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					                                                                 Growing from

                                                                                                                                                         beacon                                                                         KEEPING THE BROLL FAMILY IN TOUCH
                                                                 strength to strength
                                                                                                        The provincial government provides
                                                                 software system that enables           councillor orientation sessions that offer
                                                                 CBRE MAS to supply local               communication plans, ongoing discussions
                                                                 governments with an interface          and assistance with tendering and
                                                                 between the valuation roll and the     procurement to smooth a process that is
                                                                 billing system.                        essentially a new experience.
                                                                 The system’s first upgrade called
                                                                 MetVal was launched in                 Martin says there are very few properties not
                                                                 September and CBRE MAS has             traded on the open market (shopping centres,
                                                                 already been contracted to             mine shafts, oil refineries) for which CBRE
                                                                 provide supplementary valuation        MAS imports specialist skills. Thereafter,
                                                                 services in three municipalities       pounding the pavements to assess position
Martin Fitchet, MD of CBRE MAS                                   until 2012 using his system.           and gain access to properties to wholly

                                                                                                        understand rental peaks and valleys is a
           year ago CB Richard Ellis Mass          Martin says across South Africa there are a          critical element in procuring accurate data.
           Evaluation Service (CBRE MAS) in        host of projects underway, but only within
           Durban consisted of four people.        about 25 municipalities – or 10% of the              In this vein the synergy between the Broll
           Today there are more than 40 staff      national total – reflecting the limited skills and    businesses comes into play as CBRE MAS has
members with site offices in Ladysmith,             the need to extend the deadline beyond               access to sound rental and capitalisation
Newcastle, Nelspruit, Pietermaritzburg and         2010. However, he praises KwaZulu-Natal              information. ‘South Africa has set aside the
Richards Bay that pits the company among           and the Local Government, Housing and                capital to invest in this key project. It is
the leading municipal valuations players in        Traditional Affairs Department for the               essential we complete it properly and
the country.                                       proactive way in which they are facilitating         accurately gather the information,’ he says.
The 2004 Municipal Rates Act set in motion         the process. Others can take a leaf from
South Africa’s largest valuation exercise          their book.                                          Looking ahead, Martin says as Africa has
involving the appraisal of around 9-million                                                             shifted towards private ownership, there is a
properties from vacant rural land to oil           Smaller municipalities – in some cases up to         growing need for mass evaluation projects to
refineries, shopping centres, body corporate        10 – band together as a single entity to             underpin property tax environments. Broll
flats and free-standing homes.                      tender, maximising economies of scale, which         and CBRE MAS thus have a potentially bright
                                                   means that the province can finish the project        future exporting their expertise beyond South
The managing director, Martin Fitchet, credits     within deadline.                                     Africa’s borders.
the process with being “a significant
opportunity” for the country that on
completion – legally expected by June 2010
but likely to be pushed out – will provide
accurate, sound economic data about South
Africa’s property market.

By July 2008 the company will have
completed R75bn worth of municipal
valuations and submitted tenders for several
further regions throughout the country. The
company recently acquired the MetGovis             The full staff complement at CBRE MAS.

Welcome to the family
                                                                                                                                                         IMBONGI COMMUNICATIONS TEL: 021 461 1705

                                                                                                                                                                                                                      2007, Edition 3
                                                 Meet the new brolletjie:

                                                 On 20 July 2007, at exactly 17h16,
                                                 Janine Schultz - Broll ApexHi Property
                                                 Manager for the Eastern Cape Portfolio -                                                                                                                             Inside                                                Helping out at
                                                                                                                                                                                                                                                                                                            secrets to
                                                                                                                                                                                                                                                                                                                         Martin Fitchet
                                                                                                                                                                                                                                                                                                                         on CBRE MAS
                                                 and her husband Sam, welcomed their           Sam with her baby at 2 weeks
                                                                                                                                                                                                                      this                                                  Jerusalem        training       success
                                                 baby into the world.
                                                                                                 [ Contributions and           The Editor Broll Beacon
                                                                                                     comments ]                Cullum Johnston
                                                                                                                                                                                                                                                                                      2                 3           7               8
                                                                                                   Please forward all ideas,   Tel 021 461 1705
                                                                                                   stories and comments to:
                                                                                                                                                                                        The secrets of Fran’s success

                                                                                            Sylvia Maobee enjoys a break         The ladies - Michelle Needham, Margie Pillay, Joanne
                                                                                            from work.                           Mileham - have their cake...

