Dubai Internet City Platinum Upcoming China Information
Sponsor for MECOM 2007 Technology Exposition Offers
Dubai Internet City showcased its wide range of offerings at the
Window of Opportunity to DIC
Middle East Telecoms and Business Communications Exhibition Business Partners
and Conference (MECOM 2007), held at Abu Dhabi National
Exhibition Centre from the 22nd to 25th of April, 2007. DIC was a The 11th edition of the China Information Technology Exposition
platinum sponsor of the event. running from 13th to 15th September, 2007, offers a unique venue
to meet with thousands of dedicated visitors and hundreds of
According to the Arab Advisors Group, UAE leads the Arab exhibiting contacts from the world of Information Technology in an
world in international connectivity, with the region’s highest Public area of 25,000 square metres.
Switched Telephone Network (PSTN) penetration at 27 percent.
The UAE is also one of the Arab world’s highest adopters of The event will be held at the Tianjin International Exhibition Centre.
telecommunication services. ICT domains covered in the exhibition include Telecommunications
and Networks, Integrated Circuits and Electronic Components and
MECOM featured nearly 100 exhibitors showcasing the latest in Devices, Digital Display and Audio Visual Products, Hardware and
telecom equipment and services. Among the participants were Software and its Application and Information Security.
TRA, Etisalat, du, Thuraya, Motorola, Ericsson, ZTE, Cisco, HP,
British Telecom, Alcatel, Lucent, Nokia, Siemens Networks, ICT The previous event attracted a total of 20,000 visitors and 134
Fund and many others. exhibitors from countries such as China, Taiwan, the US, Germany,
Japan, Korea and India. All the major names from ICT world were
present including Alcatel-Lucent, Bosch, HP, IBM, Intel, Microsoft,
Motorola, Oracle, Siemens, Sony, Sun Microsystems, etc.
Did You Know...
GCC countries alone are projected to spend
around AED 18.12 billion (nearly US$ 5 billion) on
IT this year. Out of this, Saudi Arabia is expected
to have a 46.8% share and the UAE 30.4%
Dubai Internet City Business
Dubai Internet City and Intel Partner Appraised at CMMI
Boost Understanding of Level 3
Multi-Core Technology Dubai Internet City (DIC) Business Partner, CMA CGM Resources
FZ-LLC, Global Development Centre, was appraised at CMMI
Dubai Internet City recently supported an information seminar Level 3 on April 22, 2007 by KPMG, the global network of
organised by Intel Corp on multi-core technologies. The seminar professional firms providing Audit, Tax, and Advisory services.
was aimed at helping software developers hone their programming
skills and take full advantage of multi-core platforms. It provided The Global Development Centre is composed of 160 employees
opportunities to enhance the expertise and investment exposure in in charge of designing, developing, deploying, maintaining and
the Information, Communications and Technology (ICT) field. supporting many of the CMA CGM Groups applications with the
objectives to continuously improve quality, speed of software delivery,
During the seminar, Intel experts provided information on developing services and to ensure faster adaptation to customer needs.
multi-threaded applications, using the latest multi-core processors.
The event also provided an insight into the local software developers’ By obtaining this assessment, CMA CGM Resources FZ-LLC is
community and focused on the effects and benefits which multi-core now one of the highest ranked CMMI appraised companies within
architecture would have on developing applications. the GCC.
Dubai Internet City Supports throughout the Middle East and Europe.
Samsung Brain Challenge 2007 The deal guarantees NewSat more than $1,000,000 in revenue
over five years plus considerable scope for upside contingent on
Dubaiquiz.com recently organized the ‘Samsung Brain Challenge successful selling of services in the region.
2007’ in association with Dubai Internet City.
The event, which was organized by the pioneers of quiz contest, Linowave brings development and technical skills, local customer
Dubaiquiz.com, is considered to be the UAE’s first annual industry- support and maintenance to the partnership while NewSat ’s satellite
specific quiz challenge. It was held on June 23rd, 2007 at the expertise and technical infrastructure complements the agreement.
