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									 Advanced Technology Repair,
Service for Informationssystems

     Am Alten Forsthaus 1
       66386 St. Ingbert
     Tel.: 06894-95577-20
     Fax: 06894-95577-24
      Sales@atr-tec.com
       www.atr-tec.com
                                         Goal
   You have the need for reliability and performance within your IT infrastructure? We
    guarantee this with our maintenance procedures. We are at your disposal in order to
    achieve a long term availability. Are difficulties within your network, our capabilities include
    hotline, troubleshooting and remote maintenance all the way down the line to end-user
    support. In short words, we bring your data back on the data-highway. Should there be a
    need for outsourcing matters, we have competent consultants that are able to deal with
    change management on a global level. To our strengths count short response time, best
    quality and first-class service. To be on safe side we offer around the clock service. Thus
    support not only means servicing the network, hardware and software, knowledge transfer
    to our clients has top priority. There is no situation that the enterprise or technology is at a
    stand still: Your company hires new employees, implements new software? Our services
    include on the job training and in-house seminars.
   From engineering to realization and maintenance. We take responsibility throughout the
    entire project. Our goal is a dynamic structure with transparant scalability. We supervise all
    phases of your network structure and secure the quality of work procedures. We offer
    investment security with an extremely good price performance ratio. Top priority upon
    network security, we implement the most recent VPN technology and firewall rules.
    Migrating or upgrading your network without disrupting your daily business procedures is our
    concern, for this reason, we offer long term support. As a result, you may concentrate on
    operating your enterprise or business.
                           Portfolio ATR GmbH
           manufacturer independent service company

                      Training                                 Network products and solutions

                                                                    Hard- and Software sales
         Human Resources
                                                                      Project management


                                 Advanced Technology Repair,
                                         Service for
                                  Informationssystems GmbH        Indoor Repair (own Repair Center)


 Admission to personnel procurement


         Support



Data Systems Technology and Cabling
                         Employee leasing



                                                          Concept development
     Projectmanagement
                                                             Service Manager
Project Implemantation
                                                             Hard/Software installation
                                                             updates and network
 Project Leading
                                                             connections
                                     Technology Repair,
                           Advanced25.09.2005 - v2
                                   Service for
                            Informationssystems GmbH
      Consulting
                                                            Complex partial project tasks

            Workshops
                                                            Planing and Realisation of
                                                            IT-Projects
                               Projectmanagement

        Preliminary talks
                 Auditing
       Network analysus                                                  Indepth knowledgetransfer
                               Consulting
   Technology consulting                                                 Profitability analysus
Network rough conception                                                 Detailed network conception
                                                              Planing
        First budget plan                                                Idividual procurement
                                                                         Requirement support concept
                                                                         Requirement security concept
             Briefing
Projectdocumentation        Training
                                        Advanced Technology Repair,
          Feedback                             27.04.2004 - v4
                                                Service for                          Time management
                                         Informationssystems GmbH                    Disposition
                                                                                     Programming and testing
                                                               Implementation
         Proactive Servecing                                                         Installationteam briefing
Release/Update Management                                                            Active and passiv components
         Helpdesk or Hotline      Support                                            Customer acceptance
         Componentlogistics
      IT/Network outsourcing
    Projectmanagement & OnSite Services

   Services among the following fields
    –   Consulting
    –   Training
    –   Support
    –   Planing
    –   Implementation
    –   IMACD
    –   Human Resources
    –   Employee leasing
    –   Referenzen

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                   Human Resources
From   engineering to realization and maintenance. We take responsibility
throughout the entire project. Our goal is a dynamic structure with transparant
scalability. We supervise all phases of your network structure and secure the quality
of work procedures. We offer investment security with an extremely good price
performance ratio. Top priority upon network security, we implement the most recent
VPN technology and firewall rules. Migrating or upgrading your network without
disrupting your daily business procedures is our concern, for this reason, we offer
long term support. As a result, you may concentrate on operating your enterprise or
business.
–    You have high standards upon your datasecurity? We scan and test your network and if needed
          implement a VPN and Firewal.
–    You have the need for a operating system upgrade or migration to another system? Our
          implementation management best suits your project.
–    You need competent team members for an roll-out, even on a european scale? We handle your roll-
          out to your satisfaction.
–    You need onsite technical maintenance staff? We will supply these with employee leasing terms.
–    Your seeking a 24-7 service? We stand at your side for a continues functionality of your
           it-infrastructur, with this in mind, your mayor concerns can be focused on your daily
           operational business.


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                                    Support
   We offer
     –   country wide and European-wide service for maintenance and repair achievements
     –   certified, highly motivated and mobile technicians
     –   when desired we portray ourselves in your or in the name of your customer
     –   when desired we are available 24x7
     –   we react flexibly to your personal need, also during a project duration
     –   contract SLA fulfilment and warranty completion service
     –   flexibility
     –   professional and individually tailored advice
     –   reasonable price structuring
     –   short reaction time
     –   proactive and preventive maintenance and repair service
     –   reactive service employments
     –   release- /update-management
     –   help-desk or help-line/hot-line
     –   component provision with stocks/rental business
     –   spare part provision with stocks and handling




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                  Consulting
   For example
    – preliminary talks
    – gathering information
    – project analysis/check
    – technology consultation
    – rough conception
    – first budgeting


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                                     Training
   Training courses locally by the customer
    or in our training center
    – Briefing in existing systems
    – Training courses for standard software
Softwaresupport (helpdesk) and training
Workshops and training courses of different soft and hardware manufacturers . Only certified training
course documents are used and made available. The participant receives a certificate at the end. Training
courses at or for the customer are agreed upon with the customer and given if necessary in thier national
language, so that the documents are coherent with the needs.




