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									                                                                        Program Outcomes Assessment
              Program                                                              AAS General Business Degree
           Department                                                              Business & Industry
        College/School                                                             KPC
       Academic Years                                                              2006/2007
      Program Contact                                                              Ray Zagorski (ifrz@uaa.alaska.edu)
Assessment Coordinator                                                             Debbie Sonberg (ifdgs@uaa.alaska.edu)

                                                                                         (new program, first cycle)
TABLE 1B: Program Outcomes Assessment Results
                                                                                                                                                                                                                                                                                                                                                                                                                                     Current
                                                                                                                                                                                                                                                             Outcomes Indicators
   This report has not been                                                                                                                                                                                                                                                                                                                                                                                                           Year




                                                                                                                                                            Student Outcome Surveys




                                                                                                                                                                                                                                                                                  Marketing Presentations


                                                                                                                                                                                                                                                                                                            Accounting Practice Set
 formally reviewed by faculty




                                                                                                                                                                                                                                                                                                                                                                                                                                       Weighted Average
                                                                                                                                                                                                                                                                                                                                                                                                           (data not yet received)
                                                                                                                                                                                      Instructor Impression




                                                                                                                                                                                                                                                                                                                                                                                                           Internship Evaluation
                                                                                                                                                                                                                                                                                                            (ACCT 225 - Payroll


                                                                                                                                                                                                                                                                                                                                      Application Projects



                                                                                                                                                                                                                                                                                                                                                             Application Projects



                                                                                                                                                                                                                                                                                                                                                                                    Application Projects
                                                                                                                                                                                                                                           Employer Survey
 and is subject to revision in




                                                                                                                                                                                                                           Alumni Survey




                                                                                                                                                                                                                                                                                                                                      MS Word/PPT
                                                                                                                                                                                                                                                                  Business Plan
                                                                                                                                                                                                              Grade Data




                                                                                                                                                                                                                                                                                                                                                                                    MS Access
                                                                                                                                                                                                                                                                                                                                                             MS Excel
                                                                                                                                                                                                                                                                                                            Project)
                                                                                                                                                                                      Survey
            the fall
                                                                                                                                           Grade                                                                B                                                                                                    B                                                                                                                    B
                                                                                   describe and utilize the major components of
                                                                            1      the accounting information system
                                                                                                                                            Value                                                             3.00                                                                                               3.10                                                                                                                  3.07

                                                                                                                                           Weight                                                             0.50                                                                                               1.00

                                                                                                                                           Grade                                                                B                                                                                                                                                                                                                         B
                                                                                   identify and analyze internal control problems
                                                                            2      and make recommendations for safeguarding                Value                                                             3.00                                                                                                                                                                                                                     3.00
                                                                                   the assets of a business…
                                                                                                                                           Weight                                                             0.50

                                                                                   apply the fundamentals of absorption costing            Grade                                                                B                                                                                                                                                                                                                         B
                                                                                   and cost behavior...; contribution
                                                                            3      margin/breakeven analysis, budgeting and                 Value                                                             3.00                                                                                                                                                                                                                     3.00
 http://www.kpc.alaska.edu/pdf/Outcomes%20Lists%20AY06%20_2_.pdf




                                                                                   variance analysis and relevant cost/revenues
                                                                                   for decisions.                                          Weight                                                             0.50

                                                                                                                                           Grade                                                              B+                                                                      A                                                                                                                                                A-
                                                                                   apply economic theory to decision-making
                                                                                   and the analysis of a variety of private and
                                                                            4      public policy concerns using basic economic
                                                                                                                                            Value                                                             3.30                                                                4.00                                                                                                                                                 3.77
                                                                                   concepts and analytical tools
                                                                                                                                           Weight                                                             0.50                                                                1.00

                                                                                                                                           Grade                                                                B                                                   A                 A                              B                     B-                    B+                     C+                                             B+
                                                                                   collect, summarize, disburse, and use various
                          Program Outcomes




                                                                            5      forms of information to aid in the running of a          Value                                                             3.00                                               4.00             4.00                           3.10                  2.75                   3.50                   2.25                                              3.25
                                                                                   business
                                                                                                                                           Weight                                                             0.50                                               1.00             1.00                           1.00                  1.00                   1.00                   1.00

