; Guide to using Moodle
Documents
Resources
Learning Center
Upload
Plans & pricing Sign in
Sign Out
Your Federal Quarterly Tax Payments are due April 15th Get Help Now >>

Guide to using Moodle

VIEWS: 25 PAGES: 21

  • pg 1
									    A Guide
To Using Moodle


    September 09
Contents

What is Moodle? ..................................................................................................................................................................... 3
How do I use Moodle? ........................................................................................................................................................... 3
Can I access Moodle from home? ....................................................................................................................................... 3
How do I log in? ...................................................................................................................................................................... 4
Overview of the Moodle homepage ................................................................................................................................... 4
How a typical Moodle course looks ................................................................................................................................... 5
What do all those icons mean? ............................................................................................................................................ 5
What if I cannot open or download a file? ........................................................................................................................ 6
How to self enrol on the Moodle Induction Course ...................................................................................................... 7
Why can’t I access all of the courses on Moodle? ........................................................................................................... 8
Navigating your course .......................................................................................................................................................... 9
What is a profile? .................................................................................................................................................................. 10
How do I edit my profile? ................................................................................................................................................... 10
Themes .................................................................................................................................................................................... 10
How do I change my picture? ............................................................................................................................................. 11
What if I am unable to login? .............................................................................................................................................. 12
Activating your college network account remotely ...................................................................................................... 12
Communication in Moodle ................................................................................................................................................. 13
Using Forums ......................................................................................................................................................................... 13
Understanding Forums ......................................................................................................................................................... 14
Replying to forum messages received via email ............................................................................................................. 15
How to control forum messages ....................................................................................................................................... 16
How to subscribe or unsubscribe from forums ............................................................................................................. 16
Setting up email and forum preferences .......................................................................................................................... 17
Messaging in Moodle............................................................................................................................................................. 18
Message preferences ............................................................................................................................................................ 18
FAQs and Troubleshooting ................................................................................................................................................ 19
Appendix 1.............................................................................................................................................................................. 20
Appendix 2.............................................................................................................................................................................. 21




 The wording of this guide is targeted to students however the content applies to all users of Moodle. Staff
 wishing to design their own courses should familiarise themselves with the contents of this first.




Produced by Shirley Crawford/Celia Webster Sept 2009                                       Page 2
What is Moodle?

Moodle is a Virtual Learning Environment (VLE) used by colleges, universities and schools Worldwide. This
is web based application which is a safe and secure environment, where students can access learning
materials and communicate with their tutors and other students. It is organised into areas called courses
which are stored in categories and subcategories according to campus and topic. If your College course has
resources on Moodle your College tutor will inform you how to access them, this is known as being
enrolled on a Moodle course.

There are also other Moodle courses such as the Learning Services Virtual Learning Centre on which all
students are automatically enrolled.

Your Moodle account is linked to an email address to which messages are sent, you should
check this email account regularly in case your tutor has sent you important information.

                            Access to your courses on Moodle is available 24/7

How do I use Moodle?

When you enrol as a student at Cornwall College you will be supplied with a network username and
password. Your username will be in the format of firstname.lastnamexxx where x is a randomly
generated number, e.g. fred.bloggs285 and your password will be an eight digit student enrolment
number, eg 30198652

So Fred’s network username is fred.bloggs285 and his password is 30198652, however the first time he
uses a college computer he will have to change his password and agree to the Acceptable Use Policy (see
page 20); this is known as activating your account.

Once Fred’s network account has been activated he can log into Moodle using his login name and new
password. Students who do not use college computers (e.g. distance learners and part-time students) should see
page 12 for information on how to activate their account from outside of college.

You can access Moodle from the link in student central on the College
Intranet when using College computers. Click on the Moodle logo.

Can I access Moodle from home?

Yes, this is the beauty of Moodle, it enables you to keep up-to-date with your course when you are away
from College. Simply, connect to the Internet and type the web address in your browser:

                                       http://virtual.cornwall.ac.uk
                 (Do not put www in front of the address and note that it is ac.uk and not co.uk)

                   You should now see the Moodle homepage, similar to the one shown below.




Produced by Shirley Crawford/Celia Webster Sept 2009   Page 3
How do I log in?

                                          At the top left of the Moodle homepage there is a login box. Enter your
                                          network login and password. You should also use this login if you are
                                          accessing Moodle from home.

                                          Remember your username will be in the format of fred.bloggs285 and the
                                          password is the one you made when you activated your network
                                          account.

Your Moodle account is automatically created the first time you log into Moodle.

Overview of the Moodle homepage

The Moodle homepage contains a central panel which has links to sites for college students; this central
panel will also contain any important notices. Below are explanations of some of the blocks to the left and
right of the screen, you will see blocks similar to these in other Moodle courses.


Main Menu – Contains a copy of this booklet, help sheets, information and site
news.


Course Categories / My Courses – This is a list of categories. Once you have
logged in this will change to My courses which will display a list of Moodle courses
on which you are enrolled.


