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					                                   Desktop Computer Courses
                                                                Page
DESKTOP COMPUTER SKILLS                                          1-13
NETg DESKTOP                                                     14-19
                                            IT Courses
SOFTWARE DEVELOPMENT                                             20-29
OPERATING SYSTEMS AND SERVER TECHNOLOGIES                        29-44
INTERNET AND NETWORK TECHNOLOGIES                                44-54
ENTERPRISE DATABASE SYSTEMS                                      54-62
ENTERPRISE RESOURCE PLANNING SYSTEMS                             62-63
WEB DESIGN                                                       63-66
IT BUSINESS                                                      66-67
PROJECT EFFECTIVENESS                                            67-71
NETg IT                                                          71-77
                             Professional Development Courses
BUSINESS STRATEGY AND OPERATIONS                                 78-84
FINANCE, HUMAN RESOURCES AND ADMINISTRATION                      84-88
MANAGEMENT AND LEADERSHIP                                        88-92
PROFESSIONAL EFFECTIVENESS                                      93-100
PROJECT EFFECTIVENESS                                           100-104
SALES AND CUSTOMER FACING SKILLS                                104-110
NETg BUSINESS                                                   110-114
                                                                                         Estimated
                                                                                          Duration
Curriculum Series                                           Course Title   Course Code     Hours


                                DESKTOP COMPUTER COURSES


Adobe
            Adobe Photoshop CS3
                    Photoshop CS3 Basics                                   E-PCSTA01       3.75
                    Selections and Layers in Photoshop CS3                 E-PCSTA02       3.25
                    Photoshop CS3 Animation and Automation                 E-PCSTA03       3.25
            Adobe Illustrator CS3
                    Getting Started with Illustrator CS3                   E-ICSTA01       2.25
            Adobe Acrobat 8.0
                    Creating and Working with PDFs in Adobe Acrobat 8      E-ADABA01        2.5
                    Editing and Reviewing in Adobe Acrobat 8               E-ADABA02         1
                    Forms and Document Security in Adobe Acrobat 8         E-ADABA03        1.4
                    Advanced Features of Adobe Acrobat 8                   E-ADABA04         2
            Adobe Reader 8.0
                    Using Adobe Reader 8                                   E-ADARA01        2.5
            Adobe Reader 6.0
                    Using Adobe Reader 6.0                                 E-221552        2.75
Adobe Acrobat 5
            Adobe Acrobat 5.0: Getting Started
                    Getting Started with Adobe Acrobat 5.0                 E-35669           2
            Adobe Acrobat 5.0: Up and Running
                    Up and Running with Adobe Acrobat 5.0                  E-35672           2
Best Practices for Desktop Users
            Information Security Best Practices for Business Users
                    Introduction to information security                   E-216913        1.75
                    Operational information security                       E-217983         1.5
                    Malicious code and information security                E-217043        1.75
                    Information security and the Internet                  E-216960         1.5
Microsoft Office 2007
            Microsoft Office 2007: New Features


                                                                                                     3 of 116
                                                                                                     Estimated
                                                                                                      Duration
Curriculum Series                                          Course Title                Course Code     Hours

                    New Features for End Users in Microsoft Office 2007                E-239866         1.5
                    Microsoft Office Excel, PowerPoint, and Outlook 2007               E-239874         1.5
                    Microsoft Access 2007 and Microsoft Publisher 2007                 E-239976          1
                    Sharing and Collaboration in Microsoft Office Enterprise 2007      E-240019          2
          Microsoft Office 2007: Beginning Word
                    Getting Started with Word 2007                                     E-BGWDA01         1
                    Working with Text and Paragraphs in Word 2007                      E-BGWDA02         2
                    Structuring, Editing, Saving, and Opening Documents in Word 2007   E-BGWDA03         2
                    Printing, Help, and Automated Formatting in Word 2007              E-BGWDA04         2
                    Working with Documents in Word 2007                                E-BGWDA05         2
          Microsoft Office 2007: Advanced Word
                    Advanced Formatting in Word 2007                                   E-ADWDA01        1.5
                    Advanced Document Navigation and Document Reviews in Word 2007     E-ADWDA02        2.5
                    Using Tables, Charts, and Graphics in Word 2007                    E-ADWDA03        2.5
          Microsoft Office 2007: Word for the Power User
                    Advanced Data Manipulation Features in Word 2007                   E-WDPUA01         1
                    Advanced Document Features in Word 2007                            E-WDPUA02         1
                    Collaborative Features in Word 2007                                E-WDPUA03         2
          Microsoft Office 2007: Beginning Excel
                    Getting Started with Excel 2007                                    E-BGEXA01         2
                    Manipulating and Formatting Data and Worksheets                    E-BGEXA02        3.5
                    Reviewing and Printing in Excel 2007                               E-BGEXA03        1.5
                    Excel 2007 Formulas and Functions                                  E-BGEXA04         2
                    Excel 2007 Charts, Pictures, Themes, and Styles                    E-BGEXA06        1.5
          Microsoft Office 2007: Advanced Excel
                    Advanced Formatting in Excel 2007                                  E-ADEXA01         2
                    Advanced Data Management in Excel 2007                             E-ADEXA02        1.5
                    Advanced Customization in Excel 2007                               E-ADEXA03         2
          Microsoft Office 2007: Excel for the Power User
                    Analyzing Data in Excel 2007                                       E-EXPUA01        3.5
                    Protecting and Sharing Excel 2007 Workbooks                        E-EXPUA02         2
                    Exchanging Data with Excel 2007                                    E-EXPUA03         3
          Microsoft Office 2007: Beginning PowerPoint


                                                                                                                 4 of 116
                                                                                                                    Estimated
                                                                                                                     Duration
Curriculum Series                                          Course Title                               Course Code     Hours

                    Getting Started with PowerPoint 2007                                              E-BGPPA01        1.5
                    Adding Graphics to Presentations in PowerPoint 2007                               E-BGPPA02        1.5
                    Adding Multimedia and Animations to Presentations                                 E-BGPPA03         1
          Microsoft Office 2007: Advanced PowerPoint
                    Creating Custom Slide Shows in PowerPoint 2007                                    E-ADPPA01         1
                    Distributing Presentations in PowerPoint 2007                                     E-ADPPA02         1
          Microsoft Office 2007: Beginning Outlook
                    Getting Started with Outlook 2007                                                 E-BGOLA01        1.5
                    Formatting and Managing E-mail in Outlook 2007                                    E-BGOLA02         3
                    Using the Calendar in Outlook 2007                                                E-BGOLA03         3
                    Using Contacts, Tasks, Notes, and Customizing the Interface in Outlook 2007       E-BGOLA04         3
                    Completing Searches, Printing Items, and Working with RSS Feeds in Outlook 2007   E-BGOLA05         2
          Microsoft Office 2007: Advanced Outlook
                    Customizing Outlook 2007 and Using the Journal                                    E-ADOLA01         2
                    Configuring Rules, Alerts, and Junk E-mail Settings in Outlook 2007               E-ADOLA02        1.5
                    Working with SharePoint, Calendars, and Forms in Outlook 2007                     E-ADOLA03        2.5
          Microsoft Office 2007: Outlook for the Power User
                    Data Security, Archiving, and Working Offline in Outlook 2007                     E-OLPUA01         3
                    Instant, Text, and Unified Messaging in Outlook 2007                              E-OLPUA02         1
                    Business Contact Manager with Outlook 2007                                        E-OLPUA03         3
          Microsoft Office 2007: Beginning Access
                    Getting Started with Access 2007                                                  E-BGACA01        1.5
                    Basic Access 2007 Tables                                                          E-BGACA02        2.5
                    Basic Access 2007 Forms                                                           E-BGACA03         2
                    Queries and Reports in Access 2007                                                E-BGACA04        2.5
          Microsoft Office 2007: Advanced Access
                    Importing and Exporting Data and Data Presentation in Access 2007                 E-ADAXA01         2
                    Advanced Data Management in Access 2007                                           E-ADAXA02        3.5
          Microsoft Office 2007: Access for the Power User
                    Programmability and Administration in Access 2007                                 E-ACPUA01        1.5
                    Database Administration in Access 2007                                            E-ACPUA02         3
          Microsoft Office 2007: Beginning Visio
                    Creating Visio 2007 Diagrams                                                      E-BGVSA01        2.5


