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									Program Outcomes Assessment
               Program    AAS-Business Computer Information Systems (BCIS)
            Department    Computer Information Systems
         College/School   College of Business and Public Policy (CBPP)
         Academic Year    2008

 Assessment Coordinator K. Voge (department and college)
                                                                                TABLE 1
                                                                      PROGRAM MISSION AND CONTEXT
                                                                            Program Mission
  (No formal Mission Statement currently exists.) The College of Business and Public Policy prepares students for computer careers in computer
    programming and systems design, network administration and database administration through our Associate of Applied Science degree in
Business Computer Information Systems (BCIS). Students are prepared for computer careers in systems analysis and design, web-design, end-user
 computing, managing information systems, databases and networks, and associated occupations through the Management Information Systems
                                              (MIS) major in the Bachelor of Business Administration.

   Both degrees are based on the Association of Information Technology Professionals (AITP) model curriculum and are linked so that the diligent
student can move from the two-year to four-year degree without losing credits. Both degrees emphasize using computers within business and public
 sector settings through hands-on teaching methods. The student is prepared for the technical aspects of the computer environment as well as the
    techniques and issues of managing information resources through the introduction of the theories followed by hands-on experience with the
 associated application. Computer career education in the College of Business and Public Policy is enhanced by work and internship opportunities
                                  both within our own laboratories and with business and government facilities.
                                                                    Program Context and General Comments

 CIS enrollments in business schools across our nation continue to be difficult to forecast given industry changes. The IT job outlook is positive at
this point, however, enrollment increases are not being consistently experienced. Major curriculum revisions are being undertaken by many of our
 "peer programs." Recruiting and retaining the "right" students for careers in Information Technology positions is a goal of our department. Given
our "open enrollment" policy, we sometimes have students in our AAS-BCIS required CIS 185 and CIS 201 programming courses who have difficulty
                            with the course material. Hence, results for these course assessments may be low at times.

 Our faculty continues to discuss, at length, the future of both our AAS-BCIS and BBA-MIS programs. As the utilization of information technology,
and how it is managed, in organizations has been dramatically changing in the past five to ten years, higher education has not necessarily kept pace
at the same rate. New technologies, new software, and new management practices are causing most similarly designed programs across the nation
     to be reevaluated and redeveloped. The problems and solutions are not necessarily easy to identify or quick to develop. Our department is
                                    continuing our research, analysis, and revision of our program(s) as needed.
                                                                        Location of Published Outcomes

                          The AAS-BCIS outcomes should be published on our college / department website beginning in Fall 2008.




  Submitted 7-8-09                                                 03b236f4-e925-4123-a355-a51d5dc3a8fd.xls                          Mission & Context
     Program Outcomes Assessment
                   Program                              AAS-Business Computer Information Systems (BCIS)
                 Department                             Computer Information Systems
             College/School                             College of Business and Public Policy (CBPP)
             Academic Year                              2009
      Assessment Coordinator                            K. Voge (department and college)
                                                                                                         TABLE 2
                                                                                           PROGRAM OUTCOMES ASSESSMENT RESULTS
                                                                                                                                                                                                                              Current
                                                                                                                                                                       Measures                                                                               5 Year Trend Data
                                                                                                                                                                                                                               Year




                                                                                                                                                                                                          Embedded Course-
                                                                                                                                                                                                          Level Assessments



                                                                                                                                                                                                                               Weighted Average
                                                                                                                                                     Code / Programs




                                                                                                                                                                                         Group Projects
                                                                                                                                   Sample size for




                                                                                                                                                                       Sample size for




                                                                                                                                                                                                           Sample size for




                                                                                                                                                                                                           Sample size for
                                                                                                                  Written Papers




                                                                                                                                                                                                                                automatically)
                                                                                                                                                                                                                                 (Calculates



                                                                                                                                                                                                                                                  2004/2005

                                                                                                                                                                                                                                                                2005/2006

                                                                                                                                                                                                                                                                            2006/2007

                                                                                                                                                                                                                                                                                        2007/2008

                                                                                                                                                                                                                                                                                                      2008/2009
                                                                                                                                      measure




