Google_Atmosphere_ UC 4 google apps 2010_

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					Name: Davide Petramala
Role: Vice President Marketing & Sales
Enabling enterprise unified communications
 “voice, mobility, presence and unified
  messaging” within the Google Cloud



              Enabling businesses to communicate!
                 Cloud apps::Presence::Mobility::Messaging
Unified Communications for Google apps

Driving Cloud collaboration in
the enterprise
• Unified messaging for Google apps integrated with
  any PBX of mobile device
• Enterprise mobility and Fixed to mobile convergence
  leveraging Google calendar and contacts
• Rich enterprise presence and call control leveraging
  Google talk with your enterprise PBX
• Flatten and consolidate all major voice applications
  leveraging esnatech Framework for Google apps. Voice
  messaging, IVR, Mobility, fax and presence
  Unified Communications for Google apps-
  Technical configuration
• Pick phone system to connect to register on UC server
• Point UC server to Google Apps domain via Secure IMAP
• Sync Contacts and Calendars via Google API




                                                enterprise

                                                                          LAN
                                             SIP/TAPI/CSTA/XML



                       •   Voice mail
                       •   Fax Mail
                       •   Auto attendant                        IP PBX
                       •   Mobility server
                                                SIP :TDM
                                                Gateway                   Legacy PBX


                                                                                       PSTN
Unified Communications for Google apps
       Messaging, Mobility & Presence
       Gmail Unified messaging
       Integrates with any phone system to deliver voice and fax access from Gmail and
       E-mail access over the phone.
       Rich Phone Presence
       Integrated phone presence with Google Talk to see who is on or off the phone and
       initiate click-to-dial off your phone ext.
       Calendar Integrated Mobility
       Personal, shared, and public calendars integrated with your phone voice mail
       greetings, and mobility settings for find me follow me functionality

         Desktop Voice and Telephony
       Knowledge Screen Pops
       Desktop look-up using Google search based on incoming caller ID and name to
       provide ad hoc call center functionality
       UC web services
       Both desktop and web gadgets enable full dialing, presence, and corporate phone
       search functionality from any OS or browser
       Enterprise fax services for Google Apps
       Fax messaging and outbound faxing from Google apps integrated with enterprise
       PBX and Docs
Google Android Integration to existing PBX
             • Full desktop replacement
               o   Integrates Android OS devices to existing
                   PBX…
                    o Dialing off the pbx
                    o Station to station dialing
                    o MWI support
                    o Find me follow me
                    o Call hand off
                    o Location based routing
                    o Call history/centralized
                      reporting
Unified Communications for Google apps
Positioning

 • Alternative to Microsoft UC Portfolio
   o   Replacement for following Microsoft servers and applications
   o Exchange        server 2007/2010 with UM
   o   SharePoint server
   o MS Office Communication server
   o Microsoft Speech Server
   o Delivered in ubiquitous web framework
   o Integrated to existing voice infrastructure
Value of Google apps + Esnatech UC
 • Delivers full UC portfolio at a fraction of the cost and infrastructure compared
   to other vendors such as Microsoft, Cisco & IBM
 • Enables interoperability with any phone system and mobile device
 • Enables organizations to embrace the cloud for core applications like email
   without losing key voice and real-time communication features:
    • Unified Messaging
    • Click to dial presence
    • Fixed to mobile convergence
 • Works across any OS or business infrastructure - minimum cost of
   deployment, maximum access to communication tools
    o Mobility services enables mobile access to PBX for cost containment ,
       auditing, and security contol
    o Scalable Services that can be deployed in the enterprise or in the cloud
    o Demand for UC solutions is expected to quickly escalate in the next five
       years – growing to more than 11 million seats annually by
       2011
 Value esnatech’s Unified Communications
 for Google apps
• Provide the missing link.. (   enterprise voice integration to the
  cloud)
• Enable enterprise UC features natively In Google Apps environment
• Access Google Meeting appointments over the phone
• PBX &VoIP integration to Google Apps..
   o Enables Choice of Cloud integrated Unified communications vs.
     Microsoft/IBM/Cisco
       Unified Messaging
       Fax server
       Audio Conferencing
       IVR applications
       Speech integration to Google Apps
       PBX Least cost routing and reporting
       Desktop and CRM Telephony
       Rich enterprise voice presence
Unified communications without
the major RIP and Replace
investment! One solution
seamlessly integrated to the cloud!
Randy Homyk
SEIU Voice infrastructure
Thank You!

				
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posted:1/23/2011
language:Italian
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