                                                                                                                                5 of 116
                                                                                                           Estimated
                                                                                                            Duration
Curriculum Series                                          Course Title                      Course Code     Hours

                      Enhancing and Customizing Diagrams in Visio 2007                       E-BGVSA02        3.5
                      Collaborating and Using Visio 2007 With Other Programs                 E-BGVSA03        1.5
            Microsoft Office 2007: Beginning Project
                      Creating and Designing a project                                       E-BGPRA01        3.5
                      Specifying and Assigning Resources in Project 2007                     E-BGPRA02        2.5
                      Tracking and Reporting Progress                                        E-BGPRA03         3
            Microsoft Office 2007: Advanced Project
                      Advanced Customization                                                 E-ADPRA01         2
                      Project Data Management and Performance                                E-ADPRA02        3.5
            Microsoft Office 2007: Publisher
                      Creating Customized Publications with Publisher 2007                   E-PBLRA01         3
                      Extending Publisher 2007 Beyond Publications                           E-PBLRA02         2
            Microsoft Office SharePoint Server 2007 End User
                      SharePoint 2007 Essentials                                             E-250450          3
                      Creating and Managing Personal Sites and Searches in SharePoint 2007   E-250463         2.5
            Microsoft Office 2007: Collaborating, Communicating, and Sharing Information
                      Microsoft Office 2007: Collaborating with Groove and Communicator      E-NCMGA01         2
                      Microsoft Office 2007: Sharing Information with OneNote 2007           E-NCMGA02        0.5
            Microsoft Windows Vista for the End User
                      Getting Started with Windows Vista                                     E-WVEUA01        1.5
                      Work with Files, Programs and Printing in Windows Vista                E-WVEUA02         2
                      Navigating the Web and System Maintenance with Windows Vista           E-WVEUA03        1.5
Microsoft Office XP
            Microsoft Office XP - Advanced Access 2002
                      Advanced Database Design in Access 2002                                E-116022          6
                      Advanced Database Features in Access 2002                              E-116051          6
            Microsoft Office XP: Advanced Excel 2002
                      Advanced Data Management in Excel 2002                                 E-114461        4.75
                      Advanced Data Manipulation and Analysis in Excel 2002                  E-114635          4
            Microsoft Office XP: Advanced FrontPage 2002
                      Building and Modifying Web Sites in FrontPage 2002                     E-115955          5
                      Enhancing and Publishing Web Sites in FrontPage 2002                   E-115977          5
            Microsoft Office XP: Advanced Outlook 2002


                                                                                                                       6 of 116
                                                                                                         Estimated
                                                                                                          Duration
Curriculum Series                                         Course Title                     Course Code     Hours

                    Managing Outlook 2002                                                  E-114389        4.75
          Microsoft Office XP: Advanced PowerPoint 2002
                    Customizing, Running, and Broadcasting PowerPoint 2002 Presentations   E-116195          3
                    PowerPoint 2002 Customization and Office XP Integration                E-116211          2
          Microsoft Office XP: Advanced Word 2002
                    Advanced Formatting and Navigation in Word 2002                        E-114968          3
                    Advanced Document Features in Word 2002                                E-114983          4
                    Collaborative Features in Word 2002                                    E-115008          3
          Microsoft Office XP: Beginning FrontPage 2002
                    FrontPage 2002 Basics                                                  E-114938          4
                    Enhancing and Managing Web Sites with FrontPage 2002                   E-114955          3
          Microsoft Office XP: Beginning Outlook 2002
                    Introducing Outlook 2002                                               E-115146          4
          Microsoft Office XP: Beginning PowerPoint 2002
                    Creating Presentations using PowerPoint 2002                           E-115027          5
          Microsoft Office XP: Beginning Word 2002
                    Creating Documents in Word 2002                                        E-114325        2.75
                    Working with Documents in Word 2002                                    E-114346          2
          Microsoft Office XP: Common Features Across Office Applications
                    Common Features in Microsoft Office XP                                 E-115172          3
          Microsoft Office XP: New Features for Advanced Users
                    Office XP for the Advanced User                                        E-116275          3
          Microsoft Office XP: Beginning Visio 2002
                    Creating Diagrams in Visio 2002                                        E-117077          3
                    Working with Diagrams in Visio 2002                                    E-117090          2
          Microsoft Office XP: New Office-wide Features
                    New Features Review of Microsoft Office XP                             E-116084          2
          Microsoft Office XP: New Features for End-Users
                    New and Enhanced Features for End-Users in Office XP                   E-116224          4
          Microsoft Office XP: Beginning Access 2002
                    Introduction to Access 2002                                            E-117147        4.42
                    Intermediate Access 2002                                               E-117172        3.75
          Microsoft Office XP: Beginning Excel 2002


                                                                                                                     7 of 116
                                                                                                     Estimated
                                                                                                      Duration
Curriculum Series                                         Course Title                 Course Code     Hours

                    Basic Features of Excel 2002                                       E-115096          3
                    Optimizing Excel 2002                                              E-115117          4
Microsoft Windows XP for End Users
            Microsoft Windows XP: Getting Started
                    Introducing Windows XP                                             E-112615        1.25
            Microsoft Windows XP - New Features
                    Windows XP: Fundamentals                                           E-112553         3.5
                    Windows XP: Advanced                                               E-112554         4.5
            Microsoft Windows XP for Beginners
                    Getting Started with Microsoft Windows XP                          E-112949         4.5
                    Up and Running with Microsoft Windows XP                           E-112954          4
Microsoft Office 2003
            Microsoft Office 2003: New Features
                    Microsoft Office 2003: New Features for End Users                  E-117529          2
                    Microsoft Office 2003: New Features for Outlook Users              E-126060          2
                    Microsoft Office 2003: New Applications                            E-117531          1
                    Microsoft Office 2003: New Features for Advanced Users             E-117530          4
            Microsoft Office 2003: Beginning Word
                    Getting Started with Word 2003                                     E-112997          1
                    Working with text and paragraphs in Word 2003                      E-124981          2
                    Structuring, editing, saving, and opening documents in Word 2003   E-123383          2
                    Printing, Help, and Automated Formatting in Word 2003              E-116299          3
                    Working with Documents in Word 2003                                E-112998          2
                    Working with Tables and Media Features in Word 2003                E-116894          4
            Microsoft Office 2003: Advanced Word
                    Advanced Formatting in Word 2003                                   E-113095          2
                    Advanced Document Navigation in Word 2003                          E-126778          1
                    Advanced Data Manipulation Features in Word 2003                   E-113114          2
                    Using Tables, Charts, and Graphs in Word 2003                      E-126789          2
                    Advanced Document Features in Word 2003                            E-121072          2
                    Collaborative Features in Word 2003                                E-113139          4
            Microsoft Office 2003: Beginning Excel
                    Basic Features of Excel 2003                                       E-113187          3


                                                                                                                 8 of 116
                                                                                                              Estimated
                                                                                                               Duration
Curriculum Series                                          Course Title                         Course Code     Hours