                Women’s Day Celebration
The Cape Town Women’s Day Tea offered scrumptious treats

        he women at Broll’s Cape Town and Johannesburg offices
        enjoyed the decadent Women’s Day tea parties that were
        organised by Dave Bennie in Cape Town and Marketing in
        Illovo. ‘The catering was outstanding and the women felt
pampered,’ says Yvette Huysamer from Cape Town. ‘It was a treat to
just relax and catch up with all the ladies in the company.’ In
Johannesburg, the ladies were equally happy and felt that the event
was a treat.                                                                                Embracing the day - Ken Gerber,      ... and eat it in Johannesburg
                                                                                            Director Marketing.

     Broll does it best
                                                                                                                           the full Microsoft Office suite. They have
                                                                                                                           also volunteered their time to train the New
                                                                                                                           Jerusalem staff how to best use this to boost
                                                                                                                           their infrastructure,’ Tilly continues.

                                                                                                                           The New Jerusalem Children’s Home is in
                                                                                                                           Midrand, and works with traumatised or
                                                                                                                           abandoned youngsters/minors, and children
                                                                                                                           who have been affected by HIV/AIDS. In
                                                                                                                                                                                         Just a few members of the high-powered Gauteng office broking team. From left: Fran Teagle with Jane Parker, Elza Human, Jonathan Klopper and Keke Khojane
                                                                                                                           its seven years of operation, it has made a

                                                                                                                           difference in the lives of over 1000 children,
                                                                                                                                                                                              ran Teagle’s advice to people                    taking the Johannesburg CBD by storm,                    One of the other keys to the team’s
                                                                                                                           and plans to increase its capacity from 50
                                                                                                                                                                                              wanting to succeed in property is,               after only being with us for four months.’               success is its diverse range of services.
                                                                                                                           people to around 120 full-time residents.
                                                                                                                                                                                              ‘be constantly proactive, network                                                                         Not only does its leasing portfolio extend
                                                                                                                                                                                              all the time and canvas on an on-                Fran explains that part of their success is              from Johannesburg’s CBD to the West
The Broll Foundation’s volunteer committee hands over some of the goods they collected to the New Jerusalem Children’s
                                                                                                                           Broll Properties operates a social
                                                                                                                                                                                        going basis. And above all, you have to                taking pride in providing quick service,                 Rand, East Rand and Pretoria, but the
Home. Standing from left: Tilly Gasela, Ann Campbell, Izak Kriel, Bianca Beaumont, Nation Molele, Savita Rae, Anna         responsibility programme across all its
Mojapelo fom New Jerusalem, Caiphus Mothapo, Dawn van den Berg. Front from left: Yvonne Behari-Ram, Riaan                                                                               be passionate about this industry and be               which they do through the database                       team is active in facilitating land
                                                                                                                           branches, through which staff offer their
Lochner and an assistant from New Jerusalem.                                                                                                                                            hungry to make it work.’                               they’re all committed to maintaining.                    assemblies and new developments. ‘We

