Skype Instructions Pt. 2 - PowerPoint Presentation

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Skype Instructions Pt. 2 - PowerPoint Presentation Powered By Docstoc
					Slide 9a:
                                                                                     Step 9a:
                                                                                     You should have now reached the
                                                                                     “Add a contact” window.

                                                                                     Now you need to type the following
                                                     THEN                            into the “Add a contact” text box:
                         ENTER <mspm_uaa1> HERE
                                                     CLICK                            mspm_uaa1
                                                     HERE
                                                                                     Now click on the “Find” button.




Slide 9b:
                                                                                     Step 9b:
                                                                                     Once Skype is finished searching,
                                                                                     make sure that the mspm_uaa1
                                                                                     contact is highlighted in blue.
                                                                                     Then click on the “Add contact”
                                                                                     button.



                       HIGHLIGHTED        THEN CLICK HERE
                       BLUE




                                           University of Alaska Anchorage, Project
      Last Modified On 10/25/2010                                                                                        1
                                           Management Department - Skype 5.0
Slide 10a:
                                                                           Step 10a:
                                                                           Type whatever you would like to say to us in the
                                                                           chat box (where is says “Enter a message to
                                                                           Introduce yourself.”) Give your name, what
                                                                           class your taking, etc. so the tech on the other
                                                                           end of the call knows why you are attempting
                                                                           to contact the UAA PM Department.
                                    THEN CLICK
                   TYPE YOUR        HERE
                   MESSAGE HERE                                            Then click on the button that says “Send”.



Slide 10b:

                                                                           Step 10b:
                                                                           When you see this screen you have
                                                                           successfully added mspm_uaa1 as
                                                                           a contact. Click on the button in the
                                                                           lower right corner that says “Close”.
                                                                           Step 10c:
                                                                           Now you will need to repeat the process
                                                                           for adding a new contact (shown in the
                                                                           last five screenshots) for the following
                                          CLICK HERE
                                                                           list of UAA PM Department computers:
                                                                           mspm_uaa2
                                                                           mspm_uaa3
                                                                           mspm_uaa4
                                                                           mspm_uaa5
                                         University of Alaska Anchorage, Project
      Last Modified On 10/25/2010                                                                                       2
                                         Management Department - Skype 5.0
Slide 11a:                          Skype Operating Instructions
                                                                            Step 11a:
                                                                            In order to make a call, start at the main
                                                                            Skype screen as seen here. Click on the
                                                                            contact name you would like to call from
                                                                            the list at the left – the name should be
                                                                            highlighted in blue. Then click on the green
             CHOOSE                   THEN CLICK HERE                       “Video call” button near the center of the
             FROM                                                           window.
             CONTACT
             LIST                                                           Make sure your webcam is connected to
                                                                            your computer or Skype will give you an
                                                                            error.
Slide 11b:                                                                  Step 11b:
                                                                            This is what the screen looks like when you
                                                                            are in a call on Skype. The video is the main
                                                                            part of the screen to the right and just below
                                                                            the video are controls to adjust your
                                                                            microphone volume, adjust the call volume,
                                                         FULL SCREEN        and Open and close the chat/text box.
                                                         CONTROL            The full-screen control appears in the upper
                                                                            center of the video window when you move
                                                                            your mouse over the video.
                                                                            OPEN & CLOSE THE CHAT/TEXT BOX
                                        MICROPHONE MUTE
                                                                         CALL VOLUME CONTROL

                                                                              CHATTING/TEXTING BOX
                                         University of Alaska Anchorage, Project
      Last Modified On 10/25/2010                                                                                  3
                                         Management Department - Skype 5.0
Slide 12a:        Skype Initial Setup & Troubleshooting Instructions
                                                                             Step 12a:
                                                                             You will need to test your webcam and speakers
                                                                             before you make your first Skype call. To do this,
                                    CLICK HERE                               first make sure your webcam and speakers are
                                                                             plugged into your computer and turned on.
                                                                             (If you are using a laptop, one or both of these
                                                                             items may be included as part of the laptop.)
                                                                             Also, make sure the volume is not muted on your
                                                                             computer. Next, you will need to open the main
                                                                             Skype window and click on “Tools” in the menu
                                                                             list near the top of the window.

Slide 12b:
                                                                             Step 12b:
                                                                             A drop-down menu will then appear as is shown to
                                                                             the left. Click on “Options” at the bottom of the
                                                                             drop-down menu.
                                             CLICK HERE




                                                 University of Alaska Anchorage, Project
      Last Modified On 10/25/2010                                                                                           4
                                                 Management Department - Skype 5.0
Slide 13a:
                                                                       Step 13a:
                                                                       Next, you will see the screenshot on the left. Click
                                                                       on the “Video Settings” option near the left of the
                                                                       new window.


                                    CLICK HERE




Slide 13b:
                                                                       Step 13b:
                                                                       You should now have a window that shows video
                                                                       from your camera. Wave your hand in front of the
                                                                       camera to see if it is actually working. If the video
                                                                       does not appear, make sure your camera is plugged
                                                                       into your computer. If the camera still does not
                                                                       work, unplug it and plug it back into your computer.
                                                                       If the camera is still not working, make sure it is
                                                                       securely plugged into your computer, shut down
                                                                       Skype and restart your computer. Then restart
                                                                       Skype and redo Steps 12a – 13b.

