District Retail Manager Cover Letter

Document Sample
District Retail Manager Cover Letter Powered By Docstoc
					Reporting Unit Name                                                     Category      Implementer
Alameda County Water District                                           Retail Only   Retailer
Alameda County Water District                                           Retail Only   Retailer
Atascadero Mutual Water Co.                                             Retail Only   Retailer
Atascadero Mutual Water Co.                                             Retail Only   Retailer
Bear Valley Community Services District                                 Retail Only   Retailer
Bear Valley Community Services District                                 Retail Only   Retailer
Bella Vista WD                                                          Retail Only   Retailer
Bella Vista WD                                                          Retail Only   Retailer
Bellflower-Somerset Mutual Water Company                                Retail Only
Bellflower-Somerset Mutual Water Company                                Retail Only
Big Bear Lake, City of                                                  Retail Only
Big Bear Lake, City of                                                  Retail Only
Calaveras Co. Water District                                            Retail Only
Calaveras Co. Water District                                            Retail Only
California American Water - Coronado/Imperial Beach Service Area        Retail Only
California American Water - Coronado/Imperial Beach Service Area        Retail Only   Retailer
California American Water - Felton Service Area                         Retail Only
California American Water - Felton Service Area                         Retail Only
California American Water - Larkfield Service Area                      Retail Only
California American Water - Larkfield Service Area                      Retail Only   Mixed
California American Water - Los Angeles Service Area                    Retail Only
California American Water - Los Angeles Service Area                    Retail Only
California American Water - Monterey Service Area                       Retail Only
California American Water - Monterey Service Area                       Retail Only   Retailer
California American Water - Sacramento Service Area                     Retail Only
California American Water - Sacramento Service Area                     Retail Only   Mixed
California American Water - Valley Village/Thousand Oaks Service Area   Retail Only
California American Water - Valley Village/Thousand Oaks Service Area   Retail Only   Mixed
California Water Service Company - Antelope Valley District             Retail Only   Retailer
California Water Service Company - Antelope Valley District             Retail Only   Retailer
California Water Service Company - Bakersfield                          Retail Only   Retailer
California Water Service Company - Bakersfield                          Retail Only   Retailer
California Water Service Company - Bear Gulch                           Retail Only   Retailer
California Water Service Company - Bear Gulch                           Retail Only   Retailer
California Water Service Company - Chico District                       Retail Only   Retailer
California Water Service Company - Chico District                       Retail Only   Retailer
California Water Service Company - Dixon                                Retail Only   Retailer
California Water Service Company - Dixon                                Retail Only   Retailer
California Water Service Company - Dominguez                            Retail Only   Retailer
California Water Service Company - Dominguez                            Retail Only   Retailer
California Water Service Company - East Los Angeles                     Retail Only   Retailer
California Water Service Company - East Los Angeles                     Retail Only   Retailer
California Water Service Company - Hermosa / Redondo                    Retail Only   Retailer
California Water Service Company - Hermosa / Redondo                    Retail Only   Retailer
California Water Service Company - Kern River Valley District           Retail Only   Retailer
California Water Service Company - Kern River Valley District           Retail Only   Retailer
California Water Service Company - King City                            Retail Only   Retailer
California Water Service Company - King City             Retail Only   Retailer
California Water Service Company - Livermore             Retail Only   Retailer
California Water Service Company - Livermore             Retail Only   Retailer
California Water Service Company - Los Altos District    Retail Only   Retailer
California Water Service Company - Los Altos District    Retail Only   Retailer
California Water Service Company - Marysville            Retail Only   Retailer
California Water Service Company - Marysville            Retail Only   Retailer
California Water Service Company - Mid-Peninsula         Retail Only   Retailer
California Water Service Company - Mid-Peninsula         Retail Only   Retailer
California Water Service Company - Oroville              Retail Only   Retailer
California Water Service Company - Oroville              Retail Only   Retailer
California Water Service Company - Palos Verdes          Retail Only   Retailer
California Water Service Company - Palos Verdes          Retail Only   Retailer
California Water Service Company - Redwood Valley        Retail Only   None
California Water Service Company - Redwood Valley        Retail Only   Retailer
California Water Service Company - Salinas District      Retail Only   Retailer
California Water Service Company - Salinas District      Retail Only   Retailer
California Water Service Company - Selma                 Retail Only   Retailer
California Water Service Company - Selma                 Retail Only   Retailer
California Water Service Company - South San Francisco   Retail Only   Retailer
California Water Service Company - South San Francisco   Retail Only   Retailer
California Water Service Company - Stockton              Retail Only   Retailer
California Water Service Company - Stockton              Retail Only   Retailer
California Water Service Company - Visalia               Retail Only   Retailer
California Water Service Company - Visalia               Retail Only   Retailer
California Water Service Company - Westlake              Retail Only   Retailer
California Water Service Company - Westlake              Retail Only   Retailer
California Water Service Company - Willows               Retail Only   Retailer
California Water Service Company - Willows               Retail Only   Retailer
Cambria Community Services District                      Retail Only   Retailer
Cambria Community Services District                      Retail Only   Retailer
Camrosa Water District                                   Retail Only   Mixed
Camrosa Water District                                   Retail Only   Mixed
Carlsbad Municipal Water District                        Retail Only   Mixed
Carlsbad Municipal Water District                        Retail Only   Mixed
Carpinteria Valley Water District                        Retail Only   Mixed
Carpinteria Valley Water District                        Retail Only   Mixed
Casitas Municipal Water District                         Retail Only   Mixed
Casitas Municipal Water District                         Retail Only   Mixed
Channel Islands Beach CSD                                Retail Only   Retailer
Channel Islands Beach CSD                                Retail Only   Retailer
Citrus Heights WD                                        Retail Only   Retailer
Citrus Heights WD                                        Retail Only   Retailer
City of American Canyon                                  Retail Only
City of American Canyon                                  Retail Only
City of Anaheim, PUD                                     Retail Only   Mixed
City of Anaheim, PUD                                     Retail Only   Mixed
City of Benicia                                          Retail Only   Mixed
City of Benicia                                          Retail Only   Mixed
City of Beverly Hills                                    Retail Only   Wholesaler
City of Beverly Hills                                    Retail Only   Wholesaler
City of Blythe                                           Retail Only
City of Blythe                               Retail Only
City of Brentwood                            Retail Only   Retailer
City of Brentwood                            Retail Only   Retailer
City of Burbank, PSD                         Retail Only   Mixed
City of Burbank, PSD                         Retail Only   Mixed
City of Calexico                             Retail Only   None
City of Calexico                             Retail Only   Wholesaler
City of Calistoga                            Retail Only   None
City of Calistoga                            Retail Only   Retailer
City of Camarillo                            Retail Only   Mixed
City of Camarillo                            Retail Only   Mixed
City of Chino                                Retail Only   Mixed
City of Chino                                Retail Only   Mixed
City of Chino Hills                          Retail Only   Wholesaler
City of Chino Hills                          Retail Only   Wholesaler
City of Coachella                            Retail Only
City of Coachella                            Retail Only
City of Coalinga                             Retail Only
City of Coalinga                             Retail Only
City of Colusa                               Retail Only
City of Colusa                               Retail Only
City of Compton, Water Dept.                 Retail Only
City of Compton, Water Dept.                 Retail Only
City of Corona, Water Utilities Department   Retail Only   Mixed
City of Corona, Water Utilities Department   Retail Only   Mixed
City of Cotati                               Retail Only   Wholesaler
City of Cotati                               Retail Only   Wholesaler
City of Covina                               Retail Only
City of Covina                               Retail Only
City of Davis, Public Works                  Retail Only   Retailer
City of Davis, Public Works                  Retail Only   Retailer
City of Delano                               Retail Only
City of Delano                               Retail Only
City of Downey                               Retail Only   Mixed
City of Downey                               Retail Only   Mixed
City of El Segundo                           Retail Only
City of El Segundo                           Retail Only
City of Escondido                            Retail Only   Mixed
City of Escondido                            Retail Only   Mixed
City of Fairfield, Dept of Public Works      Retail Only   Mixed
City of Fairfield, Dept of Public Works      Retail Only   Mixed
City of Folsom                               Retail Only   Retailer
City of Folsom                               Retail Only   Retailer
City of Fountain Valley                      Retail Only   Wholesaler
City of Fountain Valley                      Retail Only   Wholesaler
City of Fresno                               Retail Only   Retailer
City of Fresno                               Retail Only
City of Fullerton                            Retail Only   Mixed
City of Fullerton                            Retail Only   Mixed
City of Garden Grove                         Retail Only   Mixed
City of Garden Grove                         Retail Only   Mixed
City of Gilroy                               Retail Only
City of Gilroy                            Retail Only
City of Glendale, Public Services Dept.   Retail Only   Mixed
City of Glendale, Public Services Dept.   Retail Only   Mixed
City of Grass Valley                      Retail Only   None
City of Grass Valley                      Retail Only   None
City of Gustine                           Retail Only
City of Gustine                           Retail Only
City of Hayward                           Retail Only   Retailer
City of Hayward                           Retail Only   Retailer
City of Hollister                         Retail Only   Mixed
City of Hollister                         Retail Only   Mixed
City of Huntington Beach                  Retail Only   Wholesaler
City of Huntington Beach                  Retail Only   Wholesaler
City of Huntington Park                   Retail Only
City of Huntington Park                   Retail Only
City of Huron                             Retail Only   None
City of Huron                             Retail Only   None
City of Kerman                            Retail Only
City of Kerman                            Retail Only
City of La Verne                          Retail Only   Mixed
City of La Verne                          Retail Only   Mixed
City of Lindsay                           Retail Only   Wholesaler
City of Lindsay                           Retail Only
City of Manteca                           Retail Only
City of Manteca                           Retail Only
City of Millbrae                          Retail Only   Retailer
City of Millbrae                          Retail Only   Retailer
City of Milpitas                          Retail Only
City of Milpitas                          Retail Only
City of Morgan Hill                       Retail Only
City of Morgan Hill                       Retail Only
City of Mountain View                     Retail Only   Mixed
City of Mountain View                     Retail Only   Mixed
City of Napa                              Retail Only
City of Napa                              Retail Only
City of Newport Beach                     Retail Only   Mixed
City of Newport Beach                     Retail Only   Mixed
City of Oceanside, Water Dept             Retail Only   Mixed
City of Oceanside, Water Dept             Retail Only   Mixed
City of Ontario                           Retail Only   Mixed
City of Ontario                           Retail Only   Mixed
City of Orange                            Retail Only
City of Orange                            Retail Only
City of Oxnard                            Retail Only   Retailer
City of Oxnard                            Retail Only   Retailer
City of Palo Alto                         Retail Only   Mixed
City of Palo Alto                         Retail Only   Mixed
City of Pasadena                          Retail Only   Mixed
City of Pasadena                          Retail Only   Mixed
City of Patterson                         Retail Only   Retailer
City of Patterson                         Retail Only   Retailer
City of Perris                            Retail Only
City of Perris                                  Retail Only
City of Petaluma                                Retail Only   Mixed
City of Petaluma                                Retail Only   Mixed
City of Pismo Beach                             Retail Only   None
City of Pismo Beach                             Retail Only   None
City of Pittsburg                               Retail Only   Wholesaler
City of Pittsburg                               Retail Only   Wholesaler
City of Pomona                                  Retail Only   Retailer
City of Pomona                                  Retail Only   Retailer
City of Poway                                   Retail Only   Mixed
City of Poway                                   Retail Only   Mixed
City of Redding                                 Retail Only   Retailer
City of Redding                                 Retail Only
City of Redwood City                            Retail Only   Retailer
City of Redwood City                            Retail Only   Retailer
City of Reedley                                 Retail Only
City of Reedley                                 Retail Only
City of Riverbank                               Retail Only   Retailer
City of Riverbank                               Retail Only
City of Riverside, Public Utilities             Retail Only   Mixed
City of Riverside, Public Utilities             Retail Only   Mixed
City of Rohnert Park                            Retail Only   Wholesaler
City of Rohnert Park                            Retail Only   Wholesaler
City of Roseville                               Retail Only   Retailer
City of Roseville                               Retail Only   Retailer
City of Sacramento - Retail                     Retail Only   Retailer
City of Sacramento - Retail                     Retail Only   Retailer
City of San Buenaventura                        Retail Only   Retailer
City of San Buenaventura                        Retail Only   Retailer
City of San Clemente                            Retail Only
City of San Clemente                            Retail Only
City of San Diego - Retailer                    Retail Only   Mixed
City of San Diego - Retailer                    Retail Only   Mixed
City of San Fernando                            Retail Only   Mixed
City of San Fernando                            Retail Only   Mixed
City of San Jose                                Retail Only
City of San Jose                                Retail Only
City of San Juan Capistrano                     Retail Only   Mixed
City of San Juan Capistrano                     Retail Only   Mixed
City of San Luis Obispo                         Retail Only   Retailer
City of San Luis Obispo                         Retail Only   Retailer
City of Sanger                                  Retail Only
City of Sanger                                  Retail Only   Wholesaler
City of Santa Ana                               Retail Only   Mixed
City of Santa Ana                               Retail Only
City of Santa Barbara, PWD                      Retail Only   Mixed
City of Santa Barbara, PWD                      Retail Only   Mixed
City of Santa Clara Water and Sewer Utilities   Retail Only
City of Santa Clara Water and Sewer Utilities   Retail Only
City of Santa Cruz Water Department             Retail Only
City of Santa Cruz Water Department             Retail Only
City of Santa Maria                             Retail Only   Retailer
City of Santa Maria                           Retail Only   Retailer
City of Santa Monica                          Retail Only   Mixed
City of Santa Monica                          Retail Only   Mixed
City of Santa Rosa                            Retail Only   Mixed
City of Santa Rosa                            Retail Only   Mixed
City of Seal Beach                            Retail Only   Wholesaler
City of Seal Beach                            Retail Only   Wholesaler
City of Shasta Lake                           Retail Only   Wholesaler
City of Shasta Lake                           Retail Only   Wholesaler
City of Sonoma                                Retail Only   Wholesaler
City of Sonoma                                Retail Only   Wholesaler
City of Stockton                              Retail Only   Retailer
City of Stockton                              Retail Only   Retailer
City of Sunnyvale                             Retail Only
City of Sunnyvale                             Retail Only
City of Thousand Oaks                         Retail Only
City of Thousand Oaks                         Retail Only
City of Torrance, Water Division              Retail Only
City of Torrance, Water Division              Retail Only
City of Tracy                                 Retail Only   Retailer
City of Tracy                                 Retail Only   Retailer
City of Upland                                Retail Only   Mixed
City of Upland                                Retail Only   Mixed
City of Vacaville                             Retail Only
City of Vacaville                             Retail Only
City of Vallejo                               Retail Only   Mixed
City of Vallejo                               Retail Only   Mixed
City of Vernon                                Retail Only
City of Vernon                                Retail Only
City of Victorville                           Retail Only
City of Victorville                           Retail Only
City of Yreka                                 Retail Only
City of Yreka                                 Retail Only
Clear Creek CSD                               Retail Only   Retailer
Clear Creek CSD                               Retail Only   Retailer
Coastside County Water District               Retail Only   Retailer
Coastside County Water District               Retail Only   Retailer
Contra Costa WD - Retail                      Retail Only   Retailer
Contra Costa WD - Retail                      Retail Only   Retailer
Crestline Village Water District              Retail Only
Crestline Village Water District              Retail Only
Cucamonga Valley Water District               Retail Only   Mixed
Cucamonga Valley Water District               Retail Only   Mixed
Del Oro Water Co.                             Retail Only
Del Oro Water Co.                             Retail Only
Desert Water Agency                           Retail Only
Desert Water Agency                           Retail Only
Dublin San Ramon Services District            Retail Only   Retailer
Dublin San Ramon Services District            Retail Only   Retailer
East Bay Municipal Utility District (EBMUD)   Retail Only   Retailer
East Bay Municipal Utility District (EBMUD)   Retail Only   Retailer
East Orange County Water District             Retail Only   Wholesaler
East Orange County Water District                 Retail Only   Wholesaler
Eastern Municipal Water District - Retail         Retail Only   Mixed
Eastern Municipal Water District - Retail         Retail Only   Mixed
El Dorado Irrigation District                     Retail Only   Retailer
El Dorado Irrigation District                     Retail Only   Retailer
El Toro Water District                            Retail Only   Mixed
El Toro Water District                            Retail Only   Mixed
Elsinore Valley MWD - Retail                      Retail Only   Retailer
Elsinore Valley MWD - Retail                      Retail Only   Retailer
Fair Oaks Water District                          Retail Only   Retailer
Fair Oaks Water District                          Retail Only   Retailer
Fallbrook Public Utility District                 Retail Only   Mixed
Fallbrook Public Utility District                 Retail Only   Mixed
Forestville Water District                        Retail Only   Wholesaler
Forestville Water District                        Retail Only   Wholesaler
Golden State Water Company - Apple Valley         Retail Only   Wholesaler
Golden State Water Company - Apple Valley         Retail Only   Wholesaler
Golden State Water Company - Arden-Cordova        Retail Only   Mixed
Golden State Water Company - Arden-Cordova        Retail Only   Mixed
Golden State Water Company - Barstow              Retail Only   Wholesaler
Golden State Water Company - Barstow              Retail Only   Wholesaler
Golden State Water Company - Bay Point            Retail Only   Mixed
Golden State Water Company - Bay Point            Retail Only   Mixed
Golden State Water Company - Calipatria           Retail Only   Retailer
Golden State Water Company - Calipatria           Retail Only   Retailer
Golden State Water Company - Claremont            Retail Only   Retailer
Golden State Water Company - Claremont            Retail Only   Retailer
Golden State Water Company - Clearlake            Retail Only   Retailer
Golden State Water Company - Clearlake            Retail Only   None
Golden State Water Company - Los Osos             Retail Only   Retailer
Golden State Water Company - Los Osos             Retail Only   Retailer
Golden State Water Company - Metro                Retail Only   Mixed
Golden State Water Company - Metro                Retail Only   Mixed
Golden State Water Company - Morongo Valley       Retail Only   Retailer
Golden State Water Company - Morongo Valley       Retail Only   Retailer
Golden State Water Company - Ojai                 Retail Only   Mixed
Golden State Water Company - Ojai                 Retail Only   Mixed
Golden State Water Company - Orange County        Retail Only   Retailer
Golden State Water Company - Orange County        Retail Only   Retailer
Golden State Water Company - San Dimas            Retail Only   Retailer
Golden State Water Company - San Dimas            Retail Only   Retailer
Golden State Water Company - San Gabriel Valley   Retail Only   Retailer
Golden State Water Company - San Gabriel Valley   Retail Only   Retailer
Golden State Water Company - Santa Maria          Retail Only   Mixed
Golden State Water Company - Santa Maria          Retail Only   Mixed
Golden State Water Company - Simi Valley          Retail Only   Wholesaler
Golden State Water Company - Simi Valley          Retail Only   Wholesaler
Golden State Water Company - Wrightwood           Retail Only   Retailer
Golden State Water Company - Wrightwood           Retail Only   Retailer
Goleta Water District                             Retail Only   Retailer
Goleta Water District                             Retail Only   Retailer
Great Oaks Water Company                          Retail Only
Great Oaks Water Company                                              Retail Only
Helix Water District                                                  Retail Only   Retailer
Helix Water District                                                  Retail Only   Retailer
Hidden Valley Lake Community Services District                        Retail Only   Retailer
Hidden Valley Lake Community Services District                        Retail Only   Retailer
Hi-Desert Water District                                              Retail Only   Mixed
Hi-Desert Water District                                              Retail Only
Hilmar County Water District                                          Retail Only
Hilmar County Water District                                          Retail Only
Indian Wells Valley Water District                                    Retail Only   Retailer
Indian Wells Valley Water District                                    Retail Only   Retailer
Irvine Ranch Water District                                           Retail Only   Retailer
Irvine Ranch Water District                                           Retail Only   Retailer
Jurupa Community Services District                                    Retail Only
Jurupa Community Services District                                    Retail Only
Lake Arrowhead Community Service District                             Retail Only   Retailer
Lake Arrowhead Community Service District                             Retail Only   Retailer
Lake Hemet Municipal Water District                                   Retail Only   Mixed
Lake Hemet Municipal Water District                                   Retail Only
Lake Sherwood Community Services District                             Retail Only
Lake Sherwood Community Services District                             Retail Only
Lakeside Water District                                               Retail Only
Lakeside Water District                                               Retail Only   Mixed
Las Flores Water Company                                              Retail Only
Las Flores Water Company                                              Retail Only
Las Virgenes Municipal Water District                                 Retail Only   Retailer
Las Virgenes Municipal Water District                                 Retail Only   Retailer
Lincoln Avenue Water Company                                          Retail Only
Lincoln Avenue Water Company                                          Retail Only
Long Beach Water Department                                           Retail Only   Retailer
Long Beach Water Department                                           Retail Only   Retailer
Los Angeles County Waterworks District 21 Kagel Canyon                Retail Only   Retailer
Los Angeles County Waterworks District 21 Kagel Canyon                Retail Only   Retailer
Los Angeles County Waterworks District 29 - Malibu & Marina del Rey   Retail Only   Retailer
Los Angeles County Waterworks District 29 - Malibu & Marina del Rey   Retail Only   Retailer
Los Angeles County Waterworks District 36 - Val Verde                 Retail Only   Retailer
Los Angeles County Waterworks District 36 - Val Verde                 Retail Only   Retailer
Los Angeles County Waterworks District 37 - Acton                     Retail Only   Retailer
Los Angeles County Waterworks District 37 - Acton                     Retail Only   Retailer
Los Angeles County Waterworks District 40 - Antelope Valley           Retail Only   Retailer
Los Angeles County Waterworks District 40 - Antelope Valley           Retail Only   Retailer
Los Angeles Dept. of Water and Power                                  Retail Only   Mixed
Los Angeles Dept. of Water and Power                                  Retail Only   Mixed
Malaga County Water District                                          Retail Only
Malaga County Water District                                          Retail Only
Marin Municipal Water District                                        Retail Only   Retailer
Marin Municipal Water District                                        Retail Only   Retailer
Marina Coast Water District                                           Retail Only   Retailer
Marina Coast Water District                                           Retail Only   Retailer
Mesa Consolidated Water District                                      Retail Only   Mixed
Mesa Consolidated Water District                                      Retail Only   Mixed
Mid-Peninsula Water District                                          Retail Only   Retailer
Mid-Peninsula Water District                   Retail Only   Retailer
Monte Vista Water District                     Retail Only   Mixed
Monte Vista Water District                     Retail Only   Mixed
Montecito Water District                       Retail Only   Wholesaler
Montecito Water District                       Retail Only   Wholesaler
Moulton Niguel Water District                  Retail Only   Mixed
Moulton Niguel Water District                  Retail Only   Mixed
Newhall County Water District                  Retail Only   Mixed
Newhall County Water District                  Retail Only   Mixed
Nipomo Community Services District             Retail Only
Nipomo Community Services District             Retail Only
North Coast County Water District              Retail Only   Retailer
North Coast County Water District              Retail Only   Retailer
North Marin Water District                     Retail Only   Mixed
North Marin Water District                     Retail Only   Mixed
North of the River MWD - Retail                Retail Only   Mixed
North of the River MWD - Retail                Retail Only   Mixed
North Tahoe PUD - Carnelian Woods              Retail Only
North Tahoe PUD - Carnelian Woods              Retail Only
North Tahoe PUD - Dollar Cove                  Retail Only
North Tahoe PUD - Dollar Cove                  Retail Only
North Tahoe PUD - Tahoe Main                   Retail Only
North Tahoe PUD - Tahoe Main                   Retail Only
Nuevo Water Company                            Retail Only
Nuevo Water Company                            Retail Only
Olivenhain Municipal Water District            Retail Only   Mixed
Olivenhain Municipal Water District            Retail Only   Mixed
Orangevale Water Co.                           Retail Only   Retailer
Orangevale Water Co.                           Retail Only   Retailer
Otay Water District                            Retail Only   Mixed
Otay Water District                            Retail Only   Mixed
Padre Dam Municipal Water District - Retail    Retail Only   Mixed
Padre Dam Municipal Water District - Retail    Retail Only   Mixed
Palmdale Water District                        Retail Only
Palmdale Water District                        Retail Only
Park Water Company                             Retail Only   Retailer
Park Water Company                             Retail Only
Placer County Water Agency - Retail            Retail Only   Retailer
Placer County Water Agency - Retail            Retail Only   Retailer
Purissima Hills Water District                 Retail Only   Wholesaler
Purissima Hills Water District                 Retail Only   Wholesaler
Ramona Municipal Water District                Retail Only   Mixed
Ramona Municipal Water District                Retail Only   Mixed
Rancho California Water District               Retail Only   Mixed
Rancho California Water District               Retail Only   Mixed
Redwood Valley County Water District           Retail Only
Redwood Valley County Water District           Retail Only
Rincon Del Diablo Municipal Water District     Retail Only   Mixed
Rincon Del Diablo Municipal Water District     Retail Only   Mixed
Rio Linda / Elverta Community Water District   Retail Only
Rio Linda / Elverta Community Water District   Retail Only
Rowland Water District                         Retail Only   Mixed
Rowland Water District                               Retail Only   Mixed
Rubidoux Community Services District                 Retail Only
Rubidoux Community Services District                 Retail Only
Sacramento County Water Agency - Arden Park Vista    Retail Only   Retailer
Sacramento County Water Agency - Arden Park Vista    Retail Only   Retailer
Sacramento County Water Agency - Laguna / Vineyard   Retail Only   Retailer
Sacramento County Water Agency - Laguna / Vineyard   Retail Only   Retailer
San Antonio Water Company                            Retail Only   Mixed
San Antonio Water Company                            Retail Only   Mixed
San Benito County Water District                     Retail Only   Mixed
San Benito County Water District                     Retail Only   Mixed
San Dieguito Water District                          Retail Only   Mixed
San Dieguito Water District                          Retail Only   Mixed
San Francisco PUC - Retail                           Retail Only   Retailer
San Francisco PUC - Retail                           Retail Only   Retailer
San Gabriel Valley Water Company                     Retail Only
San Gabriel Valley Water Company                     Retail Only
San Jose Water Company                               Retail Only   Mixed
San Jose Water Company                               Retail Only   Mixed
San Juan Water District - Retail                     Retail Only   Mixed
San Juan Water District - Retail                     Retail Only   Mixed
Santa Clarita Water Division                         Retail Only
Santa Clarita Water Division                         Retail Only
Santa Fe Irrigation District                         Retail Only   Mixed
Santa Fe Irrigation District                         Retail Only   Mixed
Santa Ynez River WCD - I.D.#1                        Retail Only   Mixed
Santa Ynez River WCD - I.D.#1                        Retail Only   Mixed
Scotts Valley Water District                         Retail Only   Retailer
Scotts Valley Water District                         Retail Only   Retailer
Solano/Suisun WA                                     Retail Only   Mixed
Solano/Suisun WA                                     Retail Only   Mixed
South Coast Water District                           Retail Only   Mixed
South Coast Water District                           Retail Only   Mixed
South Mesa Water Company                             Retail Only
South Mesa Water Company                             Retail Only
Suburban Water Systems                               Retail Only
Suburban Water Systems                               Retail Only
Sweetwater Authority                                 Retail Only   Mixed
Sweetwater Authority                                 Retail Only   Mixed
Templeton CSD                                        Retail Only   Retailer
Templeton CSD                                        Retail Only   Retailer
Town of Windsor                                      Retail Only   Mixed
Town of Windsor                                      Retail Only   Mixed
Trabuco Canyon Water District                        Retail Only   Mixed
Trabuco Canyon Water District                        Retail Only   Mixed
Triunfo Sanitation District                          Retail Only   Wholesaler
Triunfo Sanitation District                          Retail Only   Wholesaler
Tuolumne County Water District                       Retail Only
Tuolumne County Water District                       Retail Only
Valencia Water Company                               Retail Only   Mixed
Valencia Water Company                               Retail Only   Mixed
Vallecitos Water District                            Retail Only   Mixed
Vallecitos Water District                      Retail Only      Mixed
Valley Center Municipal Water District         Retail Only      Mixed
Valley Center Municipal Water District         Retail Only      Mixed
Valley of the Moon Water District              Retail Only      Wholesaler
Valley of the Moon Water District              Retail Only      Wholesaler
Ventura County Waterworks Dist. #1             Retail Only      Mixed
Ventura County Waterworks Dist. #1             Retail Only      Mixed
Ventura County Waterworks District No. 8       Retail Only
Ventura County Waterworks District No. 8       Retail Only
Vista Irrigation District                      Retail Only      Mixed
Vista Irrigation District                      Retail Only      Mixed
Walnut Valley Water District                   Retail Only      Mixed
Walnut Valley Water District                   Retail Only      Mixed
Westborough Water District                     Retail Only
Westborough Water District                     Retail Only
Western MWD of Riverside County - Retail       Retail Only      Mixed
Western MWD of Riverside County - Retail       Retail Only      Mixed
Westlands WD                                   Retail Only      Retailer
Westlands WD                                   Retail Only      Retailer
Yucaipa Valley Water District                  Retail Only
Yucaipa Valley Water District                  Retail Only
Calleguas Municipal Water District             Wholesale Only   Mixed
Calleguas Municipal Water District             Wholesale Only   Mixed
Castaic Lake Water Agency                      Wholesale Only   Mixed
Castaic Lake Water Agency                      Wholesale Only   Mixed
Central Basin MWD                              Wholesale Only   Wholesaler
Central Basin MWD                              Wholesale Only   Wholesaler
City of Sacramento - Wholesale                 Wholesale Only
City of Sacramento - Wholesale                 Wholesale Only
City of San Diego - Wholesaler                 Wholesale Only   Wholesaler
City of San Diego - Wholesaler                 Wholesale Only   Wholesaler
Contra Costa WD - Wholesale                    Wholesale Only   Wholesaler
Contra Costa WD - Wholesale                    Wholesale Only   Wholesaler
Covina Irrigating Co.                          Wholesale Only
Covina Irrigating Co.                          Wholesale Only
Eastern Municipal Water District - Wholesale   Wholesale Only   Mixed
Eastern Municipal Water District - Wholesale   Wholesale Only   Mixed
Elsinore Valley MWD - Wholesale                Wholesale Only   Wholesaler
Elsinore Valley MWD - Wholesale                Wholesale Only   Wholesaler
Foothill Municipal Water District              Wholesale Only   Mixed
Foothill Municipal Water District              Wholesale Only   Mixed
Inland Empire Utilities Agency                 Wholesale Only   Mixed
Inland Empire Utilities Agency                 Wholesale Only   Mixed
Kern County Water Agency                       Wholesale Only   Wholesaler
Kern County Water Agency                       Wholesale Only   Wholesaler
Metropolitan Water District of SC              Wholesale Only   Wholesaler
Metropolitan Water District of SC              Wholesale Only   Wholesaler
Mojave Water Agency                            Wholesale Only   Mixed
Mojave Water Agency                            Wholesale Only
Municipal Water District of Orange County      Wholesale Only   Mixed
Municipal Water District of Orange County      Wholesale Only   Mixed
North of the River MWD - Wholesale             Wholesale Only   Wholesaler
North of the River MWD - Wholesale            Wholesale Only   Wholesaler
Orange County Water District                  Wholesale Only   Wholesaler
Orange County Water District                  Wholesale Only   Wholesaler
Placer County Water Agency - Wholesale        Wholesale Only   Mixed
Placer County Water Agency - Wholesale        Wholesale Only   Mixed
Sacramento County Water Agency - Wholesale    Wholesale Only   Mixed
Sacramento County Water Agency - Wholesale    Wholesale Only   Mixed
San Diego County Water Authority              Wholesale Only   Mixed
San Diego County Water Authority              Wholesale Only   Mixed
San Francisco PUC - Wholesale                 Wholesale Only
San Francisco PUC - Wholesale                 Wholesale Only
San Juan Water District - Wholesale           Wholesale Only   Mixed
San Juan Water District - Wholesale           Wholesale Only   Mixed
Santa Barbara County Water Agency             Wholesale Only   Mixed
Santa Barbara County Water Agency             Wholesale Only   Mixed
Santa Clara Valley Water District             Wholesale Only   Wholesaler
Santa Clara Valley Water District             Wholesale Only   Wholesaler
Solano County Water Agency                    Wholesale Only   Mixed
Solano County Water Agency                    Wholesale Only   Mixed
Sonoma County Water Agency                    Wholesale Only   Wholesaler
Sonoma County Water Agency                    Wholesale Only   Wholesaler
Stockton East Water District                  Wholesale Only   Mixed
Stockton East Water District                  Wholesale Only   Mixed
Three Valleys Municipal Water District        Wholesale Only   Wholesaler
Three Valleys Municipal Water District        Wholesale Only   Wholesaler
Upper San Gabriel Valley MWD                  Wholesale Only   Wholesaler
Upper San Gabriel Valley MWD                  Wholesale Only   Wholesaler
West Basin MWD                                Wholesale Only   Mixed
West Basin MWD                                Wholesale Only   Mixed
Western MWD of Riverside County - Wholesale   Wholesale Only   Mixed
Western MWD of Riverside County - Wholesale   Wholesale Only   Mixed
Zone 7 Water Agency                           Wholesale Only
Zone 7 Water Agency                           Wholesale Only
               # Paid                                              Bill Inserts/   # Inserts,
Paid           Advertising    Public Service   # Public Service    Newsletters/    newsletters/
Advertising?   Events         Announcments?    Announcements       Brochures?      brochures
yes                       4   no                               0   yes                         5
yes                       4   no                               0   yes                         5
yes                      70   yes                             12   yes                        12
yes                      70   yes                             12   yes                        12
no                        0   no                               0   yes                        14
no                        0   no                               0   yes                        20
no                        0   no                               0   yes                         6
no                        0   no                                   yes                         6




no                            no                                   yes                            2



yes                      1 yes                                    1 yes                           2



yes                     10 yes                                    1 yes                           7

yes                      1 yes                                10 yes                              2

no                            no                                    yes                           2
yes                      1    yes                                 1 yes                           1
yes                      1    yes                                 1 yes                           1
yes                      1    no                                    yes                           1
yes                      1    yes                                 1 yes                           1
yes                      1    no                                  0 yes                           1
yes                      1    yes                                 1 yes                           1
yes                      1    yes                                 1 yes                           1
yes                      1    yes                                 1 yes                           1
yes                      1    no                                  0 yes                           1
yes                      1    yes                                 1 yes                           1
yes                      2    no                                  1 no                            0
yes                      1    yes                                 1 yes                           1
yes                      1    yes                                 1 yes                           1
yes                      1    yes                                 1 yes                           1
yes                      1    yes                                 1 yes                           1
yes                      1    yes                                 1 yes                           1
yes                      1    yes                                 1 yes                           1
yes                      1    yes                                 1 yes                           1
yes                      1    no                                    yes                           1
yes    1 yes      1 yes     1
yes    2 no         no
yes    1 yes      1 yes     1
yes    1 yes      1 yes     1
yes    1 yes      1 yes     1
yes    1 no       1 yes     1
yes    1 yes      1 yes     1
yes    1 yes      1 yes     1
yes    1 yes      1 yes     1
no       no       1 yes     1
yes    1 yes      1 yes     1
yes    1 yes      1 yes     1
yes    1 yes      1 yes     1

yes    1 yes      1   yes    1
yes    1 yes      1   yes    1
yes    1 yes      1   yes    1
yes    1 yes      1   yes    1
yes    1 yes      1   yes    1
yes    1 no       1   yes    1
yes    1 yes      1   yes    1
yes    1 yes      1   yes    1
yes    1 yes      1   yes    1
yes    1 yes      1   yes    1
yes    1 yes      1   yes    1
yes    1 yes      1   yes    1
yes    1 yes      1   yes    1
yes    1 yes      1   yes    1
yes    1 yes      1   yes    1
no     0 yes      2   yes    7
no     0 yes      0   yes    5
yes    1 yes      4   yes    2
yes    1 yes      1   yes    4
yes    2 yes      3   yes   16
yes    3 yes      2   yes   16
yes    4 yes      2   yes   12
yes    4 yes      2   yes   12
no       no           yes    4
no     0 no       0   yes    6
no       yes      1   yes   12
no       yes      1   yes   12
yes   10 yes     86   yes   18
yes   13 yes    823   yes    4


yes    6 yes   1809 yes     36
yes   10 yes   2339 yes     38
no       no         yes      2
yes    6 no         yes      2
no           no          yes   19
no           no          yes   18
no           yes     2   yes    3
no           yes     5   yes    4
no           no          no
no           no          no
no           no          no
no           no          yes    1
no       0   no      0   yes    2
no       0   no      0   yes    2
yes      1   yes     1   yes   11
yes      1   yes     1   yes   11




yes      7 yes       4 yes     6
yes      7 yes       4 yes     6

no       0 no        0 no      0


no       0 no        0 yes     6
no       0 no        0 yes     6


no           no          yes   9
no           no          yes   9


no         yes       2 yes     3
no         yes       2 yes     3
no         no          yes     2
no         no          yes     2
yes     13 yes      35 yes     7
yes    184 yes     823 yes     7


yes   4618 yes     753 yes     21

no       0 no        0 yes     12
no       0 no        0 yes     12
no         no          yes      6
no         no          yes      6
yes      5 yes       10 yes       12
yes      3 yes        4 yes       20
no         no           no
no         no           no


no         no           yes        3
no         no           yes        3
yes     30 yes       30 yes        8
yes     52 yes       52 yes        8




no       0 no         0 no         0
no       0 no         0 no         0


yes      2 yes        1 yes       12
yes      2 yes        1 yes       12
no         no           yes        2



yes      4 yes        3 yes       25
yes      7 yes        3 yes       16




yes      4 yes        4 yes        4
yes      6 yes        6 yes        6


no            yes     5   yes   30000
no            yes    25   yes   60000
yes      1    yes     8   yes      15
yes      2    yes    11   yes      15
yes     50    yes    70   yes      47
yes     70    no     70   yes      47


no        0   yes   288 yes        8
no        0   yes   360 yes        7
yes   15129   no        yes        5
yes   13335   no        yes        4
yes      46   yes     0 yes       44
yes      94   yes     6 yes       48
no            no        yes        4
no            no        yes        4
yes    1 no            yes        2
yes    6 yes        36 yes       12
no       no            no
no       no            no


no       no            yes        1
no       no            yes        1
yes    1 yes         0 yes        2
no     0 yes       150 yes       12
no       yes      1075 yes        2

yes    6 no              yes     10
yes    5 no              yes     10


no          yes      4 yes        6

yes    1 yes        79 yes        4
yes    3 yes       113 yes        6


yes   225   yes      2   yes      53
yes   213   yes    822   yes      60
yes    13   yes    823   yes       6
yes    13   yes    823   yes       6
yes     4   no       0   yes   31500
yes     4   no       0   yes   31550


yes    2 yes         1 yes       39
yes    8 yes        14 yes       82
no       no            yes        2
no       no            yes        1


no     0 no          0 yes       13
no       no            yes        4
yes   12 yes        12 yes        6
yes   12 yes        12 yes        6


no          yes     12 yes        4

yes   55 yes        30 yes       25
yes   70 yes        40 yes       25




yes   40 yes         4 yes        2
yes     28    yes      4   yes    2
yes      2    yes     20   yes    8
yes     29    yes     20   yes    9
yes      6    yes      2   yes   12
yes      6    yes      1   yes   12




yes      6 yes         1 yes     5
yes        yes           yes




yes   15330   yes      2   yes   4
yes   15330   yes      2   yes   8
yes       6   yes      3   yes   4
yes       8   yes      2   yes   4


yes      4 yes         1 yes     0
yes                      yes




no       0 no          0 yes     12
no         no            yes     12
yes      7 yes        12 yes      8
yes     16 yes        12 yes      9
yes      8 yes       300 yes      7
yes     10 yes       300 yes      7


yes     12 yes      1800 yes     20
yes     15 yes      1900 yes     22




yes      3    yes      3   yes    4
yes      4    yes      3   yes    5
yes      5    yes      6   yes   26
yes      8    yes      6   yes   26
yes   10   no          yes   12
yes   11   no          yes   15
yes    4   yes    18   yes    8
yes   17   yes   823   yes   13
yes    1   no          yes   10
yes    1   no          yes   10
yes   10   yes     5   yes   12
yes    8   yes     3   yes   12
yes   11   yes     2   yes    5
yes   13   yes   823   yes    4
no     0   no          yes   24
no     0   no          yes   20




yes    2 yes       2 yes     2
yes   13 yes     823 yes     2


no     0   no      0   no    0
no     0   no      0   no    0
yes    1   yes     1   yes   1
yes    1   yes     1   yes   1
yes    2   yes     2   yes   2
yes    1   yes     3   yes   2
no     0   no      0   no    0
no     0   no      0   no    0
yes    1   no          yes   3
yes    1   no      0   yes   3
no     0   no      0   yes   1
no     0   no      0   yes   1
no         yes     1   yes   1
no         yes     1   yes   1
yes    1   yes     1   yes   2
yes    1   yes     1   yes   2
yes    4   yes     2   yes   2
yes    2   yes     3   yes   2
yes    5   yes     3   yes   3
yes    3   yes     3   yes   2
yes    2   yes     1   yes   4
yes    4   yes     3   yes   3
yes    1   yes     1   yes   3
yes    1   yes     1   yes   3
no         no          no
no         no          no
yes    1   yes     1   yes   1
yes    1   yes     1   yes   1
yes    3   yes     1   yes   4
yes    3   yes     1   yes   4
yes    91    yes    5    yes               5
yes    10    yes    0    yes               7
yes     6    yes    1    yes              12
no      0    no     0    yes              18
yes          yes         yes



yes    15    no     0    yes               4
yes    39    no     0    yes               4
yes     3    yes    6    yes              17
yes     2    yes    6    yes              17


yes    52 no        0 yes                 12
yes    52 no        0 yes                 12
no      0 no        0 yes      ongoing




no           no          yes             8000


yes    43 yes       6 yes                  6
yes    50 yes       6 yes                  6


yes   2184   yes   540   yes              14
yes   2334   yes   540   yes              12
yes      1   yes     0   yes               1
yes      1   yes     0   yes               2
yes      4   yes     1   yes               1
yes      4   yes     1   yes               2
yes      1   yes     0   yes               1
yes      1   yes     0   yes               2
yes      7   yes     0   yes               1
yes      6   yes     0   yes               2
yes      7   yes     0   yes               1
yes      6   yes     0   yes               2
yes     81   no          yes              21
yes    250   no          yes              22


yes    12    yes   12    yes              12
yes    12    yes   12    yes              12
yes     2    yes    2    yes              12
yes     1    yes    3    yes              12
yes     4    no     0    yes               6
yes     4    no     0    yes               6
yes     6    no          yes              10
yes      6 no          yes     10
yes      2 yes       4 yes      4
yes      1 yes       5 yes     10


yes      2 no            yes   15
yes      1 no            yes   18
no         no            yes    4
yes   3732 no            yes    4


yes      2   yes     3   yes    3
yes      4   yes     3   yes    6
yes     20   yes    15   yes    3
yes     10   yes    10   yes    1
yes      2   yes     2   yes   12
yes      3   yes     3   yes   12




no           no          yes   32
no           no          yes   40
yes     14   yes   100   yes    6
yes     15   yes   823   yes    3
yes     51   yes     2   yes    7
yes     18   yes     2   yes    7
no       0   no          yes   20
yes      3   no          yes   20


yes          no          yes   4

yes      2 yes      30 yes     6
yes     13 yes     823 yes     6


yes      6   yes     2   yes   2
yes      4   yes     2   yes   2
yes      3   yes     2   yes   6
yes      3   yes     2   yes   9


no       0 yes       2 yes     50
yes      1 yes       2 yes     50


no           yes     1 yes     6
no          yes     1 yes     6


yes    10   yes    22   yes    8
yes    15   yes    16   yes    9
yes    10   yes    22   yes    8
yes    15   yes    16   yes    9
no          no          yes    5
no          no          yes    6
yes    30   yes    30   yes    8
yes    52   yes    52   yes    8
no          no          yes    1
no          no          yes    1
yes     1   no      0   yes    9
yes   179   yes   300   yes   14


no      0 no        0 yes      3
no        no          yes      4
yes   157 yes      55 yes     13
yes    13 yes     823 yes     19


yes     4 yes       2 yes      7
yes     4 yes       2 yes      7
yes     4 yes       3 yes     12
                      yes     12
yes    13 yes       6 yes      3
yes    15 yes       6 yes      6
no        yes       7 yes      8
no        no          yes      3
yes     2 no        0 yes      6
yes     2 no        0 yes      6




yes     6 no            yes    5
yes     6 no            yes    6
yes     3 yes       3   yes    3
yes     3 yes       3   yes    3
no        yes      50   yes    7
yes     1 yes      50   yes    9
no        yes       4   yes   18
no        yes       4   yes   20




no          no          no
no          no          yes   1
yes         yes         yes
yes      41 no             yes         22
yes       2 no           0 yes          3
yes       3 no             yes          4


no             no             yes       4
no             no             yes       6


no        0    yes       4 yes          3
no        0    yes       2 yes          5
yes       4    no          yes         12
yes       4    no        0 yes         12


yes       6    yes      32    yes       8
yes      15    yes      32    yes       9
no        0    no        0    yes      24
no        0    no        0    yes      39


no             no             no
yes   43,000   yes   18,000   no
yes       22   yes        5   yes       5
yes       50   yes       10   yes       8
yes       16   no         0   yes      37
yes       21   no             yes      31


yes       2    yes       1    yes      39
yes       8    yes      14    yes      82
yes       8    yes     300    yes       4
yes      10    yes     300    yes       4


yes       5    no             yes       8
yes       6    no             yes       8
yes       0    yes       0    yes       0
yes       0    yes       0    yes       0
no             no             no
no             no             no
yes      50    no             yes      45
yes      70    no             yes      45
yes       2    yes       2    yes      12
yes       3    yes       3    yes      12
yes    5769    yes     300    yes      25
yes   27329    yes     531    yes      26
yes       4    yes     576    yes      22

yes     339 no           0 yes      499964
yes       9 no           0 yes      961000
yes       2 yes          2 yes          12
yes    3    yes     3   yes   12
no     0    yes     7   yes    7
no     0    yes     7   yes    7
yes    6    yes   100   yes   12
yes   13    yes   823   yes   12
yes   10    yes    22   yes    8
yes   15    yes    16   yes    3
no     0    yes     2   yes   10
yes    0    yes     2   yes   20


yes   157   yes    55   yes   13
yes    13   yes   823   yes   19
yes     6   yes     6   yes   17
yes     6   yes     6   yes   17
yes    59   yes    32   yes    3
yes    26   yes     0   yes    7
yes     4   no          no
yes   120   no          no
yes    30   yes    2    yes   2
yes    18   yes    1    yes   2
yes   300   no          no
yes     6   yes    3    no    0
yes    26   no          yes   4
yes    16   no          yes   2
yes    39   no          no
yes    27   yes    1    no
yes     5   yes   32    no    0
yes     5   yes   32    no
yes     3   yes   12    yes   0
yes     7   yes   16    yes   0
Customer bill                    #              Media or # Media or                 # Public
with water usage   Demonstration Demonstration Special   Special        Speaker's   Speaking
comparisons?       Gardens?      gardens        Events? Events?         Bureau?     Events
yes                yes                        2 yes                 4   no                     0
yes                yes                        1 yes                 5   no                     0
yes                yes                        2 yes               24    no                     0
yes                yes                        2 yes               24    no
no                 yes                        1 no                  0   no                     0
no                 yes                        1 no                  0   no                     0
yes                yes                        1 no                  0   no                     0
yes                yes                        1 no                      no                     0




yes                yes                        1 yes                3 no



yes                yes                        1 yes                2 no



yes                yes                        2 yes                9 yes                       1

yes                yes                        3 yes                7 no

yes                yes                        1 yes                3 no
yes                no                         0 yes                1 yes                       1
yes                no                           yes                1 yes                       1
no                 no                           no                   no
yes                no                         1 yes                1 no                        1
yes                no                         0 yes                1 yes                       1
yes                no                           yes                1 yes                       1
yes                yes                        1 yes                1 yes                       1
yes                no                         0 yes                0 no                        0
yes                no                         0 yes                1 no                        0
yes                no                         0 yes                1 yes                       1
yes                yes                        1 yes                1 yes                       1
yes                no                           yes                1 yes                       1
yes                no                         0 yes                1 yes                       1
yes                no                         0 yes                1 yes                       1
yes                no                         0 yes                1 yes                       1
yes                no                         1 yes                1 yes                       1
yes                no                           no                   yes                       1
yes                no                         1 yes                1 yes                       1
yes                no                           no                   no
yes   no    1 yes     1 yes      1
yes   no      yes     1 no
yes   no    1 yes     1 yes      1
yes   yes   1 yes     1 yes      1
yes   no    1 yes     1 yes      1
yes   no    1 yes     1 no       1
yes   no    1 yes     1 yes      1
yes   no    1 yes     1 no       1
yes   no    1 yes     1 yes      1
yes   no      no        no
yes   no      yes     1 yes      1
no    no    0 yes     1 yes      1
yes   no    0 yes     1 yes      1

yes   no    0   yes    1yes      1
yes   no    0   yes    1yes      1
yes   no    0   yes    1yes      1
yes   no    0   yes    1yes      1
yes   no    0   yes    1yes      1
yes   no    1   yes    1no       1
yes   no    1   yes    1yes      1
yes   no        yes    1yes      1
yes   no    0   yes    1yes      1
yes   no    0   yes    1yes      1
yes   no        yes    1yes      1
yes   no    0   yes    1yes      1
yes   no    1   yes    1yes      1
yes   no        yes    1yes      1
yes   no        yes    1yes      1
yes   no    0   yes    1no       0
yes   no    0   yes    2no       0
yes   yes   7   no     0no       0
yes   yes   7   no     0yes      3
yes   no    0   yes   21no       0
yes   no    0   yes   21no       0
yes   yes   1   yes    2no       0
yes   yes   1   yes    1no       0
no    no        no      yes      2
yes   no    0   yes   1 yes      4
yes   no        no      no
yes   no        no      no
yes   yes   1   yes   5 yes      3
yes   yes   1   yes   5 yes      4


no    yes   1   yes    4   yes   1
no    yes   1   yes    5   yes   4
yes   yes   1   yes   15   no
yes   yes   1   yes   16   no
yes   no        yes    2   no
yes   no        yes    2   yes   1
yes   no        yes    6   no
yes   no        yes    6   no
yes   no        no         no
yes   no        no         no
no    no        no         no
yes   no        no         no
yes   no    0   no     0   no    0
yes   no    0   no     0   no    0
yes   yes   1   yes    3   no
yes   yes   1   yes    3   no




yes   yes   2 yes     13 yes     7
yes   yes   2 yes     10 yes     5

yes   no    0 no       0 no      0


yes   no    0 no       0 no      0
yes   no    0 no       0 no      0


yes   no        yes    3 no
yes   no        yes    3 no


no    no        yes   10   yes   5
no    no        yes   10   yes   6
yes   yes   3   yes    4   no
yes   yes   3   yes    2   no
no    yes   4   yes    6   yes   12
yes   yes   1   yes   15   yes   20


no    yes   2 yes     35 yes     44

no    yes   2 no       0   no    0
no    yes   2 yes      2   no    0
yes   no      yes      4   no
yes   no      yes      4   no
yes   no      yes     2 no
yes   no    0 yes     2 no       0
no    no      no        no
no    no      no        no


yes   no      yes     4    no
yes   no      yes     4    no
no    yes   1 yes     8    yes   2
no    yes   1 yes     8    yes   2




no    no    0 no      0 no       0
no    no    0 no      0 no       0


no    yes   3 yes     4 yes      4
no    yes   2 yes     4 yes      4
no    no      yes     1 no



yes   yes   0 yes     6 yes      2
yes   yes   0 yes     6 yes      2




yes   no      yes     4 no
yes   no    0 yes     6 no       0


no    yes   1   yes    4   yes   15
yes   yes   1   yes    6   yes   23
yes   yes   1   yes    2   no
yes   yes   1   yes    3   no
yes   yes   4   yes   69   yes   40
yes   yes   4   yes   78   no    55


yes   yes   5   yes    5   yes   12
yes   yes   4   yes    7   yes   12
yes   yes   1   yes   15   no
yes   yes   1   yes   15   no
yes   yes   2   yes   55   no    0
yes   yes   4   yes   58   no    0
no    no        no         no
no    no        no         no
yes   yes     1 yes    2 no
yes   yes     1 yes   12 yes     4
yes   no        no       no
yes   no        no       no


yes   no        yes    2   no
yes   no        yes    1   no
yes   yes     1 yes    2   yes    0
yes   yes     1 yes   10   yes   12
yes   yes     1 yes    1   yes    5

yes   no        yes   12 yes     5
yes   no        yes   12 yes     6


yes   yes     1 yes    5 no

no    no        no         no
no    yes     1 no         no


yes   yes     1 yes   45   yes   7
yes   yes     1 yes   39   yes   9
yes   no        yes    3   yes   8
yes   no        yes   11   yes   8
yes   yes   365 yes    4   yes   4
yes   yes   365 yes    4   yes   4


yes   yes     6 yes   23   yes   23
yes   yes     4 yes   48   yes   24
no    no        yes    3   yes    2
no    no        yes    1   no


yes   yes     3 yes   18   yes    5
yes   yes     3 yes   12   yes   21
yes   no        yes    5   yes   10
yes   no        yes    5   yes   10


yes   yes     2 yes   12 no

yes   yes     2 yes    4 no
yes   yes     2 yes    4 no




yes   yes     2 yes   10 yes     3
yes   yes   2    yes    9   no    0
yes   yes   3    yes   40   no
yes   yes   3    yes   44   no
yes   yes   2    yes   25   yes   21
yes   yes   3    yes   26   yes   26




yes   no         yes   1 no
yes   no         yes     no




no    no    0    yes   4    yes   2
no    no    0    yes   4    yes   3
yes   yes   2    yes   5    yes   2
yes   yes   2    yes   6    yes   1


yes   yes   1 yes      1 yes      3
      yes   1 yes        yes




yes   yes   1 yes       2   no    0
yes   yes   1 yes       2   no
yes   no      yes       2   no     0
yes   no    0 yes       4   no     0
yes   yes   2 yes      18   yes    9
yes   yes   2 yes      19   yes   15


yes   yes   1 yes      6 yes      6
yes   yes   1 yes      8 yes      8




yes   yes    1   yes    6   no     0
yes   yes    1   yes   12   no     0
yes   yes   15   yes   17   yes   37
yes   yes   15   yes   21   yes   48
yes   no      yes      6   yes   15
yes   yes   1 yes      8   yes   20
yes   yes   2 yes      9   yes    4
yes   yes   2 yes     11   yes    8
yes   no      yes     18   yes    6
yes   no      yes     18   yes    6
yes   no      yes     10   yes   12
yes   no      yes     11   yes   10
no    yes   1 yes      7   yes    0
no    yes   2 yes      7   yes    8
yes   yes   1 yes      7   yes    6
yes   yes   1 yes      6   yes    7




no    no      yes     1 no
yes   yes   1 yes     3 yes      8


yes   no    0   no    0    no    0
yes   no    0   no    0    yes   1
yes   no    0   no    0    no    0
yes   no    0   no    0    no    0
yes   no    0   yes   3    yes   0
yes   no    0   yes   2    yes   1
yes   no    0   yes   1    no    0
yes   no    0   no    0    no    0
yes   no        no         no
yes   no    0   yes   1    no    0
yes   no    0   no    0    no    0
yes   no    0   no    0    no    0
yes   no    0   no    0    no    0
yes   no    0   no    0    no    0
yes   no    0   yes   1    no    0
yes   no    0   yes   1    no    0
yes   no    0   yes   1    no    0
yes   no    0   yes   1    no    0
yes   no    0   yes   3    yes   1
yes   no    0   yes   1    yes   1
yes   no    0   yes   1    yes   0
yes   no    0   yes   4    yes   1
yes   yes   1   yes   1    no    0
yes   yes   1   yes   1    no    0
yes   no        no         no
yes   no        no         no
yes   no    0   yes   0    yes   0
yes   no    0   yes   0    yes   0
yes   yes   1   yes   3    yes   1
yes   yes   1   yes   3    yes   1
yes   yes                      5   yes    1   yes   10
yes   yes                      6   yes    1   yes   15
yes   yes                      1   yes    2   no
yes   yes                      1   yes    2   no
yes   yes                          yes        yes



yes   yes                      3   yes    3   no
yes   yes                      3   yes    4   no
yes   yes                      1   yes   10   yes    2
yes   yes                      1   yes    9   yes    1


yes   no                       0 yes      2 no       4
yes   no                       0 yes      2 no       4
yes   yes   District Office      yes      3 no       0




no    no                           yes    1 no


yes   no                           yes   12 yes     10
yes   no                           yes   12 yes     10


yes   yes                     11 yes     26   yes   30
yes   yes                      5 yes     27   yes   32
yes   no                         yes      0   yes    0
yes   no                         yes      0   yes    0
yes   no                         yes      0   yes    1
yes   no                         yes      2   yes    0
yes   no                         yes      0   yes    0
yes   no                         yes      0   yes    0
yes   no                         yes      0   yes    0
yes   no                         yes      0   yes    0
yes   no                         yes      2   yes    1
yes   no                         yes      2   yes    1
yes   no                         yes      3   yes    5
yes   no                         yes      3   yes   10


