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					CUSTOMER MANAGEMENT OF MYRING CALL ANSWER

A messaging service that enables your MyRing number(s) to receive
messages, while you are busy on the telephone or when your telephone
remains unanswered. In order not to miss an important call, we recommend
that you activate both options.

1.    Receiving messages while you are busy on the telephone

How to activate this facility

          1.   Lift the handset (?).
          2.   Dial * 65 #.
          3.   You will hear a confirmation tone.
          4.   Replace the handset (?).

How to deactivate this facility

          1.   Lift the handset (?).
          2.   Dial # 65 #.
          3.   You will hear a confirmation tone.
          4.   Replace the handset (?).

2.    Receiving messages when your telephone remains unanswered

How to activate this facility

          1.   Lift the handset (?).
          2.   Dial * 66 #.
          3.   You will hear a confirmation tone.
          4.   Replace the handset (?).

How to deactivate this facility

          1.   Lift the handset (?).
          2.   Dial # 66 #.
          3.   You will hear a confirmation tone.
          4.   Replace the handset (?).




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   3.    SET-UP OF MYRING CALL ANSWER MAILBOXES

   Example:

             Telephone       Mailbox             Extension   Default secret code
             number          number              number      (you can change this)
No. 1        Primary         Primary             1           55681
012 555 5568 number          number with
                             area code
No. 2        Secondary       Primary             2           55682
012 555 8084 Number 1        number with
                             area code
No. 3        Secondary       Primary             3           55683
012 555 8085 number 2        number with
                             area code

   For Example:
   The Primary Number is 012 555 5568.
   The Secret Code for Primary Number (extension no.1) is 55681.
   The Secret Code for extension no.2 is 55682.
   The Secret Code for extension no.3 is 55683.

   3.1   Call flow when forwarded to the Primary Number’s Mailbox on
         busy or no reply:

   “<Personal greeting of Extension 1>”, if recorded, otherwise “Hello, you
   have reached <Primary Number>” REMEMBER Extension 1 is your
   primary number.

   “For <Name 1>, Press 1”
   “For <Name 2>, Press 2”
   “For <Name 3>, Press 3”
    “Or, to send a message to everyone, record your message after the
   tone”.

   When 1 is pressed, you will hear the prompt: “<Name 1> is not available
   right now, please leave a detailed message after the tone”.

   When 2 is pressed, you will hear the prompt: “<Personal greeting of Extension
   2>”, if recorded, otherwise “<Name 2> is not available right now, please
   leave a detailed message after the tone”.




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When 3 is pressed, you will hear the: “<Personal greeting of Extension 3>”, if
recorded, otherwise “<Name 3> is not available right now, please leave a
detailed message after the tone”.

Note: If a Name has not been recorded for an Extension, the Primary Number
and Extension Number will be played .

3.2    Record your Personal Greeting (primary number) and the name
       for extension no. 1

1.  Lift the handset (?).
2.  Dial 10120.
3.  Enter your extension number (1) and press the # key.
4.  Enter your secret code (xxxx1) and press #.
            Default Secret code: Last four digits of the Primary number, as well
            as the extension number (1).
5. Press 3 to change your personal options.
6. Press 1 to change your greeting.
7. Press 1 to record your personal greeting.
8. You are prompted: “You have not recorded a personal greeting”.
9. Press 1 to record a personal greeting.
10. Record your personal greeting for extension no.1 and press the # key.
11. Press 2 to save your greeting.
12. Press 3 to change your personal options.
13. Press 1 to change your greeting.
14. Press 3 to change your recorded name.
15. You are prompted: “You have not recorded a name”.
16. Press 1 to record a name.
17. Record your name for Extension No.1 and press the # key.
18. Press 2 to save your recorded name.
19. Press the * key to disconnect.

Note: The Personal Greeting of Extension 1 will be played as a General
Greeting when you are forwarded to the Primary Number’s Mailbox.
Thereafter, the Name Greetings of all Extensions are played.




