Job description ROYAL HOLLOWAY

							                              ROYAL HOLLOWAY
                               University of London

                               JOB DESCRIPTION


Department:            Communications and External Relations

Post Title:            Deputy Head of Development

Grade:                 8

Reports to:            Head of Development


Direct Reports
   • Annual Giving Officer
   • Alumni Relations Officer
   • Research Associate
   • Database Officer
   • Departmental Administrator

The team also includes an Alumni Relations Assistant, who reports to the Alumni
Relations Officer.

Key Responsibilities

   1. Work with the Head of Development to design, develop and lead the
      implementation of a long-term Development and Alumni Relations Strategy.
   2. Build the Development programme by developing strategies to identify and
      exploit new fundraising opportunities, including a Parents programme and
      local community engagement.
   3. Analyse key fundraising and alumni relations data, identifying weaknesses
      and opportunities and refining the strategy to adapt to these.
   4. Maintain a close understanding of best practice in annual giving and alumni
      relations, to ensure activities and future plans remain efficient and relevant.
   5. Ensure compliance with key statutory requirements and reporting obligations
      – ensuring systems deliver accountability and audit compliance in particular.
   6. Manage the Development and Alumni Relations team, setting targets and
      monitoring performance, motivating and encouraging staff and ensuring that
      planned activities are implemented with timescales and budgets.
   7. Provide personal development support to staff and conduct annual appraisals.
   8. Manage the Office’s budget, constantly seeking efficiency savings while
      simultaneously identifying opportunities for growth and allocating necessary
      resources to these.
   9. Manage the implementation of the alumni relations programme of activities
      and communications, working closely with the Alumni Relations Officer to
      ensure it is implemented within appropriate budgets and timescales.
   10. Manage the production of the alumni magazine and electronic
       communications materials, working with colleagues across the College to
       ensure key messages are adequately communicated.
   11. Ensure that a compelling annual programme of events and reunions are
       developed and delivered to offer alumni a chance to engage with one another
       and the College.
   12. Oversee the College’s annual giving and legacies strategy, working closely
       with the Annual Giving Officer to build income, increase efficiency and
       identify suitable targets for enhanced appeals.
   13. Develop and implement a donor stewardship strategy which reflects the
       importance and value the College places on philanthropic gifts.
   14. Work with the Database Officer to develop a long-term strategy to ensure the
       Office’s fundraising and alumni relations database is an accurate record and
       that it effectively supports the activities, decision making and performance
       monitoring needs of the Office and wider College.
   15. Manage the Research Associate to ensure the identification of new prospects
       and to establish a prospect management system which fulfils the College’s
       needs.
   16. Ensure that the Office’s administrative, financial and HR processes operate in
       an efficient and accurate manner, sensitive to legislative and best practice
       obligations associated with personal record-keeping, gift processing and donor
       stewardship.
   17. Deputise for the Head of Development as and when necessary.


These duties are a guide to the work that the post holder will initially be required to
undertake. They may change from time to time to meet changing circumstances.

As the needs of the College change the above job profile may be adjusted
accordingly.