                                                                                   identify and apply elements of contract, tort,          Grade                                                                B                                                                                                                                                                                                                         B
                                                                                   agency, property law, partnerships,
                                                                            6      corporations, UCC sales and secured                      Value                                                             3.00                                                                                                                                                                                                                     3.00
                                                                                   transactions, banking and professional liability
                                                                                   law                                                     Weight                                                             0.50

                                                                                                                                           Grade                                                                B                                                   A                 A                              B                     B-                    B+                     C+                                             B+
                                                                                   use word processing, spreadsheet, database,
                                                                                   presentation graphics, and the internet
                                                                            7      browser software to solve complex business
                                                                                                                                            Value                                                             3.00                                               4.00             4.00                           3.10                  2.75                   3.50                   2.25                                              3.25
                                                                                   issues and report and display these solutions
                                                                                                                                           Weight                                                             0.50                                               1.00             1.00                           1.00                  1.00                   1.00                   1.00

                                                                                                                                           Grade                                                                B                                                   A                 A                                                    B-                    B+                     C+                                             B+
                                                                                   communicate effectively and function on multi-
                                                                            8      disciplinary teams
                                                                                                                                            Value                                                             3.00                                               4.00             4.00                                                 2.75                   3.50                   2.25                                              3.27

                                                                                                                                           Weight                                                             0.50                                               1.00             1.00                                                 1.00                   1.00                   1.00

                                                                                                                                           Grade                                                                B                                                   A                 A                              B                     B-                    B+                     C+                                             B+
                                                                                   identify, formulate, and solve business
                                                                            9      problems
                                                                                                                                            Value                                                             3.00                                               4.00             4.00                           3.10                  2.75                   3.50                   2.25                                              3.25

                                                                                                                                           Weight                                                             0.50                                               1.00             1.00                           1.00                  1.00                   1.00                   1.00

                                                                                                                                           Grade                                                                B                                                   A                 A                                                                                                                                                A-
                                                                                   use marketing fundamentals from product
                                                                           10      development, pricing strategies, promotional             Value                                                             3.00                                               4.00             4.00                                                                                                                                                 3.80
                                                                                   strategies, and distribution strategies
                                                                                                                                           Weight                                                             0.50                                               1.00             1.00

                                                                                                                                                                                                                                                                                                                                                                                                                                        B+
                                                                                                                                      Blank and shaded = Tool does not measure this published outcome or tool not used this cycle.                                                                                                                                                                                                     3.26
                                                                                                                                      Weights: 0.5 = Tool gives anecdotal indication of published outcome.
                                                                                                                                                   1 = Tool is a good measure of the published outcome




                                                                   Submitted 6-14-07                                                                e44966f3-4f83-4b9e-8128-6e0ca504a7eb.xls                                                                                                                                                                                            Outc Results
Program Outcomes Assessment Discussion
              Program    AAS General Business Degree
           Department    Business & Industry
        College/School   KPC
       Academic Years    2006/2007
      Program Contact    Ray Zagorski (ifrz@uaa.alaska.edu)
Assessment Coordinator   Debbie Sonberg (ifdgs@uaa.alaska.edu)
                                                                  TABLE 2B
                                                  ANALYSIS OF OUTCOME ASSESSMENT RESULTS

                         Note: Alternatively, an electronic word-processing document compatible with MS Word may be substituted for this table.

                                           Outcome                       Result    Explanation of the Results (also see course comments & recommendations)

                                                                                   Several of the special projects were in elective courses. Those courses have not been clearly matched with outcomes; however,
                                                                                   these projects are relevant to the assessment process. The assessment coordinator attempted to place them under the most
                         Preamble to outcomes:                            NA
                                                                                   appropriate outcome(s). Working on outcomes consistency and alignment with all courses will be a primary fall 2007 goal for this
                                                                                   program.
                                                                                   The specific project chosen for this assessment cycle was a payroll project from the                         Final of ACCT 225 evaluaiton




                         describe and utilize the major
                                                                                                                                                                                                Hi Debbie,

                                                                                                                                                                                                Here is FINAL of the ACCT 225 class evaluation.