                    Printing and Collaborating in Excel 2003                                    E-122518          2
                    Excel 2003 Formulas and Functions                                           E-113221          3
                    Formatting Data in Excel 2003                                               E-119827          2
                    Excel 2003 Chart and Multimedia Features                                    E-119828          3
          Microsoft Office 2003: Advanced Excel
                    Advanced Customization in Excel 2003                                        E-119829        2.75
                    Advanced formatting in Excel 2003                                           E-125656          2
                    Advanced Data Management in Excel 2003                                      E-113262        2.25
                    Advanced Data Analysis in Excel 2003                                        E-113309          3
                    Advanced Validation and Collaboration in Excel 2003                         E-121344          3
                    Advanced Data Exchange in Excel 2003                                        E-119748          4
          Microsoft Office 2003: Advanced PowerPoint
                    Customizing PowerPoint 2003 Presentations                                   E-121956          2
                    Preparing PowerPoint 2003 Presentations for Effective Delivery              E-125830        1.75
                    Running, Broadcasting, and Reviewing PowerPoint 2003 Presentations          E-124997        2.75
                    Settings, Customization, and Office 2003 Integration with PowerPoint 2003   E-121957          2
          Microsoft Office 2003: Beginning Access
                    Getting Started with Access 2003                                            E-125937          3
                    Basic Access 2003 Tables                                                    E-125947          3
                    Basic Access 2003 Forms                                                     E-125956          2
                    Using Queries and Reports in Access 2003                                    E-125964          3
                    Personalizing and Maintaining Access 2003                                   E-125984          1
          Microsoft Office 2003: Advanced Access
                    Enhancing Tables, Forms, and Reports in Access 2003                         E-126934        2.25
                    Advanced Querying in Access 2003                                            E-126944        1.75
                    Working with Data and Presentation in Access 2003                           E-126950          2
                    Access 2003 and the Web                                                     E-126959        1.25
                    Access 2003 Programmability                                                 E-126965        1.25
                    Database Administration in Access 2003                                      E-126973          2
          Microsoft Office 2003: Beginning Outlook
                    Sending and Receiving Messages in Outlook 2003                              E-113430          3
                    Formatting and Managing Messages in Outlook 2003                            E-128879          3
                    Scheduling events, Appointments, and meetings in Outlook 2003               E-128880          3


                                                                                                                          9 of 116
                                                                                                                       Estimated
                                                                                                                        Duration
Curriculum Series                                           Course Title                                 Course Code     Hours

                    Using Task Lists, Contact Lists, and Notes in Outlook 2003                           E-128881          2
          Microsoft Office 2003: Advanced Outlook
                    Customizing E-mail, Views, Navigation, and E-mail Accounts in Outlook 2003           E-131326        3.25
                    Tracking, Categorizing, Searching, and Printing in Outlook 2003                      E-131341          3
                    Configuring Rules, Alerts, and Junk Mail Settings in Outlook 2003                    E-113469          2
                    Sharing Folders, Schedules, and Contacts and Using SharePoint Data in Outlook 2003   E-129976          3
          Microsoft Office 2003: Outlook for the Power User
                    Data Security in Outlook 2003                                                        E-132613         2.5
                    Archiving and Storing Data, and Using IRM in Outlook 2003                            E-206606        1.25
                    Working in Outlook 2003 from Multiple Locations                                      E-132614        3.25
                    Newsreaders, Online Meetings, Instant Messaging, and Faxing Information in Outlook
                    2003                                                                                 E-132615         2.5
                    Customizing Toolbars and Commands and Creating Forms in Outlook 2003                 E-132616        3.25
                    Outlook 2003 and Business Contact Manager                                            E-132617         3.5
          Microsoft Office 2003: Getting Started
                    Introduction to Microsoft Office 2003                                                E-121587          3
                    Formatting and printing files in Office 2003                                         E-121643          3
          Microsoft Office 2003: Beginning Project Professional
                    Creating and Defining a Project                                                      E-132490          4
                    Specifying and Assigning Resources                                                   E-132510        2.75
                    Tracking and Reporting Progress                                                      E-132504        3.25
          Microsoft Office 2003: Visio for Beginners
                    Creating Diagrams with Visio 2003                                                    E-132531        3.25
                    Developing Diagrams with Visio 2003                                                  E-132532        3.75
                    Visio 2003 and Other Programs                                                        E-132533          2
          Microsoft Office 2003: Advanced Project Professional
                    Advanced Customization                                                               E-132661        2.25
                    Sharing Project Data and Working with Macros                                         E-132659          2
                    Organizing and Managing Project Information                                          E-205433          3
                    Working Collaboratively                                                              E-201354        2.25
                    Enterprise Project Management                                                        E-201357          2
                    Advanced Analysis of your Project                                                    E-206372        2.75
          Microsoft Office 2003: Beginning FrontPage
                    Getting Started with FrontPage 2003                                                  E-121449          2

                                                                                                                                   10 of 116
                                                                                                              Estimated
                                                                                                               Duration
Curriculum Series                                          Course Title                         Course Code     Hours

                     Working with graphics, hyperlinks and tables in FrontPage 2003             E-131714          3
                     Working with Web Sites in FrontPage 2003                                   E-122475          2
                     Organizing Content Using Templates and Frames in FrontPage 2003            E-122481          2
                     Structuring and Publishing Web Sites in FrontPage 2003                     E-122092          2
            Microsoft Office 2003: Advanced FrontPage
                     Working with Code in FrontPage 2003                                        E-122120        2.25
                     Importing and Working with Data in FrontPage 2003                          E-121653        4.25
                     Enhancing Web Sites with Advanced FrontPage 2003 Features                  E-122099          3
                     Administering Web Sites in FrontPage 2003                                  E-122100        1.75
                     Using Windows SharePoint Services and FrontPage 2003                       E-131456        2.25
            Microsoft Office 2003: Publisher
                     Getting Started with Publisher 2003                                        E-204924        2.25
                     Working with Text Boxes, Text, and Tables in Publisher 2003                E-207503          2
                     Printing and Working with Graphics and Objects in Publisher 2003           E-204925        2.75
                     Working with E-mail and Web Sites in Publisher 2003                        E-204927        2.75
                     Working with Mail and Catalog Merges in Publisher 2003                     E-207309          1
                     Advanced Design Techniques and Printing with Publisher 2003                E-204928        3.25
            Microsoft Office 2003: Beginning PowerPoint
                     Creating Basic Presentations using PowerPoint 2003                         E-121838        2.75
                     Slide Layout and Design in PowerPoint 2003                                 E-123164         1.5
                     Using Visuals in PowerPoint 2003 Presentations                             E-125933          2
                     Finalizing PowerPoint 2003 presentations                                   E-123167          2
Microsoft Project 2002 (audio)
            Microsoft Project 2002: Beginners
                     Getting Started with Project 2002                                          E-117545        1.75
                     Up and Running with Project 2002                                           E-117554          2
                     Tracking and Reporting with Project 2002                                   E-117565        1.75
            Microsoft Project 2002: Advanced
                     Data Sources, Templates, and Customization in Project 2002                 E-117348          3
                     Workgroup, Collaboration, and Advanced Reporting Options in Project 2002   E-117361          3


Microsoft Office 2000
            Microsoft Office 2000: New Features


                                                                                                                          11 of 116
                                                                                          Estimated
                                                                                           Duration
Curriculum Series                                         Course Title      Course Code     Hours

                    Microsoft Office 2000 - New Features for Users          E-110856        4.25
                    Microsoft Office 2000 - New Features for Power Users    E-110857        3.75
          Microsoft Office 2000: Beginning Word 2000
                    Microsoft Office 2000 - Beginning Word                  E-110946          5
                    Microsoft Office 2000 - Intermediate Word               E-110947          4
          Microsoft Office 2000: Deployment and Administration
                    Microsoft Office 2000 - Deployment and Administration   E-110906          4
          Microsoft Office 2000: Advanced Word 2000
                    Microsoft Office 2000 - Advanced Word                   E-111009          4
                    Microsoft Office 2000 - Word for Power Users            E-111010         4.5
          Microsoft Office 2000: Advanced Excel 2000
                    Microsoft Office 2000 - Advanced Excel                  E-111238        3.25
                    Microsoft Office 2000 - Excel for Power Users           E-111287        4.25
          Microsoft Office 2000: Beginning Excel 2000
                    Microsoft Office 2000 - Beginning Excel                 E-111080          5
                    Microsoft Office 2000 - Intermediate Excel              E-111081          4
          Microsoft Office 2000: Beginning Project 2000
                    Microsoft Office 2000 - Beginning Project               E-112243          5
                    Microsoft Office 2000 - Intermediate Project 2000       E-112268          4
          Microsoft Office 2000: Advanced Project 2000
                    Office 2000 - Advanced Project                          E-112366         5.5
          Microsoft Office 2000: Access 2000
                    Microsoft Office 2000 - Beginning Access                E-111352          4
                    Microsoft Office 2000 - Intermediate Access             E-111353          5
                    Microsoft Office 2000 - Advanced Access                 E-111354          5
          Microsoft Office 2000: PowerPoint 2000
                    Microsoft Office 2000 - Beginning PowerPoint 2000       E-111348          4
                    Microsoft Office 2000 - Advanced PowerPoint 2000        E-111408          4
          Microsoft Office 2000: Outlook 2000
                    Microsoft Office 2000 - Beginning Outlook               E-112000          4
                    Microsoft Office 2000 - Advanced Outlook                E-112030          5
          Microsoft Office 2000: FrontPage 2000
                    Microsoft Office 2000 - Beginning FrontPage             E-112290         4.5


