Why Not Army Sustainment Command Advance Planning Briefing to Industry 20 21 August 2008 UNCLASSIFIED UNCLASSIFIED Agenda • Comman by ukc14135

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									Why Not?
Army Sustainment Command
    Advance Planning
    Briefing to Industry
    20-21 August 2008

                UNCLASSIFIED
                  UNCLASSIFIED
             Agenda
• Command Assessment and Continuous
  Improvement (CACIO) Overview
• Quality Expectations
• Cycle of Continuous Improvement
• AMC Rapid Review Team Assessment
• E-Board
• Road ahead


              UNCLASSIFIED
                UNCLASSIFIED
           ASC Major Mission Areas &
            LSS Strategic Alignment
                                                      LOGCAP:
                                          U.S. ARMY Premier Capability To Support Global
                                          Contingencies By Leveraging Corporate Assets
                                            To Augment Army Current And Programmed         Reset:
                  Contracting                CS/CSS Force Structure. Support Enabler
                                                                                       Enable units to train
                   Services:                    For Force Vision and Future Forces
                                                                                     and deploy by assisting
             Manages contracts with civilian                                        with repair and equipment.
              firms to provide subsistence,
             construction, maintenance, and
           supply/distribution services in place
                of military force structure.
                                                                          ARFORGEN                          Equipment
                                                                           Support                         Management
Ammo Chem Demil FMS Contingency Contracting ARFORGEN Support              STRATEGIC        OPERATIONAL       TACTICAL

 Field Support: Identifies and resolves                                     Army Prepositioned Stocks:
 technical and sustainment issues and                                       Provides power projection platforms for
 mitigates materiel readiness problems for the                              COCOMS, Disaster Relief and Humanitarian
 COCOMs.                                                                    Aid.   Afloat & Land-Based


                 AFSB Commanders
                  LSE Commanders
                AMC LCMC Equip LARs
                                                             Materiel
                  LMSs and SLARs
                                                          Management:
                                           Provide logistics support to equip and
                                              sustain our forces world wide.


                                             UNCLASSIFIED
                                               UNCLASSIFIED
                             Headquarters United States                                                                          As of 11 Mar 2008


                          Army Sustainment Command (ASC)
                                                       Commanding General
                               DCG for                                                                   CSM
Army Field Support
                x7            Mobilization                                                                                      LOGCAP LSU
    Brigades
                                                    Deputy to the Commander                     Command Assessment &
Contracting Support                                                                             Continuous Improvement               MFSC
Brigades/PARC x 4                Inspector
                                General Office                                                     ASC Logistics Support &
                                                                                                   Evaluation Team (ALSET)
                             Equal Employment
                                   Office                                                            Lean Six Sigma (LSS)

                               Small Business                                                           Organizational
                                   Office                                                             Inspection Program



   Executive Director    Executive Director                   Chief of Staff                         Office of Counsel        Acquisition Center
    for Field Support       for LOGCAP

                            LOGCAP DPD                                             SGS                          JAG              Ammo & Install
      Distribution            -Kuwait             Dep CofS,                                                                    Contracting Division
                                                     G-1
   Management Center
                            LOGCAP DPD                                             HHC
                                                                                                      Competition Advocate/      Chemical Demil
                               -Iraq                                                                      Ombudsman
  Logistics Assistance                                                                                                         Contracting Division
  Program Directorate                             Dep CofS,
                            LOGCAP DPD               G-2                           Exec
                                                                                   Svcs                                           Field Support
      ASC Forward           -Afghanistan
                                                                                                                               Contracting Division
       Directorate                                                             Public Affairs
                         LOGCAP LOD DPD           Dep CofS,
                                                   G-3/5/7                        Office                                        Acquisition Center
   Army Prepositioned       -Ft Belvoir
                                                                                                                                 Support Division
    Stocks Directorate                                                           Historian
                                                  Dep CofS,
   Support Operations                                G-4
      Directorate                                                                 Internal
                                                                                   Review
                                                  Dep CofS,
                                                     G-6                         Chaplain


                                                                                 Surgeon
                                                  Dep CofS,
    613 Military
                                                     G-8
   1562 Civilians
                                                                                 Provost
  72694 Contractors
                                                                                 Marshal
     15 Countries
     35 States                                       Army                       National
                                                      UNCLASSIFIED
                                                              Guard Advisor
                                                 Reserve Advisor
                 Vision