                                                                                                                           support to those in need of assistance.
                                                                                                                                                                                                                                               ‘Every agent updates the database every                  identify sites that have potential for
        roll’s staff pulled together to raise                 several prizes for a raffle. For a R20-ticket,               Beneficiaries have included various children’s
                                                                                                                                                                                        Fran and her Commercial Property team                  day, and when a new client approaches                    commercial development, and then
        close on R50 000 worth of clothing                    staff stood the chance of winning a first prize              homes, as well as recipients of homes built
                                                                                                                                                                                        in Johannesburg are a highly successful                us to find space for them, we are able to                 facilitate the process of re-zoning. Once
        and goods for donation to the New                     of a return air ticket to any South African                  by Habitat for Humanity using funds raised
                                                                                                                                                                                        broking combination. ‘It’s a group effort,’            get back to them the same day with                       developers have done their work on site,
        Jerusalem Children’s Home. The                        destination. Second prize was a dinner for                   by the company and staff.
                                                                                                                                                                                        says Fran. ‘We have 10 brokers ranging                 suggestions,’ says Fran, explaining the                  we then have additional stock to add to
goods, including clothing, blankets and                       two, with a confectionary hamper on offer
                                                                                                                                                                                        in age from 23 to 70, which means we                   secrets of the team’s success.                           our portfolio,’ she says.
items essential to the effective running of                   for third prize.’ The money raised by the
                                                                                                                                                                                        have a great range of personalities
the home, were handed over to co-founder                      raffle was used to purchase pedal-operated
                                                                                                                                                                                        and consultants to suit each of our                    ‘We also spend a lot of time networking                  Fran started her career as a residential
Anna Mojapelo by the company’s staff at a                     waste disposal bins for New Jerusalem –
                                                                                                                                                                                        landlords’ and leasing/purchasing                      with our landlords to make sure we know                  estate agent but soon needed a bigger
function on Friday 31 August.                                 a facility that they require by law, but
                                                                                                                                                                                        clients’ requirements.                                 what’s possible and where new                            challenge. After five years at Broll she is
                                                              were lacking.
                                                                                                                                                                                                                                               opportunities are in the market. It’s vital              still excited by the challenges she’s
‘Staff in our Illovo head office led the way,
                                                                                                                                                                                        We’re all very focused and driven by the               that we’re on top of what’s happening                    presented with every day.
with our national branches participating                      It’s not just the Broll staff that made the
                                                                                                                                                                                        commission that we make, particularly the              in the business world to understand
as well,’ said Tilly Gasela, head of the                      effort to support the Children’s Home – the
                                                                                                                                                                                        younger members of the team, eager to                  the dynamics of our clients’
Broll Foundation, which leads a volunteer                     company is matching their spirit with a
                                                                                                                                                                                        make their mark,’ she continues. ‘We’re                businesses and to identify potential
fundraising committee. ‘Apart from                            donation of its own. ‘Our IT Department has
                                                                                                                              Tilly Gasela from Broll with Anna Mojapelo and her        particularly proud of Keke Khojane, who’s              business,’ Fran continues.
appealing for donations of clothing and                       renovated 18 personal computers, that they
                                                                                                                              assistant, from the New Jerusalem Children’s Home.
blankets, we arranged the sponsorship of                      will give to New Jerusalem complete with
2                                                                                                                                                                                                                                                                                                                                                    7
Do you know your status?

             n 9 February 2007, the
             Government published the first
             official version of the Codes of
             Good Practice on BEE. This
document provides guidelines and targets for
companies wanting to achieve a BEE status.
As the Property Charter is still only a draft
document under discussion, the Codes – as
they are known – provide the only official                                                                                                                                                                                                                                   Chairman’s message
benchmark for companies in the property
industry to be measured.                                                                                                                                                                                                                                                    The launch of the Broll Star Awards employ-
                                                                                                                                                      Broll’s Nigerian team with seated second from left: Olubukola Lanipekun-Lawal (HR manager at Broll in Lagos), Fred
                                                                                                                                                      Bihl (Broll consultant), Jacus Pienaar (lecturer) and Prof. Chris Cloete (course director).                           ee recognition programme should be a
‘As a company we are fully committed to the                                                                                                                                                                                                                                 hugely exciting event for every staff member.

