Data Services Request Form

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					Oncor Electric
Meter Services
Excellence in Service




                        MEASUREMENT SERVICES
 Standard Meter
• Interval Data Recorder
    • Premises with demand > 1,000 kW
    • Premises served at > 60 kV
    • Premises with existing IDR
• Demand Meter
    • Non-residential with demand > 10 kW
• Watt-hour Meter
    • Non-residential with demand < 10 kW
    • Residential



                                 MEASUREMENT SERVICES
Advanced Meter
• All Metering beyond Standard Meter
      •   Interval Data Recorder
      •   Automated Meter Reading (AMR)
      •   Off Site Meter Reading (OMR)
      •   Pulse Output
      •   Non-IDR Time of Use (TOU or TOD)
• Advanced meter cost = actual cost recovery
    • Typical Interval Data Recorder $543




                               MEASUREMENT SERVICES
Data Collection
• Interval Data provided for settlement of
premises Demand of 1,000 kW and those
with an IDR
• Manual Meter Reading 21 cycles
    • Accuracy of 99.90%
    • OMR / AMR available in most locations.




                              MEASUREMENT SERVICES
Customer IDR Data
  • Available to Customer via Oncormeter.com
    • Customer supplied with PIN
    • PIN sent to customer in 2001
    • May be obtained with Authorization of
      Customer
    • LOA must have authorized signature
    • Scanned, Mailed or Faxed
    • Click on “Forms” on the Oncormeter.com
      homepage to Download LOA with necessary
      approvals for acquiring confidential PIN



                             MEASUREMENT SERVICES
The Oncor Web Portal

 Interval load data is made available to
customers via the Oncor Web Portal.




                          MEASUREMENT SERVICES
Web Portal Access

                    To access the Oncor web portal:

                     STEP 1 – ENTER ADDRESS
                     www.oncormeter.com

                     STEP 2 – Click “IDR Meter Data”




                    MEASUREMENT SERVICES
Web Portal Access
Cont.
                     Logging into the Web Portal:

                     STEP 1 – Customer will
                     enter the last seven digits
                     of their ESID in the “USER
                     ID” field.

                     STEP 2 – Customer will
                     use the seven digit
                     password already supplied to
                     them by ONCOR.

                     STEP 3 – Click the LOGIN
                     button.



                    MEASUREMENT SERVICES
Accessing the Web
Portal

                  Click IDR Meter Data
                Download

                   The system will prompt
                the user to save data to a
                file.




                MEASUREMENT SERVICES
The IDR Meter Data File
                     IDR Data downloads in a Zip
                  file. Unzip file and use any text
                  editor to display IDR Meter Data
                  as shown.

                    Web site contains the last 12
                  months of 15 minute energy
                  consumption.

                    Multiplying the Consumption
                  column by 4 produces the kW
                  demand for the interval.




                  MEASUREMENT SERVICES
The Advanced Meter Web-Site

 Advanced meter requests can be initiated
on Oncormeter.com.




                        MEASUREMENT SERVICES
Advanced Meter Requests

                    Advanced Meter Requests
                  can be initiated on
                  Oncormeter.com by clicking
                  on the Advanced Meter
                  Services link provided on the
                  homepage.




                  MEASUREMENT SERVICES
Advanced Meter Requests

                    Click on the appropriate link
                  to make an Advanced Meter
                  Request to install or repair an
                  advanced meter.




                  MEASUREMENT SERVICES
Request a New Sign On
                  New Users must request a
                Sign on before initiating an
                Advanced Meter Request.




                MEASUREMENT SERVICES
Request a New Sign On
                   The requestor will be asked to
                provide a User-ID and Password
                along with contact and default
                billing information.
                   This information is used to
                automatically fill in required
                fields on the advanced meter
                request.




                MEASUREMENT SERVICES
Access Advanced Meter Request

                        Enter User ID and Password
                      and click “Logon”.




                      MEASUREMENT SERVICES
Advanced Meter Request Homepage

                          The homepage is displayed
                       listing all open, draft or
                       completed install or repair
                       requests. Click on the link to
                       display a list of requests in that
                       queue.

