Project Management, Bug Tracking, and Task
IC Soft, Inc.
Main Features in icTracker
What’s Next for icTracker
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It was originally designed and developed as a
bug-tracking tool for software developers
(something better than bug tracking excel
spreadsheet for our corporate clients),
icTracker soon proved to be useful for all
kinds of information sharing, version tracking,
and task management.
icTracker lets work groups define their
common activities using a simple but
powerful project/task/problem model.
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Web-based Project Management
Ease of Use
Security and Access Rights
Department-Centric Project Management
Project-Oriented Bug Tracking and Task
Effective Communication Tool
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Once installed on your web server, our software is
accessible from any browser anywhere. Any
employee with access to a browser can easily learn
to use the application.
No client software to distribute.
Typical three-tier application architecture with
browser client, web server, and database server.
Supports both Intranet and internet installation.
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Ease of Use
Structure, navigation, naming are simple, consistent,
and sensible that most users can master the
program in about an hour.
Easy reporting of your projects, problems (bugs),
and tasks in the Microsoft excel format.
Customize your icTracker preferences such as background
images, e-mail notification, description text sizes, and view
Our interface is continually improving, thanks to
feedback we get from users.
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Security and Access Rights
Provides an option to enforce Project Level security.
If Project Level Security is enforced, icTracker offers three basic security
levels: Administrator, Project Manager, and Normal User.
Administrator. Administrators are entitled to create and maintain
Departments, Personnel records, icTracker application parameters such
as Priority code, Project Type, Status (project, task, sub-task, problem),
Project Manager. The project manager has full control of projects.
Normal User. Normal users are entitled to create and maintain Tasks,
Sub-tasks, Problems within their assigned projects.
If Project Level Security is not enforced, icTracker offers two basic security
levels: Administrator and Normal User.
Administrator (same as above).
Normal User. Normal users are allowed to create and maintain projects
within their assigned departments.
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icTracker is organized into Departments, Projects,
Tasks, and Problems (Bugs).
The icTracker administrator is responsible for defining
and maintaining Departments, for managing user
accounts, and for assigning users to the staff of
Each icTracker user operates within a department.
Ability to define a department as private or public.
Ability to assign a user to multiple departments.
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Project-Oriented Bug Tracking
and Task Management
A Project is a goal-oriented activity performed by
one or more members of a Department.
Every icTracker User (if Project Level Security is not
enforced) is entitled to originate a Project within his
or her Department.
Every icTracker User is entitled to originate a Task
or a Problem (Bug) within his or her assigned
Every icTracker User is entitled to attach Notes,
Documents, or Sites to Projects, to Tasks, or to
Problems and accessed from all Summary View
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Project Detail - Project Summary Tab
View completed task(s)
See Project Graph by Task
Status and Task Assigned is
available on the Project
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icTracker is good at helping you keep track of
people, projects, tasks, processes, bugs, versions,
emails, files of just about any kind.
Ability to send emails to your project team members
and allow you to view email traces.
icTracker assures that all project members are in a
With automatic email notification, advance query features,
and excel reports, everyone on the team (developers,
technical writers, testers, users, and project managers) are
aware of outstanding problems and tasks that are assigned
to them and require attention.
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icTracker Effective Communication (Email)
Email to project
is click away.
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Define your own fields (up to 10 custom
fields) for projects, tasks, and problems.
User defined field attributes (text or combo,
field length, field display labels, etc).
Ability to define a set of custom field value
Ability to disable or filter out predefined
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Working with Custom Fields in icTracker
The easy-to-administer custom fields feature of icTracker lets workgroups design application forms
ideally suited to their own process, schedule, communication, and reporting needs. For each
application category (Project, Task, and Problem) icTracker provides ten pre-defined custom fields
that can be modified to suit user needs.
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Any organization with up to couple hundred
users will function much more efficiently with
icTracker on its intranet. In general,
icTracker is just as big as your database.
icTracker uses the standard relational
databases such as Microsoft SQL Server to
store its data.
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The icTracker administrator uses simple,
persistently accessible tools to perform two kinds of
tasks, application specific, and department specific.
Application-level tasks embed your company’s own
vocabulary, processes, and workflow patterns in
icTracker. They customize the tool.
Department-level tasks include the creation of
departments and the management of department
assets (people and documents). These tasks put
the tool to work.
Easy-to-use Web-based Administration screens are
click away to maintain departments, users, the
icTracker application profile and other parameters.
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icTracker Administration Menu
All administrative functions are performed using these links on the Administration Menu which is
accessible from Admin toolbar menu.
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What’s Next for icTracker
Define Project Types by Department.
Filtering out Project Statuses in Project
Additional Summary graphs
Personalized, Customized Queries
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icTracker is easy-to-use, easy-to-administer. It is developed
and maintained by IC Soft staff that care about quality
software and good customer service.
We are committed to continuously improve icTracker for our
For more information, or to contact IC Soft directly, visit the
icTracker home page at
E-mail at: firstname.lastname@example.org, or email@example.com
Post your questions at our contact page at:
Demo Site available at http://ictracker.ic-soft.com.
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