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					GREGORY M. ANZALONE                                                      282 South Roycroft Blvd.  Cheektowaga, New York 14225                                                                                                  716-835-6060

SUMMARY OF SKILLS: Seasoned Systems Network Administrator. Experienced in Microsoft Exchange, Windows Server, Active
                   Directory, Novell GroupWise, eDirectory, Server Administration


                        Implemented email encryption using Voltage email Security to satisfy HIPAA compliance
                        Introduced anti-spam protection into the environment with Barracuda Spam Firewall, reducing spam
                         at the desktop level by over 90%
                        Planned and installed Blackberry Enterprise Server (BES)
                        Researched and instituted enterprise wide, cross-platform backup solution as part of the Disaster
                         Recovery plan. Ensured off-site data retention met business needs
                        Facilitated file share redesign and layout for more effective data security and management
                        Various acquisition projects including, user, email and file system migrations both to and from Novell
                         and AD to AD


                     Have administered various system environments, including Windows Server 2003, Exchange Server
                        2003, Novell NetWare 6.5, GroupWise 7.0 Establish End User Network Security and Rights.
                     Administered supporting application servers, such as Barracuda Spam Firewall, Blackberry Server,
                        Backup Server, Email Encryption Server
                     Server maintenance on a regular basis. Apply needed patches and upgrades, replace old or failing
                        equipment, anticipate the needs for new equipment
                     Documented ‘How-to’ information in corporate wiki so tasks could be easily understood and replicated
                     Well versed in TCP/IP, DNS, DHCP

                    DESKTOP / USER SUPPORT
                     Experienced with desktop operating systems – Windows XP, Vista, Mac OS X
                     Mainstream desktop applications – Microsoft Office, Outlook, Entourage, Apple Mail, Photoshop
                     Various cell phone set up and configuration – iPhone, BlackBerry, Windows Mobile phones, etc.
                     All aspects of user support, troubleshooting PC hardware /software problems. PC installation and
                       configuration. Proficient with Mac OS X hardware and software

                     Work with various vendors to establish relationships and ensure cost savings to the company on IT
                       related purchases
                     Ensure maintenance contracts and licensing are up to date or still needed
                     Coordinate either on-site or offsite repair of equipment when needed

                      February 2008 – June 2009 - Corporate Systems Administrator, Synacor – Buffalo, NY
                      September 2001 – January 2008 - Systems Administrator, Meritain Health – Amherst, NY
                      August 1999 – March 2001 - Netware Administrator /Technical Analyst I, HSBC Bank – Buffalo, NY
                      October 1997 - August 1999 - IT Support Specialist, Tops Markets, Inc. – Williamsville, NY

EDUCATION:            Bryant & Stratton Business Institute, Williamsville, NY
                      Associate Degree in Occupational Studies, Electronic Technology Program

OTHER:                Mac OS X Support Essentials
                      Microsoft Exchange Server 2007

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