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									QBE at a glance

QBE is one of the world’s leading
insurers and reinsurers, operating
out of 49 countries around the world
and has a presence in all of the key
insurance markets.

QBE in Europe                                  Highly rated
                                                                                                Key facts
QBE is a specialist in business insurance,     You can judge the size and strength
operating in all the major insurance centres   of a company by the ratings it keeps.            •   Gross written premium £7.2 billion
throughout Europe and has over 100 years                                                            to year end December 2009
                                                                      Insurer        Issuer
experience in the UK. We have a strong                               financial       credit     •   One of the largest managing
presence across the UK and Ireland,                                  strength        rating         agents at Lloyd’s
enabling us to provide an outstanding          Standard & Poor’s         A+           A+        •   A+ rating by Standard & Poor’s
service locally to brokers.
                                               Fitch Ratings             A+           A+            and Fitch, A rating by A.M. Best
In Europe, we have an in-depth                                                                  •   First London office formed in 1904
                                               A.M. Best                 A            A+
understanding of each of our chosen
markets. Our ability to combine our local                                                       •   Regional offices throughout
                                               Standard & Poor’s and Fitch Ratings
expertise with the broad knowledge of our                                                           the UK and Ireland
                                               Insurer financial strength and Issuer
product specialists enables us to provide                                                       •   Choice of writing business
                                               credit rating for QBE’s main insurance
innovative solutions in each territory.                                                             with Lloyd's security or
                                               subsidiaries (QBE Insurance (Europe)
                                               Limited and QBE Reinsurance (Europe)                 company security
Our financial strength provides a level of
security and confidence with the added         Limited) is A+. A.M. Best have assigned a
                                                                                                •   Comprehensive product range
flexibility of our dual-pen capability. This   rating of A for the Insurer financial strength
                                               and A+ for the Issuer credit rating for          •   Award winning service - Insurance
means you have the choice of whichever
                                               QBE’s main insurance subsidiaries.                   Day London Market Awards 2009,
is best for your clients, either Lloyd’s,
                                                                                                    Underwriting Team of the year.
where we are one of the largest                Ratings information correct as at                    Global Broker and Underwriter
managing agents, or company paper.             21 June 2010.                                        2009: Winner Insurance claims
                                                                                                    and Reinsurance construction.
Financial strength                                                                                  Reactions London Market awards
QBE Insurance Group performance                                               2009                  2010: Winner Best Insurance
                                                                                                    Company of the Year, Best
Gross written premium                            £m                           7,242                 Insurance Underwriting Team
Net earned premium                               £m                           6,087                 for Casualty.

Combined operating ratio                         %                            89.6
Net assets                                       £m                           6,047
Insurance profit                                 £m                           1,034
Shareholders’ funds                              £m                           5,670

Published August 2010
Leading product range                                           Our approach                                                    Local knowledge
As a specialist in business insurance, the                      All our people are encouraged and                               UK and Ireland – Underwriting offices
breadth of the industry sectors we cover is                     empowered to think for themselves, and                          London, Dublin, Birmingham, Bristol,
almost as diverse as our range of products.                     to use their expertise to find a way around                     Chelmsford, Glasgow, Leeds, Manchester
With an appetite and capacity to provide                        problems. We have a healthy appetite for                        and Stafford.
cover across any size of business we are                        risk, and a willingness to work flexibly in
market leaders in the vast majority of                          partnership with brokers, enabling us to                        Europe – offices situated in Belgium,
products we offer.                                              find solutions where other insurers can’t                       Bulgaria, Czech Republic, Denmark,
                                                                or won’t. We don’t believe that one size                        Estonia, France, Germany, Hungary, Italy,
With literally hundreds of product lines                        fits all or that we should follow what other                    Macedonia, Romania, Slovakia, Spain,
we are confident we can provide you                             insurers do, which means we are always                          Sweden, Switzerland and the Ukraine.
with a competitive and effective solution.                      willing to take a view on specialist risks.
To give you a flavour of our extensive                                                                                          History of QBE
range, we have listed some of our product                       We stand by our claims
lines below:                                                                                                                    In 1886, the North Queensland Insurance
                                                                At QBE we pride ourselves on our                                Company was formed by two insurance
•     Accident and health (inc commercial                       professional, efficient and sympathetic                         agents in Sydney, Australia. The company
      PA and business travel)                                   approach to claims. So not only do we                           was expanded by establishing agencies
•     After the event insurance                                 take great satisfaction from our highly                         throughout Asia and Australasia. There
                                                                rated* claims service, we also place                            was even an agency presence in London
•     Aviation                                                  great emphasis on risk management,                              prior to the branch office opening on
•     Bloodstock                                                working with clients to improve their                           Fenchurch Street in 1904.
•     Commercial crime                                          systems and processes.
                                                                                                                                North Queensland Insurance Company
•     Commercial combined                                       Effective risk management is an                                 continued to grow and acquired Equitable
•     Commercial motor – (inc fleet,                            essential feature of all successful                             Probate and General Insurance in 1959,
      haulage, bus and coach, motor trade)                      organisations and is one of our key                             before merging with the Bankers and
                                                                underwriting considerations. Our                                Traders Insurance Company in 1971
•     Contractor all risks/EAR
                                                                objective is to work hand in hand with                          to finally arrive at the name – QBE.
•     Energy, offshore and onshore                              all stakeholders to ensure we take every
•     Entertainment and leisure industry                        opportunity to contain and control risk.
                                                                This helps us to reduce the frequency
•     Financial and professional liability                      and severity of our clients’ loss experience.
      (D&O, PI)
                                                                *Highest proportion of brokers rating our claims service ‘above average’
•     General liability (EL, PL, Tradesman)
                                                                (out of 19 insurers – Gracechurch June 2010 Performance monitor of London Market brokers)
•     Marine
•     Pharmaceutical and medical
•     Political risk and terrorism
•     Product guarantee and recall                                                                                                QBE is proud to be an Official Partner
                                                                                                                                  of England Rugby and Premiership
•     Product protection
                                                                                                                                  Rugby. Working with two leading
•     Property                                                                                                                    names in the sport means that we can
•     Reinsurance                                                                                                                 expand our association with specialists
                                                                                                                                  on and off the rugby field, allowing
•     Scheme underwriting facility
                                                                                                                                  QBE’s brand to develop and business
•     Specie                                                                                                                      to grow in the UK.
•     Surety
                                                                                                                                  To find out more about how QBE
•     Trade credit and bonds                                                                                                      is supporting rugby at all levels of
•     Warranty and GAP.                                                                                                           the game, please visit
So whether it’s cover for a dental practice                                                                                       register your details to receive advance
or a leisure centre we are confident we                                                                                           news of forthcoming rugby events
can provide the cover. Please visit                                                                                               and competitions. and review our
product guide and even if you cannot find
what you are looking for here, we’ll do all                     To find out more
we can to provide a competitive and
effective solution.                                             For more information about QBE and how
                                                                we can help your business, please visit
                                                                our website or
                                                                e-mail us at

QBE European Operations is a trading name of QBE Insurance (Europe) Limited and QBE Underwriting Limited. QBE Insurance (Europe) Limited
and QBE Underwriting Limited are authorised and regulated by the Financial Services Authority. QBE Management Services (UK) Limited and
QBE Underwriting Services (UK) Limited are both Appointed Representatives of QBE Insurance (Europe) Limited and QBE Underwriting Limited.

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