When you first login to Moodle you will be
automatically enrolled on the following Moodle
courses within 24 hours: Learning Services Virtual
Learning Centre, Student Union and Cultural Diversity.
This list will grow as you progress in your studies. You
enter a course by clicking on its title.


Calendar - Displays global college events, events inserted by
your tutor(s) relating to your courses and your own personal
calendar entries.


Messages - If you have received
messages they will be displayed
here (see page 18 for more
information about messages).


Course Search – Quick way of finding a particular course by using keywords. You
can also view course categories by campus, by clicking on a campus logo.




Produced by Shirley Crawford/Celia Webster Sept 2009       Page 4
How a typical Moodle course looks

Each course in Moodle contains similar objects, but may look completely different depending upon how
your tutor has set it up and what resources it contains.

There are two basic elements on a Moodle page, topics and blocks. Blocks can go on either side or both,
and usually show information relevant to the user, while the topics occupy most of the space in the middle
of the page, and display or link to a majority of the course content.

The example below is from the Moodle Induction Course. Note that some of the blocks on the left and
right of the screen are similar to ones you will have seen on the Moodle homepage.




                                                                                           Blocks
                Blocks


                                                                                  Topics




The Moodle Induction Course is open to all students. On page 7 are instructions on how to self enrol
on this course, it will help you to understand how Moodle works.

What do all those icons mean?
Below is an explanation of some of the icons you may see in your courses. As each course is different, you
may not see all of the icons described below, or they may look different if you have applied a particular
theme in your profile (see page 10).


                                            Moodle resources and activities
           A webpage or text page                                    A directory containing files

           A discussion forum                                        Appointments

           A quiz/test                                               Feedback or questionnaire

           Link to a website                                         A Wiki

           A chat session                                            A Glossary

           An assignment                                             A Slideshow

           A choice - similar to a poll                              A Database

           A lesson                                                  A Scorm (Interactive resource)

           A book



Produced by Shirley Crawford/Celia Webster Sept 2009     Page 5
The icons below are application resources and will require you to have the relevant software application
installed on your computer or viewers which can display the files. All College machines will have the
necessary software installed but you may need to install some on your home computer. Below are details
of where you can download application viewers and software.

                                          Moodle application resources
     Link to a Word document                                      Link to a PowerPoint presentation

     Link to an Excel Spreadsheet                                 Link to an Adobe Acrobat file

     Link to a graphic/image                                      Link to a flash file or movie

     Link to a sound file                                         Link to a zipped file


What if I cannot open or download a file?
If you are using a college computer, ask advice from a member of staff. If you are away from the college, it
is possible that your computer does not have the correct software installed to read that type of file.
Is your computer telling you what type of file it is? Most people should be able to open Microsoft Word
documents, but you may not have the software to open an Adobe Acrobat file.

If you have problems there are help sheets which can be accessed from the Main Menu on the
                                     Moodle homepage.

Popup blockers: Check that your computer is not blocking pop-up windows from the Moodle site.
Depending on which browser you are using you can add http://virtual.cornwall.ac.uk to your trusted sites.

                                              IMPORTANT
 The College does not endorse any of the following sites, nor can it be held responsible for damage caused
                                   to your computer by installing software.
               Installation of software on your home computer is entirely at your own risk.
             Make sure you read the instructions on these sites before downloading software

Application Viewers
Some resources in Moodle require you to have specific software installed on your computer in order to
view the files. As some of the original website addresses are rather long and can be difficult to type
correctly. Some of these addresses have been shortened using Tiny Url - this is a website which lets you
enter long website address, it then creates a short address. www.tinyurl.com
 VLC media player is a highly portable multimedia player              Viewers from the Microsoft Website these free
 and multimedia framework capable of reading most audio               viewers will allow you to view files created in all
 and video formats as well as DVDs, Audio CDs VCDs.                   versions of Office but you will not be able to edit
 http://www.videolan.org/vlc/                                         them. http://tinyurl.com/2u5cev
 Quicktime player http://tinyurl.com/d3w3t                            Microsoft Windows Media Player
                                                                      http://tinyurl.com/9rz5l
 Macromedia Flash and Shockwave files                                 Open Office this is a free Office Suite similar to
 http://www.adobe.com/ - if you do not want to install the            Microsoft Office, except that it is free. Files created
 Yahoo toolbar, make sure you remove the tick. (Recommend             in Open Office are compatible with Microsoft Office.
 that you do not install it as it is not easy to remove).             Note, it is a very large download or you can order it
                                                                      on CD. http://www.openoffice.org/
 7-Zip - free zip compression software                                Adobe Acrobat Reader PDF reader
 http://www.7-zip.org/                                                http://www.adobe.com/

 Microsoft Office 2007 - Student Software Offer - If you wish to purchase Office 2007 you can buy discounted
 software from http://www.software4students.co.uk/ or http://www.phoenixs.co.uk/online-deals/MS-StudentDeal.aspx

Produced by Shirley Crawford/Celia Webster Sept 2009         Page 6
How to self enrol on the Moodle Induction Course

Most courses in Moodle are closed which means that only authorised staff and students have access, these
courses are protected by a password known as an enrolment key.

