"Computer Industry Network Map"
Summary: This project introduces students to the world of PC Troubleshooting. Students will use word processing, tables, and critical thinking skills to fix sick PC=s. Students will also perform software installation and file maintenance. A.01 Use basic terminology common in the computer industry. Identify the types and functions of hardware, graphics and video equipment, and A.02 peripheral components. A.03 Demonstrate care and routine maintenance of computer systems. B.01 Use specific operating systems commands. B.02 Work with directories and subdirectories. B.03 Use components of a specific graphical user interface software. C.01 Perform backup. C.04 Perform custom installations and upgrades. D.01 Produce and format common business documents. D.02 Edit a document. D.03 Enhance a document. D.04 Utilize software reference/documentation. E.01 Perform lower-level maintenance. E.02 Analyze and identify problem source. E.03 Utilize technical support resources. E.04 Correct personal computer problems. F.01 Describe the general structure of the connectivity. F.02 Describe and use connectivity applications. F.03 Identify basic network components and understand the concepts behind the network. F.04 Perform basic file command on network drive. F.05 Print using a network printer. H.02 Apply problem solving techniques and/or critical thinking skills. I.05 Use a variety of references and research resources. To make this project more fun, I make a sign that says, AHelp call 911". This identifies the student who will work on the project for that day. Description: In this project you will disassemble and reassemble a working computer. You will also learn and be familiar with troubleshooting terms. You will install software and perform file maintenance. You will write a short paper to analyze the concepts you learned from the project. Step 1. Identify and label all cables connecting the monitor, computer, printer, network, and electricity. Step 2. List the correct procedures for PC disassembly. Disconnect all cables and remove the cover of the computer. Draw a map of the inside of the computer. Label the location of the following items: Power Supply Hard Drive Expansion Slot RAM Processing Chip (CPU) Motherboard CD-ROM Drive Disk Drive VGA Card Sound Card Network Card Cables Connecting Drives and Cards, identify the top of the cable Step 3. Reassemble the computer. Step 4, Part A: Create the table below and fill in the information for possible problem and solution. Error Message Possible Problem Solution Non-system disk Disk-error replace Incorrect DOS version Error reading/writing drive Drive not ready Invalid Drive General Failure Insufficient Memory Keyboard Failure Step 4, Part B: Research and answer the following questions. Retype the questions with the answers and turn in with the above table. 1. What should you do if the monitor will not turn on? (1. Check to see if cables are plugged in; 2. Switch power cords out to check for bad cable) 2. What should you do if the computer will not turn on? (1. Check to see if cables are plugged in; 2. Switch power cords out to check for bad cable) 3. What should you do if the speakers will not work? (1. Check to see if cables are plugged in; 2. Make sure volume on speakers and software is turned up; 3. Make sure a power source is present; 4. Make sure all cables are good) 4. What should you do if drive A is not responding and is considered Adead@? (1. Check cable; 2. Check the floppy disk in another floppy drive 3. For advanced troubleshooters, the next step might be to replace the drive) 5. What should you do if the printer is not printing? (1. Check printer for error messages; 2. Check cables; 3. If on a network, make sure the network cable is plugged in; 4. Make sure the printer has paper in it) 6. What should you do if the computer locks up? (1. Perform a warm boot) 7. As a general rule, what are the first items you should check when troubleshooting hardware? (1. The Cables) 8. List all the network drives on the computer. (G; H; W; X; Y; Z) 9. Identify the cabling type that connects our network. (Twisted Pair) 10. Can you save to the network? Why, or why not? (Yes, if the system administrator has given the user the right to save.) 11. What operating system does the BCT lab use? (Windows 95) 12. List other operating systems. (2) (1. DOS; 2. OS2; 3. Unix; 4. Windows NT) Step 5: Read and perform the proper steps to install software.Install the software. (Software installed will be determined by Mrs. Keylon) Make backup copies of all the software installed. Step 6: Write a short paper describing the process of troubleshooting PC=s. Include items found most interesting about the project and explain how this skill can help you in the future. Oral/Production Test: 1. Identify all cables connecting the computer, monitor, printer, network, and electricity. 2. Disassemble the computer using the proper procedures. 3. Inside the computer, identify the following parts: 4. Reassemble the computer and reconnect the cables. The second part of the production test is troubleshooting a computer. (A computer will be taken down before students come to class. The student must then troubleshoot the computer until it is working again.)