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3.3   Call flow when forwarded to a Secondary Number’s (MyRing
      number) Mailbox on busy or no reply:

“<Personal greeting of Extension corresponding to specific Secondary
Number>”, if recorded, otherwise “<Name of Extension corresponding to
specific Secondary Number>”.

Note: If a Name has not been recorded for an extension, the Primary Number
and extension Number will be played.


3.4   Record your Name and Personal Greeting for Extension No. 2

      1.  Lift the handset (?).
      2.  Dial 10120.
      3.  Enter your extension number (2) and press the # key.
      4.  Enter your secret code (xxxx2) and press the # key.
          Default Secret code: Last four digits of the Primary number, as well
          as the extension number (2).
      5. Press 3 to change your personal options.
      6. Press 1 to change your greeting.
      7. Press 3 to change your recorded name.
      8. You are prompted: “You have not recorded a name”.
      9. Press 1 to record a name.
      10. Record your name for extension no.2 and press the # key.
      11. Press 2 to save your recorded name.
      12. Press 3 to change your personal options.
      13. Press 1 to change your greeting.
      14. Press 1 to record your personal greeting.
      15. You are prompted: “You have not recorded a personal greeting”.
      16. Press 1 to record a personal greeting.
      17. Record your personal greeting for extension no.2 and press the #
          key.
      18. Press 2 to save your greeting.
      19. Press the * key to disconnect.

Note: Steps 12 to 18 are optional.




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3.5   Record your Name and Personal Greeting for Extension No. 3

      1.  Lift the handset (?).
      2.  Dial 10120.
      3.  Enter your extension number (3) and press the # key.
      4.  Enter your secret code (xxxx3) and press the # key.
          Default Secret code: Last four digits of the Primary number, as well
          as the extension number (3).
      5. Press 3 to change your personal options.
      6. Press 1 to change your greeting.
      7. Press 3 to change your recorded name.
      8. You are prompted: “You have not recorded a name”.
      9. Press 1 to record a name.
      10. Record your name for extension no.3 and press the # key.
      11. Press 2 to save your recorded name.
      12. Press 3 to change your personal options.
      13. Press 1 to change your greeting.
      14. Press 1 to record your personal greeting.
      15. You are prompted: “You have not recorded a personal greeting”.
      16. Press 1 to record a personal greeting.
      17. Record your personal greeting for extension no.3 and press the #
          key.
      18. Press 2 to save your greeting.
      19. Press the * key to disconnect.

Note: Steps 12 to 18 are optional.

3.6   Set up OutCall Notification for each extension

      1.  Lift the handset (?).
      2.  Dial 10120.
      3.  Enter your extension number (1, 2 or 3) and press the # key.
      4.  Enter your secret code (xxxx1) for extension no.1, (xxxx2) for
          extension no.2 or (xxxx3) for extension no.3 and press the # key.
      5. Press 3 to change your personal options.
      6. Press 3 for message waiting notification.
      7. Press 1 to turn OutCall Notification on.
      8. You are prompted: “OutCall Notification is on”.
      9. Press 2 to setup Outcall Notification.
      10. Press 1 to setup your first schedule for message waiting notification
          outcalls and follow the voice prompts.




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4.    RETRIEVING YOUR MESSAGES

4.1   Retrieving messages from your own telephone

         1.   Lift the handset (?).
         2.   Dial 10120.
         3.   Enter you extension number and press the # key.
         4.   Enter your secret code and press the # key.
         5.   Press 1 to listen to your messages.
         6.   Follow the voice prompts.

4.2   Retrieving messages from a tone-dialling telephone other than
      your own

         1. Lift the handset (?).
         2. Dial 10121.
         3. Enter your mailbox number (area code and telephone number
            of the extension) and press the # key.
         4. Enter your extension number and press the # (if you entered the
            Primary Number in Step 3) key.
         5. Enter your Secret code and Press #.
         6. Press 1 to listen to your messages.
         7. Follow the voice prompts.




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posted:1/23/2011
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