                                                                                                                                                                          measure




                                                                                                                                                                                                               measure




                                                                                                                                                                                                               measure
                                                           Design, code, test, compile, and debug         Grade   NG                                 NG                                  NG                      C+                 C+
                                                    1       programs for basic business functions         Value                         0                                   0                              0    2.30   33         2.30                                      C+                        C+
                                                          utilizing a popular programming language.
             Published ProgramObjectives/Outcomes




                                                                                                          Weight NG                                  NG                                  NG                     1.00
                                                           Perform a business analysis to identify        Grade     B                                NG                                    B                    NG                   B
                                                        business functional requirements as input for
                                                    2                                                     Value   3.00                16                                    0            3.00              16          0          3.00                                       B           B             B
                                                             information technology application
                                                                        development.                      Weight NG                                  NG                                  1.00                   NG
                                                         Demonstrate skills in analyzing, designing,      Grade   NG                                 NG                                  NG                     NG             #DIV/0!
                                                    3   building, and administering business-oriented     Value                         0                                   0                              0           0       #DIV/0!                                       A
                                                                         databases.                       Weight NG                                  NG                                  NG                     NG
                                                           Explain the fundamentals of our rapidly  Grade NG                                         NG                                  NG                     NG             #DIV/0!
                                                               changing environment of data
                                                    4                                               Value                               0                                   0                              0           0       #DIV/0!                                       F
                                                        communications over local area networks and
                                                            over switched and private voice lines.  Weight NG                                        NG                                  NG                     NG
                                                                                                          Grade   NG                                 NG                                  NG                     NG             #DIV/0!
                                                         Demonstrate skills in installing, configuring,
                                                    5                                                     Value                         0                                   0                              0           0       #DIV/0!                                       C
                                                          and debugging a small local area network.
                                                                                                          Weight NG                                  NG                                  NG                     NG
                                                                                                          Grade   NG                                 NG                                  NG                      B                   B
                                                            Demonstrate competency in utilizing
                                                    6                                                     Value                         0                                   0                              0    3.00   70         3.00                                       B           B             B
                                                                 computer technology.
                                                                                                     Weight NG              NG          NG         1.00
                                                                                  Blank and shaded = Does not measure this published outcome.
                                                          Weights:    0.5 = Measure gives anecdotal or indirect indication of published outcome, or has a limited sample size.
                                                                                   1 = Measure provides direct, reliable information on the published outcome.



Submitted 7-8-09                                                                                03b236f4-e925-4123-a355-a51d5dc3a8fd.xls                                                                                                                                                            Outc Results
Program Outcomes Assessment Discussion
      Program    AAS-Business Computer Information Systems (BCIS)
   Department    Computer Information Systems
College/School   College of Business and Public Policy (CBPP)
Academic Year    2009
  Assessment
   Coordinator   K. Voge (department and college)
                                                                                    TABLE 3
                                                                    ANALYSIS OF OUTCOME ASSESSMENT RESULTS

                                Outcome                   Result                                                         Explanation of the Results
                                                                    CIS 185 and CIS 201 are required programming courses for the AAS-BCIS. Both courses require an intensive (6 to 8 hour)
                 Design, code, test, compile, and debug
                                                                    comprehensive final exam in which students are required to design, code, test, compile, and debug full programs. In CIS
                 programs for basic business functions
            1                                               C+      185, 13 students completed the exam with 9 (69%) being "successful" and 4 (31%) being "unsuccessful." In CIS 201, 20
                    utilizing a popular programming
                                                                    students complete the exam with 16 (80%) being "successful" and 4 (20%) being "unsuccessful." These results are typical
                                 language.
                                                                    and expected.
                                                                    CIS A310 students work in teams to develop a business analysis for a real-world information systems project. Given this
              Perform a business analysis to identify               learning objective is measured via a team project, not all students may adequately gain all of the needed skills. This is
               business functional requirements as                  typical of group projects. It is hopeful that learning occurs in this course as it will in the real-world IT environment. The
            2                                               B
                 input for information technology                   grade assigned was the average grade of all team final analysis projects required in the course (16 students and 5 project
                    application development.                        groups). 4 projects were "successful" and 1 was "unsuccessful" which equivalates to 13 "successful" and 3 "unsuccessful"
                                                                    students.

