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Customer Relationship Management and Contact Centre Association

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					                    Customer Relationship Management and
                    Contact Centre Association of Malaysia (CCAM)
                    CCAM Secretariat, Part Level 1 (Ground Floor), Block B, Kompleks Pejabat Damansara,
                    Jalan Dungun, Damansara Heights, 50490 Kuala Lumpur.
                    Telephone: 603-2092 4618                  Fax: 603-2092 4619
                    Email: ccam_secretariat@ccam.com.my      Website: http://www.ccam.com.my




       CORPORATE AWARD CATEGORY
BEST IN HOUSE CONTACT CENTRE (BELOW 100 SEATS)


GOLD
ASIA PACIFIC INFORMATION SERVICES SDN BHD


SILVER
AIG GENERAL INSURANCE (M) BERHAD


BRONZE
SUDONG SDN BHD




BEST IN HOUSE CONTACT CENTRE (ABOVE 100 SEATS)


GOLD
DIGI TELECOMMUNICATIONS SDN BHD


SILVER
MALAYAN BANKING BERHAD


BRONZE
VADS BUSINESS PROCESS SDN BHD (TM INTERNET)




BEST TELEMARKETING CONTACT CENTRE (OPEN)


GOLD
AIG GENERAL INSURANCE (M) BERHAD


SILVER
AMBANK (M) BERHAD


BRONZE
MYOB ASIA SDN BHD
                                                                                                          Page 1 of 7
                    Customer Relationship Management and
                    Contact Centre Association of Malaysia (CCAM)
                    CCAM Secretariat, Part Level 1 (Ground Floor), Block B, Kompleks Pejabat Damansara,
                    Jalan Dungun, Damansara Heights, 50490 Kuala Lumpur.
                    Telephone: 603-2092 4618                  Fax: 603-2092 4619
                    Email: ccam_secretariat@ccam.com.my      Website: http://www.ccam.com.my




       CORPORATE AWARD CATEGORY

BEST OUTSOURCED CONTACT CENTRE (BELOW 100 SEATS)


GOLD
SCICOM (MSC) BERHAD (GE MONEY)


SILVER
SRG ASIA PACIFIC SDN BHD (ASTRO ON DEMAND)


BRONZE
VADS BUSINESS PROCESS SND BHD (TABUNG HAJI)




BEST OUTSOURCED CONTACT CENTRE (ABOVE 100 SEATS)


GOLD
SRG ASIA PACIFIC SDN BHD (MAXIS)


SILVER
SCICOM (MSC) BERHAD (NOKIA CARELINE)


SILVER
VADS BUSINESS PROCESS SDN BHD (CELCOM)




                                                                                                          Page 2 of 7
                    Customer Relationship Management and
                    Contact Centre Association of Malaysia (CCAM)
                    CCAM Secretariat, Part Level 1 (Ground Floor), Block B, Kompleks Pejabat Damansara,
                    Jalan Dungun, Damansara Heights, 50490 Kuala Lumpur.
                    Telephone: 603-2092 4618                  Fax: 603-2092 4619
                    Email: ccam_secretariat@ccam.com.my      Website: http://www.ccam.com.my




         INDIVIDUAL AWARD CATEGORY
BEST CONTACT CENTRE MANAGER (BELOW 100 SEATS)

GOLD
DANIEL TOK TIEN YEOW
SCICOM (MSC) BERHAD

SILVER
KAMALIAH HJ ASPAN
AMBANK (M) BERHAD

BRONZE
MICHELLE WONG SOOK FUN
ASIA PACIFIC INFORMATION SERVICES SDN BHD



BEST CONTACT CENTRE MANAGER (ABOVE 100 SEATS)

GOLD
PAMESH KUMA SELVARAJ
SRG ASIA PACIFIC SDN BHD

SILVER
NAWESHAD BIN MOHD SHARIFF
SCICOM (MSC) BERHAD

BRONZE
MOHD DHIKRA BIN JABIR
VADS BUSINESS PROCESS SDN BHD



BEST CONTACT CENTRE SUPPORT PROFESSIONAL (BELOW 100 SEATS)

GOLD
LESLEY ANN CHUA
ASIA PACIFIC INFORMATION SERVICES SDN BHD

SILVER
GAN MEE LEE
AMBANK (M) BERHAD

BRONZE
DENISE QUEK WEI-WEY
MYOB ASIA SDN BHD

                                                                                                          Page 3 of 7
                    Customer Relationship Management and
                    Contact Centre Association of Malaysia (CCAM)
                    CCAM Secretariat, Part Level 1 (Ground Floor), Block B, Kompleks Pejabat Damansara,
                    Jalan Dungun, Damansara Heights, 50490 Kuala Lumpur.
                    Telephone: 603-2092 4618                  Fax: 603-2092 4619
                    Email: ccam_secretariat@ccam.com.my      Website: http://www.ccam.com.my




         INDIVIDUAL AWARD CATEGORY
BEST CONTACT CENTRE SUPPORT PROFESSIONAL (ABOVE 100 SEATS)