                                                                                   elective course ACCT 225. The instructor provided a though discussion and analysis
         1               components of the accounting                      B
                                                                                   of this course, textbook and project issues, etc. in the embedded Word document.
                         information system
                                                                                   To view embedded document, right-click on blue square, choose document object, then open.
                         identify and analyze internal control
                         problems and make
         2                                                                 B       This result is solely based on grade data from related courses.
                         recommendations for safeguarding
                         the assets of a business…
                         apply the fundamentals of absorption
                         costing and cost behavior...;
                         contribution margin/breakeven
         3                                                                 B       This result is solely based on grade data from related courses.
                         analysis, budgeting and variance
                         analysis and relevant cost/revenues
                         for decisions.
                         apply economic theory to decision-
                         making and the analysis of a variety
         4               of private and public policy concerns             A-      This result is solely based on grade data from related courses.
                         using basic economic concepts and
                         analytical tools

                                                                                   Students do very well on their business plans, but do not do as well in computer concepts applications. A grade sheet for F06 &
                         collect, summarize, disburse, and use                     Sp07 are included with degree programs designated. Process Tech & Industrial Process Instrumentation students earn "A"s
         5               various forms of information to aid in           B+       while business students struggle more with excel & access concepts. PT & IPI students may take CIS 110 later in their
                         the running of a business                                 programs and therefore have a greater understanding of the usefulness of the software applications and problem-solving
                                                                                   techniques. Business students may lack the "real-life" application concepts at this stage in their business development.

                         identify and apply elements of
                         contract, tort, agency, property law,
                                                                                   This result is solely based on grade data from related courses. No business law data has been collected for program
         6               partnerships, corporations, UCC                   B
                                                                                   assessment purposes.
                         sales and secured transactions,
                         banking and professional liability law

                         use word processing, spreadsheet,                         Students do very well on their business plans, but do not do as well in computer concepts applications. A grade sheet for F06 &
                         database, presentation graphics, and                      Sp07 are included with degree programs designated. Process Tech & Industrial Process Instrumentation students earn "A"s
         7               the internet browser software to solve           B+       while business students struggle more with excel & access concepts. PT & IPI students may take CIS 110 later in their
                         complex business issues and report                        programs and therefore have a greater understanding of the usefulness of the software applications and problem-solving
                         and display these solutions                               techniques. Business students may lack the "real-life" application concepts at this stage in their business development.


                                                                                   Students do very well on their business plans, but do not do as well in computer concepts applications. A grade sheet for F06 &
                                                                                   Sp07 are included with degree programs designated. Process Tech & Industrial Process Instrumentation students earn "A"s
                         communicate effectively and function
         8               on multi-disciplinary teams
                                                                          B+       while business students struggle more with excel & access concepts. PT & IPI students may take CIS 110 later in their
                                                                                   programs and therefore have a greater understanding of the usefulness of the software applications and problem-solving
                                                                                   techniques. Business students may lack the "real-life" application concepts at this stage in their business development.


                                                                                   Students do very well on their business plans, but do not do as well in computer concepts applications. A grade sheet for F06 &
                                                                                   Sp07 are included with degree programs designated. Process Tech & Industrial Process Instrumentation students earn "A"s
                         identify, formulate, and solve
         9                                                                B+       while business students struggle more with excel & access concepts. PT & IPI students may take CIS 110 later in their
                         business problems
                                                                                   programs and therefore have a greater understanding of the usefulness of the software applications and problem-solving
                                                                                   techniques. Business students may lack the "real-life" application concepts at this stage in their business development.

                         use marketing fundamentals from
                         product development, pricing                              Students submitted excellent marketing projects. Three projects have been selected as a sampling and are available for review,
         10                                                                A-      as well as some Service Learning Projects.
                         strategies, promotional strategies,
                         and distribution strategies




       Submitted 6-14-07                                                                   e44966f3-4f83-4b9e-8128-6e0ca504a7eb.xls                                                       Outc Analysis
Program Improvement Recommendations Based on Assessment
               Program    AAS General Business Degree
            Department    Business & Industry
         College/School   KPC
        Academic Years    2006/2007
       Program Contact    Ray Zagorski (ifrz@uaa.alaska.edu)
 Assessment Coordinator   Debbie Sonberg (ifdgs@uaa.alaska.edu)

