Computer Training Templates by xrj84689

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									COMPUTER BASED
   TRAINING FOR
        METRICS
– THE MISSING LINK IN THE
         METRICS PUZZLE



                                 C.R.PANDIAN
             Quality Improvement Consultants
METRICS IMPLEMENTATION –
THE SUBJECT

GROWING     METRICS
METRICS     IMPLEMENTATION
ROLES       CHALLENGES


Symbol      Quantitative Culture
Observer    Organizational Consciousness
Predictor   Business Intelligence
Refresher   Renewal of Thoughts
A NOVEL APPROACH

                 Achieve personal
   CBT           mastery by reflection and
                 practicing

         Two best teachers


   Problems       History
METRICS CBT STRUCTURE




                                       PRESENTATION SLIDES   1
                                       VISUALS
                                       VOICE

                               QUIZ   2
                        HYPERLINKS 1          3
                        PROJECTMETRICS DATA
                        MODELS
     HYPERLINKS 2   4
         BOK
THE GENESIS
                                   Faculty’s
                                   Lecture
We Introduced Spreadsheet
Templates in Metrics Training in
1999. The spreadsheet became
the learning medium.

60 % of learning became                        CAT
“experiential”. Learning came
from creating analytical views
from data, model building,
interpolation, extrapolation and       Experiential
performing what-if-analysis.           Learning Using
                                       Spreadsheet.
EVOLUTION
                         Self Learning
                          From CBT


               Internal Training
               Facilitators + CBT


       Internal Trainers +            Templates
       Training Resources           Dynamic Models
                                     Simple Tools
                                       Exercises
 Faculty With Computer
  Aided Teaching Aids
IBM IGSI – THE FIRST TO
DEPLOY METRICS CBT

We presented possibilities of a metrics CBT to
IBM Global Services India (IGSI) QA department.

Four years back
the prototype was
submitted to IGSI.    They applied these ideas
                      taking into account
                      practical needs and
                      limits as well. The
                      amalgamation proved to
                      be a great success.
THE CBT DESIGN


     THREE GUIDING
       PRINCIPLES               Projects
                          CBT
 •   Simplification
 •   Application
 •   Knowledge Capsules

                                K

                            Knowledge
CBT USES MODELS


     METRICS BASED MODELS

 1. Models As Teaching Aids
 2. Models For Decision Support
 3. Models As Historians
CBT CREATES A LEARNING
ORGANIZATION


  LEARNING MODES IN
               CBT

        Intent Listening
    Inquiring Reflection
         Self Evaluation
     Metrics Application
      Model Simulation
       Problem Solving
CBT IN CRITICAL CHAIN

                                       A Vehicle
                                       A Repository
      PROCESS
                                       A Feedback


                EXPERIENCE


  CBT is at the finishing point in a value
  chain. Experience from the process line
  feeds the CBT as quantitative examples,
  metrics case studies, and empirical
  models.
A BEST PRACTICE

                           CBT




                  MODELS




      PROCESS
     CAPABILITY
      BASELINE
HOW SW INDUSTRIES ARE
ADOPTING CBT - 1
IBM
                                 HCL
In IBM Global Services India,
the CBT is regularly used for    In HCL Technologies
training several batches.        the CBT is used by
 Painstakingly, project data     internal trainers.
based exercises were created
and built into the second tire   The users as well as
of the CBT.                      the CBT facilitators
                                 have benefited.
 The users of the CBT have
appreciated its usefulness.
HOW SW INDUSTRIES ARE
ADOPTING CBT - 2
     Many other organizations are
     evaluating the CBT solution as
     part of their Knowledge
     Management initiatives.

     A few QA managers use the CBT to
     make presentations to Academic
     Institutions on metrics.

     To many, the CBT is a cost saver.

     Many others like the CBT because
     it reduces the burden on the
     Internal Trainers.
EXPANDING THE CBT IN IBM
As more            DAR   OID   CAR   QPM
applications of
the CBT
emerge, the
CBT itself is
being updated
at IBM. In the
first stage the
CMMi
requirements
are the targets.
                   OPP   IPM   MA    RISK
DISTANCE EDUCATION ON
SW METROLOGY
We are also
looking into the
possibility of
making the CBT
as a tool for a
certification
course called      CBT
“Software
Metrology”.
APPRECIATION
I appreciate those who championed
the cause of metrics.
As a teacher I used to feel that a
metrics initiative is like a candle.
Lighting it and preserving the light
is something difficult.
So I take this opportunity to
appreciate and thank all those who
keep the candle alive.
I thank all present here for
your valuable time




        Quality Improvement Consultants
            105, Ennar Towers, Brindavan Colony,
            Dr.A.S.Rao Nagar, Hyderabad- 500062
                Ph: 040-27125672, 27135672
                 E-mail : qic@rediffmail.com
                   Url : www.qicindia.com

								
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