Dubai Crowne Plaza Hotel. Both parties have agreed to synergistically and aggressively market
the new services in the target markets focussing particularly on the
Targeted primarily at the UAE’s information technology community, Middle East,North Africa and Western Asia.
the event, which is in its fifth successful year, was open to all IT and
Non-IT companies and was hosted by quizmaster Siddhartha Basu. The deal was signed in Melbourne by Louay Sakka, Vice President
of Engineering at Linowave and Mike Kenneally, Vice President of
The content for the quiz covered topics like sports, entertainment, Sales at NewSat Limited. This builds on the previously announced
lifestyle, as well as travel and information technology. partnership between Linowave and NewSat to develop 4thGeneration
telecommunications solutions together, especially in the satellite
services segment. Linowave is headquartered in Dubai and has
offices in Toronto,London,Doha,Jeddah and Kuwait, which extends
the sales reach of NewSat satellite services in these regions.
Korean Delegation Visits
Dubai Internet City and Dubai
An 11-member Korean delegation headed by Kim, Moon-Hee
Commissioner of Busan – Jinhae Free Economic Zone Authority
visited Dubai Internet City and Dubai Knowledge Village (DKV) on
Tuesday, May 08, 2007. They were provided with an overview of
TECOM Investments and its parent company Dubai Holding during
a presentation in the DIC 4 boardroom.
Did You Know... The delegation also visited Dubai Knowledge Village and met with
Dr. Ayoub Kazim. Later they were taken on a guided tour to the
DIC currently accommodates around 14,000 campuses of the University of Wollongong and Mahatma Gandhi
University. The visit organized by the Korea Trade Centre in Dubai
professionals, working in different ICT sectors, was part of a mission to understand TECOM’s contribution to
including software development, business Dubai’s economic success.
services, internet service providers, e-commerce,
consultancy, as well as sales and marketing.
NEWSAT and LINOWAVE Sign
NewSat Limited (ASX:NWT) recently announced the signing of a
partnership agreement in Melbourne with Linowave Solutions of
Dubai. The agreement calls for a mutual collaboration between
the parties to market satellite based telecommunications services
TECOM Investments & Dubai receive their bonuses and certificates to the roaring applause of
the audience. The Stars Event is a quarterly initiative by TECOM
Municipality Conduct Food Investments to recognise hard work, strengthen social bonds
Safety Awareness Session among colleagues and review, highlight and bring forth many
TECOM Investments in coordination with Dubai Municipality
recently organized a food safety awareness session. The session Hosted by Human Capital, the Stars Second Quarter 2007
targeted all TECOM food outlets in DIC, DMC and DKV. programme included presentations by various departments. Topics
Malek A. Malek, Director of Partner Relations in DIC, gave varied from the insights of strategy and excellence, colleague
the opening speech and introduced the main speaker, Mr. innovation, knowledge management to ‘An Inconvenient Truth’.
AbdulRahman Mohammed Al Marzouqi, Food Health Officer from The trailer of the worldwide film ‘An Inconvenient Truth’ was shown
Dubai Municipality’s Food and Hygiene division. as part of the awareness campaign on sustainability carried out
by TECOM Investments both internally and externally. The film
The session was organized with a view to educating food outlets highlights the sad story of our unpreserved environment and how
about Dubai Municipality’s Food Control system and about the our planet is being destroyed by humanity.
regulations in place to maintain the safety and hygiene of food
operations in Dubai. Entertainment, internal creative clips, prizes, and finally the Awards
Ceremony crowned this effervescent gathering. Abullatif Almulla,
The session concluded with a Q & A opportunity where queries TECOM Investments CEO, handed out the Stars Awards.
of the participants were clarified. Brochures relating to food safety A buffet and snacks were served while colleagues mingled and
were also distributed. congratulated their pre-nominated Stars of the Department.
eHosting DataFort Launches
OSS Project Phase 1
eHosting DataFort achieved a significant operational milestone
recently with the completion of the ‘OSS Project Phase 1’
(Operational Support Systems). The solution has been delivered
by BMC Software, a leading global provider of enterprise
management solutions that empowers companies to manage their
IT infrastructure from a business perspective.