In some cases a tutor will have already enrolled his/her students on a Moodle course, in which case they will
be able to access when they login to Moodle and an enrolment key is not required. These courses will be
displayed under My Courses after logging in.

There are some courses in Moodle which do not have restricted access; the
Moodle Induction Course is one of them. However you will still have to
enrol on the course to access it.

Once you are logged into Moodle it is relatively easy to self enrol on a course.
The procedure for self enrolment on your student courses is similar to this but
usually you will need to enter an enrolment key (see next page for more
information about different types of access to Moodle courses).

To enrol on the Moodle Induction course, enter Moodle Induction into the
course search box on the homepage then click Search courses

You will then see the search results, click on the link to Moodle Induction Course




You will be asked to confirm that you want to enrol on the course, click Yes and you will be taken directly
into the course.




When you self enrol on a course, you should receive an automatic email from the course owner, welcoming you. This
will go to the email address you have specified in your profile, usually your College email address.

The message will look similar to the one below.




Produced by Shirley Crawford/Celia Webster Sept 2009   Page 7
Once you have entered the course, you can explore the features and resources available and work through
at your own pace, to familiarise yourself with Moodle.




Why can’t I access all of the courses on Moodle?

There are several reasons why you may not be able to access a course in Moodle.
When you search for a course you will see icons next to the course name these
indicate the access permissions for that course.


 Icon          Access Type                                           Explanation
            Guest Access             Some courses allow guest access; a course that displays this icon alongside
            (anyone can access       the course name can be accessed by anyone who logs in as a guest.
            the course)
            GuestAccess with   Some courses only allow guest access to people who have the enrolment key;
            an enrolment key   (this is a type of password) that a guest needs to enter each time to access a
                               course.
                               Most courses are set up this way and can only be accessed by students who
            Guests are not
                               have been enrolled on the course by their tutor or have been given the
            allowed and only
            those who have the enrolment key.
            enrolment key can
                               Enrolling on a course using an enrolment key is a one-off process. Students who
            self enrol.
                               have already been enrolled on a Moodle course by their tutor do not need an
                               enrolment key.

When a tutor is creating a course in Moodle, he/she may have chosen to not make the course available to
students, in which case the course is hidden from view so you will not see it listed. Your tutor will inform
you when it is available for you to access




Produced by Shirley Crawford/Celia Webster Sept 2009      Page 8
Navigating your course

There are a number of ways to move around a course. The example shown below is from the Moodle
Induction Course; M_Induction – is its short name. (Note: If you were to receive a forum message via
email from this course, you would see the course short name M_Induction at the start of the subject line).

1 - Breadcrumb Trail - this is a menu positioned below the course title which shows your position in the
course. The notes below will make this clearer.


                                                       Breadcrumb Trail in Moodle

         Cornwall: Clicking on this link would take you back to the Cornwall College Moodle homepage
         M_Induction: This is the short name for the course, clicking on this will take you the homepage of
         the course.
         Resources: Clicking on this would display a list of all of the Resources in this course.
         A folder containing files: This is in a different colour and indicates that this is the resource
         currently being viewed.
The above is only one example of how the breadcrumb trail menu may appear; it will be different in each
course. Keep an eye on this as you navigate around, you will notice that it changes to reflect your current
position.
2 - Jump to
If your course contains a lot of topics it can be tiresome having to
scroll up and down the page. You can collapse all of the topics by
clicking on the square box to the right of the topic heading

Opposite is an example of the topics collapsed, this will then display a
jump-to box at the bottom of the topic, which you can use to
navigate to another topic.

The topics can be fully restored by clicking again on the + sign in the
squared box to the right of the current topic.

3 - Course Menu
Some courses may contain a course menu; this is an additional way to
navigate topics and content. Topics can be expanded by clicking on
the + next to the folder icon; this will display the content in that
topic. The course menu works in the same way as the jump to - it
only displays the topic you have selected, the remaining topics
become hidden. Click Show All Sections to reveal all the topics.

Note: if you use any of the above methods, or click on the links in the
breadcrumb trail to navigate to another area of the course your input may
not be saved. To avoid this always ensure that you complete what you are
doing within the activity first e.g. post to a forum, completing a quiz, make
sure you save or submit changes before navigating away from the page.

Finally, it is possible to navigate between pages by using the backward and forward buttons on your web
browser. This is not recommended; you will obtain more consistent results by using the navigation
options within Moodle and the course pages.


Produced by Shirley Crawford/Celia Webster Sept 2009             Page 9
What is a profile?

A profile contains details about you, such as your name and details of Moodle courses on which you are
enrolled. It also contains other information some of which you can change. This is similar to profiles used
in social networking sites like Facebook. As other people can see your profile by clicking on your name you
should be careful what information you enter.

How do I edit my profile?

Once you have logged into Moodle, you can access your profile
from almost anywhere, by clicking on the link to your name at
the top or the bottom of the screen.

