFE Events
                                         few causes that we’ll consider.      Tuscarora Gas sponsored the
     SAFE is our acronym for
                                         The most likely reason you           event. The area of consideration
Safety Awareness For Excava-
                                         wouldn’t receive your ticket         was Carson City, Churchill,
tors. Please plan to attend one
                                         would be the firewall settings for   Douglas, Lyon, Storey, and Wa-
of our FREE Safety presenta-
                                         your company. Often the ticket       shoe Counties. A Plaque and a
tions this year. These events are
                                         copies are viewed as junk mail       Silver Shovel were presented to
held        throughout        Cen-
                                         or spam and blocked from com-        the top three contractors who
tral/Northern California and Ne-
                                         ing through. Another reason          had the most excavation tickets
vada. See our Events Calendar
                                         would be that the email address      with the least amount of damag-
on        the       web        site
                                         was input incorrectly or mi-         es to our sponsor’s under- to find a date
                                         sheard.                              ground facilities from June 1st,
and location near you.
                                             The other method for receiv-     2007 through May 31st, 2008.
     In addition to SAFE Events
                                         ing your ticket would be to click         The award recipients were
the USA North Public Relations
                                         on the link listed below.            for 5 to 50 Tickets was Mande-
Staff offers free Safety Presenta-
                                      ville Construction, for 51 to 200
tions for anyone in your compa-
                                         HOne-                                Tickets was Topaz Construction,
ny who is involved in Damage
                                         Call/Centers/USAN/MemberCont         and for 201 to more Tickets was
Prevention. So, if they are con-
                                         acts.aspx                            F & P Construction. Congratula-
tractors, locators, claims per-
                                             After clicking on the link you   tions to the three recipients for
sonnel,     construction    crews,
                                         will be taken to a disclaimer
2008 Newsletter                                                                                          Page 1
                                      USANorth Damage Prevention Update
     USANorth Damage Prevention Update
                              Know what’s below. Call 811 before you dig.
their excellent work and com-                How much does this service      Pershing County
mitment to Damage Prevention.            cost? Our service is a free, be-    Eastland Heights Water Associa-
    Your company could be one            cause it is funded by the Own-      tion
of those recipients in 2009 by           er/operators of subsurface in-      Humboldt County Rural Districts
making a commitment to Dam-              stallations to promote public       of Paradise Valley, Orovada and
age Prevention, Reviewing the            safety and avoid costly under-      McDermitt
Nevada Excavation Manual, and            ground utility damage.              Walker Lake Water GID
following the 5 Steps to a Safe                                              Old River Water Company
                                         USA North Honors 30 years of
Excavation.                                                                  Golconda Water GID,
                                         Faithful Service.
                                                                             Logan Creek Estates GID,
Industry Conference Information
                                                                             Gerlach GID,
                                                                             Shoshone Estates Water C
                                                                             SOC Hawthorne Division
                                                                                 For more information on be-
                                                                             coming a member of USA North
                                                                             or to request a membership
    Don’t miss out on next year’s                                            packet call Linda Whitley at 925-
Common Ground Alliance (CGA)                                                 798-9504 x 0 or email Linda at
Excavation Safety Conference.                                      
The three day event will be filled
                                                                             CONTACT US:
with guest speakers, conference
                                             Linda Whitley began her ca-        If you have suggestions for
sessions, CGA committee meet-
                                         reer with USA North as a Cus-       our newsletter contact us via
ings, Indoor and Outdoor Exhi-
                                         tomer Service Representative.       Email at:
bits and Demonstrations, culmi-
                                         Last month we helped her cele-
nating with the National Industry
                                         brate 30 years of service. During      Or by mail at:
Summits. The conference is
                                                                             USA North DP Update
scheduled for Feb 17 – 19th at           the past 30 years Linda has held
                                         several important positions with    4090 Nelson Avenue Suite A
the Caribe Royale Hotel in Or-
                                         USA North, and is currently our     Concord CA 94520-1232
lando, Florida. Hope to see you
                                         Administrative Assistant to the        Let us know what issues you
there. Please click on the link
                                         General Manager. She is the         would like to see in our future
below for further information.
                                         smiling face you will see when      newsletter.
                                         you visit the office. Thank you,    811 Campaign
Frequently Asked Questions               Linda!
     From the time I notify USA
North, how long do I have to wait        USA North Welcomes Our New-
to excavate? State law requires          est California Members!
that you must wait until the legal       Ferrellgas – Lake, Mendocino,
date and time that you provided          and Nevada Counties.
to USA North on your location            Los Angeles Dept of Water and
request ticket. A legal notice is a      Power
two working day up to a 14 ca-           Dick Brown’s Technical Service
lendar day notice. We recom-             Borax and Vintage
mend that as soon as your legal          California College of the Arts
notice has passed you check to           Sunesys, LLC
ensure that all utilities notified       University of California Hastings       The California PUC placed
have marked or staked their fa-          College of Law                      several 811 Posters in public
cilities, provided you with infor-       Extenet Systems Inc                 transportation bus shelters in
mation about the location of             Stallion Springs CSD                Alameda, Contra Costa, Sacra-
their facilities, or provided you                                            mento, El Dorado, Sacramento
                                         USA North Welcomes Our New-         and Santa Clara Counties. If you
with clearance. If a member has          est Nevada Members!
failed to respond by your legal                                              are traveling in one of these
                                         Esmeralda County Public Works       counties see if you can locate
notice date and time, call USA           Baker Water & Sewer GID
North back so that we can send                                               one of the 811 Shelters.
                                         Mt. Wheeler Power, Inc.
them a no response follow-up.
2008 Newsletter                                                                                         Page 1
                                      USANorth Damage Prevention Update
     USANorth Damage Prevention Update
                              Know what’s below. Call 811 before you dig.
USA North Administration:                                 2008 Federal and State Holiday Schedule