   The ASC Command Assessment and
    Continuous Improvement Office will
     become the command’s expert and
   principal advisor for all assessments,
 evaluations, and analysis efforts. CACIO
  will improve, standardize, and replicate
 efficient and effective best practices ASC
enterprise wide, while fostering a culture of
          continuous improvement.
                  UNCLASSIFIED
                    UNCLASSIFIED
                        Mission
    The CACIO will perform as a fully integrated and responsive
assessment and improvement capability. The CACIO will provide a
 revamped and well-synchronized inspection program to serve as
  the command’s eyes and ears, identifying trends and anomalies
throughout the ASC. The ALSET’s expanded technical capabilities
      will serve as the "standards pilot" for all ASC operations.
 Command–wide deployment of continuous improvement and LSS
principles will shape the culture and mindset of the ASC’s Soldiers
   and Civilians to routinely challenge themselves to be the most
 effective, most efficient, and most responsive to the Soldier. The
   CACIO will utilize cataloging and trend analysis tools, enabling
       alignment of improvement efforts and resources to the
                       Commander’s priorities.
 The CACIO system will encourage sharing and replication of best
 practices, industry or government, and LSS improved processes
         across the entire ASC enterprise as the "standard."
                          UNCLASSIFIED
                            UNCLASSIFIED
                                             ASC’s Approach to
                                     Leveraging Enterprise Improvements
                                                  OIP
                                                        AAA   ALSET    Continuous
                                                 IG       RRT
                                                 GAO IRACO
                                                                      Improvement
                                                  LSS MCP

                                                                                      ENTERPRISE
                                                                                      ASSESSMENT

                                                                                                          Collective
                                     Source of
                                                                                                          Approach
                                      Repair          ALSET/INTERNAL AUDIT-        LSS - IMPROVE &
                                                           STDs PILOT,
               THEATER SUSTAINMENT




                                                                                     REPLICATE          Partnering
                                                        CONTROL CHECKER
                                                                                                       with IMCOM,
                                         DOL’s                                                       ACC, ICC, Industry
                                                                                   Analyze
                                                                       DefineMeasure
                                                                         ImproveControl
                                                                                                     Identify & Implement
                                       APS Sites                                                        Best Practices
ASC Programs




                                                                                                      Standardized QA
                                        FLRC’s
               APS




                                                                                                         Operations
               PDTE




                                         FRA’s                                                          Standardized
                                                                                                         Contracts
               LBE




                                       Theater                                                          Standardized
                                      Sustainment                                                       Performance
               RESET




                                                                                                           Metrics
                                                                        UNCLASSIFIED
                                                                          UNCLASSIFIED
      MG Radin Quotes
   ASC Commanding General
• “…this continues to be the foundation by which I am
  trying to build this command around...continuous
  improvement...getting better every day at what we do...”

• “Helping each other”

• “Continuous improvement is the engine that drives this
  command.”

• “Learning from your mistakes is good. Learning from
  others’ mistakes is excellence.”


                         UNCLASSIFIED
                           UNCLASSIFIED
                Quality Expectations
    “Vision- maximum operational readiness, mission effectiveness and
     customer satisfaction with Army Sustainment products, services, and
                                  systems.”

                           Top 10 Expectations…

•   ISO 9001:2000 Compliant for OPCONd maint/supply processes

•   Thru a “Community of Purpose” involve LCMCs, IMCOM, ICC, AMC
    Quality Federation, DOLs/FLRCs to improve Quality

•   Standardize metrics to measure Quality

•   Standardize Quality processes and programs & identify roles and
    responsibilities (i.e. physical inspections, represent quality reqmts up
    front in contracts, follow ANSI or ISO sampling methods, develop
    standard of repairs for all commodities- similar to DMWRs, move from
    defect detection to defect prevention)



                               UNCLASSIFIED
                                 UNCLASSIFIED
              Quality Expectations
                     (Cont)
•   Sharing and replicating best practices/lessons learned
•   Partner between government and industry
•   Develop performance incentives to improve Quality
•   Develop key QA elements & standardize QASPs
•   Training/education of QA processes & program
•   Establish governing Quality Board (ASC, IMCOM, ICC)
    and structure




                         UNCLASSIFIED
                           UNCLASSIFIED
 Ft. Richardson 29-30 Oct 07
                                  ASC Participation with
  Ft Wainwright 1-2 Nov 07
                               AMC Rapid Review Team (RRT)                                                                                                      Italy
                                                                                                                                                              Leghorn
                                                                                                                                                             6-7 Mar 08

                                      Assessments                                                                                       Germany
                                                                                                                                        Planned
                                                                                                                                      23-27 Jun 08
            Ft. Lewis
           10-11 Jul 07




                                                                                                                                       Ft. Drum
                                                                                                                                      3-5 Jan 06
                                                                                                                                       24 Jul 07