                                           University of Alaska Anchorage, Project
      Last Modified On 10/25/2010                                                                                      5
                                           Management Department - Skype 5.0
Slide 14a:

                                                                       Step 14a:
                                                                       Once your camera is functioning, click on the “Save”
                                                                       button near the lower right corner of the window.
                                                                       Then you can click on the “Webcam Settings” button
                                                                       near the center of the window to adjust your field
                                                                       of view.




                                                                       CLICK HERE ONCE YOUR
                                       THEN CLICK HERE
                                                                       WEBCAM IS WORKING


Slide 14b:
                                                                        Step 14b:
                                                                        The “Capture Properties” window will now appear
                                              USE THESE BUTTONS         on your screen. This window allows you to adjust
                                              TO ADJUST THE             the field of view of your webcam. From the
                                              DIRECTION OF VIEW         “Zoom/Face Tracking” button, you can zoom
                                                                        your camera in and out, or adjust the direction of
                                                                        view for your webcam. Note that some webcams
       MAKE SURE THIS           USE THESE TWO BUTTONS                   are not capable of making these adjustments. You
       BUTTON IS SELECTED       TO ZOOM IN & OUT                        will have to physically move these webcams to
                                                                        change their field of view. Once you have
                                                                        made the necessary adjustments to your webcam,
                                                                        please close the “Capture Properties” window.

                                            University of Alaska Anchorage, Project
      Last Modified On 10/25/2010                                                                                     6
                                            Management Department - Skype 5.0
Slide 15a:
                                                                           Step 15a:
                                                                           Once again from the “Skype Options” window,
                                                                           click on the “Audio Settings” option near the left
                       CLICK                                               side of the window.
                       HERE




Slide 15b:
                                                                             Step 15b:
                                                                             From this window you will be able to check
                                                                             the status of both your microphone (mic) and
                                                                             speakers. Note that most webcams also serve as
                                                                             microphones. If you have a separate mic,
                                                                             make sure it is plugged into your computer’s
                                                                             microphone jack – usually right next to your
                                                                             computers headphone jack. To check your mic on
                                                                             Skype, make noise and watch the “Microphone
                               MAKE NOISE –                                  (top) Volume” bar in the “Skype Options” window.
                               IF GREEN APPEARS                              If the volume bar shows a green bar surging from
                               HERE YOUR MIC                                 left to right, Skype is registering sound and your
                                                CLICK HERE
                               IS WORKING                                    mic is working. To test your speakers, click on the
                                                TO TEST
                                                SPEAKERS                     green play button to the right of the “Speakers”
                                                                             drop-down menu. If you hear sound from your
                                                                             computer after clicking the play button, your
                                                                             speakers are working correctly for Skype.
                                                University of Alaska Anchorage, Project
      Last Modified On 10/25/2010                                                                                           7
                                                Management Department - Skype 5.0
Step 15b: (continued)
If your mic is not working, try the following – one at a time:
1. Unplug your webcam or microphone, and plug it back in. Check your mic in the Skype “Audio Settings” again.
                (Make sure you make enough noise near your microphone.)
2. Change the microphone type in the “Microphone” drop-down box. (There may be only one option to select.)
                Check your microphone in the Skype “Audio Settings”.
3. Unplug your webcam or microphone, and plug it back in. Shut down Skype and restart your computer.
                Check your microphone in the Skype “Audio Settings”.
4. Call the UAA PM Department for assistance - see contact information below. Please only contact
                UAA IT Services if instructed to do so by the UAA PM Dept.

If your speakers are not working, try the following – one at a time:
1. Make sure the main volume on your computer is not muted and turned up.
               Check your speakers by clicking the green play button in the Skype “Audio Settings”.
2. Change the speaker type in the “Speaker” drop-down box. (There may be only one option to select.)
               Check your speakers in Skype again.
3. If your speakers are separate from your computer, make sure your speakers are set up correctly, i.e.
               (connected to a power supply, connected to your computer, connected to each other)
               and turned on with the volume turned up adequately. Check your speakers in Skype again.
4. If your speakers are separate, unplug them from your computer and plug them back in. Then shut down
               Skype and restart your computer. For integrated speakers, just shut down Skype and restart your
               computer. Then open Skype and retest your speakers in the “Audio Settings” window.
5. Call the UAA PM Department for assistance - see contact information below. Please only contact
               UAA IT Services if instructed to do so by the UAA PM Dept.

Contact Information:
UAA PM Dept.                                              UAA Information Technology (IT) Services
Phone: 907.786.1924                                       Phone: 907.786.4646
Fax: 907.786.1935                                         Toll Free: 877.633.3888
Email: pm@uaa.alaska.edu                                  Email: callcenter@uaa.alaska.edu
www.uaa.alaska.edu/pm                                     www.uaa.alaska.edu/informationtechnologyservices



                                                University of Alaska Anchorage, Project
   Last Modified On 10/25/2010                                                                                   8
                                                Management Department - Skype 5.0

				
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