Name: Davide Petramala Role: Vice President Marketing & Sales Enabling enterprise unified communications “voice, mobility, presence and unified messaging” within the Google Cloud Enabling businesses to communicate! Cloud apps::Presence::Mobility::Messaging Unified Communications for Google apps Driving Cloud collaboration in the enterprise • Unified messaging for Google apps integrated with any PBX of mobile device • Enterprise mobility and Fixed to mobile convergence leveraging Google calendar and contacts • Rich enterprise presence and call control leveraging Google talk with your enterprise PBX • Flatten and consolidate all major voice applications leveraging esnatech Framework for Google apps. Voice messaging, IVR, Mobility, fax and presence Unified Communications for Google apps- Technical configuration • Pick phone system to connect to register on UC server • Point UC server to Google Apps domain via Secure IMAP • Sync Contacts and Calendars via Google API enterprise LAN SIP/TAPI/CSTA/XML • Voice mail • Fax Mail • Auto attendant IP PBX • Mobility server SIP :TDM Gateway Legacy PBX PSTN Unified Communications for Google apps Messaging, Mobility & Presence Gmail Unified messaging Integrates with any phone system to deliver voice and fax access from Gmail and E-mail access over the phone. Rich Phone Presence Integrated phone presence with Google Talk to see who is on or off the phone and initiate click-to-dial off your phone ext. Calendar Integrated Mobility Personal, shared, and public calendars integrated with your phone voice mail greetings, and mobility settings for find me follow me functionality Desktop Voice and Telephony Knowledge Screen Pops Desktop look-up using Google search based on incoming caller ID and name to provide ad hoc call center functionality UC web services Both desktop and web gadgets enable full dialing, presence, and corporate phone search functionality from any OS or browser Enterprise fax services for Google Apps Fax messaging and outbound faxing from Google apps integrated with enterprise PBX and Docs Google Android Integration to existing PBX • Full desktop replacement o Integrates Android OS devices to existing PBX… o Dialing off the pbx o Station to station dialing o MWI support o Find me follow me o Call hand off o Location based routing o Call history/centralized reporting Unified Communications for Google apps Positioning • Alternative to Microsoft UC Portfolio o Replacement for following Microsoft servers and applications o Exchange server 2007/2010 with UM o SharePoint server o MS Office Communication server o Microsoft Speech Server o Delivered in ubiquitous web framework o Integrated to existing voice infrastructure Value of Google apps + Esnatech UC • Delivers full UC portfolio at a fraction of the cost and infrastructure compared to other vendors such as Microsoft, Cisco & IBM • Enables interoperability with any phone system and mobile device • Enables organizations to embrace the cloud for core applications like email without losing key voice and real-time communication features: • Unified Messaging • Click to dial presence • Fixed to mobile convergence • Works across any OS or business infrastructure - minimum cost of deployment, maximum access to communication tools o Mobility services enables mobile access to PBX for cost containment , auditing, and security contol o Scalable Services that can be deployed in the enterprise or in the cloud o Demand for UC solutions is expected to quickly escalate in the next five years – growing to more than 11 million seats annually by 2011 Value esnatech’s Unified Communications for Google apps • Provide the missing link.. ( enterprise voice integration to the cloud) • Enable enterprise UC features natively In Google Apps environment • Access Google Meeting appointments over the phone • PBX &VoIP integration to Google Apps.. o Enables Choice of Cloud integrated Unified communications vs. Microsoft/IBM/Cisco Unified Messaging Fax server Audio Conferencing IVR applications Speech integration to Google Apps PBX Least cost routing and reporting Desktop and CRM Telephony Rich enterprise voice presence Unified communications without the major RIP and Replace investment! One solution seamlessly integrated to the cloud! Randy Homyk SEIU Voice infrastructure Thank You!