                                                                                                                                                      Broll trains in Nigeria
letter and spirit of this process,’ says                                                                                                                                                                                                                                    While every employee is valued for the role
executive chairman Jonathan Broll. ‘While                                                                                                                                                                                                                                   they play in making this company great,
there are no penalties for not meeting the                                                                                                                                                                                                                                  there are those who regularly go above and

benchmarks, any business that ignores the                                                                                                                                                                                                                                   beyond the call of duty – and we want to
                                                                                                                                                                 cornerstone of Broll’s African                   Prof Cloete was very impressed with the                   recognise them.
codes will rapidly become uncompetitive in
                                                                                                                                                                 expansion is the education of                    high level of experience that the
the market place.’
                                                                                                                                                                 local staff and it was with this in              participants had – many worked in                         The 25 finalists will be in for a real treat. In
                                                                                                                                                                 mind that the company                            property development and property law                     addition to the R500 cash prize each of
Companies wishing to grow with SA’s
                                                                                                                                                      conducted its first on-site training session                 overseas – before returning to Nigeria to                 them will receive, there is a grand prize that
economy will need to determine their BEE          carries the same weight as ownership when         According to Colleen this registration process
                                                                                                                                                      in Lagos, Nigeria. According to course                      work at Broll. ‘The team I met in Lagos                   really is just that – a GRAND PRIZE – and
score and obtain a rating from one of the         developing a score card.’                         is an important element of the company’s ISO
                                                                                                                                                      director Prof Cloete from the University of                 was very strong and they all seemed very                  that will be awarded following a live draw at
approved verification agencies. Broll is                                                             rating obligation and employees not
                                                                                                                                                      Pretoria the quality of the participants                    competent,’ says Chris.                                   the Johannesburg year-end function. One of
currently going through this exercise. These      It’s in the area of contractor allocation that    following the process can jeopardise this
                                                                                                                                                      was outstanding.                                                                                                      the finalists will become the instant holder of
scores will have an influence on how               Broll exercises a large procurement influence      important quality benchmark.
                                                                                                                                                                                                                  ‘They only completed their training in                    the grand prize.
competitive that enterprise is when               and with almost 6000 different suppliers this
                                                                                                                                                      ‘Most of the people in the Nigerian team                    August so they are still in the examination
government or any other entity allocates any      is an area under the microscope.                  ‘Broll suppliers need not fear the
                                                                                                                                                      were graduates and some even had                            process. They haven’t yet reached the                     Congratulations are due to Ken Gerber and
of its business.                                                                                    implementation of the BEE Act,’ says
                                                                                                                                                      master’s degrees,’ he says. ‘Many of them                   stage of handing in assignments.                          the Corporate Services team for securing the
                                                  Administered by Colleen Halford, each             Jonathan. ‘Small entrepreneurs with a
                                                                                                                                                      had studied in the UK, USA and Ghana. It                    That’s where we’ll see the proof of the                   contract to manage Bidserv’s national leased
The seven core elements making up the code        supplier needs to provide proof of various        turnover of less than R5million are exempted
                                                                                                                                                      was a very interesting training session                     training’s success.’                                      portfolio. Bidserv forms part of the Bidvest
are; ownership, management, employment            documentation before being approved, this         from the provisions while there are two
                                                                                                                                                      because of all the different property laws                                                                            Group and is the holding company for well-
equity, skills development, preferential          includes; company registration documents          categories for suppliers over that level.
                                                                                                                                                      everyone knew about – having trained in                     Overall, it was a very positive experience                recognised companies like Prestige, Steiner
procurement, enterprise development and           with ID documents of the shareholders, SARS       What’s critical to us, is that every one of our
                                                                                                                                                      various countries. So it was more a session                 and Prof Cloete was happy with the                        and Magnum Shield. This is a significant
socio-economic development.                       tax clearance certificate and other relevant       suppliers does in fact determine their own
                                                                                                                                                      of adaptation to create a common                            commitment of the Nigerian team.                          achievement and should unlock opportunities
‘It’s in the areas of employment equity, skills   statutory organisation’s certificates ie.          BEE score because this enables us to establish
                                                                                                                                                      framework within which to work instead of                                                                             for other divisions within Broll. We look
development and preferential procurement          Workman’s Compensation, insurance and             our own rating. And we need to have that as
                                                                                                                                                      being purely about training.’                                                                                         forward to a long-standing relationship
where many of our staff can have a positive       banking details. Obviously, it’s best to have a   accurate as possible if we are to grow and
influence by adhering to our internal policies     prospective supplier submit and be placed on      take advantage of the dynamic property                                                                                                                                  with them.
when recruiting and training people and           the approved list before work is actually         economy, which is in all of
purchasing goods and services. In fact,           awarded to them.                                  our interests!’                                                                                                                                                         Also worthy of mention is the performance
preferential procurement is a category that                                                                                                                                                                                                                                 of Fran Teagle and her team. Under her
                                                                                                                                                                                                                                                                            capable leadership, the Office Leasing Team
                                                                                                                                                                                                                                                                            has established a reputation for profession-