yes   yes                      1   yes   12   yes   100
yes   yes                      1   yes   12   yes   100
yes   yes                      2   yes    8   yes     6
yes   yes                      2   yes    7   yes     5
no    yes                      2   yes    4   yes     7
no    yes                      2   yes    5   yes     5
yes   yes                      0   yes    3   yes     1
yes   yes    0 yes      2 yes     1
yes   yes    1 yes      7 yes     1
yes   yes    1 yes     11 yes     5


yes   no       yes     16   yes   6
yes   no       yes     14   yes   6
yes   yes   40 yes      3   no
yes   yes   40 yes      3   no


yes   yes    2   yes    2   yes    1
yes   yes    2   yes    4   yes    3
yes   yes    2   yes   15   yes   10
yes   yes    1   yes   20   yes   15
yes   no         yes    3   yes    5
yes   no         yes    3   yes    5




yes   yes    3   yes    6   yes   10
yes   yes    2   yes    8   yes    9
yes   yes    2   yes   12   yes    3
no    yes    2   yes    3   yes    8
yes   yes    3   yes    0   yes   12
yes   yes    3   yes    0   yes   12
yes   yes    5   yes    7   yes    4
yes   yes    4   yes    7   yes    5


yes   yes    1 yes          no

yes   yes    1 yes      3 yes     1
yes   yes    1 yes     12 yes     8


yes   yes    1 yes      3   yes   1
yes   yes    1 yes      3   no    0
yes   no       yes      4   no
yes   no       yes      5   no


yes   yes    1 yes     10 yes     2
yes   yes    1 yes     12 yes     2


yes   no         yes   10 no
yes   no         yes   10 no


yes   yes    0 yes      8   no
yes   yes    0 yes     26   yes   10
yes   yes    1 yes      8   no     0
yes   yes    0 yes     26   yes   10
yes   no       yes      4   no
yes   no       yes      4   no
no    no       yes      8   yes   2
yes   yes    1 yes      4   yes   2
no    no       yes      2   no
no    no       yes      3   no
yes   yes    1 yes     18   yes   40
yes   yes    1 yes     36   yes


yes   no       yes      1   no
yes   no       yes      5   no
yes   yes   31 yes     10   no     0
yes   yes   41 yes     15   yes   10


yes   yes    3   yes   19 yes     4
yes   yes    3   yes   18 yes     2
yes   yes    1   yes    1 no
yes   yes    1
yes   no     0   yes    2   no    0
yes   no         yes    3   yes   1
no    yes    1   yes    3   no
no    yes    1   yes    3   no
yes   yes    1   yes    8   no    0
yes   yes    0   yes   14   no    0




yes   yes    1 yes     13   yes   2
yes   yes    1 yes     11   yes   2
yes   yes    2 yes      8   yes   5
yes   yes    1 yes      9   yes   5
yes   no       yes      6   no
yes   no       yes     12   no
yes   no       yes      4   yes   2
no    yes    2 yes      4   yes   4




yes   no       yes      4 no
yes   no       yes      4 no
no    yes   10 yes     25
yes   yes      4 yes      18 yes       6
yes   no       0 yes       1 yes       3
yes   no         yes       1 yes       4


yes   yes      0 yes       2 no
yes   yes      0 yes       4 no


yes   yes      2   yes     3    yes    4
yes   yes      2   yes     3    yes    6
no    yes      1   yes     4    no
no    yes      1   yes     5    no     0


yes   yes     20   yes     4    yes   15
yes   yes     24   yes     5    yes   24
no    no       0   no      0    no     0
no    no       0   no      0    no     0


no    yes   5500 yes     2500   yes    0
no    no         yes        0   yes    0
no    yes     58 yes        7   yes    3
no    yes     60 yes        5   yes    2
no    no         yes       51   yes   17
no    no         yes       63   yes   20


yes   yes      6   yes    23    yes   23
yes   yes      4   yes    48    yes   24
yes   yes      2   yes    18    yes    9
yes   yes      2   yes    19    yes   15


yes   no           yes     3    yes    8
yes   yes      1   yes     4    yes   10
yes   no       0   yes     0    yes    0
yes   no       0   yes     0    yes    0
no    yes      1   yes     3    no
no    yes      1   yes     2    no
no    yes      4   yes    65    yes   40
no    yes      4   yes    75    yes   55
yes   yes      2   yes     3    yes    5
yes   yes      2   yes     3    yes    5
no    yes     22   yes    13    yes   14
no    yes      8   yes    17    yes   37
yes   yes      5   yes    10    yes    0

no    no       0 yes      42 yes      126
no    no       0 yes      37 yes       94
yes   no         yes       3 yes        5
yes   no         yes    3   yes     5
yes   no    0    yes    3   yes     6
yes   no    0    yes    3   yes     6
yes   yes   1    yes    3   yes     1
yes   yes   1    yes   12   yes     8
yes   yes   0    yes    8   no      0
no    yes   0    yes   26   no     10
no    yes   3    yes   12   yes    50
no    yes   3    yes   30   yes   125


yes   yes   31   yes   10   yes    0
yes   yes   41   yes   15   yes   10
no    yes    1   yes    3   no     0
no    yes    1   yes    3   no     0
no    yes    1   yes   29   no
no    yes    1   yes   41   yes    1
no    yes    1   no         no
no    yes    1   yes    1   no
no    no         yes   10   yes   20
no    no         yes    6   yes   20
no    no         yes    1   no
no    no    0    yes    2   no     0
yes   yes   1    yes    8   no
no    yes   1    yes    6   no
no    no         yes    8   yes    5
no    yes   1    yes   10   yes    2
no    yes   1    yes    9   yes    5
no    yes   1    yes   32   yes    5
yes   yes   0    yes    4   yes   10
no    yes   1    yes    5   yes   19
             Actual
Coordination Expenditu
with others? res        Comments
yes            $106,285 ACWD's public information program includes publications which are mailed to customers on a regu
yes            $123,750 ACWD's public information program includes publications which are mailed to customers on a regu
yes             $35,000 The Conservation Manager oversees a number of ongoing activities and marketing plans in the ser
yes             $40,000 The Conservation Manager oversees a number of ongoing activities and marketing plans in the ser
yes              $9,500 See 1999 response. No changes since then.
yes              $9,500 See 1999 response. No changes since then.
yes                $500 Water saving information is routinely included in the bimonthly BVWD Newsletter and is provided on
yes                $500 Water saving information is routinely included in the bimonthly BVWD Newsletter and is provided on




yes               $8,636 Although San Diego County Water Authority (SDCWA)is not a direct wholesaler, they implement a r



yes               $3,981 California American Water's Larkfield District implements a comprehensive public outreach and edu



yes             $532,221 CAW-Monterey works cooperatively with the Monterey Peninsula Water Management District (MPW

yes              $13,089 CAW-SAC implements various efforts applicable to BMP 7 through its Communications/External Af

yes               $2,000   California American Water implements a water conservation public outreach and education program
yes                 $784   The public information program includes, but is not limited to, distribution of written material on vario
yes                 $350   The public information program includes, but is not limited to, distribution of written material on vario
yes              $15,000   The public information program includes, but is not limited to, distribution of written material on vario
no               $15,081   The public information program includes, but is not limited to, distribution of written material on vario
yes               $9,100   The public information program includes, but is not limited to, distribution of written material on vario
yes               $4,157   The public information program includes, but is not limited to, distribution of written material on vario
yes               $6,000   The public information program includes, but is not limited to, distribution of written material on vario
no                  $920   The public information program includes, but is not limited to, distribution of written material on vario
yes                 $300   The public information program includes, but is not limited to, distribution of written material on vario
yes                 $297   The public information program includes, but is not limited to, distribution of written material on vario
yes               $7,400   The public information program includes, but is not limited to, distribution of written material on vario
yes               $4,119   The public information program includes, but is not limited to, distribution of written material on vario
yes               $4,100   The public information program includes, but is not limited to, distribution of written material on vario
yes               $7,021   The public information program includes, but is not limited to, distribution of written material on vario
yes               $5,000   The public information program includes, but is not limited to, distribution of written material on vario
yes               $3,935   The public information program includes, but is not limited to, distribution of written material on vario
yes               $1,000   The public information program includes, but is not limited to, distribution of written material on vario
yes                 $406   The public information program includes, but is not limited to, distribution of written material on vario
no                  $252   The public information program includes, but is not limited to, distribution of written material on vario
yes      $379   The public information program includes, but is not limited to, distribution of written material on vario
no     $2,469   The public information program includes, but is not limited to, distribution of written material on vario
yes      $920   The public information program includes, but is not limited to, distribution of written material on vario
yes    $4,200   The public information program includes, but is not limited to, distribution of written material on vario
yes    $2,481   The public information program includes, but is not limited to, distribution of written material on vario
no     $1,140   The public information program includes, but is not limited to, distribution of written material on vario
yes    $1,092   The public information program includes, but is not limited to, distribution of written material on vario
yes    $4,000   The public information program includes, but is not limited to, distribution of written material on vario
yes    $5,061   The public information program includes, but is not limited to, distribution of written material on vario
no        $86   The public information program includes, but is not limited to, distribution of written material on vario
yes      $568   The public information program includes, but is not limited to, distribution of written material on vario
no     $4,338   The public information program includes, but is not limited to, distribution of written material on vario
yes    $3,872   The public information program includes, but is not limited to, distribution of written material on vario
                The public information program includes, but is not limited to, distribution of written material on vario
no       $352   The public information program includes, but is not limited to, distribution of written material on vario
no     $8,700   The public information program includes, but is not limited to, distribution of written material on vario
yes    $2,288   The public information program includes, but is not limited to, distribution of written material on vario
yes    $1,200   The public information program includes, but is not limited to, distribution of written material on vario
yes    $1,164   The public information program includes, but is not limited to, distribution of written material on vario
yes    $2,000   The public information program includes, but is not limited to, distribution of written material on vario
yes    $4,521   The public information program includes, but is not limited to, distribution of written material on vario
no    $41,000   The public information program includes, but is not limited to, distribution of written material on vario
yes   $20,394   The public information program includes, but is not limited to, distribution of written material on vario
yes    $1,000   The public information program includes, but is not limited to, distribution of written material on vario
yes    $1,110   The public information program includes, but is not limited to, distribution of written material on vario
no     $1,304   The public information program includes, but is not limited to, distribution of written material on vario
yes    $1,976   The public information program includes, but is not limited to, distribution of written material on vario
no       $265   The public information program includes, but is not limited to, distribution of written material on vario
yes      $462   The public information program includes, but is not limited to, distribution of written material on vario
yes    $1,000   Mostly reach public through water conservation literature. Try to partake in at least one public even
yes    $1,000   Mostly reach public through water conservation literature. Try to partake in at least one public event
yes   $20,000   Advertising in publications, California Friendly Landscape residential and professional classes. Cam
yes   $20,000   Advertising in publications, California Friendly Landscape residential and professional classes. Cam
yes    $6,375   Newsletters, comparative water usage, billing inserts, and conservation literature distributed by reta
yes    $6,520   Newsletters, comparative water usage, billing inserts, and conservation literature distributed by reta
yes    $3,436   We provide information at the counter regarding various water conserving practices including lands
yes    $2,334   We provide information at the counter regarding various water conserving practices including lands
yes             A quarterly mailing is sent to all residents within the District with a quarter page section offering info
yes   $11,700   A quarterly mailing is sent to all residents within the District with a quarter page section offering info
no       $599   Monthly billing inserts,website, and water quality report
no       $599   Monthly billing inserts,website, and water quality report
yes   $24,500   The District publically promotes water conservation through its semi annual newsletter, by providing
yes   $29,222   The District publically promotes water conservation through its semi annual newsletter, by providing


yes   $25,000 Anaheim's public information program includes: 1. Anaheim staff attending community events throu
yes           Anaheim's public information program includes: 1. Anaheim staff attending community events throu
yes           The City maintains an active public information program. This program addresses water supply, wa
yes           The City maintains an active public information program. This program addresses water supply, wa
yes     $5,000   Information is on City's website, is published in newsletters, utility bills, at annual Public Works open
yes     $5,000   Information is on City's website, is published in newsletters, utility bills, at annual Public Works open
yes    $11,050   Public information programs encompass direct information mailers, Civic group meetings, commun
yes    $12,185   Public information programs encompass direct information mailers, Civic group meetings, commun
no          $0
no      $6,000
no          $0
no          $0   Our program is very limited and includes bill inserts and newsletter articles.
no      $7,300   The City of Camarillo publishes a quarterly newsletter in which we publish articles on the topic of wa
no      $6,800   The City of Camarillo publishes a quarterly newsletter in which we publish articles on the topic of wa
yes    $11,970   Public Works and Finance Department staff members participate in various public information activ
yes     $8,033   Public Works and Finance Department staff members participate in various public information activ




yes    $16,077 CDWP actively promotes conservation programs that are offered to single and multifamily units as
yes    $24,177 CDWP actively promotes conservation programs that are offered to single and multifamily units as

no          $0


yes              The City promotes water conservation and other resource efficiencies in coordination with other city
yes              The City promotes water conservation and other resource efficiencies in coordination with other city


yes     $4,200 The Conservation Coordinator, in cooperation with the Integrated Waste Coordinator and the Public
yes     $4,200 The Conservation Coordinator, in cooperation with the Integrated Waste Coordinator and the Public


yes     $1,600   The City maintains an active hotline number. This number is advertised on all brochures, utility bills,
yes     $1,600   The City maintains an active hotline number. This number is advertised on all brochures, utility bills,
yes     $6,000   We have a very active program that reaches out to the community in many ways. We have bill inser
yes     $3,000   The City of Fairfield Water Quality Report is sent to every water user in our City. Included in that re
yes    $51,304   Public outreach is acconplished in cooperation with other agencies through the Regional Water Aut
yes    $75,868   Public outreach is acconplished in cooperation with other agencies through the Regional Water Aut


yes   $175,000 The City budgets funds for customer outreach through media, literature, informational outreach and

yes    $20,000   The City distributes conservation literature at a number of public venues, including the annual stree
yes    $20,000   The City distributes conservation literature at a number of public venues, including the annual stree
yes     $1,000   Garden Grove, with the help from the Municipal Water District of Orange County, promotes water c
yes     $1,000   Garden Grove, with the help from the Municipal Water District of Orange County, promotes water c
yes   $150,000 GWP's Communications and Public Education Coordinators work directly with other City divisions, c
yes   $175,000 GWP's Communications and Public Education Coordinators work directly with other City divisions, c
no          $0
no          $0


yes     $5,600   City staff attend community and business events, distribute information, and discuss water conserva
yes    $27,351   City staff attend community and business events, distribute information, and discuss water conserva
yes    $25,000   Information has been sent through direct mailings and with water bills, (including a regular Newslett
yes    $25,000   Information has been sent through direct mailings and with water bills, (including a regular Newslett




no          $0
no          $0


yes     $5,000 The Public Information Program is a multifacited program that utilizies various avenues to promote
yes     $5,000 The Public Information Program is a multifacited program that utilizies various avenues to promote
no      $2,300 provide information to homeowners when a rebate is being offerred by retailer when residents come



yes    $29,678 The City celebrates Water Education Month, Water Awareness Month, Earth Day and Pollution Pre
yes    $35,755 The City celebrates Water Education Month, Water Awareness Month, Earth Day and Pollution Pre




yes     $7,000 Target letters to high water users, provide information on City web site. Consumer Confidence Repo
yes     $7,000 Target letters to high water users, provide information on City web site. Consumer Confidence Repo


yes   $100,000   Through our Water Conservation Coordinator we have increased our public outreach efforts to resid
yes   $100,000   Through our Water Conservation Coordinator we have increased our public outreach efforts to resid
yes     $8,000   The City of Oceanside received a grant from the Metropolitan Water District to create a drought-tole
yes     $9,000   The City of Oceanside received a grant from the Metropolitan Water District to create a drought-tole
yes     $1,500   Conservation information is distributed in a variety of ways. Conservation information is found prom
yes     $1,500   Conservation information is distributed in a variety of ways. First, it is found prominently in our wate


no               The City of Oxnard's Water Division remains committed to increasing public awareness of water us
no     $93,981   The City of Oxnard's Water Division remains committed to increasing public awareness of water us
yes    $11,250   There are two methods to the public information program: 1) a cost-sharing agreement with SCVW
yes    $14,000   There are two methods to the public information program: 1) a cost-sharing agreement with SCVW
yes   $140,092   Communications Manager maintains annual outreach calendar, website and schedules print ads. E
yes   $194,038   Communications Manager maintains annual outreach calendar, website and schedules print ads. E
no               The City produces a newsletter that is mailed to all City residents each quarter. The newsletter inclu
no               The City produces a newsletter that is mailed to all City residents each quarter. The newsletter inclu
yes    $14,000   Petaluma promotes indoor and outdoor water conservation via advertisements on local buses, spec
yes    $18,800   Petaluma promotes indoor and outdoor water conservation via advertisements on local buses, spec
no          $0
no          $0
        $5,000
        $8,000
no     $11,242   The program primarily consists of efforts to make presentations in the schools, and include informa
no     $12,266   The program primarily consists of efforts to make presentations in the schools, and include informa
yes     $1,000   City conducts public outreach: promotion of water conservation at City events including Community
yes    $36,148   Both the City of Poway and the San Diego County Water Authority provide public outreach on water
yes              The Water Utility participates in the annual City Services and Energy Fair where the Water Utility ho

yes    $51,500 Redwood City*s public information program includes an annual School water conservation poster c
yes    $53,000 Redwood City*s public information program includes an annual School water conservation poster c


yes     $2,000 The City distributes information to residents during festivals, farmer's market, and other functions th

yes     $6,500 RPU participates in regional ad and media campaigns with surrounding agencies, including WMWD
yes     $9,500 RPU participates in regional ad and media campaigns with surrounding agencies, including WMWD


yes    $87,500   The City of Roseville has its own pubic outreach campaign and is a member of the Regional Water
yes   $147,203   The City of Roseville has its own pubic outreach campaign and is a member of the Regional Water
yes    $74,816   The City is working with its regional and statewide partners supporting and implementing the object
yes    $74,816   The City is working with its regional and statewide partners supporting and implementing the object
yes     $2,000   The City provides public information at public events, through billing inserts and local media.
yes     $2,000   The City provides public information at public events, through billing inserts and local media.


yes   $200,601 Public Education Central to the overall water conservation goal is an enhanced public education pro
yes   $248,400 Public Education Central to the overall water conservation goal is an enhanced public education pro
yes            The City partnered with the MWD to arranged two CFLT workshops at the city's newly constucted C
yes            The City partnered with the MWD to arranged one CFLT workshops at the city's newsly constucted


yes     $2,000   Using brochures obtained from Metropolitan and MWDOC, along with City information, we hold occ
yes     $2,000   Using brochures obtained from Metropolitan and MWDOC, along with City information, we hold occ
yes    $75,000   It is a combination of paid advertising, PSA's and distribution of publications and brochures
yes    $75,000   It is a combination of paid advertising, PSA's and distribution of publications and brochures


yes    $20,000 CCTV, bill inserts, newsletters, website

yes    $29,158 A comprehensive program covering all activities listed below is carried out on an ongoing basis in p
yes    $57,634 A comprehensive program covering all activities listed below is carried out on an ongoing basis in p




yes    $20,171 Public events are scheduled throughout the year. The Water Conservation Specialist attends the e
yes    $15,449   Public Events are scheduled throughout the year. The Water Conservation Specialist attends the e
yes    $50,000   City staff coordinate with other divisions/departments, other water agencies, schools, community gr
yes    $50,000   City staff coordinate with other divisions/departments, other water agencies, schools, community gr
yes    $92,673   We maintain four distribution sites for literature, hardware, and promotional items; develop informat
yes    $87,027   We maintain four distribution sites for literature, hardware, and promotional items; develop informat




yes              The City of Stockton developed a comprehensive outreach program to residents and the business c
yes              The City of Stockton developed a comprehensive outreach program to residents and the business c




yes     $5,000   Public Information is dispersed through various forms of media as well as through Public Speaking
yes     $5,000   Public Information is dispersed through various forms of media as well as through Public Speaking
yes    $28,760   Upland promotes water conservation education through brochures, newspaper articles, billing inser
yes    $28,360   Upland promotes water conservation education through brochures, newspaper articles, billing inser


yes     $8,862 Year-Round: Information Brochures at City Offices. Seasonal: Earth Day Event, Water Awareness M
yes            Year-Round: Information Brochures at City Offices. Seasonal: Earth Day Event, Water Awareness M




yes     $2,000   The District maintains a web site with a page dedicated to water conservation methods and practice
yes     $1,800   The District maintains a web site with a page dedicated to water conservation methods and practice
yes     $9,000   Coastside CWD uses the local newspaper for advertisements along with direct mailings, bill stuffers
yes    $33,100   Coastside CDWD uses the local weekly newspaper for advertisements along with direct mailings, b
yes   $101,671   The Contra Costa Water District's (CCWD) Public Affairs Department is responsible for the legislati
yes   $101,700   The Contra Costa Water District's (CCWD) Public Affairs Department is responsible for the legislati


yes    $70,000 CVWD's Office of Public Affairs manages all public information and outreach to the community. An
yes    $85,000 CVWD's Office of Public Affairs manages all public information and outreach to the community. An




yes   $300,000   DSRSD's public information program promotes water conservation on a regular and recurring basis
yes   $300,000   DSRSD's public information program promotes water conservation on a regular and recurring basis
yes   $217,000   The Water Conservation Division coordinates activites with the Public Information office in promotin
yes   $250,000   The Water Conservation Division (WCD) coordinates activities with the Public Information Office (P
yes   $132,750   (1) Various ad campaigns. (2) Director Activities Committees. (3)Participation with local chambers o
yes   $677,016   (1) Various ad campaigns, (2) Director Advisory Committees, (3) Participation with local chambers o
yes     $8,971   Water use efficiency public outreach was developed and implemented through both in-house sourc
yes     $8,030   EID's public outreach program for water efficiency included both in-house resources and membersh
yes         $0   1) Conservation messages on consumer water bills. 2) Informational brochures consisting of MWD
yes         $0   1) Conservation messages on consumer water bills. 2) Informational brochures consisting of MWD
yes   $222,850   The Public Affairs Department consists of the Director of Legislative and Community Affairs, a Publ
yes   $217,405   The Public Affairs Department consists of the Director of Legislative and Community Affairs, a Publ
yes    $45,669   The District implements an ongoing public information program promoting water conservation and c
yes    $63,968   The District implements an ongoing public information program promoting water conservation and c
yes    $16,500   FPUD's Public Information Program consists of one staff person, who works 24 hours per week, an
yes    $17,000   FPUD's Public Information Program consists of one staff person, who works 24 hours per week, an




yes     $8,000 Member of Sacramento Regional Water Authority. This organization provides speakers, media ann
yes            Member of Sacramento Regional Water Authority. This organization provides speakers, media ann
               GSWC conducts a school program for elementary students, participates in various conservation ev
               GSWC conducts a school program for elementary students, participates in various conservation ev
no          $0 Contra Costa Water District runs its program.
no          $0 Contra Costa Water District runs program.
yes     $1,685 Golden State conducts a school program for elementary students and providesconservation items f
yes     $1,770 Golden State conducts a school program for elementary students and provides conservation items
yes    $35,000 GSWC supports various educational, community and conservation programs for its customers.
yes    $65,000 GSWC supports various educational, community and conservation programs for its customers.
no          $0 Brochures
no          $0 None
yes       $300 Flyers, messages on bills, inserts, public ads.
yes       $300 Flyers, messages on bills, inserts, public ads, GSWC website.
yes         $0 Community & Customer Relations Administrator are involved in notifying the public of various conse
no          $0 Customer Relations Administrator are involved in notifying the public of various conservation progra
yes            The community/customer relations administrator coordinates the public relations program.
yes            The community/customer relations administrator coordinates the public relations program.
yes     $4,000 Casitas Municipal Water District through monitary contributions by Golden State Water Company p
yes     $4,000 Casitas Municipal Water District through monitary contributions by Golden State Water Company p
yes            The public relations program is coordinated by the community/customer relations administrator. The
yes            The public relations program is coordinated by the community/customer relations administrator. The
yes    $45,000 The public information program is organized by the regional public relations administrator. Golden S
yes    $96,000 The public information program is organized by the regional public relations administrator. Golden S
yes            The public information program is coordinated by the regional public relations administrator. Golden
yes            The public information program is coordinated by the regional public relations administrator. Golden
no      $4,100 Bill stuffers, flyers at front counter, messages on bills, high bill investigations. Partnership w/Santa B
no      $4,100 Bill stuffers, flyers at front counter, messages on bills, high bill investigations. Partnership w/Santa B
no          $0 Superintendents are available upon request for public speaking events such as trade fairs, exhibits,
no
yes            The public relations program is coordinated by the regional public relations administrator. Golden S
yes            The public relations program is coordinated by the regional public relations administrator. Golden S
yes     $5,000 Newsletter, conservation messages on bills, co-sponsors of Green Gardener Program and Sustaina
yes    $26,443 Newsletter, conservation messages on bills, co-sponsors of Green Gardener Program and Sustaina
yes   $112,000   Helix has three staff members in public information who plan special events, distribute literature reg
yes   $124,831   Helix has three staff members in public information who plan special events, distribute literature reg
yes    $10,000   The District provides a water conservation packet with indoor/outdoor water conservation tips. We a
yes     $1,000   The District provides a water conservation packet with indoor/outdoor water conservation tips. We a
yes



yes    $66,000   Printed Advertising in 3 local newspapers and limited school publications, a quarterly newsletter, mi
yes    $65,302   Printed advertising in 3 local newspapers and limited school publications, a quarterly newsletter, mi
yes    $70,282   IRWD communicates water conservation information regularly to its customers through use of its m
yes    $70,471   IRWD communicates water conservation information regularly to its customers through use of its m


yes    $60,970 2006-07 The Lake Arrowhead Community Services District╒s annual public information plan estab
yes    $67,425 2007-08 The Lake Arrowhead Community Services District╒s annual public information plan (Plan
yes     $5,000 Program is implemented by the Customer Service Engineer and Meter Department Supervisor. Bill




yes        $40 booth at Lakeside Community Expo


yes   $111,900 Las Virgenes Municipal Water District maintains an intensive outreach commitment to customers re
yes   $146,000 Las Virgenes Municipal Water District maintains an intensive outreach commitment to customers re


yes   $200,000     The Long Beach Water Department Public Information Program is implemented by three full tim
yes   $200,000   The Long Beach Water Department Public Information Program is implemented by three full time s
yes    $10,250   Two full-time staff coordinate public information for all Los Angeles County Waterworks Districts alo
yes    $10,250   Two full-time staff coordinate public information for all Los Angeles County Waterworks Districts alo
yes    $20,500   Two full-time staff coordinate public information for all of the Los Angeles County Waterworks Distri
yes    $20,500   Two full-time staff coordinate public information for all of the Los Angeles Couty Waterworks Distric
yes    $10,250   Two full-time staff coordinate the public information for all of the Los Angeles County Waterworks D
yes    $10,250   Two full-time staff coordinate the public information for all of the Los Angeles County Waterworks D
yes    $10,250   Two full-time staff coordinate public information for all of the Los Angeles County Waterworks Distri
yes    $10,250   Two full-time staff coordinate public information for all of the Los Angeles County Waterworks Distri
yes   $153,750   Two full-time staff coordinate public information for all of the Los Angeles County Waterworks Distri
yes   $153,750   Two full-time staff coordinate public information for all of the Los Angeles County Waterworks Distri
yes              LADWP's Public Affairs Division works closely with the Water Conservation office. Information is m
yes              LADWP's Public Affairs Division works closely with the Water Conservation office. Information is m


yes   $100,000 MMWD's public information program is a comprehensive, integrated program that covers all aspect
yes   $100,000 MMWD's public information program is a comprehensive, integrated program that covers all aspect
yes    $16,000 Conservation coordinator organizes the quarterly newsletter, billing inserts, messages on bills, publ
yes    $16,500 Conservation coordinator organizes the quarterly newsletter, billing inserts, messages on bills, publ
yes            Customers bills include past usage information and bill stuffers are used to inform customers of con
yes            Customers bills include past usage information and bill stuffers are used to inform customers of con
no     $29,382 Brochures, flyers & pamphlets are available @ front counter for those interested. A newsletter is ma
no     $43,773 Implementation remains as described in 2007 filing.
yes    $41,566 Monte Vista Water District actively promotes community awareness of water-related issues and con
yes    $38,932 In July 2007 the Monte Vista Water District launched its "Watch the Water" campaign to promote aw


yes   $100,000   Moulton Niguel Water District's Community Realations Program promotes and educates customers
yes   $100,000   Moulton Niguel Water District's Community Realations Program promotes and educates customers
yes     $9,300   NCWD gives water conservation materials to every new residential customer as part of our welcom
yes    $10,500   NCWD gives water conservation materials to every new residential customer as part of our welcom


no     $15,000   District updates website regularly. Advertisements, bill inserts, etc. District also participates with a b
yes    $15,000   District updates website and three outdoor bulletin boards regularly. Advertisements, bill inserts, etc
yes         $0   The public information programs are organized into two segments. The Regional segment is handle
yes    $44,000   The public information programs are organized into two segments. The Regional segment is handle
yes     $6,567   PROGRAMS CONDUCTED BY THE DISTRICT * The District's Web Site, www.normwd.org, offers
yes     $3,835   PROGRAMS CONDUCTED BY THE DISTRICT * The District's Web Site, www.normwd.org, offers




yes     $2,300   SDCWA has a regional program that includes: advertising in local newspapers Public Service Anno
yes     $2,800   SDCWA has a regional program that includes: advertising in local newspapers Public Service Anno
yes    $28,000   Our public information programs are administered through the Regional Water Authority which is co
yes    $29,000   Our public information programs are administered through the Regional Water Authority which is co
yes    $15,400   Otay's water conservation division promotes and educates customers about its water conservation
yes    $13,500   Otay's water conservation division promotes and educates customers about its water conservation
yes    $17,801   Water conservation is a constant feature in customer newsletters, messages on bills, website, broc
yes    $16,088   Water conservation is a constant feature in customer newsletters, messages on bills, website, broc


yes              Our Public Information program proactively communicates the issues that our customers and other

yes    $26,355 PCWA partners with the RWA & Water Education Foundation for Public and School programs. PCW
yes    $26,414 PCWA partners with the RWA & Water Education Foundation for Public and School programs. PCW


yes     $4,270   RMWD provides water conservation education to our customers in many ways. The District website
yes     $3,255   RMWD provides water conservation education to our customers in many ways. The District website
yes    $10,393   Rancho California Water District's public information program consists of community, legislative and
yes    $13,589   Rancho California Water District's public information program consists of community, legislative and


yes    $18,213 Rincon supplements public information efforts made by the San Diego County Water Authority for lo
yes    $20,594 Rincon supplements public information efforts made by the San Diego County Water Authority for lo


yes    $16,322 Newsletters, billing inserts, conservation workshops, community events, conservation web page, all
yes    $31,849 Newsletters, billing inserts, conservation workshops, community events, conservation web page, all


yes         $0   SCWA provides the following public outreach -annual water quality report, bi-annual newsletter, wat
yes         $0   SCWA provides the following public outreach -media outreach via television, radio, newspaper and
yes    $57,173   SCWA provides the following public outreach -annual water quality report, bi-annual newsletter, wat
yes    $60,091   SCWA provides the following public outreach -media outreach via television, radio, newspaper and
yes    $10,885   We participate in community events such as the Upland Lemon Festival and hand out conservation
yes    $12,439   We participate in community events such as the Upland Lemon Festival and hand out conservation
yes    $25,000   The Water Resources Association is comprised of the San Benito County Water District, the Sunny
yes    $25,000   The Water Resources Association is comprised of the San Benito County Water District, the Sunny
yes       $500   San Dieguito Water District's Conservation Coordinator interfaces with the public during special eve
yes       $500   San Dieguito Water District's Conservation Coordinator interfaces with the public during special eve
       $65,875   The Conservation Section is in charge of promoting all conservation rebate programs, updating the
yes   $303,547   The Conservation Section is in charge of promoting all conservation rebate programs, updating the


yes    $71,250   San Jose Water Company provides its customers with a variety of public information including info
yes    $78,750   San Jose Water Company provides its customers with a variety of public information including info
yes    $45,594   SJWD provides public information programs through its own efforts and those of RWA. The public i
yes    $68,617   SJWD provides public information programs through its own efforts and those of RWA. The public i


yes    $24,701 The Santa Fe Irrigation District has an ongoing program of communicating with its customers throu
yes    $15,360 The Santa Fe Irrigation District has an ongoing program of communicating with its customers throu
yes     $1,404 The Santa Barbara County Water Agency corrdinates the media buy for a Summer Media Campaig
yes            The Santa Barbara County Water Agency corrdinates the media buy for a Summer Media Campaig
yes    $10,241 Scotts Valley Water District participates in a variety of public outreach programs. They include but
yes    $12,401 See program described in 2007.
yes     $5,000 SSWA's Public Information Program consisted of booths at Youth Ag Day (Vallejo), Suisun Farm Fa
yes     $5,000 SSWA's Public Information Program consisted of booths at Youth Ag Day (Vallejo), brochures, con
yes    $30,000 SCWD promotes conservation throughout the year wth news letters, outreach events, bill inserts an
yes    $40,000 SCWD promotes water conservation throughout the year with news letters, outreach events, bill ins




yes    $11,000   Communications Coordinator, Education Specialist, and Communications Specialist. On-hold mess
yes    $11,000   Communications Coordinator, Education Specialist, and Communications Specialist. On-hold mess
yes     $3,561   Through printed mailing, packets, workshops, school presentations, street banners, and community
yes     $4,111   Through printed mailing, packets, workshops, school presentations, street banners, and community
yes    $13,517   Determined that focus would be on raising overall awareness and educating users on water efficien
yes    $13,347   The Town's public information program consists of the following pieces: bi-monthly billing inserts, r
yes    $22,000   Monthly newsletters to customer base, water and wastewater plant tours, annual Open House, and
yes    $15,000   Monthly newsletters to customer base, water and wastewater plant tours, annual Open Housse, and




yes     $2,995 VWC provides several informational outreach strategies to the public. Information on efficient water
yes     $5,837 VWC provides several informational outreach strategies to the public. Information on efficient water
yes            On a region level, the Metropolitan Water District and the San Diego County Water Authority are res
yes   $165,000 The Public Information Program develops, maintains and improves upon programs of information a
yes            Literature and brochures on water conservation, efficient landscapes (retrofit and new landscapes)
yes    $26,000 Literature and brochures on water conservation, efficient landscapes (retrofit and new landscapes)


yes      $3,750 Public Information Messages on bills regarding Ultra Low Flush Toilet (ULFT) rebate program (finis
yes      $4,250 Public Information Messages on bills regarding Ultra Low Flush Toilet (ULFT) rebate program (finis


yes     $9,391    Vista Irrigation District has been educating our customers and promoting water conservation since 1
yes    $50,877    Vista Irrigation District has been educating our customers and promoting water conservation since 1
yes    $33,000    The District utilizes the following programs to promote and educate customers about water conserv
yes    $46,000    The District utilizes the following programs to promote and educate customers about water conserv


yes    $26,000    Western's community outreach is coordinated by its Public Affairs Office, headed by a public inform
yes   $115,606    Western's community outreach is coordinated by its Public Affairs Office, headed by a public inform
yes    $27,000    Westlands Water District continues to produce and distribute "The Irrigator," quarterly newsletter th
yes    $12,000    The District continuously updates its website (http://www.westlandswater.org) with the current topica


yes     $8,000    District promotes conservation, education, and public awareness programs through it's website, tou
yes    $61,000    District promotes conservation, education, and public awareness programs through it's website, tou
yes    $55,000    Implemented a valley wide communication plan with the local purveyors. Started a summer outreac
yes   $105,000    Implemented a centralized, valley wide communication and conservation outreach plan through a c
yes   $360,211    The Public Information Program consists of a variety of programs and practices that are used to ed
yes   $279,255    The Public Information Program educates and reaches out to the public through a variety of program


yes   $200,601    The same as the retail effort, however the City of San Diego has a media presence beyond its boun
yes   $248,400    The same as the retail effort, however the City of San Diego has a media presence beyond its boun
yes   $101,671    The Contra Costa Water District's (CCWD) Public Affairs Department is responsible for the legislati
yes   $101,700    The Contra Costa Water District's (CCWD) Public Affairs Department is responsible for the legislati


yes               EMWD had a 10-person Community Involvement staff, of which four dealt specifically with conserva
yes               EMWD has 4 public affairs officers and one director who are responsible for internal and external a
yes          $0   We offer the same education and conservation programs and rebates to our wholesale customers.
yes          $0   We offer the same education and conservation programs and rebates to our wholesale customers.
yes      $1,640   MWD Public Information Programs are utilized and distributed to the public through our retail agenc
yes          $0   Foothill utilizes MWD's Public Program Information as much as possible so as to be consistent with
yes    $137,416   IEUA has two full-time Public Information staff. There is a partnership with other agencies to fund a
yes    $198,718   IEUA has two full-time Public Information staff. There is a partnership with other agencies to fund a
yes     $24,766   A full time consultant is employed who reports to the Water Resources Department Manager and to
yes     $19,994   A full time consultant is employed who reports to the Water Resources Department Manager and to
yes   ########    Major advertising and public relations campaign promoting outdoor water use efficiency and Califor
yes   ########    Major advertising and public relations campaign promoting outdoor water use efficiency and Califor
yes    $750,000   Mojave Water Agency has a Public Information Department that staffs the Community Liaison Offic

yes   $186,524 The Municipal Water District of Orange County implements a comprehensice public information pro
yes   $154,460 The Municipal Water District of Orange County implements a comprehensive public information pro
yes     $3,912 PROGRAMS CONDUCTED BY OMWC * Customers receive Annual Water Quality & Consumer Co
yes     $2,254   PROGRAMS CONDUCTED BY OMWC * Customers receive Annual Water Quality & Consumer Co
yes    $10,000   OCWD conducts four public information programs on water conservation. 1- O.C. WATER 101. O.C
yes     $9,000   OCWD conducts four public information programs on water conservation. 1- O.C. WATER 101. O.C
yes    $15,000   PCWA participtes in the Auburn Home Show, Kaiser Earth Day and various other public events in P
yes    $15,000   PCWA participtes in the Auburn Home Show, Kaiser Earth Day and various other public events in P
yes         $0   SCWA and EGWS participate in the RWEPC conservation program which provides regional public
yes         $0   SCWA and EGWS participate in the RWEPC conservation program which provides regional public
yes    $80,000   The Authority's Public Affairs Department promotes water awareness through ongoing interaction w
yes    $80,000   The Authority's Public Affairs Department promotes water awareness through ongoing interaction w


yes    $44,768   The District has an on-site water efficient landscape garden that is open to the public. The garden d
yes    $94,494   The District has an on-site water efficient landscape garden that is open to the public. The garden d
yes    $52,400      The Santa Barbara County Water Agency oversees the Regional Water Efficiency Program for t
yes    $35,519      The Santa Barbara County Water Agency oversees the Regional Water Efficiency Program for t
yes   $550,000   The water conservation campaign was launched in June 2007 and ran through October 2007. The c
yes   $310,000   FY 07/08 BMP 7     The water conservation general media campaign was organized in two phases. T
yes    $15,000   SCWA is the wholesaler and we provide our retailing units outreach programs with either financial o
yes   $160,000   SCWA is the wholesaler and we provide our retailing units outreach programs with either financial o
yes   $162,334   Program is implemented by SCWA Public Information Officer, including strategic plan, budget, etc.
yes    $98,524   Program is implemented by SCWA Public Information Officer, including strategic plan, budget, etc.
yes    $13,500   The District participates in the Stockton Area Water Suppliers (SAWS), which jointly funds the Wate
yes    $16,000   The District participates in the Stockton Area Water Suppliers (SAWS), which jointly funds the Wate
yes   $203,800   Three Valleys works collaboratively with our member agencies - both doing programs FOR and WIT
yes   $215,000   Three Valleys works collaboratively with our member agencies - both doing programs FOR and WIT
yes   $279,378   USGVMWD's has a Community and Government Affairs Coordinator on staff that maintains the Dis
yes   $303,264   USGVMWD's has a Community and Government Affairs Coordinator on staff that maintains the Dis
yes   $241,051   West Basin's Public Information Program consists of a variety of programs, strategies and partners
yes   $196,193   West Basin's Public Information Program consists of a variety of programs, strategies and partners
yes    $46,100   Western's public affairs team broadcasts water information to customers via many activities. The ac
yes   $102,091   Western's public affairs team broadcasts water information to customers via many activities. The ac
ailed to customers on a regular basis; special brochures stressing water conservation; a drought tolerant demonstration garden; attendance
ailed to customers on a regular basis (over 350 water-wise gardening CDROMs were given out during FY 2008); special brochures stressing
nd marketing plans in the service area. Programs include a County-wide Water Festival, Sustainable Landscaping Workshops, Creek Clean
nd marketing plans in the service area. Programs include a County-wide Water Festival, Sustainable Landscaping Workshops, Creek Clean


Newsletter and is provided on the District's web site.
Newsletter and is provided on the District's web site.




holesaler, they implement a regional based public outreach program for San Diego county that reaches California American Water customer



nsive public outreach and educational program through a cooperative efforts with Operations, External Affairs/Communications, and Conserv



er Management District (MPWMD) a group 3 member of the CUWCC, as well as with other community organizations including the Monterey

Communications/External Affairs and Conservation departments. This includes community meetings, events, bill inserts and messages, dire

reach and education program through the Communications/External Affairs and Water Conservation departments. A. California American W
on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 on of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
ke in at least one public event per year. Report occasionaly to the Board of Directors at telivised meetings.
 e in at least one public event per year. Report occasionaly to the Board of Directors at telivised meetings.
nd professional classes. Camrosa website and link to CUWCC. Include on monthly utility bills consumption graphs and water saving tips.
nd professional classes. Camrosa website and link to CUWCC. Include on monthly utility bills consumption graphs and water saving tips.
n literature distributed by retailer.
n literature distributed by retailer.
ving practices including landscaping, leak detection, sell aerators, garden nozzles and showerheads. CVWD works with Santa Barbara Coun
ving practices including landscaping, leak detection, sell aerators, garden nozzles and showerheads. CVWD works with Santa Barbara Coun
 ter page section offering information on water conservation. Water Conservation information is also provided on website. Casitas has organ
 ter page section offering information on water conservation. Water Conservation information is also provided on website. Casitas has organi


nnual newsletter, by providing speakers to community groups and schools, by prominently displaying conservation information on its web site
nnual newsletter, by providing speakers to community groups and schools, by prominently displaying conservation information on its web site


ding community events throughout the year to promote programs, distribute water-saving devices and program literature, and answer custom
ding community events throughout the year to promote programs, distribute water-saving devices and program literature, and answer custom
 addresses water supply, water quality, and water use efficiency issues. Information outreach includes periodic bill inserts addressing water
 addresses water supply, water quality, and water use efficiency issues. Information outreach includes periodic bill inserts addressing water
 at annual Public Works open house, and at other City sponsored events (i.e. Corn Fest).
 at annual Public Works open house, and at other City sponsored events (i.e. Corn Fest).
vic group meetings, community education workshops, Speakers Bureau presentations, School Outreach education and instruction, Town Ha
vic group meetings, community education workshops, Speakers Bureau presentations, School Outreach education and instruction, Town Ha




 ish articles on the topic of water use efficiency. Brochures on water use efficiency are made available year around in the foyer of City Hall. B
 ish articles on the topic of water use efficiency. Brochures on water use efficiency are made available year around in the foyer of City Hall. B
 rious public information activities as part of their regular duties. These activities help educate customers about water conservation.
 rious public information activities as part of their regular duties. These activities help educate customers about water conservation.




ngle and multifamily units as well as commercial, industrial and institutional customers. Additionally, programs are promoted at City sponsore
ngle and multifamily units as well as commercial, industrial and institutional customers. Additionally, programs are promoted at City sponsore




 in coordination with other city departments, local agencies and organizations (e.g. Chamber of Commerce). The City regularly provides cons
 in coordination with other city departments, local agencies and organizations (e.g. Chamber of Commerce). The City regularly provides cons


 te Coordinator and the Public Information Officer, publishes conservation information in quarterly community services guides, in quarterly ne
 te Coordinator and the Public Information Officer, publishes conservation information in quarterly community services guides, in quarterly ne


d on all brochures, utility bills, advertising. It is also printed on staff business cards. The City provides information on water conservation throu
d on all brochures, utility bills, advertising. It is also printed on staff business cards. The City provides information on water conservation throu
many ways. We have bill inserts, brochures, participation in special events, articles in the Fairfield Observer, and our Water Quality Report (w
n our City. Included in that report is information on our conservation programs and how residents can get help to save water. We also send c
ough the Regional Water Authority Water Efficiency Program. The City also conducts its own program by participating in local events and pro
ough the Regional Water Authority Water Efficiency Program. The City also conducts its own program by participating in local events and pro


e, informational outreach and education, web site and other forums. Outreach activities are coordinated through the Water Conservation Pro

es, including the annual street fair market, City Hall, City Website, Landscape Training Coarses, and through bill inserts.
es, including the annual street fair market, City Hall, City Website, Landscape Training Coarses, and through bill inserts.
ge County, promotes water conservation.
ge County, promotes water conservation.
ctly with other City divisions, community-based organizations, non-profits, and service clubs on a variety of levels to disseminate information
ctly with other City divisions, community-based organizations, non-profits, and service clubs on a variety of levels to disseminate information




n, and discuss water conservation opportunities with residents and business representatives. The City also distributes educational bill inserts
n, and discuss water conservation opportunities with residents and business representatives. The City also distributes educational bill inserts
 (including a regular Newsletter) distributed to the public at community events, presented in media ads and displayed between shows at a loc
 (including a regular Newsletter) distributed to the public at community events, presented in media ads and displayed between shows at a loc




various avenues to promote conservation to residents. The program contains large media and outreach efforts including but are not limited t
various avenues to promote conservation to residents. The program contains large media and outreach efforts including but are not limited t
retailer when residents come in to pay water bill



 Earth Day and Pollution Prevention Week by placing displays at the library, community center and City Hall; running notices and videos on t
 Earth Day and Pollution Prevention Week by placing displays at the library, community center and City Hall; running notices and videos on t




. Consumer Confidence Report to all customers includes water conservation program information. Conservation phone number listed.
. Consumer Confidence Report to all customers includes water conservation program information. Conservation phone number listed.


public outreach efforts to residents of the city. Education on water conservation tips, City Manager newsletters, local access television (NBTV
public outreach efforts to residence of the city. Education on water conservation tips, city manager newsletters, local access television (NBTV
 istrict to create a drought-tolerant and native plant demonstration garden. This garden, located at the Buena Vista Lagoon Nature Center, ed
 istrict to create a drought-tolerant and native plant demonstration garden. This garden, located at the Buena Vista Lagoon Nature Center, ed
 on information is found prominantly in our water quality reports and quarterly newsletter. Conservation topics are discussed with residents on
 ound prominently in our water reports and quarterly newsletters. Next, flyers and brochures are created for children and adults and distribute


public awareness of water use and the importance of water conservation. Annual water usage comparisons on each water bill, mailed month
public awareness of water use and the importance of water conservation. Annual water usage comparisons on each water bill, mailed month
haring agreement with SCVWD where materials are distributed through direct mail or ads in the Palo Alto service area. Generally, SCVWD d
 aring agreement with SCVWD where materials are distributed through direct mail or ads in the Palo Alto service area. Generally, SCVWD de
 e and schedules print ads. Events Coordinator schedules and contracts for all special events and landscaping classes.Account managers w
 e and schedules print ads. Events Coordinator schedules and contracts for all special events and landscaping classes.Account managers w
  quarter. The newsletter includes a section about water use, describing water use restrictions and providing water conservation tips. The City
  quarter. The newsletter includes a section about water use, describing water use restrictions and providing water conservation tips. The City
sements on local buses, special events, direct mail, bill inserts, customer news letters, web with streaming videos on the City's website in add
sements on local buses, special events, newspaper articles and advertisements, movie ads, direct mail, targeted mailings to high water users




schools, and include information to water customers through mailed utility bills.
schools, and include information to water customers through mailed utility bills.
 events including Community Day and Earth Day/Arbor Day; articles in the City's newsletter 'Poway Today' available in print and online; broch
vide public outreach on water conservation in Poway's service area. City of Poway efforts include: a water conservation booth at ten City eve
air where the Water Utility hosts an information booth with displays and puts on public demonstrations and workshops. We provide informati

 water conservation poster contest; Conservation booths and information at public events and facility buildings; Water conservation website;
 water conservation poster contest; Conservation booths and information at public events and facility buildings; Water conservation website;


market, and other functions throughout the city. We also submitted educational material in bi-monthly billing statements.

g agencies, including WMWD and EMWD. We also run our own Public information programs through events, schools, media, bill stuffers, e
g agencies, including WMWD and EMWD. We also run our own Public information programs through events, schools, media, bill stuffers, et


ember of the Regional Water Authority which has a regional campaign. The Water Conservation Division participates on the Regional Water
ember of the Regional Water Authority which has a regional campaign. The Water Conservation Division participates on the Regional Water
 and implementing the objectives of the CUWCC; City participates in the water efficiency program designed to implement best management
 and implementing the objectives of the CUWCC; City participates in the water efficiency program designed to implement best management
serts and local media.
serts and local media.


nhanced public education program. Public education promotes new plans as well as the existing foundation of conservation programs. The p
nhanced public education program. Public education promotes new plans as well as the existing foundation of conservation programs. The p
 the city's newly constucted California Friendly Heritage Park.
 the city's newsly constucted California Friendly Heritage Park. However, due to insufficient registrants, the workshop got cancelled.


 City information, we hold occasional seminars and classes for homeowners, property managers, and other interested parties. We typically h
 City information, we hold occasional seminars and classes for homeowners, property managers, and other interested parties. We typically h
ations and brochures
ations and brochures




 out on an ongoing basis in partnership with the Santa Barbara County Water Agency. It is organized by public information requirements of e
 out on an ongoing basis in partnership with the Santa Barbara County Water Agency. It is organized by public information requirements of e




ation Specialist attends the events and hands out informative brochures and promotional items in regards to water conservation.
ation Specialist attends the events and hands out informative rochures and promotional items in regards to water conservation.
ncies, schools, community groups and non-profit organizations to provide pertinent inforamtion regarding water resources, water efficiency a
ncies, schools, community groups and non-profit organizations to provide pertinent inforamtion regarding water resources, water efficiency a
ional items; develop informational bill inserts in English and Spanish; participate in the City of Santa Rosa's Downtown Market events; staff b
ional items; develop informational bill inserts in English and Spanish; participate in the City of Santa Rosa's Downtown Market events; staff b




 residents and the business community highlighting water conservation program goals and providing simple tips that each sector can do to a
 residents and the business community highlighting water conservation program goals and providing simple tips that each sector can do to a




 as through Public Speaking and Outreach events. Staff speak with general public about water conservation as well as continuous advertise
 as through Public Speaking and Outreach events. Staff speak with general public about water conservation as well as continuous advertisem
wspaper articles, billing inserts, public speaking, telephone "on hold" messages, fixture give-aways, and numerous special events (ex: Uplan
wspaper articles, billing inserts, public speaking, City website, local City cable TV ads, local calendar ads, the City's quarterly magazine, fixtu


ay Event, Water Awareness Month activities including displays at libraries and PSAs or City resolutions, table at community events. The who
ay Event, Water Awareness Month activities including displays at libraries and PSAs or City resolutions, table at community events. The who




 rvation methods and practices. We also participate in the annual water awareness week, the local school's "Farmer For a Day" project, and
 rvation methods and practices. We also participate in the annual water awareness week. We also provide conservation information included
 th direct mailings, bill stuffers and messages on the billing statements.
s along with direct mailings, bill stuffers, messages on the billing statements and the District's web page.
 s responsible for the legislative affairs, employee communications, and external communications with customers, key constituents, decision
 s responsible for the legislative affairs, employee communications, and external communications with customers, key constituents, decision


treach to the community. Any public or community outreach conducted by the District has a consistent water conservation/water awareness
treach to the community. Any public or community outreach conducted by the District has a consistent water conservation/water awareness




 a regular and recurring basis and includes the following: publications, bill inserts, brochures, special events, school programs, news releases
 a regular and recurring basis and includes the following: publications, bill inserts, brochures, special events, school programs, news releases
Information office in promoting the public education program
e Public Information Office (PIO)in promoting the public education program. PIO and WCD coordinate the development of an annual strateg
 ipation with local chambers of commerce, educational institutions, economic development corporations
cipation with local chambers of commerce, educational institutions, economic development corporations.
  through both in-house sources and the Regional Water Authority's public outreach subcommittee. EID and the RWA both maintain website
use resources and membership in the Regional Water Authority's water efficiency program. Both EID and RWA maintain website information
 rochures consisting of MWDSC/MWDOC literature available in District headquarters. 3) Monthly appearances by District Board members on
 rochures consisting of MWDSC/MWDOC literature available in District headquarters. 3) Monthly appearances by District Board members on
nd Community Affairs, a Public Affairs Representative and the Conservation Specialist. Public Information programs include extensive comm
nd Community Affairs, a Public Affairs Representative and the Conservation Specialist. Public Information programs include extensive comm
ting water conservation and conservation related benefits. The District is a member of the Regional Water Authority (RWA);participates in th
ting water conservation and conservation related benefits. The District is a member of the Regional Water Authority (RWA);participates in th
works 24 hours per week, and divides time between public information and water conservation activities.
works 24 hours per week, and divides time between public information and water conservation activities.




 ovides speakers, media announcements, and conservation material to interested groups and at various community events.
 ovides speakers, media announcements, and conservation material to interested groups and at various community events.
es in various conservation events and coordinates a home and garden show in the high desert.
es in various conservation events and coordinates a home and garden show in the high desert.


providesconservation items for its customers
provides conservation items for its customers
grams for its customers.
grams for its customers.




ng the public of various conservation programs. They issue press releases, publish quarterly newsletters and use door tags and bill inserts to
 f various conservation programs. They issue press releases, publish quarterly newsletters and use door tags and bill inserts to notify custom
c relations program.
c relations program.
 den State Water Company partners with "Smart Rebates" through CUWCC.
 den State Water Company partners with "Smart Rebates" through CUWCC.
er relations administrator. The pr program includes education and public events in the community
er relations administrator. The pr program includes education and public events in the community
 tions administrator. Golden State Water provides landscaping classes for the public, water education events in the community and promotes
 tions administrator. Golden State Water provides landscaping classes for the public, water education events in the community and promotes
elations administrator. Golden State supports various water educational programs and special water issues courses.
elations administrator. Golden State supports various water educational programs and special water issues courses.
ations. Partnership w/Santa Barbara County on advertising in the media.
ations. Partnership w/Santa Barbara County on advertising in the media.
  such as trade fairs, exhibits, chamber mixers, etc. Unable to break down costs associated with this BMP.

ions administrator. Golden State participated in various water awareness events and provides information to the public by mail and the local
ions administrator. Golden State participated in various water awareness events and provides information to the public by mail and the local
rdener Program and Sustainable Landscape TV show, sponsor Earth Day events and table at the Lemon Festival.
rdener Program and Sustainable Landscape TV show, table at Sustainable Landscaping events, Earth Day events, Home Shows and the Le
vents, distribute literature regarding conservation, sponsor Water Awareness programs, write press releases, prepare literature pieces and in
vents, distribute literature regarding conservation, sponsor Water Awareness programs, write press releases, prepare literature pieces and in
water conservation tips. We advertise the packet and water conservation kits in the District's quarterly newsletter. The quarterly newsletter ha
water conservation tips. We advertise the packet and water conservation kits in the District's quarterly newsletter. The quarterly newsletter ha




ns, a quarterly newsletter, misc. community events (Fairs and Home & Leisure Shows), and beginning this year one landscape workshop.
ns, a quarterly newsletter, misc. community events (Fairs and Home & Leisure Shows), and two landscape workshops.
 stomers through use of its monthly newsletter, resident tour program, web site, brochure distribution and landscape workshops. The Conser
 stomers through use of its monthly newsletter, resident tour program, web site, brochure distribution and landscape workshops. The Conser


 public information plan establishes key communication messages and focuses on key communication strategy areas including: 1. Public Inf
 public information plan (Plan) establishes key communication messages and focuses on key communication strategy areas including: 1. Pu
 Department Supervisor. Bill Stuffers, rebates,sprinkler adjustment keys,news releases and recommened conservation web sites.




 commitment to customers regarding water conservation benefits and practices. In cooperation with Metropolitan Water District of Southern
 commitment to customers regarding water conservation benefits and practices. In cooperation with Metropolitan Water District of Southern


mplemented by three full time staff. We continue to maintain an aggressive program through extensive public education and community outr
lemented by three full time staff. We continue to maintain an aggressive program through extensive public education and community outrea
unty Waterworks Districts along with an outside PR firm consultant.
unty Waterworks Districts along with an outside PR firm consultant.
es County Waterworks Districts along with an outside PR firm consultant.
es Couty Waterworks Districts along with an outside PR firm consultant.
ngeles County Waterworks Districts along with an outside PR firm consultant.
ngeles County Waterworks Districts along with an outside PR firm consultant.
es County Waterworks Districts along with an outside PR firm consultant.
es County Waterworks Districts along with an outside PR firm consultant.
es County Waterworks Districts along with an outside PR firm consultant.
es County Waterworks Districts along with an outside PR firm consultant.
ation office. Information is made available on LADWP Web site, conservation publications distributed at public venues and by request (in En
ation office. Information is made available on LADWP Web site, conservation publications distributed at public venues and by request (in En


rogram that covers all aspects of District operations including conservation. The program uses these typical outreach tools: advertising, direc
rogram that covers all aspects of District operations including conservation. The program uses these typical outreach tools: advertising, direc
erts, messages on bills, public event presentations/booth and tours of facilities
erts, messages on bills, public event presentations/booth and tours of facilities
ed to inform customers of conservation topics. Also, Mesa provided a 6 month course to educate the customer about water related current ev
ed to inform customers of conservation topics. Also, Mesa provided a 6 month course to educate the customer about water related current ev
 nterested. A newsletter is mailed quarterly to all customers, as well as the occasional special mailer. Conservation tips are placed monthly o
 water-related issues and conservation. It has an on-going quarterly publication, Waterline, that is included in all customer billing statements.
ater" campaign to promote awareness of the statewide water crisis and need for maximizing efficient use of water supplies. During Phase I o


otes and educates customers on water conservation. Monthly billing newsletters regularly address water conservation issues. Additionl public
otes and educates customers on water conservation. Monthly billing newsletters regularly address water conservation issues. Additionl public
stomer as part of our welcome package. We also have coloring and activity books for the children that we give away in the office and at com
stomer as part of our welcome package. We also have coloring and activity books for the children that we give away in the office and at com


trict also participates with a booth at community events such as the Pacifica Fog Fest
dvertisements, bill inserts, etc. District also participates with a booth at community events such as the Pacifica Fog Fest.
e Regional segment is handled by the Sonoma County Water Agency and includes general public information activities throughout the SCWA
e Regional segment is handled by the Sonoma County Water Agency and includes general public information activities throughout the SCWA
Site, www.normwd.org, offers customers information about the district, board, staff, rules, regulations, and ordinances. A calendar informs the
Site, www.normwd.org, offers customers information about the district, board, staff, rules, regulations, and ordinances. A calendar informs the




 spapers Public Service Announcements (PSA) Demonstration garden Community Events Monthly Public Information Officer's Meeting Spea
 spapers Public Service Announcements (PSA) Demonstration garden Community Events Monthly Public Information Officer's Meeting Spea
al Water Authority which is comprised of 22 independent water purveyors.
al Water Authority which is comprised of 22 independent water purveyors.
 about its water conservation and school education programs with help from the District's Public Information Officer. The District regularly pro
 about its water conservation and school education programs with help from the District's Public Information Officer. The District regularly pro
ssages on bills, website, brochures, community events, classes, tours, and speakers bureau. Activities and calls are supported by customer s
ssages on bills, website, brochures, community events, classes, tours, and speakers bureau. Activities and calls are supported by customer s


hat our customers and other publics want to know about. Our Global Public Relations Plan is organized by goals, strategies and tactics. It in

ic and School programs. PCWA has booths at public events and is available for presentations.
ic and School programs. PCWA has booths at public events and is available for presentations.


ny ways. The District website makes information about our water conservation programs easily accessable. Information packets are mailed
ny ways. The District website makes information about our water conservation programs easily accessable. Information packets are mailed
of community, legislative and media outreach. The program is managed under the direction of the Director of planning. The various public in
of community, legislative and media outreach. The program is managed under the direction of the Director of planning. The various public in


 County Water Authority for local events and District specific activities on an as-required basis. This includes public service announcements;
 County Water Authority for local events and District specific activities on an as-required basis. This includes public service announcements;


s, conservation web page, all are offered to District Customers
s, conservation web page, all are offered to District Customers


ort, bi-annual newsletter, water wise house call program, door hangers for water conservation enforcement efforts, door to door distribution o
vision, radio, newspaper and publication ads, presentations to HOA's and other groups, staffing booths at events, annual water quality report
ort, bi-annual newsletter, water wise house call program, door hangers for water conservation enforcement efforts, door to door distribution o
vision, radio, newspaper and publication ads, presentations to HOA's and other groups, staffing booths at events, annual water quality report
al and hand out conservation information and items.
al and hand out conservation information and items.
nty Water District, the Sunnyslope County Water District, the City of Hollister, and the City of San Juan Bautista. The WRA has a good deal
nty Water District, the Sunnyslope County Water District, the City of Hollister, and the City of San Juan Bautista. The WRA has a good deal
 the public during special events, prepares information updates for the website and billing messages, gives conservation brochures/informati
 the public during special events, prepares information updates for the website and billing messages, gives conservation brochures/informati
bate programs, updating the website as well as developing brochures and other informational materials. The SFPUC's Communications and
bate programs, updating the website as well as developing brochures and other informational materials. The SFPUC's Communications and


lic information including info on conservation, rates, water quality, etc. This information is provided via water bills, bill inserts, the company w
lic information including info on conservation, rates, water quality, etc. This information is provided via water bills, bill inserts, the company w
d those of RWA. The public information actions include newspaper articles on water saving techniques, extensive literature collection and vi
d those of RWA. The public information actions include newspaper articles on water saving techniques, extensive literature collection and vi


ating with its customers through our website, special mailings, consumer confidence report, bill messages, newspapers, posting and on hold
ating with its customers through our website, special mailings, consumer confidence report, bill messages, newspapers, postings and on-hold
or a Summer Media Campaign. Each county purveyor contributes to the budget based on domestic water useage. The media buy is discuss
or a Summer Media Campaign. Each county purveyor contributes to the budget based on domestic water useage. The media buy is discusse
 programs. They include but are not limited to: 1) Donating High Efficiency Toilets to local charity auctions 2) Sponsoring water-wise contest

Day (Vallejo), Suisun Farm Family Fun Days, Public Service Announcements, Bill Inserts, contribution to the Marine World (Vallejo) water co
Day (Vallejo), brochures, contribution to the Marine World (Vallejo) water conservation display, May Water Awareness display at local librarie
utreach events, bill inserts and the Residential Home Garden Workshop etc.
ters, outreach events, bill inserts and the Residential Home Garden Workshop.




ons Specialist. On-hold messages, billing messages, promotional items and publications in all lobbies. Regular newsletters, videos, poster bo
ons Specialist. On-hold messages, billing messages, promotional items and publications in all lobbies. Regular newsletters, videos, poster bo
reet banners, and community events./ An environmental educaiton coordinator provides information through referrels, and self initiated activi
reet banners, and community events./ An environmental educaiton coordinator provides information through referrels, and self initiated activi
cating users on water efficiency. Developed campaign to send a different postcard every month in peak of season to all account holders, targ
s: bi-monthly billing inserts, regular website updates, community access television PSAs, print advertisements, information booths at commu
 rs, annual Open House, and brochure distribution about 6 times annually.
 rs, annual Open Housse, and brochure distribution 6 plus times annually.