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                       Planing
   During the planing phase we concider the following
    – Indepth knowledgetransfer
    – Economic efficiency calculation
    – Designing a high precision concetp
    – Detailed documentation within each projectphase
    – Individual quotation
    – Demand assesment quotation
    – Securityconzept assesment



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                Implementation
   These points are concidered
    –   Scheduling
    –   Disposition
    –   Programming
    –   Briefing of the installationteams
    –   Installation of active and passiv components
    –   Measuring
    –   Inspection by the customer
    –   Documentation handover including inspection
        protocols

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                 IMACD
   Services offered within IMACD
    – Install
    – Move
    – Add
    – Change
    – Delete




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                    Employee Leasing

   for the following tasks
    –   Hard-, and Software Standardinstallation
    –   Hard-, and Software instalation, Updates, Networkconnection, Rollouts
    –   IMACD
    –   Processing of partial complex project tasks
    –   Leading and coordination of project-teams
    –   Planing, programdesign and realisation of IT-Projects
    –   Projectmanagement
    –   Service Manager
    –   Projectimplementation
    –   Consulting
    –   Workshops
    –   Conceptdesign



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     Indefinate Employee Leasing




                Zwischenzeitlich unbefristet verlängert




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                           Training der Mitarbeiter
Of course the level of training is an important subject bei the ATR GmbH, therefor our techniciains
have qualified themselves according to commen technical standards. The list below shows some the
major certifications of our technicians.

Office communication- and Information electrician
Softwarespecialist
                                                              Our technicians are continuously updating thier
Database Programmer                                          cerifications according to the standards from Microsoft,
                                                              Novell, Cisco. The training on all new generation of
A+ (Hardwarespecialist)
                                                              applications belongs to the standard training program
CNA (Certified Network Administrator)                        for our technicians. The examinations are officialy
                                                              accepted according to the accordingly valid regulations
CNE (Certified Network Engineer)
                                                              like e.g. those from Microsoft. We further train our
MCP (Microsoft Certified Professional)                       employees linguistically. Once a week for example, an
                                                              English course takes place at our headquarters.
MCP + I (Microsoft Certified Professional + Internet)
MCSE (Microsoft Certified Software Engineer)
MCSD (Microsoft Certified Solution Developer)
CCNA (Certified Cisco Novell Administrator)
C++ Programmer
InterNet Applications
Java
HTML

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                                             References
   Short list of some projects
   Rollouts
     –   Rollout over 3000 PC's within a large car manufacturer.
     –   Rollouts for the firms like Deichmann, Tchibo, Fujitsu Siemens, Jaques Weindepot, Dell, Compaq, T-Systems, Hornbach Baumärkte.
   Hotline (First and Second Level Support)
     –   Concept development for the hotline department.
     –   Employee deployment at different customers.
   On Site Service
     –   Completion of a three year contract covering the complete infrastructur and in addition responding to troubletickets and relaying them to
         the proper technicians.
   Networkadministration (Europwide)
     –   Longterm completion of network and administrative tasks at customer premises. Network support including Novell, WIN 2000, NT or
         XP based systems.
   Internationale Erfahrung
     –   Repairs with spare parts supply, positioning of administrativ Technlogists and call acceptance in the countries: Deutschland, Belgien,
         Holland, Luxemburg, Spanien, Portugal, Italien, Türkei, Island, England, Bahrain, Israel, u.v.m.
   Elektronic Banking
     –   Servicing contracts for account statement printers and money machines of a constitutional bank.
   Wireless Communication/Network
     –   Projectconsulting during startup of logistic services. Positioning of servicepersonel for wireless communication and – network.
   InHouse Repair
     –   Repairing of Monitor, PC, Notebooks, Telefax, Scanner etc. bei signed maintanence contracts.

           More examples or more comprehensive information about our references given gladly within a personal discussion .




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                                    Trusted Hand



                                             „You can count on us“
   Trust is the basis of every partnership. In business and also in privat. Building up trust becomes an ongoing
growth process. Once situated, trust would like to be granted each day once again. The business with information
    technology, the IT field doesn‘t mak an exception. On the contrary. For you as an industrialist, High-level
 personnel in the administration or IT responsible person it certainly became more difficult it in the last years, to
  over-look the EDP and communication landscape. Not often will it be easy, to grade profesional from the none
 professional consultants. Do yourself a favor, get an indepth backround description from companies servicing IT
relevant matters within your enterprise. Serious and knowledgeble companies would be abliged for the opertunity
                                to provide written proof of thier past achievements.


 We with the ATR GmbH do not limit us simply to refer to a large customer proximity; which many do at present
  and is natural for us. We rather make a commitment to you with the clear statement: " you can count on us!"
Their confidence to justify all questions - reference information technology and service - creating solutions, is our
 highest obligation. The fact that we have appropriate know-how is automatically justified. What makes us proud
   particularly, is the growing number of new customers. We will set everything to develop this partnerships for
                                  many years - as we also due with our references.


                                             The team SARCOM GmbH

								
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