                                                                 Broll sponsors PDP dinner
                                                                                                                                                                                                                                                                            alism and service excellence, in the process
                                                                                                                                                                                                                                                                            becoming a dominant force in the Gauteng
                                                                                                                                                                                                                                                                            commercial broking market. Well done Fran.

                                                                                                                                                                                                                                                                            We are heading at full speed to the end of
                                                                         roll sponsored this year’s Property Development Programme (PDP),
                                                                                                                                                                                                                                                                            2007; it’s been a busy year but much
                                                                         hosted by SAPOA. Ken Gerber (left), Marketing Director, was on
                                                                                                                                                                                                                                                                            remains to be done. Let’s keep our eye on
                                                                         hand to welcome everyone at the SAPOA PDP graduation dinner.
                                                                                                                                                                                                                                                                            target and not drop the exacting standards
                                                                                                                                                                                                                                                                            we’ve become known for.
                                                                It is a two-week course and is South Africa’s premier management
                                                                programme on property finance, valuation, property law, negotiation,
                                                                                                                                                      Prof Cloete was in Cape Town during September for an Introduction to Property training session at the Waterfront.     Regards
                                                                investment, development, marketing and management. High level delegates
                                                                from all over the country attend the course to sharpen their skills and               (Back left to right): Wesley Sissing, André Williams, Eugene Veldsman, Londi Vermeulen, Rudolph Marshall, Shasta
                                                                                                                                                      Le Grange, Zaimodien Toefy, Gerad Davidson, Prof. Chris Cloete (course director)
                                                                knowledge through practical instruction and case studies.                             (Front left to right): Duonette Paton, Nhululeko Tsholetsane, Karin Merrifield, Sharon Dada, Evyette Graham, Feriaal
                                                                                                                                                      Gamiet, Carina Vries, Ellen Madraymuthoo, Naleen Dilraj

6                                                                                                                                                                                                                                                                                                                             3
    Spearheading the rest                                                                                                                                                            Broll hosts the world
    The Cape Town Spearhead team: Front: Unica Masters, Amelia Kayser, Anne Voorneveld. Middle: Sibongile Masombuka, Samantha Lambert, Lameez Adams, Vanessa Sullifant, Tracey-   Broll’s display at The Shopping Centre Convention.

    Lee Saayman, Diane van Rooyen, Mazel Matthews, Rentia de Wet. Back: Surur Allie, Amina Adriaanse, Bronwyn Solomons, Renato Mion, Peter Dicks, Qaaid Mesias, Nigel Smithie.

