Ben Wilson's Resume - Resume - Mortgage by qingyunliuliu


									                                                                                              1914 Tennessee Street
BEN WILSON                                                                                        Vallejo, CA 94590

    Supervised a team of funders and prioritized all work flow
    Trained department personnel in policies, procedures, and regulatory compliance
    Developed security measures and operational standards
    Created policies-and-procedures manuals and internal control forms
    Resolved complaint calls from customers and brokers

Loan Processing
    Conducted initial interview with customers and completed Loan Application
    Collected required identification-, credit-, and income-documentation from customers
    Collected credit report, appraisal, and flood certification
    Packaged and sent application file to underwriter
    Collected additional documentation as required by FNMA, FHLMC, or other investor
    Maintained contact and coordination with customers, brokers, escrow, and title companies
    Generated loan documents to be sent to escrow
    Proofread loan documents for accuracy and completeness, both before and after signing at escrow
    Coordinated efforts of all parties to fulfill underwriter’s documentation requirements
    Packaged completed loan documents for either loan servicing or shipping to investor
    Set up requests for disbursement of loan funds and broker checks

    PC: Microsoft Access, Excel, PowerPoint, Publisher, Word.
    Macintosh: Microsoft Excel, Word

       Excellent communication and customer relation skills acquired through extensive customer contact
       Proven ability to explain policies and regulations in plain language
       Strong prioritization skills with ability to perform multiple tasks concurrently while remaining organized
       Proactively seek to identify possible problems and find a solution before they occur
       Work as a team player to find ways to streamline processes for customers and team
       Cheerful, can-do attitude: Always looking to get the job done for the customer

    Mortgage, Loan Funder                 03/03 – 03/04         First Capital Group: San Rafael, Ca.
    Mortgage, Loan Funder                 11/01 – 03/03         Bank of America: Pleasant Hill, Ca.
    Working while in school               09/99 – 11/01         Various temporary and contract positions
    Mortgage, Loan Closer                 01/99 – 08/99         AccuBanc Mortgage: Santa Rosa, Ca.
    Mortgage, Loan Funder                 03/98 – 12/98         Headlands Mortgage: Larkspur, Ca.
    Mortgage, Senior Loan Processor       02/97 – 03/98         First Federal Savings and Loan: San Rafael, Ca.
    Data Technician                       01/96 – 02/97         US WEST Communications: Seattle, Wa.
    Manager, Data Department              05/94 – 01/96         Brilliant Color Cards: San Rafael, Ca.
    Mortgage, Loan Closer II              10/93 – 05/94         North American Mortgage: Corte Madera, Ca.

                                         References available upon mutual interest

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