When you are in your profile, click on the Edit
profile tab. You will then see the following
screen, click on the button Show Advanced to
see your complete profile.

On this screen you can change your email address
along with other options. We recommend
that you do not disable your email address
as you will not receive messages sent by your
tutor or other learners in Moodle. See page 17
for more information regarding setting up email
and forum preferences.

Enter information in the Citytown field as this
field is blank by default and is a required field.

You should write some basic information about
yourself in the description box, in addition to
your college course name that you will see here,
so that other users know who you are. For
obvious reasons it is not a good idea to include personal details such as your home address and phone
numbers, doing so is entirely at your own risk.

A picture is linked to all Moodle accounts which by default is a smiley face, you can change this to any other
suitable image if you wish, see next page on how to do this.

Themes

If you would like to customise how Moodle looks for you, either to suit your visual preference or if you just
want to make the pages look different, you can do this by changing the theme. Themes contain different
colours, textures and styles.

In your profile you will see a drop-down menu labelled Preferred Theme. Selecting one of these enables
you to change how everything in Moodle appears to you. Some of the themes listed at the top under the
default option, are designed to aid accessibility. If you do change your preferred theme, the icons in Moodle may
also change in appearance to those shown in this guide.

Once you have chosen a theme and decide you do not like you can change it to another – just experiment
until you find one you like! Click Update profile when done.



Produced by Shirley Crawford/Celia Webster Sept 2009   Page 10
How do I change my picture?

You can upload a picture from your computer to Moodle which will be used in various places to represent
you. The best image to use is a close-up of your face, but you can use any you like. When using images you
should be aware of copyright law and should not use anything belonging to someone else whose permission
you do not have.

The picture must be in JPG or PNG format (ie the file names will usually end in .jpg or .png).

You can get a picture file using one of four methods:
  1. Using a digital camera: your photos will most likely already be on your camera/computer in the
     correct format.
  2. You can use a scanner to scan a printed photograph. Make sure you save it as JPG or PNG format.
  3. If you're artistic, you might draw a picture using a paint program.
  4. Search the web for copyright free images: You can find out about how to search for copyright free
     images at Intute http://www.vts.intute.ac.uk/tutorial/imagesearching/
         Other sites are Flickr http://www.flickr.com/creativecommons/
         Open Clipart http://openclipart.org/ Microsoft Clipart http://office.microsoft.com/clipart
         Finally, if you still can’t find anything, there is a Creative Commons search engine at
         http://search.creativecommons.org/


To upload your picture, open your profile and click on the Edit profile tab. Scroll down the page until you
see area which displays the default smiley picture.




To upload the image, click the "Browse" button and navigate to where the picture is stored on your
computer and select it.
NOTE: Make sure that the file is not larger than the maximum size listed, or it will not be uploaded.




Then click "Update my Profile" at the bottom - the image file will be cropped to a square and resized down
to 100x100 pixels. When you are taken back to your profile page, the image might not appear to have
changed. If this happens just use the "Reload/Refresh" button in your browser or press F5 on the
keyboard.

When you return to your profile you should see your new picture.




    IMPORTANT: Please make sure that any picture you upload is not copyrighted, rude or
             offensive as your picture can be viewed by all users of Moodle.

Produced by Shirley Crawford/Celia Webster Sept 2009   Page 11
What if I am unable to login?

If you find that when you try to login to
Moodle it does not accept your username
and/or password you will be redirected to a
page similar to the one opposite.

At this point, try entering your username and
password again in case you entered it
incorrectly.




If you still cannot login, see the following:-

    1. One of the reasons you may not be able to get into
       Moodle it is that your password may have expired.
       Students who are in college are prompted to change
       their password every 180 days, when they login to
       college computers. However if you do not use
       college computers you will not receive a warning. If
       your password has expired you can create a new
       one at http://pwd.cornwall.ac.uk

    2. When in college, if you have forgotten your
       username or password you should contact one of
       the staff in the Learning Centre who will be able to
       re-set your password for you.

    3. If you are outside of college and you cannot login,
       you should email the IT Helpdesk from your home
       email account helpdesk@cornwall.ac.uk tell them the problem you are having, giving them your full
       name, the college based course on which you are enrolled, name of your tutor and your campus,
       they will then be able to assist you. Alternatively you can phone the Helpdesk on 01209 616111.

    4. If you are able to login to Moodle but are having problems accessing your Moodle course, in the first
       instance you should contact your tutor to check that their course has been made available to
       students or to enquire if you need an enrolment key to access the course.

Activating your college network account remotely

    If you do not use college computers you will need to activate your account before you can login to
    Moodle, you can activate your account remotely (outside of college) by going to http://pwd.cornwall.ac.uk
    (see above image) using the network username and password provided by the college.

If you need further help accessing your Moodle course you should send an email to vlemail@cornwall.ac.uk
again providing your full name, the college based course on which you are enrolled, name of your tutor,
your campus and the name of the Moodle course which you are trying to access and a contact phone
number.