                                                                                                      12 of 116
                                                                                                                        Estimated
                                                                                                                         Duration
Curriculum Series                                           Course Title                                  Course Code     Hours

                       Microsoft Office 2000 - Advanced FrontPage                                         E-112291         4.5
Microsoft Visio 2000
            Microsoft Visio 2000: Getting Started
                       Getting Started with Visio 2000                                                    E-31684           2
            Microsoft Visio 2000: Up and Running
                       Up and Running with Visio 2000                                                     E-31687           2
ECDL- European Computer Driving License/ICDL - International Computer Driving License
            ECDL/ICDL 4 Module 1: Concepts of Information Technology (IT)
                       ECDL/ICDL 4 Module 1: Concepts of Information Technology (IT) - Computers and IT   E-208386        2.75
                       ECDL/ICDL 4 Module 1: Concepts of Information Technology (IT) - IT in Daily Life   E-208426          2
            ECDL/ICDL 4 Module 2: Using the Computer and Managing Files
                       ECDL/ICDL 4 Module 2: Using the Computer and Managing Files - Using Windows XP     E-209091         2.5
                       ECDL/ICDL 4 Module 2: Using the Computer and Managing Files - Files and Folders    E-210026          2
                       ECDL/ICDL 4 Module 2: Using the Computer and Managing Files - Customization        E-210027          2
            ECDL/ICDL 4 Module 3: Word Processing with Microsoft Word 2003
                       ECDL/ICDL 4 Module 3: Word Processing - Formatting and Editing in Word 2003        E-212639        2.25
                       ECDL/ICDL 4 Module 3: Word Processing - Editing and Printing in Word 2003          E-212629        2.25
                       ECDL/ICDL 4 Module 3: Word Processing - Getting Started with Word 2003             E-212610        2.25
                       ECDL/ICDL 4 Module 3: Word Processing - Word 2003 Text and Paragraphs              E-212620          2
                       ECDL/ICDL 4 Module 3: Word Processing - Working with Documents in Word 2003        E-212649        1.25
                       ECDL/ICDL 4 Module 3: Word Processing - Tables and Graphics in Word 2003           E-212656         2.5
            ECDL/ICDL 4 Module 4: Spreadsheets with Microsoft Excel 2003
                       ECDL/ICDL 4 Module 4: Spreadsheets - Basic Features of Excel 2003                  E-210894        3.25
                       ECDL/ICDL 4 Module 4: Spreadsheets - Formatting Data in Excel 2003                 E-210895          2
                       ECDL/ICDL 4 Module 4: Spreadsheets - Printing and Using Charts in Excel 2003       E-210896          3
                       ECDL/ICDL 4 Module 4: Spreadsheets - Formulas and Functions in Excel 2003          E-210897        2.25
            ECDL/ICDL 4 Module 5: Database with Microsoft Access 2003
                       ECDL/ICDL 4 Module 5: Database - Getting Started with Access 2003                  E-210475        2.75
                       ECDL/ICDL 4 Module 5: Database - Basic Access 2003 Tables                          E-210582        3.25
                       ECDL/ICDL 4 Module 5: Database - Basic Access 2003 Forms                           E-210684        2.25
                       ECDL/ICDL 4 Module 5: Database - Access 2003 Queries and Reports                   E-210721         2.5
            ECDL/ICDL 4 Module 6: Presentations with Microsoft PowerPoint 2003
                       ECDL/ICDL 4 Module 6: Presentation - Introducing PowerPoint 2003                   E-211781        2.75


                                                                                                                                    13 of 116
                                                                                                                      Estimated
                                                                                                                       Duration
Curriculum Series                                          Course Title                                 Course Code     Hours

                     ECDL/ICDL 4 Module 6: Presentation - Slide Layout and Design in PowerPoint 2003    E-211815         2.5
                     ECDL/ICDL 4 Module 6: Presentation - Charts and Multimedia in PowerPoint 2003      E-211839         1.5
                     ECDL/ICDL 4 Module 6: Presentation - Finalizing Presentations in PowerPoint 2003   E-211857        2.25
            ECDL/ICDL 4 Module 7: Information and Communication
                     ECDL/ICDL 4 Module 7: Information and Communication - Using IE 6                   E-210559        3.25
                     ECDL/ICDL 4 Module 7: Information and Communication - Using Web Sites in IE 6      E-210573        2.25
                     ECDL/ICDL 4 Module 7: Information and Communication - Introducing Outlook 2003     E-210848        2.25
                     ECDL/ICDL 4 Module 7: Information and Communication - Outlook 2003 E-mail          E-210849        2.75
                     ECDL/ICDL 4 Module 7: Information and Communication - Outlook 2003 Messages        E-211028          2
Home and Personal
            Home Networking with Microsoft Windows XP
                     Home Networking with Microsoft Windows XP                                          E-66335           1
Lotus Notes 7
            Lotus Notes 7: End User
                     Getting Started with Lotus Notes 7 and Mail                                        E-233489        2.25
                     Managing Mail, Instant Messaging, and Contacts in Lotus Notes 7                    E-233490        2.75
                     Working with Databases, the Calendar, and the To Do List in Lotus Notes 7          E-233491          3
                     Using Lotus Notes 7 Remotely                                                       E-233492         1.5
Lotus Notes 6
            Lotus Notes 6: End User
                     Lotus Notes 6 End User: Using Notes and Notes Mail                                 E-99908           3
                     Lotus Notes 6 End User: Using the Calendar and To Do List Features and TeamRoom
                     Collaboration                                                                      E-110772          2
                     Lotus Notes 6 End User: Personalizing Notes 6 Features                             E-112937          2
                     Lotus Notes 6 End User: Using Notes 6 Mail Remotely                                E-106926          1
                     Lotus Notes 6 End User: iNotes                                                     E-107783          1
Microsoft Internet Explorer 7
            Microsoft Internet Explorer 7: End User
                     Fundamentals of Internet Explorer 7                                                E-250164         2.5
                     Customization and Security in Internet Explorer 7                                  E-250177          2




Microsoft Internet Explorer 6
            Microsoft Internet Explorer 6

                                                                                                                                  14 of 116
                                                                                                                               Estimated
                                                                                                                                Duration
         Curriculum Series                                            Course Title                               Course Code     Hours

                              Fundamentals of Internet Explorer 6                                                E-117246        3.25
                              Moving on with Internet Explorer 6                                                 E-117260        2.75
         Microsoft Internet Explorer 5.5
                      Internet Explorer 5.5: Getting Started
                              Getting Started with Internet Explorer 5.5                                         E-31706           2
         NetScape 6.2
                      Netscape 6.2: Getting Started
                              Introduction to Netscape 6.2                                                       E-73948           2
         NetScape 6
                      Netscape 6 - Getting Started
                              Introduction to Netscape 6                                                         E-31509           2
         PDAs
                      Palm OS
                              Getting Started with a Palm Handheld Device                                        E-73269           2
                      Pocket PC 2002
                              Getting Started with Pocket PC 2002                                                E-71695           2
         Seagate Crystal Reports
                      Crystal Reports XI: Report Writing Basics
                              Reporting Basics with Crystal Reports XI                                           E-234748          3
                              Managing Data and Distributing Reports with Crystal Reports XI                     E-234758          3
         Microsoft Windows Vista
                      Microsoft Windows Vista: New Features for End Users
                              Windows Vista User Experience                                                      E-242954          2
                              Windows Vista Security and Performance Improvements                                E-242964        1.75
                      Deploying and Maintaining Windows Vista Client and Microsoft Office 2007 System Desktops
                              Introduction to Microsoft Office 2007                                              E-MVMOA01         0
                              Deploying Windows Vista                                                            E-MVMOA02         0
                              Automated Installation of Windows Vista                                            E-MVMOA05         0
                              Deploying Vista using BDD 2007                                                     E-MVMOA06         0




