Great Job As Mystery Shopper (DOC download)

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					Title:
Great Job As Mystery Shopper

Word Count:
562

Summary:
What does it mean to be a mystery shopper? It is quite simple - a person
is paid to visit local stores and evaluate the kind of service they get.
They enter the store and acts like an ordinary customer, just to keep the
identity of mystery shopper a secret. A mystery shopper evaluates
different aspects of the service while they are in the store.

Mystery shoppers provide businesses with more information through the use
of questionnaires and detailed narratives. These questi...


Keywords:
mystery shopper,mystery shopper job,become a mystery shopper,mystery
shopper company


Article Body:
What does it mean to be a mystery shopper? It is quite simple - a person
is paid to visit local stores and evaluate the kind of service they get.
They enter the store and acts like an ordinary customer, just to keep the
identity of mystery shopper a secret. A mystery shopper evaluates
different aspects of the service while they are in the store.

Mystery shoppers provide businesses with more information through the use
of questionnaires and detailed narratives. These questionnaires provide
businesses with an unbiased opinion of how they are perceived by the
customer.

Mystery shoppers relieve the owner of this added responsibility. Business
owners who are presently using these kind of services are now getting a
more realistic picture of how their customers perceive their company.

The mystery shopper company work with their clients to establish
mechanisms to measure and improve the levels of service. The information
from a mystery shopper is reported to the management of the clients and
they use it to evaluate and improve their customer service. Ultimately
the purpose of mystery shoppers is to help businesses increase sales.

If you work as a mystery shopper you will be paid to shop. That is right,
a mystery shopper is paid to evaluate different types of customer
experiences.

You can be paid to:

-   Fill up your car with gas
-   Have dinner on a local restaurant
-   Shop in your local hardware store
-   Request information about a computer
- Sometimes you will be paid for working from home. Some tasks can and
should be performed by a phone call.

The list can be very long because the number of businesses using this
method to collect information is very long. And it is increasing for
every day.

The best thing about being a mystery shopper is that you are paid for
everything you purchase. If you have lunch or dinner – your expenses are
paid for. If you watch a movie you will be paid for the ticket and the
job you do. This is really an opportunity for many.

Why do big companies use mystery shoppers?
How many times have you left a store dissatisfied with the service you
got? How many times will you go back to that store again? It is not
surprising to find that many organizations are very interested in making
a good impression, the impression they make on you, the customer, is
vital for their company.

So feedback from mystery shoppers are often a key factor for those
companies in their efforts to improve the standards for customer service.
Persons that think they have something to add to the ongoing improvement
of customer service are suitable for a job as a mystery shopper. If you
like to shop and get paid for it, you can have the perfect job.

So what is the catch?

There is no catch! It is free to become a mystery shopper. You will be
trained to collect the information the companies want and need. If you
have the time you have nothing to loose but a lot to win.

Finally, there is an organisation, MSPA, which is the largest
professional trade association dedicated to improving service quality
using anonymous resources. MSPA have over 150 member companies worldwide
and they have a diverse membership including marketing research and
merchandising companies, private investigation firms, training
organizations and companies that specialize in providing mystery shopping
services.

				
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posted:1/25/2011
language:English
pages:2
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