Please note that vlemail@cornwall.ac.uk is only for problems related to Moodle and courses, for problems
with logging into Moodle you should contact the IT Helpdesk.


Produced by Shirley Crawford/Celia Webster Sept 2009   Page 12
Communication in Moodle




There are two main types of communication in Moodle, Forums and Messages:-

Whilst in a course you can read messages sent to the forum(s) and reply to messages. Messages posted to
forums may also be sent to course members via email, depending on how the forum has been set up.

If you receive an email message from a forum, you will see that the short name of the course is shown at
the beginning of the email subject line, eg M_Induction: this is so you can identify which course/forum the
message has come from. If you click on the reply option at the bottom of the message, you will be
prompted to log into Moodle and taken to the reply section of the forum.

Using Forums

Forums enable all course members to communicate with each other.
These are essentially used in five different ways:
         News/Announcement forum – Most courses have this type of forum which is used by the course
         tutor(s) to post announcement to students on a course. These messages are also automatically sent
         to users email addresses and displayed in the course forum. Generally you cannot reply to these
         messages.

         A single simple discussion - is just a single topic, all on one page. Useful for short, focussed discussions.

         General Forums – These forums can be set up in many different ways. They are used for discussion
         with your tutor and/or other course members; anyone can start a new discussion topic at any time.
         The forums can be named anything by the tutor eg Student Social Forum, Assignment Forum etc.

         Each person posts one discussion - Each person can post exactly one new discussion topic (though
         everyone can reply). This is useful when you want each student to start a discussion about say, their
         reflections on the week's topic and everyone else responds to these.

         Q And A Forum - The Q & A forum requires students to post their thoughts/answers before viewing
         other students' postings. After the initial posting, students can view and respond to others' postings.

Any forum in which you can post messages also allows you to attach files to the message.
There is no limit to the number of forums which can be in a course.
Students enrolled on a Moodle course can be divided into groups. For example according to year, level or learning
set. This enables forum postings to be targeted to a specific group.




Produced by Shirley Crawford/Celia Webster Sept 2009     Page 13
Understanding Forums

When you enter a forum you will see a list of discussions
topics. Each message will have a subject heading so that the
reader will know what the discussion is about. Clicking on a
subject heading will open the original message where you can
view the message and any replies (replies to a message are
known as a thread).
The front page of a forum also gives details on the name of
the person who started the discussion, the number of replies
and the date of the last posting; this is useful when checking
to see if there are new messages. If you want Moodle to flag
message which you have not read, you can set this up in your
profile, see page 17.
When you view a message you will see the replies. You can
click on the dropdown menu at the top of the screen to
determine the order in which you would like to view the
thread.


To add your own reply to a thread, click on the reply link at
the bottom of the message you are replying to. This will
open the HTML editor, some of the toolbar icons are similar
to those found in most word-processing programs. Type
your reply to the message.
If you want to attach a file to your message there is an
option at the bottom of the page. You can also select
whether you want replies to your message emailed to you.
When you have finished, click on Post to forum. You will
then see a message informing you that you have 30 minutes
in which to edit your post before it is posted to the forum
and emailed to everyone to everyone who is subscribed to
the forum.


                                                       HTML Editor Toolbar




Produced by Shirley Crawford/Celia Webster Sept 2009          Page 14
 Replying to forum messages received via email

When you receive a forum message via email, it will contain the text of the message and any attachments.
The example below is a message from a course called ECDL Level 2. The various elements of the message
are explained below.

Note: Your email software may not display your messages exactly the same as the one below.




                                                                              Your email account or operating system may
       Short name of course                  Name and email address of the    want to block some content of the message.
       and message subject                   author of the message.           This can happen if the message contains a
       heading.                                                               picture or an attachment. Clicking on the link
                                                                              will unblock the content.




Short name of course,
name of forum and
                                                                             Main body
message subject                                                              of the
heading.
                                                                             message




If you click on any of the reply links at the bottom of the message, your web-browser window will open and
you will have to log into Moodle. This will take you to the forum from which the original message was
posted.

         Show parent – this will display the parent message to which this reply relates.
         Reply – this will open the message you are viewing with a reply box below the message, where you
         can post your reply to this message.
         See this post in context – will display the whole thread of messages relating to this topic.




It is important to remember that when replying to forum messages you should use the reply link at the
bottom of the message so that you are taken to the original message in Moodle from where you can post
a reply.
Do not use the normal reply button in your email software on the toolbar as this will send your
reply to the personal email address of the person who posted the message, which means that your reply
will not appear in the forum.




Produced by Shirley Crawford/Celia Webster Sept 2009            Page 15
How to control forum messages
If a forum has been set up with mandatory subscription, you will be able to view all the messages relevant to
you and you will also receive copies via email.

If you are subscribed to several Moodle forums you can get overloaded with emails, luckily there are ways
in which you can control your subscriptions and the way/amount of messages you receive. This page and
the next describe how you can control forum messages.

How to subscribe or unsubscribe from forums
Note: The term subscription does not mean that you have to pay to belong to a forum.

