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J.D. Power and Associates 2010 U.S. National Homeowners Insurance

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  • pg 1
									                       J.D. Power and Associates
            2010 U.S. National Homeowners Insurance StudySM
                                     Customer Satisfaction Index Ranking                                             JDPower.com
                                                     (Based on a 1,000-point scale)                               Power Circle RatingsTM
                                           600                 700                   800               900           for consumers:

                            Am ica Mutual                                                        849
                Auto-Ow ners Insurance                                                     811
                           Erie Insurance                                                801
                    Cincinnati Insurance                                                 799
                                       Alfa                                          787
Autom obile Club of Southern California                                              784
                         Am erican Fam ily                                          779
                                   Shelter                                          779
 Am erican National Property & Casualty                                            776
                               State Farm                                          773
                                 COUNTRY                                        769
                 Autom obile Club Group                                         766
                                    Chubb                                       765
California State Autom obile Association                                       758
                               Nationw ide                                    756
                                   Allstate                                 752
                                  Mercury                                  750
                                    Safeco                                 750
                        Industry Average                                   750
                             The Hartford                                  748
                           Liberty Mutual                                  748
                              Encom pass                                   747
                                   MetLife                                744
                             The Hanover                                 735
                                  Farm ers                              732
                                 Travelers                              731
                          Firem an's Fund                         700


                                     *USAA                                                             885


         *USAA is an insurance provider open only to U.S. military personnel and
         their families and therefore is not included in the rankings.
         Included in the study but not award-eligible due to market share criteria
         and/or localized availability are: North Carolina Farm Bureau and Tennessee
         Farm Bureau.
        Source: J.D. Power and Associates 2010 U.S. National Homeowners
        Insurance StudySM

         Charts and graphs extracted from this press release must be accompanied by a statement identifying J.D. Power and
         Associates as the publisher and the J.D. Power and Associates 2010 U.S. National Homeowners Insurance StudySM as the
         source. Rankings are based on numerical scores, and not necessarily on statistical significance. JDPower.com Power Circle
         Ratings™ are derived from consumer ratings in J.D. Power studies. For more information on Power Circle Ratings, visit
         jdpower.com/faqs. No advertising or other promotional use can be made of the information in this release or J.D. Power and
         Associates survey results without the express prior written consent of J.D. Power and Associates.

								
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