CV. El-Qasem

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					"Ahmed Ghassan" Methkal El-Qasem.


      Date of Birth    : 1961
      Place of Birth   : Damascus, Syria
      Marital Status   : Married, (with 5 childrens)
      Nationality      : Jordanian.
      E- mail          : ah.qasem@yahoo.com


Educational Background ___________                                        _______________

      Ph. D. Business Administration - 2008 / Amman Arab University for Higher Studies. Jordan.

      M. B. A. (Master of Business Administration) - 2003 / Amman Arab University for Higher Studies.
       Jordan.

      B.Sc. in Agriculture / Plant Protection -1983 / University of Jordan - Jordan.


Career History________________________________________

9/2008 – Present        Assistant Professor – Faculty of Administrative & Financial Sciences - Petra
                        University – Jordan.
2006 – 2008             Freelance – Organization Development, Training & Quality Consultant.
1988 – 2006             Manager in different companies in private sector.




Professional Experience & Skills__________________________

      Good knowledge and experience in business research and feasibility studies.
      A successful track in Designing, implementing , and managing Quality Systems.
      Good knowledge & experience in Designing, implementing , and managing organization change &
       development programs.
      Good knowledge and experience in team building and management.
      Designing, managing, and conducting training courses and programs in Management, Marketing,
       and Quality for middle and top management.
      Good computer command, software and hardware.



Key Achievements_____________________________________
      Conducting and evaluating different Feasibility Studies; Rehabilitation Center (14 million JD),
       Center & School for Disabilities & Special Needs (2.5 million JD), General Hospital (40 million JD),
       University (18 million JD), Hotel Management Company (2 million JD), Chain Pharmacy (7 million
       JD).



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      Preparing and implementing a comprehensive Quality Management System for many Hospitals
       and companies in and out of Jordan.
      Preparing a Medical Waste Management System for hospitals in and out of Jordan.
      Designing & implementing an 8-month OD Program (Change & Development Program) for Art
       Production Company in Jordan.
      Planning and executing a training program in "Hospital Management" for Departments Managers
       of the University of Science and Technology Hospital in Yemen, carried out in Jordan.
      Planning and executing different training programs and workshops in management skills covering
       several topics such as: management, quality, marketing, Problem solving and Decision Making,
       Interpersonal and Communication Skills, HRM, Recruitment and selection of employees, Change
       and Development, Training Trainers, performance evaluation, Managerial skills, Job Interview.
      Designing and managing (and contributing as a trainer and facilitator) 2 training Programs in
       "Management and Leadership" for the "National Institute for Specialized Nursing". Nursing
       departments managers in public & private hospitals in Jordan.
      Assessing Al Dar Hospital. A modern, 200-bed hospital in Al Madeena Al Monawara, Saudi Arabia.
       2007. (30 million US $),



Published / Accepted Papers / Ongoing Research
       -   Research title: "Organizational Smartness of the Commercial banks Working in Jordan".
           Accepted. Derasat Journal. University of Jordan. Jordan.
       -   Research title: "The Impact of Organizational Smartness on Corporate Performance". Ongoing
           research.



Local & Regional Conferences_____________________________

2008   The First Arab Conference on        "Administrative Development & Reform for Maximizing the
       organizational Performance And Corruption confrontation" Submitting paper: "Smart Organization
       & Improving Performance". The Arab Administrative Development Organization - the League of
       Arab States. Held in Jordan.
2002   The Eleventh Conference for Training Managers; "The Training….Luxury or Investment". The Arab
       Academy for Banking and Financial Sciences. Jordan.
2002   International Workshop on Transformation Management across Cultures: "Towards A             Greater
       Reach". Team International & Buckingham University. Jordan.
2002   New Trends in Public and Private Hospital Management in the Arab World Conference. The Arab
       Countries League. Arab Administrative Development Organization. Cairo. Egypt.
2000   The Twelfth International Conference on Training and Management Development: "Towards Arab
       Learning Organizations". Team International (Engineering and Management Consultants). Cairo
       Egypt.


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1999   A Workshop: "Medical Wastes Management". Ministry of Health & Jordan Environment Society.
1996   A Workshop: "Medical Wastes in Jordan". German Freidrsch Nauman Est. & Jordan Environment
       Society.



Training_____________________________________________

A- Local & Regional Courses:

2002   Strategic Planning. SGS Yarsley U.K & Gulf Innovation for Training & Consulting Co. Jordan.
2002   Leadership in the Twenty First Century. SGS Yarsley U.K. (International Certification Services) &
       Gulf Innovation for Training & Consulting Co. Jordan.
2002   Neurological Linguistic Programming (NLP) and Business. Management Solutions for Training &
       Consultations Co. Jordan.
2001   Trainers Training. Jordan. 11/2001-1/2002.
2000   The Management Week in Jordan / Strategic Planning, Re-Engineering, Electronic Trade and
       Marketing & Sales Management. Arabian Scientific Information Co.
1998   The Management & Leadership in Healthcare /The Latest Skills & Technology. Center for Research
       and Development in Medical Education. Faculty of Medicine/Suez Canal University/Egypt.



B- Specialized Courses in Quality Systems Management:


2002   ISO 9000:2000 Series , Auditor / Lead Auditor , SGS Yarsley U.K. Jordan.
2002   Total Quality Management. SGS Yarsley U.K. Jordan.
2001   ISO 9000 International Quality Management System Audit. AC Jeddo Mid. East Group. Jordan.
1999   Total Quality Management. Oralle International for Training & Consultations Center/ Jordan.
1998   Total Quality Management & the ISO 9000 Specification. Center for Consultation, Technical
       Services & Studies. University of Jordan.12/1997-2/1998.
1997   Internal Quality Systems Auditing. Center for Consultation, Technical Services & Studies.
       University of Jordan in Cooperation with SGS Yarsley U.K. Jordan.
1996   Quality Control at Foodstuff Plants. Center for Consultation, Technical Services & Studies.
       University of Jordan.
1996   Total Quality Management. Center for Consultation, Technical Services & Studies. University of
       Jordan.


C- Computer Courses:

2000   Computer & Office Application Programs & Internet. Modern Languages Center. Jordan.
1999   Win-95,97, Excel-97, Power Point-97. Al-Nada Est. for Electronics & Computer. Jordan.
1998   Internet, Browsing, Search, E-mail. Jordan Internet Network (Joinnet). Jordan.



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Languages___________________________________________
Arabic - Mother tongue language.
English - good command, written and spoken.



Interests____________________________________________
Reading.
Swimming, Football, volleyball.




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