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Standard Contract Forum
04 December 2008
14.00
Customer Suite, BT Centre, London
www.btwholesale.com
Standard Contract Forum
04 Dec 2008
AGENDA
1 Introduction and Notes of Previous Meeting
2 AIT Review Update
3 Product Update
4 SIA 2008 General Contract Review
5 Special Phone Book Data Cleanse
6 Review of New and Amended Schedules
7 Any Other Business
www.btwholesale.com
Standard Contract Forum
04 Dec 2008
Keith Mitchinson
04 December 08
www.btwholesale.com
AIT
Product enhancement: broader scope, more disciplined
process
Began with 2002 Contract Review; negotiations with industry
group (intermittently) thereafter; proposal finalised December
07; general industry consultation February (7 responses);
redraft March/April; presented to industry group 23 April, SCF
24 April and in Interconnect Notification 121/08 (!4 May)
Supplemental agreements to all industry players in June
Vast majority have signed to Supplemental
Now finalising reference to Ofcom of rejecters and no-
responses
Ofcom dispute target: 4 months for decision
5
Reminder of 6 months notice period before takes effect
TDM Products
Sean Hartley
VAT
Recent VAT reduction has raised queries around
NTS…
• BT Retail is passing on the benefit to
consumers;
• Not maintaining prices and increasing “P”;
But
• NTNP designations “inclusive of value added
tax”
• Terminators set the rates
• Need to consider future VAT changes
116xxx access codes
Pan-European codes for help lines
• Consultation ongoing
• Industry view
Standard Contract Forum
04 Dec 2008
Keith Mitchinson
04 December 08
www.btwholesale.com
SIA General Contract Review
Generally following review process agreed for MSA
Consolidated list of CP/BT issues issued by BT
Liability
Force Majeure
Conduct of indemnified events
Changes to CPL
Hosted numbers
Retrospection of charges
Invoice disputes
SLGs
Warranties
Disputes
Material breach
Default Interest rate/Oftel Interest Rate
VIC charging
10
SIA General Contract Review
Transfer Charging
Transitting calls to ported numbers
Responsibility for o/g own-route PSTN traffic
Generally progress going well – though running a little late
Many minor issues hopefully resolved
Some bigger issues awaiting progress in MSA discussions
Further discussion required and worthwhile
BT working on a consolidated draft of proposed changes to help highlight
progress made, and unresolved areas
Otherwise next steps to be agreed
Will issue general update progress briefing to industry, and add to website
11
Special Phone Book Datacleanse
Ewen Watson
ewen.watson@bt.com
01977 598584
www.btwholesale.com
Special Phone Book Datacleanse
Background on the Datacleanse
Datacleanse Briefing
Timescales
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Special Phone Book Datacleanse
What is Core Data?
•All listings entered on a DQ code
(Main and Additional)
•Main DQ Listing
1st listing on a telephone number
Appears on all directory products appropriate to entry type
Appears in local BT Phone Book if Ordinary entry type & Home DQ
• Additional DQ Listing
Subsequent listing(s) on a telephone number
Not extracted for Phone Book but may be added as an aid to search on
other directory products
Can be created in “Home” or other (“Out of Area”) DQ
www.btwholesale.com
Core Data – DQ Area Codes
Highlands & Islands/
NE Scotland DQ 55
Northern
Ireland
DQ 59
NE/NW Wales Leeds DQ 41
DQ 49
Birmingham DQ 31
Devon DQ 22
Plymouth, Cornwall, Isles of Scilly DQ 23
www.btwholesale.com
What is Chargeable Phone Book Data?
Any listing entered on OSIS with a PB code
Built with a PB code for an additional listing to appear in a
specified Phone Book or ALL Phone Books
Typeface of listing can be changed to BOLD
A Header record can be built as SUPERBOLD
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Datacleanse Briefing
From April 5th 2009, BT Retail are changing their extract of
Phone Book data, to include only:
DQ Main Listings
PB Listings
It will no longer include:
DQ Additionals
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Datacleanse Briefing
First Cleanse:
• Additionals with no Main
• Duplicate Mains
• PB with no supporting DQ Main
• PB with XD/DQR Entry Types
• Invalid PB Codes
• DQ listings with a BOLD typeface
Second Cleanse
• DQ Additional Data – does the end user require a
chargeable listing? If yes, a duplicate PB listing needs to
be created on OSIS
www.btwholesale.com
Recommended Timescales
First Cleanse:
• To action supplied list of affected listings before
April 5th 2009
Second Cleanse
• DQ Additional Data – needs to be complete before the OSIS
cut-off date for listings in each Phone Book (so clean-up
programme can run up to March 2010)
• eg: if Liverpool Book cut-off is September 2009, to schedule
those customer contacts before that date
• You need to opt-in your end users for a chargeable PB listing
www.btwholesale.com
Standard Contract Forum
04 Dec 2008
Keith Mitchinson
04 December 08
www.btwholesale.com
Standard Contract Forum
04 December 2008
SIA CONTRACT DOCUMENTATION
Annexes
• Annex A Planning & Operations
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Standard Contract Forum
04 December 2008
SIA CONTRACT DOCUMENTATION (Cont)
REVISED DOCUMENTS:
Schedules
• 01 ISI, Third Party ISI & IECs
• 104A BT International Outgoing Calls to Authorised
Overseas Systems via the BT System
(with BT Fixed Volume Option)
• 130 Customer Sited Interconnect
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Standard Contract Forum
04 December 2008
SIA CONTRACT DOCUMENTATION (Cont)
DRAFT SCHEDULE :
• 225 Emergency Service (Fixed Emergency Calls,
VOIP originated Emergency Calls, and Mobile
Emergency Calls)
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Standard Contract Forum
04 Dec 2008
AOB
www.btwholesale.com
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