                                                                           TABLE 3
                                                   PROGRAM IMPROVEMENT RECOMMENDATIONS BASED ON ASSESSMENT

        Rec. No.                                        Recommendation                                Outcome(s)                   Rationale for the Recommendation                                          Resource Implications                                         Action Taken
                                                                                                                    There are several lists of outcomes in the assessment plan with
                                                                                                                                                                                            Quality faculty time and focus on assessment materials
                                                                                                                    different numbers of outcomes and different orders of the lists.
                                                                                                                                                                                                                                                       Assessment coordinator brought this up to two faculty
                                                                                                                    This makes it difficult to match outcomes and tools or any other
           1                 Match all outcomes on all tables and lists in the assessment plan.      ALL
                                                                                                                    part of the assessment process. Some of this may be due to the
                                                                                                                                                                                            Assign a dedicated program person to communicate           members with digital copies of outcomes and a
                                                                                                                                                                                            assessment issues to other program faculty and follow      statement of the inconsistency highlighted in red.
                                                                                                                    transition from the Small Business Administration degree to the
                                                                                                                                                                                            through with contacts.
                                                                                                                    General Business Degree

                             Clarify/verify all courses listed in course groupings associated with                                                                                                                                                     None at this time. Until the program faculty clarify
                                                                                                                    Some courses are listed in the course groupings that are not in the
           2                 each outcome. Consider including only required courses since all        ??
                                                                                                                    required courses list.
                                                                                                                                                                                        same as above                                                  outcomes, the assessment coordinator does not have
                             electives cannot be listed. some electives should be listed…                                                                                                                                                              consistent outcomes to work with.


                                                                                                                                                                                                                                                       none at this time. Until the program faculty clarify
                             Clarify requirements of ACCT 201 or 202 in course groupings                            Only ACCT 201 is required in this program; however, 202 is often
           3                 associated with each outcome
                                                                                                     ??
                                                                                                                    listed and not 201 in the course groupings
                                                                                                                                                                                            same as above                                              outcomes, the assessment coordinator does not have
                                                                                                                                                                                                                                                       consistent outcomes to work with.

                                                                                                                                                                                                                                                       Faculty is already looking into other textbooks, project
                                                                                                                    The Excel practice Payroll Problem was difficult in using and
                                                                                                                                                                                            none -- faculty planning & redesign of project, textbook   formats, etc. Should be easy to incorporate after this
           4                 Adjust payroll procedures project in ACCT 225.                          1, 5, 7, 9     processing the payroll. It consumed more time than the instructor
                                                                                                                                                                                            choice, etc.                                               analysis. See embedded Word document in Outcomes
                                                                                                                    had allocated to the practice problem.
                                                                                                                                                                                                                                                       Analysis Sheet for a thorough discussion.

                                                                                                                    Course requirements are primarily set by UAA Anchorage campus,
                                                                                                                    with little voice from extended campuses. Review CCGs for
           5                 Review program and CCGs for possible need for updating                  ALL
                                                                                                                    appropriateness to KPC community and educational needs. Add
                                                                                                                                                                                   same as above
                                                                                                                    KPC to campuses and programs requiring these courses
                             Continue to recognize the community need for business and                                KPC is committed to meeting community needs, both personal and
           6                 accounting courses
                                                                                                     ALL
                                                                                                                      industry
                                                                                                                                                                                          none                                                         Continue open access to KPC courses
                                                                                                                      Service learning provides authentic experiences and assessment
                                                                                                                      of and for students as well as providing a service for the
                                                                                                     tends to be in
                                                                                                                      community. SL is likely to become an accreditation requirement.
                                                                                                     elective courses
                             Recognize service learning projects in courses and consider adding                       Be proactive for its immediate learning benefits as well as for     faculty time and coordination with SL and assessment
           7                 service learning projects to other business-related courses
                                                                                                     not listed in
                                                                                                                      future distinction. Two faculty members have used SL projects in coordinators
                                                                                                     course
                                                                                                                      their courses -- one continues to do so on a regular basis. Data
                                                                                                     groupings
                                                                                                                      regarding these activities was not available at the writing of this
                                                                                                                      report.
                                                                                                                    Although all instructors assign, collect, and evaluate assignments,     Quality faculty time and focus on assessment materials
                                                                                                                    projects, exams, etc., not enough focus is given to the collection of
                             Plan project/exam collection data for assessment purposes, especially
           9                 in the program's core courses.
                                                                                                   ??               data for program assessment purposes. Most project collection           Assign a dedicated program person to communicate
                                                                                                                    was for elective business courses. Plan project collection for core     assessment issues to other program faculty and follow
                                                                                                                    courses.                                                                through with contacts.