The first phase of the implementation encompasses ‘Remedy’ - a
leading service desk application and ‘BMC Performance Manager’.
The Remedy Service Desk application allows the eHosting
DataFort operations team to record and track all open issues
relating to the IT infrastructure being managed for customers.
Currently, eHosting DataFort is using a service desk call system
called HP Openview that will be phased out over the next couple
of days and completely replaced by the Remedy Service Desk
application. The BMC Performance Manager pro-actively monitors
servers of the managed services’ customers located in eHosting
DataFort Data Centres in DIC Building 5.
“New Stars Shine” at TECOM
Investments Stars Event
June 5th witnessed TECOM Investments’ Second Quarter Stars
Event. The event took place at the Knowledge Village Auditorium
where all the new stars were called upon to shine on stage and
Government of Kerala SmartCity Malta to Draw
Signs Final Agreements for from Experience of Dubai’s
‘SmartCity Kochi’ Successful Knowledge-Based
The Government of Kerala and SmartCity (a joint venture between
TECOM Investments and Sama Dubai) have signed the final
agreements to establish SmartCity Kochi at a ceremony held in
SmartCity Malta, a new knowledge-based industry cluster that
Trivandrum on Sunday, May 13, 2007.
is being developed by SmartCity in Malta, will draw from the
experience and expertise of Dubai’s successful knowledge-based
SmartCity Kochi will be one of India’s largest business parks.
industry clusters like Dubai Internet City and Dubai Media City
Covering one million square metres of land, the project will
according to Fareed Abdulrahman, Executive Director of SmartCity
create an infrastructure and environment for knowledge-industry
companies – primarily IT and media related firms – to grow and
flourish, based on the successful models of Dubai Internet City and
Speaking at a workshop on the topic ‘Malta – Your ideal business
Dubai Media City.
partner in the Mediterranean’, organized by the Consulate General
of Malta and the Malta Trade Centre, Dubai, in collaboration with
SmartCity Kochi will be the first Indian city that will form part of the
the Dubai Chamber of Commerce and Industry, Abdulrahman said:
global SmartCity network. It is expected that global and national
“We will be bringing to SmartCity Malta several concepts that have
players, a number of which have already demonstrated significant
been successful in Dubai Internet City and Dubai Media City.”
interest in the project, will focus their India operations and business
through SmartCity Kochi.
In April this year, SmartCity, a joint venture between TECOM
Investments and Sama Dubai, both Dubai Holding companies,
First-ever Dubai Knowledge signed an agreement with the government of Malta to develop
SmartCity Malta. This knowledge-based industry cluster will
Village ‘Open Day’ Attracts create a new hub of ICT and media excellence in the heart of the
3,000 Professionals Mediterranean region.
The First Annual Training and HR Open Day organised by Dubai SmartCity’s objective is to build a global network of industry
Knowledge Village attracted nearly 3,000 professionals. clusters based on the models of DIC and DMC. SmartCity Kochi,
in the south Indian state of Kerala, joined SmartCity Malta as
The three-day event held at the Dubai Knowledge Village the second project in SmartCity’s global network, following an
Conference Centre was aimed at local and regional organisations agreement signed last month.
keen on sharpening their competitive edge. A total of 21 seminars
and workshops were organised from diverse sectors to reflect the
current industry trends.
TECOM Investments Aces
The event proved beneficial to participants, mostly CEOs, HR Dubai Holding Excellence
directors, IT managers, sales managers, proprietors, engineers
and customer care managers, to exchange ideas and knowledge
of the industry.
TECOM Investments put up a sterling performance in the Dubai
Holding Excellence Award in the very first year of this notable
initiative by winning five awards in various categories.