GOLD
ABOUBAKAR ABOUBAKAR IDRISS
SCICOM (MSC) BERHAD

SILVER
KUMAR A/L RAMACHANDRAN
DATACOM SOUTH EAST ASIA (M) SDN BHD

BRONZE
KHAIRIAH BINTI ADAM
VADS BUSINESS PROCESS SDN BHD



BEST CONTACT CENTRE PROFESSIONAL (BELOW 100 SEATS)

GOLD
EMMYZA EMRUS
MYOB ASIA SDN BHD

SILVER
KATHLEEN KAN KIT LYN
MYOB ASIA SDN BHD

BRONZE
JIMMY J. IBARRA
ASIA PACIFIC INFORMATION SERVICES SDN BHD



BEST CONTACT CENTRE PROFESSIONAL (ABOVE 100 SEATS)

GOLD
RAMANIDEVI KRISHNAN MOORTHY
MALAYAN BANKING BERHAD

SILVER
TAN LEE YIN
CITIBANK BERHAD

BRONZE
ROOPINDER KAUR DHILLON
SRG ASIA PACIFIC SDN BHD

                                                                                                          Page 4 of 7
                   Customer Relationship Management and
                   Contact Centre Association of Malaysia (CCAM)
                   CCAM Secretariat, Part Level 1 (Ground Floor), Block B, Kompleks Pejabat Damansara,
                   Jalan Dungun, Damansara Heights, 50490 Kuala Lumpur.
                   Telephone: 603-2092 4618                  Fax: 603-2092 4619
                   Email: ccam_secretariat@ccam.com.my      Website: http://www.ccam.com.my




         INDIVIDUAL AWARD CATEGORY
BEST CONTACT CENTRE TEAM LEADER (OPEN)

GOLD
ADI NASREEN
ASIA PACIFIC INFORMATION SERVICES SDN BHD

GOLD
ISKANDAR ZULKURNIN BIN AZMAN SHAH
KANNAL SOLUTIONS SDN BHD

BRONZE
SYED AHMED FAUZEE
DATACOM SOUTH EAST ASIA (M) SDN BHD

CONSOLATION
ELVIN VONG
SCICOM (MSC) BERHAD

MOHAMMAD SHUKUR BIN MOHAMMAD RADUAN
AIG GENERAL INSURANCE (M) BERHAD

TAN SIEW HUI
KANNAL SOLUTIONS SDN BHD



BEST CONTACT CENTRE TELEMARKETER (OPEN)

GOLD
SASITHARAN A/L ARLANDA
AIG GENERAL INSURANCE (M) BERHAD

SILVER
ALEXANDER LOPEZ A/L ANTONY LOPEZ
AMBANK (M) BERHAD

BRONZE
ROZIANA BINTI AB. KARNIM
VADS BUSINESS PROCESS SDN BHD




                                                                                                         Page 5 of 7
                   Customer Relationship Management and
                   Contact Centre Association of Malaysia (CCAM)
                   CCAM Secretariat, Part Level 1 (Ground Floor), Block B, Kompleks Pejabat Damansara,
                   Jalan Dungun, Damansara Heights, 50490 Kuala Lumpur.
                   Telephone: 603-2092 4618                  Fax: 603-2092 4619
                   Email: ccam_secretariat@ccam.com.my      Website: http://www.ccam.com.my




                    PRESTIGE AWARD
CAREER ACHIEVEMENT AWARD
DENNIS KOH



CORPORATE SOCIAL RESPONSIBILITY AWARD
DATACOM SOUTH EAST ASIA (M) SDN BHD



ASIA PACIFIC CONTACT CENTRE LEADERS LIFETIME ACHIEVEMENT
AWARD IN ICT
Y. BHG. TAN SRI DATUK AMAR LEO MOGGIE



ASIA PACIFIC JOURNALIST OF THE YEAR 2009
KARAMJIT SINGH – THE EDGE @ NETVALUE




                                                                                                         Page 6 of 7
                    Customer Relationship Management and
                    Contact Centre Association of Malaysia (CCAM)
                    CCAM Secretariat, Part Level 1 (Ground Floor), Block B, Kompleks Pejabat Damansara,
                    Jalan Dungun, Damansara Heights, 50490 Kuala Lumpur.
                    Telephone: 603-2092 4618                  Fax: 603-2092 4619
                    Email: ccam_secretariat@ccam.com.my      Website: http://www.ccam.com.my




 MYSTERY SHOPPER RESULTS AWARD
TELEMARKETING CONTACT CENTRE

GOLD
MYOB ASIA SDN BHD

SILVER
MALAYAN BANKING BERHAD

BRONZE
AMBANK (M) BERHAD



IN-HOUSE CONTACT CENTRE

GOLD
RS COMPONENTS SDN BHD

SILVER
DIGI TELECOMMUNICATIONS SDN BHD

BRONZE
AIG GENERAL INSURANCE (M) BERHAD



OUTSOURCED CONTACT CENTRE

GOLD
VADS BUSINESS PROCESS SDN BHD (TABUNG HAJI)

SILVER
SCICOM (MSC) BERHAD (NOKIA CARELINE)

BRONZE
DATACOM SOUTH EAST ASAI (M) SDN BHD




                                                                                                          Page 7 of 7

				
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