Information on efficient water use is posted on the company's website, and directly in customer water bills. Additionally, VWC representatives
Information on efficient water use is posted on the company's website, in the lobby of the main office and directly in customer water bills. Add
 ounty Water Authority are responsible for massive communication campaigns (radio spots, press conferences, press releases, etc.). On a m
on programs of information and education to communicate both internally with the District's employees and externally with the general public
retrofit and new landscapes) as well as brochures promoting water conservation programs (toilet, high efficiency washing machine and irriga
retrofit and new landscapes) as well as brochures promoting water conservation programs (toilet, high efficiency washing machine and irriga


 (ULFT) rebate program (finished in 7/2008)seasonal tiers, conservation tips indoors and outdoors. 2. Brochures regarding water saving tips
(ULFT) rebate program (finished in 7/2008)seasonal tiers, conservation tips indoors and outdoors. 2. Brochures regarding water saving tips,


ng water conservation since 1991 through various means which include: 1. On-hold telephone messages 2. Website 3. Giveaways 4. Video
ng water conservation since 1991 through various means which include: 1. On-hold telephone messages 2. Website 3. Giveaways 4. Video
stomers about water conservation: 1. District Newsletter and/or billing inserts mailed monthly to customers in the District. 2. On-Hold Messag
stomers about water conservation: 1. District Newsletter and/or billing inserts mailed monthly to customers in the District. 2. On-Hold Messag


ce, headed by a public information office and four staff members. Outreach includes, but is not limited to, publicity via press releases and ev
ce, headed by a public information office and four staff members. Outreach includes, but is not limited to, publicity via press releases and eve
gator," quarterly newsletter that includes water user information, legislative updates and community items. The District continuously updates i
 er.org) with the current topical information, resource material and educational materials relevant to Westlands.


ams through it's website, tours, speaking engagements and class room presentations.
ams through it's website, tours, speaking engagements and class room presentations. Additional efforts were made in response to drought
s. Started a summer outreach campaign utilizing radio, billboards and print media. Agency provides a quarterly community newsletter to ap
on outreach plan through a consultant with the local purveyors. Started a summer campaign utilizing radio, billboards, television and print me
practices that are used to educate the public about water conservation. conservation literature is provided to the public at the various one-da
c through a variety of programs including community events, marketing and outreach that promote conservation and water education. The 2


dia presence beyond its boundaries.
dia presence beyond its boundaries.
 s responsible for the legislative affairs, employee communications, and external communications with customers, key constituents, decision
 s responsible for the legislative affairs, employee communications, and external communications with customers, key constituents, decision


 ealt specifically with conservation issues. A variety of media are used, including press releases, website, brief messages on water bills, custo
ble for internal and external audiences. In addition, 2 individuals are responsible for education programs. Conservation staff have been reloca
 to our wholesale customers. We do not separately track the data on our programs between wholesale and retail. See retail BMP 7.
 to our wholesale customers. We do not separately track the data on our programs between wholesale and retail. See retail BMP 7.
ublic through our retail agencies and the local newspapers.
 le so as to be consistent with the conservation message, however, our FWCC (Foothill Water Conservation Corps) once again comes into p
 with other agencies to fund and develop ads and programs that run in the newspaper weekly, PIO staff arrange tours of IEUA Wetlands Par
with other agencies to fund and develop ads and programs that run in the newspaper weekly, PIO staff arrange tours of IEUA Wetlands Park
   Department Manager and to Improvement District No.4 Manager.
   Department Manager and to Improvement District No.4 Manager.
 ter use efficiency and California Friendly landscaping. Educational brochures and campaign artworkincluding bill-stuffers available for retaile
 ter use efficiency and California Friendly landscaping. Educational brochures and campaign artworkincluding bill-stuffers available for retaile
  the Community Liaison Officer and the Water Conservation Program Manager and directs a subsidiary organization called the Alliance for W

ensice public information program in conjunction with its 28 retail water agencies and cities. The program includes a monthly newsletter, wat
ensive public information program in conjunction with its 28 retail water agencies and cities. The program includes a monthly newsletter, wat
Water Quality & Consumer Confidence Report * Bills Show comparison water usage with previous year on metered accounts. * An OMWC/N
Water Quality & Consumer Confidence Report * Bills Show comparison water usage with previous year on metered accounts. * An OMWC/N
on. 1- O.C. WATER 101. O.C. water 101 is a class that was developed by OCWD in 2000 and is available to the general public. This is a tw
on. 1- O.C. WATER 101. O.C. water 101 is a class that was developed by OCWD in 2000 and is available to the general public. This is a tw
rious other public events in Placer County. As a member of the RWA public outreach is available to our retail customers including Lincoln, C
rious other public events in Placer County. As a member of the RWA public outreach is available to our retail customers including Lincoln, C
hich provides regional public outreach activities. Both SCWA and EGWS have our own public outreach programs also. SCWA's outreach pro
hich provides regional public outreach activities. Both SCWA and EGWS have our own public outreach programs also. SCWA's outreach pro
hrough ongoing interaction with the media, participation in community events, and the publication of numerous educational materials. As a w
hrough ongoing interaction with the media, participation in community events, and the publication of numerous educational materials. In 200


 n to the public. The garden demonstrates how hardscape can be incorporated into a landscape to increase water efficiency. 2)The District a
 n to the public. The garden demonstrates how hardscape (non-plant materials such as walkways, rock, pavers, benches) can be incorporate
Water Efficiency Program for the county. A number of the Program's activities fulfill - on a regional level - the obligations for best management
Water Efficiency Program for the county. A number of the Program's activities fulfill - on a regional level - the obligations for best management
  through October 2007. The campaign was organized in two phases. The first phase, from May through July, focused on the message that th
as organized in two phases. The 1st phase, which was initiated in FY 06/07, continued into FY 07/08 and focused on the Board╠s call for 10%
 ograms with either financial or staff support.
 ograms with either financial or staff support.
 g strategic plan, budget, etc. See 2002 program description for additional details.
 g strategic plan, budget, etc. See 2002 program description for additional details.
 , which jointly funds the Water Conservation Education Program in the Stockton urban area.
 , which jointly funds the Water Conservation Education Program in the Stockton urban area.
doing programs FOR and WITH the member agencies. Including; school visits, professional and residential California Friendly Landscape Tr
doing programs FOR and WITH the member agencies. Including; school visits, professional and residential California Friendly Landscape Tr
on staff that maintains the District*s active public information program in an effort to promote and educate the public about water conservatio
on staff that maintains the DistrictÆs active public information program in an effort to promote and educate the public about water conservati
 ams, strategies and partnerships that are used to educate the public about water conservation. West Basin developed an important parterns
 ams, strategies and partnerships that are used to educate the public about water conservation. West Basin developed an important parterns
ers via many activities. The activities are focused into categories including media information, customer communication, public information, L
ers via many activities. The activities are focused into categories including media information, customer communication, public information, L
nt demonstration garden; attendance at special events in our service area; hosting a web-site with on-line conservation information; a garden
FY 2008); special brochures stressing water conservation; a drought tolerant demonstration garden; attendance at special events in our servi
ndscaping Workshops, Creek Clean Up, Kid's Day in the Park, Chamber of Commerce, Groundwater Guardian Program, Woodlands and W
ndscaping Workshops, Creek Clean Up, Kid's Day in the Park, Chamber of Commerce, Groundwater Guardian Program, Woodlands and W




 California American Water customers. California American Water also implements a public outreach and education effort to promote water



Affairs/Communications, and Conservation in CAW, as well as with Sonoma County Water Agency (SCWA) and community organizations. C



organizations including the Monterey Water Awareness Committee (M-WAC). General public outreach and advertsing by CAW-Monterey is i

vents, bill inserts and messages, direct letter mailers, website postings, and print and radio advertisement. In addition, CAW-SAC is a memb

epartments. A. California American Water╒s Ventura District participates in combination of community events, public meetings, outreach cam
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 ion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.


 on graphs and water saving tips.
 on graphs and water saving tips.


WD works with Santa Barbara County Water Agency to advertise water conservation events and programs. CVWD also has information on
WD works with Santa Barbara County Water Agency to advertise water conservation events and programs. CVWD also has information on
vided on website. Casitas has organized meetings with retail agencies and has participated in mutual outreach efforts to the community.
vided on website. Casitas has organized meetings with retail agencies and has participated in mutual outreach efforts to the community.


nservation information on its web site and with messages on customer's bills. The District is an active participant in the Regional Water Autho
nservation information on its web site and with messages on customer's bills. The District is an active participant in the Regional Water Autho


 rogram literature, and answer customer questions. 2. Program flyers and literature are available in Anaheim City Hall, Customer Service Cou
 rogram literature, and answer customer questions. 2. Program flyers and literature are available in Anaheim City Hall, Customer Service Cou
periodic bill inserts addressing water use efficiency, distribution of conservation pamphlets and irrigation booklets, and distribution of conserv
periodic bill inserts addressing water use efficiency, distribution of conservation pamphlets and irrigation booklets, and distribution of conserv
h education and instruction, Town Hall Meetings, the City cable TV channel, BWP's website, billing inserts, and newspaper advertising. Progr
h education and instruction, Town Hall Meetings, the City cable TV channel, BWP's website, billing inserts, and newspaper advertising. Progr




ear around in the foyer of City Hall. Billing inserts are included in water bills announcing events such as Water Awareness month in May and
ear around in the foyer of City Hall. Billing inserts are included in water bills announcing events such as Water Awareness month in May and
 about water conservation.
 about water conservation.




grams are promoted at City sponsored events, in brochures, at landscape classes and in bill stuffers.
grams are promoted at City sponsored events, in brochures, at landscape classes and in bill stuffers.




ce). The City regularly provides conservation messages on the bi-monthly utility bill, distributes water related information to the community th
ce). The City regularly provides conservation messages on the bi-monthly utility bill, distributes water related information to the community th


unity services guides, in quarterly newsletters, and in water bill inserts. There are also annual outreach events, including an "edible aquifer"
unity services guides, in quarterly newsletters and in water bill inserts. There is also an annual outreach event with "edible aquifers" at the an


ormation on water conservation through flier inserts in the Utility bills, a quarterly newsletter, and kiosks throughout the City facilities. Program
ormation on water conservation through flier inserts in the Utility bills, a quarterly newsletter, and kiosks throughout the City facilities. Program
ver, and our Water Quality Report (with conservation information) is also sent to every water user in our City.
 t help to save water. We also send conservation information in bill inserts and through the Fairfield Observer, and participate in community a
y participating in local events and providing speakers for community groups.
y participating in local events and providing speakers for community groups.


through the Water Conservation Program.

ough bill inserts.
ough bill inserts.
 of levels to disseminate information and increase awareness among residential and business customers about all water-related issues inclu
 of levels to disseminate information and increase awareness among residential and business customers about all water-related issues inclu




so distributes educational bill inserts on various water conservation subjects.
so distributes educational bill inserts on various water conservation subjects.
nd displayed between shows at a local movie theater.
nd displayed between shows at a local movie theater.




 efforts including but are not limited to the City's web site, local cable access, bill inserts, newsletter articles, and partnership in the Water Ed
 efforts including but are not limited to the City's web site, local cable access, bill inserts, newsletter articles, and partnership in the Water Ed




 Hall; running notices and videos on the local cable station; tabling locally in a high foot traffic area and at City Hall. During these special even
 Hall; running notices and videos on the local cable station; tabling locally in a high foot traffic area and at City Hall. During these special even




 ervation phone number listed.
 ervation phone number listed.


 etters, local access television (NBTV), website information and partnering with Rogers Garden's (Orange County's premier garden center) en
 etters, local access television (NBTV), website information and partnering with Rogers Garden's (Orange County's premier garden center) w
uena Vista Lagoon Nature Center, educates and informs the public about conserving water outdoors. Regional: Advertising in local newspape
uena Vista Lagoon Nature Center, educates and informs the public about conserving water outdoors. Regional: Advertising in local newspape
opics are discussed with residents on an individual and group level. Literature is targeted to various age levels.
  for children and adults and distributed all around the City. In addition, information is posted on our website. Finally, conservation topics are


 ons on each water bill, mailed monthly, give water customers direct feedback on their water use behaviors, while an active public outreach c
 ons on each water bill, mailed monthly, give water customers direct feedback on their water use behaviors, while an active public outreach c
o service area. Generally, SCVWD develops and implements marketing materials within the CPA service area. 2) CPAU creates and distrib
  service area. Generally, SCVWD develops these marketing materials 2) CPAU creates and distributes marketing materials through bill ins
caping classes.Account managers work with individual accounts and the department staff work as a team to plan and participate in events a
caping classes.Account managers work with individual accounts and the department staff work as a team to plan and participate in events a
ding water conservation tips. The City also provides a "Welcome" package to all new residents that provides information on City services and
ding water conservation tips. The City also provides a "Welcome" package to all new residents that provides information on City services and
ng videos on the City's website in addition to SCWA's regional BMP7 activities.
 targeted mailings to high water users and accounts with potential leaks (these accounts are offered a $10 Starbucks gift card for participatin




ay' available in print and online; brochures at City Hall; website link to SDCWA for conservation and voucher information; Library has compute
 er conservation booth at ten City events during the year, such as Community Day, Earth Day/Arbor Day, the Garden Festival, Fire Station O
 nd workshops. We provide information and training to docents at the local Museum. We are invited as guest speakers for Environmental Sc

ildings; Water conservation website; Bi-monthly Utility Bills Newsletter; press releases, and Public Speakers/ Conservation public presentatio
ildings; Water conservation website; Bi-monthly Utility Bills Newsletter; press releases, and Public Speakers/ Conservation public presentatio


ing statements.

 vents, schools, media, bill stuffers, etc.
vents, schools, media, bill stuffers, etc.


n participates on the Regional Water Efficiency Program Advisory Committee(RWA). RWA develop's public outreach elements in an effort to
n participates on the Regional Water Efficiency Program Advisory Committee(RWA). RWA develop's public outreach elements in an effort to
 ned to implement best management practices. These agencies and partnerships provide multiple resources and outlets for public education
ned to implement best management practices. These agencies and partnerships provide multiple resources and outlets for public education,




tion of conservation programs. The public can't cooperate without being informed, but they also must be convinced. The campaign is structu
tion of conservation programs. The public can't cooperate without being informed, but they also must be convinced. The campaign is structu

 the workshop got cancelled.


her interested parties. We typically host one session of "Homeowners' California Friendly Landscaping", and one series of classes of "Profes
her interested parties. We typically host one session of "Homeowners' California Friendly Landscaping", and one series of classes of "Profes




 public information requirements of each BMP. Materials are developed to educate customers according to goals of BMPs. Over 20 different
 public information requirements of each BMP. Materials are developed to educate customers according to goals of BMPs. Over 20 different




ds to water conservation.
s to water conservation.
g water resources, water efficiency and programs related to water conservation. Press releases are submitted to local papers, magazines, ra
g water resources, water efficiency and programs related to water conservation. Press releases are submitted to local papers, magazines, ra
 a's Downtown Market events; staff booths at various events; provide speakers to special interest groups; support the statewide Water Aware
 a's Downtown Market events; staff booths at various events; provide speakers to special interest groups; support the statewide Water Aware




mple tips that each sector can do to assist with achieving water saving goals. The program does this through TV,Radio and print ads as well a
mple tips that each sector can do to assist with achieving water saving goals. The program does this through TV,Radio and print ads as well a




ation as well as continuous advertisement at local theater and radio.
ation as well as continuous advertisement at local theater and radio.
 numerous special events (ex: Upland Family Fun Day)
s, the City's quarterly magazine, fixture give-aways, and numerous special events (ex: Upland Family Fun Day)


 table at community events. The wholesaler participates in the program by funding all or the majority of the costs associated with the Demons
 table at community events. The wholesaler participates in the program by funding all or the majority of the costs associated with the Demons




ol's "Farmer For a Day" project, and conservation information included in the monthly newsletter. The District also provides information book
de conservation information included in the monthly newsletter. The District provides information books in our library that focus on water con


ustomers, key constituents, decision makers, public organizations and media. Public Affairs works closely with the Conservation Department
ustomers, key constituents, decision makers, public organizations and media. Public Affairs works closely with the Conservation Department


water conservation/water awareness message. CVWD uses multiple outreach tools to provide information to the community.
water conservation/water awareness message. CVWD uses multiple outreach tools to provide information to the community.




ents, school programs, news releases, public service announcements, and paid advertising.
ents, school programs, news releases, public service announcements, and paid advertising.

 he development of an annual strategic plan identifying program elements.
 and the RWA both maintain website information, participate in multiple public events, distribute publications, billing insert messages and new
nd RWA maintain website information, participate in multiple public events, distribute publications, flyers, public service announcements, and
 ances by District Board members on local cable TV to address water issues. 4) Participation in water awareness school education programs
 ances by District Board members on local cable TV to address water issues. 4) Participation in water awareness school education programs
 n programs include extensive community outreach and event sponsorships, water education and conservation programs plus a wide array o
 n programs include extensive community outreach and event sponsorships, water education and conservation programs plus a wide array o
 er Authority (RWA);participates in the Water Efficiency Program (WEP)and Advisory Committee (PAC) both affiliated with the RWA. In 2007
 er Authority (RWA);participates in the Water Efficiency Program (WEP)and Advisory Committee (PAC) both affiliated with the RWA. At this t




 community events.
 community events.




  and use door tags and bill inserts to notify customers of future events.
 tags and bill inserts to notify customers of future events.




 ents in the community and promotes water conservation efforts.
 ents in the community and promotes water conservation efforts.

 es courses.




on to the public by mail and the local media.
on to the public by mail and the local media.

Day events, Home Shows and the Lemon Festival.
ases, prepare literature pieces and interface with the public during special events.
ases, prepare literature pieces and interface with the public during special events.
ewsletter. The quarterly newsletter has a water conservation section that feature the District's water conservation program and relevant articl
ewsletter. The quarterly newsletter has a water conservation section that feature the District's water conservation program and relevant articl




his year one landscape workshop.
 pe workshops.
d landscape workshops. The Conservation Department has the main responsibility for program content, with assistance from the Public Affa
d landscape workshops. The Conservation Department has the main responsibility for program content, with assistance from the Public Affa


strategy areas including: 1. Public Information Efforts (information materials and multimedia presentations) 2. Community Relations (custome
cation strategy areas including: 1. Public Information Efforts (information materials and multimedia presentations) 2. Community Relations (c
ed conservation web sites.




tropolitan Water District of Southern California, LVMWD hosted one water education tour of the Colorado River Aqueduct. Exposure to the c
ropolitan Water District of Southern California, LVMWD hosted one water education tour of the Colorado River Aqueduct and one of the Sta


 public education and community outreach essentials.    Our Water Ambassador Program, which is comprised of dedicated volunteers train
blic education and community outreach essentials. Our Water Ambassador Program, which is comprised of dedicated volunteers trained and




 public venues and by request (in English and Spanish); customer newsletter; Speakers Bureau and school presentations; fleet vehicle signa
 public venues and by request (in English and Spanish); customer newsletter; Speakers Bureau and school presentations; fleet vehicle signa


ical outreach tools: advertising, direct mail, bill inserts, media outreach, special events, signage and website.
ical outreach tools: advertising, direct mail, bill inserts, media outreach, special events, signage and website.


stomer about water related current events. Mesa's web site has a conservation section with current information, speakers bureau, and links t
stomer about water related current events. Mesa's web site has a conservation section with current information, speakers bureau, and links t
 nservation tips are placed monthly on cust bills & stuffers provided if it's deemed necessary to appeal to customers to reduce their usage. A
 ed in all customer billing statements. Information on rebates and conservation are included in each issue. Another publication, Cross Curren
 e of water supplies. During Phase I of this campaign in FY07, the District developed a logo, water saving tip sheet, CII incentives fact sheet (


 conservation issues. Additionl public information activities relating to conservation include: billing messages, previous usage shown on wate
 conservation issues. Additionl public information activities relating to conservation include: billing messages, previous usage shown on wate
 e give away in the office and at community events. The District participates in multiple community outreach events per year where we give a
 e give away in the office and at community events. The District participates in multiple community outreach events per year where we give a



acifica Fog Fest.
mation activities throughout the SCWA service area. The second segment involves public information programs at the local North Marin Wate
mation activities throughout the SCWA service area. The second segment involves public information programs at the local North Marin Wate
nd ordinances. A calendar informs them of important dates. A conservation page tells them of our conservation programs and provides tips o
nd ordinances. A calendar informs them of important dates. A conservation page tells them of our conservation programs and provides tips o




 c Information Officer's Meeting Speakers Bureau Water Awareness Month Regional Recycled Water Certification Workshops. Quotas set fo
 c Information Officer's Meeting Speakers Bureau Water Awareness Month Regional Recycled Water Certification Workshops. Quotas set fo


 ion Officer. The District regularly promotes water conservation and seeks to educate its customers about waterwise landscaping principals, a
 ion Officer. The District regularly promotes water conservation and seeks to educate its customers about waterwise landscaping principals, a
 nd calls are supported by customer service dept.
 nd calls are supported by customer service dept.


 by goals, strategies and tactics. It includes the various issues important to our various audiences and the targeted messages designed to re




 ble. Information packets are mailed to all new customers, as well as customers relocating within the district. Customers are encouraged to v
 ble. Information packets are mailed to all new customers, as well as customers relocating within the district. Customers are encouraged to v
ctor of planning. The various public information outreach efforts focus on informing and educating the District's stakeholders on various topic
ctor of planning. The various public information outreach efforts focus on informing and educating the District's stakeholders on various topic


udes public service announcements; bill inserts, newsletters and brochures; water usage comparisons; demonstration garden; special events
udes public service announcements; bill inserts, newsletters and brochures; water usage comparisons; demonstration garden; special events
 ent efforts, door to door distribution of retrofit kits, information packets sent to new and change of account customers, and water conservatio
at events, annual water quality report, bi-annual newsletter, water wise house call program, door hangers for water conservation enforcemen
 ent efforts, door to door distribution of retrofit kits, information packets sent to new and change of account customers, and water conservatio
at events, annual water quality report, bi-annual newsletter, water wise house call program, door hangers for water conservation enforcemen


Bautista. The WRA has a good deal of information available to the public. Much of this information is available upon request. The WRA parti
Bautista. The WRA has a good deal of information available to the public. Much of this information is available upon request. The WRA parti
ves conservation brochures/information to local city hall, community center, libraries and nurseries for distribution, prepares press releases a
ves conservation brochures/information to local city hall, community center, libraries and nurseries for distribution, prepares press releases a
 The SFPUC's Communications and Customer Services Sections support these tasks by helping to lay out materials and design, providing c
 The SFPUC's Communications and Customer Services Sections support these tasks by helping to lay out materials and design, providing c


 ater bills, bill inserts, the company website, conservation brochures and flyers, and separate mailers on various topics. We also have a wate
 ater bills, bill inserts, the company website, conservation brochures and flyers, and separate mailers on various topics. We also have a Wate
 extensive literature collection and video library providing landscape and water-related resources; public information booth and staff at local f
 extensive literature collection and video library providing landscape and water-related resources; public information booth and staff at local f


 s, newspapers, posting and on hold phone messages. All new customers are sent a packet of brochures containing information on the Distr
 s, newspapers, postings and on-hold phone messages. All new customers are sent a packet of brochures containing information on the Dist
 er useage. The media buy is discussed at the montly Regional Water Efficiencly Program Conservation Staff Meeting. In 2007, the Santa B
er useage. The media buy is discussed at the montly Regional Water Efficiencly Program Conservation Staff Meeting. Santa Barbara County
ns 2) Sponsoring water-wise contests and Smart Garden Faire 3) Participating in a regional Water Conservation Committee responsible for

  the Marine World (Vallejo) water conservation display, May Water Awareness display at local librairies, a School Water Education Program
 er Awareness display at local libraries, a School Water Education Program for grades K-12, and a Solano County website containing residen




Regular newsletters, videos, poster boards, banners, Internet website, lobby displays, student conservation poster contest, ChildLink outreach
Regular newsletters, videos, poster boards, banners, Internet website, lobby displays, student conservation poster contest, ChildLink outreach
 ugh referrels, and self initiated activities.
 ugh referrels, and self initiated activities.
 of season to all account holders, targeting different audience and different ways to conserve. Posted a large "Water Wise" banner correspon
 ments, information booths at community events, print media distributed at utility billing offices & public works offices, direct mailers, banner p




ls. Additionally, VWC representatives are present at local events to answer questions in person and distribute water conservation information
d directly in customer water bills. Additionally, VWC representatives are present at local events to answer questions in person and distribute
rences, press releases, etc.). On a more local scale, Vallecitos Water District maintains a fully functioning Public Information office. The VWD
and externally with the general public. Public awareness has included topics affecting present and future issues, policies, and activities in ord
 fficiency washing machine and irrigation controller voucher programs, residential water audits) are free to customers and are readily availabl
 fficiency washing machine and irrigation controller voucher programs, residential water audits) are free to customers and are readily availabl


Brochures regarding water saving tips, waterwise garding, High Efficiency Toilets and Washers and seed give aways etc. at customer service
ochures regarding water saving tips, waterwise garding, High Efficiency Toilets and Washers and seed give aways etc. at customer service d


 s 2. Website 3. Giveaways 4. Video 5. Classes held at VID 6. Demonstration Garden 7. Water IQ Game Kiosk 8. Water Awareness Month 9
 s 2. Website 3. Giveaways 4. Video 5. Classes held at VID 6. Demonstration Garden 7. Water IQ Game Kiosk 8. Water Awareness Month 9
ers in the District. 2. On-Hold Message Service, which provides ways to conserve water, obtain water conservation materials, rebates, and ot
ers in the District. 2. On-Hold Message Service, which provides ways to conserve water, obtain water conservation materials, rebates, and ot


o, publicity via press releases and events, paid advertising, bill inserts, customer newsletter, program brochures, speakers bureau and coope
, publicity via press releases and events, paid advertising, bill inserts, customer newsletter, program brochures, speakers bureau and coope
s. The District continuously updates its website (http://www.westlandswater.org) with the current topical information, resource material and ed




s were made in response to drought conditions.
quarterly community newsletter to approx. 50,000 people/organizations/elected officials. Utilize paid advertising, public and media events and
io, billboards, television and print media. Agency provides a quarterly community newsletter to approx. 50,000 people/organizations/elected o
ed to the public at the various one-day programs and at community events. A quarterly newsletter is provided to approximately 20,000 resid
 ervation and water education. The 2nd annual Earth Day event was held to provide information and resources to the public. The District als




ustomers, key constituents, decision makers, public organizations and media. Public Affairs works closely with the Conservation Department
ustomers, key constituents, decision makers, public organizations and media. Public Affairs works closely with the Conservation Department


, brief messages on water bills, customer newsletter, occasional bill inserts, community activities (fairs, presentations to groups, school distri
 Conservation staff have been relocated to Resource Development Branch. Types of functions carried out are similar to previous years.
 nd retail. See retail BMP 7.
 nd retail. See retail BMP 7.

 tion Corps) once again comes into play in this area. They are instrumental in reaching the local businesses in the area to ask permission to
arrange tours of IEUA Wetlands Park, coordinate and partner with local agencies on special events, PR campaigns, marketing materials and
arrange tours of IEUA Wetlands Park, coordinate and partner with local agencies on special events, PR campaigns, marketing materials and


uding bill-stuffers available for retailer and sub-agency use.
uding bill-stuffers available for retailer and sub-agency use.
 organization called the Alliance for Water Awareness and Conservation (AWAC), which is a voluntary organization of 20+ water retailers, sp

m includes a monthly newsletter, water bill inserts, a website, quarterly water policy dinners, an annual water summit, participation at commu
m includes a monthly newsletter, water bill inserts, a website, quarterly water policy dinners, an annual water summit, participation at commu
on metered accounts. * An OMWC/NORMWD semi-annual newsletter, "Water News," is mailed to all accounts. PROGRAMS CONDUCTED
on metered accounts. * An OMWC/NORMWD semi-annual newsletter, "Water News," is mailed to all accounts. PROGRAMS CONDUCTED
ble to the general public. This is a two-hour, one-session class that includes a lecture and a tour of the water purification facility at OCWD. C
ble to the general public. This is a two-hour, one-session class that includes a lecture and a tour of the water purification facility at OCWD. C
 retail customers including Lincoln, Cal American.
 retail customers including Lincoln, Cal American.
programs also. SCWA's outreach program is described in the Laguna/Vineyard and APV reports. SCWA and EGWS work jointly by staffing
programs also. SCWA's outreach program is described in the Laguna/Vineyard and APV reports. SCWA and EGWS work jointly by staffing
merous educational materials. As a water wholesaler, the San Diego County Water Authority's partners with its 24 member agencies by hosti
merous educational materials. In 2008 that effort was augmented substantially by increased funding for community outreach activities as well


ase water efficiency. 2)The District assists in maintaining the CIMIS station to provide on-demand localized weather information 24 hours a d
pavers, benches) can be incorporated into a landscape to increase water efficiency. 2)The District assists in maintaining the CIMIS station to
the obligations for best management practices (BMPs) in the statewide California Urban Water Conservation Council Memorandum of Unde
the obligations for best management practices (BMPs) in the statewide California Urban Water Conservation Council Memorandum of Unde
July, focused on the message that the winter of 2007 was particularly dry. The second phase, from July through October, called for a 10% v
 focused on the Board╠s call for 10% voluntary conservation. The 2nd phase, which ran March 2008 through June 2008, consisted of testi




ntial California Friendly Landscape Training Classes; Project WET Workshops; Conservation device rebates; treatment plants tours, Leaders
 tial California Friendly Landscape Training Classes; Project WET Workshops; Conservation device rebates; treatment plants tours, Leaders
 e the public about water conservation and relevant water issues.   USGVMWD offers an array of conservation brochures, children's activit
ate the public about water conservation and relevant water issues.   USGVMWD offers an array of conservation brochures, children's activ
asin developed an important parternship with the South Bay Environmental Services Center (SBESC). The SBESC is a third-party contracto
asin developed an important parternship with the South Bay Environmental Services Center (SBESC). The SBESC is a third-party contractor
communication, public information, Landscapes Southern California Style garden, comsumer confidence report, government affairs, and wat
communication, public information, Landscapes Southern California Style garden, comsumer confidence report, government affairs, and wat
e conservation information; a garden tour and workshops held for both single-family residents and landscape professionals; and display ads
ndance at special events in our service area; hosting a web-site with on-line conservation information; a garden tour and workshops held for
uardian Program, Woodlands and Watersheds Calendar, Autumn Garden Tour, Local Garden Club Meetings, Partnerin with the local CLCA
uardian Program, Woodlands and Watersheds Calendar, Autumn Garden Tour, Local Garden Club Meetings, Partnerin with the local CLCA




nd education effort to promote water conservation through the Conservation and Communications/External Affairs Department, as well as wit



WA) and community organizations. CAW-Larkfield has partnered with the local Chamber of Commerce and community event organization to



 nd advertsing by CAW-Monterey is implemented and managed by the Communications Dept in cooperation with CAW-Corporate Communi

nt. In addition, CAW-SAC is a member of the Regional Water Authority (RWA) which implements a regional public outreach and education in

vents, public meetings, outreach campaigns, bill messaging and inserts, and letters to reach out to customers and promote water use efficie
ms. CVWD also has information on our website regarding water efficiency.
ms. CVWD also has information on our website regarding water efficiency.
utreach efforts to the community.
treach efforts to the community.


rticipant in the Regional Water Authority's (RWA) water conservation program which produces public service announcements on radio and t
rticipant in the Regional Water Authority's (RWA) regional water efficiency program which produces public service announcements in print a


heim City Hall, Customer Service Counter, libraries and community centers. 3. Each May is declared Water Awareness Month by the Anaheim
heim City Hall, Customer Service Counter, libraries and community centers. 3. Each May is declared Water Awareness Month by the Anaheim
 booklets, and distribution of conservation information at community events.
 booklets, and distribution of conservation information at community events.
s, and newspaper advertising. Programs include ULFT and Efficient Washing Machine rebates, free showerhead and aerator distribution, an
s, and newspaper advertising. Programs include ULFT and Efficient Washing Machine rebates, free showerhead and aerator distribution, an




Water Awareness month in May and ULFT and HECW rebate programs. Brochures on water use efficiency and flyers explaining the City's o
Water Awareness month in May and ULFT and HECW rebate programs. Brochures on water use efficiency and flyers explaining the City's o




ated information to the community through community-wide newsletters and makes information available on the City's website. The City's uti
ated information to the community through community-wide newsletters and makes information available on the City's website. The City's uti


events, including an "edible aquifer" at the Kidsday Fair and public information distribution at the Annual Street Faire and the annual landsca
 event with "edible aquifers" at the annual Kidsday fair. Public information is also distributed at the City's Annual Street Faire, at annual land


throughout the City facilities. Programs are also listed on the City's website. The City participates in special events such as street fair, Grape
throughout the City facilities. Programs are also listed on the City's website. The City participates in special events such as street fair, Grape

erver, and participate in community and special events.
s about all water-related issues including conservation, groundwater protection, water quality, and the social and political issues pertaining to
s about all water-related issues including conservation, groundwater protection, water quality, and the social and political issues pertaining to




les, and partnership in the Water Education Water Awarness Committee. This program and all of its components are generally organized by
les, and partnership in the Water Education Water Awarness Committee. This program and all of its components are generally organized by




t City Hall. During these special events, the City Council is informed at their regularly scheduled meetings. Conservation staff distributes info
t City Hall. During these special events, the City Council is informed at their regularly scheduled meetings. Conservation staff distributes info




e County's premier garden center) encouraging the use of native and California Friendly plantings have increased awareness for the need to
e County's premier garden center) we are encuraging the use of native and California Friendly plantings resulting in increased awareness fo
gional: Advertising in local newspapers Demonstration Garden. The San Diego County Water Authority is a partner in the Conservation Gard
gional: Advertising in local newspapers Demonstration Garden. The San Diego County Water Authority is a partner in the Conservation Gard

bsite. Finally, conservation topics are discussed with residents and businesses at presentations and one on one.


ors, while an active public outreach campaign educates city residents and business owners about the importance of using water efficiently an
ors, while an active public outreach campaign educates city residents and business owners about the importance of using water efficiently an
e area. 2) CPAU creates and distributes marketing materials through bill inserts, back of the bill envelope printing, public outreach events, p
s marketing materials through bill inserts, back of the bill envelope printing, public outreach events, paid advertising, community workshops e
m to plan and participate in events and meetings in order to provide up to date information on water conservation issues and practices. MWD
m to plan and participate in events and meetings in order to provide up to date information on water conservation issues and practices. MWD
des information on City services and City policies and regulations. Water use restrictions and requirements are explained in this introductory
des information on City services and City policies and regulations. Water use restrictions and requirements are explained in this introductory
10 Starbucks gift card for participating in our program), bill inserts, customer news letters, on the city website wich also has videos of city pro




cher information; Library has computers available to the public; members of SDCWA Board, General Managers Group, Conservation Coordin
y, the Garden Festival, Fire Station Open House, street fairs; articles in the City's newsletter "Poway Today," available in print and online; a s
guest speakers for Environmental Science classes at the local Community College. We offer tours at our Water Treatment facilities and prov

kers/ Conservation public presentations; Adult education classes on irrigation efficiency.
kers/ Conservation public presentations; Adult education classes on irrigation efficiency.




blic outreach elements in an effort to educate the region about water efficiency. Some outreach elements involve media advertising, commer
blic outreach elements in an effort to educate the region about water efficiency. Some outreach elements involve media advertising, commer
 rces and outlets for public education, including but not limited to school education in the classroom, media campaigns, and regional and City
rces and outlets for public education, including but not limited to school education in the classroom, media campaigns, and regional and City-




 convinced. The campaign is structured to reach schoolchildren as well as adults. Elementary students design the aforementioned posters p
 convinced. The campaign is structured to reach schoolchildren as well as adults. Elementary students design the aforementioned posters p




 and one series of classes of "Professional Landscapers' California Friendly Landscaping" per year; turn-key classes provided by Metropolita
 and one series of classes of "Professional Landscapers' California Friendly Landscaping" per year; turn-key classes provided by Metropolita




 to goals of BMPs. Over 20 different brochures and handouts are available to our customers on all areas of water efficiency including indoor
 to goals of BMPs. Over 20 different brochures and handouts are available to our customers on all areas of water efficiency including indoor
mitted to local papers, magazines, radio and tv regarding water conservation programs. City TV has developed three water conservation piec
mitted to local papers, magazines, radio and tv regarding water conservation programs. City TV has developed three water conservation piec
s; support the statewide Water Awareness Month campaign, including water conservation awards for customers who conserve water; host a
s; support the statewide Water Awareness Month campaign, including water conservation awards for customers who conserve water, also cr




ugh TV,Radio and print ads as well as the use of the Utlity Billing insert and other City publications such as the Parks and Recreation Magaz
ugh TV,Radio and print ads as well as the use of the Utlity Billing insert and other City publications such as the Parks and Recreation Magaz




he costs associated with the Demonstration Garden at Marine World in Vallejo, and in supply purchases.
he costs associated with the Demonstration Garden at Discovery Kingdom (Six Flags, former Marine World) in Vallejo, and in supply purcha




strict also provides information books that focus on water conservation and effective watering methods. The District also provides water con
in our library that focus on water conservation and effective watering methods. The District also provides water conservation devices that aid


ly with the Conservation Department to implement CCWD's Public Information Program which also includes an active water conservation pr
ly with the Conservation Department to implement CCWD's Public Information Program which also includes an active water conservation pr


on to the community.
on to the community.
 ons, billing insert messages and newlsetters, flyers, public service announcements, newspaper advertisements, radio and television broadca
  public service announcements, and newspaper advertisements. EID also produced billing insert messages and newlsetters. RWA contribu
wareness school education programs sponsored by MWDOC. 5) Periodic distribution of pamphlets offering water conservation tips. 6) Prese
wareness school education programs sponsored by MWDOC. 5) Periodic distribution of pamphlets offering water conservation tips. 6) Prese
 rvation programs plus a wide array of publications. Publications include a quarterly customer newsletter, billing inserts, annual water quality r
 rvation programs plus a wide array of publications. Publications include a quarterly customer newsletter, billing inserts, annual water quality r
both affiliated with the RWA. In 2007 the program promoted water conservation actvities through paid advertising, press release announcem
both affiliated with the RWA. At this time full participation in this program is based upon an annual per connection contribution by Fair Oaks W
servation program and relevant articles. The District also participates in the water awareness campaigne in May of every year by advertising
servation program and relevant articles. The District also participates in the water awareness campaigne in May of every year by advertising




 with assistance from the Public Affairs Department on program delivery.
 with assistance from the Public Affairs Department on program delivery.


ns) 2. Community Relations (customer participation programs and special events) 3. Media Relations (advertising, press releases and local m
 ntations) 2. Community Relations (customer participation programs and special events) 3. Media Relations ( advertising, press releases and




do River Aqueduct. Exposure to the complexities of water delivery and the grand scope of the infrastructure and efforts to provide local reside
 o River Aqueduct and one of the State Water Project. Exposure to the complexities of water delivery and the grand scope of the infrastructur


mprised of dedicated volunteers trained and versed in water issues, is a vital source for the department in promoting water conservation awa
d of dedicated volunteers trained and versed in water issues, is a vital source for the department in promoting water conservation awareness




hool presentations; fleet vehicle signage; posters and brochures in LADWP Customer Service Centers and City Council field offices; perman
hool presentations; fleet vehicle signage; posters and brochures in LADWP Customer Service Centers and City Council field offices; perman




mation, speakers bureau, and links to related sites.
mation, speakers bureau, and links to related sites.
customers to reduce their usage. A water conservation section is available through our website. Upon request presentations to local service
e. Another publication, Cross Currents, was created in 2002 that is targeted to opinion leaders (750) and includes articles authored by expert
g tip sheet, CII incentives fact sheet (distributed through chamber of commerce newsletter), watering schedule, special website section, infom


ages, previous usage shown on water bill, brochures, lawn watering guides,special events, speaker's bureau, website information, etc. Lands
ages, previous usage shown on water bill, brochures, lawn watering guides,special events, speaker's bureau, website information, etc. Lands
ach events per year where we give away products that our customers will use that help spread the message that every drop counts. We sen
ach events per year where we give away products that our customers will use that help spread the message that every drop counts. We sen




ograms at the local North Marin Water District Service area.
ograms at the local North Marin Water District Service area.
 rvation programs and provides tips on indoor and outdoor water saving. *Semi-annual newsletters are sent to all accounts. * Customers rece
 rvation programs and provides tips on indoor and outdoor water saving. *Semi-annual newsletters are sent to all accounts. * Customers rece




ertification Workshops. Quotas set for each month.
ertification Workshops. Quotas set for each month.


ut waterwise landscaping principals, as well as to encourage them to participate in voucher programs. The District is active in a number of lar
ut waterwise landscaping principals, as well as to encourage them to participate in voucher programs. The District is active in a number of lar




 e targeted messages designed to relay information regarding those issues. Several vehicles such as a customer newsletter, informative web




trict. Customers are encouraged to visit the District reception area where a great selection of water conservation materials are available. Our
trict. Customers are encouraged to visit the District reception area where a great selection of water conservation materials are available. Our
strict's stakeholders on various topics relating to water and the organization itself. Included in these topics are: water conservation, water reli
strict's stakeholders on various topics relating to water and the organization itself. Included in these topics are: water conservation, water reli


demonstration garden; special events; District-specific media events; speaker's bureau; website; and, new customers' information.
demonstration garden; special events; District-specific media events; speaker's bureau; website; and, new customers' information.
unt customers, and water conservation phone hotline. We provide staffing for booths at public events. SCWA also participates in the RWA co
s for water conservation enforcement efforts, door to door distribution of retrofit kits, information packets sent to new and change of account
unt customers, and water conservation phone hotline. We provide staffing for booths at public events. SCWA also participates in the RWEPC
s for water conservation enforcement efforts, door to door distribution of retrofit kits, information packets sent to new and change of account


ailable upon request. The WRA participates in community activities such as Water Awareness Month, the County Fair,Spotlight on Hollister,
ailable upon request. The WRA participates in community activities such as Water Awareness Month, the County Fair,Spotlight on Hollister,
istribution, prepares press releases and does direct mailings to the multi-family and commercial sector on water/drought awareness and ava
stribution, prepares press releases and does direct mailings to the multi-family and commercial sector on water/drought awareness and avai
out materials and design, providing customer support and representing conservation issues at various events. The communications section
out materials and design, providing customer support and representing conservation issues at various events. The communications section


 various topics. We also have a water awareness night which is a large public even where we distribute various info. Our wholesaler has a la
 various topics. We also have a Water Awareness Night which is a large public event in which we distribute various info. Our wholesaler has
 information booth and staff at local fairs and events. Staff includes a certified Master Gardener who provides customer consultation services
 information booth and staff at local fairs and events. Staff includes a certified Master Gardener who provides customer consultation services


s containing information on the District, water quality, and water conservation. The District will provide speakers to community groups upon r
es containing information on the District, water quality, and water conservation. The District will provide speakers to community groups upon
 Staff Meeting. In 2007, the Santa Barbara County water purveyors pruduced radio and TV commericals and chose to buy adds on radio an
Staff Meeting. Santa Barbara County water purveyors pruduced radio and TV commericals and chose to buy adds on radio and cable TV. Ad
servation Committee responsible for conservation outreach at a regional level 4) Having water conservation booths as local events 5) Includ

 a School Water Education Program for grades K-12, and a Solano County website containing residential water conservation information.
no County website containing residential water conservation information.




on poster contest, ChildLink outreach assemblies at area schools, partnerships with other agencies for landscape contest, Speaker's Bureau
on poster contest, ChildLink outreach assemblies at area schools, partnerships with other agencies for landscape contest, Speaker's Bureau


arge "Water Wise" banner corresponding to the postcard at busy intersection. Developed web pages for our web site promoting water aware
 orks offices, direct mailers, banner placement at high traffic areas & at community events, and phone solicitation.




 ribute water conservation information and distribute low-flow retrofit devices.
er questions in person and distribute water conservation information and distribute low-flow retrofit devices. These programs are provided to
ng Public Information office. The VWD Public Information Office is responsible for communication regarding local issues (shutdowns, conserv
 issues, policies, and activities in order to promote and foster general public interest, as well as knowledge and confidence in the District. Un
 o customers and are readily available. This information is geared for all age groups including children's coloring books on water-wise use, w
 o customers and are readily available. This information is geared for all age groups including children's coloring books on water-wise use, w


d give aways etc. at customer service desk. 3. Gardens at the main entry to our customer service office and in the courtyard were planted w
give aways etc. at customer service desk. 3. Gardens at the main entry to our customer service office and in the courtyard were planted with


e Kiosk 8. Water Awareness Month 9. Public service announcements at local movie theater 10. Participation in Joint Public Information Coun
e Kiosk 8. Water Awareness Month 9. Public service announcements at local movie theater 10. Participation in Joint Public Information Coun
nservation materials, rebates, and other pertinent water-related information to customers. 3. Events: The District staffs a booth at numerous
nservation materials, rebates, and other pertinent water-related information to customers. 3. Events: The District staffs a booth at numerous


ochures, speakers bureau and cooperative partnerships with out retail agencies and other area partners.
 chures, speakers bureau and cooperative partnerships with out retail agencies and other area partners.
nformation, resource material and educational materials relevant to Westlands.




ertising, public and media events and Agency conservation garden to promote water conservation in service area.
50,000 people/organizations/elected officials. Utilize paid advertising, public and media events and Agency conservation garden to promote w
ovided to approximately 20,000 residents. 2007 marked the first annual Earth Day event where information was provided to the public. Infor
 ources to the public. The District also provides the community with a Speakers Bureau where Directors and staff work with local civic organ




 ly with the Conservation Department to implement CCWD's Public Information Program which also includes an active water conservation pr
 ly with the Conservation Department to implement CCWD's Public Information Program which also includes an active water conservation pr


presentations to groups, school district and elected bodies).
out are similar to previous years.



sses in the area to ask permission to have our Water Conservation Alert Status signs placed on their premises. They have also attended ma
  campaigns, marketing materials and messaging.
 campaigns, marketing materials and messaging.




rganization of 20+ water retailers, special districts and government agencies within its 4,900 square mile service area. MWA and AWAC dist

water summit, participation at community events, a speaker's bureau, and more.
water summit, participation at community events, a speaker's bureau, and more.
 counts. PROGRAMS CONDUCTED BY KERN COUNTY WATER AGENCY (KCWA) AND WATER ASSOCIATION OF KERN COUNTY (W
 counts. PROGRAMS CONDUCTED BY KERN COUNTY WATER AGENCY (KCWA) AND WATER ASSOCIATION OF KERN COUNTY (W
water purification facility at OCWD. Conservation education is part of the course. This class provides a global, national and local perspective o
water purification facility at OCWD. Conservation education is part of the course. This class provides a global, national and local perspective o


A and EGWS work jointly by staffing a booth at local Elk Grove events and work on outreach to the media together also.
A and EGWS work jointly by staffing a booth at local Elk Grove events and work on outreach to the media together also.
with its 24 member agencies by hosting Joint Public Information Committee meetings, providing a Speaker's Bureau, training, and an Educat
community outreach activities as well as regional mass-market advertising. As a water wholesaler, the San Diego County Water Authority's p


zed weather information 24 hours a day to improve water management and conserve California's water resources. 3) As a member of RWA,
 ts in maintaining the CIMIS station to provide on-demand localized weather information 24 hours a day to improve water management and c
 ation Council Memorandum of Understanding (MOU) and/or the Bureau of Reclamation's water conservation criteria. The County Water Age
 ation Council Memorandum of Understanding (MOU) and/or the Bureau of Reclamation's water conservation criteria. The County Water Age
 through October, called for a 10% voluntary water use reduction. Both phases encouraged local residents to schedule a Water-Wise House
                                                              
hrough June 2008, consisted of testimonial style print ads.  Phase 1 (continued from FY 06/07)    This phase was reported in FY 06/07




ates; treatment plants tours, Leadership Breakfast, Inspection Tours through MWD, Solar Cup, etc.
ates; treatment plants tours, Leadership Breakfast, Inspection Tours through MWD, Solar Cup, etc.
servation brochures, children's activity booklets, public outreach displays, oral presentations and workshops. Numerous press releases, adve
nservation brochures, children's activity booklets, public outreach displays, oral presentations and workshops. Numerous press releases, adv
 The SBESC is a third-party contractor that promotes programs for So. Ca. Edison, So. Ca. Gas Comany, and now West Basin. Through thi
he SBESC is a third-party contractor that promotes programs for So. Ca. Edison, So. Ca. Gas Comany, and now West Basin. Through this p
e report, government affairs, and water use efficiency programs.
e report, government affairs, and water use efficiency programs.
cape professionals; and display ads in the local newspaper encouraging customers to use water wisely. We also participate in Water Awaren
 garden tour and workshops held for both single-family residents and landscape professionals; and display ads in the local newspaper encou
etings, Partnerin with the local CLCA
etings, Partnerin with the local CLCA




nal Affairs Department, as well as with assistance from Operations Management. I.California American WaterÆs San Diego District participa



and community event organization to promote water conservation directly to the community. The program efforts include a variety of compon



ation with CAW-Corporate Communications and External Affairs for bill messaging and inserts. In 2008, CAW-Monterey implemented an aw

onal public outreach and education in water conservation the includes PSAs, radio and TV advertisements, print ads, brochures, and severa

omers and promote water use efficiency and conservation. California American Water has a Company booth/table at community events to pr
rvice announcements on radio and television. The District also participates in numerous fairs and community events with a booth and distrib
lic service announcements in print ads and on radio and television. The District also participates in numerous fairs and community events w


ter Awareness Month by the Anaheim City Council. Anaheim's Water Awareness Campaign includes a water conservation poster contest fo
ter Awareness Month by the Anaheim City Council. Anaheim's Water Awareness Campaign includes a water conservation poster contest fo
owerhead and aerator distribution, and free landscaping classes
owerhead and aerator distribution, and free landscaping classes




ncy and flyers explaining the City's ordinance prohibiting water waste are mailed to all new water service customers. The City of Camarillo's
ncy and flyers explaining the City's ordinance prohibiting water waste are mailed to all new water service customers. The City of Camarillo's




e on the City's website. The City's utility bill shows gallons used per day for the last billing period compared to the same period the previous y
e on the City's website. The City's utility bill shows gallons used per day for the last billing period compared to the same period the previous y


 Street Faire and the annual landscaping workshops. Information is also available on the city's website. The city's conservation mascot, Dep
s Annual Street Faire, at annual landscaping workshops, and on the City's website. The conservation mascot, Deputy DewDrop, visits schoo


cial events such as street fair, Grape Day Festival, National Night Out, and others. The City has a speakers bureau that is available to smal
cial events such as street fair, Grape Day Festival, National Night Out, and others. The City has a speakers bureau that is available to small
ocial and political issues pertaining to water in California.
ocial and political issues pertaining to water in California.




 mponents are generally organized by the city's Conservation Coordinator.
 mponents are generally organized by the city's Conservation Coordinator.




gs. Conservation staff distributes information at City events.
gs. Conservation staff distributes information at City events.




 increased awareness for the need to conserve water. Through Dana Point Ocean Institute we have participated annually in educating 800+ s
  resulting in increased awareness for the need to conserve water. Through Dana Point Ocean Institute, United Nations Educational, Scientifi
 is a partner in the Conservation Garden and it's available to all member agencies. Monthly public information meetings that provide a region
 is a partner in the Conservation Garden and it's available to all member agencies. Monthly public information meetings that provide a region




mportance of using water efficiently and the programs available to help them do so. The public outreach campaign makes use of bill inserts,
mportance of using water efficiently and the programs available to help them do so. The public outreach campaign makes use of bill inserts,
 pe printing, public outreach events, paid advertising, community workshops etc. These costs are incurred in-house through the CPAU Marke
 advertising, community workshops etc. These costs are incurred in-house through the CPAU Marketing Division.
 servation issues and practices. MWD supports these efforts with collateral materials, radio & television advertising.
 servation issues and practices. MWD supports these efforts with collateral materials, radio & television advertising.
ents are explained in this introductory package.
ents are explained in this introductory package.
bsite wich also has videos of city programs, and the SCWA's regional BMP7 activities.




 nagers Group, Conservation Coordinator, Joint Public Information Committee. City participates fully with SDCWA for regional public informa
 ay," available in print and online; a special insert for "Poway Today" focussed entirely on water conservation, mailed to 20,000 residents and
r Water Treatment facilities and provide groundwater demonstrations to school age children, local childrens' groups and adults. We participa




s involve media advertising, commercial and multi-family consumer outreach, community events and fairs, evapotransporation data availabil
s involve media advertising, commercial and multi-family consumer outreach, community events and fairs, evapotransporation data availabil
dia campaigns, and regional and City-wide special events. Annual participation in the following organizations: *California Water Awareness C
ia campaigns, and regional and City-wide special events. Annual participation in the following organizations: *California Water Awareness C




design the aforementioned posters promoting water conservation. Top entries receive prizes as well as extensive public recognition. Water C
design the aforementioned posters promoting water conservation. Top entries receive prizes as well as extensive public recognition. Water C




-key classes provided by Metropolitan. The Conservation Coordinator also teaches a landscape design class for residents. City staff are ava
-key classes provided by Metropolitan. The Conservation Coordinator also teaches a landscape design class for residents. City staff are ava




s of water efficiency including indoor and outdoor water use. Materials are distributed by mailing upon request, during residential and comme
s of water efficiency including indoor and outdoor water use. Materials are distributed by mailing upon request, during residential and comme
eloped three water conservation pieces that run frequently on the city's local tv station. The city's community newsletter has articles relating t
eloped three water conservation pieces that run frequently on the city's local tv station. The city's community newsletter has articles relating t
stomers who conserve water; host a School Poster contest; have a Water Conservation website in English and Spanish containing program
stomers who conserve water, also created a very successful Water Expo event for our customers to attend; host a School Poster contest; ha




 as the Parks and Recreation Magazine.
 as the Parks and Recreation Magazine.




orld) in Vallejo, and in supply purchases.