                                                                                                                                                 Ft. Dix
                                                                                                                                              29-30 Jan 08

                                              Ft Carson
                                                                                                                                Ft. Eustis
                                             26-27 Jun 07
                                                                                                     Ft. Campbell               Planned
                                                                  Ft. Riley        Ft. Leonardwood   18-19 Sep 07             15-16 Apr 08
                                                                                     11-12 Dec 07      Planned       Ft. Knox
                                                                22-23 May 07
                                                                                                      3-4 Jun 08 13-14 Mar 07
                                                                                                                                          Ft. Bragg
                                                                                                                                         7-8 Aug 07
                                                                                                                                       25-26 Mar 08
                                                                                                                    Ft. Stewart
                                                                                                                    6-8 Feb 07
                                                                                                                    7-9 Mar 07     Charleston Afloat
                                                                                                                    5-6 Feb 08       14-16 Nov 06

         Schofield Barracks                                                                                     Ft. Gordon Ft. Benning
                                                       Ft. Bliss                                                 Planned     14-15 May 07
              6-7 Nov 07                                              Ft. Hood
                                                     23-24 Oct 07                      Ft. Polk                10-11 Jun 08
    Wheeler AAF Schofield Barracks                                  30-31 Aug 06
              6-7 Nov 07                                            16-17 Oct 07     22-23 Jan 08




   Korea
  Planned
23-24 Jun 08                    407th AFSB                  406th AFSB                    405th AFSB                  404th AFSB                   403th AFSB
                                                               UNCLASSIFIED
                                                                 UNCLASSIFIED
                                                                                                                                                                     11
                      AMC Rapid Review Team
                           Assessment
                  2007RRT Site Visits
Ft Stewart   Ft Carson Ft Campbell        Ft Wainwright
                                                                     Conduct rapid, hard-hitting assessments of AMC
 Ft Knox      Ft Lewis    Ft Hood          Schoefield                organic industrial base using industry experts in
   Ft Benning Ft Drum      Ft Bliss          Ft Leonardwood
    Ft Riley     Ft Bragg    Ft Richardson
                                                                     Production, Supply chain management Lean Six
                                                                     Sigma
         2008 Scheduled RRT Site Visits                                       Maintenance                    Supply
      Ft Polk
          Ft Dix
              Ft Stewart                                        Rapid
                  401st AFSB Retrograde
                     405th AFSB-VI/LI                        Review Team




                                                                                            Best Practices
                         Ft Bragg
                             Ft Campbell




                                                                                              Industry
                                 Ft Gordon
                                     Ft Sill
                                         405th AFSB-TASM-E
 Improvement




               • Reduce Production Maintenance
    Events
    Rapid




                 Turn-Around Time
               • Expedite Equipment Turn-In
               • Improve Inventory Control                                      Make recommendations
                 through Integrated Prime                                         to Improve quality,
                 Vendor Supply Process
               • Eliminate Duplication of
                                                                    LSS          Reduced cycle times,
                                                                 Follow-on
                 Effort (DOL/FLRC)                                                 and Reduce cost
               • Mature Maintenance
                 Management System
                                                             UNCLASSIFIED
                                                               UNCLASSIFIED
Enterprise Board (E-Board)




        UNCLASSIFIED
          UNCLASSIFIED
               What does the E-Board
                     Show Me?
   ASC Trained BB/GB                       AFSB’s,
     80         40                      AFSBn’s, LSE’s
                                                         Process Buckets /
                                                         Staff Collaboration




      Trends,
   Improvement &
     Replication
    Opportunities



   Sharing
Excellence &
Best Practices


                       UNCLASSIFIED
                         UNCLASSIFIED
      Continuous Improvement
            Road Ahead
• ISO 9001:2000 Compliancy for maintenance
  and supply processes
• Replicate best practices from Army
  Preposition Stocks(APS) to other APS, and
  other related processes
• Use both Government and Industry lessons
  learned/ best practices and replicate across
  the enterprise-i.e. ASC Annual Quality
  Workshop Conference


                   UNCLASSIFIED
                     UNCLASSIFIED
      Continuous Improvement
        Road Ahead (Cont)

• Partner between government and
  industry on continuous improvement
• Provide effective QA oversight to
  achieve compliance enterprise-wide
• Leverage E-board and take positive action
• Facilitate communication and synergy between
  Commanders and ASC staff elements- learn from each
  other and help each other!
• Instill continuous improvement, LSS mindset, and
  Quality in our day to day ASC way of life


                       UNCLASSIFIED
                         UNCLASSIFIED
UNCLASSIFIED
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