                             *may incorporate into program review discussion due in AY06




      Submitted 6-14-07                                                                                   e44966f3-4f83-4b9e-8128-6e0ca504a7eb.xls                                                                                           Program Recommendations
Program Improvement Recommendations Based on Assessment
                Program     AAS General Business Degree
             Department     Business & Industry
          College/School    KPC
         Academic Years     2006/2007
        Program Contact     Ray Zagorski (ifrz@uaa.alaska.edu)
  Assessment Coordinator    Debbie Sonberg (ifdgs@uaa.alaska.edu)

                                                                                         TABLE 3
                                                                 PROGRAM IMPROVEMENT RECOMMENDATIONS BASED ON ASSESSMENT

             Rec. No.                                                   Recommendation                                               Outcome(s)                   Rationale for the Recommendation                                          Resource Implications                                             Action Taken
                                                                                                                                                                                                                                                                                          Assessment process will continue with a narrower
                                                                                                                                                   Assessment process is too massive to evaluate all courses every
                 1
                                    Continue the assessment cycle and evaluation process in AY06, but focus on one or two                                                                                                                                                                 range due to the sheer massiveness of attempting to
                                                                                                                                    ALL            semester, and all program outcomes every year. Focus on one or      Faculty and assessment coordinator time
                                    outcomes or courses per semester or assessment cycle.                                                                                                                                                                                                 assess all courses with all tools and all program
                                                                                                                                                   two program outcomes each cycle.
                                                                                                                                                                                                                                                                                          outcomes every cycle.
                                                                                                                                                                                                                                                                                          Assessment coordinator will discuss with faculty the
                                                                                                                                    to be at the
                                                                                                                                                   Direct or authentic assessments show actual student learning                                                                           concepts of erect assessments that are already being
                                                                                                                                    beginning of
                 2                  Select direct or authentic assessments for one or two program outcomes or emphasis areas to                    better than impression surveys and grade data. Accreditors                                                                             conducted in courses that could better reflect student
                                                                                                                                    the AY 06                                                                          Faculty and assessment coordinator time
                                    incorporate into assessment plan, review, and report process.                                                  consider direct or authentic assessments to be real evidence rather                                                                    learning of program outcomes. Faculty will choose one
                                                                                                                                    assessment
                                                                                                                                                   than information program data gathering.                                                                                               or two outcomes and appropriate direct assessments to
                                                                                                                                    cycle
                                                                                                                                                                                                                                                                                          be written into the AY06 assessment plan.