 The District also provides water conservation devices that aid in reducing water use within the home.
s water conservation devices that aid in reducing water use within the home.


udes an active water conservation program. The promotion of water conservation is communicated through a variety of materials including d
udes an active water conservation program. The promotion of water conservation is communicated through a variety of materials including d
 ements, radio and television broadcasts, and a bill board.
ages and newlsetters. RWA contributed additional radio and television broadcasts and a bill board message.
 ng water conservation tips. 6) Presentations to community groups addressing water supply, water quality, and water conservation issues (sp
 ng water conservation tips. 6) Presentations to community groups addressing water supply, water quality, and water conservation issues (sp
, billing inserts, annual water quality reports, ads in various community publications, a conservation banner program, tours and outreach.
, billing inserts, annual water quality reports, ads in various community publications, a conservation banner program, tours and outreach.
dvertising, press release announcements, public service announcements, bill inserts, newsletter articles, radio interviews, training workshops
onnection contribution by Fair Oaks Water District to the RWA WEP for the combined Public Information and School Education program. Th
e in May of every year by advertising a PSA on the local radio station. There are several community events that occur throughout the year th
e in May of every year by advertising a PSA on the local radio station. There are several community events that occur throughout the year tha




dvertising, press releases and local media contacts). The annual Public Information Plan establishes an aggressive Water Conservation Awa
ons ( advertising, press releases and local media contacts). The Plan defines an aggressive Water Conservation Awareness campaign that




ure and efforts to provide local residents safe and reliable water make strong impressions on the value of water as a resource and the impor
d the grand scope of the infrastructure and efforts to provide local residents safe and reliable water make strong impressions on the value of


 in promoting water conservation awareness in the community. Ambassadors attend most civic events, safety fairs, beach clean-ups, and va
moting water conservation awareness in the community. Ambassadors attend most civic events, safety fairs, beach clean-ups, and various co




 nd City Council field offices; permanent water display located at Olvera Street, a popular Los Angeles landmark and tourist venue; a special
 nd City Council field offices; permanent water display located at Olvera Street, a popular Los Angeles landmark and tourist venue; a special




 equest presentations to local service clubs are provided by staff. Ads are ran approximately six times a year in local newspapers & 2-3 comm
d includes articles authored by experts and prominent people in the water industry. Infomercials are placed on the District's telephone system
hedule, special website section, infomercial message, lobby poster with rotating "tips", vehicle decals, and traveling PowerPoint presentation.


reau, website information, etc. Landscape seminars are also offered thoroughout the year for both residential and commercial users.
reau, website information, etc. Landscape seminars are also offered thoroughout the year for both residential and commercial users.
sage that every drop counts. We send out a quarterly newsletter with water conservation tips and place a note on every water bill with tips als
sage that every drop counts. We send out a quarterly newsletter with water conservation tips and place a note on every water bill with tips als




ent to all accounts. * Customers receive Annual Water Quality & Consumer Confidence Report * Bills Show comparison water usage with pr
ent to all accounts. * Customers receive Annual Water Quality & Consumer Confidence Report * Bills Show comparison water usage with pr




he District is active in a number of large public outreach events including the City of Chula Vista's Cinco de Mayo (May) and Lemon Festival (
he District is active in a number of large public outreach events including the City of Chula Vista's Cinco de Mayo (May) and Lemon Festival (




customer newsletter, informative website, brochures, and bill stuffers are used to carry those per-determined, targeted messages to the relev




 ervation materials are available. Our water bills sometimes include messages regarding conservation. Water conservation landscape works
 ervation materials are available. Our water bills sometimes include messages regarding conservation. Water conservation landscape works
cs are: water conservation, water reliability, water quality and infrastructure planning. The District supports the local, regional and statewide c
cs are: water conservation, water reliability, water quality and infrastructure planning. The District supports the local, regional and statewide c


ew customers' information.
ew customers' information.
CWA also participates in the RWA conservation, ULFT, large landscape grant and public outreach activities. Through participation in RWA, p
 sent to new and change of account customers, and water conservation phone hotline. SCWA also participates in the RWEPC conservation
CWA also participates in the RWEPC conservation, ULFT, large landscape grant and public outreach activities. Through participation in RWE
 sent to new and change of account customers, and water conservation phone hotline. SCWA also participates in the RWEPC conservation


 e County Fair,Spotlight on Hollister, and Farmer's Market to get this information out to the public. A bi-annual newsletter is also sent out to c
 e County Fair,Spotlight on Hollister, and Farmer's Market to get this information out to the public. A bi-annual newsletter is also sent out to c
on water/drought awareness and available programs. We offer landscape classes (PDA) in conjunction with neighboring districts, including a
 n water/drought awareness and available programs. We offer landscape classes (PDA) in conjunction with neighboring districts, including a
 vents. The communications section also provides the messaging for all SFPUC outreach and will often include conservation messages. The
 vents. The communications section also provides the messaging for all SFPUC outreach and will often include conservation messages. The


various info. Our wholesaler has a large budget for public information about conservation throughout the county that completely covers our s
ute various info. Our wholesaler has a large budget for public information about conservation throughout the county that completely covers o
vides customer consultation services. Other marketing actions include new resident welcome packets, annual water awareness calendar, ne
vides customer consultation services. Other marketing actions include new resident welcome packets, annual water awareness calendar, ne


peakers to community groups upon request. The Metropolitan Water District (MWD) and the San Diego County Water Authority have a very
speakers to community groups upon request. The Metropolitan Water District (MWD) and the San Diego County Water Authority have a very
s and chose to buy adds on radio and cable TV. Additionally, the Santa Barbara County water purveyors fund a water conservation High Sch
 buy adds on radio and cable TV. Additionally, the Santa Barbara County water purveyors fund a water conservation High School Video Awa
ation booths as local events 5) Including bill messages and inserts that promote water conservation 6) Having conservation materials availa

al water conservation information.




andscape contest, Speaker's Bureau and facility tours. Listings in business directories. Press releases, advertising in local and regional pap
andscape contest, Speaker's Bureau and facility tours. Listings in business directories. Press releases, advertising in local and regional pape


 our web site promoting water awareness. Distributed low-flow shower heads, hose nozzles, leak detection kits, and brochures to account ho




es. These programs are provided to VWC's customers and will continue to be provided.
ding local issues (shutdowns, conservation messages, landscape contests, school education, etc.). This local communication is acheived thr
ge and confidence in the District. Under the management of the Director of Resources, the Public Information Program is executed by one P
coloring books on water-wise use, water cycle and the history and source of our water supply. Extensive information on conservation practice
coloring books on water-wise use, water cycle and the history and source of our water supply. Extensive information on conservation practice


 and in the courtyard were planted with drought-resistant plants and designed to demonstrate the beauty of such plants. 4. "Water Awarenes
nd in the courtyard were planted with drought-resistant plants and designed to demonstrate the beauty of such plants. 4. "Water Awareness M


 tion in Joint Public Information Council with the San Diego County Water Authority 11. Participation in the San Diego County California Frien
 tion in Joint Public Information Council with the San Diego County Water Authority 11. Participation in the San Diego County California Frien
e District staffs a booth at numerous community events throughout the year promoting and distributing free conservation brochures and prom
e District staffs a booth at numerous community events throughout the year promoting and distributing free conservation brochures and prom




cy conservation garden to promote water conservation in service area.
ion was provided to the public. Information is also provided at various speaking engagements, the bilingual website, and on the telephone.
 and staff work with local civic organizations and service clubs to provide information on a variety of programs and projects that promote con




udes an active water conservation program. The promotion of water conservation is communicated through a variety of materials including d
udes an active water conservation program. The promotion of water conservation is communicated through a variety of materials including d




 mises. They have also attended many water-related events, fairs, chamber mixers and schools giving presentations, passing out conservat




 service area. MWA and AWAC distribute conservation materials, host and staff workshops on conservation and efficiency, sponsor and hos



SOCIATION OF KERN COUNTY (WAKC). * KCWA "Water Age" newsletter is distributed monthly to members of all water related agencies
SOCIATION OF KERN COUNTY (WAKC). * KCWA "Water Age" newsletter is distributed monthly to members of all water related agencies
obal, national and local perspective on water supply, quality and availability now and into the future. OCWD offers the class to groups of 15 o
obal, national and local perspective on water supply, quality and availability now and into the future. OCWD offers the class to groups of 15 o


 a together also.
 a together also.
ker's Bureau, training, and an Educational Program which offers a wide array of education opportunities and materials for students from kinde
San Diego County Water Authority's partners with its 24 member agencies by hosting Joint Public Information Committee meetings, providing


resources. 3) As a member of RWA, the District participates in public events to promote water efficiency. 4) The District hosts several public
to improve water management and conserve California's water resources. 3) As a member of RWA, the District participates in public events
vation criteria. The County Water Agency is a signatory to the MOU and has prepared a plan to meet the Bureau's water conservation criteria
vation criteria. The County Water Agency is a signatory to the MOU and has prepared a plan to meet the Bureau's water conservation criteria
nts to schedule a Water-Wise House Call to save water. Phase 1 The first phase urged the community to conserve water under the theme,
                                   
s phase was reported in FY 06/07 Phase 2      This phase consisted of testimonial style print ads (they included photos and quotes from act




ops. Numerous press releases, advertisements, presentations and PSAs are also used to highlight water efficient projects and to raise awar
hops. Numerous press releases, advertisements, presentations and PSAs are also used to highlight water efficient projects and to raise awa
y, and now West Basin. Through this partnership, West Basin has been able to leverage its water conservation marketing throughout the 17
and now West Basin. Through this partnership, West Basin has been able to leverage its water conservation marketing throughout the 17 ci
 We also participate in Water Awareness Month in May by submitting press releases to the local paper, placing ads in the paper, and distribu
 ay ads in the local newspaper encouraging customers to use water wisely. We also participate in Water Awareness Month in May by submit




WaterÆs San Diego District participates in combination of community events, public meetings, outreach campaigns, bill messaging and inse



m efforts include a variety of components including community events, advertising, direct mailings, regional partnerships, etc.



 CAW-Monterey implemented an award winning "Spring Into Action" campaign to encourage customers to keep water usage low during the e

nts, print ads, brochures, and several community events and educational workshops.

 ooth/table at community events to promote specific conservation programs and educate event attendees. At the booth customers could rece
munity events with a booth and distributes free conservation materials
 erous fairs and community events with a booth and distributes free conservation materials.


 water conservation poster contest for Anaheim elementary school students grade 1 through 6, Participation in the Orange County Children's
 water conservation poster contest for Anaheim elementary school students grade 1 through 6, Participation in the Orange County Children's
e customers. The City of Camarillo's conservation message is also included in the Annual Water Quality Report (Consumer Confidence Repo
e customers. The City of Camarillo's conservation message is also included in the Annual Water Quality Report (Consumer Confidence Repo




 ed to the same period the previous year. There is also a one-year water use history on the bill for water use tracking purposes by the custom
 ed to the same period the previous year. There is also a one-year water use history on the bill for water use tracking purposes by the custom


 The city's conservation mascot, Deputy DewDrop, visits schools, parks, and public events throughout the City to help spread the word abou
ascot, Deputy DewDrop, visits schools, parks, and public events throughout the City to help spread the word about water conservation.


kers bureau that is available to small community groups as well as larger organizations such as the Rotary. Message slides are also shown
ers bureau that is available to small community groups as well as larger organizations such as the Rotary. Message slides are also shown o
icipated annually in educating 800+ students on water quality and water conservation. HOA's and other associations have benefited from pr
United Nations Educational, Scientific and Cultural Organization (UNESCO)and University California Irvine we have educated and co-sponso
ation meetings that provide a regional conservation strategy. Speakers' Bureau Water Awareness Month Irrigation and water efficiency land
ation meetings that provide a regional conservation strategy. Speakers' Bureau Water Awareness Month Irrigation and water efficiency land




campaign makes use of bill inserts, brochures, and articles in the City's quarterly newsletter, City Watch, which is direct mailed to all City res
campaign makes use of bill inserts, brochures, and articles in the City's quarterly newsletter, City Watch, which is direct mailed to all City res
d in-house through the CPAU Marketing Division.

advertising.
h SDCWA for regional public information programming. City active in NPDES and Watershed.
ation, mailed to 20,000 residents and businesses; brochures at City Hall; a water awareness poster contest for fourth-graders; partnership wi
ens' groups and adults. We participate in miscellaneous local events as water representatives. We air water conservation PSAa during the s




rs, evapotransporation data availability and a website. Roseville's program consists of numerous informational brochures including residentia
rs, evapotransporation data availability and a website. Roseville's program consists of numerous informational brochures including residentia
ions: *California Water Awareness Campaign, *Water Education Foundation, *Regional Water Authority, *Water Forum. In addition, annual m
ons: *California Water Awareness Campaign, *Water Education Foundation, *Sacramanto Area Water Works Association, *Regional Water




extensive public recognition. Water Conservation staff members actively participate in community fairs, providing informational brochures on
extensive public recognition. Water Conservation staff members actively participate in community fairs, providing informational brochures on




class for residents. City staff are available by appointment to speak to HOA boards & civic groups. Availability of these services is advertised
class for residents. City staff are available by appointment to speak to HOA boards & civic groups. Availability of these services is advertised




 quest, during residential and commerical water survyes, at a display in our lobby, and at public events. The City particpates in special events
 quest, during residential and commerical water survyes, at a display in our lobby, and at public events. The City operates two demonstration
unity newsletter has articles relating to water efficiency at least twice a year. City Hall and other city offices provide visitors with brochures. Th
unity newsletter has articles relating to water efficiency at least twice a year. City Hall and other city offices provide visitors with brochures. Th
ish and Spanish containing program information, incentives and water conservation tips; and provide free classes on residential Water Wise
end; host a School Poster contest; have a Water Conservation website in English and Spanish containing program information, incentives an




ugh a variety of materials including direct mailings, paid advertising, bill inserts, On-Tap customer newsletter, brochures, water bill message
ugh a variety of materials including direct mailings, paid advertising, bill inserts, On-Tap customer newsletter, brochures, water bill messages
 y, and water conservation issues (speakers bureau). 7) Meetings with large-scale irrigators such as Homeowner Associations, Management
 y, and water conservation issues (speakers bureau). 7) Meetings with large-scale irrigators such as Homeowner Associations, Management
ner program, tours and outreach.
ner program, tours and outreach.
, radio interviews, training workshops, demonstration garden, web site information in addtion to participating in several local (media) events.
n and School Education program. This program includes school outreach, media advertising, commercial consumer outreach, promotional m
 nts that occur throughout the year that the District displays a water conservation booth at.
nts that occur throughout the year that the District displays a water conservation booth at.




aggressive Water Conservation Awareness campaign that includes: 1. Quarterly News Letters; 2. Intermittent Billing Inserts; 3. Regular disp
servation Awareness campaign that includes: 1. Quarterly News Letters; 2. Intermittent Billing Inserts; 3. Regular display ads and advertorial




of water as a resource and the importance of conservation. In addition to ongoing tours available of district facilities, specialized tours were p
e strong impressions on the value of water as a resource and the importance of conservation. In addition to ongoing tours available of distric


safety fairs, beach clean-ups, and various community events throughout the year. They strongly focus on education and visit local classroom
airs, beach clean-ups, and various community events throughout the year. They strongly focus on education and visit local classrooms provid




ndmark and tourist venue; a special flier regarding conservation was produced and inserted for distribution in the Los Angeles Times and Da
ndmark and tourist venue; a special flier regarding conservation was produced and inserted for distribution in the Los Angeles Times and Da




year in local newspapers & 2-3 community events are attended annually promoting water conservation.
ed on the District's telephone system's on-hold feature that provides information about the District, its activities and programs and offers info
nd traveling PowerPoint presentation. The District featured these materials through customer service, billing messages and inserts, and at m


ential and commercial users.
ential and commercial users.
a note on every water bill with tips also. We have water conservation information and tips as well as links to other water conservation sites on
a note on every water bill with tips also. We have water conservation information and tips as well as links to other water conservation sites on




how comparison water usage with previous year on metered accounts. * Bills have conservation messages and/or residential survey offers. *
how comparison water usage with previous year on metered accounts. * Bills have conservation messages and/or residential survey offers. *




 de Mayo (May) and Lemon Festival (August), Bonita Festival (September), and events held at the Water Conservation Garden such as it's C
 de Mayo (May) and Lemon Festival (August), Bonita Festival (September), and events held at the Water Conservation Garden such as it's C




mined, targeted messages to the relevant audience.




Water conservation landscape workshops are also provided. As a member of the North County Water Agencies, RMWD participates in the a
Water conservation landscape workshops are also provided. As a member of the North County Water Agencies, RMWD participates in the a
ts the local, regional and statewide community through its public information efforts. COMMUNITY Quarterly customer newsletter: includes a
ts the local, regional and statewide community through its public information efforts. COMMUNITY Quarterly customer newsletter: includes a
ties. Through participation in RWA, presented landscape workshops for homeowners, advertised water conservation through newspaper, rad
icipates in the RWEPC conservation, ULFT, large landscape grant and public outreach activities. Through participation in RWEPC, provided
 tivities. Through participation in RWEPC, presented landscape workshops for homeowners, advertised water conservation through newspap
icipates in the RWEPC conservation, ULFT, large landscape grant and public outreach activities. Through participation in RWEPC, presente


 nnual newsletter is also sent out to customers. Messages are also included as bill stuffers and at toilet give-away days.
 nnual newsletter is also sent out to customers. Messages are also included as bill stuffers and at toilet give-away days.
 with neighboring districts, including a full 4 class series, 1 mini class and a 4 class professional series for landscape maintenance workers.
with neighboring districts, including a full 4 class series, 1 mini class and a 4 class professional series for landscape maintenance workers. W
 include conservation messages. The customer services section recently redesigned the bill so that the customer receives a conservation me
 include conservation messages. The customer services section recently redesigned the bill so that the customer receives a conservation me


  county that completely covers our service area. They often have advertising campaigns for water conservation.
t the county that completely covers our service area. They often have advertising campaigns for water conservation.
annual water awareness calendar, newsletters to customers, seasonal bill messages, CIMIS hotline, and discount coupons from cooperating
annual water awareness calendar, newsletters to customers, seasonal bill messages, CIMIS hotline, and discount coupons from cooperating


 County Water Authority have a very visible public information program that reaches our District's customers. Yearly the District does Irrigatio
o County Water Authority have a very visible public information program that reaches our District's customers. Yearly the District offers Irriga
s fund a water conservation High School Video Awards program, which results in a 1st, 2nd a 3rd place winners. These videos are then sho
conservation High School Video Awards program, which results in a 1st, 2nd a 3rd place winners. These videos are then shown on local gov
Having conservation materials available at the District office front desk




 advertising in local and regional papers. Community festivals and special events. Partnered activities/events with other utilities/agencies incl
advertising in local and regional papers. Community festivals and special events. Partnered activities/events with other utilities/agencies inclu


ion kits, and brochures to account holders. Published article in local newspaper. Put a water conservation message on all utility bills. Worked




 local communication is acheived through various means, including, but not limited to: press releases, conservation messages, advertising, a
mation Program is executed by one Public Information Representative and one Resources Assistant. The Program is responsible for all gene
 information on conservation practices is available on the District╠s web page along with links to conservation programs and a library of app
 information on conservation practices is available on the District*s web page along with links to conservation programs and a library of appr


y of such plants. 4. "Water Awareness Month" activities including an annual "Water Awareness" poster contest. 5. Bill compares current usa
f such plants. 4. "Water Awareness Month" activities including an annual "Water Awareness" poster contest. 5. Bill compares current usage


he San Diego County California Friendly Landscape Contest
he San Diego County California Friendly Landscape Contest
 ee conservation brochures and promotional items to the public. 4. Each month water bills include water usage comparison information to the
 ee conservation brochures and promotional items to the public. 4. Each month water bills include water usage comparison information to the




gual website, and on the telephone. Opportunities are sought to educate the public about the importance of water conservation. Marketing i
grams and projects that promote conservation. Additionally, Central Basin provides education through a website, an inter-active Blog,and va




ugh a variety of materials including direct mailings, paid advertising, bill inserts, On-Tap customer newsletter, brochures, water bill message
ugh a variety of materials including direct mailings, paid advertising, bill inserts, On-Tap customer newsletter, brochures, water bill messages




presentations, passing out conservation materials and conservation promotional items. Press releases are created and sent to all local news




ation and efficiency, sponsor and host public events and booths at community functions, and work with retailers to further their conservation



embers of all water related agencies and public organizations, and private organizations involved with water. * The WAKC conducts annual W
embers of all water related agencies and public organizations, and private organizations involved with water. * The WAKC conducts annual W
WD offers the class to groups of 15 or more. The class has grown with great success. This class is not only offered to the general public, but
WD offers the class to groups of 15 or more. The class has grown with great success. This class is not only offered to the general public, but




and materials for students from kindergarten through high school.
ation Committee meetings, providing a Speaker's Bureau, training, and an Educational Program which offers a wide array of education oppo


 . 4) The District hosts several public workshops each year to teach drip irrigation methods. 5) The District also maintains an extensive resou
  District participates in public events to promote water efficiency. 4) The District hosts several public workshops each year to teach drip irriga
e Bureau's water conservation criteria. Many of the regional activities also assist individual water purveyors to satisfy their own conservation g
e Bureau's water conservation criteria. Many of the regional activities also assist individual water purveyors to satisfy their own conservation g
 to conserve water under the theme, ôWhen it rains, it doesnÆt always pour.ö The abnormally dry weather presented an opportunity to reach
 ncluded photos and quotes from actual program participants) promoting the District╠s water conservation programs.          The campaign consis




er efficient projects and to raise awareness about water conservation efforts and local water issues. USGVMWD also has a website that pro
 ter efficient projects and to raise awareness about water conservation efforts and local water issues. USGVMWD also has a website that pr
ervation marketing throughout the 17 cities in its service area. Conservation literature is also provided to the public at various outreach exhi
vation marketing throughout the 17 cities in its service area. Conservation literature is also provided to the public at various outreach exhibits
placing ads in the paper, and distributing water conservation materials to the schools in our area. The public information program is a budge
 Awareness Month in May by submitting press releases to the local paper, placing ads in the paper, and distributing water conservation mate




 campaigns, bill messaging and inserts, and letters to reach out to customers and promote water use efficiency and conservation. In 2008, C



nal partnerships, etc.



to keep water usage low during the early spring months. Like many of CAW-Monterey's outreach programs the campaign included radio and



s. At the booth customers could receive information on rebates, innovative devices (waterbrooms, weather-based irrigation controllers, etc.),
tion in the Orange County Children's Water Education Festival, a water awareness booth at the community Farmer's Market, Large Water Aw
tion in the Orange County Children's Water Education Festival, a water awareness booth at the community Farmer's Market, Large Water Aw
Report (Consumer Confidence Report).
Report (Consumer Confidence Report).




use tracking purposes by the customer.
use tracking purposes by the customer.


he City to help spread the word about water conservation.
word about water conservation.


ary. Message slides are also shown on the City's local cable television.
ry. Message slides are also shown on the City's local cable television.
associations have benefited from presentations resulting in repairing and installing efficeint landscape irrigation and at times replacing plant
ne we have educated and co-sponsored education of children K-12 on water conservation and innovation technology through (W.I.N.) Wate
h Irrigation and water efficiency landscape classes In Oceanside. Giveaways in lobby; cable tv appearances; North County Water Agencies W
h Irrigation and water efficiency landscape classes In Oceanside. Giveaways in lobby; cable tv appearances; North County Water Agencies W




, which is direct mailed to all City residents. A 24-hour call center is maintained to receive calls, answer questions, and report water emerge
, which is direct mailed to all City residents. A 24-hour call center is maintained to receive calls, answer questions, and report water emerge
est for fourth-graders; partnership with the Library to celebrate Water Awareness Month; speakers bureau presentations to 12 community gr
ater conservation PSAa during the summer to help reduce peak demand and distribute low flow showerheads, water conservation kits, and




ational brochures including residential rebates and programs, commercial rebates and programs, indoor and outdoor water efficiency tips, B
ational brochures including residential rebates and programs, commercial rebates and programs, indoor and outdoor water efficiency tips, B
, *Water Forum. In addition, annual messages are conveyed using: Utility bill inserts, city hall displays, billboards, classroom presentations, d
Works Association, *Regional Water Authority (with in-kind support from Sac Area Sewer District, Sac Municipal Utility District), and *Water F




providing informational brochures on the various programs and promoting both simple and highly technical conservation measures. Addition
providing informational brochures on the various programs and promoting both simple and highly technical conservation measures. Addition




lability of these services is advertised in both the billing insert (newsletter) and the City Community Services Dept. brochure, as well as on th
ability of these services is advertised in both the billing insert (newsletter) and the City Community Services Dept. brochure, as well as on the




The City particpates in special events throughout the year including Earth Day and Water Awareness Month. The City operates two demonst
The City operates two demonstration gardens on City property and coordinates with other local agencies to promote five other demonstration
es provide visitors with brochures. The City's website has vital information including rebate and grant applications for various water efficient f
es provide visitors with brochures. The City's website has vital information including rebate and grant applications for various water efficient f
e classes on residential Water Wise Gardening and Professional Landscape Conservation workshops. We also ran an extensive water use
g program information, incentives and water conservation tips; and provide free classes on residential Water Wise Gardening and Professio




letter, brochures, water bill messages, demonstration gardens, media events and an active speakers bureau. The public information progra
etter, brochures, water bill messages, demonstration gardens, media events and an active speakers bureau. The public information program
meowner Associations, Management Groups and County Landscape Maintenance Supervisors to encourage elimination of slope runoff, and
meowner Associations, Management Groups and County Landscape Maintenance Supervisors to encourage elimination of slope runoff, and


ting in several local (media) events. In partnership with retail nursery stores, provide irrigation education materials ("Rules of Thumb for Wat
al consumer outreach, promotional materials, community events and fairs, evapotransportation data availability, a web site, and allied orginiz
mittent Billing Inserts; 3. Regular display ads and advertorials in weekly newspaper; 4. Regular media press releases; 5. Regular presentation
 Regular display ads and advertorials in weekly newspaper; 4. Regular media press releases; 5. Regular presentations to community groups




 ct facilities, specialized tours were provided to leadership from local cities and local environmental groups and their volunteers. The district c
n to ongoing tours available of district facilities, specialized tours were provided to leadership from local cities and local environmental groups


n education and visit local classrooms providing students with valuable educational activities. During the reporting year, the Water Ambassad
 tion and visit local classrooms providing students with valuable educational activities. During the reporting year, the Water Ambassadors atte




ion in the Los Angeles Times and Daily News in English and in Impacto in Spanish. Print advertisements were placed twice monthly beginnin
ion in the Los Angeles Times and Daily News in English and in Impacto in Spanish. Print advertisements were placed twice monthly beginnin
 tivities and programs and offers information on conservation and rebates. The District has a website, www.mvwd.org, that contains informat
ling messages and inserts, and at multiple community events. Monte Vista Water District continues to actively promote community awaren




s to other water conservation sites on our website.
s to other water conservation sites on our website.




ges and/or residential survey offers. * Over time Residential or CII survey and plumbing retrofit offers are sent to all accounts with brochure d
ges and/or residential survey offers. * Over time Residential or CII survey and plumbing retrofit offers are sent to all accounts with brochure d




r Conservation Garden such as it's California Friendly Gardening Festival (October), its California Friendly Plant Sale (March) and its Spring
r Conservation Garden such as it's California Friendly Gardening Festival (October), its California Friendly Plant Sale (March) and its Spring




gencies, RMWD participates in the annual Water Awareness 4th grade poster contest and calendar.
gencies, RMWD participates in the annual Water Awareness 4th grade poster contest and calendar.
rterly customer newsletter: includes annual water quality report and seasonal information. Public outreach notices: includes time-sensitive inf
rterly customer newsletter: includes annual water quality report and seasonal information. Public outreach notices: includes time-sensitive inf
conservation through newspaper, radio, and television spots throughout the year. Last year and again this year RWA hired Radio Disney for
gh participation in RWEPC, provided landscape workshops for homeowners, advertised water conservation through newspaper, radio, and t
water conservation through newspaper, radio, and television spots throughout the year. Last year and again this year RWA hired Radio Disn
gh participation in RWEPC, presented landscape workshops for homeowners, advertised water conservation through newspaper, radio, and


 ive-away days.
 ive-away days.
or landscape maintenance workers. We also provide information direct to the public and send conservation information based on cycle read
  landscape maintenance workers. We also provide information direct to the public and send conservation information based on cycle read e
customer receives a conservation message and a comparison to their previous year's use on every bill. The Conservation section also provid
customer receives a conservation message and a comparison to their previous year's use on every bill. The Conservation section also provid



onservation.
d discount coupons from cooperating plant nurseries.
d discount coupons from cooperating plant nurseries.


mers. Yearly the District does Irrigation training classes for both residential customers and Professional Landscapers at various community co
 mers. Yearly the District offers Irrigation training classes for both residential customers and Professional Landscapers at various community
 winners. These videos are then shown on local government access TV, as well as cable TV channels. Furthermore, the District maintains a
e videos are then shown on local government access TV, as well as cable TV channels. Furthermore, the District maintains a demonstration




vents with other utilities/agencies including: the Water Conservation Garden at Cuyamaca College and the Chula Vista Nature Center, Joint P
ents with other utilities/agencies including: the Water Conservation Garden at Cuyamaca College and the Chula Vista Nature Center, Joint P


 n message on all utility bills. Worked with other local agencies on production of a WaterWise Gardening CD and developed distribution plan




onservation messages, advertising, automated phone dialing programs, letters, articles, presentations, etc.
e Program is responsible for all general public information, including brochures, newsletters, public notifications; community outreach such a
 vation programs and a library of appropriate planting for our semi-arid region. At events such as the May Water Awareness Celebration, wat
vation programs and a library of appropriate planting for our semi-arid region. At events such as the May Water Awareness Celebration, wate


ontest. 5. Bill compares current usage to use during the same time period in the previous year. 6. Annual Water Quality Report 7. Paticip
test. 5. Bill compares current usage to use during the same time period in the previous year. 6. Annual Water Quality Report 7. Paticipation i




usage comparison information to the previous year's usage. 5. Paid Advertising in local school and community publications to promote cons
usage comparison information to the previous year's usage. 5. Paid Advertising in local school and community publications to promote cons




e of water conservation. Marketing is also conducted to promote the District's rebate programs.
 website, an inter-active Blog,and various publication materials.




letter, brochures, water bill messages, demonstration gardens, media events and an active speakers bureau. The public information progra
etter, brochures, water bill messages, demonstration gardens, media events and an active speakers bureau. The public information program




are created and sent to all local newspapers as well. A water conservation alert sign is also in place at Foothill's main office.




etailers to further their conservation goals through programmatic and administrative involvement.



ater. * The WAKC conducts annual Water Awareness Days at the K.C. Fair Grounds * WAKC runs annual TV public Service announcements
ater. * The WAKC conducts annual Water Awareness Days at the K.C. Fair Grounds * WAKC runs annual TV public Service announcements
only offered to the general public, but also many college professors have included it as part of the curriculum. At the beginning of the year, a
only offered to the general public, but also many college professors have included it as part of the curriculum. At the beginning of the year, a




offers a wide array of education opportunities and materials for students from kindergarten through high school.


 ct also maintains an extensive resource library of water conservation brochures, books and video tapes.
rkshops each year to teach drip irrigation methods. 5) The District also maintains an extensive resource library of water conservation brochu
ors to satisfy their own conservation goals under the MOU and Bureau Criteria. This focus area is a primary task for the RWEP staff.      Sta
ors to satisfy their own conservation goals under the MOU and Bureau Criteria. This focus area is a primary task for the RWEP staff.      Sta
her presented an opportunity to reach residents who are ready to take steps to conserve and to utilize the districtÆs water conservation prog
on programs.     The campaign consisted of newspaper advertisements in the San Jose Mercury News, 25 community newspapers, several S




GVMWD also has a website that provides information about the agency, projects, local water issues and some educational materials. USG
SGVMWD also has a website that provides information about the agency, projects, local water issues and some educational materials. USG
o the public at various outreach exhibits, conservation events, speakers bureau, and at other community events. Conservation information i
e public at various outreach exhibits, conservation events, speakers bureau, and at other community events. Conservation information is als
ublic information program is a budgeted program within the Water Resources Planning Department.
 distributing water conservation materials to the schools in our area. The public information program is a budgeted program within the Water




ficiency and conservation. In 2008, California American Water continued to participate in the annual Sand Castle Expo in Imperial Beach. In




ams the campaign included radio and TV advertising, newspaper articles and ads, bill messaging and outreach and community events. The



her-based irrigation controllers, etc.), and useful water saving tips for adults and kids. California American Water also coordinated two comm
nity Farmer's Market, Large Water Awareness posters and tip cards at City Hall and other facilities throughout the City, Water Awareness ad
nity Farmer's Market, Large Water Awareness posters and tip cards at City Hall and other facilities throughout the City, Water Awareness ad
rrigation and at times replacing plantings to drought tolerant landscaping.
on technology through (W.I.N.) Water Innovation Now! program. HOA's and associations have benefited by our presentations resulting in rep
nces; North County Water Agencies Water Awareness Month 4th grade poster contest; Oceanside magazine articles; brochures sent with al
nces; North County Water Agencies Water Awareness Month 4th grade poster contest; Oceanside magazine articles; brochures sent with al




 questions, and report water emergencies. Call center staff are trained as those that often respond first to water conservation-related questi
 questions, and report water emergencies. Call center staff are trained as those that often respond first to water conservation-related questi
 au presentations to 12 community groups; two bill inserts on water conservation in FY 2008; California-friendly landscape classes for homeo
  heads, water conservation kits, and other promotional materials to the public to encourage water conservation. We have distributed a Water




 r and outdoor water efficiency tips, Backyards from the Ground Up for landscaping brochures, Rules of Thumb for Water Wise Gardening bo
 r and outdoor water efficiency tips, Backyards from the Ground Up for landscaping brochures, Rules of Thumb for Water Wise Gardening bo
billboards, classroom presentations, distribution of newsletter messages, radio advertisements, television appearances, presentations at com
Municipal Utility District), and *Water Forum. In addition, annual messages are conveyed using: Utility bill inserts, city hall displays, billboards,




 cal conservation measures. Additional components of this program include: updating and maintaining the Department*s and Water Conserva
 cal conservation measures. Additional components of this program include: updating and maintaining the Department*s and Water Conserva




 ices Dept. brochure, as well as on the bill itself for special events. We normally staff an exhibit booth at 4th of July community gatherings, at
 ces Dept. brochure, as well as on the bill itself for special events. We normally staff an exhibit booth at 4th of July community gatherings, at s




onth. The City operates two demonstration gardens on City property and coordinates with other local agencies to promote five other demonst
 to promote five other demonstration gardens in the region. City particpates in regional water conservation website sbwater.org. As well as is
plications for various water efficient fixtures and landscape projects. The City has 2 water efficient demonstration gardens open to the public
plications for various water efficient fixtures and landscape projects. The City has 2 water efficient demonstration gardens open to the public
 We also ran an extensive water use reduction campaign (10-15%) that involved additional marketing, mailings and numerous press activitie
Water Wise Gardening and Professional Landscape Conservation workshops. We also ran an extensive water use reduction campaign (10-1




 reau. The public information program, including the water conservation program, is carried out through the entire CCWD service area. In 2
reau. The public information program, including the water conservation program, is carried out through the entire CCWD service area. In FY0
urage elimination of slope runoff, and abusive water use. 8) Presenting previous consumption data on current billings. 9) Participation at spec
urage elimination of slope runoff, and abusive water use. 8) Presenting previous consumption data on current billings. 9) Participation at spec


 materials ("Rules of Thumb for Water Wise Gardens") to customers. Developed CII brochure with program information. Supported local age
ailability, a web site, and allied orginizations outreach. In 2008 the program promoted water conservation actvities through paid advertising, p
ess releases; 5. Regular presentations to community groups, service clubs and home owners associations; 6. Water Conservation Informatio
 r presentations to community groups, service clubs and home owners associations; 6. Water Conservation Information Boot at community e




ps and their volunteers. The district continued its outreach through traditional media, including newsletter ads, portions of the Water Quality R
cities and local environmental groups and their volunteers. The district continued its outreach through traditional media, including newsletter


 reporting year, the Water Ambassadors attended annual events, such as the Long Beach Unified School District Science Fair, Earth Day at
ng year, the Water Ambassadors attended annual events, such as the Long Beach Unified School District Science Fair, Earth Day at the Aqu




s were placed twice monthly beginning in November of 2005 and terminating December 2006 in various languages in the community press a
s were placed twice monthly beginning in November of 2005 and terminating December 2006 in various languages in the community press a
ww.mvwd.org, that contains information on conservation activities, including rebates and other programs. The District participates in a numbe
 actively promote community awareness of water-related issues and conservation, incorporating the "Watch the Water" theme wherever pos




 sent to all accounts with brochure describing advantages of surveys. Brochures with household and lawn watering conservation tips are giv
 sent to all accounts with brochure describing advantages of surveys. Brochures with household and lawn watering conservation tips are giv




dly Plant Sale (March) and its Spring Garden Festival (May). The District also promotes the California Friendly Landscape Contest, which sta
dly Plant Sale (March) and its Spring Garden Festival (May). The District also promotes the California Friendly Landscape Contest, which sta




 h notices: includes time-sensitive information on rate increases and chloraminated water adjustments. Bottled water program: reaching 80 o
 h notices: includes time-sensitive information on rate increases and chloraminated water adjustments. Bottled water program: reaching 80 o
his year RWA hired Radio Disney for outreach and they did a wonderful job!
ation through newspaper, radio, and television spots throughout the year. Last year and again this year RWA hired Radio Disney for outreach
 gain this year RWA hired Radio Disney for outreach and they did a wonderful job!
 ation through newspaper, radio, and television spots throughout the year. Last year and again this year RWA hired Radio Disney for outreac




tion information based on cycle read exception reporting to customers with significant increases in their consumption. (target marketing)
 n information based on cycle read exception reporting to customers with significant increases in their consumption. (target marketing). Cust
The Conservation section also provides freebies/giveaways that are available during our Water-Wise Walk-Thrus. Regular conservation outr
The Conservation section also provides freebies/giveaways that are available during our Water-Wise Walk-Thrus. Regular conservation outr




Landscapers at various community complexes. Also included are occassional press releases, and special water information supplements in a
 l Landscapers at various community complexes. Also included are occasional press releases, and special water information supplements in
  Furthermore, the District maintains a demonstration garden to promote and encourage appropriate landscape water conservation.
 e District maintains a demonstration garden to promote and encourage appropriate landscape water conservation.




he Chula Vista Nature Center, Joint Public Information Committee, San Diego Gas & Electric Conservation Exchange events, Regional Land
e Chula Vista Nature Center, Joint Public Information Committee, San Diego Gas & Electric Conservation Exchange events, Regional Lands


g CD and developed distribution plan for the CD.
 cations; community outreach such as open houses, tours, educational workshops, and education in the local schools; intergovernmental out
 y Water Awareness Celebration, water conservation is promoted through interactive games and distribution of information. Landscape work
y Water Awareness Celebration, water conservation is promoted through interactive games and distribution of information. Landscape works


nual Water Quality Report 7. Paticipation in Local Country Days Event, giveaway conservation, educational items, low flow shower heads. 8
Water Quality Report 7. Paticipation in Local Country Days Event, giveaway conservation, educational items, low flow shower heads. 8. Bill in




munity publications to promote conservation. 6. Banners for local community booths and parade float, promoting water conservation. 7. Para
munity publications to promote conservation. 6. Banners for local community booths and parade float, promoting water conservation. 7. Para




 reau. The public information program, including the water conservation program, is carried out through the entire CCWD service area. In 2
reau. The public information program, including the water conservation program, is carried out through the entire CCWD service area. In 200




Foothill's main office.




ual TV public Service announcements called Water Watchers. * Speakers from KWCA and WAKC address public forums and service groups
ual TV public Service announcements called Water Watchers. * Speakers from KWCA and WAKC address public forums and service groups
ulum. At the beginning of the year, a memorandum and a flyer of O.C. Water 101 classes are sent to approximately 300 organizations in OC
ulum. At the beginning of the year, a memorandum and a flyer of O.C. Water 101 classes are sent to approximately 300 organizations in OC




 library of water conservation brochures, books and video tapes.
 ary task for the RWEP staff.     Staff worked in 2006-2007 to bring all projects under a consistent conservation message by promoting one
 ary task for the RWEP staff.     Staff worked in 2007-2008 to bring all projects under a consistent conservation message by promoting one
 e districtÆs water conservation programs and services. All elements of the campaign focused on helping residents save water with a call to
25 community newspapers, several Spanish-language newspapers, several Vietnamese newspapers, several Chinese newspapers, and sev




d some educational materials. USGVMWD's annual WaterFest drew approximately 6,000 attendees of all ages. USGVMWD utilitizes the fe
nd some educational materials. USGVMWD's annual WaterFest drew approximately 8,000 attendees of all ages. USGVMWD utilitizes the
y events. Conservation information is also provided at West Basin's annual "Water Harvest" festival. Information is also provided at various
 ents. Conservation information is also provided at West Basin's annual "Water Harvest" festival. Information is also provided at various spea
a budgeted program within the Water Resources Planning Department.




nd Castle Expo in Imperial Beach. In addition to creating a water-resource focused sandcastle for the annual competition, California America




utreach and community events. The reporting below under Section 3 represents the total combined efforts by CAW-Monterey and MPWMD



an Water also coordinated two community meetings on the new tiered rate structure and water conservation. Both meeting were held in a ce
ghout the City, Water Awareness ads with water conservation tips in the Anaheim Bulletin newspaper, Home Gardeners Workshops promot
ghout the City, Water Awareness ads with water conservation tips in the Anaheim Bulletin newspaper, Home Gardeners Workshops promot
 by our presentations resulting in repairing and installing efficeint landscaping irrigation and at times replacing plantings to drought tolerant la
azine articles; brochures sent with all customer correspondence.
azine articles; brochures sent with all customer correspondence.




to water conservation-related questions and are able to provide a substantial amount of information on the subject. Customers also receive
to water conservation-related questions and are able to provide a substantial amount of information on the subject. Customers also receive
 iendly landscape classes for homeowners and landscape professionals; a California-Friendly Landscape Contest; use of the City's cable acc
rvation. We have distributed a Waterwise Gardening CD that shows the public how to design and manage a Waterwise Garden for the Redd




Thumb for Water Wise Gardening booklets, and Water Efficient Landscaping brochures. Give-a-way items include leak detection rulers, wate
Thumb for Water Wise Gardening booklets, and Water Efficient Landscaping brochures. Give-a-way items include leak detection rulers, wate
n appearances, presentations at community meetings, workshops and booths at various events.
 inserts, city hall displays, billboards, classroom presentations, distribution of newsletter messages using SWSD and SMUD bills to promote




e Department*s and Water Conservation web-site, providing more and better quality brochures and fact sheets that have a centralized them
e Department*s and Water Conservation web-site, providing more and better quality brochures and fact sheets that have a centralized them




4th of July community gatherings, at summer concerts, and at the Earth Day fair. We participate in MWDOC's monthly regional Public Affairs
 th of July community gatherings, at summer concerts, and at the Earth Day fair. We participate in MWDOC's monthly regional Public Affairs




encies to promote five other demonstration gardens in the region. City particpates in regional water conservation website sbwater.org. As wel
 on website sbwater.org. As well as is a sponsor of the annaul water conservation media campaign in SB County.
 nstration gardens open to the public. The city provides information at local outreach events such as Santa Monica Festival, Earth Day events
 nstration gardens open to the public. The city provides information at local outreach events such as Santa Monica Festival, Earth Day events
mailings and numerous press activities.
 water use reduction campaign (10-15%) that involved additional marketing and mailings.




 the entire CCWD service area. In 2007, CCWD participated in a Regional Conservation Campaign as well which delivered conservation me
he entire CCWD service area. In FY08, CCWD participated in a Regional Conservation Campaign which delivered conservation messages t
urrent billings. 9) Participation at special events (fairs, festivals and forums).
urrent billings. 9) Participation at special events (fairs, festivals and forums).


ram information. Supported local agency events by providing exhibit materials. Maintain ET telephone line with CIMIS information, in cooper
n actvities through paid advertising, press release announcements, public service announcements, bill inserts, newsletter articles, radio inter
ns; 6. Water Conservation Information Boot at community events; 8. Information sharing via annual Multi Water District Meetings; 9. Website
tion Information Boot at community events; 8. Information sharing via annual Multi Water District Meetings; 9. Electronic distribution of press




 r ads, portions of the Water Quality Report dedicated to conservation messages, on-hold messages for incoming calls, publications, web info
aditional media, including newsletter ads, portions of the Water Quality Report dedicated to conservation messages, on-hold messages for in


ol District Science Fair, Earth Day at the Aquarium of the Pacific, and CPR Sunday (through the Red Cross), providing those in attendance w
ct Science Fair, Earth Day at the Aquarium of the Pacific, Long Beach Honors Earth Day and CPR Sunday (through the Red Cross), providin




 languages in the community press and major daily newspapers serving Los Angeles to Promote awareness of and participation in LADWP's
 languages in the community press and major daily newspapers serving Los Angeles to Promote awareness of and participation in LADWP's
. The District participates in a number of community events throughout the year and sponsors exhibits that provide information on water and
atch the Water" theme wherever possible. It has an on-going quarterly publication, Waterline, that is included in all customer billing statemen




wn watering conservation tips are given to survey participants. PROGRAMS CONDUCTED BY KERN COUNTY WATER AGENCY (KCWA)
wn watering conservation tips are given to survey participants. PROGRAMS CONDUCTED BY KERN COUNTY WATER AGENCY (KCWA)




endly Landscape Contest, which started in Otay in 2003 and expanded to include 12 of the 23 CWA member agencies in FY 2007. Winners
endly Landscape Contest, which started in Otay in 2003 and expanded to include 17 of the 24 CWA member agencies in FY 2008. Winners




Bottled water program: reaching 80 organizations, including Temecula Rotary, habitat for Humanity, Temecula Valley Public Library, America
Bottled water program: reaching 80 organizations, including Temecula Rotary, habitat for Humanity, Temecula Valley Public Library, America
RWA hired Radio Disney for outreach and they did a wonderful job!