Center’s Office Number                                    Holidays               Date         State      Center
All Extensions -    -         -       - 925-798-9504
                                                          New Years Day          01/01/09     CA/NV      Closed
Administration Assistant                                  Martin Luther King’s   01/19/09     CA/NV      Open
Linda Whitley -      -        -       -      - ext 0      Lincoln’s              02/12/09     CA         Open
                                                          President’s Day        02/16/09     CA/NV      Closed
Operations Department                                     Cesar Chavez Day       03/31/09     CA         Open
Leah Keyes, Lynda Bloxsom & Voltaire Lerma - ext 1        Memorial Day           05/25/09     CA/NV      Closed
                                                          Independence Day       07/03/09     CA/NV      Closed
Operations / Public Relations Manager
                                                          Labor Day              09/07/09     CA/NV      Closed
Don Heyer     -      -       -     -         - ext 4
                                                          Columbus Day           10/12/09     CA         Open
General Manager                                           Nevada Day             10/30/09     NV         Open
Mike Heyer  -         -       -       -      - ext 5      Veteran’s Day          11/11/09     CA/NV      Open
                                                          Thanksgiving Day       11/26/09     CA/NV      Closed
Public Relations Support                                  Family Day             11/27/09     CA/NV      Closed
Jamie Moreno -       -        -       -      - ext 6      Christmas Day          12/25/09     CA/NV      Closed
Public Relations Assistant
Patrice Lynn Heyer   -        -       -      - ext 7
                                                             Federal holidays are printed in red and State holi-
IT Manager / Operations Supervisor                        days are printed in blue (the State that observes the
Chris Brassart -     -     -       -         - ext 8      holiday is listed under the State column). Both Califor-
                                                          nia and Nevada One-Call Laws, do not allow Federal or
Bookkeeper                                                State Holidays to be included as part of the legal notice
Tonie Ibarra      -   -       -       -      - ext 9      for the excavation notification. Holidays falling on a
                                                          Saturday will be observed on the Friday before and hol-
IRTHNet Tech Support
                                                          idays falling on a Sunday will be observed on the fol-
Vladimir Lerma ext 2319 & Joe West -        ext 2309
                                                          lowing Monday.
Mailing Address:                                             Excluding the eight (8) holidays underlined above the
   4090 Nelson Avenue Suite A                             Center’s hours are:
   Concord CA 94520-1232                                  Operations Hours; M-F            6:00 a.m. to 7:00 p.m.
Fax:          925-798-9506                                Office Hours; M-F                7:30 a.m. to 4:30 p.m.
Email:                           Important Web Links:
                                                          i Common Ground Alliance / One Call Systems Int’l
USA North’s Coverage Area;                        
                                                          i USA North – (Call Before You Dig Center)
Central & Northern California: Alameda, Alpine, Ama-
dor, Butte, Calaveras, Colusa, Contra Costa, Del Norte,
El Dorado, Fresno, Glenn, Humboldt, Kern, Kings,          i California Government Code
Lake, Lassen, Madera, Marin, Mariposa, Mendocino, 
Merced, Modoc, Mono, Monterey, Napa, Nevada, Plac-          bin/calawquery?codesection=gov&codebody=4216
er, Plumas, Sacramento, San Benito, San Francisco,          &hits=20
San Joaquin, San Luis Obispo, San Mateo, Santa Cla-       i California Code of Regulations (Cal/OSHA) -
ra, Santa Cruz, Shasta, Sierra, Siskiyou, Solano, So-
noma, Stanislaus, Sutter, Tehama, Trinity, Tulare, Tuo-
lumne, Yolo and Yuba.                                     i Nevada Revised Statues -
Nevada: Carson City, Churchill, Clark, Douglas, Elko,
                                                          i Nevada Administration Code -
Esmeralda, Eureka, Humboldt, Lander, Lincoln, Lyon,
Mineral, Nye, Pershing, Storey, Washoe, and White
Pine.                                                     Click on the link above that you are interested in
                                                          and it will direct to the appropriate site.

2008 Newsletter                                                                                                  1
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                                   USANorth Damage Prevention Update

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