                                                                                                                                                   Course requirements are primarily set by UAA Anchorage campus,
                                                                                                                                                                                                                  SBA faculty coordination at Kenai River Campus and Kachemak             Continual process. See "course comments-
                 3                  Continue to review program and CCGs for possible need for updating                              ALL            with little voice from extended campuses. Review CCGs for
                                                                                                                                                                                                                  Bay Campus                                                              recommendations" for list of possible CCG changes
                                                                                                                                                   appropriateness to KPC community and educational needs.
                                                                                                                                                   This tool should be conducted approximately every three years.
                 4                  Conduct the second graduate survey for this program (first gathered in 2002)                    ALL            AY05 was the target year -- the survey was created, but not mailed Student services department will assist with this mailing           Mailed summer of 05 for 06 data collection
                                                                                                                                                   until the summer of 05. Data will be reported in AY06.
                 5                                                                                                                                 KPC is committed to meeting community needs, both personal and
                                    Continue to recognize the community need for business and accounting courses                    ALL                                                                               none                                                                Continue open access to KPC courses
                                                                                                                                                   industry
                                                                                                                                                   Service learning provides authentic experiences and assessment of
                 6                  Recognize service learning projects in courses and consider adding service learning projects to                and for students as well as providing a service for the community. Faculty time in developing and incorporating SL into specific       Coordinate with SL resources at KPC to further develop
                                                                                                                                    chosen later
                                    other business-related courses                                                                                 SL is likely to become an accreditation requirement. Be proactive      courses.                                                        SL concepts into courses -- ongoing project…
                                                                                                                                                   for its immediate learning benefits as well as for future distinction.
                                                                                                                                                   With the population of KPC's traditional students increasing, a     SBA faculty, dept chair, and admin time to discuss the possibilities
                                    Continue discussion and consideration of adopting a general business transfer degree similar to                                                                                                                                                         Ongoing discussion within the departments at KPC
                 7                                                                                                                  ALL            greater need is arising for transferability of the Small Business   and ramifications of adding (or switching to) a new business
                                    the one at the Kodiak campus*                                                                                                                                                                                                                           campuses
                                                                                                                                                   Administration degree while still meeting individual local needs.   program.
                 8                  Clearly separate certificate outcomes from degree outcomes. If a new general business                                                                                                                                                                   Will be incorporated into discussions regarding
                                                                                                                                    ALL?           Required by Academic Affairs                                        Faculty and assessment coordinator time
                                    program is adopted, the SBM certificate needs to be redefined.*                                                                                                                                                                                         development of new program
                                    Also see course-specific comments and
                                    recommendations in this report




                                   *may incorporate into program review discussion due in AY06
apply economic theory to decision-making and the analysis of a variety of private and public policy concerns using basic economic concepts and analytical tools


collect, summarize, disburse, and use various forms of information to aid in the running of a business


identify and apply elements of contract, tort, agency, property law, partnerships, corporations, UCC sales and secured transactions, banking and professional liability law




            Submitted 6-14-07                                                                                                                      e44966f3-4f83-4b9e-8128-6e0ca504a7eb.xls                                                                                                          Old SBA Program Recs
          Program Outcomes Assessment Discussion
                                   Program         AAS General Business Degree
                                 Department        Business & Industry
                             College/School        KPC
                            Academic Years         2006/2007
                            Program Contact        Ray Zagorski (ifrz@uaa.alaska.edu)
                      Assessment Coordinator       Debbie Sonberg (ifdgs@uaa.alaska.edu)
                                                                                                                    many
                                                                                                                    BA & CIOS
                                                   ACCT A101 ACCT A102 ACCT A202 BA A151 BA A241 ECON A201 CIS A110 Electives             Average


          Student Impression Survey
          Instructor Impression Survey
          Grade Data                                       2.7        3.45         3.5     3.13      2.6        3.3   3.23
                                                                                                                             not scored

          describe and utilize the major
          components of the accounting
          information system                               2.7        3.45                 3.13                                             3.09               B
          identify and analyze internal control
          problems and make
          recommendations for safeguarding
                                                                                                                                                               B
          the assets of a business…                        2.7        3.45                 3.13                                             3.09
          apply the fundamentals of
          absorption costing and cost
          behavior...; contribution
          margin/breakeven analysis,                       2.7        3.45         3.5     3.13                                             3.20               B
          apply economic theory to decision-
          making and the analysis of a variety
          of private and public policy concerns                                            3.13                 3.3                         3.22              B+
          collect, summarize, disburse, and
          use various forms of information to
          aid in the running of a business                 2.7        3.45         3.5               2.6        3.3   3.23                  3.13               B
          identify and apply elements of
          contract, tort, agency, property law,
          partnerships, corporations, UCC
          sales and secured transactions,
          banking and professional liability law
                                                                                           3.13      2.6        3.3                         3.01               B

          use word processing, spreadsheet,
          database, presentation graphics,
          and the internet browser software to
          solve complex business issues and
          report and display these solutions
                                                           2.7        3.45                 3.13      2.6        3.3   3.23                  3.07               B




Submitted 6-14-07                                                    e44966f3-4f83-4b9e-8128-6e0ca504a7eb.xls                                       Surveys & Grade Data

								
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