THE HIGHER CERTIFICATE IN SMALL
HIGHER CERTIFICATE IN SMALL BUSINESS MANAGEMENT
To develop young entrepreneurs to spearhead business development in Namibia and
the region. The course is designed to develop young Namibians to become wealth
creators thereby creating sustained growth of the economy. The course will
particularly target young people wishing to start their own businesses on completion
of the course.
The course intends to transform thinking among the youth from being and employee
to being an employer.
The course prepares students for a role that will facilitate the achievement of the
goals of Vision 2030.
The course will enable graduates to advance to the Higher Diploma in Small Business
Management or to start their own businesses.
2. Programme Outcomes
By the time the graduate finishes the Higher Certificate in Small Business
Management, he/she will be equipped with knowledge and entrepreneurial skills to
start their own businesses and to effectively manage the business.
3. Objectives (Purpose)
Recognise the prerequisites for starting a business and organizational behaviour at
each stage of development.
Appraise the economic context in which businesses operate.
To understand the importance of marketing and marketing communications in
Illustrate the role of finance in small business development and the need for
effective financial accounting and financial management.
To give students the theory and practice of administration and accounting systems
in travel tourism and hospitality.
Discuss the role of government in managing tourism resources.
4. Enrolment Standards (Admission Requirements)
Candidates should be a holder of IUM Certificate of Administration (SBM) or
5. Teaching Methods
The students will be expected to be responsible for their own learning, nobody can
learn for somebody else. Emphasis will be placed upon the need for a student to read
extensively in each of the subjects. The role of the lecturer is to stimulate learning
and to support and guide that process. Programmed reading will support these
A wide range of teaching methods will be employed by lecturers from traditional
lectures through to small decision-making groups, as well as the use of training films
and videos, and advanced business simulations.
6. Learning Standards
Class contributions by the students will be encouraged and the extent to which these
contributions conform to the teachings of the Higher Certificate in Small Business
Management will be an important facet in the success of the student.
Individual assignments will be set by the lecturer every two weeks and should usually
exceed the standard of the exam. Like the group assignments these will normally take
the form of a duplicated handout that should be returned with the finished
assignment. The student will be expected to carry these out without help. It is in the
student’s interest to carry out these tests with integrity. They will be marked
anonymously by their fellow students against a given marking plan. The tutors will
use these results to monitor student progress and to make decisions as to whether the
student is ready to sit exams when the time comes. (Students may not sit exams
unless the lecturer feels he or she has a good chance of succeeding).
7. Credits System
The Higher Certificate will attract 120 credits.
8. Course Outline
Higher Certificate (120 Credits)
Business Communication II
Marketing for SME`s
Quantitative Methods II
Select one subject from the following:
9. Assessment & Evaluation
The assessment system comprises two components:
Continuous Assessment (CA) attracts 40% of the final grade
Formal Exams (FE) attracts 60% of the final grade.
The evaluation system comprises two components:
Students will be asked to complete evaluation sheets for each subject studied
An external evaluator will evaluate the course in terms of course content, teaching
methods, course resources and assessments.
IUM subjects articulate from Certificate/Diploma to Certificate/Diploma as per
the statement in course contents
Faculty will decide if and how course work from qualifications from other
institutions will articulate with IUM courses.
Appeals may be submitted to Senate
11. Credit Transfer
Internal students that apply for advanced standing or credit accumulation or credit
transfer will have their cases considered by the relevant faculty.
Students from outside IUM will have their cases considered by the relevant
faculty. Credit from outside institutions may be awarded up to fifty percent of
total credits for any qualification conducted by IUM.
Appeals may be submitted to Senate
MKM – 226 Micro Economics NQF Level 6 Credits 14
Demonstrate some understanding of the intrinsic of market economies.
Illustrate some appreciation of different theories that are used for national
economic measures and performances and societal well-being.
Free market, command and mixed economies.
Macroeconomics and microeconomics.
Consumer behaviour and demand theory.
