Bug Tracking Spreadsheet

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					icTracker V5.4


   Project Management, Bug Tracking, and Task
   Management Software


   IC Soft, Inc.
 Agenda

   About icTracker
   Total Solutions
       Main Features in icTracker
   What’s Next for icTracker
   Summary




IC Soft, Inc.      icTracker V5.4   1/10/2011   2
 About icTracker

   It was originally designed and developed as a
    bug-tracking tool for software developers
    (something better than bug tracking excel
    spreadsheet for our corporate clients),
    icTracker soon proved to be useful for all
    kinds of information sharing, version tracking,
    and task management.
   icTracker lets work groups define their
    common activities using a simple but
    powerful project/task/problem model.
IC Soft, Inc.   icTracker V5.4   1/10/2011        3
 Total Solutions

   Web-based Project Management
   Ease of Use
   Security and Access Rights
   Department-Centric Project Management
   Project-Oriented Bug Tracking and Task
    Management Software
   Effective Communication Tool
   Customization
   Scalability
   Easy Administration

IC Soft, Inc.    icTracker V5.4   1/10/2011   4
 Web-based Project
 Management
   Once installed on your web server, our software is
    accessible from any browser anywhere. Any
    employee with access to a browser can easily learn
    to use the application.
   No client software to distribute.
   Typical three-tier application architecture with
    browser client, web server, and database server.
   Supports both Intranet and internet installation.



IC Soft, Inc.    icTracker V5.4   1/10/2011              5
 Ease of Use

   Structure, navigation, naming are simple, consistent,
    and sensible that most users can master the
    program in about an hour.
   Easy administration
   Easy reporting of your projects, problems (bugs),
    and tasks in the Microsoft excel format.
   Personalized experience
       Customize your icTracker preferences such as background
        images, e-mail notification, description text sizes, and view
        filtering.
   Our interface is continually improving, thanks to
    feedback we get from users.

IC Soft, Inc.         icTracker V5.4    1/10/2011                   6
 Security and Access Rights

   Provides an option to enforce Project Level security.
   If Project Level Security is enforced, icTracker offers three basic security
    levels: Administrator, Project Manager, and Normal User.
     Administrator. Administrators are entitled to create and maintain
        Departments, Personnel records, icTracker application parameters such
        as Priority code, Project Type, Status (project, task, sub-task, problem),
        and Category.
     Project Manager. The project manager has full control of projects.

     Normal User. Normal users are entitled to create and maintain Tasks,
        Sub-tasks, Problems within their assigned projects.
   If Project Level Security is not enforced, icTracker offers two basic security
    levels: Administrator and Normal User.
     Administrator (same as above).

     Normal User. Normal users are allowed to create and maintain projects
        within their assigned departments.


IC Soft, Inc.            icTracker V5.4        1/10/2011                         7
 Department-centric Project
 Management
   icTracker is organized into Departments, Projects,
    Tasks, and Problems (Bugs).
   The icTracker administrator is responsible for defining
    and maintaining Departments, for managing user
    accounts, and for assigning users to the staff of
    particular departments.
   Each icTracker user operates within a department.
   Ability to define a department as private or public.
   Ability to assign a user to multiple departments.



IC Soft, Inc.      icTracker V5.4   1/10/2011                 8
 Project-Oriented Bug Tracking
 and Task Management
   A Project is a goal-oriented activity performed by
    one or more members of a Department.
   Every icTracker User (if Project Level Security is not
    enforced) is entitled to originate a Project within his
    or her Department.
   Every icTracker User is entitled to originate a Task
    or a Problem (Bug) within his or her assigned
    Project.
   Every icTracker User is entitled to attach Notes,
    Documents, or Sites to Projects, to Tasks, or to
    Problems and accessed from all Summary View
    screens.

IC Soft, Inc.     icTracker V5.4   1/10/2011              9
IC Soft, Inc.   icTracker V5.4   1/10/2011   10
Project Detail - Project Summary Tab



                                                    View completed task(s)




                                                    See Project Graph by Task
                                                    Status and Task Assigned is
                                                      available on the Project
                                                           Summary Tab




IC Soft, Inc.          icTracker V5.4   1/10/2011                         11
 Effective Communication
 Tool
   icTracker is good at helping you keep track of
    people, projects, tasks, processes, bugs, versions,
    emails, files of just about any kind.
   Ability to send emails to your project team members
    and allow you to view email traces.
   icTracker assures that all project members are in a
    communication loop.
       With automatic email notification, advance query features,
        and excel reports, everyone on the team (developers,
        technical writers, testers, users, and project managers) are
        aware of outstanding problems and tasks that are assigned
        to them and require attention.

IC Soft, Inc.         icTracker V5.4   1/10/2011                  12
icTracker Effective Communication (Email)




                                                        Email to project
                                                        team members
                                                         is click away.




      View Email


IC Soft, Inc.          icTracker V5.4       1/10/2011              13
 Customization

   Define your own fields (up to 10 custom
    fields) for projects, tasks, and problems.
   User defined field attributes (text or combo,
    field length, field display labels, etc).
   Ability to define a set of custom field value
    choices.
   Ability to disable or filter out predefined
    custom fields.

IC Soft, Inc.   icTracker V5.4   1/10/2011          14
Working with Custom Fields in icTracker




The easy-to-administer custom fields feature of icTracker lets workgroups design application forms
ideally suited to their own process, schedule, communication, and reporting needs. For each
application category (Project, Task, and Problem) icTracker provides ten pre-defined custom fields
that can be modified to suit user needs.




IC Soft, Inc.                 icTracker V5.4             1/10/2011                                   15
 Scalability

   Any organization with up to couple hundred
    users will function much more efficiently with
    icTracker on its intranet. In general,
    icTracker is just as big as your database.
   icTracker uses the standard relational
    databases such as Microsoft SQL Server to
    store its data.



IC Soft, Inc.   icTracker V5.4   1/10/2011       16
 Easy Administration

   The icTracker administrator uses simple,
    persistently accessible tools to perform two kinds of
    tasks, application specific, and department specific.
   Application-level tasks embed your company’s own
    vocabulary, processes, and workflow patterns in
    icTracker. They customize the tool.
   Department-level tasks include the creation of
    departments and the management of department
    assets (people and documents). These tasks put
    the tool to work.
   Easy-to-use Web-based Administration screens are
    click away to maintain departments, users, the
    icTracker application profile and other parameters.
IC Soft, Inc.     icTracker V5.4   1/10/2011            17
icTracker Administration Menu




All administrative functions are performed using these links on the Administration Menu which is
accessible from Admin toolbar menu.



IC Soft, Inc.                 icTracker V5.4             1/10/2011                                 18
 What’s Next for icTracker

   Define Project Types by Department.
   Filtering out Project Statuses in Project
    Summary View.
   Additional Summary graphs
   Better Reporting
   Personalized, Customized Queries
   Project Calendar


IC Soft, Inc.   icTracker V5.4   1/10/2011      19
 SUMMARY

   icTracker is easy-to-use, easy-to-administer. It is developed
    and maintained by IC Soft staff that care about quality
    software and good customer service.
   We are committed to continuously improve icTracker for our
    customers.
   For more information, or to contact IC Soft directly, visit the
    icTracker home page at
          http://www-ic-soft.com/products/ictracker.htm.
          E-mail at: support@ic-soft.com, or sales@ic-soft.com
          Post your questions at our contact page at:
               http://www.ic-soft.com/index-4.html
   Demo Site available at http://ictracker.ic-soft.com.


IC Soft, Inc.              icTracker V5.4             1/10/2011       20

				
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