ACADEMY by sdsdfqw21

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									ACADEMY
                 Academy




Training needn’t be a drag for your staff , nor a grudge
purchase for you!


You know that:

• Better skills lead to better service quality
• Better service leads to happier customers
• You pay a monthly skills development levy & that you can claim back your
• training outlay
Our:

• Facilitators (trainers) are VIBRANT
• Content is RELEVENT
• Courses are SETA ALIGNED
YES! We can help you with:

• Professional Telephone skills
• Voice Clarity & Accent Management
• Business English (Verbal & Written)
• Clear Communication Techniques
• WOW! Customer Service
• Dealing with Difficult Customers
• Quality Assurance & Coaching with confidence
                                                                   www.qmetrix.co.za
                                                                   info@qmetrix.co.za
                                                                   083 446 3333
                                                                   011 234 9013




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