RWA hired Radio Disney for outreach and they did a wonderful job!




 consumption. (target marketing)
onsumption. (target marketing). Customer calls on consumption are routed to the conservation coordinator to help the customer determine w
alk-Thrus. Regular conservation outreach activities include: publication of brochures and related program support materials, direct mail to pro
alk-Thrus. Regular conservation outreach activities include: publication of brochures and related program support materials, direct mail to pro




al water information supplements in area newspapers. Other information resources the District uses are as follows: Water Awareness Calen
 ial water information supplements in area newspapers. Other information resources the District uses are as follows: Water Awareness Calen
dscape water conservation.




ion Exchange events, Regional Landscape contest. Customer service staff provide direct communication by during high-bill investigations.
on Exchange events, Regional Landscape contest. Customer service staff provide direct communication by during high-bill investigations.
 local schools; intergovernmental outreach; news media outreach; and evaluations. Our program is also responsible for employee outreach,
tion of information. Landscape workshops have been offered to customers in which participants receive hands-on experience and lessons o
ion of information. Landscape workshops have been offered to customers in which participants receive hands-on experience and lessons on


onal items, low flow shower heads. 8. Bill inserts on Landscape training classes and conservation reminders.
ems, low flow shower heads. 8. Bill inserts on Landscape training classes and conservation.




romoting water conservation. 7. Parades: Promotional items imprinted with water conservation messages are handed out to the public, such
romoting water conservation. 7. Parades: Promotional items imprinted with water conservation messages are handed out to the public, such




 the entire CCWD service area. In 2007, CCWD participated in a Regional Conservation Campaign as well which delivered conservation me
he entire CCWD service area. In 2008, CCWD participated in a Regional Conservation Campaign which delivered conservation messages to




ess public forums and service groups on water related issues
ess public forums and service groups on water related issues
proximately 300 organizations in OCWD's database offering a special class for their group or inviting them to attend one of the scheduled cla
proximately 300 organizations in OCWD's database offering a special class for their group or inviting them to attend one of the scheduled cla




 ervation message by promoting one website rather than many, producing publications that work together, and increasing the cohesiveness b
 ervation message by promoting one website rather than many, producing publications that work together, and increasing the cohesiveness b
 g residents save water with a call to sign up for a Water-Wise House Call. The campaign consisted of newspaper advertisements in the San
everal Chinese newspapers, and several trade journals. A total of $35,000 was spent on this phase. Creative and production costs were kep




 all ages. USGVMWD utilitizes the festival to reach out to the community and raise public awareness about water conservation, water quality
of all ages. USGVMWD utilitizes the festival to reach out to the community and raise public awareness about water conservation, water quali
ormation is also provided at various speaking engagements and on West Basin's web site. Opportunities are sought to educate the public ab
ation is also provided at various speaking engagements and on West Basin's web site. Opportunities are sought to educate the public about
nual competition, California American Water had a large Company booth to promote specific conservation programs and educate event atte




orts by CAW-Monterey and MPWMD as funded through CAW customer monthly water bills.



tion. Both meeting were held in a centralized location in the Ventura service area to directly answer customers╒ questions on their water bill,
Home Gardeners Workshops promoted through direct mail advertising to all Anaheim residents. Anaheim customers also receive program in
Home Gardeners Workshops promoted through direct mail advertising to all Anaheim residents. Anaheim customers also receive program in
lacing plantings to drought tolerant landscaping. Newport Beach Co-sponspored the California Friendly Garden Contest whereby, profiling t




the subject. Customers also receive a Consumer Confidence Report each year that details where their water comes from and wh
the subject. Customers also receive a Consumer Confidence Report each year that details where their water comes from and wh
e Contest; use of the City's cable access channel to run slides promoting water conservation; use of the event-announcement kiosks
ge a Waterwise Garden for the Redding area. We distribute material to Turtle Bay Exploration Park Museum (a local natural resources musu




ms include leak detection rulers, water bottles, pens, pencils, Water-Wise Gardening in the Gold County Region CD, and T-shirts. Informatio
ms include leak detection rulers, water bottles, pens, pencils, Water-Wise Gardening in the Gold County Region CD, and T-shirts. Informatio

g SWSD and SMUD bills to promote joint rebate campaigns, radio advertisements, television appearances, presentations at community m




 sheets that have a centralized theme for water conservation, advertising, working with local television and radio news stations, and coordi
 sheets that have a centralized theme for water conservation, advertising, working with local television and radio news stations, and coordi




DOC's monthly regional Public Affairs Workgroups, and occasionally articles about our programs appear in local newspapers.
 OC's monthly regional Public Affairs Workgroups, and occasionally articles about our programs appear in local newspapers.




ervation website sbwater.org. As well as is a sponsor of the annaul water conservation media campaign in SB County.
nta Monica Festival, Earth Day events, Green Building Expo, Water Awareness Exhibit at the library and city hall
nta Monica Festival, Earth Day events, Green Building Expo, Water Awareness Exhibit at the library and city hall




well which delivered conservation messages to a broad audience around the Bay Area.
h delivered conservation messages to a broad audience around the Bay Area.
ne with CIMIS information, in cooperation with San Juan Water District operate telephone Hot Line with current ET data, provide ETo a
nserts, newsletter articles, radio interviews, training workshops, demonstration garden, web site information in addtion to participating in
ti Water District Meetings; 9. Website re-design. 10. Community signs, table tents. 
gs; 9. Electronic distribution of press release, water conservation events and publications (brochures, programs and newsletters); 10. Comm




incoming calls, publications, web information, presence at events, and presentations to local groups. Efforts continue to r
 messages, on-hold messages for incoming calls, publications, web information, presence at events, and presentations to l


oss), providing those in attendance with valuable water conservation materials.   LBWD also promotes Water Awareness Month during the
day (through the Red Cross), providing those in attendance with valuable water conservation materials. LBWD also promotes Water Awarene




ness of and participation in LADWP's residential water conservation programs. The LADWP Public Affairs Division prepares an outreach pro
ness of and participation in LADWP's residential water conservation programs. The LADWP Public Affairs Division prepares an outreach pro
hat provide information on water and conservation. District staff is active in several chambers of commerce, providing a
uded in all customer billing statements. Information on rebates and conservation are included in each issue. Another publicati




OUNTY WATER AGENCY (KCWA) AND WATER ASSOCIATION OF KERN COUNTY (WAKC) * KCWA "Water Age" newsletter is distribut
OUNTY WATER AGENCY (KCWA) AND WATER ASSOCIATION OF KERN COUNTY (WAKC) * KCWA "Water Age" newsletter is availabl




 mber agencies in FY 2007. Winners are highlighted at the Spring Garden Festival each May and prizes are awarded to the winners. Sign
 mber agencies in FY 2008. Winners are highlighted at the Spring Garden Festival each May and prizes are awarded to the winners. Sign




mecula Valley Public Library, American Cancer Society and Boys & Girls Club. Community Water Conservation Festival: co-spo
mecula Valley Public Library, American Cancer Society and Boys & Girls Club. Community Water Conservation Festival: co-spo
tor to help the customer determine ways to save water. This has been a stepping stone to establish a working relationship
m support materials, direct mail to promote conservation to residential high users and commercial customers, bill insert newsletters and mes
m support materials, direct mail to promote conservation to residential high users and commercial customers, bill insert newsletters and mes




 as follows: Water Awareness Calendars which are given out to many of our customers, school teachers, and the students. The water aware
e as follows: Water Awareness Calendars which are given out to many of our customers, school teachers, and the students. The water awar




n by during high-bill investigations.
n by during high-bill investigations.
 responsible for employee outreach, including the District*s employee newsletter, and internal guidelines on use of the logo and missi
e hands-on experience and lessons on landscape design, plants for Southern California, landscape sprinkler systems and landsca
hands-on experience and lessons on landscape design, plants for Southern California, landscape sprinkler systems and landscap




es are handed out to the public, such as Frisbee,Yo-yo's and sponges. 8. Chamber Mixer 9. Three free Residential Landscape classes ar
es are handed out to the public, such as Frisbee,Yo-yo's and sponges. 8. Chamber Mixer 9. Three free Residential Landscape classes ar




well which delivered conservation messages to a broad audience around the Bay Area.
h delivered conservation messages to a broad audience around the Bay Area.
em to attend one of the scheduled classes at OCWD. At least annually, OCWD sends a news release announcing the dates for water
em to attend one of the scheduled classes at OCWD. At least annually, OCWD sends a news release announcing the dates for water




er, and increasing the cohesiveness between focus areas.    A. Public Information Coordination County staff work cooperatively with wa
er, and increasing the cohesiveness between focus areas.    A. Public Information Coordination County staff work cooperatively with wa
newspaper advertisements in the San Jose Mercury News, 14 community newspapers, two Spanish-language newspapers, two Vietnamese
eative and production costs were kept to a bare minimum. Total gross impressions from Phase 1 was 171.   Regional Water Conservation C




 out water conservation, water quality, and other relevant water issues.  District informational booths were hosted at three other events dur
 bout water conservation, water quality, and other relevant water issues.  District informational booths were hosted at three other events d
s are sought to educate the public about the importance of water conservation. Conservation literature is also provided to West Basin's r
e sought to educate the public about the importance of water conservation. Conservation literature is also provided to West Basin's retail w
on programs and educate event attendees. At the




omers╒ questions on their water bill, how
m customers also receive program information from the
m customers also receive program information from the
Garden Contest whereby, profiling t




water comes from and wh
water comes from and wh
event-announcement kiosks
eum (a local natural resources musuem) for




Region CD, and T-shirts. Information is distribute
Region CD, and T-shirts. Information is distribute

es, presentations at community m




nd radio news stations, and coordi
nd radio news stations, and coordi




 in local newspapers.
in local newspapers.




in SB County.
current ET data, provide ETo a
ion in addtion to participating in
ograms and newsletters); 10. Community si




orts continue to r
d presentations to l


s Water Awareness Month during the month of
LBWD also promotes Water Awareness Month during




rs Division prepares an outreach program annually
rs Division prepares an outreach program annually
rce, providing a
sue. Another publicati




A "Water Age" newsletter is distributed monthly to members of all water related agenc
A "Water Age" newsletter is available on the Agency's website each month to members o




are awarded to the winners. Sign
are awarded to the winners. Sign




rvation Festival: co-spo
rvation Festival: co-spo
working relationship
mers, bill insert newsletters and messages
mers, bill insert newsletters and messages




s, and the students. The water awarenes
rs, and the students. The water awaren
  on use of the logo and missi
nkler systems and landsca
kler systems and landscap




Residential Landscape classes ar
Residential Landscape classes ar
nnouncing the dates for water
nnouncing the dates for water




y staff work cooperatively with wa
y staff work cooperatively with wa
guage newspapers, two Vietnamese newspapers, bus posters,
171.  Regional Water Conservation Campaign (continued from FY 06/07




were hosted at three other events during the
 were hosted at three other events during the
s also provided to West Basin's r
o provided to West Basin's retail w
Retailer-Sponsored Programs

                                                                            Agency Size
Reporting Unit Name                                           Year          (Population)
East Bay Municipal Utility District (EBMUD)                          2008       1,350,000
East Bay Municipal Utility District (EBMUD)                          2008       1,350,000
San Francisco PUC - Retail                                           2008         824,525
San Francisco PUC - Retail                                           2007         747,069
City of Fresno                                                       2007         502,657
Long Beach Water Department                                          2008         492,642
Long Beach Water Department                                          2007         490,193
City of Sacramento - Retail                                          2007         466,981
City of Sacramento - Retail                                          2008         446,068
Alameda County Water District                                        2008         331,000
Irvine Ranch Water District                                          2008         329,263
Alameda County Water District                                        2007         327,000
Irvine Ranch Water District                                          2007         318,550
Helix Water District                                                 2007         261,058
Helix Water District                                                 2008         261,058
California Water Service Company - Bakersfield                       2007         248,697
California Water Service Company - Bakersfield                       2008         247,762
Contra Costa WD - Retail                                             2008         210,000
Contra Costa WD - Retail                                             2007         210,000
City of Oxnard                                                       2008         190,255
Marin Municipal Water District                                       2007         190,000
Marin Municipal Water District                                       2008         190,000
Los Angeles County Waterworks District 40 - Antelope Valley          2008         168,524
Los Angeles County Waterworks District 40 - Antelope Valley          2007         168,246
California Water Service Company - Stockton                          2008         167,307
California Water Service Company - Stockton                          2008         167,307
City of Pomona                                                       2007         156,500
City of Pomona                                                       2007         156,500
Sacramento County Water Agency - Laguna / Vineyard                   2008         150,565
California Water Service Company - East Los Angeles                  2007         150,281
California Water Service Company - East Los Angeles                  2008         149,003
City of Hayward                                                      2008         147,000
Sacramento County Water Agency - Laguna / Vineyard                   2007         143,757
California Water Service Company - Dominguez                         2008         143,664
California Water Service Company - Dominguez                         2007         142,056
Dublin San Ramon Services District                                   2008         140,000
California Water Service Company - Visalia                           2008         135,109
California Water Service Company - Visalia                           2007         132,166
Elsinore Valley MWD - Retail                                         2008         128,532
Elsinore Valley MWD - Retail                                         2007         126,116
Dublin San Ramon Services District                                   2007         125,000
California Water Service Company - Salinas District                  2007         124,399
California Water Service Company - Salinas District                  2008         123,057
California Water Service Company - Mid-Peninsula                   2007   120,873
California Water Service Company - Mid-Peninsula                   2008   120,421
El Dorado Irrigation District                                      2008   113,500
City of San Buenaventura                                           2008   111,025
City of San Buenaventura                                           2007   110,914
El Dorado Irrigation District                                      2007   110,300
City of Roseville                                                  2008   109,154
City of Roseville                                                  2008   109,154
California American Water - Monterey Service Area                  2008   101,198
California Water Service Company - Chico District                  2008   100,086
California Water Service Company - Chico District                  2007    97,540
Placer County Water Agency - Retail                                2007    97,255
Placer County Water Agency - Retail                                2008    96,795
California American Water - Coronado/Imperial Beach Service Area   2008    96,000
California Water Service Company - Hermosa / Redondo               2007    94,410
California Water Service Company - Hermosa / Redondo               2008    94,410
City of Santa Maria                                                2007    91,115
City of Santa Maria                                                2008    91,115
Goleta Water District                                              2007    85,000
Goleta Water District                                              2008    85,000
City of Redwood City                                               2008    83,300
City of Redwood City                                               2007    83,300
City of Tracy                                                      2007    81,107
City of Tracy                                                      2008    80,300
Las Virgenes Municipal Water District                              2007    71,890
Las Virgenes Municipal Water District                              2008    71,854
Citrus Heights WD                                                  2008    68,950
California Water Service Company - Palos Verdes                    2007    68,376
Citrus Heights WD                                                  2007    67,945
California Water Service Company - Palos Verdes                    2008    67,754
City of Folsom                                                     2008    67,526
City of Folsom                                                     2007    65,759
California Water Service Company - South San Francisco             2007    56,286
California Water Service Company - South San Francisco             2008    56,189
California Water Service Company - Los Altos District              2007    55,916
California Water Service Company - Los Altos District              2008    55,559
California Water Service Company - Bear Gulch                      2008    55,274
California Water Service Company - Bear Gulch                      2008    55,274
California Water Service Company - Livermore                       2007    54,469
California Water Service Company - Livermore                       2008    53,816
City of Brentwood                                                  2007    48,907
City of Brentwood                                                  2008    47,641
City of San Luis Obispo                                            2007    44,439
City of San Luis Obispo                                            2008    44,239
Golden State Water Company - San Dimas                             2007    41,113
Golden State Water Company - San Dimas                             2008    41,063
North Coast County Water District                                  2008    40,401
North Coast County Water District                                  2007    40,000
Fair Oaks Water District                                           2007    40,000
Fair Oaks Water District                                           2008    40,000
Marina Coast Water District                                        2008    34,000
Marina Coast Water District                                        2007    34,000
Indian Wells Valley Water District                                    2008   30,000
Indian Wells Valley Water District                                    2008   30,000
Atascadero Mutual Water Co.                                           2008   29,077
Atascadero Mutual Water Co.                                           2007   29,044
Los Angeles County Waterworks District 29 - Malibu & Marina del Rey   2008   27,848
Los Angeles County Waterworks District 29 - Malibu & Marina del Rey   2007   27,807
Mid-Peninsula Water District                                          2008   25,422
Mid-Peninsula Water District                                          2008   25,422
Golden State Water Company - Claremont                                2008   24,735
Golden State Water Company - Claremont                                2008   24,735
California Water Service Company - Selma                              2008   24,307
California Water Service Company - Selma                              2007   23,863
Westlands WD                                                          2007   22,000
City of Millbrae                                                      2008   21,387
City of Millbrae                                                      2008   21,387
Westlands WD                                                          2008   20,000
Coastside County Water District                                       2008   18,887
Coastside County Water District                                       2008   18,887
Orangevale Water Co.                                                  2008   18,021
Orangevale Water Co.                                                  2007   17,903
California Water Service Company - Westlake                           2007   16,625
California Water Service Company - Westlake                           2008   16,606
Bella Vista WD                                                        2007   16,500
Bella Vista WD                                                        2008   16,500
Golden State Water Company - Los Osos                                 2007   15,052
Golden State Water Company - Los Osos                                 2008   15,052
Lake Arrowhead Community Service District                             2008   13,608
Lake Arrowhead Community Service District                             2007   13,608
California Water Service Company - Marysville                         2008   12,759
California Water Service Company - Marysville                         2008   12,759
California Water Service Company - King City                          2007   12,459
California Water Service Company - King City                          2008   12,344
Scotts Valley Water District                                          2007   11,000
Scotts Valley Water District                                          2008   11,000
Channel Islands Beach CSD                                             2007   10,000
Channel Islands Beach CSD                                             2008   10,000
Clear Creek CSD                                                       2008   10,000
California Water Service Company - Oroville                           2008    9,427
California Water Service Company - Dixon                              2007    9,071
Golden State Water Company - Calipatria                               2008    9,032
Golden State Water Company - Calipatria                               2007    9,032
Clear Creek CSD                                                       2007    9,000
California Water Service Company - Dixon                              2008    8,913
Bear Valley Community Services District                               2008    7,534
Hidden Valley Lake Community Services District                        2008    7,500
Hidden Valley Lake Community Services District                        2008    7,500
Bear Valley Community Services District                               2007    7,349
California Water Service Company - Willows                            2007    7,198
California Water Service Company - Willows                            2008    7,111
Cambria Community Services District                                   2007    6,597
Cambria Community Services District                                   2008    6,597
California Water Service Company - Antelope Valley District           2007    5,367
California Water Service Company - Antelope Valley District            2007           5,367
California Water Service Company - Kern River Valley District          2007           5,207
California Water Service Company - Kern River Valley District          2008           5,197
Los Angeles County Waterworks District 36 - Val Verde                  2008           4,688
Los Angeles County Waterworks District 36 - Val Verde                  2007           4,681
Los Angeles County Waterworks District 37 - Acton                      2007           4,282
Los Angeles County Waterworks District 37 - Acton                      2008           4,267
California Water Service Company - Redwood Valley                      2008           3,141
Templeton CSD                                                          2007           2,600
Templeton CSD                                                          2008           2,600
City of Riverbank                                                      2008           1,730
Los Angeles County Waterworks District 21 Kagel Canyon                 2007             998
Los Angeles County Waterworks District 21 Kagel Canyon                 2008             990
City of Calistoga
Golden State Water Company - Clearlake
Sacramento County Water Agency - Arden Park Vista
Sacramento County Water Agency - Arden Park Vista
California Water Service Company - Oroville
City of Hayward
City of Davis, Public Works
City of Davis, Public Works
City of Oxnard
City of Patterson
City of Patterson
City of Redding
City of Stockton
City of Stockton
Golden State Water Company - Morongo Valley
Golden State Water Company - Morongo Valley
Golden State Water Company - Orange County
Golden State Water Company - Orange County
Golden State Water Company - San Gabriel Valley
Golden State Water Company - San Gabriel Valley
Golden State Water Company - Wrightwood
Golden State Water Company - Wrightwood
Park Water Company




Retailer and Wholesaler (Mixed)-Sponsored Programs


                                                                              Agency Size
Reporting Unit Name                                             Year          (Population)
City of San Diego - Retailer                                           2008       1,336,865
City of San Diego - Retailer                                           2007       1,276,740
Western MWD of Riverside County - Retail                               2008         875,000
Western MWD of Riverside County - Retail                               2007         853,000
Eastern Municipal Water District - Retail             2008   691,563
Eastern Municipal Water District - Retail             2008   691,563
City of Anaheim, PUD                                  2008   346,823
City of Riverside, Public Utilities                   2008   296,842
City of Riverside, Public Utilities                   2008   296,842
Golden State Water Company - Metro                    2007   253,647
Golden State Water Company - Metro                    2008   253,477
City of Glendale, Public Services Dept.               2008   207,157
City of Glendale, Public Services Dept.               2007   206,007
Rancho California Water District                      2008   201,230
Rancho California Water District                      2008   201,230
Otay Water District                                   2007   192,000
Otay Water District                                   2008   191,500
Cucamonga Valley Water District                       2008   185,928
Sweetwater Authority                                  2007   184,874
Sweetwater Authority                                  2007   184,874
Cucamonga Valley Water District                       2007   184,088
City of Oceanside, Water Dept                         2008   178,806
City of Oceanside, Water Dept                         2008   178,806
City of Ontario                                       2008   173,690
City of Garden Grove                                  2008   172,781
City of Ontario                                       2007   172,363
City of Garden Grove                                  2007   171,765
Moulton Niguel Water District                         2007   165,317
Moulton Niguel Water District                         2008   165,317
City of Pasadena                                      2008   163,000
City of Pasadena                                      2008   163,000
California American Water - Sacramento Service Area   2008   162,500
City of Corona, Water Utilities Department            2008   160,000
City of Santa Rosa                                    2008   157,985
City of Santa Rosa                                    2007   157,145
City of Corona, Water Utilities Department            2007   155,000
City of Fullerton                                     2008   137,437
City of Fullerton                                     2007   136,741
City of Escondido                                     2008   135,642
City of Escondido                                     2007   134,699
City of Vallejo                                       2008   127,800
Vista Irrigation District                             2007   120,902
Vista Irrigation District                             2008   120,106
City of Downey                                        2007   110,000
City of Downey                                        2008   110,000
City of Burbank, PSD                                  2008   108,029
City of Burbank, PSD                                  2007   107,318
City of Fairfield, Dept of Public Works               2008   101,693
City of Fairfield, Dept of Public Works               2008   101,693
Valencia Water Company                                2007   101,561
Valencia Water Company                                2008   101,000
Walnut Valley Water District                          2008    99,800
Walnut Valley Water District                          2007    99,750
City of Santa Barbara, PWD                            2008    94,094
City of Santa Barbara, PWD                            2007    93,269
Padre Dam Municipal Water District - Retail           2008    89,275
Padre Dam Municipal Water District - Retail                             2007   89,275
Carlsbad Municipal Water District                                       2008   88,239
Carlsbad Municipal Water District                                       2007   86,188
City of Newport Beach                                                   2008   84,194
City of Santa Monica                                                    2007   84,084
City of Santa Monica                                                    2008   84,084
City of Newport Beach                                                   2007   83,517
Golden State Water Company - Santa Maria                                2008   82,066
Vallecitos Water District                                               2008   80,650
City of Mountain View                                                   2007   74,202
City of Upland                                                          2008   74,000
City of Mountain View                                                   2008   73,932
City of Upland                                                          2007   73,700
California American Water - Valley Village/Thousand Oaks Service Area   2008   68,113
City of Palo Alto                                                       2008   63,893
City of Chino                                                           2008   63,350
Olivenhain Municipal Water District                                     2007   63,000
Olivenhain Municipal Water District                                     2008   63,000
City of Chino                                                           2007   62,000
North Marin Water District                                              2007   61,000
North Marin Water District                                              2008   61,000
City of Petaluma                                                        2008   58,611
City of Petaluma                                                        2008   58,611
Rowland Water District                                                  2008   58,000
Rowland Water District                                                  2008   58,000
San Benito County Water District                                        2007   56,300
Monte Vista Water District                                              2008   56,147
Monte Vista Water District                                              2007   55,364
Golden State Water Company - Arden-Cordova                              2008   54,969
San Benito County Water District                                        2008   54,600
City of Poway                                                           2008   50,830
El Toro Water District                                                  2007   50,800
El Toro Water District                                                  2008   50,800
City of Poway                                                           2007   50,540
City of Camarillo                                                       2008   47,568
City of Camarillo                                                       2007   46,793
South Coast Water District                                              2008   42,700
South Coast Water District                                              2007   42,600
Lakeside Water District                                                 2008   42,200
Golden State Water Company - Santa Maria                                2007   41,356
Ramona Municipal Water District                                         2008   40,000
Ramona Municipal Water District                                         2008   40,000
City of San Juan Capistrano                                             2008   39,282
City of San Juan Capistrano                                             2007   38,785
San Dieguito Water District                                             2008   38,000
San Dieguito Water District                                             2007   37,500
Ventura County Waterworks Dist. #1                                      2008   36,814
Ventura County Waterworks Dist. #1                                      2007   36,786
Fallbrook Public Utility District                                       2008   35,000
Fallbrook Public Utility District                                       2007   35,000
City of La Verne                                                        2007   34,000
City of La Verne                                                        2008   34,000
Camrosa Water District                               2008   31,637
Camrosa Water District                               2007   31,573
San Juan Water District - Retail                     2008   30,569
San Juan Water District - Retail                     2008   30,569
San Jose Water Company                               2008   30,569
San Jose Water Company                               2007   30,533
Newhall County Water District                        2008   30,105
Newhall County Water District                        2007   29,821
Rincon Del Diablo Municipal Water District           2008   29,098
Rincon Del Diablo Municipal Water District           2008   29,098
Solano/Suisun WA                                     2007   27,980
Solano/Suisun WA                                     2008   27,980
Town of Windsor                                      2008   27,759
Town of Windsor                                      2007   27,581
Valley Center Municipal Water District               2008   25,679
City of Hollister                                    2007   24,160
City of Hollister                                    2008   24,160
Golden State Water Company - Bay Point               2007   23,029
Santa Fe Irrigation District                         2008   21,074
Santa Fe Irrigation District                         2008   21,074
Carpinteria Valley Water District                    2007   18,685
Carpinteria Valley Water District                    2008   18,685
City of Palo Alto                                    2008   14,996
Trabuco Canyon Water District                        2008   14,996
Trabuco Canyon Water District                        2008   14,996
Golden State Water Company - Bay Point               2008   14,872
Santa Ynez River WCD - I.D.#1                        2007    8,298
Casitas Municipal Water District                     2008    8,073
Golden State Water Company - Ojai                    2007    7,791
Golden State Water Company - Ojai                    2008    7,791
California American Water - Larkfield Service Area   2008    7,732
North of the River MWD - Retail                      2008    5,800
North of the River MWD - Retail                      2007    5,700
San Antonio Water Company                            2008    3,156
San Antonio Water Company                            2008    3,156
Lake Hemet Municipal Water District
Casitas Municipal Water District
City of Anaheim, PUD
City of Benicia
City of Benicia
City of San Fernando
City of San Fernando
City of Vallejo
Golden State Water Company - Arden-Cordova
Hi-Desert Water District
Los Angeles Dept. of Water and Power
Los Angeles Dept. of Water and Power
Mesa Consolidated Water District
Mesa Consolidated Water District
Santa Ynez River WCD - I.D.#1
Vallecitos Water District
Valley Center Municipal Water District
Wholesaler-Sponsored Programs


                                                        Agency Size
Reporting Unit Name                         Year        (Population)
City of Pittsburg                                  2008        66,000
City of Pittsburg                                  2007        65,000
City of Calexico                                   2008          3,700
City of Lindsay
City of Cotati
Golden State Water Company - Simi Valley
City of Calexico
City of Calistoga
City of Grass Valley
City of Grass Valley
City of Huron
City of Huron
City of Pismo Beach
City of Pismo Beach
Golden State Water Company - Clearlake
City of Beverly Hills
City of Beverly Hills
City of Chino Hills
City of Chino Hills
City of Cotati
City of Fountain Valley
City of Fountain Valley
City of Huntington Beach
City of Huntington Beach
City of Rohnert Park
City of Rohnert Park
City of Sanger
City of Seal Beach
City of Seal Beach
City of Shasta Lake
City of Shasta Lake
City of Sonoma
City of Sonoma
East Orange County Water District
East Orange County Water District
Forestville Water District
Forestville Water District
Golden State Water Company - Apple Valley
Golden State Water Company - Apple Valley
Golden State Water Company - Barstow
Golden State Water Company - Barstow
Golden State Water Company - Simi Valley
Montecito Water District
Montecito Water District
Purissima Hills Water District
Purissima Hills Water District
Triunfo Sanitation District
Triunfo Sanitation District
Valley of the Moon Water District
Valley of the Moon Water District

California Water Service Company - Redwood Valley
       Reporting Unit Sizes
                    <20k = small
               20k- 200k = medium
                   200k+ = large

                             # Paid                                                Bill Inserts/
Actual          Paid         Advertising      Public Service # Public Service     Newsletters/
Expenditures Advertising?    Events         Announcments? Announcements           Brochures?
       $217,000        yes              5                yes                  6             yes
       $250,000        yes              8                yes                  6             yes
       $303,547        yes            179                yes               300              yes
        $65,875        yes              1                 no                  0             yes
       $175,000        yes          4618                 yes               753              yes
       $200,000        yes          2334                 yes               540              yes
       $200,000        yes          2184                 yes               540              yes
        $74,816        yes             13                yes               823              yes
        $74,816        yes             13                yes               823              yes
       $123,750        yes              4                 no                  0             yes
        $70,282        yes              3                yes                  6             yes
       $106,285        yes              4                 no                  0             yes
        $70,471        yes              2                yes                  6             yes
       $112,000        yes             91                yes                  5             yes
       $124,831        yes             10                yes                  0             yes
        $15,081        yes              1                yes                  1             yes
        $15,000        yes              1                 no                                yes
       $101,671        yes              8                yes               300              yes
       $101,700        yes             10                yes               300              yes
        $93,981         no              0                yes               360              yes
       $100,000        yes             12                yes                12              yes
       $100,000        yes             12                yes                12              yes
       $153,750        yes              6                yes                  0             yes
       $153,750        yes              7                yes                  0             yes
        $20,394        yes              1                yes                  1             yes
        $41,000        yes              1                yes                  1             yes
        $11,242         no                                no                                yes
        $12,266         no                                no                                yes
        $57,173        yes            10                 yes                22              yes
         $4,100        yes             1                 yes                  1             yes
         $7,021        yes             1                 yes                  1             yes
        $27,351         no                                no                                yes
        $60,091        yes            15                 yes                16              yes
         $7,400        yes             2                  no                  1              no
         $4,119        yes             1                 yes                  1             yes
       $300,000        yes             4                 yes                  3             yes
         $1,110        yes             1                 yes                  1             yes
         $1,000        yes             1                 yes                  1             yes
       $217,405        yes             8                 yes                  3             yes
       $222,850        yes            10                 yes                  5             yes
       $300,000        yes             3                 yes                  3             yes
         $2,288        yes             1                 yes                  1             yes
         $8,700        yes             1                 yes                  1             yes
  $5,061   yes      1    yes     1   yes
  $4,000   yes      1    yes     1   yes
  $8,971   yes      4    yes    18   yes
  $2,000   yes      4     no     0   yes
  $2,000   yes      4     no     0   yes
  $8,030   yes     17    yes   823   yes
 $87,500   yes    225    yes     2   yes
$147,203   yes    213    yes   822   yes
$532,221   yes     10    yes     1   yes
   $920    yes      1    yes     1   yes
  $6,000   yes      1    yes     1   yes
 $26,414   yes     13    yes   823   yes
 $26,355   yes      2    yes    30   yes
  $8,636    no            no         yes
  $3,935   yes       1   yes    1    yes
  $5,000   yes       1   yes    1    yes
 $15,449   yes      28   yes    4    yes
 $20,171   yes      40   yes    4    yes
  $5,000   yes       3   yes    1    yes
 $26,443   yes       3   yes    1    yes
 $51,500   yes       6    no         yes
 $53,000   yes       5    no         yes
  $5,000   yes   15330   yes     2   yes
  $5,000   yes   15330   yes     2   yes
$111,900   yes      43   yes     6   yes
$146,000   yes      50   yes     6   yes
 $29,222   yes      13   yes   823   yes
  $3,872   yes       1   yes     1   yes
 $24,500   yes      10   yes    86   yes
  $4,338   yes       1   yes     1   yes
 $75,868   yes     184   yes   823   yes
 $51,304   yes      13   yes    35   yes
  $2,000   yes       1    no     1   yes
  $4,521   yes       1   yes     1   yes
  $2,481   yes       1   yes     1   yes
  $4,200   yes       1   yes     1   yes
  $4,157   yes       1   yes     1   yes
  $9,100   yes       1    no     0   yes
  $2,469   yes       2    no          no
   $920    yes       1   yes    1    yes
  $5,000    no            no         yes
  $5,000    no            no         yes
 $75,000   yes     12    yes    12   yes
 $75,000   yes     12    yes    12   yes
 $45,000   yes      5    yes     3   yes
 $96,000   yes      3    yes     3   yes
 $15,000   yes      4    yes     3   yes
 $15,000   yes      2    yes     3   yes
 $45,669   yes     11    yes     2   yes
 $63,968   yes     13    yes   823   yes
 $16,000   yes      2    yes     2   yes
 $16,500   yes      1    yes     3   yes
$65,302   yes   39    no    0    yes
$66,000   yes   15    no    0    yes
$40,000   yes   70   yes   12    yes
$35,000   yes   70   yes   12    yes
$20,500   yes    4   yes    1    yes
$20,500   yes    4   yes    1    yes
$29,382   yes    6    no         yes
$43,773   yes    6    no         yes
$35,000   yes    2   yes     2   yes
$65,000   yes    1   yes     3   yes
 $1,164   yes    1   yes     1   yes
 $1,200   yes    1   yes     1   yes
$12,000    no    0    no     0   yes
$29,678   yes    4   yes     3   yes
$35,755   yes    7   yes     3   yes
$27,000    no    0    no     0   yes
 $9,000   yes    7   yes    12   yes
$33,100   yes   16   yes    12   yes
$28,000   yes   14   yes   100   yes
$29,000   yes   15   yes   823   yes
 $1,976   yes    1   yes     1   yes
 $1,304   yes    1   yes     1   yes
  $500     no    0    no     0   yes
  $500     no    0    no         yes
  $300    yes    1    no         yes
  $300    yes    1    no    0    yes
$60,970   yes   52    no    0    yes
$67,425   yes   52    no    0    yes
 $1,092   yes    1   yes    1    yes
 $1,140   yes    1    no    1    yes
  $252    yes    1    no         yes
  $379    yes    1   yes    1    yes
$10,241   yes   13   yes    6    yes
$12,401   yes   15   yes    6    yes
  $599     no        yes    1    yes
  $599     no        yes    1    yes
 $2,000    no   0     no    0    yes
  $568    yes   1    yes    1    yes
  $297    yes   1    yes    1    yes
 $1,685   yes   1    yes    1    yes
 $1,770   yes   1    yes    1    yes
 $1,800    no         no         yes
  $300    yes   1     no    0    yes
 $9,500    no   0     no    0    yes
 $1,000    no   0     no    0    yes
$10,000   yes   6    yes    1    yes
 $9,500    no   0     no    0    yes
  $265    yes   1    yes    1    yes
  $462    yes   1    yes    1    yes
 $1,000    no   0    yes    2    yes
 $1,000    no   0    yes    0    yes
  $350    yes   1    yes    1    yes
         $784            yes           1                 yes                 1              yes
         $406            yes           1                 yes                 1              yes
        $1,000           yes           1                 yes                 1              yes
       $10,250           yes           1                 yes                 0              yes
       $10,250           yes           1                 yes                 0              yes
       $10,250           yes           7                 yes                 0              yes
       $10,250           yes           6                 yes                 0              yes
         $352            yes           1                 yes                 1              yes
        $3,561           yes           3                 yes                 3              yes
        $4,111           yes           3                 yes                 3              yes
        $2,000            no                             yes                 4              yes
       $10,250           yes           1                 yes                 0              yes
       $10,250           yes           1                 yes                 0              yes
            $0            no                              no                                yes
            $0            no           0                  no                 0               no
            $0           yes          10                 yes                22              yes
            $0           yes          15                 yes                16              yes
           $86            no                              no                 1              yes
        $5,600            no                              no                                yes
                          no           0                  no                 0              yes
                          no           0                  no                 0              yes
                          no           0                 yes               288              yes
                          no                              no                                yes
                          no                              no                                yes
                          no                             yes              1075              yes
                         yes           6                 yes                 1              yes
                         yes                             yes                                yes
                          no                             yes                 1              yes
                          no                             yes                 1              yes
                         yes           4                 yes                 2              yes
                         yes           2                 yes                 3              yes
                         yes           2                 yes                 1              yes
                         yes           4                 yes                 3              yes
                         yes           1                 yes                 1              yes
                         yes           1                 yes                 1              yes
                         yes                              no                                yes



        Reporting Unit Sizes
                     <20k = small
                20k- 200k = medium
                     200k+ = large


                             # Paid                                                Bill Inserts/
Actual                  Paid Advertising      Public Service # Public Service     Newsletters/
Expenditures    Advertising? Events         Announcments? Announcements           Brochures?
       $200,601          yes            2                yes                  1             yes
       $248,400          yes            8                yes                14              yes
       $115,606          yes           15                yes                32              yes
        $26,000          yes            6                yes                32              yes
$132,750      yes        10      no          yes
$677,016      yes        11      no          yes
 $25,000      yes         6     yes   1809   yes
  $6,500      yes         1     yes     79   yes
  $9,500      yes         3     yes    113   yes
      $0       no         0      no      0   yes
      $0       no         0      no      0   yes
$175,000      yes         3     yes      4   yes
$150,000      yes         5     yes     10   yes
 $10,393      yes         3     yes      2   yes
 $13,589      yes         3     yes      2   yes
 $13,500      yes        18     yes      2   yes
 $15,400      yes        51     yes      2   yes
 $85,000      yes        15     yes   1900   yes
 $11,000      yes         6      no          yes
 $11,000      yes         6      no          yes
 $70,000      yes        12     yes   1800   yes
  $8,000      yes         1     yes      8   yes
  $9,000      yes         2     yes     11   yes
  $1,500      yes        70      no     70   yes
  $1,000       no                no          yes
  $1,500      yes        50     yes    70    yes
  $1,000       no                no          yes
$100,000      yes         2      no          yes
$100,000      yes         1      no          yes
$140,092      yes        46     yes     0    yes
$194,038      yes        94     yes     6    yes
 $13,089      yes         1     yes    10    yes
 $24,177      yes         7     yes     4    yes
 $87,027      yes         6     yes     1    yes
 $92,673      yes         6     yes     2    yes
 $16,077      yes         7     yes     4    yes
 $20,000       no         0      no     0    yes
 $20,000       no         0      no     0    yes
  $1,600       no               yes     2    yes
  $1,600       no               yes     2    yes
  $8,862      yes        4      yes     1    yes
  $9,391       no        0      yes     4    yes
 $50,877       no        0      yes     2    yes
  $4,200       no                no          yes
  $4,200       no                no          yes
 $12,185       no               yes     5    yes
 $11,050       no               yes     2    yes
  $3,000       no                no          yes
  $6,000       no                no          yes
  $2,995       no                no           no
  $5,837       no                no          yes
 $46,000      yes         4      no     0    yes
 $33,000      yes         4      no          yes
 $57,634      yes        70     yes    40    yes
 $29,158      yes        55     yes    30    yes
     100   Fiscal June        89596          yes
 $17,801    no      0     no         yes
  $6,520   yes      3    yes    2    yes
  $6,375   yes      2    yes    3    yes
$100,000    no           yes   25    yes
 $50,000   yes      2    yes   20    yes
 $50,000   yes     29    yes   20    yes
$100,000    no           yes    5    yes
  $4,100   yes      1    yes    1    yes
$165,000   yes     41     no         yes
  $7,000   yes      4    yes    4    yes
 $28,360   yes      8    yes    2    yes
  $7,000   yes      6    yes    6    yes
 $28,760   yes      6    yes    3    yes
  $2,000    no            no         yes
 $11,250   yes   15129    no         yes
 $11,970   yes       1   yes    1    yes
  $2,300    no            no         yes
  $2,800    no            no         yes
  $8,033   yes      1    yes    1    yes
      $0   yes     20    yes   15    yes
 $44,000   yes     10    yes   10    yes
 $14,000   yes      1     no         yes
 $18,800   yes      6    yes    36   yes
 $16,322    no           yes     1   yes
 $31,849    no           yes     1   yes
 $25,000   yes     30    yes    30   yes
 $41,566   yes      2    yes     4   yes
 $38,932   yes      1    yes     5   yes
  $8,000   yes      2    yes     2   yes
 $25,000   yes     52    yes    52   yes
 $36,148    no      0    yes   150   yes
      $0   yes      1     no         yes
      $0   yes      1     no         yes
  $1,000   yes      1    yes    0    yes
  $7,300    no      0     no    0    yes
  $6,800    no      0     no    0    yes
 $40,000   yes      2     no    0    yes
 $30,000   yes      2     no    0    yes
     $40    no            no         yes
  $4,100   yes      1    yes    1    yes
  $3,255   yes      4    yes    2    yes
  $4,270   yes      6    yes    2    yes
  $2,000    no            no         yes
  $2,000    no      0     no    0    yes
   $500     no            no         yes
   $500     no            no         yes
  $4,250    no            no         yes
  $3,750    no            no         yes
 $16,500    no      0     no         yes
 $17,000    no      0     no         yes
  $5,000   yes      2    yes    1    yes
  $5,000   yes      2    yes    1    yes
$20,000   yes      1    yes     1    yes
$20,000   yes      1    yes     4    yes
$45,594   yes    157    yes    55    yes
$68,617   yes     13    yes   823    yes
$78,750    no            no          yes
$71,250    no      0     no     0    yes
$10,500   yes   3732     no          yes
 $9,300    no            no          yes
$18,213    no      0    yes     2    yes
$20,594   yes      1    yes     2    yes
 $5,000    no           yes     7    yes
 $5,000    no            no          yes
$13,517    no           yes    50    yes
$13,347   yes       1   yes    50    yes
$26,000   yes       3    no          yes
$25,000   yes      30   yes    30    yes
$25,000   yes      52   yes    52    yes
     $0    no       0    no     0     no
$15,360   yes       4   yes     2    yes
$24,701   yes       4   yes     2    yes
 $2,334   yes       4   yes     2    yes
 $3,436   yes       4   yes     2    yes
$14,000   yes   13335    no          yes
$15,000    no           yes     4    yes
$22,000    no           yes     4    yes
     $0    no      0     no     0     no
 $1,404   yes      4    yes     3    yes
$11,700    no      0     no     0    yes
 $4,000   yes      1    yes     1    yes
 $4,000   yes      1    yes     1    yes
 $3,981   yes      1    yes     1    yes
 $6,567   yes      2    yes     2    yes
 $3,835   yes      3    yes     3    yes
$10,885    no            no          yes
$12,439    no            no          yes
 $5,000    no      0     no     0    yes
           no            no          yes
          yes     10    yes   2339   yes
           no            no          yes
          yes      6     no          yes
           no            no          yes
           no            no          yes
          yes                        yes
          yes     13    yes   823    yes
          yes           yes          yes
          yes     81     no          yes
          yes    250     no          yes
          yes      4     no     0    yes
          yes      4     no     0    yes
                                     yes
          yes           yes          yes
          yes      2     no     0    yes
        Reporting Unit Sizes
                     <20k = small
                20k- 200k = medium
                     200k+ = large


                              # Paid                                             Bill Inserts/
Actual                   Paid Advertising     Public Service # Public Service   Newsletters/
Expenditures     Advertising? Events        Announcments? Announcements         Brochures?
        $8,000
        $5,000
        $6,000            no                             no                                no
        $2,300            no                             no                               yes
            $0            no            0                no                 0              no
            $0            no                             no                                no
            $0            no                             no                                no
            $0            no                             no                                no
            $0            no                             no                                no
            $0            no                             no                                no
            $0            no            0                no                 0              no
            $0            no            0                no                 0              no
            $0            no                             no                                no
            $0            no                             no                                no
            $0            no            0                no                 0              no




                          no                             no                                no
              Customer bill                                                    # Media
# Inserts,    with water                                           Media or    or
newsletters/ usage              Demonstration    # Demonstration Special       Special    Speaker's
brochures     comparisons? Gardens?              gardens           Events?     Events? Bureau?
           26               yes              yes                15       yes           17          yes
           26               yes              yes                15       yes           21          yes
           14               yes              yes                 1       yes           36          yes
            9               yes              yes                 1       yes           18          yes
           21                no              yes                 2       yes           35          yes
           12               yes              yes                 5       yes           27          yes
           14               yes              yes                11       yes           26          yes
            6               yes               no                         yes            3          yes
            6               yes               no                         yes           11          yes
            5               yes              yes                 1       yes            5           no
           17               yes              yes                 1       yes           10          yes
            5               yes              yes                 2       yes            4           no
           17               yes              yes                 1       yes            9          yes
            5               yes              yes                 5       yes            1          yes
            7               yes              yes                 6       yes            1          yes
            1               yes               no                 1       yes            1           no
            1                no               no                          no                        no
            7               yes              yes                 2       yes           18          yes
            7               yes              yes                 2       yes           19          yes
            7               yes              yes                 4       yes            7          yes
           12               yes              yes                 1       yes           12          yes
           12               yes              yes                 1       yes           12          yes
            2               yes               no                         yes            2          yes
            1               yes               no                         yes            2          yes
            1               yes               no                 0       yes            1          yes
            1               yes               no                         yes            1          yes
            1               yes               no                         yes            2           no
            1               yes               no                         yes            1           no
            8               yes              yes                 1       yes            8           no
            1               yes               no                 0       yes            1          yes
            1               yes               no                 0       yes            1          yes
            3               yes               no                         yes            4           no
            9               yes              yes                 0       yes           26          yes
            0               yes              yes                 1       yes            1          yes
            1               yes               no                         yes            1          yes
            5               yes              yes                 1       yes           12           no
            1               yes               no                         yes            1          yes
            1               yes               no                 0       yes            1          yes
           12               yes               no                         yes           11          yes
           12               yes               no                         yes           10          yes
            4               yes              yes                 1       yes            6           no
            1               yes               no                 0       yes            1          yes
            1               yes               no                 0       yes            1          yes
    1   yes    no     1   yes    1   yes
    1   yes    no     1   yes    1    no
    8   yes   yes     2   yes    9   yes
31550   yes   yes   365   yes    4   yes
31500   yes   yes   365   yes    4   yes
   13   yes   yes     2   yes   11   yes
   53   yes   yes     1   yes   45   yes
   60   yes   yes     1   yes   39   yes
    7   yes   yes     2   yes    9   yes
    1   yes    no     0   yes    0    no
    1   yes   yes     1   yes    1   yes
    6   yes   yes     1   yes   12   yes
    6   yes   yes     1   yes    3   yes
    2   yes   yes     1   yes    3    no
    1   yes    no     1   yes    1   yes
    1   yes    no     0   yes    1   yes
    2   yes   yes     2   yes    9    no
    2   yes   yes     2   yes   10   yes
    4   yes   yes     1   yes    3   yes
    4   yes   yes     1   yes    3   yes
   10   yes    no         yes   12   yes
   10   yes    no         yes   12   yes
    4    no    no    0    yes    4   yes
    8    no    no    0    yes    4   yes
    6   yes    no         yes   12   yes
    6   yes    no         yes   12   yes
    4   yes   yes    1    yes    5   yes
    1   yes    no    0    yes    1   yes
   18   yes   yes    1    yes    5   yes
    1    no    no    0    yes    1   yes
    7   yes   yes    1    yes   15   yes
    7    no   yes    4    yes    6   yes
    1   yes    no    1    yes    1    no
    1   yes    no    1    yes    1   yes
    1   yes    no    1    yes    1   yes
    1   yes   yes    1    yes    1   yes
    1   yes    no         yes    1   yes
    1   yes    no    0    yes    1   yes
        yes    no         yes    1    no
   1    yes    no    1    yes    1   yes
  19    yes    no         yes    2    no
  18    yes    no         yes    2   yes
   6    yes    no         yes    5   yes
   6    yes    no         yes    5   yes
   3    yes    no    0    yes    3   yes
   2    yes    no    0    yes    1   yes
   6    yes   yes    2    yes    4   yes
   3    yes   yes    2    yes    2   yes
   5     no   yes    1    yes    7   yes
   4     no   yes    2    yes    7   yes
  12    yes   yes    2    yes    8   yes
  12    yes   yes    2    yes    7   yes
 4   yes   yes   3   yes    4    no
 4   yes   yes   3   yes    3    no
12   yes   yes   2   yes   24    no
12   yes   yes   2   yes   24    no
 2   yes    no       yes    2   yes
 1   yes    no       yes    0   yes
10   yes   yes   0   yes    3   yes
10   yes   yes   0   yes    2   yes
 2   yes    no   0   yes    3   yes
 2   yes    no   0   yes    2   yes
 1   yes    no   0   yes    1   yes
 1   yes    no   0   yes    1   yes
39    no    no   0    no    0    no
25   yes   yes   0   yes    6   yes
16   yes   yes   0   yes    6   yes
24    no    no   0    no    0    no
 8   yes    no       yes    2    no
 9   yes    no   0   yes    4    no
 6   yes   yes   2   yes   12   yes
 3    no   yes   2   yes    3   yes
 1   yes    no   1   yes    1   yes
 1   yes    no   0   yes    1   yes
 6   yes   yes   1    no    0    no
 6   yes   yes   1    no         no
 3   yes    no        no         no
 3   yes    no   0   yes   1     no
12   yes    no   0   yes   2     no
12   yes    no   0   yes   2     no
 1   yes    no   1   yes   1    yes
 1   yes    no   1   yes   1     no
 1   yes    no        no         no
 1   yes    no   1   yes   1    yes
 3   yes    no   0   yes   2     no
 6   yes    no       yes   3    yes
12   yes    no        no         no
12   yes    no        no         no
12   yes   yes   1   yes   2     no
 1   yes    no       yes   1    yes
 1   yes    no   0   yes   1    yes
 1   yes    no   0    no   0     no
 1   yes    no   0    no   0     no
12   yes   yes   1   yes   2     no
 1   yes    no   0   yes   1     no
20    no   yes   1    no   0     no
18   yes   yes   1   yes   2     no
12   yes   yes   1   yes   2     no
14    no   yes   1    no   0     no
 1   yes    no       yes   1    yes
 1   yes    no       yes   1    yes
 7   yes    no   0   yes   1     no
 5   yes    no   0   yes   2     no
 1   yes    no       yes   1    yes
            1              yes               no                0         yes         1          yes
            1              yes               no                1         yes         1          yes
            1              yes               no                           no                    yes
            2              yes               no                          yes         0          yes
            1              yes               no                          yes         0          yes
            1              yes               no                          yes         0          yes
            2              yes               no                          yes         0          yes
            1              yes               no                0         yes         1          yes
            3              yes              yes                2         yes         8          yes
            3              yes              yes                1         yes         9          yes
            6              yes              yes                1         yes         5           no
            1              yes               no                          yes         0          yes
            2              yes               no                          yes         0          yes
            1              yes               no                           no                     no
            0              yes               no                0         yes         1           no
            8              yes              yes                0         yes         8           no
            9              yes              yes                0         yes        26          yes
            1              yes               no                           no                     no
            3              yes               no                          yes         4           no
            6              yes               no                0          no         0           no
            6              yes               no                0          no         0           no
            8              yes              yes                5         yes         5          yes
            4               no               no                           no                     no
            4               no               no                           no                     no
            2              yes              yes                1         yes         1          yes
            5              yes               no                          yes         1           no
                           yes               no                          yes                     no
            1              yes               no                0          no         0           no
            1              yes               no                0          no         0           no
            2              yes               no                0         yes         1           no
            2              yes               no                0         yes         1           no
            4              yes               no                0         yes         1          yes
            3              yes               no                0         yes         4          yes
            1              yes               no                0         yes         0          yes
            1              yes               no                0         yes         0          yes
            4              yes              yes                1         yes                     no




                  Customer bill                                              # Media
# Inserts,          with water                                      Media or or
newsletters/            usage     Demonstration # Demonstration      Special Special      Speaker's
brochures        comparisons?        Gardens? gardens               Events? Events?        Bureau?
           39              yes              yes                 6        yes         23        yes
           82              yes              yes                 4        yes         48        yes
             9             yes              yes                24        yes          5        yes
             8             yes              yes                20        yes          4        yes
12   yes    no       yes   6    yes
15   yes   yes   1   yes   8    yes
36    no   yes   1   yes   4    yes
 4    no    no        no         no
 6    no   yes   1    no         no
 1   yes    no   0    no    0    no
 1   yes    no   0    no    0    no
20   yes    no   0   yes    2    no
12   yes    no       yes    2    no
 6   yes    no       yes    4    no
 9   yes    no       yes    5    no
 7   yes   yes   3   yes    0   yes
 7   yes   yes   3   yes    0   yes
22   yes   yes   1   yes    8   yes
 5   yes   yes   1   yes   13   yes
 6   yes   yes   1   yes   11   yes
20   yes   yes   1   yes    6   yes
15   yes   yes   1   yes    2    no
15   yes   yes   1   yes    3    no
47   yes   yes   4   yes   78    no
 6   yes    no       yes    4    no
47   yes   yes   4   yes   69   yes
 6   yes    no       yes    4    no
15   yes    no       yes   16   yes
18   yes    no       yes   14   yes
44   yes   yes   2   yes   55    no
48   yes   yes   4   yes   58    no
 2   yes   yes   3   yes    7    no
 6   yes   yes   2   yes   10   yes
12   yes   yes   3   yes   26   yes
12   yes   yes   2   yes   25   yes
 6   yes   yes   2   yes   13   yes
12    no   yes   2   yes    2    no
12    no   yes   2    no    0    no
 3    no    no       yes   10   yes
 3    no    no       yes   10   yes
 0   yes   yes   1   yes    1   yes
 3   yes   yes   2   yes    3   yes
 5   yes   yes   2   yes    3   yes
 9   yes    no       yes    3    no
 9   yes    no       yes    3    no
 4   yes    no       yes    6    no
 3   yes    no       yes    6    no
 2   yes   yes   3   yes    2    no
 2   yes   yes   3   yes    4    no
     yes    no       yes    4    no
 1   yes    no       yes    4    no
12    no   yes   1   yes    5    no
12    no   yes   1   yes    4    no
25   yes   yes   2   yes    4    no
25   yes   yes   2   yes    4    no
20   yes   yes   4   yes    7   yes
   20   yes   yes   5   yes    7   yes
   16   yes    no   0   yes   21    no
   16   yes    no   0   yes   21    no
60000   yes   yes   1   yes    6   yes
    8   yes   yes   3   yes   40    no
    9   yes   yes   3   yes   44    no
30000    no   yes   1   yes    4   yes
    3   yes   yes   1   yes    1    no
   22   yes   yes   4   yes   18   yes
    4   yes    no       yes    4    no
    4   yes   yes   2   yes    6   yes
    6   yes    no   0   yes    6    no
    4   yes   yes   2   yes    5   yes
    2   yes   yes   1   yes    3    no
    5   yes   yes   1   yes   15    no
   11   yes   yes   1   yes    3    no
   32   yes   yes   3   yes    6   yes
   40   yes   yes   2   yes    8   yes
   11   yes   yes   1   yes    3    no
    3   yes   yes   2   yes   15   yes
    1   yes   yes   1   yes   20   yes
    2   yes   yes   1   yes    2    no
   12   yes   yes   1   yes   12   yes
    6   yes    no       yes   10    no
    6   yes    no       yes   10    no
    8    no    no       yes    8   yes
    4   yes   yes   1   yes    7   yes
   10   yes   yes   1   yes   11   yes
    2    no    no       yes    1    no
    8   yes   yes   1   yes    4   yes
   12   yes   yes   1   yes   10   yes
   10   yes    no       yes   18   yes
   10   yes    no       yes   18   yes
    2   yes   yes   1   yes    2   yes
    2   yes    no   0    no    0    no
    2   yes    no   0    no    0    no
    6   yes   yes   0   yes   14    no
    6   yes   yes   1   yes    8    no
 8000    no    no       yes    1    no
    3   yes   yes   1   yes    1    no
    2   yes   yes   1   yes    3    no
    2   yes   yes   1   yes    3   yes
    4   yes   yes   3   yes   12   yes
   13   yes   yes   3   yes   18   yes
    1    no    no       yes    3    no
    1    no    no       yes    2    no
    6   yes   yes   0   yes    4    no
    4   yes   yes   0   yes    2    no
   24   yes   yes   1   yes    7   yes
   20   yes   yes   1   yes    6   yes
   12    no   yes   3   yes    4   yes
   12    no   yes   2   yes    4   yes
           4   yes   yes                    7    no    0   yes
           2   yes   yes                    7    no    0    no
          13   yes   yes                   31   yes   10    no
          19   yes   yes                   41   yes   15   yes
           4   yes    no                        yes    5    no
           3   yes    no                        yes    1    no
           4   yes   yes                   40   yes    3    no
           4   yes   yes                   40   yes    3    no
          50   yes   yes                    1   yes   10   yes
          50   yes   yes                    1   yes   12   yes
           8    no   yes                    1   yes    3    no
           3    no   yes                    1   yes    3    no
           7   yes    no                        yes    6    no
           9   yes    no                        yes   12    no
           4   yes    no                        yes    1   yes
           8    no   yes                   1    yes    8   yes
           8    no   yes                   1    yes    8   yes
           0   yes    no                   0     no    0    no
           7   yes   yes                   3    yes   18   yes
           7   yes   yes                   3    yes   19   yes
          12   yes   yes                   1    yes    1    no
          12   yes   yes                   1    yes    2    no
           4   yes   yes                   1    yes   15    no
          20    no   yes                   2    yes    4   yes
          18   yes    no                        yes    4   yes
           0   yes    no                   0     no    0   yes
          12   yes   yes                   1    yes    1    no
           6   yes    no                   0    yes    1   yes
           2   yes    no                   0    yes    1    no
           2   yes    no                   0    yes    1    no
           2   yes   yes                   1    yes    2    no
          12   yes    no                        yes    3   yes
          12   yes    no                        yes    3   yes
           5   yes    no                        yes    4    no
           6   yes    no                        yes    4    no
ongoing        yes   yes District Office        yes    3    no
           4    no    no                         no        yes
          38    no   yes                   1    yes    5   yes
           2   yes   yes                   1    yes   15    no
           2   yes   yes                   1    yes   16    no
           2    no    no                        yes    3   yes
           1    no    no                        yes    1    no
                     yes                   1    yes        yes
          2    yes   yes                   1    yes   3    yes
               yes   yes                        yes        yes
          21   yes    no                        yes   3    yes
          22   yes    no                        yes   3    yes
           6    no   yes                    2   yes   4    yes
           6    no   yes                    2   yes   5    yes
          12   yes   yes                    1
                no   yes                   10   yes   25
          3    yes    no                    0   yes    1   yes
                    Customer bill                                                # Media
# Inserts,            with water                                        Media or or
newsletters/              usage     Demonstration # Demonstration        Special Special       Speaker's
brochures          comparisons?        Gardens? gardens                 Events? Events?         Bureau?