                                                                                                                                                                                          he International Council of Shopping Centre’s world summit     made sense for Broll to take a leadership role at this year’s prestig-
               t the end of last year Broll took over management of the                    With a demanding list of daily responsibilities, such as managing
                                                                                                                                                                                          – held every two years – was hosted in Cape Town for the       ious event,’ said chief operating officer Leonard Michau. ‘Our
               Spearhead/Redefine portfolio consisting of a number of                       day-to-day property maintenance, leasing; re-renting; budgeting;
                                                                                                                                                                                          first time and Broll was one of two Platinum Sponsors for the   exhibition space has been hugely popular and a great meeting
               industrial, commercial and retail properties. The Cape                      rental collections and of course keeping the clients and tenants
                                                                                                                                                                                          global event.                                                  point for clients and other industry players.’
               Town Spearhead team, managed by Anne Voornveld, is                          happy, the Spearhead team admits there’s never a dull day in
    responsible for 45 properties and the team itself, now totalling 18                    the office.
                                                                                                                                                                                  Attracting more than 1500 delegates from across the world, the         This year’s theme was ‘Shopping centres make a difference’ and
    members, has doubled in size since it was formed in December
                                                                                                                                                                                  Shopping Centre Convention has become the ideal place for those        the programme included speakers from around the world. Western
    last year.
                                                                                                                                                                                  involved in the retail property sector to meet, compare notes and      Cape premier Ebrahim Rasool welcomed the delegates to Cape
                                                                                                                                                                                  brush up on old contacts.                                              Town while former president FW de Klerk also featured on the
                                                                                                                                                                                  ‘As the continent’s leading shopping centre management company         speaker’s platform.

This lady has the right attitude
                                                                                                                                                                                  – we presently manage over 100 centres throughout Africa – it

                                                                                                                                                                                   The ABSA
From messenger to property administrator – Aa’ishah Starke’s story
is one that inspires people to work hard and be patient.

A                                                                                                                                                                                  Relay Challenge
         a’ishah, a property administrator,                  Aa’ishah completed two courses and received
         has been working at Broll for 15                    certificates for: Lease Negotiation and Property
         years. She began her career here as                 Principles both from the academy. Aa’ishah
         a casual, which soon led to a                       was successful in her new role and continued
permanent position as a messenger.                           working until 2005 when she went on
                                                             maternity leave. She had a baby and was
She enjoyed the job very much, but, after                    meant to come back last May but was unable
seven years she felt like she was ready for a                to. She became seriously ill and had to take
new challenge. One day, while on her way to                  disability leave. Aa’ishah is very thankful to
work, she thought to herself, ‘There’s something             her husband and Broll in Cape Town for                       In her spare time Aa’ishah enjoys going for
more,’ she says.                                             supporting her over the six months it took for               drives and walks, ideally on Sea Point

                                                             her to recover.                                              promenade, chatting to her husband Nazim
Unknown to her, her hard work over those                                                                                  with her two children; Aaisheqah, 7 years old,                   he Absa Relay Challenge, South Africa’s biggest corporate     The day started at the ABSA towers in the CBD and ended at The
seven years had been noticed and soon she                    She returned to work last September and has                  and Junaid, 18 months old. She says, ‘I                          relay took place on 5 August this year in Johannesburg.       Expo Centre at NASREC, Absa. One of Absa’s Corporate Social
was promoted to secretary. She was excited                   been working like crazy ever since. Aa’ishah                 treasure my family. My life is my family and                     Broll entered teams to compete in the running                 Investment programmes, Casual Day - a project managed by The
about the change and was sent for courses to                 takes pride in her work and even though it is                this job. Broll is my security; they’ve given me                 and walking categories.                                       National Council for Persons with Physical Disabilities in South
improve her skills.                                          not a requirement, she sometimes stays late so               opportunities and I will always give them                                                                                      Africa - benefits from the race entry money.
                                                             that she is up-to-date with everything.                      my loyalty.’

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