Unit 26 - 14 Wilholme Drive
St. Catharines, Ontario L2W 1B5 Canada
Tel: (905) 684-9998 Cell :( 905) 321-6070, Qatar: 4720607 Cell: 508-3240
HIGHLIGHTS OF QUALIFICATIONS
Earned an International Business degree , Niagara College-Canada (2005)
Proven experience in Business Operation and management , Banking, and Sales
Excellent skills in Customer Service and Project Management
Computer skills: MS Office (Word, Excel, Power Point)
Hard working, enthusiastic, and able to learn new skills.
Responsible, punctual, reliable, and have leadership skills.
Knowledgeable, cooperative, and have peoples’ skills.
Bilingual in both Arabic and English.
TD (Toronto Dominion) Bank Financial Group - Client Coordinator
Toronto, Ontario (June 2004 –Mar2007)
Specialized in working with small and medium size businesses in obtaining commercial bank
Understanding the businesses’ needs and conduct quarterly meetings with the managers to get
update in order to coordinate obtaining line of credit , commercial credit card, Investments, etc..
Working with clients to solve any problems they may encounter whether banking or financial in
order to achieve the highest customer service level possible.
Niagara Credit Union - Account Officer
St.Catharines, Ontario (Mar 2002 - Apr 2004)
Worked with different type of clients to open bank accounts, obtain credit cards and understand
their financial needs.
Worked with the Canadian Credit Bureau to check credit eligibility of clients who wished to obtain
loans and credit cards.
Royal Crown Auto Inc. – Branch Manager
St .Catharine’s, Ontario (Oct 2000 – Feb 2002)
Company involved in Automobile sales (Cars, Trucks, SUVs) and international exporting operations of
Managed day to day operation of the company.
Involved in Marketing, Financial, and Operational aspects of the company.
Hired and trained staff. Involved in staff motivation programs to increase production.
Standard Chartered Bank – Collection Department Officer
Doha, Qatar (1998-2000)
Managing and involving in effective methods to collect delinquent accounts.
Arranged collection of different accounts that belonged to individuals and companies.
Constant contact with local authorities to manage collection of loans.
Track, Remind and help re-schedule clients’ loan payments.
Qatar Computer Supplies – Sales Manager
Doha, Qatar (1992-1998)
Prepared tenders for city hall and other large groups or agencies for the purchase of multiple
Maintained inventory – ordered products and supplies.
Responsible for payment of salaries, depositing daily receipts to the bank.
Prepared sales reports and participated in developing marketing strategies.
Qatar National Navigation-- 3rd Officer
Doha, Qatar (1990-1992)
Responsible for cargos (checking in and out, putting in correct areas of
ship), fire fighting and reporting directly to chief officer, ordering materials.
Responsible at sea watch, safety (Fire extinguisher, hoses, piping ..etc.)
EDUCATION AND TRAINING
Mohawk College, Hamilton, ON, Canada – 2007:
Earned certificate in Performance Management.
Niagara Collage, St. Catharines, ON, Canada – 2005:
Earned degree in Business Administration – International Business
Earned certificate in OMDP (Ontario Management Development Program) Leadership & management
Georgia College, Sudbury, ON, Canada – 2003:
Earned a certificate in automotive law and ethics.
Red Cross Canada, St. Catharines, ON, Canada – 2003:
Earned CPR and WHIMES
St.Thomas Adult Learning Center, St. Catharine’s, ON, Canada - 2002:
Earned OSSD (Ontario High School Diploma) equivalency.
Computer Training NIIT, Yebna Training Centre, Doha, Qatar (1996-1999)
Windows, Microsoft Office, and Internet applications
2nd Mate Certificate - Arab Maritime Transport Academy Alexandria, Egypt (1989)
Earned a certificates in electronic, communication, fire fighting, and first aid.
Mr. Wael Osama , CMA
Employee Performance Supervisor (EPS)
234 Oakdale Ave. Apt 301
St. Catharine’s, ON. L2P2K6 Canada
Tel: (905) 3979707
Mr. Burhan Alaza
Senior Engineering Department. Seaway canal
111 Ridley Squire suit 112
St.catharines, ON , L2S 3P5
Tel: 905 9846515
Cell: 905 7361462
Mr. Chris Brokwel
85 Allan DR
St.catharines, ON , L2N 1G1
Tel: 9053543004/ 9053713364
P.O.Box 22767, Doha
State Of Qatar
Mobile: 974-587 7561