The Awards won are: the Best Entity Silver Award, the Best
Employee Satisfaction Award, the Best Customer Satisfaction Award,
Best HSE Award and one Best Employee Award won by Hussain Ali,
Excellence Programme Manager from the Quality Department.
TECOM was matched against other Dubai Holding entities with
equally superior organizational structure, standards and corporate
practices. The awards reflect the high standards of TECOM
activities, both internal and external.
eHosting DataFort Signs Big Yellow Commences Work
Management Agreement with on World’s Largest Self-storage
Wataniya International Facility in IMPZ
eHosting DataFort has signed an IT infrastructure management Big Yellow Self Storage Company, one of Europe’s leading
agreement with Wataniya International, the global investment and self-storage operators, recently broke ground for the excavation
management arm for Wataniya Telecom. earthworks on what will become the world’s largest purpose-built
self storage facility spread out over 360,000 square feet.
eHosting DataFort has partnered with STS Group to provide
Wataniya International server management, secure data centre The facility, which will be operated by Big Yellow FZ LLC, a
infrastructure, network connectivity, regular backups and franchise of UK-based Big Yellow Group PLC, will comprise five
managed security services in addition to 24/7 monitoring and buildings, offering a total leasable storage space of 280,000
managing firewalls, anti-virus, host IDS and network intrusion square feet.
The impressive self-storage facility, located in the International
eHosting DataFort has state of the art Data Centres and a 24/7 Media Production Zone (IMPZ) in Dubai, will not only cater to the
Managed Network Operation Centre to ensure that Wataniya needs of the companies within the IMPZ, but also to the residential
International’s business is up and running around the clock. In community within the zone and the neighbouring developments.
addition, most of the staff is ITIL certified which is extremely
beneficial, considering the nature of Wataniya’s business.
Futech to Set Up Headquarters
at Dubai Outsource Zone
Futech, the integrated IT focused business engineering
outsourcing service provider, has signed an agreement with Dubai
Outsource Zone (DOZ) to set up its regional headquarters there to
support its worldwide operations.
Futech’s new headquarters will provide consultancy and advisory
services in business and IT outsourcing strategy, offering a no-frills
approach to modernising enterprise and banking solutions.
Global Film Industry Gets a
With offices already set up in Europe and the UK, as well as in Glimpse of Dubai Studio City
India, Futech is sure to make a global impact with its dynamic and at Cannes
innovative business concept targeted at financial service industries.
Dubai Studio City showcased its state-of-the-art infrastructure
and facilities at the 60th Cannes Film Festival held from 16th to
27th May, 2007, in the French Riviera. The film village Emirates
Pavilion promoted Dubai as an ideal production base for
The festival is an important showcase for the global film industry. It
is attended by leading movie stars, directors and producers, and
is a popular event for the motion picture industry, which converges
for two weeks of deal-making, screenings, seminars, red carpet
premieres and networking.
At the Cannes Film Festival, Dubai Studio City sought to raise
awareness of UAE’s attractive locations as well as its own facilities,
which are ideally suited to stimulating a filmmaker’s creativity.
TECOM Investments and El TECOM Investments Named
Salvador Explore Avenues for Best Company at Alternative
Cooperation Energy Awards 2007
A high profile government delegation from El Salvador recently TECOM Investments recently won the Best Company Award in
held talks with TECOM Investments, a member of Dubai Holding, the Alternative Energy Award ceremony organised by Future Fuels
to discuss the potential for collaboration and investment with the magazine, a specialised publication on the global energy market
Central American nation. and trends.