NETg Desktop
         Adobe Desktop Applications


                                                                                                                                           15 of 116
                                                                                            Estimated
                                                                                             Duration
Curriculum Series                                            Course Title     Course Code     Hours

           Publishing Tools
                    Adobe InDesign CS2: Getting Started                       E-US15859         1
                    Adobe InDesign CS2: Text and Basic Graphics               E-US15860         1
                    Adobe InDesign CS2: Tables and Paths                      E-US15861         1
                    Adobe InDesign CS2: Beyond the Basics                     E-US15862         1
                    Adobe Acrobat 7.0 Pro: Getting Started                    E-US15863         1
                    Adobe Acrobat 7.0 Pro: Modifying PDF Documents            E-US15864         1
                    Adobe Acrobat 7.0 Pro: Document Review and Validation     E-US15865         1
                    Adobe Acrobat 7.0 Pro: Beyond the Basics                  E-US15866         1
           Graphics Design Tools
                    Adobe GoLive CS2: Web Page Layout                         E-US15852         1
                    Adobe GoLive CS2: Getting Started                         E-US15851         1
                    Adobe GoLive CS2: Enhancements and Publishing Your Site   E-US15853         1
                    Adobe GoLive CS2: Beyond the Basics                       E-US15854         1
                    Adobe Illustrator CS2: Getting Started                    E-US15855         1
                    Adobe Illustrator CS2: Establishing Depth & Dimension     E-US15857         1
                    Adobe Illustrator CS2: Designing                          E-US15856         1
                    Adobe Illustrator CS2: Beyond the Basics                  E-US15858         1
Consumer/ Home Office
           Graphics Design Tools
                    Macromedia FreeHand MX Part 1                             E-US15036         3
                    Macromedia FreeHand MX Part 2                             E-US15037         3
                    Macromedia FreeHand MX Part 3                             E-US15038         3
                    Macromedia FreeHand MX Part 4                             E-US15039         3
                    Macromedia FreeHand MX Part 5                             E-US15040         3
                    Macromedia FreeHand MX Part 6                             E-US15041         3
           Home Productivity
                    Encyclopedia Britannica 2003 Ready Reference              E-US15082        0.5
                    Microsoft Works Suite 2005 - Creating Documents           E-US15458         2
                    Microsoft Works Suite 2005 - Creating Spreadsheets        E-US15459         2
                    Microsoft Works Suite 2005 - Creating Databases           E-US15460         2
                    Microsoft Office OneNote 2003                             E-US15084         1
                    Microsoft Works Suite 2004 - Introduction                 E-US15801         3


                                                                                                        16 of 116
                                                                                         Estimated
                                                                                          Duration
Curriculum Series                                           Course Title   Course Code     Hours

                    Microsoft Works Suite 2004 - Creating Documents        E-US15802         3
                    Microsoft Works Suite 2004 - Creating Spreadsheets     E-US15803         2
                    Microsoft Works Suite 2004 - Creating Databases        E-US15804         2
                    Microsoft Windows XP Tablet PC Edition 2005            E-US15808         4
                    Microsoft Windows XP Media Center Edition 2005         E-US15814         3
                    Microsoft Works 2003 - Introduction                    E-US15006         3
                    Microsoft Works 2003 - Creating Documents              E-US15007         2
                    Microsoft Works 2003 - Creating Spreadsheets           E-US15008         3
                    Microsoft Works 2003 - Creating Databases              E-US15009         3
                    WordPerfect Office 11 - WordPerfect 11                 E-US15030         2
                    WordPerfect Office 11 - QuattroPro 11                  E-US15031         2
                    WordPerfect Office 11 - Presentations 11               E-US15032         2
                    NetMeeting                                             E-US15042         3
                    Surf and Communicate with the Internet                 E-US15124         3
                    Introduction to Microsoft Works Suite 2005             E-US15457        2.5
                    America Online Service 9.0 Optimized                   E-US15046         2
                    Discover Your Tablet PC                                E-US15072         2
                    Basic Troubleshooting                                  E-US15100         2
                    Preventative Maintenance                               E-US15104         2
                    Microsoft Windows XP Fundamentals                      E-US15098         4
                    Internet Fundamentals                                  E-US15119         2
          Operating System
                    Using Your Microsoft Windows Vista Tablet PC           E-KN15890
          Technology
                    Norton Personal Firewall 2004                          E-US15057         1
                    Norton AntiSpam 2004                                   E-US15059         1
                    McAfee Personal Firewall                               E-US15062        0.5
                    McAfee VirusScan                                       E-US15063        0.5
                    Building a Wired Network                               E-US15122         1
                    Building a Wireless Network                            E-US15123         1
                    Secure E-mail                                          E-US15125        0.5
                    Using Your Dell Axim (x30)                             E-US15131         2
                    McAfee Privacy Service (v7.0/2005)                     E-US15441         1


                                                                                                     17 of 116
                                                                                                          Estimated
                                                                                                           Duration
Curriculum Series                                           Course Title                    Course Code     Hours

                    Using Your Dell Axim (x50)                                              E-US15456         2
                    Norton Personal Firewall 2005                                           E-US15466         1
                    Norton AntiVirus 2005                                                   E-US15467         1
                    Norton AntiSpam 2005                                                    E-US15468         1
                    Norton Privacy Control 2005                                             E-US15469         1
                    Norton Parental Control 2005                                            E-US15473         1
                    Securing Your PC                                                        E-US15793         2
                    Growing with Technology - Level K                                       E-US15794         1
                    Growing with Technology - Level 1                                       E-US15795         1
                    Growing with Technology - Level 2                                       E-US15796         1
                    Growing with Technology - Level 3                                       E-US15797         1
                    Growing with Technology - Level 4                                       E-US15798         1
                    Growing with Technology - Level 5                                       E-US15799         1
                    Home Networking with Windows XP                                         E-US15002         1
                    PDA and Pocket PC Fundamentals                                          E-US15020         3
                    Wireless Networking for Small Businesses                                E-US15029         1
          Digital Media
                    Digital Photography                                                     E-US15000         2
                    Digital Video Editing                                                   E-US15001         1
                    CD and DVD Creation                                                     E-US15019       1.25
                    Transfer Digital Images                                                 E-US15051        1.5
                    Organize, Edit, and Share Digital Images: Pinnacle Instant PhotoAlbum   E-US15053         2
                    Manage and Store Digital Images                                         E-US15054         1
                    Display Digital Images Electronically                                   E-US15055         1
                    Protect and Share Digital Movies: Pinnacle Instant VideoAlbum           E-US15056         2
                    Roxio Easy Media Creator 7                                              E-US15061         2
                    Capture Digital Video                                                   E-US15086         1
                    Store Digital Video                                                     E-US15087         1
                    Transfer Digital Video                                                  E-US15088         1
                    Display of Digital Video                                                E-US15090         1
                    Sonic RecordNow! Deluxe                                                 E-US15109         2
                    Ripping and Burning Digital Music                                       E-US15113         2
                    MusicMatch Jukebox 8.2                                                  E-US15114         2


                                                                                                                      18 of 116
                                                                                          Estimated
                                                                                           Duration
Curriculum Series                                         Course Title      Course Code     Hours