The following shows you the different information you will see to the top right of your screen once you
have entered a forum.

     In this instance everyone is subscribed to this forum by the
     tutor so you cannot unsubscribe. You will receive all of your
     messages sent from this forum via email.


     In this situation you will be able to choose if you want to
     subscribe to the forum, if you do subscribe (by clicking on the link
     to Subscribe to this forum), you will also received the messages
     via email.


     You can unsubscribe from a forum at anytime by clicking on the
     link to Unsubscribe from this forum you will still be able to
     view the messages in the forum but you will no longer receive
     them via email.

     When you are subscribed to a forum it means that you will be sent email copies of every post in that
     forum (posts are sent about 30 minutes after the message was written – this time delay gives the author
     sufficient time to change or edit their original posting before the message is sent out).


Reminder: if you unsubscribe from a forum the only way you will be able to view messages is by logging in and
viewing them in the forum as you will no longer receive them via email. And you cannot unsubscribe from a forum in
which your tutor has forced subscription - see next page for how to set up preferences for forum messages.




Produced by Shirley Crawford/Celia Webster Sept 2009   Page 16
Setting up email and forum preferences

If you are on a course(s) which uses forums, you can sometimes be
overloaded with forum messages coming to you via email, especially if you only
check your email occasionally. Fortunately there is a way you can control this.

Whilst logged into Moodle click on your name at the top or bottom of the
page. This will take you to your profile. Click on the tab marked Edit
Profile. You will see the following options (if not click the Show Advanced
button to the top right).
 We suggest you set your email preferences to be the same as the ones shown in blue below.

Email display - this allows you to select your email preferences.
You should check that your email account is set up to Allow only
other course members to see my email address. This is so
that you can be contacted by you tutor who will send you important
messages and other members of your course will be able to contact
you.
E-mail activated - Check that your email address is enabled, do
not disable it, if you do you will not receive forum or email messages
from your Moodle courses.
E-mail format - you would normally not change it from Pretty
HTML format.

Email digest type - this is where you can set up how you want to
receive forum email postings. The default is No digest this means
that you will get every single individual message posted to your email
account.
Complete - is one single email containing all of the messages sent to
you in one message per day.
Subjects - one daily email from all the Moodle forums to which you
are subscribed. This one message contains the subject headings only,
if you want to read the messages in full you will have to read them in
the forums by clicking on the links in the message. Opposite is an
example of a daily digest.

Warning: if you choose a complete or subjects daily email you may miss important messages sent by your tutor such as
room changes etc, as email digests are automatically sent out at the end of the working day.

Forum auto-subscribe - you can select if you want to be
automatically subscribed to a forum when you post a message, this
means you will also receive replies and messages via email.
Forum tracking - keeps track of what messages you have read and
highlights next to the forum name the number of unread messages in
the forum.
When in a forum you can quickly see which messages you have not
read, below is an example.




Produced by Shirley Crawford/Celia Webster Sept 2009   Page 17
Messaging in Moodle

You should not use messaging when in a class unless your tutor has authorised you to do so


You can send a message to another person who is online within your course;
this is carried out by clicking on an envelope icon under online users. This
facility may or may not be available within your course, depending
on how the tutor has set it up.

Clicking on an envelope adjacent to someone’s name will open up their message dialogue box; this is similar
to instant messaging. You will not see an envelope next to your name as you cannot send yourself a message!

If the person you send a message to goes offline, they will see it waiting the next time they login to Moodle.
It may also be e-mailed to them (see message preferences below).

Opposite is an example of a message. If the user is online, the message box will
pop-up on his screen (if you have a pop-up blocker running this may not happen). If
the user is offline the message should be sent to his email address if he has
enabled this option in his message preferences.

Or next time he logs in he will also see the message waiting for him in the
Messages box on the Moodle front page. The name of the sender and the
number of messages will be displayed; clicking on the number next to the
envelope will open the message.

The messages box shows who messages are from and how many messages
there are.

Message preferences

When in your profile click on the button marked Messages, then click the Settings
tab. From here you can set up preferences for your messages which includes whether
you want messages to be e-mailed to you when you are offline.

When you receive a message from someone you can, reply, add the contact to your
message list, or block messages from that person. You can also search for people by
clicking on the search tab.

In contacts, move your mouse over the icons under incoming contacts to see what
each icon is for. The message history holds a record of all of the messages you have
sent and received from people in your contacts list.

When you reply to a message you will see the pop-up window recording your
conversation, this window refreshes every 60 seconds. This can be useful to talk to
your tutor if is she/he is online when you are working from home. Note: if your
computer blocks pop-up windows then you will not see the pop-up window, see the help sheet
under the main menu on the Moodle homepage.

                                            Warning:
    Note that all messages, logs and actions are recorded in Moodle and can be traced if the
                                  system is misused or abused.



Produced by Shirley Crawford/Celia Webster Sept 2009   Page 18
FAQs and Troubleshooting

What does Moodle stand for?
   The word Moodle was originally an acronym for Modular Object-Oriented Dynamic Learning
   Environment.