The Vice President of El Salvador, Ana Vilma Escobar headed The Alternative Energy Award is designed to recognise companies
a nine-member delegation including trade and tourism and individuals who have made a significant contribution with
representatives, as well as Victor Lagos Pizzati, the ambassador of their expertise in alternative energy and endeavoured to widen
El Salvador who is stationed in Qatar. During the discussions, the awareness of environmental issues.
two sides covered various areas including TECOM and its projects,
education in the UAE and progress in the region. TECOM Investments is one of the largest green building
developers in the world, with an existing two million square feet
Abdullatif Almulla, CEO of TECOM Investments, received the of built up area and approximately six million square feet currently
delegation at Dubai Internet City. A presentation offered the under development. It is actively supporting the Emirates Green
delegation an overview of the TECOM Investments structure and Building Council as a Founder Member and assisting in developing
its role in developing a knowledge-based economy in Dubai and a green building rating system for the UAE through its membership
the UAE. on the Technical & Awards Committee of the Council.
TECOM Investments Steps up
its Involvement in the Emirates
Green Building Council
Sougata Nandi, Sustainable Development Manager of the
Sustainable Energy and Environment Division of TECOM
Investments was recently selected to chair the Energy &
Atmosphere Technical Sub-Committee of the Emirates Green
Building Council (EGBC).
The Energy & Atmosphere Sub-Committee will work towards
developing the Energy Efficiency Credit requirements for the
LEED® UAE Rating system being developed by the EGBC.
Sougata is one of the few LEED® Accredited Professionals in the
Middle East and has in the past contributed to several magazines,
conferences and workshops.
Secure Your IT Network
Securing your IT network against virus and trojan risks, spam mail 4. Remember that WEP is better than nothing. If you
and hacking is part and parcel of setting up a secure modern-day find that some of your wireless devices only support
business. Recent trends in software distribution (such as Java WEP encryption (this is often the case with non-PC
and ActiveX technologies) have made certain attacks easier to devices like media players, PDAs, and DVRs), avoid the
carry out. These issues have directly or indirectly compromised IT temptation to skip encryption entirely because in spite of
networks and resulted in high traffic and bandwidth usage. its flaws, using WEP is still far superior to having no
encryption at all.
Given below are a few tips that can help secure your network to
a certain extent but even these do not guarantee total protection 5. Use MAC filtering for access control. Unlike IP
against malicious attacks by hackers. However, experts strongly addresses, MAC addresses are unique to specific net
advice the implementation of the following: work adapters, so by turning on MAC filtering you can
limit network access to only your systems (or those you
1. Secure your wireless router or access point know about).
administration interface by changing the default
password. As this password is not required often, write it 6. Reduce your WLAN transmitter power. You won’t
down and keep it in a safe place for reference. find this feature on all wireless routers and access
points, but some allow you to lower the power of
2. Don’t broadcast your SSID (Service Set IDentifier). your WLAN transmitter and thus reduce the range
Turning off SSID broadcast for your network makes it of the signal.
invisible to your neighbours and passers-by (though it will
still be detectible by WLAN “sniffers”). 7. Disable remote administration. Most WLAN routers have
the ability to be remotely administered via the
3. Enable WPA (Wi-Fi Protected Access) encryption Internet. Ideally, you should use this feature only if it lets
instead of WEP (Wired Equivalency Privacy) you define a specific IP address or limited range of
WPA provides much better protection and is also easier addresses that will be able to access the router.
to use, since your password characters aren’t limited
to 0-9 and A-F as they are with WEP.
1. Advance Payment
Business Partners can utilize this service, by filling the
attached Advance Payment Form and submitting this
with a minimum deposit of AED 5,000/- as advance
payment towards the services generally requested from
GSO. Thereafter, as and when a service is requested,
the application fees will be automatically deducted from
2. Electronic Submission
This feature enables Business Partners to submit the
application via e-mail. Scanned copies of the completed
applications together with the required documents can
be sent to firstname.lastname@example.org. A confirmation e-mail
will be sent to the Business Partner once GSO starts
processing the application.
Note: It is imperative for the Business Partners to handover
the original application and related documents to the D2D
representative at the time of service delivery of processed
Express Service 3. GSO Portal
GSO Portal is a free information service that enables
The Government Services Operation (GSO) has introduced a new
Business Partners to view the status of their respective
facility called the “Express Service” to facilitate quick processing of
applications, company and employees details online. To
applications from business partners.
register for this service business partners will have to fill
and submit the GSO Online Registration Form.