                Demonstrate skills in analyzing,
                                                                    Data collected at course level throughout year, but not received prior to the completion of this DRAFT report version. Data
            3 designing, building, and administering      #DIV/0!
                                                                    will be received and analyzed in August 2009 when faculty return to campus.
                  business-oriented databases.

              Explain the fundamentals of our rapidly
                   changing environment of data
                                                              Data collected at course level throughout year, but not received prior to the completion of this DRAFT report version. Data
            4     communications over local area      #DIV/0!
                                                              will be received and analyzed in August 2009 when faculty return to campus.
              networks and over switched and private
                            voice lines.
                   Demonstrate skills in installing,
                                                               Data collected at course level throughout year, but not received prior to the completion of this DRAFT report version. Data
            5 configuring, and debugging a small local #DIV/0!
                                                               will be received and analyzed in August 2009 when faculty return to campus.
                            area network.
                                                                    CIS A110 students take major hands-on practicum exams during a semester utilizing spreadsheet, database, word
                                                                    processing, and presentation software applications. The exams require students to complete a "full circle" business
                                                                    scenario utilizing the appropriate software application correctly. Students who successfully complete the exams have a well
                  Demonstrate competency in utilizing               developed competency in the workings of prominent business software. The grade assigned is the average of all
            6                                               B
                       computer technology.                         completed Excel and Access exams for students across a sampling of three sections taught by on individual instructor.
                                                                    These results indicate that students are successfully able to demonstrate their competency with these software applications
                                                                    in a testing environment. On the job, students would actually have additional time and perhaps additional resources to aid
                                                                    them in successfully completing their task utilizing computer technology.




 Submitted 7-8-09                                                        03b236f4-e925-4123-a355-a51d5dc3a8fd.xls                                                                Outc Analysis
                   Program Improvement Recommendations Based on Assessment
                          Program    AAS-Business Computer Information Systems (BCIS)
                       Department    Computer Information Systems
                    College/School   College of Business and Public Policy (CBPP)
                    Academic Year    2009
                      Assessment
                       Coordinator   K. Voge (department and college)

                                                                                             TABLE 4
                                                         PROGRAM IMPROVEMENT RECOMMENDATIONS BASED ON ASSESSMENT RESULTS: CURRENT YEAR
                                                 Recommendation                   Outcome(s)    Rationale for the Recommendation




                                                                                                                    Continuation of recommendation from
                    Continue and finalize review of AAS-BCIS program during 09-10 academic
                                                                                                           All      previous year. Previous rationale still
                                                      year.
                                                                                                                    applies.




                    Other recommendations may be developed once full assessment data has
                                been received by the Assessment Coordinator.


                                                                                            TABLE 5
                                                     ASSESSMENT PROCESS IMPROVEMENT RECOMMENDATIONS BASED ON ASSESSMENT RESULTS: CURRENT YEAR

                                                 Recommendation                                        Outcome(s)      Rationale for the Recommendation

                    We still need easy access to student major data. To ask faculty to track this
                   for all of their courses is not efficient given that some of the courses we teach                We are not able to easily pull only the
                                                                                                           All
                   are required for all business majors. In order to only analyze the outcomes of                   results for our program majors.
                                   our majors, we must have easy access to this data.
                                                                                                                    Draft reports (like this one) are not
                                                                                                                    complete. A more complete report would
                                                                                                                    provide the UAA Assessment Peer Review
                    More timely submission of assessment data to the Assessment Coordinator
                                                                                                                    group more information to analyze and
                   needs to occur to aid in the timely completion of required reports and facilitate       All
                                                                                                                    evaluate. We have made progress in
                              the timely analysis of possible program improvements.
                                                                                                                    "internalizing" assessment in our
                                                                                                                    department, but our process timing still
                                                                                                                    needs work.