                             yes               no                            no                      no
               2              no               no                           yes            1         no
               0             yes               no                   0        no            0         no
                             yes               no                            no                      no
                             yes               no                            no                      no
                              no               no                            no                      no
                              no               no                            no                      no
                              no               no                            no                      no
               0              no               no                   0        no            0         no
               0              no               no                   0        no            0         no
                             yes               no                            no                      no
                             yes               no                            no                      no
               0             yes               no                   0        no            0         no




                             yes               no                            no                      no
# Public
Speaking      Coordination
Events        with others?   Comments
         37   yes            The Water Conservation Division coordinates activites with the Public Information office in prom
         48   yes            The Water Conservation Division (WCD) coordinates activities with the Public Information Offic
              yes            The Conservation Section is in charge of promoting all conservation rebate programs, updating t
        40                   The Conservation Section is in charge of promoting all conservation rebate programs, updating t
        44    yes            The City budgets funds for customer outreach through media, literature, informational outreach a
        32    yes            The Long Beach Water Department Public Information Program is implemented by three full tim
        30    yes               The Long Beach Water Department Public Information Program is implemented by three full
         8    yes            The City is working with its regional and statewide partners supporting and implementing the obj
         8    yes            The City is working with its regional and statewide partners supporting and implementing the obj
         0    yes            ACWD's public information program includes publications which are mailed to customers on a re
         2    yes            IRWD communicates water conservation information regularly to its customers through use of its
         0    yes            ACWD's public information program includes publications which are mailed to customers on a re
         1    yes            IRWD communicates water conservation information regularly to its customers through use of its
        10    yes            Helix has three staff members in public information who plan special events, distribute literature
        15    yes            Helix has three staff members in public information who plan special events, distribute literature
         1    no             The public information program includes, but is not limited to, distribution of written material on v
              yes            The public information program includes, but is not limited to, distribution of written material on v
         9    yes            The Contra Costa Water District's (CCWD) Public Affairs Department is responsible for the legis
        15    yes            The Contra Costa Water District's (CCWD) Public Affairs Department is responsible for the legis
        12    no             The City of Oxnard's Water Division remains committed to increasing public awareness of water
       100    yes            MMWD's public information program is a comprehensive, integrated program that covers all asp
       100    yes            MMWD's public information program is a comprehensive, integrated program that covers all asp
         1    yes            Two full-time staff coordinate public information for all of the Los Angeles County Waterworks Di
         1    yes            Two full-time staff coordinate public information for all of the Los Angeles County Waterworks Di
         1    yes            The public information program includes, but is not limited to, distribution of written material on v
         1    no             The public information program includes, but is not limited to, distribution of written material on v
              no             The program primarily consists of efforts to make presentations in the schools, and include infor
              no             The program primarily consists of efforts to make presentations in the schools, and include infor
         0    yes            SCWA provides the following public outreach -annual water quality report, bi-annual newsletter,
         1    yes            The public information program includes, but is not limited to, distribution of written material on v
         1    yes            The public information program includes, but is not limited to, distribution of written material on v
              yes            City staff attend community and business events, distribute information, and discuss water conse
        10    yes            SCWA provides the following public outreach -media outreach via television, radio, newspaper a
         1    yes            The public information program includes, but is not limited to, distribution of written material on v
         1    yes            The public information program includes, but is not limited to, distribution of written material on v
         0    yes            DSRSD's public information program promotes water conservation on a regular and recurring ba
         1    yes            The public information program includes, but is not limited to, distribution of written material on v
         1    yes            The public information program includes, but is not limited to, distribution of written material on v
        10    yes            The Public Affairs Department consists of the Director of Legislative and Community Affairs, a P
        12    yes            The Public Affairs Department consists of the Director of Legislative and Community Affairs, a P
         0    yes            DSRSD's public information program promotes water conservation on a regular and recurring ba
         1    yes            The public information program includes, but is not limited to, distribution of written material on v
         1    no             The public information program includes, but is not limited to, distribution of written material on v
1    yes   The public information program includes, but is not limited to, distribution of written material on v
1    yes   The public information program includes, but is not limited to, distribution of written material on v
4    yes   Water use efficiency public outreach was developed and implemented through both in-house so
4    yes   The City provides public information at public events, through billing inserts and local media.
4    yes   The City provides public information at public events, through billing inserts and local media.
8    yes   EID's public outreach program for water efficiency included both in-house resources and membe
7    yes   The City of Roseville has its own pubic outreach campaign and is a member of the Regional Wa
9    yes   The City of Roseville has its own pubic outreach campaign and is a member of the Regional Wa
1    yes   CAW-Monterey works cooperatively with the Monterey Peninsula Water Management District (M
0    no    The public information program includes, but is not limited to, distribution of written material on v
1    yes   The public information program includes, but is not limited to, distribution of written material on v
8    yes   PCWA partners with the RWA & Water Education Foundation for Public and School programs. P
1    yes   PCWA partners with the RWA & Water Education Foundation for Public and School programs. P
     yes   Although San Diego County Water Authority (SDCWA)is not a direct wholesaler, they implement
 1   yes   The public information program includes, but is not limited to, distribution of written material on v
 1   yes   The public information program includes, but is not limited to, distribution of written material on v
 0   yes   Public Events are scheduled throughout the year. The Water Conservation Specialist attends th
 3   yes   Public events are scheduled throughout the year. The Water Conservation Specialist attends th
 1   yes   Newsletter, conservation messages on bills, co-sponsors of Green Gardener Program and Susta
 1   yes   Newsletter, conservation messages on bills, co-sponsors of Green Gardener Program and Susta
 5   yes   Redwood City*s public information program includes an annual School water conservation poste
 6   yes   Redwood City*s public information program includes an annual School water conservation poste
 2   yes   Public Information is dispersed through various forms of media as well as through Public Speaki
 3   yes   Public Information is dispersed through various forms of media as well as through Public Speaki
10   yes   Las Virgenes Municipal Water District maintains an intensive outreach commitment to customer
10   yes   Las Virgenes Municipal Water District maintains an intensive outreach commitment to customer
 4   yes   The District publically promotes water conservation through its semi annual newsletter, by provid
 1   yes   The public information program includes, but is not limited to, distribution of written material on v
 3   yes   The District publically promotes water conservation through its semi annual newsletter, by provid
 1   no    The public information program includes, but is not limited to, distribution of written material on v
20   yes   Public outreach is acconplished in cooperation with other agencies through the Regional Water A
12   yes   Public outreach is acconplished in cooperation with other agencies through the Regional Water A
 1   yes   The public information program includes, but is not limited to, distribution of written material on v
 1   yes   The public information program includes, but is not limited to, distribution of written material on v
 1   yes   The public information program includes, but is not limited to, distribution of written material on v
 1   yes   The public information program includes, but is not limited to, distribution of written material on v
 1   yes   The public information program includes, but is not limited to, distribution of written material on v
 1   yes   The public information program includes, but is not limited to, distribution of written material on v
     no    The public information program includes, but is not limited to, distribution of written material on v
1    yes   The public information program includes, but is not limited to, distribution of written material on v
     yes   Information is on City's website, is published in newsletters, utility bills, at annual Public Works o
 1   yes   Information is on City's website, is published in newsletters, utility bills, at annual Public Works o
10   yes   It is a combination of paid advertising, PSA's and distribution of publications and brochures
10   yes   It is a combination of paid advertising, PSA's and distribution of publications and brochures
 1   yes   The public information program is organized by the regional public relations administrator. Golde
 1   yes   The public information program is organized by the regional public relations administrator. Golde
 3   yes   District updates website and three outdoor bulletin boards regularly. Advertisements, bill inserts,
 1   no    District updates website regularly. Advertisements, bill inserts, etc. District also participates with
 0   yes   The District implements an ongoing public information program promoting water conservation an
 8   yes   The District implements an ongoing public information program promoting water conservation an
 6   yes   Conservation coordinator organizes the quarterly newsletter, billing inserts, messages on bills, p
 5   yes   Conservation coordinator organizes the quarterly newsletter, billing inserts, messages on bills, p
    yes   Printed advertising in 3 local newspapers and limited school publications, a quarterly newsletter,
    yes   Printed Advertising in 3 local newspapers and limited school publications, a quarterly newsletter,
    yes   The Conservation Manager oversees a number of ongoing activities and marketing plans in the
0   yes   The Conservation Manager oversees a number of ongoing activities and marketing plans in the
0   yes   Two full-time staff coordinate public information for all of the Los Angeles Couty Waterworks Dis
1   yes   Two full-time staff coordinate public information for all of the Los Angeles County Waterworks Di
1   no    Brochures, flyers & pamphlets are available @ front counter for those interested. A newsletter is
1   no    Implementation remains as described in 2007 filing.
0   yes   GSWC supports various educational, community and conservation programs for its customers.
1   yes   GSWC supports various educational, community and conservation programs for its customers.
1   yes   The public information program includes, but is not limited to, distribution of written material on v
1   yes   The public information program includes, but is not limited to, distribution of written material on v
0   yes   The District continuously updates its website (http://www.westlandswater.org) with the current to
2   yes   The City celebrates Water Education Month, Water Awareness Month, Earth Day and Pollution P
2   yes   The City celebrates Water Education Month, Water Awareness Month, Earth Day and Pollution P
0   yes   Westlands Water District continues to produce and distribute "The Irrigator," quarterly newsletter
0   yes   Coastside CWD uses the local newspaper for advertisements along with direct mailings, bill stuf
0   yes   Coastside CDWD uses the local weekly newspaper for advertisements along with direct mailings
3   yes   Our public information programs are administered through the Regional Water Authority which is
8   yes   Our public information programs are administered through the Regional Water Authority which is
1   yes   The public information program includes, but is not limited to, distribution of written material on v
1   no    The public information program includes, but is not limited to, distribution of written material on v
0   yes   Water saving information is routinely included in the bimonthly BVWD Newsletter and is provided
0   yes   Water saving information is routinely included in the bimonthly BVWD Newsletter and is provided
    yes   Flyers, messages on bills, inserts, public ads.
0   yes   Flyers, messages on bills, inserts, public ads, GSWC website.
4   yes   2006-07   The Lake Arrowhead Community Services District╒s annual public information plan es
4   yes   2007-08   The Lake Arrowhead Community Services District╒s annual public information plan (P
1   yes   The public information program includes, but is not limited to, distribution of written material on v
1   no    The public information program includes, but is not limited to, distribution of written material on v
    no    The public information program includes, but is not limited to, distribution of written material on v
1   yes   The public information program includes, but is not limited to, distribution of written material on v
0   yes   Scotts Valley Water District participates in a variety of public outreach programs. They include b
1   yes   See program described in 2007.
    no    Monthly billing inserts,website, and water quality report
    no    Monthly billing inserts,website, and water quality report
0   yes   The District maintains a web site with a page dedicated to water conservation methods and prac
1   yes   The public information program includes, but is not limited to, distribution of written material on v
1   yes   The public information program includes, but is not limited to, distribution of written material on v
0   yes   Golden State conducts a school program for elementary students and providesconservation item
0   yes   Golden State conducts a school program for elementary students and provides conservation item
    yes   The District maintains a web site with a page dedicated to water conservation methods and prac
0   yes   The public information program includes, but is not limited to, distribution of written material on v
0   yes   See 1999 response. No changes since then.
    yes   The District provides a water conservation packet with indoor/outdoor water conservation tips. W
    yes   The District provides a water conservation packet with indoor/outdoor water conservation tips. W
0   yes   See 1999 response. No changes since then.
1   no    The public information program includes, but is not limited to, distribution of written material on v
1   yes   The public information program includes, but is not limited to, distribution of written material on v
0   yes   Mostly reach public through water conservation literature. Try to partake in at least one public ev
0   yes   Mostly reach public through water conservation literature. Try to partake in at least one public ev
1   yes   The public information program includes, but is not limited to, distribution of written material on v
         1    yes            The public information program includes, but is not limited to, distribution of written material on v
         1    yes            The public information program includes, but is not limited to, distribution of written material on v
         1    yes            The public information program includes, but is not limited to, distribution of written material on v
         0    yes            Two full-time staff coordinate the public information for all of the Los Angeles County Waterwork
         0    yes            Two full-time staff coordinate the public information for all of the Los Angeles County Waterwork
         0    yes            Two full-time staff coordinate public information for all of the Los Angeles County Waterworks Di
         0    yes            Two full-time staff coordinate public information for all of the Los Angeles County Waterworks Di
         1    no             The public information program includes, but is not limited to, distribution of written material on v
         5    yes            Through printed mailing, packets, workshops, school presentations, street banners, and commu
         5    yes            Through printed mailing, packets, workshops, school presentations, street banners, and commu
              yes            The City distributes information to residents during festivals, farmer's market, and other functions
         0    yes            Two full-time staff coordinate public information for all Los Angeles County Waterworks Districts
         0    yes            Two full-time staff coordinate public information for all Los Angeles County Waterworks Districts
              no             Our program is very limited and includes bill inserts and newsletter articles.
         0    no             Brochures
              yes            SCWA provides the following public outreach -annual water quality report, bi-annual newsletter,
        10    yes            SCWA provides the following public outreach -media outreach via television, radio, newspaper a
              no             The public information program includes, but is not limited to, distribution of written material on v
              yes            City staff attend community and business events, distribute information, and discuss water conse
         0    yes            The City promotes water conservation and other resource efficiencies in coordination with other
         0    yes            The City promotes water conservation and other resource efficiencies in coordination with other
        12    no             The City of Oxnard's Water Division remains committed to increasing public awareness of water
              no             The City produces a newsletter that is mailed to all City residents each quarter. The newsletter in
              no             The City produces a newsletter that is mailed to all City residents each quarter. The newsletter in
         5    yes            The Water Utility participates in the annual City Services and Energy Fair where the Water Utility
              yes            The City of Stockton developed a comprehensive outreach program to residents and the busines
              yes            The City of Stockton developed a comprehensive outreach program to residents and the busines
         0    yes            The community/customer relations administrator coordinates the public relations program.
         0    yes            The community/customer relations administrator coordinates the public relations program.
         0    yes            The public relations program is coordinated by the community/customer relations administrator.
         0    yes            The public relations program is coordinated by the community/customer relations administrator.
         0    yes            The public information program is coordinated by the regional public relations administrator. Gol
         1    yes            The public information program is coordinated by the regional public relations administrator. Gol
         0    yes            The public relations program is coordinated by the regional public relations administrator. Golden
         0    yes            The public relations program is coordinated by the regional public relations administrator. Golden
              yes            Our Public Information program proactively communicates the issues that our customers and oth




# Public
Speaking      Coordination
Events        with others?   Comments
         23   yes            California American Water implements a water conservation public outreach and education prog
         24   yes            CAW-SAC implements various efforts applicable to BMP 7 through its Communications/Externa
         24   yes            A quarterly mailing is sent to all residents within the District with a quarter page section offering i
         15   yes            Target letters to high water users, provide information on City web site. Consumer Confidence R
15 yes   We provide information at the counter regarding various water conserving practices including lan
20 yes   California American Water's Larkfield District implements a comprehensive public outreach and
 1 yes   Target letters to high water users, provide information on City web site. Consumer Confidence R
   yes   Customers bills include past usage information and bill stuffers are used to inform customers of
   yes   Member of Sacramento Regional Water Authority. This organization provides speakers, media a
 0 yes   Communications Coordinator, Education Specialist, and Communications Specialist. On-hold m
 0 no    Determined that focus would be on raising overall awareness and educating users on water effic
 0 yes   Advertising in publications, California Friendly Landscape residential and professional classes. C
   yes   Newsletters, comparative water usage, billing inserts, and conservation literature distributed by r
   yes   Member of Sacramento Regional Water Authority. This organization provides speakers, media a
   yes   City staff coordinate with other divisions/departments, other water agencies, schools, community
12 yes   We maintain four distribution sites for literature, hardware, and promotional items; develop inform
12 yes   Using brochures obtained from Metropolitan and MWDOC, along with City information, we hold o
 8 yes   Public information programs encompass direct information mailers, Civic group meetings, comm
 2 yes   1) Conservation messages on consumer water bills. 2) Informational brochures consisting of MW
 2 yes   1) Conservation messages on consumer water bills. 2) Informational brochures consisting of MW
 6 yes   Public Works and Finance Department staff members participate in various public information ac
   yes   Casitas Municipal Water District through monitary contributions by Golden State Water Compan
   yes   Community & Customer Relations Administrator are involved in notifying the public of various co
55 yes   San Jose Water Company provides its customers with a variety of public information including in
   yes   The Santa Fe Irrigation District has an ongoing program of communicating with its customers thr
40 yes   San Jose Water Company provides its customers with a variety of public information including in
   yes   SJWD provides public information programs through its own efforts and those of RWA. The pub
 6 yes   Anaheim's public information program includes: 1. Anaheim staff attending community events th
 6 yes   The City maintains an active public information program. This program addresses water supply,
 0 yes   We provide information at the counter regarding various water conserving practices including lan
 0 yes   Advertising in publications, California Friendly Landscape residential and professional classes. C
   yes   Upland promotes water conservation education through brochures, newspaper articles, billing in
 5 yes   Conservation information is distributed in a variety of ways. First, it is found prominently in our w
26 yes   Public information programs encompass direct information mailers, Civic group meetings, comm
21 yes   The City maintains an active public information program. This program addresses water supply,
 7 yes   Using brochures obtained from Metropolitan and MWDOC, along with City information, we hold o
 0 yes   Petaluma promotes indoor and outdoor water conservation via advertisements on local buses, s
 0 yes   Petaluma promotes indoor and outdoor water conservation via advertisements on local buses, s
 6 yes   San Dieguito Water District's Conservation Coordinator interfaces with the public during special
 5 yes   San Dieguito Water District's Conservation Coordinator interfaces with the public during special
 3 yes   Customer Relations Administrator are involved in notifying the public of various conservation pro
 4 yes   Contra Costa Water District runs its program.
 6 yes   CDWP actively promotes conservation programs that are offered to single and multifamily units
   yes   PROGRAMS CONDUCTED BY THE DISTRICT * The District's Web Site, www.normwd.org, off
   yes   SDCWA has a regional program that includes: advertising in local newspapers Public Service An
   yes   Year-Round: Information Brochures at City Offices. Seasonal: Earth Day Event, Water Awarene
   yes   (1) Various ad campaigns, (2) Director Advisory Committees, (3) Participation with local chambe
   yes   Rincon supplements public information efforts made by the San Diego County Water Authority fo
   yes   Monte Vista Water District actively promotes community awareness of water-related issues and
   yes   Rincon supplements public information efforts made by the San Diego County Water Authority fo
   yes   In July 2007 the Monte Vista Water District launched its "Watch the Water" campaign to promote
 0 yes   The City maintains an active hotline number. This number is advertised on all brochures, utility b
   yes   Garden Grove, with the help from the Municipal Water District of Orange County, promotes wate
   yes   CDWP actively promotes conservation programs that are offered to single and multifamily units
   yes   Information has been sent through direct mailings and with water bills, (including a regular News
 5 yes   The City partnered with the MWD to arranged one CFLT workshops at the city's newsly constuct
 4   yes   RPU participates in regional ad and media campaigns with surrounding agencies, including WM
 0   yes   LADWP's Public Affairs Division works closely with the Water Conservation office. Information is
 0   yes   Customers bills include past usage information and bill stuffers are used to inform customers of
23   yes   Anaheim's public information program includes: 1. Anaheim staff attending community events th
     yes   The Conservation Coordinator, in cooperation with the Integrated Waste Coordinator and the Pu
     yes   The Conservation Coordinator, in cooperation with the Integrated Waste Coordinator and the Pu
15   yes   A quarterly mailing is sent to all residents within the District with a quarter page section offering i
 0   no    Otay's water conservation division promotes and educates customers about its water conservati
 6   yes   Newsletters, comparative water usage, billing inserts, and conservation literature distributed by r
     yes
1    yes   The Public Information Program is a multifacited program that utilizies various avenues to promo
0    yes   Program is implemented by the Customer Service Engineer and Meter Department Supervisor. B
2    yes   Information has been sent through direct mailings and with water bills, (including a regular News
     yes   We participate in community events such as the Upland Lemon Festival and hand out conservat
     yes   (1) Various ad campaigns. (2) Director Activities Committees. (3)Participation with local chambe
     yes   CVWD's Office of Public Affairs manages all public information and outreach to the community.
10   yes   We participate in community events such as the Upland Lemon Festival and hand out conservat
 9   yes   Newsletters, billing inserts, conservation workshops, community events, conservation web page,
     yes   Casitas Municipal Water District through monitary contributions by Golden State Water Compan
10   yes   The Town's public information program consists of the following pieces: bi-monthly billing inserts
15   yes   We have a very active program that reaches out to the community in many ways. We have bill in
     yes   City staff coordinate with other divisions/departments, other water agencies, schools, community
4    yes   Both the City of Poway and the San Diego County Water Authority provide public outreach on wa
     yes   The City partnered with the MWD to arranged two CFLT workshops at the city's newly constucte
     yes   GWP's Communications and Public Education Coordinators work directly with other City division
2    yes   The City of Oceanside received a grant from the Metropolitan Water District to create a drought-
1    yes   The City of Fairfield Water Quality Report is sent to every water user in our City. Included in that
5    yes   The City distributes conservation literature at a number of public venues, including the annual str
     yes   Bill stuffers, flyers at front counter, messages on bills, high bill investigations. Partnership w/San
 2   yes   The City of Oceanside received a grant from the Metropolitan Water District to create a drought-
12   yes   Garden Grove, with the help from the Municipal Water District of Orange County, promotes wate
 6   yes   SSWA's Public Information Program consisted of booths at Youth Ag Day (Vallejo), brochures, c
 6   yes   SCWD promotes conservation throughout the year wth news letters, outreach events, bill inserts
 0   yes   The Santa Fe Irrigation District has an ongoing program of communicating with its customers thr
 0   no    Bill stuffers, flyers at front counter, messages on bills, high bill investigations. Partnership w/San
 0   no    booth at Lakeside Community Expo
 0   yes   The City distributes conservation literature at a number of public venues, including the annual str
 0   yes   GWP's Communications and Public Education Coordinators work directly with other City division
     yes   SSWA's Public Information Program consisted of booths at Youth Ag Day (Vallejo), Suisun Farm
 0   no    SDCWA has a regional program that includes: advertising in local newspapers Public Service An
 0   yes   Rancho California Water District's public information program consists of community, legislative
 1   yes   The public information programs are organized into two segments. The Regional segment is han
21   yes   The Water Resources Association is comprised of the San Benito County Water District, the Sun
 5   yes   The Water Resources Association is comprised of the San Benito County Water District, the Sun
     yes   The Santa Barbara County Water Agency corrdinates the media buy for a Summer Media Camp
     yes   The Santa Barbara County Water Agency corrdinates the media buy for a Summer Media Camp
     yes   PROGRAMS CONDUCTED BY THE DISTRICT * The District's Web Site, www.normwd.org, off
     yes   RMWD provides water conservation education to our customers in many ways. The District web
6    yes   Public Education Central to the overall water conservation goal is an enhanced public education
7    yes   Public Education Central to the overall water conservation goal is an enhanced public education
4    yes   Moulton Niguel Water District's Community Realations Program promotes and educates custom
4    yes   Moulton Niguel Water District's Community Realations Program promotes and educates custom
 3   yes   Communications Manager maintains annual outreach calendar, website and schedules print ads
 0   yes   Communications Manager maintains annual outreach calendar, website and schedules print ads
 0   yes   The City maintains an active hotline number. This number is advertised on all brochures, utility b
10   yes   Public Works and Finance Department staff members participate in various public information ac
     yes   The City of Camarillo publishes a quarterly newsletter in which we publish articles on the topic of
     yes   The City of Camarillo publishes a quarterly newsletter in which we publish articles on the topic of
     yes   FPUD's Public Information Program consists of one staff person, who works 24 hours per week,
     yes   Contra Costa Water District runs program.
2    yes   RPU participates in regional ad and media campaigns with surrounding agencies, including WM
2    yes   There are two methods to the public information program: 1) a cost-sharing agreement with SCV
     yes   NCWD gives water conservation materials to every new residential customer as part of our welc
     yes   The public information programs are organized into two segments. The Regional segment is han
     yes   We maintain four distribution sites for literature, hardware, and promotional items; develop inform
     yes   Upland promotes water conservation education through brochures, newspaper articles, billing in
4    yes   The Public Information Program is a multifacited program that utilizies various avenues to promo
2    yes   Through our Water Conservation Coordinator we have increased our public outreach efforts to r
2    yes   Through our Water Conservation Coordinator we have increased our public outreach efforts to r
0    no    SCWD promotes water conservation throughout the year with news letters, outreach events, bill
2    yes   CCTV, bill inserts, newsletters, website
4    yes   Conservation information is distributed in a variety of ways. Conservation information is found pr
0    yes   Newsletters, billing inserts, conservation workshops, community events, conservation web page,
0    yes   Rancho California Water District's public information program consists of community, legislative
     yes   A comprehensive program covering all activities listed below is carried out on an ongoing basis i
4    yes   A comprehensive program covering all activities listed below is carried out on an ongoing basis i
2    yes   There are two methods to the public information program: 1) a cost-sharing agreement with SCV
1    no    Communications Coordinator, Education Specialist, and Communications Specialist. On-hold m
     yes   SJWD provides public information programs through its own efforts and those of RWA. The pub
4    yes   CVWD's Office of Public Affairs manages all public information and outreach to the community.
0    yes   Otay's water conservation division promotes and educates customers about its water conservati
0    yes   Water conservation is a constant feature in customer newsletters, messages on bills, website, b
     yes   Water conservation is a constant feature in customer newsletters, messages on bills, website, b
5    yes   LADWP's Public Affairs Division works closely with the Water Conservation office. Information is
5    yes   RMWD provides water conservation education to our customers in many ways. The District web
     yes   FPUD's Public Information Program consists of one staff person, who works 24 hours per week,
     yes   Year-Round: Information Brochures at City Offices. Seasonal: Earth Day Event, Water Awarene
0    yes   NCWD gives water conservation materials to every new residential customer as part of our welc
2    yes   Monthly newsletters to customer base, water and wastewater plant tours, annual Open House, a
4    yes   Monthly newsletters to customer base, water and wastewater plant tours, annual Open Housse,
     yes   VWC provides several informational outreach strategies to the public. Information on efficient wa
     yes   VWC provides several informational outreach strategies to the public. Information on efficient wa
2    yes   On a region level, the Metropolitan Water District and the San Diego County Water Authority are
     yes   The Public Information Program develops, maintains and improves upon programs of informatio
     yes   Literature and brochures on water conservation, efficient landscapes (retrofit and new landscape
8    yes   Literature and brochures on water conservation, efficient landscapes (retrofit and new landscape
     yes   Public Information Messages on bills regarding Ultra Low Flush Toilet (ULFT) rebate program (f
 5   yes   Public Information Messages on bills regarding Ultra Low Flush Toilet (ULFT) rebate program (fi
10   yes   Vista Irrigation District has been educating our customers and promoting water conservation sinc
 7   yes   Vista Irrigation District has been educating our customers and promoting water conservation sinc
 5   yes   The District utilizes the following programs to promote and educate customers about water cons
     yes   The District utilizes the following programs to promote and educate customers about water cons
     yes   Western's community outreach is coordinated by its Public Affairs Office, headed by a public info
3    yes   Western's community outreach is coordinated by its Public Affairs Office, headed by a public info
# Public
Speaking       Coordination
Events         with others?   Comments


               no
               no             provide information to homeowners when a rebate is being offerred by retailer when residents co
           0   no
               no             Superintendents are available upon request for public speaking events such as trade fairs, exhib
               no
               no
               no
               no
           0   no
           0   no
               no
               no
           0   no             None




                              GSWC conducts a school program for elementary students, participates in various conservation
                              GSWC conducts a school program for elementary students, participates in various conservation
               no
The public information program includes, but is not limited to, distribution of written material on v
  Information office in promoting the public education program
 e Public Information Office (PIO)in promoting the public education program. PIO and WCD coordinate the development of an annual strate
ebate programs, updating the website as well as developing brochures and other informational materials. The SFPUC's Communications an
ebate programs, updating the website as well as developing brochures and other informational materials. The SFPUC's Communications an
  e, informational outreach and education, web site and other forums. Outreach activities are coordinated through the Water Conservation Pro
 plemented by three full time staff. We continue to maintain an aggressive program through extensive public education and community outrea
  implemented by three full time staff. We continue to maintain an aggressive program through extensive public education and community ou
   and implementing the objectives of the CUWCC; City participates in the water efficiency program designed to implement best managemen
   and implementing the objectives of the CUWCC; City participates in the water efficiency program designed to implement best management
mailed to customers on a regular basis (over 350 water-wise gardening CDROMs were given out during FY 2008); special brochures stressin
 ustomers through use of its monthly newsletter, resident tour program, web site, brochure distribution and landscape workshops. The Conse
mailed to customers on a regular basis; special brochures stressing water conservation; a drought tolerant demonstration garden; attendance
 ustomers through use of its monthly newsletter, resident tour program, web site, brochure distribution and landscape workshops. The Conse
events, distribute literature regarding conservation, sponsor Water Awareness programs, write press releases, prepare literature pieces and
events, distribute literature regarding conservation, sponsor Water Awareness programs, write press releases, prepare literature pieces and
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
  is responsible for the legislative affairs, employee communications, and external communications with customers, key constituents, decision
  is responsible for the legislative affairs, employee communications, and external communications with customers, key constituents, decision
 public awareness of water use and the importance of water conservation. Annual water usage comparisons on each water bill, mailed mont
program that covers all aspects of District operations including conservation. The program uses these typical outreach tools: advertising, dire
program that covers all aspects of District operations including conservation. The program uses these typical outreach tools: advertising, dire
eles County Waterworks Districts along with an outside PR firm consultant.
eles County Waterworks Districts along with an outside PR firm consultant.
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
  schools, and include information to water customers through mailed utility bills.
  schools, and include information to water customers through mailed utility bills.
port, bi-annual newsletter, water wise house call program, door hangers for water conservation enforcement efforts, door to door distribution
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 n, and discuss water conservation opportunities with residents and business representatives. The City also distributes educational bill inserts
evision, radio, newspaper and publication ads, presentations to HOA's and other groups, staffing booths at events, annual water quality repor
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
   a regular and recurring basis and includes the following: publications, bill inserts, brochures, special events, school programs, news release
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 nd Community Affairs, a Public Affairs Representative and the Conservation Specialist. Public Information programs include extensive comm
 nd Community Affairs, a Public Affairs Representative and the Conservation Specialist. Public Information programs include extensive comm
   a regular and recurring basis and includes the following: publications, bill inserts, brochures, special events, school programs, news release
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
d through both in-house sources and the Regional Water Authority's public outreach subcommittee. EID and the RWA both maintain website
  serts and local media.
  serts and local media.
 use resources and membership in the Regional Water Authority's water efficiency program. Both EID and RWA maintain website informatio
 ember of the Regional Water Authority which has a regional campaign. The Water Conservation Division participates on the Regional Water
 ember of the Regional Water Authority which has a regional campaign. The Water Conservation Division participates on the Regional Water
 er Management District (MPWMD) a group 3 member of the CUWCC, as well as with other community organizations including the Monterey
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 lic and School programs. PCWA has booths at public events and is available for presentations.
 lic and School programs. PCWA has booths at public events and is available for presentations.
wholesaler, they implement a regional based public outreach program for San Diego county that reaches California American Water custome
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
vation Specialist attends the events and hands out informative rochures and promotional items in regards to water conservation.
vation Specialist attends the events and hands out informative brochures and promotional items in regards to water conservation.
ardener Program and Sustainable Landscape TV show, sponsor Earth Day events and table at the Lemon Festival.
ardener Program and Sustainable Landscape TV show, table at Sustainable Landscaping events, Earth Day events, Home Shows and the Le
ol water conservation poster contest; Conservation booths and information at public events and facility buildings; Water conservation website
ol water conservation poster contest; Conservation booths and information at public events and facility buildings; Water conservation website
 l as through Public Speaking and Outreach events. Staff speak with general public about water conservation as well as continuous advertis
 l as through Public Speaking and Outreach events. Staff speak with general public about water conservation as well as continuous advertise
h commitment to customers regarding water conservation benefits and practices. In cooperation with Metropolitan Water District of Southern
h commitment to customers regarding water conservation benefits and practices. In cooperation with Metropolitan Water District of Southern
 nnual newsletter, by providing speakers to community groups and schools, by prominently displaying conservation information on its web site
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 nnual newsletter, by providing speakers to community groups and schools, by prominently displaying conservation information on its web site
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
  ough the Regional Water Authority Water Efficiency Program. The City also conducts its own program by participating in local events and pr
  ough the Regional Water Authority Water Efficiency Program. The City also conducts its own program by participating in local events and pr
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 , at annual Public Works open house, and at other City sponsored events (i.e. Corn Fest).
 , at annual Public Works open house, and at other City sponsored events (i.e. Corn Fest).
 ations and brochures
 ations and brochures
ations administrator. Golden State Water provides landscaping classes for the public, water education events in the community and promote
ations administrator. Golden State Water provides landscaping classes for the public, water education events in the community and promote
 dvertisements, bill inserts, etc. District also participates with a booth at community events such as the Pacifica Fog Fest.
strict also participates with a booth at community events such as the Pacifica Fog Fest
oting water conservation and conservation related benefits. The District is a member of the Regional Water Authority (RWA);participates in th
oting water conservation and conservation related benefits. The District is a member of the Regional Water Authority (RWA);participates in th
serts, messages on bills, public event presentations/booth and tours of facilities
serts, messages on bills, public event presentations/booth and tours of facilities
 ns, a quarterly newsletter, misc. community events (Fairs and Home & Leisure Shows), and two landscape workshops.
ons, a quarterly newsletter, misc. community events (Fairs and Home & Leisure Shows), and beginning this year one landscape workshop.
 nd marketing plans in the service area. Programs include a County-wide Water Festival, Sustainable Landscaping Workshops, Creek Clean
 nd marketing plans in the service area. Programs include a County-wide Water Festival, Sustainable Landscaping Workshops, Creek Clean
eles Couty Waterworks Districts along with an outside PR firm consultant.
eles County Waterworks Districts along with an outside PR firm consultant.
 interested. A newsletter is mailed quarterly to all customers, as well as the occasional special mailer. Conservation tips are placed monthly o

 ograms for its customers.
 ograms for its customers.
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 ter.org) with the current topical information, resource material and educational materials relevant to Westlands.
h, Earth Day and Pollution Prevention Week by placing displays at the library, community center and City Hall; running notices and videos on
h, Earth Day and Pollution Prevention Week by placing displays at the library, community center and City Hall; running notices and videos on
 gator," quarterly newsletter that includes water user information, legislative updates and community items. The District continuously updates
with direct mailings, bill stuffers and messages on the billing statements.
 s along with direct mailings, bill stuffers, messages on the billing statements and the District's web page.
 al Water Authority which is comprised of 22 independent water purveyors.
 al Water Authority which is comprised of 22 independent water purveyors.
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
  Newsletter and is provided on the District's web site.
  Newsletter and is provided on the District's web site.


 l public information plan establishes key communication messages and focuses on key communication strategy areas including: 1. Public In
 l public information plan (Plan) establishes key communication messages and focuses on key communication strategy areas including: 1. Pu
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
  programs. They include but are not limited to: 1) Donating High Efficiency Toilets to local charity auctions 2) Sponsoring water-wise contes



ervation methods and practices. We also participate in the annual water awareness week, the local school's "Farmer For a Day" project, and
ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 providesconservation items for its customers
 provides conservation items for its customers
ervation methods and practices. We also participate in the annual water awareness week. We also provide conservation information include
ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv

 water conservation tips. We advertise the packet and water conservation kits in the District's quarterly newsletter. The quarterly newsletter h
 water conservation tips. We advertise the packet and water conservation kits in the District's quarterly newsletter. The quarterly newsletter h

 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
ake in at least one public event per year. Report occasionaly to the Board of Directors at telivised meetings.
 ke in at least one public event per year. Report occasionaly to the Board of Directors at telivised meetings.
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
Angeles County Waterworks Districts along with an outside PR firm consultant.
Angeles County Waterworks Districts along with an outside PR firm consultant.
eles County Waterworks Districts along with an outside PR firm consultant.
eles County Waterworks Districts along with an outside PR firm consultant.
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 treet banners, and community events./ An environmental educaiton coordinator provides information through referrels, and self initiated activ
 treet banners, and community events./ An environmental educaiton coordinator provides information through referrels, and self initiated activ
 market, and other functions throughout the city. We also submitted educational material in bi-monthly billing statements.
ounty Waterworks Districts along with an outside PR firm consultant.
ounty Waterworks Districts along with an outside PR firm consultant.


port, bi-annual newsletter, water wise house call program, door hangers for water conservation enforcement efforts, door to door distribution
evision, radio, newspaper and publication ads, presentations to HOA's and other groups, staffing booths at events, annual water quality repor
 ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 n, and discuss water conservation opportunities with residents and business representatives. The City also distributes educational bill inserts
  in coordination with other city departments, local agencies and organizations (e.g. Chamber of Commerce). The City regularly provides cons
  in coordination with other city departments, local agencies and organizations (e.g. Chamber of Commerce). The City regularly provides cons
 public awareness of water use and the importance of water conservation. Annual water usage comparisons on each water bill, mailed mont
h quarter. The newsletter includes a section about water use, describing water use restrictions and providing water conservation tips. The Cit
h quarter. The newsletter includes a section about water use, describing water use restrictions and providing water conservation tips. The Cit
Fair where the Water Utility hosts an information booth with displays and puts on public demonstrations and workshops. We provide informat
o residents and the business community highlighting water conservation program goals and providing simple tips that each sector can do to a
o residents and the business community highlighting water conservation program goals and providing simple tips that each sector can do to a
  c relations program.
  c relations program.
 er relations administrator. The pr program includes education and public events in the community
 er relations administrator. The pr program includes education and public events in the community
 elations administrator. Golden State supports various water educational programs and special water issues courses.
 elations administrator. Golden State supports various water educational programs and special water issues courses.
 tions administrator. Golden State participated in various water awareness events and provides information to the public by mail and the loca
 tions administrator. Golden State participated in various water awareness events and provides information to the public by mail and the loca
 that our customers and other publics want to know about. Our Global Public Relations Plan is organized by goals, strategies and tactics. It in




utreach and education program through the Communications/External Affairs and Water Conservation departments. A. California American W
  Communications/External Affairs and Conservation departments. This includes community meetings, events, bill inserts and messages, dir
 rter page section offering information on water conservation. Water Conservation information is also provided on website. Casitas has organ
e. Consumer Confidence Report to all customers includes water conservation program information. Conservation phone number listed.
 ving practices including landscaping, leak detection, sell aerators, garden nozzles and showerheads. CVWD works with Santa Barbara Coun
 nsive public outreach and educational program through a cooperative efforts with Operations, External Affairs/Communications, and Conser
e. Consumer Confidence Report to all customers includes water conservation program information. Conservation phone number listed.
 ed to inform customers of conservation topics. Also, Mesa provided a 6 month course to educate the customer about water related current e
 rovides speakers, media announcements, and conservation material to interested groups and at various community events.
 ons Specialist. On-hold messages, billing messages, promotional items and publications in all lobbies. Regular newsletters, videos, poster b
 cating users on water efficiency. Developed campaign to send a different postcard every month in peak of season to all account holders, tar
and professional classes. Camrosa website and link to CUWCC. Include on monthly utility bills consumption graphs and water saving tips.
 n literature distributed by retailer.
 rovides speakers, media announcements, and conservation material to interested groups and at various community events.
 ncies, schools, community groups and non-profit organizations to provide pertinent inforamtion regarding water resources, water efficiency a
 tional items; develop informational bill inserts in English and Spanish; participate in the City of Santa Rosa's Downtown Market events; staff b
  City information, we hold occasional seminars and classes for homeowners, property managers, and other interested parties. We typically h
  vic group meetings, community education workshops, Speakers Bureau presentations, School Outreach education and instruction, Town Ha
brochures consisting of MWDSC/MWDOC literature available in District headquarters. 3) Monthly appearances by District Board members o
brochures consisting of MWDSC/MWDOC literature available in District headquarters. 3) Monthly appearances by District Board members o
arious public information activities as part of their regular duties. These activities help educate customers about water conservation.
 lden State Water Company partners with "Smart Rebates" through CUWCC.
 ng the public of various conservation programs. They issue press releases, publish quarterly newsletters and use door tags and bill inserts to
blic information including info on conservation, rates, water quality, etc. This information is provided via water bills, bill inserts, the company w
 ating with its customers through our website, special mailings, consumer confidence report, bill messages, newspapers, posting and on hold
blic information including info on conservation, rates, water quality, etc. This information is provided via water bills, bill inserts, the company w
nd those of RWA. The public information actions include newspaper articles on water saving techniques, extensive literature collection and v
nding community events throughout the year to promote programs, distribute water-saving devices and program literature, and answer custo
m addresses water supply, water quality, and water use efficiency issues. Information outreach includes periodic bill inserts addressing water
 ving practices including landscaping, leak detection, sell aerators, garden nozzles and showerheads. CVWD works with Santa Barbara Coun
and professional classes. Camrosa website and link to CUWCC. Include on monthly utility bills consumption graphs and water saving tips.
ewspaper articles, billing inserts, public speaking, City website, local City cable TV ads, local calendar ads, the City's quarterly magazine, fixtu
 found prominently in our water reports and quarterly newsletters. Next, flyers and brochures are created for children and adults and distribu
  vic group meetings, community education workshops, Speakers Bureau presentations, School Outreach education and instruction, Town Ha
m addresses water supply, water quality, and water use efficiency issues. Information outreach includes periodic bill inserts addressing water
  City information, we hold occasional seminars and classes for homeowners, property managers, and other interested parties. We typically h
 sements on local buses, special events, newspaper articles and advertisements, movie ads, direct mail, targeted mailings to high water user
 sements on local buses, special events, direct mail, bill inserts, customer news letters, web with streaming videos on the City's website in ad
h the public during special events, prepares information updates for the website and billing messages, gives conservation brochures/informa
h the public during special events, prepares information updates for the website and billing messages, gives conservation brochures/informa
of various conservation programs. They issue press releases, publish quarterly newsletters and use door tags and bill inserts to notify custom

 ngle and multifamily units as well as commercial, industrial and institutional customers. Additionally, programs are promoted at City sponsore
 Site, www.normwd.org, offers customers information about the district, board, staff, rules, regulations, and ordinances. A calendar informs th
wspapers Public Service Announcements (PSA) Demonstration garden Community Events Monthly Public Information Officer's Meeting Spe
Day Event, Water Awareness Month activities including displays at libraries and PSAs or City resolutions, table at community events. The who
 cipation with local chambers of commerce, educational institutions, economic development corporations.
o County Water Authority for local events and District specific activities on an as-required basis. This includes public service announcements
 f water-related issues and conservation. It has an on-going quarterly publication, Waterline, that is included in all customer billing statements
o County Water Authority for local events and District specific activities on an as-required basis. This includes public service announcements
Water" campaign to promote awareness of the statewide water crisis and need for maximizing efficient use of water supplies. During Phase I
ed on all brochures, utility bills, advertising. It is also printed on staff business cards. The City provides information on water conservation thro
nge County, promotes water conservation.
 ngle and multifamily units as well as commercial, industrial and institutional customers. Additionally, programs are promoted at City sponsore
   (including a regular Newsletter) distributed to the public at community events, presented in media ads and displayed between shows at a lo
 t the city's newsly constucted California Friendly Heritage Park. However, due to insufficient registrants, the workshop got cancelled.
 g agencies, including WMWD and EMWD. We also run our own Public information programs through events, schools, media, bill stuffers, e
vation office. Information is made available on LADWP Web site, conservation publications distributed at public venues and by request (in En
 ed to inform customers of conservation topics. Also, Mesa provided a 6 month course to educate the customer about water related current e
nding community events throughout the year to promote programs, distribute water-saving devices and program literature, and answer custo
ste Coordinator and the Public Information Officer, publishes conservation information in quarterly community services guides, in quarterly ne
ste Coordinator and the Public Information Officer, publishes conservation information in quarterly community services guides, in quarterly ne
rter page section offering information on water conservation. Water Conservation information is also provided on website. Casitas has organ
 about its water conservation and school education programs with help from the District's Public Information Officer. The District regularly pro
 n literature distributed by retailer.

   various avenues to promote conservation to residents. The program contains large media and outreach efforts including but are not limited
 r Department Supervisor. Bill Stuffers, rebates,sprinkler adjustment keys,news releases and recommened conservation web sites.
   (including a regular Newsletter) distributed to the public at community events, presented in media ads and displayed between shows at a lo
val and hand out conservation information and items.
 cipation with local chambers of commerce, educational institutions, economic development corporations
utreach to the community. Any public or community outreach conducted by the District has a consistent water conservation/water awareness
val and hand out conservation information and items.
 ts, conservation web page, all are offered to District Customers
 lden State Water Company partners with "Smart Rebates" through CUWCC.
  s: bi-monthly billing inserts, regular website updates, community access television PSAs, print advertisements, information booths at comm
many ways. We have bill inserts, brochures, participation in special events, articles in the Fairfield Observer, and our Water Quality Report (w
  ncies, schools, community groups and non-profit organizations to provide pertinent inforamtion regarding water resources, water efficiency a
  vide public outreach on water conservation in Poway's service area. City of Poway efforts include: a water conservation booth at ten City ev
 t the city's newly constucted California Friendly Heritage Park.
  ctly with other City divisions, community-based organizations, non-profits, and service clubs on a variety of levels to disseminate information
District to create a drought-tolerant and native plant demonstration garden. This garden, located at the Buena Vista Lagoon Nature Center, ed
 n our City. Included in that report is information on our conservation programs and how residents can get help to save water. We also send
 es, including the annual street fair market, City Hall, City Website, Landscape Training Coarses, and through bill inserts.
gations. Partnership w/Santa Barbara County on advertising in the media.
District to create a drought-tolerant and native plant demonstration garden. This garden, located at the Buena Vista Lagoon Nature Center, ed
nge County, promotes water conservation.
 Day (Vallejo), brochures, contribution to the Marine World (Vallejo) water conservation display, May Water Awareness display at local librarie
outreach events, bill inserts and the Residential Home Garden Workshop etc.
 ating with its customers through our website, special mailings, consumer confidence report, bill messages, newspapers, postings and on-hol
gations. Partnership w/Santa Barbara County on advertising in the media.

 es, including the annual street fair market, City Hall, City Website, Landscape Training Coarses, and through bill inserts.
 ctly with other City divisions, community-based organizations, non-profits, and service clubs on a variety of levels to disseminate information
 Day (Vallejo), Suisun Farm Family Fun Days, Public Service Announcements, Bill Inserts, contribution to the Marine World (Vallejo) water co
wspapers Public Service Announcements (PSA) Demonstration garden Community Events Monthly Public Information Officer's Meeting Spe
s of community, legislative and media outreach. The program is managed under the direction of the Director of planning. The various public i
 e Regional segment is handled by the Sonoma County Water Agency and includes general public information activities throughout the SCW
unty Water District, the Sunnyslope County Water District, the City of Hollister, and the City of San Juan Bautista. The WRA has a good deal
unty Water District, the Sunnyslope County Water District, the City of Hollister, and the City of San Juan Bautista. The WRA has a good deal
 or a Summer Media Campaign. Each county purveyor contributes to the budget based on domestic water useage. The media buy is discuss
 or a Summer Media Campaign. Each county purveyor contributes to the budget based on domestic water useage. The media buy is discus
 Site, www.normwd.org, offers customers information about the district, board, staff, rules, regulations, and ordinances. A calendar informs th
any ways. The District website makes information about our water conservation programs easily accessable. Information packets are mailed
enhanced public education program. Public education promotes new plans as well as the existing foundation of conservation programs. The
enhanced public education program. Public education promotes new plans as well as the existing foundation of conservation programs. The
 otes and educates customers on water conservation. Monthly billing newsletters regularly address water conservation issues. Additionl publi
 otes and educates customers on water conservation. Monthly billing newsletters regularly address water conservation issues. Additionl publi
 ite and schedules print ads. Events Coordinator schedules and contracts for all special events and landscaping classes.Account managers w
 ite and schedules print ads. Events Coordinator schedules and contracts for all special events and landscaping classes.Account managers w
ed on all brochures, utility bills, advertising. It is also printed on staff business cards. The City provides information on water conservation thro
arious public information activities as part of their regular duties. These activities help educate customers about water conservation.
blish articles on the topic of water use efficiency. Brochures on water use efficiency are made available year around in the foyer of City Hall. B
blish articles on the topic of water use efficiency. Brochures on water use efficiency are made available year around in the foyer of City Hall. B
  works 24 hours per week, and divides time between public information and water conservation activities.

 g agencies, including WMWD and EMWD. We also run our own Public information programs through events, schools, media, bill stuffers, e
haring agreement with SCVWD where materials are distributed through direct mail or ads in the Palo Alto service area. Generally, SCVWD d
 stomer as part of our welcome package. We also have coloring and activity books for the children that we give away in the office and at com
 e Regional segment is handled by the Sonoma County Water Agency and includes general public information activities throughout the SCW
 tional items; develop informational bill inserts in English and Spanish; participate in the City of Santa Rosa's Downtown Market events; staff b
ewspaper articles, billing inserts, public speaking, telephone "on hold" messages, fixture give-aways, and numerous special events (ex: Uplan
  various avenues to promote conservation to residents. The program contains large media and outreach efforts including but are not limited
 public outreach efforts to residents of the city. Education on water conservation tips, City Manager newsletters, local access television (NBTV
 public outreach efforts to residence of the city. Education on water conservation tips, city manager newsletters, local access television (NBTV
 tters, outreach events, bill inserts and the Residential Home Garden Workshop.

  ion information is found prominantly in our water quality reports and quarterly newsletter. Conservation topics are discussed with residents o
 ts, conservation web page, all are offered to District Customers
s of community, legislative and media outreach. The program is managed under the direction of the Director of planning. The various public i
d out on an ongoing basis in partnership with the Santa Barbara County Water Agency. It is organized by public information requirements of e
d out on an ongoing basis in partnership with the Santa Barbara County Water Agency. It is organized by public information requirements of e
 haring agreement with SCVWD where materials are distributed through direct mail or ads in the Palo Alto service area. Generally, SCVWD d
  ons Specialist. On-hold messages, billing messages, promotional items and publications in all lobbies. Regular newsletters, videos, poster b
nd those of RWA. The public information actions include newspaper articles on water saving techniques, extensive literature collection and v
utreach to the community. Any public or community outreach conducted by the District has a consistent water conservation/water awareness
   about its water conservation and school education programs with help from the District's Public Information Officer. The District regularly pro
 ssages on bills, website, brochures, community events, classes, tours, and speakers bureau. Activities and calls are supported by customer
 ssages on bills, website, brochures, community events, classes, tours, and speakers bureau. Activities and calls are supported by customer
 vation office. Information is made available on LADWP Web site, conservation publications distributed at public venues and by request (in En
any ways. The District website makes information about our water conservation programs easily accessable. Information packets are mailed
   works 24 hours per week, and divides time between public information and water conservation activities.
Day Event, Water Awareness Month activities including displays at libraries and PSAs or City resolutions, table at community events. The who
  stomer as part of our welcome package. We also have coloring and activity books for the children that we give away in the office and at com
urs, annual Open House, and brochure distribution about 6 times annually.
urs, annual Open Housse, and brochure distribution 6 plus times annually.
   Information on efficient water use is posted on the company's website, and directly in customer water bills. Additionally, VWC representative
   Information on efficient water use is posted on the company's website, in the lobby of the main office and directly in customer water bills. Ad
County Water Authority are responsible for massive communication campaigns (radio spots, press conferences, press releases, etc.). On a m
pon programs of information and education to communicate both internally with the District's employees and externally with the general public
  retrofit and new landscapes) as well as brochures promoting water conservation programs (toilet, high efficiency washing machine and irriga
  retrofit and new landscapes) as well as brochures promoting water conservation programs (toilet, high efficiency washing machine and irriga
    (ULFT) rebate program (finished in 7/2008)seasonal tiers, conservation tips indoors and outdoors. 2. Brochures regarding water saving tip
   (ULFT) rebate program (finished in 7/2008)seasonal tiers, conservation tips indoors and outdoors. 2. Brochures regarding water saving tips,
 ing water conservation since 1991 through various means which include: 1. On-hold telephone messages 2. Website 3. Giveaways 4. Video
 ing water conservation since 1991 through various means which include: 1. On-hold telephone messages 2. Website 3. Giveaways 4. Video
ustomers about water conservation: 1. District Newsletter and/or billing inserts mailed monthly to customers in the District. 2. On-Hold Messa
ustomers about water conservation: 1. District Newsletter and/or billing inserts mailed monthly to customers in the District. 2. On-Hold Messa
  ce, headed by a public information office and four staff members. Outreach includes, but is not limited to, publicity via press releases and ev
  ce, headed by a public information office and four staff members. Outreach includes, but is not limited to, publicity via press releases and ev
y retailer when residents come in to pay water bill

s such as trade fairs, exhibits, chamber mixers, etc. Unable to break down costs associated with this BMP.




es in various conservation events and coordinates a home and garden show in the high desert.
es in various conservation events and coordinates a home and garden show in the high desert.
ion of written material on various conservation topics (e.g. rebate programs, conservation tips, conservation gardening), bill inserts, radio adv
 the development of an annual strategic plan identifying program elements.
s. The SFPUC's Communications and Customer Services Sections support these tasks by helping to lay out materials and design, providing
s. The SFPUC's Communications and Customer Services Sections support these tasks by helping to lay out materials and design, providing
  through the Water Conservation Program.
 blic education and community outreach essentials. Our Water Ambassador Program, which is comprised of dedicated volunteers trained an
  public education and community outreach essentials.            Our Water Ambassador Program, which is comprised of dedicated volunteers tra
gned to implement best management practices. These agencies and partnerships provide multiple resources and outlets for public education
 ned to implement best management practices. These agencies and partnerships provide multiple resources and outlets for public education
 FY 2008); special brochures stressing water conservation; a drought tolerant demonstration garden; attendance at special events in our serv
nd landscape workshops. The Conservation Department has the main responsibility for program content, with assistance from the Public Affa
nt demonstration garden; attendance at special events in our service area; hosting a web-site with on-line conservation information; a garden
nd landscape workshops. The Conservation Department has the main responsibility for program content, with assistance from the Public Affa
eases, prepare literature pieces and interface with the public during special events.
eases, prepare literature pieces and interface with the public during special events.
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
customers, key constituents, decision makers, public organizations and media. Public Affairs works closely with the Conservation Departmen
customers, key constituents, decision makers, public organizations and media. Public Affairs works closely with the Conservation Departmen
 sons on each water bill, mailed monthly, give water customers direct feedback on their water use behaviors, while an active public outreach
pical outreach tools: advertising, direct mail, bill inserts, media outreach, special events, signage and website.
pical outreach tools: advertising, direct mail, bill inserts, media outreach, special events, signage and website.


 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.


ment efforts, door to door distribution of retrofit kits, information packets sent to new and change of account customers, and water conservati
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 lso distributes educational bill inserts on various water conservation subjects.
 at events, annual water quality report, bi-annual newsletter, water wise house call program, door hangers for water conservation enforcemen
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
ents, school programs, news releases, public service announcements, and paid advertising.
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
on programs include extensive community outreach and event sponsorships, water education and conservation programs plus a wide array
on programs include extensive community outreach and event sponsorships, water education and conservation programs plus a wide array
ents, school programs, news releases, public service announcements, and paid advertising.
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 and the RWA both maintain website information, participate in multiple public events, distribute publications, billing insert messages and ne


nd RWA maintain website information, participate in multiple public events, distribute publications, flyers, public service announcements, and
n participates on the Regional Water Efficiency Program Advisory Committee(RWA). RWA develop's public outreach elements in an effort to
n participates on the Regional Water Efficiency Program Advisory Committee(RWA). RWA develop's public outreach elements in an effort to
organizations including the Monterey Water Awareness Committee (M-WAC). General public outreach and advertsing by CAW-Monterey is
tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.


 California American Water customers. California American Water also implements a public outreach and education effort to promote water
tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
s to water conservation.
ds to water conservation.

 Day events, Home Shows and the Lemon Festival.
uildings; Water conservation website; Bi-monthly Utility Bills Newsletter; press releases, and Public Speakers/ Conservation public presentat
uildings; Water conservation website; Bi-monthly Utility Bills Newsletter; press releases, and Public Speakers/ Conservation public presentat
vation as well as continuous advertisement at local theater and radio.
 ation as well as continuous advertisement at local theater and radio.
etropolitan Water District of Southern California, LVMWD hosted one water education tour of the Colorado River Aqueduct. Exposure to the
 tropolitan Water District of Southern California, LVMWD hosted one water education tour of the Colorado River Aqueduct and one of the Sta
 nservation information on its web site and with messages on customer's bills. The District is an active participant in the Regional Water Auth
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 nservation information on its web site and with messages on customer's bills. The District is an active participant in the Regional Water Auth
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
by participating in local events and providing speakers for community groups.
by participating in local events and providing speakers for community groups.
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.




vents in the community and promotes water conservation efforts.
vents in the community and promotes water conservation efforts.
acifica Fog Fest.

ter Authority (RWA);participates in the Water Efficiency Program (WEP)and Advisory Committee (PAC) both affiliated with the RWA. In 2007
ter Authority (RWA);participates in the Water Efficiency Program (WEP)and Advisory Committee (PAC) both affiliated with the RWA. At this
 ape workshops.
 this year one landscape workshop.
  ndscaping Workshops, Creek Clean Up, Kid's Day in the Park, Chamber of Commerce, Groundwater Guardian Program, Woodlands and W
  ndscaping Workshops, Creek Clean Up, Kid's Day in the Park, Chamber of Commerce, Groundwater Guardian Program, Woodlands and W


 onservation tips are placed monthly on cust bills & stuffers provided if it's deemed necessary to appeal to customers to reduce their usage. A



 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.

 Hall; running notices and videos on the local cable station; tabling locally in a high foot traffic area and at City Hall. During these special eve
 Hall; running notices and videos on the local cable station; tabling locally in a high foot traffic area and at City Hall. During these special eve
ms. The District continuously updates its website (http://www.westlandswater.org) with the current topical information, resource material and e




 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.




 strategy areas including: 1. Public Information Efforts (information materials and multimedia presentations) 2. Community Relations (custom
 cation strategy areas including: 1. Public Information Efforts (information materials and multimedia presentations) 2. Community Relations (c
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
ons 2) Sponsoring water-wise contests and Smart Garden Faire 3) Participating in a regional Water Conservation Committee responsible fo



ool's "Farmer For a Day" project, and conservation information included in the monthly newsletter. The District also provides information book
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.


 ide conservation information included in the monthly newsletter. The District provides information books in our library that focus on water con
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.

 ewsletter. The quarterly newsletter has a water conservation section that feature the District's water conservation program and relevant artic
 ewsletter. The quarterly newsletter has a water conservation section that feature the District's water conservation program and relevant artic

 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.