                    Paint Shop Photo Album 5                                E-US15461         2
                    Paint Shop Pro 9 - Introduction                         E-US15462         2
                    Paint Shop Pro 9 – Enhancing Your Images                E-US15463         2
                    Paint Shop Pro Studio                                   E-US15475         2
                    Adobe PhotoShop CS2: Fundamentals                       E-US15809         4
                    Adobe PhotoShop CS2: Intermediate                       E-US15810         4
                    Adobe PhotoShop CS2: Advanced                           E-US15811         4
                    Understanding Digital Printing                          E-US16186         1
          Financial Management
                    Money 2003 - Manage Your Finances                       E-US15004         2
                    Basic Personal Finance                                  E-US15043         3
                    Managing Your Taxes Using TurboTax 2003                 E-US15045        1.5
                    Quicken 2004 Deluxe - Managing Your Personal Finances   E-US15047         3
                    Microsoft Money 2004 Standard                           E-US15094         4
                    Simplify Your Tax Preparation                           E-US15437        1.5
                    Quicken 2005 Deluxe - Managing Your Personal Finances   E-US15470         3
                    QuickBooks Pro 2005 - Setting Up                        E-US15471         3
                    QuickBooks Pro 2005 - Basic Accounting                  E-US15472         3
                    Microsoft Money Standard 2005 - Managing Your Money     E-US15474         3
                    Quicken 2007 Deluxe                                     E-KN15915         2
                    QuickBooks Pro 2007: Fundamentals                       E-KN15916         1
                    QuickBooks Pro 2007: Transactions and Reports           E-KN15917         1
                    QuickBooks Pro 2007: Centers, Lists, and Forms          E-KN15918         1
                    Microsoft Money 2007 Deluxe                             E-KN15919        1.5
                    QuickBooks 2003 - Getting Started                       E-US15022         2
                    QuickBooks 2003 - Basic Accounting                      E-US15023         2
          PC Security
                    Getting to Know McAfee SecurityCenter 2007              E-KN15904         1
                    McAfee Internet Security Suite 2007                     E-KN15905         2




          Desktop Publishing and Graphics
                    More with Microsoft Picture It! Photo Premium 9.0       E-US15085         1


                                                                                                      19 of 116
                                                                                           Estimated
                                                                                            Duration
Curriculum Series                                           Course Title     Course Code     Hours

                    Microsoft Picture It! Photo Premium 9.0                  E-US15105         2
                    Paint Shop Pro 8 Part 1 - Getting Started                E-US15017         3
                    Paint Shop Pro 8 Part 2 - Working with Images            E-US15018         3
            Office Productivity
                    Microsoft Works Suite 2006 - Creating Documents          E-US15816         2
                    Microsoft Works Suite 2006 – Creating Spreadsheets       E-US15817         2
                    Microsoft Works Suite 2006 - Creating Databases          E-US15818         2
                    WordPerfect Office 12 - WordPerfect                      E-US15805         2
                    WordPerfect Office 12 - Quattro Pro                      E-US15806         2
                    WordPerfect Office 12 - Presentations                    E-US15807         2
Microsoft Desktop Applications
            Microsoft Office XP
                    Microsoft Word 2002 Fundamentals                         E-US74020         8
                    Microsoft Word 2002 Proficient User                      E-US74021         8
                    Microsoft Word 2002 Expert User                          E-US74022         8
                    Microsoft Excel 2002 Fundamentals                        E-US74030         8
                    Microsoft Excel 2002 Expert User                         E-US74032         8
                    Microsoft PowerPoint 2002 Proficient User                E-US74041         8
                    Microsoft PowerPoint 2002 Expert User                    E-US74042         8
PC Fundamentals
            Internet Explorer
                    Windows Internet Explorer 7: Advanced Features           E-KN74007
SAP Desktop Applications
            SAP
                    EnjoySAP Features and Functions                          E-US13471         4
                    EnjoySAP What's New in Release 4.6                       E-US13472         4
                    SAP R/3 Application, Industry Solutions and Case Study   E-US13486         4
                    mySAP.com - Overview                                     E-US13740         4
                    SAP R/3 4.6 Purchaser                                    E-US13829         6
                    SAP R/3 4.6 Shipping Employee                            E-US13830         6
                    SAP R/3 4.6 AR Accountant                                E-US13831         6
                    SAP R/3 4.6 AP Accountant                                E-US13832         6
                    SAP R/3 4.6 Financial Accountant                         E-US13833         6


                                                                                                       20 of 116
                                                                                                              Estimated
                                                                                                               Duration
Curriculum Series                                           Course Title                        Course Code     Hours

                    SAP R/3 4.6 Cost Center Accountant                                          E-US13834         6
                    SAP R/3 4.6 SD Customer Service Representative                              E-US13835         6
                    SAP Customer Relationship Management (CRM)                                  E-US13996         4
                    SAP Advanced Planner & Optimizer (APO) Overview                             E-US14000         6
                    mySAP.com Workplace Overview                                                E-US14001         6
                    SAP Business Information Warehouse (BW) - Configuration Overview            E-US14201         6
                    SAP Business Information Warehouse (BW) - Configuration Advanced            E-US14202         6
                    SAP Strategic Enterprise Management (SEM)                                   E-US14203         6
                    mySAP CRM 3.0 Overview                                                      E-US14340         4
                    mySAP EBP 3.0 Overview                                                      E-US14341         4
                    SAP R/3 FI AR / AP: Organization, Master Records and Posting                E-US14342        11
                    SAP R/3 4.6 FI AR / AP: Account/Document Posting and Periodic Processing    E-US14343        10
                    SAP R/3 4.6 FI Payments                                                     E-US14344        11
                    SAP R/3 4.6 FI: General Ledger Organization and G/L Account                 E-US14345         6
                    SAP R/3 4.6 FI: General Ledger Posting and Periodical Processing            E-US14346        6.5
                    SAP R/3 4.6 CO: Cost Center Accounting Organization and Basic Settings      E-US14347         6
                    SAP R/3 4.6 CO: Cost Center Accounting Master Data                          E-US14348         5
                    SAP R/3 4.6 CO: Cost Center Accounting Settings for Periodical Processing   E-US14349         6
                    SAP R/3 4.6 CO Cost Center Accounting Periodical Allocation and Reports     E-US14350         6
                    SAP R/3 4.6 CO Cost Object Controlling                                      E-US14351         8
                    SAP R/3 4.6 CO Profitability Analysis                                       E-US14352         6
Internet and Computer Basics
           Computer Drivers License
                    ICDL MODULE 1: CONCEPTS OF INFORMATION TECHNOLOGY                           E-US16330
                    ICDL MODULE 2: USING THE COMPUTER AND MANAGING FILES                        E-US16331
                    ICDL MODULE 3: WORD PROCESSING                                              E-US16332
                    ICDL MODULE 4: SPREADSHEETS                                                 E-US16333
                    ICDL MODULE 5: DATABASE                                                     E-US16334
                    ICDL MODULE 6: PRESENTATION                                                 E-US16335
                    ICDL MODULE 7 SECTION 1: INFORMATION                                        E-US16336
                    ICDL MODULE 7 SECTION 2: COMMUNICATION                                      E-US16337


                                                   IT COURSES

                                                                                                                          21 of 116
                                                                                                                Estimated
                                                                                                                 Duration
       Curriculum Series                                         Course Title                     Course Code     Hours