       It's also a verb that describes the process of lazily meandering through something, doing things as it
       occurs to you to do them, an enjoyable tinkering that often leads to insight and creativity. Anyone
       who uses Moodle is a Moodler.

Why are there not Moodle courses for all modules I am studying at College?
   Staff are working towards putting resources online, but this takes time. Speak to your tutor(s) to find
   out if they will be putting resources in Moodle.

Why am I not receiving messages via email from forums?
   You have probably not entered your email address correctly in your profile, or you have disabled your
   email address, see pages 10 and 17. If you are still having problems contact vlemail@cornwall.ac.uk.

I am getting overwhelmed with messages from forums, what can I do about it?
     Read the section Communication tools in Moodle pages 13 - 17.

I am getting instant messages from people I do not know, how do I stop this happening?
     If you are having problems with messages, you can block people sending you messages. Page 18
     explains how to do this.

I see that some people have pictures next to their name, how can I have a picture?
      See page 11 on how to upload a picture to your profile.

Word documents keep opening in Internet Explorer, how can I make them open in Word?
   This is due to the way your computer is set up. On the home page of Moodle under the Main menu
   you will see a link to some help sheets which explain how to overcome this problem.

I’m having problems downloading and opening files
     There could be several reasons for this. Download the help sheet from the home page of Moodle. If
     you are unable to download it at home contact your tutor and ask him/her to get a copy for you. Or
     email vlemail@cornwall.ac.uk so a copy can be emailed to you.

How do I re-direct college emails to my personal account.
    It is possible to re-direct your college email account to your personal mail. On the home page of
    Moodle under the Main menu you will see a link to some help sheets which explain how to do this.

I am having problems logging into Moodle
      There could be several reasons for this, see page 12.

I am working online from home and I am having problems with my Moodle course, what
should I do?
     In the first instance you should contact the tutor of the Moodle course. If the tutor is unable to help
     you due to technical difficulties then email the VLE Administrator at vlemail@cornwall.ac.uk

   The following pages contain details about Account Activation and a copy of the College IT
                                     acceptable use policy.

              This policy applies to all students using College computers and/or Moodle.


Produced by Shirley Crawford/Celia Webster Sept 2009   Page 19
                                                                                                                                         Appendix 1
                                           Cornwall College Computer Network
                                               Account Activation Details
  Username: This information will be given to you as
                                                                                 Password:
  part of the enrolment process
  Email Address:                                                                 Print Balance:

     You will be required to change your password the first time you log in to the network.
     Your password must be a minimum of 6 characters (letters or numbers) and must not be disclosed to anyone. You will be required to change
     your password every 180 days.
     You have your own private network storage area (h:\ drive). This storage area is a working space and it is your responsibility to manage your
     space quota efficiently. You can use the SkyDrive within Mail.Live to backup/archive any work. SkyDrive is a Microsoft maintained service and
     as such the College cannot recover any data lost from within it.
     Your account expires when your course ends. You will be notified 90 days before the course end date and thereafter at more frequent intervals
     until your account expires. Please be aware once your account expires All FILES AND EMAILS WILL BE REMOVED. It is YOUR responsibility
     to ensure they are backed up before the account expiry date is reached. Files and emails can be backed up to the SkyDrive within Mail.Live,
     CD/DVD or USB memory stick.

           Services available off Campus
                      Email (mail.live) – http://mail.live.com or via the link on the front page of the Intranet
                      Skydrive – access via http://mail.live.com
                      Intranet – https://intranet.cornwall.ac.uk
                      Moodle (VLE) – http://virtual.cornwall.ac.uk or via the link within mail.live
                      Video Portal – http://media.cornwall.ac.uk

           Services available on Campus
                      All of the services listed above
                      Guest Wi-fi Network – instructions are found on the front page of the Intranet
                      Network access to your personal storage space (h:\ drive) and shared folders (j:\ drive)
                      Printing and photocopying

           ID Cards & Printing
                     ID Cards must be carried at all times. They are also required to access printing and Learning Centre resources
                     Lost or stolen cards must be reported to the Local Office. The Local Office will re-print cards at a cost of £5.00 per card.
                     Additional print credits can be purchased from the Learning Centres (minimum credit of 50p).

Cornwall College Summary Acceptable Use Policy & Code of Practice

You are authorised to use the Cornwall College computer systems while you are enrolled at the College. You may use the system to undertake all
activities relating to your education and training. This includes the electronic access and storage of course work, as well as the use of peripherals
such as scanners and printers where provided.
You are not permitted to use the computer systems for illegal or offensive purposes.
Unacceptable use will be reported to your course manager. Persistent offences will result in disciplinary action.
Unacceptable Use

                      Accessing, distributing or storing inappropriate images or information (e.g. nudity, racial hatred, drugs, etc.).
                      Installing software (e.g. applications, games, etc.) including where such installation is a breach of copyright.
                      Attempting to access another user’s files or attempting to modify or delete them without consent.
                      Using the College network, Email, Intranet, Video Portal or VLE services to distribute or publish illegal, offensive, or copyright
                      material.
                      Executing software designed to damage, interrupt, or render unusable, the network or individual workstations.
                      Playing games including internet games at any time.
                      Using Email, chat rooms or social networking sites for personal use other than in support of your study, during timetabled lessons
                      as directed by your tutor.
                      Sending messages via messaging software, other than those available within Moodle for college related purposes.
                      Downloading, distributing or playing copyright music or videos (copyright-free material is available on the Internet).