The theory of supply and cost.
Supply and demand theory.
Market structures such as perfect competition, monopoly, monopolistic
competition and oligopoly.
The advantages and disadvantages of different exchange rate mechanisms.
National income as a measure of societal well-being and equilibrium levels using
the Keynesian macroeconomic model.
The role of money in society.
Government macroeconomic policy.
The fundamental principles of international trade.
BAN - 2118 Organisational Behaviour NQF Level 6 Credits 14
Analyse the various human behaviours in relation to the well founded scientific
and classic behaviour theories.
Demonstrate expertise in the acquired tools especially in people management,
and if need, be use them for conflict management.
Developments in early management thoughts using the Scientific and Classical
Organisational behaviour in our dynamic and changing world.
Organisational process, communication and people management.
Groups and group processes.
People in organisations.
Leadership and the management of performance, the management of conflict,
motivational and interpersonal skills.
Job satisfaction and its relationship to performance.
FIN - 2127 Accounting II NQF Level 6 Credits 13
Distinguish Financial Accounting principles, concepts and conventions.
Relate accounting theory to preparation of financial statements and
The Principles of Accounting
The accounting objectives.
Capital and revenue expenditure.
An introduction to current accounting systems such as PASTEL and SAGE.
Accounting data and its users.
Introduction to financial statements.
Financial statements explained.
The Generally Accepted Accounting practise.
Interpretations of financial and investor ratios.
Limitations ratio analysis.
Inflation and the impact on ratios in historic cost accounts.
Sources of Finance
Short term sources, using example case studies.
Medium term, using example case studies.
Long term, using example case studies.
Capital Structure and Gearing
The issue and redemption of different types of share and debentures.
Debt-gearing and equity.
Acquisitions and mergers
BAN - 2116 Business Communication II NQF Level 6 Credits 13
Analyse the purpose of Business Communication.
Appraise the use of the communication theory in specific business
Illustrate the importance of visual communication in business.
Value the use of Information and Communications Technology in business
The Business Communication Process
Background and theory to the communication process.
The business communication process for internal and external audiences.
Business Communication Skills
Written communications such as email, memos, letters, and reports.
Oral communications such as telephone skills, meetings, interviews and
Visual communications including the presentation of data, graphics and
Business Communication in the Information Technology Age
Information technology as an aid to business communication such as the WWW,
intranets, bulletin boards.
The use of input and output devices to aid communication.
Desktop publishing and presentations.
Advanced word processing skills.
MKM – 225 Marketing for SME`s NQF Level 6 Credits 13
Criticise marketing philosophies.
Examine the marketing concept.
Test marketing mix strategies of product, pricing, distribution and promotion.
Examine future developments in marketing.
The history, philosophy and concepts of marketing in a domestic, international
and global context.
Micro and macro marketing.
Measuring, analysing and modelling the marketing process.
Managing the marketing mix.
Concepts and models related to product and service policy.
Channel and physical distribution policy business logistics.
Marketing communications policy.
Marketing, planning, analysis control and implementation.
Future development and the social, environmental and ethical dimensions of
BAN - 1146 HR Management NQF Level 6 Credits 13
Formulate human resources planning.
Select modern methods of recruiting the right people required by the
Appreciate the aspect of the social charter.
The fundamental characteristics of people for the purposes of human resource
Identify the mechanisms and methodologies for individual and organisational
learning from the viewpoint of augmenting organisational effectiveness.
Psychological contracts in terms in new employer expectations.
Ethical management of managers, employees and the business as a whole.
Flexible working to accommodate changing business needs.
Employee commitment and the differences between management and leadership.
Employee performance with reference to performance management, motivation
and job design.
People management skills.
Effective communication as a source of good business practice.
BAN - 2115 Management Accountancy NQF Level 6 Credits 13
Distinguish managerial accounting from Financial accounting and bookkeeping.
Relate cost behaviours to decision making process in managerial accounting.
Contrast various costing techniques.
Differentiate capital budgeting techniques.