SOFTWARE DEVELOPMENT
       IBM Websphere
                 Developing with IBM Rational Application Developer for WebSphere Software V6.0
                            Rational Application Developer Workbench                              E-228133        2.75
                            Java Development with Rational Application Developer                  E-228134         3.5
                            Web Development with Rational Application Developer                   E-228136          3
                            Running Applications in Rational Application Developer                E-228137        2.75
                            Testing and Debugging in Rational Application Developer               E-228138          3
                            Packaging and Deployment in Rational Application Developer            E-228139         1.5
       Java 2 Programming
                 Java Programming with J2SE 1.4
                            Getting Started with Java                                             E-212087        2.75
                            Java Utilities                                                        E-212092        3.25
                            Creating Classes in Java                                              E-212089          2
                            Exception Handling and Assertions                                     E-212091        1.75
                            Operators and Flow Control in Java                                    E-212088        1.75
                            Working with Classes in Java                                          E-212090        2.75
                            Reference Types and Threading                                         E-212202        2.25
                            Basic GUI Development with Java                                       E-212093        2.25
                            Java Applets                                                          E-212373        1.75
                 Java Programming with J2SE: Update from 1.4 to 5.0
                            J2SE 5.0 Language Features                                            E-220575          3
                            Library and Class Changes in J2SE 5.0                                 E-220596        3.75
                            Using Metadata in J2SE 5.0                                            E-220592          2
                 Java Programming with J2SE 5.0
                            Getting started with Java                                             E-220915          2
                            Operators and Flow Control in Java                                    E-220916        2.25
                            Creating Classes in Java                                              E-220917          3
                            Working with Classes in Java                                          E-220918         2.5
                            Generics and Annotations                                              E-222163          3
                            Reference Types and Threading                                         E-220919        2.25
                            Exception Handling and Assertions                                     E-220920        2.25
                            Java Programming with J2SE 5: Java Utilities                          E-220921        3.75

                                                                                                                            22 of 116
                                                                                                          Estimated
                                                                                                           Duration
Curriculum Series                                         Course Title                      Course Code     Hours

                    Java Programming with J2SE 5: Java I/O                                  E-222157        1.75
                    Basic GUI Development in Java                                           E-220922         2.5
                    Java Applets                                                            E-220923          2
           Java Programming with Java SE 6.0
                    Java Programming with Java SE 6.0: Getting Started with Java            E-252344          2
                    Java Programming with Java SE 6.0: Operators and Flow Control in Java   E-252345         2.5
                    Java Programming with Java SE 6.0: Creating Classes in Java             E-252346          3
                    Java Programming with Java SE 6.0: Working with Classes in Java         E-252347         2.5
                    Java Programming with Java SE 6.0: Generics and Annotations             E-252348          3
                    Java Programming with Java SE 6.0: Reference Types and Threading        E-252349         2.5
                    Java Programming with Java SE 6.0: Exception Handling and Assertions    E-252350          2
                    Java Programming with Java SE 6.0: Java Utilities                       E-252351         3.5
                    Java Programming with Java SE 6.0: Java I/O                             E-252352         1.5
                    Java Programming with Java SE 6.0: Basic GUI Development in Java        E-252353          2
                    Java Programming with Java SE 6.0: Java Applets                         E-252354         1.5
Microsoft .NET Software Development Tools
           Microsoft .NET for Developers
                    Introducing Microsoft .NET                                              E-31679           5
           Microsoft .NET for Developers: Implementing Security for C# Applications
                    Introducing Security Best Practices in C# .NET Applications             E-230978        2.75
                    Implementing Security Best Practices in C# .NET Applications            E-230979          3
                    Implementing Security for SQL in C# .NET Applications                   E-230980        2.75
                    Code Access Security for C# .NET                                        E-230981        3.75
                    Implementing Platform Security in C# .NET Applications                  E-230982        2.25
                    Implementing Authentication Security in C# .NET Applications            E-230983         3.5
                    Role-based Security in C# .NET                                          E-230984        2.25
                    Implementing .NET Remoting and WSE in C# .NET Applications              E-230985        1.75
                    Implementing Cryptography in C# .NET Applications                       E-230986        4.25
                    Application Stability and Deployment in C# .NET Applications            E-230987         2.5
           Microsoft .NET for Developers: Implementing Security for VB.NET Applications
                    Introducing Security Best Practices in VB.NET Applications              E-230549        2.75
                    Implementing Security Best Practices in VB.NET Applications             E-230581          3
                    Implementing Security for SQL in VB.NET Applications                    E-230643        2.75


                                                                                                                      23 of 116
                                                                                                      Estimated
                                                                                                       Duration
Curriculum Series                                        Course Title                   Course Code     Hours

                    Code Access Security for VB.NET                                     E-230656        3.75
                    Implementing Platform Security in VB.NET Applications               E-230668        2.25
                    Implementing Authentication Security in VB.NET Applications         E-230706         3.5
                    Role-based Security in VB.NET                                       E-230749        2.25
                    Implementing .NET Remoting and WSE in VB.NET Applications           E-230767          2
                    Implementing Cryptography in VB.NET Applications                    E-230778        4.25
                    Application Stability and Deployment in VB.NET Applications         E-230798         2.5
          Microsoft .NET for Developers: C# for the VB6 Developer
                    Beginning C#                                                        E-64554           7
                    Programming C# for the VB6 Developer                                E-64556           8
          Microsoft .NET for Developers: C# for the C++ Developer
                    Inside C#                                                           E-65409           7
                    Programming C# for the C++ Developer                                E-65410           8
          Microsoft .NET for Developers: Foundations of ASP.NET with VB.NET
                    Introduction to ASP.NET                                             E-66794           3
                    Building ASP.NET Applications                                       E-66795           6
                    Optional ASP.NET Features and Finalizing ASP.NET Applications       E-66796           6
          Microsoft .NET for Developers: Visual Basic .NET for the VB6 Developer
                    Moving to Visual Basic .NET                                         E-61588           5
                    Advanced Language Features of Microsoft VB.NET                      E-61594           5
                    Windows Forms and ASP.NET                                           E-61599           5
          Microsoft .NET for Developers: Building XML Web Services
                    XML Web Services and Microsoft.NET                                  E-61990           3
                    Building Web Services and Web-Service Clients with Microsoft .NET   E-61994           3
          Microsoft .NET for Developers: ADO.NET with VB.NET
                    ADO.NET Connections and Commands                                    E-73686           4
                    Building ADO.NET DataSets                                           E-73687           4
                    Advanced ADO.NET Programming                                        E-73689           5


          Microsoft .NET for Developers: ADO.NET with C#
                    ADO.NET Connections and Commands                                    E-129900        3.75
                    Building ADO.NET DataSets                                           E-129901        2.25
                    Advanced ADO.NET Programming                                        E-129902        2.25


                                                                                                                  24 of 116
                                                                                                                        Estimated
                                                                                                                         Duration
Curriculum Series                                          Course Title                                   Course Code     Hours

                    Managing Disconnected Data                                                            E-131252        3.25
          Microsoft .NET for Developers: Testing, Debugging, and Maintaining Windows Application in VB.NET
                    Testing and Instrumenting VB.NET Applications                                         E-79986           5
                    Application Maintenance and Optimization inVB.NET                                     E-79995           2
          Microsoft .NET for Developers: Testing, Debugging and Maintaining Windows Applications in C#
                    Testing and Instrumenting C# Applications                                             E-109340          5
                    Application Maintenance and Optimization in C#                                        E-109343          2
          Microsoft .NET for Developers: Testing, Debugging, and Maintaining Web Applications in VB.NET
                    Testing and Instrumenting Web Applications in VB.NET                                  E-112070          3
                    Web Application Tracing and Debugging in VB.NET                                       E-112074          4
                    Web Application Maintenance in VB.NET                                                 E-112219          3
          Microsoft .NET for Developers: Creating User Services for Windows Applications with VB.NET
                    Windows Forms and Controls in VB.NET                                                  E-108764          3
                    Customizing Controls and Events in VB.NET                                             E-121217          2
                    Input Validation and Error Handling in VB.NET                                         E-108765          2
                    Adding Services and Components in VB.NET                                              E-109638          2
                    Printing, Reporting, Help, Accessibility, Localization, and Globalization in VB.NET   E-109314          3
          Microsoft .NET for Developers: Building Server Components with VB.NET
                    Windows Services in VB.NET                                                            E-116720          2
                    Interoperability and Serviced Components                                              E-116749          3
                    .NET Remoting                                                                         E-116782          4
                    XML Data Access in VB.NET                                                             E-116805          3
          Microsoft .NET for Developers: Mastering ASP.NET with VB.NET
                    ASP.NET User Interface Considerations                                                 E-117745          3
                    Adding Professional Features to an ASP.NET User Interface                             E-117893          3
                    Globalizing ASP.NET Applications                                                      E-117761          2
                    Advanced ASP.NET Topics                                                               E-117772          4
          Microsoft .NET for Developers: Configuration and Security with VB.NET
                    Assemblies and Configuration in .NET                                                  E-84842           3
                    Security with VB.NET                                                                  E-84854           6
          Microsoft .NET for Developers: Configuration and Security with C#
                    Assemblies and Configuration with C# in .NET                                          E-110465          3
                    Security with C#                                                                      E-110468          6