                         The navigation bar on the left
                       provides links to:
                             • Advanced Meter Install
                             • Meter Repair
                             • View Requests
                             • View Repairs
                             • Search
                             • Profile Changes
                             • Logoff


                        MEASUREMENT SERVICES
Advanced Meter Install Request

                         Clicking on the “IDR Meter
                       Install” link will display a
                       request form.

                         Insert the ESID/Account
                       number, Account information,
                       and type of service requested
                       such as:
                       • IDR Meter Install
                       • External IDR Install
                       • Read-Only-Password
                       • Install Cell Phone
                       • Install Energy Pulses




                       MEASUREMENT SERVICES
Advanced Meter Install Request

                         Drop down menus are
                       available to assist in locating
                       the type of service needed.

                         The estimated cost for
                       selected services will be
                       accumulated and displayed.

                         Comments can be
                       communicated through the
                       comments window.

                         The request can be saved as a
                       draft and completed at a later
                       date as indicated by the buttons
                       on the bottom of the screen.



                       MEASUREMENT SERVICES
Install Request List

                         Click on the View Requests
                       Link to display a list of complete
                       or incomplete install requests.

                          Each individual request can
                       be displayed by clicking on the
                       links provided within the table.

                         The right-hand column with
                       “New” highlighted indicates
                       there are new comments or
                       other information available on
                       the request.




                       MEASUREMENT SERVICES
Install Request

                    Displayed is a previously
                  submitted install request.

                    The “Enter Comments” button
                  can be used to communicate
                  with the Measurement
                  Engineering group.

                    All comments are saved on
                  the request and date and time-
                  stamped for future reference.




                  MEASUREMENT SERVICES
Advanced Meter Repair Request

                        Clicking on the “Meter
                      Repair” link will display a repair
                      request form.

                        Insert the ESID/Account
                      number, Account information,
                      and type of problem
                      experienced.




                      MEASUREMENT SERVICES
Repair Request List

                        Click on the View Requests
                      Link to display a list of complete
                      or incomplete repair requests.

                         Each individual request can
                      be displayed by clicking on the
                      links provided within the table.




                      MEASUREMENT SERVICES
Search for a Request

                         The “Search” link allows the
                       requestor to view their
                       previously submitted requests.

                         Requests are archived thirty
                       days after completion and will
                       no longer be displayed on the
                       request list.

                         Various criteria is available to
                       search for a specific request or
                       a group of requests.




                       MEASUREMENT SERVICES
Profile Changes

                    The “Profile” link is used to
                  make changes to the users
                  profile such as:
                         • Password
                         • Contact information
                        • Billing information




                  MEASUREMENT SERVICES
Competitive Metering Service Components


Competitive         Meter Ownership

                    Meter Installation

                    Meter Reading
Remain
Responsibility      Data Collection, Validation-Editing &
of TDSP             Editing (VEE)

                    Meter Maintenance

                    Accuracy Assurance (Meter Testing)



                                         MEASUREMENT SERVICES
How Does it Work?
• Customer / REP / TDSP/ MSP can own meters
• Customers / REP can acquire their own meter and
provide it to  the TDSP for installation
• TDSP reads the meter, performs accuracy assurance,
validation-editing & estimation (VEE) and maintenance
• ERCOT works with TDSPs and REPs to establish list
of meters that may be used
• ERCOT establishes a certification process for new
meters to be added to the list
• TDSP will provide wires charge credit to REPs with
customers who have meters that are not owned by the
TDSP                             MEASUREMENT SERVICES
Benefits
• Satisfies the requirements of the law

• Adds minimum complexity to the market

• Required changes to ERCOT systems and processes minimal if any

• Can be accomplished with minimum changes to Protocols

• Has minimum impact on customers who do not choose non-TDSP
metering

  Can be accomplished by January 1, 2004

• Provides customers a choice of who provides their meter

• Allows for introduction of other metering service components to
competition in the future, if desired

• Maintains current meter data and device accuracy levels

• Avoids distracting resources from resolving current market issues
                                            MEASUREMENT SERVICES

				
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Description: Data Services Request Form document sample