Submitted 7-8-09                                                   03b236f4-e925-4123-a355-a51d5dc3a8fd.xls                                                   Current Yr Recommendations
                   The AAS-BCIS Assessment Plan is less than three years old. We are aware
                     of the recent updates/changes to the suggested Plan template document
                      supplied by UAA’s OAA and will also develop a formal program mission
                                                                                                All      OAA modified Plan template document.
                     statement next academic year (09-10) when all program faculty return on
                    contract. Our Assessment Plan document will also be aligned with the new
                                           template next academic year.




Submitted 7-8-09                                              03b236f4-e925-4123-a355-a51d5dc3a8fd.xls                                      Current Yr Recommendations
                       TABLE 4
ROVEMENT RECOMMENDATIONS BASED ON ASSESSMENT RESULTS: CURRENT YEAR
                                                                        Resource Implications

                                                        During 08-09, one CIS faculty member was awarded a
                                                        Sabbatical to research and develop a new Occupational
                                                        Endorsement Certificate program to be offered entirely
                                                        on-line. While budgetary constraints will not allow for
                                                        the commencement of a new program, the research
                                                        gathered will benefit our AAS-BCIS review and revision.
                                                        The faculty member will be presenting her results in
                                                        August or September of 2009. Further program
                                                        recommendations may result when those results are
                                                        shared and discussed.




                       TABLE 5
SS IMPROVEMENT RECOMMENDATIONS BASED ON ASSESSMENT RESULTS: CURRENT YEAR

                                                                        Resource Implications

                                                        OAA and / or Gary Rice's group needs to provide this
                                                        data to college assessment coordinators each Fall and
                                                        Spring.




                                                        Department faculty and the Assessment Coordinator
                                                        need additional time to organize and submit assessment
                                                        data.




           Submitted 7-8-09                                  03b236f4-e925-4123-a355-a51d5dc3a8fd.xls             Current Yr Recommendations
                   Assessment Coordinator time to make needed revisions.




Submitted 7-8-09        03b236f4-e925-4123-a355-a51d5dc3a8fd.xls           Current Yr Recommendations
Program Improvement Recommendations Based on Assessment
       Program     AAS-Business Computer Information Systems (BCIS)
    Department     Computer Information Systems
 College/School    College of Business and Public Policy (CBPP)
 Academic Year     2009
   Assessment
    Coordinator    K. Voge (department and college)


                                                  TABLE 6
               PROGRAM IMPROVEMENT RECOMMENDATIONS BASED ON ASSESSMENT RESULTS: PREVIOUS YEARS

        Year            Recommendation             Outcome(s)    Rationale for the Recommendation                Resource Implications                        Actions Taken

                                                                                                                                              Numerous discussions at department faculty
                                                                Dropping CIS enrollments in business                                          meetings occurred during Fall 2007 with
                   More creative methods for
                                                                schools across our nation is a                                                relation to current structure of and methods
                   teaching programming and                                                                 Possible workload adjustments
                                                                continuing problem. Trying to recruit                                         used in required programming classes.
07-08              analytical skills need to be        1                                                    for faculty investigating new
                                                                and retain the "right" students for                                           Programming course instructors will investigate
                   investigated and tested in                                                               teaching methods and/or software.
                                                                careers in Information Technology                                             alternative teaching methods and implement
                   the classroom.
                                                                positions is a goal of our department.                                        them in Fall 2008 to hopefully raise retention
                                                                                                                                              rates in these courses.
                   Increase recruitment                         Dropping CIS enrollments in business
                                                                                                            Department faculty time and
                   activities at local high                     schools across our nation is a problem.
                                                                                                            scheduling considerations.        Increased visibility for AAS-BCIS program at
                   schools and UAA events to                     Trying to recruit and retain the "right"
07-08                                                  All                                                  Additional monetary resources for multiple UAA Job Fair / Student Recruitment
                   identify the "right" students                students for careers in Information
                                                                                                            the implementation of new         functions during 07-08.
                   for careers in Information                   Technology positions is a goal of our
                                                                                                            program marketing ideas.
                   Technology.                                  department.
                                                                                                                                              One CIS faculty member has been awarded a
                                                                Dropping CIS enrollments in business                                          Sabbatical for 08-09 to develop a new
                                                                schools across our nation is a              Possible workload adjustments     Occupational Endorsement Certificate program
                   Review of AAS-BCIS                           continuing problem. Trying to recruit       for faculty investigating other   to be offered entirely on-line. The research
07-08                                                  All
                   program.                                     and retain the "right" students for         programs and developing           needed for this program will also benefit our
                                                                careers in Information Technology           changes if needed.                AAS-BCIS as the department hopes to have
                                                                positions is a goal of our department.                                        the certificate become a "feeder" program for
                                                                                                                                              our other majors.