 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.




tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
ough referrels, and self initiated activities.
ough referrels, and self initiated activities.
ling statements.




ment efforts, door to door distribution of retrofit kits, information packets sent to new and change of account customers, and water conservati
 at events, annual water quality report, bi-annual newsletter, water wise house call program, door hangers for water conservation enforcemen
 tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 lso distributes educational bill inserts on various water conservation subjects.
rce). The City regularly provides conservation messages on the bi-monthly utility bill, distributes water related information to the community th
rce). The City regularly provides conservation messages on the bi-monthly utility bill, distributes water related information to the community th
sons on each water bill, mailed monthly, give water customers direct feedback on their water use behaviors, while an active public outreach
ding water conservation tips. The City also provides a "Welcome" package to all new residents that provides information on City services and
ding water conservation tips. The City also provides a "Welcome" package to all new residents that provides information on City services and
and workshops. We provide information and training to docents at the local Museum. We are invited as guest speakers for Environmental Sc
mple tips that each sector can do to assist with achieving water saving goals. The program does this through TV,Radio and print ads as well
mple tips that each sector can do to assist with achieving water saving goals. The program does this through TV,Radio and print ads as well




ues courses.
ues courses.
 on to the public by mail and the local media.
 on to the public by mail and the local media.
d by goals, strategies and tactics. It includes the various issues important to our various audiences and the targeted messages designed to re




 epartments. A. California American Water╒s Ventura District participates in combination of community events, public meetings, outreach ca
events, bill inserts and messages, direct letter mailers, website postings, and print and radio advertisement. In addition, CAW-SAC is a memb
ovided on website. Casitas has organized meetings with retail agencies and has participated in mutual outreach efforts to the community.
servation phone number listed.
VWD works with Santa Barbara County Water Agency to advertise water conservation events and programs. CVWD also has information on
Affairs/Communications, and Conservation in CAW, as well as with Sonoma County Water Agency (SCWA) and community organizations. C
servation phone number listed.
 stomer about water related current events. Mesa's web site has a conservation section with current information, speakers bureau, and links
s community events.
Regular newsletters, videos, poster boards, banners, Internet website, lobby displays, student conservation poster contest, ChildLink outreac
 of season to all account holders, targeting different audience and different ways to conserve. Posted a large "Water Wise" banner correspon
tion graphs and water saving tips.

s community events.
 g water resources, water efficiency and programs related to water conservation. Press releases are submitted to local papers, magazines, ra
sa's Downtown Market events; staff booths at various events; provide speakers to special interest groups; support the statewide Water Awar
ther interested parties. We typically host one session of "Homeowners' California Friendly Landscaping", and one series of classes of "Profe
h education and instruction, Town Hall Meetings, the City cable TV channel, BWP's website, billing inserts, and newspaper advertising. Prog
 rances by District Board members on local cable TV to address water issues. 4) Participation in water awareness school education program
 rances by District Board members on local cable TV to address water issues. 4) Participation in water awareness school education program
s about water conservation.

 s and use door tags and bill inserts to notify customers of future events.
water bills, bill inserts, the company website, conservation brochures and flyers, and separate mailers on various topics. We also have a Wat
es, newspapers, posting and on hold phone messages. All new customers are sent a packet of brochures containing information on the Distr
water bills, bill inserts, the company website, conservation brochures and flyers, and separate mailers on various topics. We also have a wate
 , extensive literature collection and video library providing landscape and water-related resources; public information booth and staff at local
program literature, and answer customer questions. 2. Program flyers and literature are available in Anaheim City Hall, Customer Service Co
 periodic bill inserts addressing water use efficiency, distribution of conservation pamphlets and irrigation booklets, and distribution of conserv
VWD works with Santa Barbara County Water Agency to advertise water conservation events and programs. CVWD also has information on
 tion graphs and water saving tips.
ds, the City's quarterly magazine, fixture give-aways, and numerous special events (ex: Upland Family Fun Day)
d for children and adults and distributed all around the City. In addition, information is posted on our website. Finally, conservation topics ar
 h education and instruction, Town Hall Meetings, the City cable TV channel, BWP's website, billing inserts, and newspaper advertising. Prog
 periodic bill inserts addressing water use efficiency, distribution of conservation pamphlets and irrigation booklets, and distribution of conserv
 ther interested parties. We typically host one session of "Homeowners' California Friendly Landscaping", and one series of classes of "Profe
, targeted mailings to high water users and accounts with potential leaks (these accounts are offered a $10 Starbucks gift card for participatin
  ng videos on the City's website in addition to SCWA's regional BMP7 activities.
  ves conservation brochures/information to local city hall, community center, libraries and nurseries for distribution, prepares press releases a
  ves conservation brochures/information to local city hall, community center, libraries and nurseries for distribution, prepares press releases
 r tags and bill inserts to notify customers of future events.

grams are promoted at City sponsored events, in brochures, at landscape classes and in bill stuffers.
nd ordinances. A calendar informs them of important dates. A conservation page tells them of our conservation programs and provides tips o
 ic Information Officer's Meeting Speakers Bureau Water Awareness Month Regional Recycled Water Certification Workshops. Quotas set fo
, table at community events. The wholesaler participates in the program by funding all or the majority of the costs associated with the Demon

 udes public service announcements; bill inserts, newsletters and brochures; water usage comparisons; demonstration garden; special event
ded in all customer billing statements. Information on rebates and conservation are included in each issue. Another publication, Cross Curren
 udes public service announcements; bill inserts, newsletters and brochures; water usage comparisons; demonstration garden; special event
se of water supplies. During Phase I of this campaign in FY07, the District developed a logo, water saving tip sheet, CII incentives fact sheet
 formation on water conservation through flier inserts in the Utility bills, a quarterly newsletter, and kiosks throughout the City facilities. Progra

grams are promoted at City sponsored events, in brochures, at landscape classes and in bill stuffers.
and displayed between shows at a local movie theater.
, the workshop got cancelled.
 vents, schools, media, bill stuffers, etc.
 t public venues and by request (in English and Spanish); customer newsletter; Speakers Bureau and school presentations; fleet vehicle sign
 stomer about water related current events. Mesa's web site has a conservation section with current information, speakers bureau, and links
program literature, and answer customer questions. 2. Program flyers and literature are available in Anaheim City Hall, Customer Service Co
munity services guides, in quarterly newsletters, and in water bill inserts. There are also annual outreach events, including an "edible aquifer"
munity services guides, in quarterly newsletters and in water bill inserts. There is also an annual outreach event with "edible aquifers" at the a
ovided on website. Casitas has organized meetings with retail agencies and has participated in mutual outreach efforts to the community.
 tion Officer. The District regularly promotes water conservation and seeks to educate its customers about waterwise landscaping principals,


h efforts including but are not limited to the City's web site, local cable access, bill inserts, newsletter articles, and partnership in the Water Ed
ed conservation web sites.
and displayed between shows at a local movie theater.


 water conservation/water awareness message. CVWD uses multiple outreach tools to provide information to the community.



ements, information booths at community events, print media distributed at utility billing offices & public works offices, direct mailers, banner
rver, and our Water Quality Report (with conservation information) is also sent to every water user in our City.
 g water resources, water efficiency and programs related to water conservation. Press releases are submitted to local papers, magazines, ra
 ter conservation booth at ten City events during the year, such as Community Day, Earth Day/Arbor Day, the Garden Festival, Fire Station O

y of levels to disseminate information and increase awareness among residential and business customers about all water-related issues inclu
uena Vista Lagoon Nature Center, educates and informs the public about conserving water outdoors. Regional: Advertising in local newspap
et help to save water. We also send conservation information in bill inserts and through the Fairfield Observer, and participate in community
 ough bill inserts.

 uena Vista Lagoon Nature Center, educates and informs the public about conserving water outdoors. Regional: Advertising in local newspap

 ter Awareness display at local libraries, a School Water Education Program for grades K-12, and a Solano County website containing reside

 es, newspapers, postings and on-hold phone messages. All new customers are sent a packet of brochures containing information on the Dis


 ough bill inserts.
y of levels to disseminate information and increase awareness among residential and business customers about all water-related issues inclu
o the Marine World (Vallejo) water conservation display, May Water Awareness display at local librairies, a School Water Education Program
 ic Information Officer's Meeting Speakers Bureau Water Awareness Month Regional Recycled Water Certification Workshops. Quotas set fo
 ctor of planning. The various public information outreach efforts focus on informing and educating the District's stakeholders on various topic
mation activities throughout the SCWA service area. The second segment involves public information programs at the local North Marin Wat
 Bautista. The WRA has a good deal of information available to the public. Much of this information is available upon request. The WRA part
 Bautista. The WRA has a good deal of information available to the public. Much of this information is available upon request. The WRA part
er useage. The media buy is discussed at the montly Regional Water Efficiencly Program Conservation Staff Meeting. Santa Barbara County
ter useage. The media buy is discussed at the montly Regional Water Efficiencly Program Conservation Staff Meeting. In 2007, the Santa B
nd ordinances. A calendar informs them of important dates. A conservation page tells them of our conservation programs and provides tips o
able. Information packets are mailed to all new customers, as well as customers relocating within the district. Customers are encouraged to v
ation of conservation programs. The public can't cooperate without being informed, but they also must be convinced. The campaign is structu
ation of conservation programs. The public can't cooperate without being informed, but they also must be convinced. The campaign is structu
r conservation issues. Additionl public information activities relating to conservation include: billing messages, previous usage shown on wate
r conservation issues. Additionl public information activities relating to conservation include: billing messages, previous usage shown on wate
scaping classes.Account managers work with individual accounts and the department staff work as a team to plan and participate in events a
scaping classes.Account managers work with individual accounts and the department staff work as a team to plan and participate in events a
 formation on water conservation through flier inserts in the Utility bills, a quarterly newsletter, and kiosks throughout the City facilities. Progra
s about water conservation.
 ear around in the foyer of City Hall. Billing inserts are included in water bills announcing events such as Water Awareness month in May and
 ear around in the foyer of City Hall. Billing inserts are included in water bills announcing events such as Water Awareness month in May and


events, schools, media, bill stuffers, etc.
o service area. Generally, SCVWD develops these marketing materials 2) CPAU creates and distributes marketing materials through bill ins
we give away in the office and at community events. The District participates in multiple community outreach events per year where we give a
mation activities throughout the SCWA service area. The second segment involves public information programs at the local North Marin Wat
sa's Downtown Market events; staff booths at various events; provide speakers to special interest groups; support the statewide Water Awar
d numerous special events (ex: Upland Family Fun Day)
h efforts including but are not limited to the City's web site, local cable access, bill inserts, newsletter articles, and partnership in the Water Ed
 letters, local access television (NBTV), website information and partnering with Rogers Garden's (Orange County's premier garden center) e
 letters, local access television (NBTV), website information and partnering with Rogers Garden's (Orange County's premier garden center) w


opics are discussed with residents on an individual and group level. Literature is targeted to various age levels.

 ctor of planning. The various public information outreach efforts focus on informing and educating the District's stakeholders on various topic
y public information requirements of each BMP. Materials are developed to educate customers according to goals of BMPs. Over 20 differen
y public information requirements of each BMP. Materials are developed to educate customers according to goals of BMPs. Over 20 differen
 o service area. Generally, SCVWD develops and implements marketing materials within the CPA service area. 2) CPAU creates and distrib
Regular newsletters, videos, poster boards, banners, Internet website, lobby displays, student conservation poster contest, ChildLink outreac
, extensive literature collection and video library providing landscape and water-related resources; public information booth and staff at local
 water conservation/water awareness message. CVWD uses multiple outreach tools to provide information to the community.
 tion Officer. The District regularly promotes water conservation and seeks to educate its customers about waterwise landscaping principals,
and calls are supported by customer service dept.
and calls are supported by customer service dept.
 t public venues and by request (in English and Spanish); customer newsletter; Speakers Bureau and school presentations; fleet vehicle sign
able. Information packets are mailed to all new customers, as well as customers relocating within the district. Customers are encouraged to v

, table at community events. The wholesaler participates in the program by funding all or the majority of the costs associated with the Demon
we give away in the office and at community events. The District participates in multiple community outreach events per year where we give a


 lls. Additionally, VWC representatives are present at local events to answer questions in person and distribute water conservation informatio
nd directly in customer water bills. Additionally, VWC representatives are present at local events to answer questions in person and distribute
erences, press releases, etc.). On a more local scale, Vallecitos Water District maintains a fully functioning Public Information office. The VW
 and externally with the general public. Public awareness has included topics affecting present and future issues, policies, and activities in ord
efficiency washing machine and irrigation controller voucher programs, residential water audits) are free to customers and are readily availab
efficiency washing machine and irrigation controller voucher programs, residential water audits) are free to customers and are readily availab
Brochures regarding water saving tips, waterwise garding, High Efficiency Toilets and Washers and seed give aways etc. at customer servic
 ochures regarding water saving tips, waterwise garding, High Efficiency Toilets and Washers and seed give aways etc. at customer service
es 2. Website 3. Giveaways 4. Video 5. Classes held at VID 6. Demonstration Garden 7. Water IQ Game Kiosk 8. Water Awareness Month 9
es 2. Website 3. Giveaways 4. Video 5. Classes held at VID 6. Demonstration Garden 7. Water IQ Game Kiosk 8. Water Awareness Month 9
 ers in the District. 2. On-Hold Message Service, which provides ways to conserve water, obtain water conservation materials, rebates, and o
 ers in the District. 2. On-Hold Message Service, which provides ways to conserve water, obtain water conservation materials, rebates, and o
 o, publicity via press releases and events, paid advertising, bill inserts, customer newsletter, program brochures, speakers bureau and coop
o, publicity via press releases and events, paid advertising, bill inserts, customer newsletter, program brochures, speakers bureau and coope
tion gardening), bill inserts, radio advertising in the spring and fall, and speeches at local events.
 out materials and design, providing customer support and representing conservation issues at various events. The communications section
 out materials and design, providing customer support and representing conservation issues at various events. The communications section

  d of dedicated volunteers trained and versed in water issues, is a vital source for the department in promoting water conservation awarenes
omprised of dedicated volunteers trained and versed in water issues, is a vital source for the department in promoting water conservation aw
urces and outlets for public education, including but not limited to school education in the classroom, media campaigns, and regional and Cit
 rces and outlets for public education, including but not limited to school education in the classroom, media campaigns, and regional and City
endance at special events in our service area; hosting a web-site with on-line conservation information; a garden tour and workshops held for
 , with assistance from the Public Affairs Department on program delivery.
 e conservation information; a garden tour and workshops held for both single-family residents and landscape professionals; and display ads
 , with assistance from the Public Affairs Department on program delivery.




ely with the Conservation Department to implement CCWD's Public Information Program which also includes an active water conservation p
ely with the Conservation Department to implement CCWD's Public Information Program which also includes an active water conservation p
iors, while an active public outreach campaign educates city residents and business owners about the importance of using water efficiently a




unt customers, and water conservation phone hotline. We provide staffing for booths at public events. SCWA also participates in the RWEPC



rs for water conservation enforcement efforts, door to door distribution of retrofit kits, information packets sent to new and change of account




ervation programs plus a wide array of publications. Publications include a quarterly customer newsletter, billing inserts, annual water quality
ervation programs plus a wide array of publications. Publications include a quarterly customer newsletter, billing inserts, annual water quality
tions, billing insert messages and newlsetters, flyers, public service announcements, newspaper advertisements, radio and television broadc


 , public service announcements, and newspaper advertisements. EID also produced billing insert messages and newlsetters. RWA contrib
ublic outreach elements in an effort to educate the region about water efficiency. Some outreach elements involve media advertising, comme
ublic outreach elements in an effort to educate the region about water efficiency. Some outreach elements involve media advertising, comme
and advertsing by CAW-Monterey is implemented and managed by the Communications Dept in cooperation with CAW-Corporate Commun




nd education effort to promote water conservation through the Conservation and Communications/External Affairs Department, as well as w




akers/ Conservation public presentations; Adult education classes on irrigation efficiency.
akers/ Conservation public presentations; Adult education classes on irrigation efficiency.


do River Aqueduct. Exposure to the complexities of water delivery and the grand scope of the infrastructure and efforts to provide local resid
do River Aqueduct and one of the State Water Project. Exposure to the complexities of water delivery and the grand scope of the infrastructu
articipant in the Regional Water Authority's (RWA) regional water efficiency program which produces public service announcements in print a

articipant in the Regional Water Authority's (RWA) water conservation program which produces public service announcements on radio and




 both affiliated with the RWA. In 2007 the program promoted water conservation actvities through paid advertising, press release announcem
 both affiliated with the RWA. At this time full participation in this program is based upon an annual per connection contribution by Fair Oaks
Guardian Program, Woodlands and Watersheds Calendar, Autumn Garden Tour, Local Garden Club Meetings, Partnerin with the local CLCA
Guardian Program, Woodlands and Watersheds Calendar, Autumn Garden Tour, Local Garden Club Meetings, Partnerin with the local CLCA


o customers to reduce their usage. A water conservation section is available through our website. Upon request presentations to local servic




at City Hall. During these special events, the City Council is informed at their regularly scheduled meetings. Conservation staff distributes info
at City Hall. During these special events, the City Council is informed at their regularly scheduled meetings. Conservation staff distributes info
 information, resource material and educational materials relevant to Westlands.




 ns) 2. Community Relations (customer participation programs and special events) 3. Media Relations (advertising, press releases and local m
 entations) 2. Community Relations (customer participation programs and special events) 3. Media Relations ( advertising, press releases an




nservation Committee responsible for conservation outreach at a regional level 4) Having water conservation booths as local events 5) Inclu



District also provides information books that focus on water conservation and effective watering methods. The District also provides water con




 in our library that focus on water conservation and effective watering methods. The District also provides water conservation devices that aid


 servation program and relevant articles. The District also participates in the water awareness campaigne in May of every year by advertising
 servation program and relevant articles. The District also participates in the water awareness campaigne in May of every year by advertising
unt customers, and water conservation phone hotline. We provide staffing for booths at public events. SCWA also participates in the RWA c
rs for water conservation enforcement efforts, door to door distribution of retrofit kits, information packets sent to new and change of account


lated information to the community through community-wide newsletters and makes information available on the City's website. The City's ut
lated information to the community through community-wide newsletters and makes information available on the City's website. The City's ut
iors, while an active public outreach campaign educates city residents and business owners about the importance of using water efficiently a
 ides information on City services and City policies and regulations. Water use restrictions and requirements are explained in this introductor
 ides information on City services and City policies and regulations. Water use restrictions and requirements are explained in this introductor
guest speakers for Environmental Science classes at the local Community College. We offer tours at our Water Treatment facilities and prov
ough TV,Radio and print ads as well as the use of the Utlity Billing insert and other City publications such as the Parks and Recreation Maga
ough TV,Radio and print ads as well as the use of the Utlity Billing insert and other City publications such as the Parks and Recreation Maga




he targeted messages designed to relay information regarding those issues. Several vehicles such as a customer newsletter, informative we




events, public meetings, outreach campaigns, bill messaging and inserts, and letters to reach out to customers and promote water use efficie
ent. In addition, CAW-SAC is a member of the Regional Water Authority (RWA) which implements a regional public outreach and education i
 utreach efforts to the community.
ams. CVWD also has information on our website regarding water efficiency.
WA) and community organizations. CAW-Larkfield has partnered with the local Chamber of Commerce and community event organization to

rmation, speakers bureau, and links to related sites.

ion poster contest, ChildLink outreach assemblies at area schools, partnerships with other agencies for landscape contest, Speaker's Burea
arge "Water Wise" banner corresponding to the postcard at busy intersection. Developed web pages for our web site promoting water aware



 mitted to local papers, magazines, radio and tv regarding water conservation programs. City TV has developed three water conservation pie
 s; support the statewide Water Awareness Month campaign, including water conservation awards for customers who conserve water, also c
, and one series of classes of "Professional Landscapers' California Friendly Landscaping" per year; turn-key classes provided by Metropolita
rts, and newspaper advertising. Programs include ULFT and Efficient Washing Machine rebates, free showerhead and aerator distribution, a
wareness school education programs sponsored by MWDOC. 5) Periodic distribution of pamphlets offering water conservation tips. 6) Prese
wareness school education programs sponsored by MWDOC. 5) Periodic distribution of pamphlets offering water conservation tips. 6) Prese



  various topics. We also have a Water Awareness Night which is a large public event in which we distribute various info. Our wholesaler has
es containing information on the District, water quality, and water conservation. The District will provide speakers to community groups upon
  various topics. We also have a water awareness night which is a large public even where we distribute various info. Our wholesaler has a la
c information booth and staff at local fairs and events. Staff includes a certified Master Gardener who provides customer consultation service
heim City Hall, Customer Service Counter, libraries and community centers. 3. Each May is declared Water Awareness Month by the Anahe
 booklets, and distribution of conservation information at community events.
ams. CVWD also has information on our website regarding water efficiency.


  bsite. Finally, conservation topics are discussed with residents and businesses at presentations and one on one.
rts, and newspaper advertising. Programs include ULFT and Efficient Washing Machine rebates, free showerhead and aerator distribution, a
  booklets, and distribution of conservation information at community events.
 , and one series of classes of "Professional Landscapers' California Friendly Landscaping" per year; turn-key classes provided by Metropolita
$10 Starbucks gift card for participating in our program), bill inserts, customer news letters, on the city website wich also has videos of city pro

 istribution, prepares press releases and does direct mailings to the multi-family and commercial sector on water/drought awareness and ava
distribution, prepares press releases and does direct mailings to the multi-family and commercial sector on water/drought awareness and ava



ervation programs and provides tips on indoor and outdoor water saving. *Semi-annual newsletters are sent to all accounts. * Customers rec
 ertification Workshops. Quotas set for each month.
the costs associated with the Demonstration Garden at Discovery Kingdom (Six Flags, former Marine World) in Vallejo, and in supply purcha

 demonstration garden; special events; District-specific media events; speaker's bureau; website; and, new customers' information.
ue. Another publication, Cross Currents, was created in 2002 that is targeted to opinion leaders (750) and includes articles authored by exper
 demonstration garden; special events; District-specific media events; speaker's bureau; website; and, new customers' information.
 g tip sheet, CII incentives fact sheet (distributed through chamber of commerce newsletter), watering schedule, special website section, info
  throughout the City facilities. Programs are also listed on the City's website. The City participates in special events such as street fair, Grape
hool presentations; fleet vehicle signage; posters and brochures in LADWP Customer Service Centers and City Council field offices; perman
rmation, speakers bureau, and links to related sites.
heim City Hall, Customer Service Counter, libraries and community centers. 3. Each May is declared Water Awareness Month by the Anahe
 events, including an "edible aquifer" at the Kidsday Fair and public information distribution at the Annual Street Faire and the annual landsca
h event with "edible aquifers" at the annual Kidsday fair. Public information is also distributed at the City's Annual Street Faire, at annual land
utreach efforts to the community.
ut waterwise landscaping principals, as well as to encourage them to participate in voucher programs. The District is active in a number of la


cles, and partnership in the Water Education Water Awarness Committee. This program and all of its components are generally organized b




tion to the community.



works offices, direct mailers, banner placement at high traffic areas & at community events, and phone solicitation.

mitted to local papers, magazines, radio and tv regarding water conservation programs. City TV has developed three water conservation pie
y, the Garden Festival, Fire Station Open House, street fairs; articles in the City's newsletter "Poway Today," available in print and online; a s

rs about all water-related issues including conservation, groundwater protection, water quality, and the social and political issues pertaining t
egional: Advertising in local newspapers Demonstration Garden. The San Diego County Water Authority is a partner in the Conservation Gar
server, and participate in community and special events.


egional: Advertising in local newspapers Demonstration Garden. The San Diego County Water Authority is a partner in the Conservation Gar

no County website containing residential water conservation information.

res containing information on the District, water quality, and water conservation. The District will provide speakers to community groups upon



 rs about all water-related issues including conservation, groundwater protection, water quality, and the social and political issues pertaining t
, a School Water Education Program for grades K-12, and a Solano County website containing residential water conservation information.
 ertification Workshops. Quotas set for each month.
 istrict's stakeholders on various topics relating to water and the organization itself. Included in these topics are: water conservation, water re
ograms at the local North Marin Water District Service area.
 ailable upon request. The WRA participates in community activities such as Water Awareness Month, the County Fair,Spotlight on Hollister,
 ailable upon request. The WRA participates in community activities such as Water Awareness Month, the County Fair,Spotlight on Hollister,
 Staff Meeting. Santa Barbara County water purveyors pruduced radio and TV commericals and chose to buy adds on radio and cable TV. A
n Staff Meeting. In 2007, the Santa Barbara County water purveyors pruduced radio and TV commericals and chose to buy adds on radio an
ervation programs and provides tips on indoor and outdoor water saving. *Semi-annual newsletters are sent to all accounts. * Customers rec
strict. Customers are encouraged to visit the District reception area where a great selection of water conservation materials are available. Ou
e convinced. The campaign is structured to reach schoolchildren as well as adults. Elementary students design the aforementioned posters p
e convinced. The campaign is structured to reach schoolchildren as well as adults. Elementary students design the aforementioned posters p
 ages, previous usage shown on water bill, brochures, lawn watering guides,special events, speaker's bureau, website information, etc. Land
 ages, previous usage shown on water bill, brochures, lawn watering guides,special events, speaker's bureau, website information, etc. Land
am to plan and participate in events and meetings in order to provide up to date information on water conservation issues and practices. MW
am to plan and participate in events and meetings in order to provide up to date information on water conservation issues and practices. MW
 throughout the City facilities. Programs are also listed on the City's website. The City participates in special events such as street fair, Grape

Water Awareness month in May and ULFT and HECW rebate programs. Brochures on water use efficiency and flyers explaining the City's o
Water Awareness month in May and ULFT and HECW rebate programs. Brochures on water use efficiency and flyers explaining the City's o



es marketing materials through bill inserts, back of the bill envelope printing, public outreach events, paid advertising, community workshops
each events per year where we give away products that our customers will use that help spread the message that every drop counts. We sen
 ograms at the local North Marin Water District Service area.
 s; support the statewide Water Awareness Month campaign, including water conservation awards for customers who conserve water; host a

cles, and partnership in the Water Education Water Awarness Committee. This program and all of its components are generally organized b
ge County's premier garden center) encouraging the use of native and California Friendly plantings have increased awareness for the need to
ge County's premier garden center) we are encuraging the use of native and California Friendly plantings resulting in increased awareness fo




 istrict's stakeholders on various topics relating to water and the organization itself. Included in these topics are: water conservation, water re
g to goals of BMPs. Over 20 different brochures and handouts are available to our customers on all areas of water efficiency including indoo
g to goals of BMPs. Over 20 different brochures and handouts are available to our customers on all areas of water efficiency including indoo
ce area. 2) CPAU creates and distributes marketing materials through bill inserts, back of the bill envelope printing, public outreach events,
 ion poster contest, ChildLink outreach assemblies at area schools, partnerships with other agencies for landscape contest, Speaker's Burea
c information booth and staff at local fairs and events. Staff includes a certified Master Gardener who provides customer consultation service
 tion to the community.
 ut waterwise landscaping principals, as well as to encourage them to participate in voucher programs. The District is active in a number of la


 hool presentations; fleet vehicle signage; posters and brochures in LADWP Customer Service Centers and City Council field offices; perman
strict. Customers are encouraged to visit the District reception area where a great selection of water conservation materials are available. Ou

 the costs associated with the Demonstration Garden at Marine World in Vallejo, and in supply purchases.
each events per year where we give away products that our customers will use that help spread the message that every drop counts. We sen


 tribute water conservation information and distribute low-flow retrofit devices.
 er questions in person and distribute water conservation information and distribute low-flow retrofit devices. These programs are provided to
 ng Public Information office. The VWD Public Information Office is responsible for communication regarding local issues (shutdowns, conser
e issues, policies, and activities in order to promote and foster general public interest, as well as knowledge and confidence in the District. Un
 to customers and are readily available. This information is geared for all age groups including children's coloring books on water-wise use, w
 to customers and are readily available. This information is geared for all age groups including children's coloring books on water-wise use, w
 d give aways etc. at customer service desk. 3. Gardens at the main entry to our customer service office and in the courtyard were planted w
 give aways etc. at customer service desk. 3. Gardens at the main entry to our customer service office and in the courtyard were planted with
 e Kiosk 8. Water Awareness Month 9. Public service announcements at local movie theater 10. Participation in Joint Public Information Coun
 e Kiosk 8. Water Awareness Month 9. Public service announcements at local movie theater 10. Participation in Joint Public Information Coun
onservation materials, rebates, and other pertinent water-related information to customers. 3. Events: The District staffs a booth at numerous
onservation materials, rebates, and other pertinent water-related information to customers. 3. Events: The District staffs a booth at numerous
 ochures, speakers bureau and cooperative partnerships with out retail agencies and other area partners.
ochures, speakers bureau and cooperative partnerships with out retail agencies and other area partners.
events. The communications section also provides the messaging for all SFPUC outreach and will often include conservation messages. Th
events. The communications section also provides the messaging for all SFPUC outreach and will often include conservation messages. Th

moting water conservation awareness in the community. Ambassadors attend most civic events, safety fairs, beach clean-ups, and various c
t in promoting water conservation awareness in the community. Ambassadors attend most civic events, safety fairs, beach clean-ups, and va
 dia campaigns, and regional and City-wide special events. Annual participation in the following organizations: *California Water Awareness C
dia campaigns, and regional and City-wide special events. Annual participation in the following organizations: *California Water Awareness C
a garden tour and workshops held for both single-family residents and landscape professionals; and display ads in the local newspaper enco

scape professionals; and display ads in the local newspaper encouraging customers to use water wisely. We also participate in Water Aware




 udes an active water conservation program. The promotion of water conservation is communicated through a variety of materials including
 udes an active water conservation program. The promotion of water conservation is communicated through a variety of materials including d
mportance of using water efficiently and the programs available to help them do so. The public outreach campaign makes use of bill inserts,




CWA also participates in the RWEPC conservation, ULFT, large landscape grant and public outreach activities. Through participation in RW



s sent to new and change of account customers, and water conservation phone hotline. SCWA also participates in the RWEPC conservation




r, billing inserts, annual water quality reports, ads in various community publications, a conservation banner program, tours and outreach.
r, billing inserts, annual water quality reports, ads in various community publications, a conservation banner program, tours and outreach.
sements, radio and television broadcasts, and a bill board.


sages and newlsetters. RWA contributed additional radio and television broadcasts and a bill board message.
 ts involve media advertising, commercial and multi-family consumer outreach, community events and fairs, evapotransporation data availab
 ts involve media advertising, commercial and multi-family consumer outreach, community events and fairs, evapotransporation data availab
 ation with CAW-Corporate Communications and External Affairs for bill messaging and inserts. In 2008, CAW-Monterey implemented an aw




 nal Affairs Department, as well as with assistance from Operations Management. I.California American WaterÆs San Diego District particip




ture and efforts to provide local residents safe and reliable water make strong impressions on the value of water as a resource and the impo
 d the grand scope of the infrastructure and efforts to provide local residents safe and reliable water make strong impressions on the value o
blic service announcements in print ads and on radio and television. The District also participates in numerous fairs and community events w

ervice announcements on radio and television. The District also participates in numerous fairs and community events with a booth and distrib




advertising, press release announcements, public service announcements, bill inserts, newsletter articles, radio interviews, training workshop
connection contribution by Fair Oaks Water District to the RWA WEP for the combined Public Information and School Education program. T
etings, Partnerin with the local CLCA
etings, Partnerin with the local CLCA


request presentations to local service clubs are provided by staff. Ads are ran approximately six times a year in local newspapers & 2-3 com




gs. Conservation staff distributes information at City events.
gs. Conservation staff distributes information at City events.




dvertising, press releases and local media contacts). The annual Public Information Plan establishes an aggressive Water Conservation Aw
ions ( advertising, press releases and local media contacts). The Plan defines an aggressive Water Conservation Awareness campaign that




ation booths as local events 5) Including bill messages and inserts that promote water conservation 6) Having conservation materials availa



. The District also provides water conservation devices that aid in reducing water use within the home.




s water conservation devices that aid in reducing water use within the home.


e in May of every year by advertising a PSA on the local radio station. There are several community events that occur throughout the year th
e in May of every year by advertising a PSA on the local radio station. There are several community events that occur throughout the year th
CWA also participates in the RWA conservation, ULFT, large landscape grant and public outreach activities. Through participation in RWA,
s sent to new and change of account customers, and water conservation phone hotline. SCWA also participates in the RWEPC conservation


 le on the City's website. The City's utility bill shows gallons used per day for the last billing period compared to the same period the previous
 le on the City's website. The City's utility bill shows gallons used per day for the last billing period compared to the same period the previous
mportance of using water efficiently and the programs available to help them do so. The public outreach campaign makes use of bill inserts,
ents are explained in this introductory package.
ents are explained in this introductory package.
ur Water Treatment facilities and provide groundwater demonstrations to school age children, local childrens' groups and adults. We participa
h as the Parks and Recreation Magazine.
h as the Parks and Recreation Magazine.




 customer newsletter, informative website, brochures, and bill stuffers are used to carry those per-determined, targeted messages to the rele




 omers and promote water use efficiency and conservation. California American Water has a Company booth/table at community events to p
ional public outreach and education in water conservation the includes PSAs, radio and TV advertisements, print ads, brochures, and severa
 and community event organization to promote water conservation directly to the community. The program efforts include a variety of compon



 landscape contest, Speaker's Bureau and facility tours. Listings in business directories. Press releases, advertising in local and regional pap
 r our web site promoting water awareness. Distributed low-flow shower heads, hose nozzles, leak detection kits, and brochures to account h



veloped three water conservation pieces that run frequently on the city's local tv station. The city's community newsletter has articles relating
ustomers who conserve water, also created a very successful Water Expo event for our customers to attend; host a School Poster contest; h
n-key classes provided by Metropolitan. The Conservation Coordinator also teaches a landscape design class for residents. City staff are ava
howerhead and aerator distribution, and free landscaping classes
ring water conservation tips. 6) Presentations to community groups addressing water supply, water quality, and water conservation issues (s
ring water conservation tips. 6) Presentations to community groups addressing water supply, water quality, and water conservation issues (s



bute various info. Our wholesaler has a large budget for public information about conservation throughout the county that completely covers o
speakers to community groups upon request. The Metropolitan Water District (MWD) and the San Diego County Water Authority have a very
 various info. Our wholesaler has a large budget for public information about conservation throughout the county that completely covers our s
ovides customer consultation services. Other marketing actions include new resident welcome packets, annual water awareness calendar, n
ater Awareness Month by the Anaheim City Council. Anaheim's Water Awareness Campaign includes a water conservation poster contest fo




howerhead and aerator distribution, and free landscaping classes

 n-key classes provided by Metropolitan. The Conservation Coordinator also teaches a landscape design class for residents. City staff are av
 ebsite wich also has videos of city programs, and the SCWA's regional BMP7 activities.

 on water/drought awareness and available programs. We offer landscape classes (PDA) in conjunction with neighboring districts, including a
 on water/drought awareness and available programs. We offer landscape classes (PDA) in conjunction with neighboring districts, including



 sent to all accounts. * Customers receive Annual Water Quality & Consumer Confidence Report * Bills Show comparison water usage with pr

World) in Vallejo, and in supply purchases.

 ew customers' information.
 d includes articles authored by experts and prominent people in the water industry. Infomercials are placed on the District's telephone system
 ew customers' information.
 hedule, special website section, infomercial message, lobby poster with rotating "tips", vehicle decals, and traveling PowerPoint presentation
ecial events such as street fair, Grape Day Festival, National Night Out, and others. The City has a speakers bureau that is available to sma
and City Council field offices; permanent water display located at Olvera Street, a popular Los Angeles landmark and tourist venue; a special

ater Awareness Month by the Anaheim City Council. Anaheim's Water Awareness Campaign includes a water conservation poster contest fo
l Street Faire and the annual landscaping workshops. Information is also available on the city's website. The city's conservation mascot, De
s Annual Street Faire, at annual landscaping workshops, and on the City's website. The conservation mascot, Deputy DewDrop, visits scho

 he District is active in a number of large public outreach events including the City of Chula Vista's Cinco de Mayo (May) and Lemon Festival


omponents are generally organized by the city's Conservation Coordinator.




veloped three water conservation pieces that run frequently on the city's local tv station. The city's community newsletter has articles relating
day," available in print and online; a special insert for "Poway Today" focussed entirely on water conservation, mailed to 20,000 residents and

ocial and political issues pertaining to water in California.
 is a partner in the Conservation Garden and it's available to all member agencies. Monthly public information meetings that provide a region



 is a partner in the Conservation Garden and it's available to all member agencies. Monthly public information meetings that provide a region



 speakers to community groups upon request. The Metropolitan Water District (MWD) and the San Diego County Water Authority have a ver



ocial and political issues pertaining to water in California.
al water conservation information.

 cs are: water conservation, water reliability, water quality and infrastructure planning. The District supports the local, regional and statewide

he County Fair,Spotlight on Hollister, and Farmer's Market to get this information out to the public. A bi-annual newsletter is also sent out to c
he County Fair,Spotlight on Hollister, and Farmer's Market to get this information out to the public. A bi-annual newsletter is also sent out to c
o buy adds on radio and cable TV. Additionally, the Santa Barbara County water purveyors fund a water conservation High School Video Aw
 ls and chose to buy adds on radio and cable TV. Additionally, the Santa Barbara County water purveyors fund a water conservation High Sc
sent to all accounts. * Customers receive Annual Water Quality & Consumer Confidence Report * Bills Show comparison water usage with pr
 servation materials are available. Our water bills sometimes include messages regarding conservation. Water conservation landscape works
  design the aforementioned posters promoting water conservation. Top entries receive prizes as well as extensive public recognition. Water
  design the aforementioned posters promoting water conservation. Top entries receive prizes as well as extensive public recognition. Water
ureau, website information, etc. Landscape seminars are also offered thoroughout the year for both residential and commercial users.
ureau, website information, etc. Landscape seminars are also offered thoroughout the year for both residential and commercial users.
nservation issues and practices. MWD supports these efforts with collateral materials, radio & television advertising.
nservation issues and practices. MWD supports these efforts with collateral materials, radio & television advertising.
ecial events such as street fair, Grape Day Festival, National Night Out, and others. The City has a speakers bureau that is available to small

ency and flyers explaining the City's ordinance prohibiting water waste are mailed to all new water service customers. The City of Camarillo's
ency and flyers explaining the City's ordinance prohibiting water waste are mailed to all new water service customers. The City of Camarillo's



d advertising, community workshops etc. These costs are incurred in-house through the CPAU Marketing Division.
 sage that every drop counts. We send out a quarterly newsletter with water conservation tips and place a note on every water bill with tips al

ustomers who conserve water; host a School Poster contest; have a Water Conservation website in English and Spanish containing program

omponents are generally organized by the city's Conservation Coordinator.
 increased awareness for the need to conserve water. Through Dana Point Ocean Institute we have participated annually in educating 800+
s resulting in increased awareness for the need to conserve water. Through Dana Point Ocean Institute, United Nations Educational, Scientif




 cs are: water conservation, water reliability, water quality and infrastructure planning. The District supports the local, regional and statewide
as of water efficiency including indoor and outdoor water use. Materials are distributed by mailing upon request, during residential and comm
as of water efficiency including indoor and outdoor water use. Materials are distributed by mailing upon request, during residential and comm
ope printing, public outreach events, paid advertising, community workshops etc. These costs are incurred in-house through the CPAU Mark
 landscape contest, Speaker's Bureau and facility tours. Listings in business directories. Press releases, advertising in local and regional pap
ovides customer consultation services. Other marketing actions include new resident welcome packets, annual water awareness calendar, n

 he District is active in a number of large public outreach events including the City of Chula Vista's Cinco de Mayo (May) and Lemon Festival


and City Council field offices; permanent water display located at Olvera Street, a popular Los Angeles landmark and tourist venue; a special
servation materials are available. Our water bills sometimes include messages regarding conservation. Water conservation landscape works


sage that every drop counts. We send out a quarterly newsletter with water conservation tips and place a note on every water bill with tips al



 es. These programs are provided to VWC's customers and will continue to be provided.
ding local issues (shutdowns, conservation messages, landscape contests, school education, etc.). This local communication is acheived th
dge and confidence in the District. Under the management of the Director of Resources, the Public Information Program is executed by one P
 coloring books on water-wise use, water cycle and the history and source of our water supply. Extensive information on conservation practic
 coloring books on water-wise use, water cycle and the history and source of our water supply. Extensive information on conservation practic
e and in the courtyard were planted with drought-resistant plants and designed to demonstrate the beauty of such plants. 4. "Water Awarene
nd in the courtyard were planted with drought-resistant plants and designed to demonstrate the beauty of such plants. 4. "Water Awareness
ation in Joint Public Information Council with the San Diego County Water Authority 11. Participation in the San Diego County California Frien
ation in Joint Public Information Council with the San Diego County Water Authority 11. Participation in the San Diego County California Frien
 e District staffs a booth at numerous community events throughout the year promoting and distributing free conservation brochures and prom
 e District staffs a booth at numerous community events throughout the year promoting and distributing free conservation brochures and prom
 include conservation messages. The customer services section recently redesigned the bill so that the customer receives a conservation m
 include conservation messages. The customer services section recently redesigned the bill so that the customer receives a conservation m

 airs, beach clean-ups, and various community events throughout the year. They strongly focus on education and visit local classrooms provi
 safety fairs, beach clean-ups, and various community events throughout the year. They strongly focus on education and visit local classroom
 tions: *California Water Awareness Campaign, *Water Education Foundation, *Regional Water Authority, *Water Forum. In addition, annual
 ions: *California Water Awareness Campaign, *Water Education Foundation, *Sacramanto Area Water Works Association, *Regional Water
play ads in the local newspaper encouraging customers to use water wisely. We also participate in Water Awareness Month in May by submi

. We also participate in Water Awareness Month in May by submitting press releases to the local paper, placing ads in the paper, and distrib




ough a variety of materials including direct mailings, paid advertising, bill inserts, On-Tap customer newsletter, brochures, water bill message
ough a variety of materials including direct mailings, paid advertising, bill inserts, On-Tap customer newsletter, brochures, water bill message
 campaign makes use of bill inserts, brochures, and articles in the City's quarterly newsletter, City Watch, which is direct mailed to all City re




ctivities. Through participation in RWEPC, presented landscape workshops for homeowners, advertised water conservation through newspa



ticipates in the RWEPC conservation, ULFT, large landscape grant and public outreach activities. Through participation in RWEPC, presente




ner program, tours and outreach.
ner program, tours and outreach.
airs, evapotransporation data availability and a website. Roseville's program consists of numerous informational brochures including resident
airs, evapotransporation data availability and a website. Roseville's program consists of numerous informational brochures including resident
 , CAW-Monterey implemented an award winning "Spring Into Action" campaign to encourage customers to keep water usage low during the




 WaterÆs San Diego District participates in combination of community events, public meetings, outreach campaigns, bill messaging and inse




 of water as a resource and the importance of conservation. In addition to ongoing tours available of district facilities, specialized tours were p
ke strong impressions on the value of water as a resource and the importance of conservation. In addition to ongoing tours available of distric
merous fairs and community events with a booth and distributes free conservation materials.

munity events with a booth and distributes free conservation materials




s, radio interviews, training workshops, demonstration garden, web site information in addtion to participating in several local (media) events.
 n and School Education program. This program includes school outreach, media advertising, commercial consumer outreach, promotional
 year in local newspapers & 2-3 community events are attended annually promoting water conservation.




 aggressive Water Conservation Awareness campaign that includes: 1. Quarterly News Letters; 2. Intermittent Billing Inserts; 3. Regular disp
nservation Awareness campaign that includes: 1. Quarterly News Letters; 2. Intermittent Billing Inserts; 3. Regular display ads and advertoria




 Having conservation materials available at the District office front desk




 nts that occur throughout the year that the District displays a water conservation booth at.
ents that occur throughout the year that the District displays a water conservation booth at.
ities. Through participation in RWA, presented landscape workshops for homeowners, advertised water conservation through newspaper, ra
ticipates in the RWEPC conservation, ULFT, large landscape grant and public outreach activities. Through participation in RWEPC, provided


red to the same period the previous year. There is also a one-year water use history on the bill for water use tracking purposes by the custom
red to the same period the previous year. There is also a one-year water use history on the bill for water use tracking purposes by the custom
 campaign makes use of bill inserts, brochures, and articles in the City's quarterly newsletter, City Watch, which is direct mailed to all City re


rens' groups and adults. We participate in miscellaneous local events as water representatives. We air water conservation PSAa during the s




mined, targeted messages to the relevant audience.




booth/table at community events to promote specific conservation programs and educate event attendees. At the booth customers could rec
nts, print ads, brochures, and several community events and educational workshops.
 m efforts include a variety of components including community events, advertising, direct mailings, regional partnerships, etc.



  advertising in local and regional papers. Community festivals and special events. Partnered activities/events with other utilities/agencies incl
 tion kits, and brochures to account holders. Published article in local newspaper. Put a water conservation message on all utility bills. Worke



munity newsletter has articles relating to water efficiency at least twice a year. City Hall and other city offices provide visitors with brochures. T
 tend; host a School Poster contest; have a Water Conservation website in English and Spanish containing program information, incentives a
  class for residents. City staff are available by appointment to speak to HOA boards & civic groups. Availability of these services is advertise

 ty, and water conservation issues (speakers bureau). 7) Meetings with large-scale irrigators such as Homeowner Associations, Managemen
 ty, and water conservation issues (speakers bureau). 7) Meetings with large-scale irrigators such as Homeowner Associations, Managemen



ut the county that completely covers our service area. They often have advertising campaigns for water conservation.
o County Water Authority have a very visible public information program that reaches our District's customers. Yearly the District does Irrigati
e county that completely covers our service area. They often have advertising campaigns for water conservation.
 annual water awareness calendar, newsletters to customers, seasonal bill messages, CIMIS hotline, and discount coupons from cooperating
 water conservation poster contest for Anaheim elementary school students grade 1 through 6, Participation in the Orange County Children's




  class for residents. City staff are available by appointment to speak to HOA boards & civic groups. Availability of these services is advertise


 with neighboring districts, including a full 4 class series, 1 mini class and a 4 class professional series for landscape maintenance workers. W
  with neighboring districts, including a full 4 class series, 1 mini class and a 4 class professional series for landscape maintenance workers.



 how comparison water usage with previous year on metered accounts. * Bills have conservation messages and/or residential survey offers.




ced on the District's telephone system's on-hold feature that provides information about the District, its activities and programs and offers info

 nd traveling PowerPoint presentation. The District featured these materials through customer service, billing messages and inserts, and at m
 akers bureau that is available to small community groups as well as larger organizations such as the Rotary. Message slides are also shown
 andmark and tourist venue; a special flier regarding conservation was produced and inserted for distribution in the Los Angeles Times and D

 water conservation poster contest for Anaheim elementary school students grade 1 through 6, Participation in the Orange County Children's
. The city's conservation mascot, Deputy DewDrop, visits schools, parks, and public events throughout the City to help spread the word abou
mascot, Deputy DewDrop, visits schools, parks, and public events throughout the City to help spread the word about water conservation.

  de Mayo (May) and Lemon Festival (August), Bonita Festival (September), and events held at the Water Conservation Garden such as it's C




munity newsletter has articles relating to water efficiency at least twice a year. City Hall and other city offices provide visitors with brochures. T
 ation, mailed to 20,000 residents and businesses; brochures at City Hall; a water awareness poster contest for fourth-graders; partnership w


mation meetings that provide a regional conservation strategy. Speakers' Bureau Water Awareness Month Irrigation and water efficiency land



mation meetings that provide a regional conservation strategy. Speakers' Bureau Water Awareness Month Irrigation and water efficiency land



go County Water Authority have a very visible public information program that reaches our District's customers. Yearly the District offers Irriga




 rts the local, regional and statewide community through its public information efforts. COMMUNITY Quarterly customer newsletter: includes

annual newsletter is also sent out to customers. Messages are also included as bill stuffers and at toilet give-away days.
annual newsletter is also sent out to customers. Messages are also included as bill stuffers and at toilet give-away days.
  conservation High School Video Awards program, which results in a 1st, 2nd a 3rd place winners. These videos are then shown on local gov
 rs fund a water conservation High School Video Awards program, which results in a 1st, 2nd a 3rd place winners. These videos are then sho
 how comparison water usage with previous year on metered accounts. * Bills have conservation messages and/or residential survey offers.
 Water conservation landscape workshops are also provided. As a member of the North County Water Agencies, RMWD participates in the a
  extensive public recognition. Water Conservation staff members actively participate in community fairs, providing informational brochures on
  extensive public recognition. Water Conservation staff members actively participate in community fairs, providing informational brochures on
dential and commercial users.
dential and commercial users.
 advertising.
kers bureau that is available to small community groups as well as larger organizations such as the Rotary. Message slides are also shown o

e customers. The City of Camarillo's conservation message is also included in the Annual Water Quality Report (Consumer Confidence Rep
e customers. The City of Camarillo's conservation message is also included in the Annual Water Quality Report (Consumer Confidence Rep




a note on every water bill with tips also. We have water conservation information and tips as well as links to other water conservation sites o

lish and Spanish containing program information, incentives and water conservation tips; and provide free classes on residential Water Wise


ticipated annually in educating 800+ students on water quality and water conservation. HOA's and other associations have benefited from p
 United Nations Educational, Scientific and Cultural Organization (UNESCO)and University California Irvine we have educated and co-spons




rts the local, regional and statewide community through its public information efforts. COMMUNITY Quarterly customer newsletter: includes
equest, during residential and commerical water survyes, at a display in our lobby, and at public events. The City operates two demonstration
equest, during residential and commerical water survyes, at a display in our lobby, and at public events. The City particpates in special event
ed in-house through the CPAU Marketing Division.
, advertising in local and regional papers. Community festivals and special events. Partnered activities/events with other utilities/agencies inc
annual water awareness calendar, newsletters to customers, seasonal bill messages, CIMIS hotline, and discount coupons from cooperating

 de Mayo (May) and Lemon Festival (August), Bonita Festival (September), and events held at the Water Conservation Garden such as it's C


andmark and tourist venue; a special flier regarding conservation was produced and inserted for distribution in the Los Angeles Times and D
Water conservation landscape workshops are also provided. As a member of the North County Water Agencies, RMWD participates in the a


a note on every water bill with tips also. We have water conservation information and tips as well as links to other water conservation sites o




s local communication is acheived through various means, including, but not limited to: press releases, conservation messages, advertising,
mation Program is executed by one Public Information Representative and one Resources Assistant. The Program is responsible for all gen
e information on conservation practices is available on the District╠s web page along with links to conservation programs and a library of app
e information on conservation practices is available on the District*s web page along with links to conservation programs and a library of app
 y of such plants. 4. "Water Awareness Month" activities including an annual "Water Awareness" poster contest. 5. Bill compares current us
of such plants. 4. "Water Awareness Month" activities including an annual "Water Awareness" poster contest. 5. Bill compares current usage
he San Diego County California Friendly Landscape Contest
he San Diego County California Friendly Landscape Contest
 ree conservation brochures and promotional items to the public. 4. Each month water bills include water usage comparison information to th
 ree conservation brochures and promotional items to the public. 4. Each month water bills include water usage comparison information to th
customer receives a conservation message and a comparison to their previous year's use on every bill. The Conservation section also provi
customer receives a conservation message and a comparison to their previous year's use on every bill. The Conservation section also provi

ation and visit local classrooms providing students with valuable educational activities. During the reporting year, the Water Ambassadors att
n education and visit local classrooms providing students with valuable educational activities. During the reporting year, the Water Ambassa
y, *Water Forum. In addition, annual messages are conveyed using: Utility bill inserts, city hall displays, billboards, classroom presentations,
Works Association, *Regional Water Authority (with in-kind support from Sac Area Sewer District, Sac Municipal Utility District), and *Water
r Awareness Month in May by submitting press releases to the local paper, placing ads in the paper, and distributing water conservation mat

 placing ads in the paper, and distributing water conservation materials to the schools in our area. The public information program is a budge




sletter, brochures, water bill messages, demonstration gardens, media events and an active speakers bureau. The public information progra
letter, brochures, water bill messages, demonstration gardens, media events and an active speakers bureau. The public information program
h, which is direct mailed to all City residents. A 24-hour call center is maintained to receive calls, answer questions, and report water emerge




 water conservation through newspaper, radio, and television spots throughout the year. Last year and again this year RWA hired Radio Dis



ugh participation in RWEPC, presented landscape workshops for homeowners, advertised water conservation through newspaper, radio, and
mational brochures including residential rebates and programs, commercial rebates and programs, indoor and outdoor water efficiency tips, B
mational brochures including residential rebates and programs, commercial rebates and programs, indoor and outdoor water efficiency tips, B
s to keep water usage low during the early spring months. Like many of CAW-Monterey's outreach programs the campaign included radio an




h campaigns, bill messaging and inserts, and letters to reach out to customers and promote water use efficiency and conservation. In 2008,




rict facilities, specialized tours were provided to leadership from local cities and local environmental groups and their volunteers. The district
 n to ongoing tours available of district facilities, specialized tours were provided to leadership from local cities and local environmental group




ating in several local (media) events. In partnership with retail nursery stores, provide irrigation education materials ("Rules of Thumb for Wa
ial consumer outreach, promotional materials, community events and fairs, evapotransportation data availability, a web site, and allied orgini
mittent Billing Inserts; 3. Regular display ads and advertorials in weekly newspaper; 4. Regular media press releases; 5. Regular presentatio
. Regular display ads and advertorials in weekly newspaper; 4. Regular media press releases; 5. Regular presentations to community group
 conservation through newspaper, radio, and television spots throughout the year. Last year and again this year RWA hired Radio Disney for
ugh participation in RWEPC, provided landscape workshops for homeowners, advertised water conservation through newspaper, radio, and


 use tracking purposes by the customer.
 use tracking purposes by the customer.
h, which is direct mailed to all City residents. A 24-hour call center is maintained to receive calls, answer questions, and report water emerge


water conservation PSAa during the summer to help reduce peak demand and distribute low flow showerheads, water conservation kits, and




es. At the booth customers could receive information on rebates, innovative devices (waterbrooms, weather-based irrigation controllers, etc.)
onal partnerships, etc.



vents with other utilities/agencies including: the Water Conservation Garden at Cuyamaca College and the Chula Vista Nature Center, Joint P
on message on all utility bills. Worked with other local agencies on production of a WaterWise Gardening CD and developed distribution plan



ces provide visitors with brochures. The City's website has vital information including rebate and grant applications for various water efficient
ng program information, incentives and water conservation tips; and provide free classes on residential Water Wise Gardening and Professio
 lability of these services is advertised in both the billing insert (newsletter) and the City Community Services Dept. brochure, as well as on th

meowner Associations, Management Groups and County Landscape Maintenance Supervisors to encourage elimination of slope runoff, and
meowner Associations, Management Groups and County Landscape Maintenance Supervisors to encourage elimination of slope runoff, and



conservation.
mers. Yearly the District does Irrigation training classes for both residential customers and Professional Landscapers at various community c

 d discount coupons from cooperating plant nurseries.
ation in the Orange County Children's Water Education Festival, a water awareness booth at the community Farmer's Market, Large Water A




ailability of these services is advertised in both the billing insert (newsletter) and the City Community Services Dept. brochure, as well as on th


r landscape maintenance workers. We also provide information direct to the public and send conservation information based on cycle read e
or landscape maintenance workers. We also provide information direct to the public and send conservation information based on cycle read



ges and/or residential survey offers. * Over time Residential or CII survey and plumbing retrofit offers are sent to all accounts with brochure d




ctivities and programs and offers information on conservation and rebates. The District has a website, www.mvwd.org, that contains informa

lling messages and inserts, and at multiple community events. Monte Vista Water District continues to actively promote community aware
tary. Message slides are also shown on the City's local cable television.
tion in the Los Angeles Times and Daily News in English and in Impacto in Spanish. Print advertisements were placed twice monthly beginni

ation in the Orange County Children's Water Education Festival, a water awareness booth at the community Farmer's Market, Large Water A
the City to help spread the word about water conservation.
 word about water conservation.

er Conservation Garden such as it's California Friendly Gardening Festival (October), its California Friendly Plant Sale (March) and its Spring




ces provide visitors with brochures. The City's website has vital information including rebate and grant applications for various water efficient
test for fourth-graders; partnership with the Library to celebrate Water Awareness Month; speakers bureau presentations to 12 community gr


 th Irrigation and water efficiency landscape classes In Oceanside. Giveaways in lobby; cable tv appearances; North County Water Agencies



 th Irrigation and water efficiency landscape classes In Oceanside. Giveaways in lobby; cable tv appearances; North County Water Agencies



omers. Yearly the District offers Irrigation training classes for both residential customers and Professional Landscapers at various community




arterly customer newsletter: includes annual water quality report and seasonal information. Public outreach notices: includes time-sensitive in

give-away days.
give-away days.
 e videos are then shown on local government access TV, as well as cable TV channels. Furthermore, the District maintains a demonstration
e winners. These videos are then shown on local government access TV, as well as cable TV channels. Furthermore, the District maintains
 ges and/or residential survey offers. * Over time Residential or CII survey and plumbing retrofit offers are sent to all accounts with brochure d
 gencies, RMWD participates in the annual Water Awareness 4th grade poster contest and calendar.
  providing informational brochures on the various programs and promoting both simple and highly technical conservation measures. Addition
  providing informational brochures on the various programs and promoting both simple and highly technical conservation measures. Addition
ary. Message slides are also shown on the City's local cable television.

y Report (Consumer Confidence Report).
y Report (Consumer Confidence Report).




s to other water conservation sites on our website.

ee classes on residential Water Wise Gardening and Professional Landscape Conservation workshops. We also ran an extensive water use


r associations have benefited from presentations resulting in repairing and installing efficeint landscape irrigation and at times replacing plan
vine we have educated and co-sponsored education of children K-12 on water conservation and innovation technology through (W.I.N.) Wate




arterly customer newsletter: includes annual water quality report and seasonal information. Public outreach notices: includes time-sensitive in
 The City operates two demonstration gardens on City property and coordinates with other local agencies to promote five other demonstratio
 The City particpates in special events throughout the year including Earth Day and Water Awareness Month. The City operates two demons

vents with other utilities/agencies including: the Water Conservation Garden at Cuyamaca College and the Chula Vista Nature Center, Joint
d discount coupons from cooperating plant nurseries.

er Conservation Garden such as it's California Friendly Gardening Festival (October), its California Friendly Plant Sale (March) and its Spring


tion in the Los Angeles Times and Daily News in English and in Impacto in Spanish. Print advertisements were placed twice monthly beginni
gencies, RMWD participates in the annual Water Awareness 4th grade poster contest and calendar.


s to other water conservation sites on our website.




 onservation messages, advertising, automated phone dialing programs, letters, articles, presentations, etc.
he Program is responsible for all general public information, including brochures, newsletters, public notifications; community outreach such a
 rvation programs and a library of appropriate planting for our semi-arid region. At events such as the May Water Awareness Celebration, wa
 vation programs and a library of appropriate planting for our semi-arid region. At events such as the May Water Awareness Celebration, wat
contest. 5. Bill compares current usage to use during the same time period in the previous year. 6. Annual Water Quality Report 7. Paticip
ntest. 5. Bill compares current usage to use during the same time period in the previous year. 6. Annual Water Quality Report 7. Paticipation


 usage comparison information to the previous year's usage. 5. Paid Advertising in local school and community publications to promote cons
 usage comparison information to the previous year's usage. 5. Paid Advertising in local school and community publications to promote cons
 The Conservation section also provides freebies/giveaways that are available during our Water-Wise Walk-Thrus. Regular conservation out
 The Conservation section also provides freebies/giveaways that are available during our Water-Wise Walk-Thrus. Regular conservation out

 ng year, the Water Ambassadors attended annual events, such as the Long Beach Unified School District Science Fair, Earth Day at the Aq
e reporting year, the Water Ambassadors attended annual events, such as the Long Beach Unified School District Science Fair, Earth Day at
 billboards, classroom presentations, distribution of newsletter messages, radio advertisements, television appearances, presentations at com
Municipal Utility District), and *Water Forum. In addition, annual messages are conveyed using: Utility bill inserts, city hall displays, billboards
d distributing water conservation materials to the schools in our area. The public information program is a budgeted program within the Wate

 ublic information program is a budgeted program within the Water Resources Planning Department.




 ureau. The public information program, including the water conservation program, is carried out through the entire CCWD service area. In 2
ureau. The public information program, including the water conservation program, is carried out through the entire CCWD service area. In FY
 r questions, and report water emergencies. Call center staff are trained as those that often respond first to water conservation-related quest




again this year RWA hired Radio Disney for outreach and they did a wonderful job!