The storage of copyright material on the College network or College equipment is illegal and is strictly prohibited. Any copyright material found will be
removed.
You are advised that further activities not listed above but deemed to breach the Code of Practice will be dealt with in the same way as the
unacceptable use identified above. Students are expected to be respectful to others and not menace, threaten, offend, disrupt, or inconvenience
others. This includes using mobile phones and eating or drinking within the IT Classrooms.
You are responsible for any actions carried out using your account. You should therefore ensure that you do not share your password with anyone and log off
your computer if you are leaving it for more than a few minutes. Users are advised that the College uses remote monitoring tools in order to ensure that
acceptable use is observed at all times. You are further advised that all internet usage is logged, and evidence of unlawful activity will be reported to the
appropriate authorities.
A copy of the complete Acceptable Use Policy will be stored on your h:\ drive, after you log in.



Produced by Shirley Crawford/Celia Webster Sept 2009                           Page 20
                                                                                                                               Appendix 2
                                 By logging into the network you accept the following terms and conditions.



                        Cornwall College IT Acceptable Use Policy 2009

                                                                    Summary

   This policy encompasses all aspects of IT and communications use including, but not limited to, accessing College network resources, internet &
   email services, software use and voice communications. Cornwall College Information Technology Services are hereafter referred to as CCITS.
   Further definitions for third parties are available on the electronic copy of this document stored on the Intranet.

   The use of the College computer systems, voice and data network by staff, students and visitors is subject to the conditions set out in this
   document. This document is intended to provide guidance to all users of their obligations.

                                                                 Acceptable Use

   Students and Staff may use CCITS for all activities relating to education and training within the corporation. Furthermore Staff and Students
   are permitted to access and communicate with other User Organisations, over public and private networks to which the College has
   connectivity for academic purposes only. This includes JANET and other Internet Service Provider (ISP) services utilised by the College.

                                                               Unacceptable Use

CCITS may not be used for any of the following:
    1.   Storing or transmitting any material which is; threatening, libellous, defamatory, obscene, pornographic, or other material
         that would violate any law. You agree not to store any information that may infringe upon or violate any third party's
         intellectual property rights, including, without limitation, copyright, patent, trademark, trade secret, moral right, proprietary
         rights, or rights of publicity or privacy, or contain obscenity, pornography, or be otherwise inflammatory, or which contains
         any viruses, Trojan horses, worms, time bombs, cancel bots, or any other computer programming routines that are intended
         to damage, detrimentally interfere with, surreptitiously intercept or obtain any system, data, network or personal information.
    2.   The installation, storage, or use of software other than those applications provided by or authorised for installation by
         CCITS. This includes licensed, shareware, and freeware software, and extends to software written by authorised users
         unless it has been produced as part of their course of study or employment with Cornwall College.
    3.   Playing of ANY computer games, including internet games unless directly related to your studies.
    4.   Where CCITS is being used to access another network, any abuse of the acceptable use policy of that network will be
         regarded as unacceptable use of CCITS.

                                                                   Compliance

    1.   It is the responsibility of all staff and students to take reasonable steps to ensure compliance with the conditions set out in
         this Policy document, and to ensure that unacceptable use of CCITS does not occur.
    2.   Where necessary, service may be withdrawn from the User. This may take one of two forms.
              i.    An indefinite withdrawal of service, should a violation of these conditions persist after appropriate warnings have
                        been given by CCITS.
              ii.   A temporary withdrawal of service.
         Restoration would be made only when Information Technology Services was satisfied that the appropriate steps had been
         taken by the User involved to ensure acceptable behaviour in future.
    3.   Access may be suspended should a violation of these conditions cause serious degradation of the service to other users of
         CCITS. Such a suspension would be made on the judgement of CCITS.
    4.   Where violation of these conditions is illegal or unlawful, or results in loss or damage to CCITS, JANET resources, or the
         resources of third parties accessible via JANET, the matter may be referred for legal action.
    5.   Upon first violation the incident will be reported to your course manager or head of department. Further violations may
         result in disciplinary action.

                                                              Identification Cards

    1.   Each member of the organisation will be issued with an identification card. This should be carried at all times while on
         college campuses.
    2.   The identification cards are used to access printing and library services.
    3.   In the event of an identification card being lost or stolen it must be reported as soon as possible to the nearest local office.
    4.   Replacements for lost or stolen identification cards can be obtained from the local offices at a charge of £5 per card.



 Produced by Shirley Crawford/Celia Webster Sept 2009                  Page 21

								
To top