Control systems for materials, labour and overheads with reference to fixed,
variable, semi fixed and semi variable costs, the pricing of materials, the
allocation of overheads and overhead recovery rates.
Analysis of costs and volumes with reference to cost volume profit analysis and
the economist’s and accountants cost volume chart.
Process costing, normal and abnormal waste and the apportionment of joint costs.
The costs involved in short-term decision-making such as marginal costing
opportunity costs, sunk costs and differential costs.
Marginal and absorption costing.
Budgetary control systems for planning and control purposes.
Standard costing and operating statements.
Working capital management.
The uses and benefits of using IT in the presentation of management information.
Financial maths including pay-back, the time value of money, average rate of
return, compound interest, annuities and mortgages, discounted cash flow, net
present value and internal rate of return.
BAN - 2117 Business Law NQF Level 6 Credits 14
Interpret the law content both on the international and local levels.
Analyse the various legal frameworks on whose basis the formation of various
entities or groupings are based.
The Nature and Administration of Namibian Law
The Namibian Common Law system, the sources of the law and the differences
between contract and tort and civil and criminal law.
The administration of the Law in Namibia referring the court system, alternative
dispute resolution systems and law personnel.
Application of Namibian law
Law of Associations
Sole traders detailing the definition, creation, trading position and legal liability.
Partnerships detailing the definition, formation, trading position and legal
Companies describing the classifications of registered companies and describing
the formation, memorandum of association, articles of association and the powers
and duties of directors and shareholders.
Overview of the Law
Contract Law including offer, acceptance, intention to create relations, and
consideration, terms and conditions, warranties, exclusion clauses,
misrepresentation, and undue influence, discharge of the contract, breach of
Consumer Protection including supply and sale of goods, hire purchase, loans,
other consumer credit agreements, conditions and warranties, transfer and title of
goods and remedies.
Agency Law including the authority of the agent, types of agency and termination
of the agency contract.
Consumer Law including common law, statutory legal principles and case law.
Employment Law including the contract of employment, employment tribunals
Bills of exchange including the concept of negotiability, cheques and the
relationship of bankers and customers.
BIS - 2317 Systems Analysis NQF Level 6 Credits 14
Distinguish the conventional (traditional) methodology of systems analysis and
Employ the main modelling techniques employed in SSADM and should be able
to employ these techniques to solve problems.
Compare and contrast alternative approaches to information Systems
Apply plans for the implementation of operational systems, manage systems
problems relating to security and long term support.
The background and theory of systems analysis including the development of
systems analysis and definition of attributes for systems analysis.
The systems analysis and design framework using the Systems Development Life
Structured systems analysis and design (SSA).
The process model using Data Flow Diagrams (DFDs).
The entity model using Entity Relationship Diagrams (ERDs) and Entity Life
Computer Aided Systems Engineering (CASE) and the use of prototyping.
Cross life-cycle tasks.
MTH - 2327 Quantitative Methods II NQF Level 6 Credits 13
Demonstrate and distinguish different research methodologies.
Relate data and information to research and statistics.
Employ and relate breakeven analysis in business applications.
Calculate basic and advanced probabilities and statistics.
Data Collection and Presentation
Survey and questionnaire design
Data types and their relevant forms of tabular and graphical presentation.
Descriptive statistics including measures of central tendency, measures of
dispersion and measures of skew.
Probability and Probability Distributions
The rules of probability theory.
The normal, binomial and poison distributions.
The Central Limit Theorem
Hypothesis testing using parametric and non-parametric methods – t-tests, chi-
Correlation analysis using Pearson’s and Spearman’s Rank coefficients.
Regression analysis using least squares estimation.
Time series analysis using additive and multiplicative models as decomposition
methodologies. Analysis of trend, cycle and seasonality.
Economic and Business Applications
Demand and supply functions.
Cost, revenue and profit functions using break-even analysis
Upon successful completion of this course, the student will be awarded Higher
Certificate in Small Business Management.