Docstoc

quality_assurance

Document Sample
quality_assurance Powered By Docstoc
					               ASSOCIATION OF AFRICAN UNIVERSITIES (AAU)

                 Leadership Skills Development Workshop (LEDEV)

         MODULE: Leadership in Quality Assurance in Higher Education
                         Facilitator: Theo Bhengu

Objectives:

To enhance the leadership understandings of the roles and purposes of quality assurance
within higher education institutions and enable them to develop and use strategies for
institutionalising quality assurance in relation to the core functions of higher education,
namely teaching and learning, research and community engagement.

Pre-workshop Exercises

      What are your country’s arrangements for the accreditation or evaluation of
       higher education programmes/institutions?
      What is your expectation of quality in higher education/at your institution?
      Using your own institution as a case study, identify some of the existing
       arrangements for safeguarding quality in the area of teaching and learning, (e.g.
       external examiner systems, higher degrees committees, etc.) and describe their
       function. Do you think that these arrangements are working effectively? If your
       institution has a quality management office/unit, describe its role and
       effectiveness.
      What do you think are the main challenges in implementing a system for quality
       improvement at your institution and/or in the higher education system in your
       country?

Preparatory Reading

      Barrie, S et al: Early impact and outcomes of an institutionally aligned, student
       focused learning perspective on teaching quality assurance in Assessment and
       Evaluation in Higher Education, 30 (6), 2005.
      Council on Higher Education: HEQC Criteria for Programme Accreditation.
       Pretoria, 2004.
      Council on Higher Education: HEQC Framework for Programme Accreditation.
       Pretoria, 2004.

      Council on Higher Education: HEQC Criteria for Institutional Audits. Pretoria,
       2004.
      Council on Higher Education: HEQC Framework for Institutional Audits.
       Pretoria, 2004
      Filippakou, O: Quality Assurance and Quality Enhancement in Higher Education:
       Contested Territories? in Higher Education Quarterly, 62 (1/2), 2008.


                                            1
      Gordon, G: The Roles of Leadership and Ownership in Building an Effective
       Quality Culture in Quality in Higher Education, 8(1), 2002.
      Gvaramadze, I: From Quality Assurance to Quality Enhancement in the European
       Higher Education Area in European Journal of Education, 43 (4), 2008.
      Lim, D: Quality Assurance in Higher Education in Developing Countries in
       Assessment and Evaluation in Higher Education, 24 (4), 1999.
      Middaugh, M: Creating a Culture of Evidence: Academic Accountability at the
       Institutional Level in New Directions for Higher Education, 140, 2007.
      Newton, J: Barriers to Effective Quality Management and Leadership: Case Study
       of Two Academic Departments in Higher Education, 44. 2002.


Plenary lecture topics

      International Trends in Quality Assurance in Higher Education
      Quality Assurance in Developing Countries.
      Barriers to Effective Quality Management
      From Quality Assurance to Quality Enhancement
      Building an Effective Quality Culture
      Role of Leadership in Quality Assurance in Higher Education
      Institutional arrangements for quality management


Workshop Sessions

   Workshops will consist of presentations and discussions and practical exercises
   designed to consolidate the main learning through application to actual institutional
   contexts.

Topic for Session I:

   Approach/Presentation and discussion:
    International Trends in Quality Assurance in Higher Education
    Quality Assurance in Developing Countries
    Quality Assurance vs Quality Enhancement
    PowerPoint Presentation: ‘International Trends in QA in Higher Education’.
    PowerPoint Presentation: ‘Quality Assurance in Africa’.
    PowerPoint Presentation: ‘Quality Assurance and Quality Enhancement’.

Practical Group Exercise:

   Participants will divide into groups each group with representation from different
   countries. In each group, each member will outline the external quality assurance
   system of his/her country, how long it has been in existence. The other members will
   critique the system. A presentation will be made in plenary.

                                           2
   Expectations from participants: e.g.: Participants are presented with a scenario that
   demands the development of a change strategy within their institution and required to
   design a strategy and an action plan for bringing this about.

   Readings
    Lim, D: Quality Assurance in Higher Education in Developing Countries in
      Assessment and Evaluation in Higher Education, 24 (4), 1999.
    Filippakou, O: Quality Assurance and Quality Enhancement in Higher Education:
      Contested Territories? in Higher Education Quarterly, 62 (1/2), 2008.


Topic for Session II:

      Evidence in quality assurance.
      Institutional arrangements for institutional quality management.
      Institutional arrangements for managing programme quality.

   Approach/Presentation and discussion:
    PowerPoint Presentation: ‘The Use of Evidence in Quality Assurance in Higher
      Education’. This session will be underpinned by a presentation on the use and
      significance of evidence.
    Thereafter, participants will be divided into groups looking at examples of criteria
      for institutional audits and programme accreditation and indicate how they would
      gather evidence from their institutions to demonstrate compliance or meeting the
      criteria.
   Practical Group Exercise:

   Participants will be provided with an example of criteria for programme accreditation
   and institutional audits. They will be expected to provide evidence from their
   institutions of demonstrating meeting the criteria.

   Expectations from participants: e.g.: Participants are presented with a scenario that
   demands the development of a change strategy within their institution and required to
   design a strategy and an action plan for bringing this about.

   Readings
    Barrie, S et al: Early impact and outcomes of an institutionally aligned, student
      focused learning perspective on teaching quality assurance in Assessment and
      Evaluation in Higher Education, 30 (6), 2005.
    Council on Higher Education: HEQC Criteria for Programme Accreditation.
      Pretoria, 2004.
    Council on Higher Education: HEQC Framework for Programme Accreditation.
      Pretoria, 2004.
    Council on Higher Education: HEQC Criteria for Institutional Audits. Pretoria,
      2004.
                                           3
      Council on Higher Education: HEQC Framework for Institutional Audits.
       Pretoria, 2004

Topic for Session III:

      Role of Leadership in Quality Assurance in Higher Education.
      Obstacles to Effective Quality Management.
      Creating a Culture of Quality/Making Quality Everyone’s Business

Approach/Presentation and discussion
    PowerPoint Presentation: The Role of Leadership and Creating a Quality Culture
      at Institutional Level.
    A simulation exercise of an institutional site visit with pre-set questions about the
      role of leadership in quality assurance at institutional level.

   Expectations from participants: e.g.: Participants are presented with a scenario that
   demands the development of a change strategy within their institution and required to
   design a strategy and an action plan for bringing this about.


   Readings
    Gordon, G: The Roles of Leadership and Ownership in Building an Effective
      Quality Culture in Quality in Higher Education, 8(1), 2002.
    Newton, J: Barriers to Effective Quality Management and Leadership: Case Study
      of Two Academic Departments in Higher Education, 44. 2002.




                                            4