                                           TABLE 7
   ASSESSMENT PROCESS IMPROVEMENT RECOMMENDATIONS BASED ON ASSESSMENT RESULTS: PREVIOUS YEARS

        Year            Recommendation             Outcome(s)    Rationale for the Recommendation                Resource Implications                        Actions Taken




Submitted 7-8-09                                                         03b236f4-e925-4123-a355-a51d5dc3a8fd.xls                                              Previous Yr Recommendations
                                                                 Currently, all assessment data comes
                                                                 from courses where other business
                                                                 majors are included in the sample.                                             Will change assessment data requirements to
                                                                 Additionally, for certain upper-division   Could impact the CBPP SIO in        include only student major data beginning Fall
                   Include only BCIS majors                      courses like CIS A310, CIS A330, and       requiring that a database of all    2007. Requested semester snapshot of
                   only in future data collection                CIS A345, four year BBA-MIS students       current students and their          student major data from Gary Rice (via OAA) to
07-08                                                  All
                   and analysis of AAS-BCIS                      are also included. Even though the         declared major is available to      make major identification easier and less task
                   program.                                      majority of AAS-BCIS students              CBPP faculty for inclusion in       intensive for faculty and/or assessment
                                                                 continue on toward the BBA-MIS, we         assessment data reporting.          coordinator. No data received or easily
                                                                 may want to analyze only the AAS-                                              accessible as of June 2008.
                                                                 BCIS students' results to see if there
                                                                 are any unanticipated trends or results.
                   More closely align and
                   calibrate assessment tools
                   with the published learning
                   goal and associated
                   learning objectives.
                                                                 These goals all have measurements          Department faculty time and         Discussed at department faculty meetings in
                   Develop better instruments,
                                                                 weighted at 0.5. Our department would      scheduling considerations for       Fall 2007. Decision to continue with current
07-08              or parse out only applicable     2, 3, 4, 5
                                                                 like to strive for more closely aligned    analysis of and/or development of   measures, and add others given relative
                   questions that directly
                                                                 measurements of the learning goals.        new measurements or rubrics.        student outcomes.
                   address the goal.
                   Calibration of passing level
                   scores may require a
                   broader departmental
                   discussion.




Submitted 7-8-09                                                          03b236f4-e925-4123-a355-a51d5dc3a8fd.xls                                               Previous Yr Recommendations
                   Values by Tool               Year Average
                    Grade Table                  Grade Table
                    0         F                  A         4
                   0.3        F+                A-        3.7
                   0.7        D-                 B         3
                    1         D                 B-        2.7
                   1.3        D+                B+        3.3
                   1.7        C-                 C         2
                    2         C                 C-        1.7
                   2.3        C+                C+        2.3
                   2.7        B-                 D         1
                    3         B                 D-        0.7
                   3.3        B+                D+        1.3
                   3.7        A-                 F         0
                    4         A                 F+        0.3
                   NG                           NG




Submitted 7-8-09    03b236f4-e925-4123-a355-a51d5dc3a8fd.xls    Grade Table

								
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