vation through newspaper, radio, and television spots throughout the year. Last year and again this year RWA hired Radio Disney for outreac
or and outdoor water efficiency tips, Backyards from the Ground Up for landscaping brochures, Rules of Thumb for Water Wise Gardening b
or and outdoor water efficiency tips, Backyards from the Ground Up for landscaping brochures, Rules of Thumb for Water Wise Gardening b
 ams the campaign included radio and TV advertising, newspaper articles and ads, bill messaging and outreach and community events. The




fficiency and conservation. In 2008, California American Water continued to participate in the annual Sand Castle Expo in Imperial Beach. In




 ps and their volunteers. The district continued its outreach through traditional media, including newsletter ads, portions of the Water Quality
 cities and local environmental groups and their volunteers. The district continued its outreach through traditional media, including newsletter




n materials ("Rules of Thumb for Water Wise Gardens") to customers. Developed CII brochure with program information. Supported local ag
ailability, a web site, and allied orginizations outreach. In 2008 the program promoted water conservation actvities through paid advertising,
ess releases; 5. Regular presentations to community groups, service clubs and home owners associations; 6. Water Conservation Informati
ar presentations to community groups, service clubs and home owners associations; 6. Water Conservation Information Boot at community e
his year RWA hired Radio Disney for outreach and they did a wonderful job!
ation through newspaper, radio, and television spots throughout the year. Last year and again this year RWA hired Radio Disney for outreac




r questions, and report water emergencies. Call center staff are trained as those that often respond first to water conservation-related quest


rheads, water conservation kits, and other promotional materials to the public to encourage water conservation. We have distributed a Wate




ther-based irrigation controllers, etc.), and useful water saving tips for adults and kids. California American Water also coordinated two comm
he Chula Vista Nature Center, Joint Public Information Committee, San Diego Gas & Electric Conservation Exchange events, Regional Land
g CD and developed distribution plan for the CD.



pplications for various water efficient fixtures and landscape projects. The City has 2 water efficient demonstration gardens open to the public
Water Wise Gardening and Professional Landscape Conservation workshops. We also ran an extensive water use reduction campaign (10-
 ices Dept. brochure, as well as on the bill itself for special events. We normally staff an exhibit booth at 4th of July community gatherings, at

urage elimination of slope runoff, and abusive water use. 8) Presenting previous consumption data on current billings. 9) Participation at spe
urage elimination of slope runoff, and abusive water use. 8) Presenting previous consumption data on current billings. 9) Participation at spe




Landscapers at various community complexes. Also included are occassional press releases, and special water information supplements in


nity Farmer's Market, Large Water Awareness posters and tip cards at City Hall and other facilities throughout the City, Water Awareness ad




vices Dept. brochure, as well as on the bill itself for special events. We normally staff an exhibit booth at 4th of July community gatherings, at


on information based on cycle read exception reporting to customers with significant increases in their consumption. (target marketing). Cus
ation information based on cycle read exception reporting to customers with significant increases in their consumption. (target marketing)



e sent to all accounts with brochure describing advantages of surveys. Brochures with household and lawn watering conservation tips are giv




ww.mvwd.org, that contains information on conservation activities, including rebates and other programs. The District participates in a numb

o actively promote community awareness of water-related issues and conservation, incorporating the "Watch the Water" theme wherever po
 s were placed twice monthly beginning in November of 2005 and terminating December 2006 in various languages in the community press a

nity Farmer's Market, Large Water Awareness posters and tip cards at City Hall and other facilities throughout the City, Water Awareness ad



dly Plant Sale (March) and its Spring Garden Festival (May). The District also promotes the California Friendly Landscape Contest, which sta




pplications for various water efficient fixtures and landscape projects. The City has 2 water efficient demonstration gardens open to the public
 au presentations to 12 community groups; two bill inserts on water conservation in FY 2008; California-friendly landscape classes for homeo


nces; North County Water Agencies Water Awareness Month 4th grade poster contest; Oceanside magazine articles; brochures sent with a



nces; North County Water Agencies Water Awareness Month 4th grade poster contest; Oceanside magazine articles; brochures sent with a



al Landscapers at various community complexes. Also included are occasional press releases, and special water information supplements in




ch notices: includes time-sensitive information on rate increases and chloraminated water adjustments. Bottled water program: reaching 80 o



he District maintains a demonstration garden to promote and encourage appropriate landscape water conservation.
  Furthermore, the District maintains a demonstration garden to promote and encourage appropriate landscape water conservation.
e sent to all accounts with brochure describing advantages of surveys. Brochures with household and lawn watering conservation tips are giv

ical conservation measures. Additional components of this program include: updating and maintaining the Department*s and Water Conserv
ical conservation measures. Additional components of this program include: updating and maintaining the Department*s and Water Conserv
  We also ran an extensive water use reduction campaign (10-15%) that involved additional marketing, mailings and numerous press activitie


irrigation and at times replacing plantings to drought tolerant landscaping.
 on technology through (W.I.N.) Water Innovation Now! program. HOA's and associations have benefited by our presentations resulting in re




ch notices: includes time-sensitive information on rate increases and chloraminated water adjustments. Bottled water program: reaching 80 o
s to promote five other demonstration gardens in the region. City particpates in regional water conservation website sbwater.org. As well as i
onth. The City operates two demonstration gardens on City property and coordinates with other local agencies to promote five other demons

 he Chula Vista Nature Center, Joint Public Information Committee, San Diego Gas & Electric Conservation Exchange events, Regional Land


dly Plant Sale (March) and its Spring Garden Festival (May). The District also promotes the California Friendly Landscape Contest, which sta


 s were placed twice monthly beginning in November of 2005 and terminating December 2006 in various languages in the community press a




fications; community outreach such as open houses, tours, educational workshops, and education in the local schools; intergovernmental ou
ay Water Awareness Celebration, water conservation is promoted through interactive games and distribution of information. Landscape work
y Water Awareness Celebration, water conservation is promoted through interactive games and distribution of information. Landscape works
 nual Water Quality Report 7. Paticipation in Local Country Days Event, giveaway conservation, educational items, low flow shower heads.
 Water Quality Report 7. Paticipation in Local Country Days Event, giveaway conservation, educational items, low flow shower heads. 8. Bill i


mmunity publications to promote conservation. 6. Banners for local community booths and parade float, promoting water conservation. 7. Par
mmunity publications to promote conservation. 6. Banners for local community booths and parade float, promoting water conservation. 7. Par
 alk-Thrus. Regular conservation outreach activities include: publication of brochures and related program support materials, direct mail to pr
 alk-Thrus. Regular conservation outreach activities include: publication of brochures and related program support materials, direct mail to pr

 ict Science Fair, Earth Day at the Aquarium of the Pacific, Long Beach Honors Earth Day and CPR Sunday (through the Red Cross), providi
ool District Science Fair, Earth Day at the Aquarium of the Pacific, and CPR Sunday (through the Red Cross), providing those in attendance w
  n appearances, presentations at community meetings, workshops and booths at various events.
 l inserts, city hall displays, billboards, classroom presentations, distribution of newsletter messages using SWSD and SMUD bills to promote
 a budgeted program within the Water Resources Planning Department.




h the entire CCWD service area. In 2007, CCWD participated in a Regional Conservation Campaign as well which delivered conservation m
the entire CCWD service area. In FY08, CCWD participated in a Regional Conservation Campaign which delivered conservation messages
t to water conservation-related questions and are able to provide a substantial amount of information on the subject. Customers also receive




 RWA hired Radio Disney for outreach and they did a wonderful job!
 Thumb for Water Wise Gardening booklets, and Water Efficient Landscaping brochures. Give-a-way items include leak detection rulers, wat
 Thumb for Water Wise Gardening booklets, and Water Efficient Landscaping brochures. Give-a-way items include leak detection rulers, wat
 utreach and community events. The reporting below under Section 3 represents the total combined efforts by CAW-Monterey and MPWMD




 nd Castle Expo in Imperial Beach. In addition to creating a water-resource focused sandcastle for the annual competition, California America




er ads, portions of the Water Quality Report dedicated to conservation messages, on-hold messages for incoming calls, publications, web inf
aditional media, including newsletter ads, portions of the Water Quality Report dedicated to conservation messages, on-hold messages for i




gram information. Supported local agency events by providing exhibit materials. Maintain ET telephone line with CIMIS information, in coope
on actvities through paid advertising, press release announcements, public service announcements, bill inserts, newsletter articles, radio inte
ons; 6. Water Conservation Information Boot at community events; 8. Information sharing via annual Multi Water District Meetings; 9. Websit
ation Information Boot at community events; 8. Information sharing via annual Multi Water District Meetings; 9. Electronic distribution of press
RWA hired Radio Disney for outreach and they did a wonderful job!




t to water conservation-related questions and are able to provide a substantial amount of information on the subject. Customers also receive


ervation. We have distributed a Waterwise Gardening CD that shows the public how to design and manage a Waterwise Garden for the Red




an Water also coordinated two community meetings on the new tiered rate structure and water conservation. Both meeting were held in a ce
 ion Exchange events, Regional Landscape contest. Customer service staff provide direct communication by during high-bill investigations.




 onstration gardens open to the public. The city provides information at local outreach events such as Santa Monica Festival, Earth Day even
 e water use reduction campaign (10-15%) that involved additional marketing and mailings.
 4th of July community gatherings, at summer concerts, and at the Earth Day fair. We participate in MWDOC's monthly regional Public Affairs

 urrent billings. 9) Participation at special events (fairs, festivals and forums).
 urrent billings. 9) Participation at special events (fairs, festivals and forums).




 ial water information supplements in area newspapers. Other information resources the District uses are as follows: Water Awareness Calen


 ughout the City, Water Awareness ads with water conservation tips in the Anaheim Bulletin newspaper, Home Gardeners Workshops promo




  4th of July community gatherings, at summer concerts, and at the Earth Day fair. We participate in MWDOC's monthly regional Public Affair


 onsumption. (target marketing). Customer calls on consumption are routed to the conservation coordinator to help the customer determine w
  consumption. (target marketing)



 wn watering conservation tips are given to survey participants. PROGRAMS CONDUCTED BY KERN COUNTY WATER AGENCY (KCWA)




 s. The District participates in a number of community events throughout the year and sponsors exhibits that provide information on water and

Watch the Water" theme wherever possible. It has an on-going quarterly publication, Waterline, that is included in all customer billing stateme
s languages in the community press and major daily newspapers serving Los Angeles to Promote awareness of and participation in LADWP'

ughout the City, Water Awareness ads with water conservation tips in the Anaheim Bulletin newspaper, Home Gardeners Workshops promo



riendly Landscape Contest, which started in Otay in 2003 and expanded to include 12 of the 23 CWA member agencies in FY 2007. Winners




onstration gardens open to the public. The city provides information at local outreach events such as Santa Monica Festival, Earth Day even
riendly landscape classes for homeowners and landscape professionals; a California-Friendly Landscape Contest; use of the City's cable ac


gazine articles; brochures sent with all customer correspondence.



gazine articles; brochures sent with all customer correspondence.



cial water information supplements in area newspapers. Other information resources the District uses are as follows: Water Awareness Cale




Bottled water program: reaching 80 organizations, including Temecula Rotary, habitat for Humanity, Temecula Valley Public Library, America




dscape water conservation.
wn watering conservation tips are given to survey participants. PROGRAMS CONDUCTED BY KERN COUNTY WATER AGENCY (KCWA)

he Department*s and Water Conservation web-site, providing more and better quality brochures and fact sheets that have a centralized them
he Department*s and Water Conservation web-site, providing more and better quality brochures and fact sheets that have a centralized them
mailings and numerous press activities.



d by our presentations resulting in repairing and installing efficeint landscaping irrigation and at times replacing plantings to drought tolerant l




Bottled water program: reaching 80 organizations, including Temecula Rotary, habitat for Humanity, Temecula Valley Public Library, America
ion website sbwater.org. As well as is a sponsor of the annaul water conservation media campaign in SB County.
encies to promote five other demonstration gardens in the region. City particpates in regional water conservation website sbwater.org. As we

tion Exchange events, Regional Landscape contest. Customer service staff provide direct communication by during high-bill investigations.


riendly Landscape Contest, which started in Otay in 2003 and expanded to include 17 of the 24 CWA member agencies in FY 2008. Winners


s languages in the community press and major daily newspapers serving Los Angeles to Promote awareness of and participation in LADWP'




e local schools; intergovernmental outreach; news media outreach; and evaluations. Our program is also responsible for employee outreach,
ution of information. Landscape workshops have been offered to customers in which participants receive hands-on experience and lessons
 tion of information. Landscape workshops have been offered to customers in which participants receive hands-on experience and lessons o
 onal items, low flow shower heads. 8. Bill inserts on Landscape training classes and conservation reminders.
 ems, low flow shower heads. 8. Bill inserts on Landscape training classes and conservation.


promoting water conservation. 7. Parades: Promotional items imprinted with water conservation messages are handed out to the public, such
promoting water conservation. 7. Parades: Promotional items imprinted with water conservation messages are handed out to the public, such
m support materials, direct mail to promote conservation to residential high users and commercial customers, bill insert newsletters and mes
m support materials, direct mail to promote conservation to residential high users and commercial customers, bill insert newsletters and mes

day (through the Red Cross), providing those in attendance with valuable water conservation materials. LBWD also promotes Water Awaren
oss), providing those in attendance with valuable water conservation materials.   LBWD also promotes Water Awareness Month during th

g SWSD and SMUD bills to promote joint rebate campaigns, radio advertisements, television appearances, presentations at community m




well which delivered conservation messages to a broad audience around the Bay Area.
h delivered conservation messages to a broad audience around the Bay Area.
the subject. Customers also receive a Consumer Confidence Report each year that details where their water comes from and wh
ms include leak detection rulers, water bottles, pens, pencils, Water-Wise Gardening in the Gold County Region CD, and T-shirts. Informatio
ms include leak detection rulers, water bottles, pens, pencils, Water-Wise Gardening in the Gold County Region CD, and T-shirts. Informatio
orts by CAW-Monterey and MPWMD as funded through CAW customer monthly water bills.




nnual competition, California American Water had a large Company booth to promote specific conservation programs and educate event atte




 incoming calls, publications, web information, presence at events, and presentations to local groups. Efforts continue to r
n messages, on-hold messages for incoming calls, publications, web information, presence at events, and presentations to l




ine with CIMIS information, in cooperation with San Juan Water District operate telephone Hot Line with current ET data, provide ETo a
nserts, newsletter articles, radio interviews, training workshops, demonstration garden, web site information in addtion to participating in
 lti Water District Meetings; 9. Website re-design. 10. Community signs, table tents. 
ngs; 9. Electronic distribution of press release, water conservation events and publications (brochures, programs and newsletters); 10. Comm
 the subject. Customers also receive a Consumer Confidence Report each year that details where their water comes from and wh


age a Waterwise Garden for the Redding area. We distribute material to Turtle Bay Exploration Park Museum (a local natural resources mus




ation. Both meeting were held in a centralized location in the Ventura service area to directly answer customers╒ questions on their water bil
n by during high-bill investigations.




nta Monica Festival, Earth Day events, Green Building Expo, Water Awareness Exhibit at the library and city hall

DOC's monthly regional Public Affairs Workgroups, and occasionally articles about our programs appear in local newspapers.




e as follows: Water Awareness Calendars which are given out to many of our customers, school teachers, and the students. The water aware


Home Gardeners Workshops promoted through direct mail advertising to all Anaheim residents. Anaheim customers also receive program in




DOC's monthly regional Public Affairs Workgroups, and occasionally articles about our programs appear in local newspapers.


ator to help the customer determine ways to save water. This has been a stepping stone to establish a working relationship




 OUNTY WATER AGENCY (KCWA) AND WATER ASSOCIATION OF KERN COUNTY (WAKC) * KCWA "Water Age" newsletter is availab




that provide information on water and conservation. District staff is active in several chambers of commerce, providing a

cluded in all customer billing statements. Information on rebates and conservation are included in each issue. Another publicati
ness of and participation in LADWP's residential water conservation programs. The LADWP Public Affairs Division prepares an outreach pro

Home Gardeners Workshops promoted through direct mail advertising to all Anaheim residents. Anaheim customers also receive program in



ember agencies in FY 2007. Winners are highlighted at the Spring Garden Festival each May and prizes are awarded to the winners. Sign




nta Monica Festival, Earth Day events, Green Building Expo, Water Awareness Exhibit at the library and city hall
pe Contest; use of the City's cable access channel to run slides promoting water conservation; use of the event-announcement kiosks




e as follows: Water Awareness Calendars which are given out to many of our customers, school teachers, and the students. The water awa




mecula Valley Public Library, American Cancer Society and Boys & Girls Club. Community Water Conservation Festival: co-spo




OUNTY WATER AGENCY (KCWA) AND WATER ASSOCIATION OF KERN COUNTY (WAKC) * KCWA "Water Age" newsletter is distribu

t sheets that have a centralized theme for water conservation, advertising, working with local television and radio news stations, and coordi
t sheets that have a centralized theme for water conservation, advertising, working with local television and radio news stations, and coordi
placing plantings to drought tolerant landscaping. Newport Beach Co-sponspored the California Friendly Garden Contest whereby, profiling t




mecula Valley Public Library, American Cancer Society and Boys & Girls Club. Community Water Conservation Festival: co-spo

servation website sbwater.org. As well as is a sponsor of the annaul water conservation media campaign in SB County.

on by during high-bill investigations.


ember agencies in FY 2008. Winners are highlighted at the Spring Garden Festival each May and prizes are awarded to the winners. Sign


ness of and participation in LADWP's residential water conservation programs. The LADWP Public Affairs Division prepares an outreach pro




o responsible for employee outreach, including the District*s employee newsletter, and internal guidelines on use of the logo and missi
 e hands-on experience and lessons on landscape design, plants for Southern California, landscape sprinkler systems and landsca
 hands-on experience and lessons on landscape design, plants for Southern California, landscape sprinkler systems and landscap




es are handed out to the public, such as Frisbee,Yo-yo's and sponges. 8. Chamber Mixer 9. Three free Residential Landscape classes ar
es are handed out to the public, such as Frisbee,Yo-yo's and sponges. 8. Chamber Mixer 9. Three free Residential Landscape classes ar
mers, bill insert newsletters and messages
mers, bill insert newsletters and messages

LBWD also promotes Water Awareness Month during
s Water Awareness Month during the month of

ces, presentations at community m




water comes from and wh
y Region CD, and T-shirts. Information is distribute
y Region CD, and T-shirts. Information is distribute




tion programs and educate event attendees. At the




fforts continue to r
nd presentations to l




 current ET data, provide ETo a
ation in addtion to participating in
rograms and newsletters); 10. Community si
water comes from and wh


seum (a local natural resources musuem) for




tomers╒ questions on their water bill, how
  in local newspapers.




 s, and the students. The water awarenes


 m customers also receive program information from the




 r in local newspapers.


working relationship




WA "Water Age" newsletter is available on the Agency's website each month to members o




erce, providing a

ssue. Another publicati
 irs Division prepares an outreach program annually

 m customers also receive program information from the



s are awarded to the winners. Sign




e event-announcement kiosks




 rs, and the students. The water awaren




ervation Festival: co-spo




WA "Water Age" newsletter is distributed monthly to members of all water related agenc

and radio news stations, and coordi
and radio news stations, and coordi
 Garden Contest whereby, profiling t




ervation Festival: co-spo

n in SB County.




s are awarded to the winners. Sign


 irs Division prepares an outreach program annually




s on use of the logo and missi
nkler systems and landsca
kler systems and landscap




 Residential Landscape classes ar
 Residential Landscape classes ar
Wholesaler-Sponsored Programs
                                                                             Paid      # Paid
                                                           Actual            Advertisi Advertising
Reporting Unit Name                           Category     Expenditures      ng?       Events
Metropolitan Water District of SC             Wholesaler       $5,958,089    yes                27329
Metropolitan Water District of SC             Wholesaler       $1,522,124    yes                 5769
Santa Clara Valley Water District             Wholesaler          $550,000   yes                   59
Central Basin MWD                             Wholesaler          $360,211   yes                   16
Santa Clara Valley Water District             Wholesaler          $310,000   yes                   26
Upper San Gabriel Valley MWD                  Wholesaler          $303,264   yes                   27
Upper San Gabriel Valley MWD                  Wholesaler          $279,378   yes                   39
Central Basin MWD                             Wholesaler          $279,255   yes                   21
City of San Diego - Wholesaler                Wholesaler          $248,400   yes                    8
Three Valleys Municipal Water District        Wholesaler          $215,000   yes                   16
Three Valleys Municipal Water District        Wholesaler          $203,800   yes                   26
City of San Diego - Wholesaler                Wholesaler          $200,601   yes                    2
Sonoma County Water Agency                    Wholesaler          $162,334   yes                   30
Contra Costa WD - Wholesale                   Wholesaler          $101,700   yes                   10
Contra Costa WD - Wholesale                   Wholesaler          $101,671   yes                    8
Sonoma County Water Agency                    Wholesaler           $98,524   yes                   18
Kern County Water Agency                      Wholesaler           $24,766   yes                    2
Kern County Water Agency                      Wholesaler           $19,994   yes                    3
Orange County Water District                  Wholesaler           $10,000   no                     0
Orange County Water District                  Wholesaler            $9,000   no                     0
North of the River MWD - Wholesale            Wholesaler            $3,912   yes                    2
North of the River MWD - Wholesale            Wholesaler            $2,254   yes                    3
Elsinore Valley MWD - Wholesale               Wholesaler                $0   yes                    0
Elsinore Valley MWD - Wholesale               Wholesaler                $0   yes                    0
Mojave Water Agency                           Mixed               $750,000   yes                    4
West Basin MWD                                Mixed               $241,051   yes                    5
Inland Empire Utilities Agency                Mixed               $198,718   yes                   70
West Basin MWD                                Mixed               $196,193   yes                    5
Municipal Water District of Orange County     Mixed               $186,524   yes                  339
Solano County Water Agency                    Mixed               $160,000   yes                  120
Municipal Water District of Orange County     Mixed               $154,460   yes                    9
Inland Empire Utilities Agency                Mixed               $137,416   yes                   50
Castaic Lake Water Agency                     Mixed               $105,000   yes                   50
Western MWD of Riverside County - Wholesale   Mixed               $102,091   yes                    7
San Juan Water District - Wholesale           Mixed                $94,494   yes                   13
San Diego County Water Authority              Mixed                $80,000   no                     0
San Diego County Water Authority              Mixed                $80,000   yes                    0
Calleguas Municipal Water District            Mixed                $61,000   yes               43,000
Castaic Lake Water Agency                     Mixed                $55,000   yes                   22
Santa Barbara County Water Agency             Mixed                $52,400   yes                    6
Western MWD of Riverside County - Wholesale   Mixed                $46,100   yes                    3
San Juan Water District - Wholesale           Mixed                $44,768   yes                  157
Santa Barbara County Water Agency             Mixed                $35,519   yes                    6
Stockton East Water District                  Mixed                $16,000   yes                    6
Placer County Water Agency - Wholesale        Mixed                $15,000   yes                    6
Placer County Water Agency - Wholesale         Mixed   $15,000   yes    13
Solano County Water Agency                     Mixed   $15,000   yes     4
Stockton East Water District                   Mixed   $13,500   yes   300
Calleguas Municipal Water District             Mixed    $8,000   no
Foothill Municipal Water District              Mixed    $1,640   no
Foothill Municipal Water District              Mixed        $0   no
Sacramento County Water Agency - Wholesale     Mixed        $0   yes   10
Sacramento County Water Agency - Wholesale     Mixed        $0   yes   15
Eastern Municipal Water District - Wholesale   Mixed             yes    5
Eastern Municipal Water District - Wholesale   Mixed             yes    6
City of Sacramento - Wholesale
City of Sacramento - Wholesale
Covina Irrigating Co.
Covina Irrigating Co.
Mojave Water Agency
San Francisco PUC - Wholesale
San Francisco PUC - Wholesale
Zone 7 Water Agency
Zone 7 Water Agency
                                     Bill Inserts/ # Inserts,       Customer bill      Demonstra
Public Service # Public Service      Newsletters/ newsletters/      with water usage   tion
Announcments? Announcements          Brochures? brochures           comparisons?       Gardens?
yes                           531    yes                       26   no                 yes
yes                           300    yes                       25   no                 yes
yes                             32   yes                        3   no                 yes
no                               0   yes                       37   no                 no
yes                              0   yes                        7   no                 yes
yes                              1   no                             no                 yes
no                                   no                             no                 no
no                                   yes                       31   no                 no
yes                             14   yes                       82   yes                yes
no                                   yes                        2   no                 yes
no                                   yes                        4   yes                yes
yes                              1   yes                       39   yes                yes
yes                              2   yes                        2   no                 no
yes                           300    yes                        4   yes                yes
yes                           300    yes                        4   yes                yes
yes                              1   yes                        2   no                 no
yes                              2   yes                       12   yes                yes
yes                              3   yes                       12   yes                yes
yes                              7   yes                        7   yes                no
yes                              7   yes                        7   yes                no
yes                              2   yes                       12   yes                no
yes                              3   yes                       12   yes                no
yes                              0   yes                        0   yes                no
yes                              0   yes                        0   yes                no
yes                           576    yes                       22   yes                yes
yes                             32   no                         0   no                 yes
no                                   yes                       45   no                 yes
yes                             32   no                             no                 yes
no                               0   yes                   499964   no                 no
no                                   no                             no                 yes
no                               0   yes                   961000   no                 no
no                                   yes                       45   no                 yes
yes                             10   yes                        8   no                 yes
yes                             16   yes                        0   no                 yes
yes                           823    yes                       19   yes                yes
yes                              2   yes                       10   no                 yes
yes                              2   yes                       20   no                 yes
yes                        18,000    no                             no                 no
yes                              5   yes                        5   no                 yes
yes                              6   yes                       17   no                 yes
yes                             12   yes                        0   yes                yes
yes                             55   yes                       13   yes                yes
yes                              6   yes                       17   no                 yes
yes                              3   no                         0   no                 no
yes                           100    yes                       12   yes                yes
yes   823 yes   12 yes   yes
no        no       no    yes
no        no       no    no
no        no       no    yes
no        no       no    yes
no        no       no    yes
yes    22 yes    8 yes   yes
yes    16 yes    3 no    yes
no        yes    8 yes   no
no        yes    8 yes   yes
#                Media or # Media                # Public
Demonstration    Special  or Special Speaker's   Speaking         Coordination
gardens          Events? Events      Bureau?     Events           with others?   Comments
             8   yes              17 yes                    37    yes            Major advertising and public relations ca
            22   yes              13 yes                    14    yes            Major advertising and public relations ca
             1   yes              29 no                           yes            The water conservation campaign was l
                 yes              51 yes                    17    yes            The Public Information Program consist
            1    yes              41 yes                     1    yes            FY 07/08 BMP 7     The water conservatio
            1    yes              10 yes                     2    yes            USGVMWD's has a Community and Go
                 yes               8 yes                     5    yes            USGVMWD's has a Community and Go
                 yes              63 yes                    20    yes            The Public Information Program educat
            4    yes              48 yes                    24    yes            The same as the retail effort, however th
            1    yes               6 no                           yes            Three Valleys works collaboratively with
            1    yes               8 no                           yes            Three Valleys works collaboratively with
            6    yes              23 yes                     23   yes            The same as the retail effort, however th
                 yes              10 yes                     20   yes            Program is implemented by SCWA Pub
            2    yes              19 yes                     15   yes            The Contra Costa Water District's (CCW
            2    yes              18 yes                      9   yes            The Contra Costa Water District's (CCW
                 yes               6 yes                     20   yes            Program is implemented by SCWA Pub
            2    yes               3 yes                      5   yes            A full time consultant is employed who r
            2    yes               3 yes                      5   yes            A full time consultant is employed who r
            0    yes               3 yes                      6   yes            OCWD conducts four public information
            0    yes               3 yes                      6   yes            OCWD conducts four public information
                 yes               3 yes                      5   yes            PROGRAMS CONDUCTED BY OMWC
                 yes               3 yes                      5   yes            PROGRAMS CONDUCTED BY OMWC
            0    yes               0 yes                      0   yes            We offer the same education and conse
            0    yes               0 yes                      0   yes            We offer the same education and conse
            5    yes              10 yes                      0   yes            Mojave Water Agency has a Public Info
            1    yes               9 yes                      5   yes            West Basin's Public Information Program
            4    yes              75 yes                     55   yes            IEUA has two full-time Public Informatio
            1    yes              32 yes                      5   yes            West Basin's Public Information Program
            0    yes              42 yes                    126   yes            The Municipal Water District of Orange
            1    yes               1 no                           yes            SCWA is the wholesaler and we provide
            0    yes              37 yes                     94   yes            The Municipal Water District of Orange
            4    yes              65 yes                     40   yes            IEUA has two full-time Public Informatio
           60    yes               5 yes                      2   yes            Implemented a centralized, valley wide
            1    yes               5 yes                     19   yes            Western's public affairs team broadcast
           41    yes              15 yes                     10   yes            The District has an on-site water efficien
            3    yes              12 yes                     50   yes            The Authority's Public Affairs Departme
            3    yes              30 yes                    125   yes            The Authority's Public Affairs Departme
                 yes               0 yes                      0   yes            District promotes conservation, educatio
           58    yes               7 yes                      3   yes            Implemented a valley wide communicat
            1    yes               3 no                       0   yes               The Santa Barbara County Water Ag
            0    yes               4 yes                     10   yes            Western's public affairs team broadcast
           31    yes              10 yes                      0   yes            The District has an on-site water efficien
            1    yes               3 no                       0   yes               The Santa Barbara County Water Ag
            0    yes               2 no                       0   yes            The District participates in the Stockton
            1    yes               3 yes                      1   yes            PCWA participtes in the Auburn Home S
   1 yes     12 yes    8 yes   PCWA participtes in the Auburn Home S
   1 no         no       yes   SCWA is the wholesaler and we provide
     yes      1 no       yes   The District participates in the Stockton
5500 yes   2500 yes    0 yes   District promotes conservation, educatio
   1 yes      3 no       yes   MWD Public Information Programs are
   1 yes      2 no       yes   Foothill utilizes MWD's Public Program
   0 yes      8 no     0 yes   SCWA and EGWS participate in the RW
   0 yes     26 no    10 yes   SCWA and EGWS participate in the RW
     yes      3 yes    8 yes   EMWD had a 10-person Community Inv
   1 yes      4 yes   10 yes   EMWD has 4 public affairs officers and
sing and public relations campaign promoting outdoor water use efficiency and California Friendly landscaping. Educational brochures and ca
sing and public relations campaign promoting outdoor water use efficiency and California Friendly landscaping. Educational brochures and ca
 nservation campaign was launched in June 2007 and ran through October 2007. The campaign was organized in two phases. The first phas
  ormation Program consists of a variety of programs and practices that are used to educate the public about water conservation. conservatio
 P 7   The water conservation general media campaign was organized in two phases. The 1st phase, which was initiated in FY 06/07, continue
   has a Community and Government Affairs Coordinator on staff that maintains the DistrictÆs active public information program in an effort t
   has a Community and Government Affairs Coordinator on staff that maintains the District*s active public information program in an effort to
  ormation Program educates and reaches out to the public through a variety of programs including community events, marketing and outreac
  the retail effort, however the City of San Diego has a media presence beyond its boundaries.
   works collaboratively with our member agencies - both doing programs FOR and WITH the member agencies. Including; school visits, profe
   works collaboratively with our member agencies - both doing programs FOR and WITH the member agencies. Including; school visits, prof
  the retail effort, however the City of San Diego has a media presence beyond its boundaries.
mplemented by SCWA Public Information Officer, including strategic plan, budget, etc. See 2002 program description for additional details.
 osta Water District's (CCWD) Public Affairs Department is responsible for the legislative affairs, employee communications, and external co
 osta Water District's (CCWD) Public Affairs Department is responsible for the legislative affairs, employee communications, and external co
mplemented by SCWA Public Information Officer, including strategic plan, budget, etc. See 2002 program description for additional details.
nsultant is employed who reports to the Water Resources Department Manager and to Improvement District No.4 Manager.
nsultant is employed who reports to the Water Resources Department Manager and to Improvement District No.4 Manager.
ucts four public information programs on water conservation. 1- O.C. WATER 101. O.C. water 101 is a class that was developed by OCWD i
ucts four public information programs on water conservation. 1- O.C. WATER 101. O.C. water 101 is a class that was developed by OCWD i
  CONDUCTED BY OMWC * Customers receive Annual Water Quality & Consumer Confidence Report * Bills Show comparison water usage
  CONDUCTED BY OMWC * Customers receive Annual Water Quality & Consumer Confidence Report * Bills Show comparison water usage
 same education and conservation programs and rebates to our wholesale customers. We do not separately track the data on our programs b
 same education and conservation programs and rebates to our wholesale customers. We do not separately track the data on our programs b
 r Agency has a Public Information Department that staffs the Community Liaison Officer and the Water Conservation Program Manager and
  Public Information Program consists of a variety of programs, strategies and partnerships that are used to educate the public about water co
   full-time Public Information staff. There is a partnership with other agencies to fund and develop ads and programs that run in the newspape
  Public Information Program consists of a variety of programs, strategies and partnerships that are used to educate the public about water co
 l Water District of Orange County implements a comprehensice public information program in conjunction with its 28 retail water agencies an
 wholesaler and we provide our retailing units outreach programs with either financial or staff support.
 l Water District of Orange County implements a comprehensive public information program in conjunction with its 28 retail water agencies an
   full-time Public Information staff. There is a partnership with other agencies to fund and develop ads and programs that run in the newspap
  a centralized, valley wide communication and conservation outreach plan through a consultant with the local purveyors. Started a summer c
 blic affairs team broadcasts water information to customers via many activities. The activities are focused into categories including media inf
 as an on-site water efficient landscape garden that is open to the public. The garden demonstrates how hardscape (non-plant materials such
  s Public Affairs Department promotes water awareness through ongoing interaction with the media, participation in community events, and t
  s Public Affairs Department promotes water awareness through ongoing interaction with the media, participation in community events, and t
otes conservation, education, and public awareness programs through it's website, tours, speaking engagements and class room presentatio
  a valley wide communication plan with the local purveyors. Started a summer outreach campaign utilizing radio, billboards and print media.
   Barbara County Water Agency oversees the Regional Water Efficiency Program for the county. A number of the Program's activities fulfill -
 blic affairs team broadcasts water information to customers via many activities. The activities are focused into categories including media inf
 as an on-site water efficient landscape garden that is open to the public. The garden demonstrates how hardscape can be incorporated into
   Barbara County Water Agency oversees the Regional Water Efficiency Program for the county. A number of the Program's activities fulfill -
 articipates in the Stockton Area Water Suppliers (SAWS), which jointly funds the Water Conservation Education Program in the Stockton urb
 ptes in the Auburn Home Show, Kaiser Earth Day and various other public events in Placer County. As a member of the RWA public outreac
 ptes in the Auburn Home Show, Kaiser Earth Day and various other public events in Placer County. As a member of the RWA public outreac
 wholesaler and we provide our retailing units outreach programs with either financial or staff support.
articipates in the Stockton Area Water Suppliers (SAWS), which jointly funds the Water Conservation Education Program in the Stockton urb
otes conservation, education, and public awareness programs through it's website, tours, speaking engagements and class room presentatio
 nformation Programs are utilized and distributed to the public through our retail agencies and the local newspapers.
 s MWD's Public Program Information as much as possible so as to be consistent with the conservation message, however, our FWCC (Foo
 GWS participate in the RWEPC conservation program which provides regional public outreach activities. Both SCWA and EGWS have our o
 GWS participate in the RWEPC conservation program which provides regional public outreach activities. Both SCWA and EGWS have our o
  10-person Community Involvement staff, of which four dealt specifically with conservation issues. A variety of media are used, including pre
 public affairs officers and one director who are responsible for internal and external audiences. In addition, 2 individuals are responsible for
caping. Educational brochures and campaign artworkincluding bill-stuffers available for retailer and sub-agency use.
caping. Educational brochures and campaign artworkincluding bill-stuffers available for retailer and sub-agency use.
 anized in two phases. The first phase, from May through July, focused on the message that the winter of 2007 was particularly dry. The seco
bout water conservation. conservation literature is provided to the public at the various one-day programs and at community events. A quart
 ch was initiated in FY 06/07, continued into FY 07/08 and focused on the Board╠s call for 10% voluntary conservation. The 2nd phase, whi
blic information program in an effort to promote and educate the public about water conservation and relevant water issues.    USGVMWD o
 c information program in an effort to promote and educate the public about water conservation and relevant water issues.    USGVMWD of
munity events, marketing and outreach that promote conservation and water education. The 2nd annual Earth Day event was held to provide

gencies. Including; school visits, professional and residential California Friendly Landscape Training Classes; Project WET Workshops; Cons
gencies. Including; school visits, professional and residential California Friendly Landscape Training Classes; Project WET Workshops; Con

m description for additional details.
ee communications, and external communications with customers, key constituents, decision makers, public organizations and media. Publi
ee communications, and external communications with customers, key constituents, decision makers, public organizations and media. Publi
m description for additional details.
 trict No.4 Manager.
 trict No.4 Manager.
 lass that was developed by OCWD in 2000 and is available to the general public. This is a two-hour, one-session class that includes a lectur
 lass that was developed by OCWD in 2000 and is available to the general public. This is a two-hour, one-session class that includes a lectur
* Bills Show comparison water usage with previous year on metered accounts. * An OMWC/NORMWD semi-annual newsletter, "Water New
* Bills Show comparison water usage with previous year on metered accounts. * An OMWC/NORMWD semi-annual newsletter, "Water New
 tely track the data on our programs between wholesale and retail. See retail BMP 7.
 tely track the data on our programs between wholesale and retail. See retail BMP 7.
Conservation Program Manager and directs a subsidiary organization called the Alliance for Water Awareness and Conservation (AWAC), w
  to educate the public about water conservation. West Basin developed an important parternship with the South Bay Environmental Services
 d programs that run in the newspaper weekly, PIO staff arrange tours of IEUA Wetlands Park, coordinate and partner with local agencies on
  to educate the public about water conservation. West Basin developed an important parternship with the South Bay Environmental Services
on with its 28 retail water agencies and cities. The program includes a monthly newsletter, water bill inserts, a website, quarterly water policy

on with its 28 retail water agencies and cities. The program includes a monthly newsletter, water bill inserts, a website, quarterly water policy
nd programs that run in the newspaper weekly, PIO staff arrange tours of IEUA Wetlands Park, coordinate and partner with local agencies o
local purveyors. Started a summer campaign utilizing radio, billboards, television and print media. Agency provides a quarterly community ne
 d into categories including media information, customer communication, public information, Landscapes Southern California Style garden, c
 hardscape (non-plant materials such as walkways, rock, pavers, benches) can be incorporated into a landscape to increase water efficiency
ticipation in community events, and the publication of numerous educational materials. As a water wholesaler, the San Diego County Water A
ticipation in community events, and the publication of numerous educational materials. In 2008 that effort was augmented substantially by inc
gements and class room presentations. Additional efforts were made in response to drought conditions.
ng radio, billboards and print media. Agency provides a quarterly community newsletter to approx. 50,000 people/organizations/elected offic
ber of the Program's activities fulfill - on a regional level - the obligations for best management practices (BMPs) in the statewide California U
 d into categories including media information, customer communication, public information, Landscapes Southern California Style garden, c
 hardscape can be incorporated into a landscape to increase water efficiency. 2)The District assists in maintaining the CIMIS station to provid
ber of the Program's activities fulfill - on a regional level - the obligations for best management practices (BMPs) in the statewide California U
ducation Program in the Stockton urban area.
a member of the RWA public outreach is available to our retail customers including Lincoln, Cal American.
a member of the RWA public outreach is available to our retail customers including Lincoln, Cal American.

ducation Program in the Stockton urban area.
gements and class room presentations.

message, however, our FWCC (Foothill Water Conservation Corps) once again comes into play in this area. They are instrumental in reach
 . Both SCWA and EGWS have our own public outreach programs also. SCWA's outreach program is described in the Laguna/Vineyard and
 . Both SCWA and EGWS have our own public outreach programs also. SCWA's outreach program is described in the Laguna/Vineyard and
iety of media are used, including press releases, website, brief messages on water bills, customer newsletter, occasional bill inserts, commu
on, 2 individuals are responsible for education programs. Conservation staff have been relocated to Resource Development Branch. Types
agency use.

 f 2007 was particularly dry. The second phase, from July through October, called for a 10% voluntary water use reduction. Both phases enco
ms and at community events. A quarterly newsletter is provided to approximately 20,000 residents. 2007 marked the first annual Earth Day e
                                                                                                                       
y conservation. The 2nd phase, which ran March 2008 through June 2008, consisted of testimonial style print ads.  Phase 1 (continued
 evant water issues.     USGVMWD offers an array of conservation brochures, children's activity booklets, public outreach displays, oral pres
 vant water issues.    USGVMWD offers an array of conservation brochures, children's activity booklets, public outreach displays, oral prese
  Earth Day event was held to provide information and resources to the public. The District also provides the community with a Speakers Bur

sses; Project WET Workshops; Conservation device rebates; treatment plants tours, Leadership Breakfast, Inspection Tours through MWD,
 sses; Project WET Workshops; Conservation device rebates; treatment plants tours, Leadership Breakfast, Inspection Tours through MWD


 ublic organizations and media. Public Affairs works closely with the Conservation Department to implement CCWD's Public Information Prog
 ublic organizations and media. Public Affairs works closely with the Conservation Department to implement CCWD's Public Information Prog



e-session class that includes a lecture and a tour of the water purification facility at OCWD. Conservation education is part of the course. Thi
e-session class that includes a lecture and a tour of the water purification facility at OCWD. Conservation education is part of the course. Thi
semi-annual newsletter, "Water News," is mailed to all accounts. PROGRAMS CONDUCTED BY KERN COUNTY WATER AGENCY (KCW
semi-annual newsletter, "Water News," is mailed to all accounts. PROGRAMS CONDUCTED BY KERN COUNTY WATER AGENCY (KCW


  eness and Conservation (AWAC), which is a voluntary organization of 20+ water retailers, special districts and government agencies within
he South Bay Environmental Services Center (SBESC). The SBESC is a third-party contractor that promotes programs for So. Ca. Edison,
 te and partner with local agencies on special events, PR campaigns, marketing materials and messaging.
 e South Bay Environmental Services Center (SBESC). The SBESC is a third-party contractor that promotes programs for So. Ca. Edison, So
 rts, a website, quarterly water policy dinners, an annual water summit, participation at community events, a speaker's bureau, and more.

 rts, a website, quarterly water policy dinners, an annual water summit, participation at community events, a speaker's bureau, and more.
ate and partner with local agencies on special events, PR campaigns, marketing materials and messaging.
cy provides a quarterly community newsletter to approx. 50,000 people/organizations/elected officials. Utilize paid advertising, public and med
s Southern California Style garden, comsumer confidence report, government affairs, and water use efficiency programs.
 ndscape to increase water efficiency. 2)The District assists in maintaining the CIMIS station to provide on-demand localized weather informa
esaler, the San Diego County Water Authority's partners with its 24 member agencies by hosting Joint Public Information Committee meeting
rt was augmented substantially by increased funding for community outreach activities as well as regional mass-market advertising. As a wa

00 people/organizations/elected officials. Utilize paid advertising, public and media events and Agency conservation garden to promote wate
 (BMPs) in the statewide California Urban Water Conservation Council Memorandum of Understanding (MOU) and/or the Bureau of Reclam
s Southern California Style garden, comsumer confidence report, government affairs, and water use efficiency programs.
 aintaining the CIMIS station to provide on-demand localized weather information 24 hours a day to improve water management and conserv
 (BMPs) in the statewide California Urban Water Conservation Council Memorandum of Understanding (MOU) and/or the Bureau of Reclam
area. They are instrumental in reaching the local businesses in the area to ask permission to have our Water Conservation Alert Status sign
escribed in the Laguna/Vineyard and APV reports. SCWA and EGWS work jointly by staffing a booth at local Elk Grove events and work on
escribed in the Laguna/Vineyard and APV reports. SCWA and EGWS work jointly by staffing a booth at local Elk Grove events and work on
 letter, occasional bill inserts, community activities (fairs, presentations to groups, school district and elected bodies).
source Development Branch. Types of functions carried out are similar to previous years.
ater use reduction. Both phases encouraged local residents to schedule a Water-Wise House Call to save water. Phase 1 The first phase u
7 marked the first annual Earth Day event where information was provided to the public. Information is also provided at various speaking eng
                 
 e print ads.  Phase 1 (continued from FY 06/07)                                          
                                                       This phase was reported in FY 06/07 Phase 2    This phase consisted of testimonial
 s, public outreach displays, oral presentations and workshops. Numerous press releases, advertisements, presentations and PSAs are also
, public outreach displays, oral presentations and workshops. Numerous press releases, advertisements, presentations and PSAs are also u
s the community with a Speakers Bureau where Directors and staff work with local civic organizations and service clubs to provide informatio

 ast, Inspection Tours through MWD, Solar Cup, etc.
 fast, Inspection Tours through MWD, Solar Cup, etc.


ment CCWD's Public Information Program which also includes an active water conservation program. The promotion of water conservation is
ment CCWD's Public Information Program which also includes an active water conservation program. The promotion of water conservation is



 n education is part of the course. This class provides a global, national and local perspective on water supply, quality and availability now and
 n education is part of the course. This class provides a global, national and local perspective on water supply, quality and availability now and
  COUNTY WATER AGENCY (KCWA) AND WATER ASSOCIATION OF KERN COUNTY (WAKC). * KCWA "Water Age" newsletter is distr
  COUNTY WATER AGENCY (KCWA) AND WATER ASSOCIATION OF KERN COUNTY (WAKC). * KCWA "Water Age" newsletter is distr


cts and government agencies within its 4,900 square mile service area. MWA and AWAC distribute conservation materials, host and staff wo
motes programs for So. Ca. Edison, So. Ca. Gas Comany, and now West Basin. Through this partnership, West Basin has been able to lev

otes programs for So. Ca. Edison, So. Ca. Gas Comany, and now West Basin. Through this partnership, West Basin has been able to levera
s, a speaker's bureau, and more.

s, a speaker's bureau, and more.

 tilize paid advertising, public and media events and Agency conservation garden to promote water conservation in service area.
ciency programs.
on-demand localized weather information 24 hours a day to improve water management and conserve California's water resources. 3) As a m
 ublic Information Committee meetings, providing a Speaker's Bureau, training, and an Educational Program which offers a wide array of edu
al mass-market advertising. As a water wholesaler, the San Diego County Water Authority's partners with its 24 member agencies by hostin

 onservation garden to promote water conservation in service area.
 (MOU) and/or the Bureau of Reclamation's water conservation criteria. The County Water Agency is a signatory to the MOU and has prepare
 ciency programs.
 ove water management and conserve California's water resources. 3) As a member of RWA, the District participates in public events to prom
 (MOU) and/or the Bureau of Reclamation's water conservation criteria. The County Water Agency is a signatory to the MOU and has prepare
Water Conservation Alert Status signs placed on their premises. They have also attended many water-related events, fairs, chamber mixers
 local Elk Grove events and work on outreach to the media together also.
 local Elk Grove events and work on outreach to the media together also.
cted bodies).
 ve water. Phase 1 The first phase urged the community to conserve water under the theme, ôWhen it rains, it doesnÆt always pour.ö The a
also provided at various speaking engagements, the bilingual website, and on the telephone. Opportunities are sought to educate the public
This phase consisted of testimonial style print ads (they included photos and quotes from actual program participants) promoting the District
 ts, presentations and PSAs are also used to highlight water efficient projects and to raise awareness about water conservation efforts and lo
s, presentations and PSAs are also used to highlight water efficient projects and to raise awareness about water conservation efforts and loc
nd service clubs to provide information on a variety of programs and projects that promote conservation. Additionally, Central Basin provides




 e promotion of water conservation is communicated through a variety of materials including direct mailings, paid advertising, bill inserts, On-
he promotion of water conservation is communicated through a variety of materials including direct mailings, paid advertising, bill inserts, On



 upply, quality and availability now and into the future. OCWD offers the class to groups of 15 or more. The class has grown with great succes
 upply, quality and availability now and into the future. OCWD offers the class to groups of 15 or more. The class has grown with great succes
 CWA "Water Age" newsletter is distributed monthly to members of all water related agencies and public organizations, and private organizat
 CWA "Water Age" newsletter is distributed monthly to members of all water related agencies and public organizations, and private organizat


servation materials, host and staff workshops on conservation and efficiency, sponsor and host public events and booths at community funct
hip, West Basin has been able to leverage its water conservation marketing throughout the 17 cities in its service area. Conservation literatu

 , West Basin has been able to leverage its water conservation marketing throughout the 17 cities in its service area. Conservation literature




ervation in service area.

 alifornia's water resources. 3) As a member of RWA, the District participates in public events to promote water efficiency. 4) The District hos
 ram which offers a wide array of education opportunities and materials for students from kindergarten through high school.
 th its 24 member agencies by hosting Joint Public Information Committee meetings, providing a Speaker's Bureau, training, and an Educatio


 ignatory to the MOU and has prepared a plan to meet the Bureau's water conservation criteria. Many of the regional activities also assist indi

  t participates in public events to promote water efficiency. 4) The District hosts several public workshops each year to teach drip irrigation m
 ignatory to the MOU and has prepared a plan to meet the Bureau's water conservation criteria. Many of the regional activities also assist indi
elated events, fairs, chamber mixers and schools giving presentations, passing out conservation materials and conservation promotional item
ains, it doesnÆt always pour.ö The abnormally dry weather presented an opportunity to reach residents who are ready to take steps to cons
ies are sought to educate the public about the importance of water conservation. Marketing is also conducted to promote the District's rebat
m participants) promoting the District╠s water conservation programs.   The campaign consisted of newspaper advertisements in the San Jo
out water conservation efforts and local water issues. USGVMWD also has a website that provides information about the agency, projects,
ut water conservation efforts and local water issues. USGVMWD also has a website that provides information about the agency, projects, lo
 Additionally, Central Basin provides education through a website, an inter-active Blog,and various publication materials.




ngs, paid advertising, bill inserts, On-Tap customer newsletter, brochures, water bill messages, demonstration gardens, media events and an
ngs, paid advertising, bill inserts, On-Tap customer newsletter, brochures, water bill messages, demonstration gardens, media events and a



he class has grown with great success. This class is not only offered to the general public, but also many college professors have included it
he class has grown with great success. This class is not only offered to the general public, but also many college professors have included it
 organizations, and private organizations involved with water. * The WAKC conducts annual Water Awareness Days at the K.C. Fair Ground
 organizations, and private organizations involved with water. * The WAKC conducts annual Water Awareness Days at the K.C. Fair Ground


vents and booths at community functions, and work with retailers to further their conservation goals through programmatic and administrative
s service area. Conservation literature is also provided to the public at various outreach exhibits, conservation events, speakers bureau, an

service area. Conservation literature is also provided to the public at various outreach exhibits, conservation events, speakers bureau, and at




e water efficiency. 4) The District hosts several public workshops each year to teach drip irrigation methods. 5) The District also maintains an
 rough high school.
er's Bureau, training, and an Educational Program which offers a wide array of education opportunities and materials for students from kinder


the regional activities also assist individual water purveyors to satisfy their own conservation goals under the MOU and Bureau Criteria. This

s each year to teach drip irrigation methods. 5) The District also maintains an extensive resource library of water conservation brochures, bo
the regional activities also assist individual water purveyors to satisfy their own conservation goals under the MOU and Bureau Criteria. This
als and conservation promotional items. Press releases are created and sent to all local newspapers as well. A water conservation alert sig
  who are ready to take steps to conserve and to utilize the districtÆs water conservation programs and services. All elements of the campai
ducted to promote the District's rebate programs.
wspaper advertisements in the San Jose Mercury News, 25 community newspapers, several Spanish-language newspapers, several Vietnam
ormation about the agency, projects, local water issues and some educational materials. USGVMWD's annual WaterFest drew approximate
 mation about the agency, projects, local water issues and some educational materials. USGVMWD's annual WaterFest drew approximatel
 cation materials.




 ration gardens, media events and an active speakers bureau. The public information program, including the water conservation program, is
 tration gardens, media events and an active speakers bureau. The public information program, including the water conservation program, is



y college professors have included it as part of the curriculum. At the beginning of the year, a memorandum and a flyer of O.C. Water 101 cl
y college professors have included it as part of the curriculum. At the beginning of the year, a memorandum and a flyer of O.C. Water 101 cl
reness Days at the K.C. Fair Grounds * WAKC runs annual TV public Service announcements called Water Watchers. * Speakers from KWC
reness Days at the K.C. Fair Grounds * WAKC runs annual TV public Service announcements called Water Watchers. * Speakers from KWC


ugh programmatic and administrative involvement.
ervation events, speakers bureau, and at other community events. Conservation information is also provided at West Basin's annual "Water

tion events, speakers bureau, and at other community events. Conservation information is also provided at West Basin's annual "Water Harv




ods. 5) The District also maintains an extensive resource library of water conservation brochures, books and video tapes.

nd materials for students from kindergarten through high school.


 r the MOU and Bureau Criteria. This focus area is a primary task for the RWEP staff.     Staff worked in 2006-2007 to bring all projects und

 of water conservation brochures, books and video tapes.
 r the MOU and Bureau Criteria. This focus area is a primary task for the RWEP staff.     Staff worked in 2007-2008 to bring all projects und
well. A water conservation alert sign is also in place at Foothill's main office.
services. All elements of the campaign focused on helping residents save water with a call to sign up for a Water-Wise House Call. The cam

nguage newspapers, several Vietnamese newspapers, several Chinese newspapers, and several trade journals. A total of $35,000 was spe
 annual WaterFest drew approximately 8,000 attendees of all ages. USGVMWD utilitizes the festival to reach out to the community and raise
annual WaterFest drew approximately 6,000 attendees of all ages. USGVMWD utilitizes the festival to reach out to the community and raise




 the water conservation program, is carried out through the entire CCWD service area. In 2008, CCWD participated in a Regional Conserva
 g the water conservation program, is carried out through the entire CCWD service area. In 2007, CCWD participated in a Regional Conserv



dum and a flyer of O.C. Water 101 classes are sent to approximately 300 organizations in OCWD's database offering a special class for thei
dum and a flyer of O.C. Water 101 classes are sent to approximately 300 organizations in OCWD's database offering a special class for thei
ater Watchers. * Speakers from KWCA and WAKC address public forums and service groups on water related issues
ater Watchers. * Speakers from KWCA and WAKC address public forums and service groups on water related issues



vided at West Basin's annual "Water Harvest" festival. Information is also provided at various speaking engagements and on West Basin's w

d at West Basin's annual "Water Harvest" festival. Information is also provided at various speaking engagements and on West Basin's web s




 and video tapes.




n 2006-2007 to bring all projects under a consistent conservation message by promoting one website rather than many, producing publicatio


n 2007-2008 to bring all projects under a consistent conservation message by promoting one website rather than many, producing publicatio
r a Water-Wise House Call. The campaign consisted of newspaper advertisements in the San Jose Mercury News, 14 community newspape

  ournals. A total of $35,000 was spent on this phase. Creative and production costs were kept to a bare minimum.  Total gross impressions
 reach out to the community and raise public awareness about water conservation, water quality, and other relevant water issues.    District
each out to the community and raise public awareness about water conservation, water quality, and other relevant water issues.    District in




 participated in a Regional Conservation Campaign which delivered conservation messages to a broad audience around the Bay Area.
 D participated in a Regional Conservation Campaign as well which delivered conservation messages to a broad audience around the Bay Ar



 base offering a special class for their group or inviting them to attend one of the scheduled classes at OCWD. At least annually, OCWD sen
 base offering a special class for their group or inviting them to attend one of the scheduled classes at OCWD. At least annually, OCWD sen
 related issues
 related issues



engagements and on West Basin's web site. Opportunities are sought to educate the public about the importance of water conservation. Con

gements and on West Basin's web site. Opportunities are sought to educate the public about the importance of water conservation. Conserv




ather than many, producing publications that work together, and increasing the cohesiveness between focus areas.       A. Public Information


ather than many, producing publications that work together, and increasing the cohesiveness between focus areas.       A. Public Information
rcury News, 14 community newspapers, two Spanish-language newspapers, two Vietnamese newspapers, bus posters,

 minimum.   Total gross impressions from Phase 1 was 171.    Regional Water Conservation Campaign (continued from FY 06/07
er relevant water issues.    District informational booths were hosted at three other events during the
r relevant water issues.   District informational booths were hosted at three other events during the




audience around the Bay Area.
 a broad audience around the Bay Area.



CWD. At least annually, OCWD sends a news release announcing the dates for water
CWD. At least annually, OCWD sends a news release announcing the dates for water




portance of water conservation. Conservation literature is also provided to West Basin's r

ance of water conservation. Conservation literature is also provided to West Basin's retail w




cus areas.     A. Public Information Coordination County staff work cooperatively with wa


cus areas.     A. Public Information Coordination County staff work cooperatively with wa
ers, bus posters,

(continued from FY 06/07

				
DOCUMENT INFO
Shared By:
Categories:
Stats:
views:69
posted:1/20/2011
language:English
pages:319
Description: District Retail Manager Cover Letter document sample