The Express Service allows you to process extremely urgent
applications for visit visa, employment visa (new and renewal),
Note: To avail D2D service, as a pre-requisite, Business Partners
residence cancellation etc. faster and without having to queue at
need to register for GSO portal service and make the Advance
Entry visas (Employment and Visit) can be collected the same day
For any further information on the above services, contact
if the application is submitted before 12:00 noon. Otherwise the
GSO on the Customer Care number 04-3911111 or e-mail
entry visa will be ready the next working day. The same applies to
Residence visa stamping (new & renewal) will be completed within
two working days and the complete process, including Local
Amendment and stamping of in-country employment request will
be completed within two working days. A dedicated counter has
been opened exclusively for the Express Service. Documents can
be submitted for processing from 7:30am to 4:30pm.
New D2D Services
As part of its continuous commitment to enhance Door to Door
(D2D) service, GSO has introduced the following services with
effect from June 2007. These services are aimed at easing the
formalities, reducing the processing time and thereby facilitating
hassle free GSO transactions.
Founded in 1993, Caritor is a global organization headquartered
Ducont, a noted brand in the corporate mobility market was
in San Ramon, California. The company delivers global IT services
among the first 10 companies to move into Dubai Internet City
based on the principle of providing clients with the proper mix of
in the early years. Ducont started small and over the years it has
local country leadership and cost-effective, offshore resources.
grown out of Dubai Internet City to become a market leader in
It has a successful track record of delivering Product Engineering,
Application Development & Management, Enterprise Business
A software products organization with an emphasis on Internet
Applications, Testing, Network & Infrastructure solutions
and mobility applications for corporate entities, Ducont enjoys the
to multinational corporations in the industry segments of
largest market share in its field in the Middle East today.
Manufacturing, Healthcare, BFSI, Retail & Distribution, Public
Sector, Media & Communication, and Transportation.
Located in DIC 3, Ducont has expanded over the years under
the watchful eye of scientist-turned-entrepreneur Ivan Fernandes,
The Middle East branch of the company, Caritor Middle East FZ
chairman and managing director of the company.
LLC is based in Dubai Internet City in Thuraya 2.
The company offers ready products to enable mobile operators,
governments, banks, stock exchanges, airlines, fleet management
companies, media, retail organisations and corporate bodies to
serve customers over the Internet and wireless channels. Did You Know...
The MENA region is currently the third fastest
The product offering extends to areas like banking and finance,
portfolio management, communication and marketing, growing IT market in the world after India
e-government, education, travel content management, retail, sales and China.
force automation and asset tracking.
DIC Employee of the Quarter Sudoku
5 2 4 1
6 1 2
9 7 6
7 6 4 8
4 9 8 5
5 7 3 1
3 4 8
1 3 8
9 7 5 1
Sadaf Sonde Technology Word Search
Voted as DIC Employee of the Quarter during the 'Quarter 2
TECOM Stars Event'
n t d o e o p e n t
Sadaf Sonde is from India. She joined DIC Partner Relations o e e a e a s o b k
Department as an administrator on August 2004, after which she
i e s n o a u y s s
got promoted to First Steps @ DIC in January 2006
Her hobbies are henna designing, sketching and mostly doing t h n a r l t w o k
sports. a s b e b e n f k s
m d r a t a t w t t
She has spent an enjoyable 3 years with DIC and is looking
forward to many more to come! r a o d c w t n o a
o e w r a k o a i d
f r s r p s u r d a
n p e m a i l p k b
Look out in the next issue of The Circuit i s r a k n n b n t
for 'Employee of the Quarter 3'. It could browser software spreadsheet backup information
be you next! byte email internet network database download
Did You Know...
Estimates show that Middle East and North Africa (MENA) IT market is set to grow from US$ 6.9 billion in 2003
to US$ 13.4 billion in 2008.