                                                                                                                                    25 of 116
                                                                                                                    Estimated
                                                                                                                     Duration
Curriculum Series                                           Course Title                              Course Code     Hours

          Microsoft .NET for Developers: Windows-Based Application Deployment
                    Application Deployment in .NET                                                    E-79126           2
                    Deployment of Windows-Based .NET Applications                                     E-79788           6
          Microsoft .NET for Developers: Analyzing Requirements and Defining Solution Architectures
                    .NET Solution Vision and Requirements                                             E-08317           4
                    Developing .NET Specifications, Strategies and Conceptual Design                  E-108579          4
                    Creating the .NET Logical Design                                                  E-108595          2
                    Creating the .NET Physical Design                                                 E-108608          3
          Microsoft .NET for Developers: Web-based Application Deployment
                    Planning and Starting the Deployment of a .NET web Application                    E-115334          2
                    Using Visual Studio .NET to Deploy a Web-based Application                        E-115333          3
          Microsoft .NET for Developers: Creating User Services for Windows Applications with C#
                    Windows Forms and Controls in C#                                                  E-130035        3.75
                    Customizing Controls and Events in C#                                             E-130036        2.25
                    Input Validation and Error Handling in C#                                         E-130037          2
                    Adding Services and Components in C#                                              E-130038          2
                    Printing, Help, Accessibility, Localization, and Globalization in C#              E-130039        2.75
          Microsoft .NET for Developers: Testing, Debugging, and Maintaining Web Applications in C#
                    Testing and Instrumenting Web Applications in C#                                  E-132055          3
                    Web Application Tracing and Debugging in C#                                       E-132056        3.75
                    Web Application Maintenance in C#                                                 E-132057        3.25
          Microsoft .NET for Developers: Building Server Components with C#
                    Windows Services in C#                                                            E-130090          2
                    Interoperability and Serviced Components in C#                                    E-130091        3.25
                    .NET Remoting in C#                                                               E-130092          4
                    XML Data Access in C#                                                             E-130093          3
          Microsoft .NET for Developers: Foundations of ASP.NET with C#
                    Working with ASP.NET                                                              E-204929          2
                    Responding to Clients and Errors in ASP.NET                                       E-204930        1.75
                    Controls in ASP.NET Web Forms                                                     E-204940          3
                    Styling Web Applications                                                          E-205483        1.25
                    Data Access with ASP.NET                                                          E-204943        2.25
                    Supporting User Assistance and Accessibility                                      E-205346        2.25


                                                                                                                                26 of 116
                                                                                                                       Estimated
                                                                                                                        Duration
Curriculum Series                                          Course Title                                  Course Code     Hours

          Microsoft .NET for Developers: Mastering ASP.NET with C#
                    Creating and Using Components with ASP.NET                                           E-205543        2.75
                    Tracking Users in ASP.NET                                                            E-205556        1.25
                    Globalizing ASP.NET Applications                                                     E-205553        1.75
                    Installation and Performance Issues for ASP.NET Applications                         E-205557          2
                    Integrating and Working with Unmanaged Code Using ASP.NET                            E-205578          2
          Microsoft .NET for Developers: Building XML Web Services with C#
                    XML Web Services and Microsoft.NET                                                   E-130206         2.5
                    Building and Using Web Services                                                      E-210879         1.5
                    Building Web Services and Web Service Clients with Microsoft .NET                    E-130207         1.5
          Microsoft .NET Framework 2.0: New Features for Developers Using Visual Basic 2005
                    Visual Studio 2005 with Visual Basic                                                 E-235804          3
                    Visual Basic 2005, the Console Class, and Security                                   E-235803         2.3
                    ADO.NET 2.0, Data Binding, and ASP.NET 2.0                                           E-235805         2.5
          Microsoft .NET Framework 2.0: Application Development Foundation with Visual Basic 2005
                    Visual Basic 2005: System Types and Collections                                      E-236802          3
                    Visual Basic 2005: Serialization and I/O                                             E-236815        2.75
                    Visual Basic 2005: Customized Programming                                            E-236829          3
                    Visual Basic 2005: Security                                                          E-236843          3
                    Visual Basic 2005: Threading, Service Processing, and Application Domains            E-236856          3
                    Visual Basic 2005: Diagnostics and Management                                        E-236870          3
          Microsoft .NET Framework 2.0: Developing Web-based Client Applications with Visual Basic 2005 and ASP.NET 2.0
                    XML and Mobile Web Applications with Visual Basic 2005 and ASP.NET 2.0               E-237311        2.75
                    Web-form Creation with Visual Basic 2005 and ASP.NET 2.0                             E-237307          4
                    Web-application Deployment, Optimization, and Customization with Visual Basic 2005
                    and ASP.NET 2.0                                                                      E-237310          4
                    Data Integration with Visual Basic 2005 and ASP.NET 2.0                              E-237308        2.75
                    Custom Controls and Security with Visual Basic 2005 and ASP.NET 2.0                  E-237309         2.5
          Microsoft .NET Framework 2.0: New Features for Developers Using C# 2005
                    Visual Studio 2005 with C#                                                           E-239189         3.5
                    C# 2005, the Console Class, and Security                                             E-239190         2.5
                    ADO.NET 2.0, Data Binding, and ASP.NET 2.0                                           E-239191         2.5
          Microsoft .NET Framework 2.0: Application Development Foundation with C# 2005
                    C# 2005: System Types and Collections                                                E-241291          3

                                                                                                                                   27 of 116
                                                                                                                     Estimated
                                                                                                                      Duration
Curriculum Series                                         Course Title                                 Course Code     Hours

                    C# 2005: Serialization and I/O                                                     E-241292        2.75
                    C# 2005: Customized Programming                                                    E-241293          3
                    C# 2005: Security                                                                  E-241294          3
                    C# 2005: Threading, Service Processing, and Application Domains                    E-241295          3
                    C# 2005: Diagnostics and Management                                                E-241296          3
          Microsoft .NET Framework 2.0: Developing Windows-based Client Applications with Visual Basic 2005
                    Windows Forms Creation and Configuration with Visual Basic 2005                    E-244011         2.5
                    Data Integration, Database Environments, and XML Handling with Visual Basic 2005   E-244012          4
                    Windows Forms Controls and Usability with Visual Basic 2005                        E-244013         2.5
                    Asynchronous Programming and Deployment with Visual Basic 2005                     E-244014          2
          Microsoft Visual Studio 2005 and the .NET Framework 2.0 : An Introduction
                    Visual Studio 2005 and the .NET Framework 2.0                                      E-243229          3
          Microsoft .NET Framework 2.0: Developing Web-based Client Applications with C# 2005 and ASP.NET 2.0
                    Web-form Creation with C# 2005 and ASP.NET 2.0                                     E-241467          4
                    Data Integration with C# 2005 and ASP.NET 2.0                                      E-241468        2.75
                    Custom Controls and Security with C# 2005 and ASP.NET 2.0                          E-241469         2.5
                    Web-application Deployment, Optimization, and Customization with C# 2005 and
                    ASP.NET 2.0                                                                        E-241470        3.75
                    XML and Mobile Web Applications with C# 2005 and ASP.NET 2.0                       E-241496        3.75
          Microsoft .NET Framework 2.0: Distributed Application Development with Visual Basic 2005
                    Web Services with Visual Basic 2005                                                E-246186         2.5
                    Remoting with Visual Basic 2005                                                    E-246187         2.5
                    Serviced Components and Messaging with Visual Basic 2005                           E-246189         3.5
                    WSE Implementation with Visual Basic 2005                                          E-246188         2.5
          Microsoft .NET Framework 2.0: Developing Windows-based Client Applications with C# 2005
                    Windows Forms Creation and Configuration with C# 2005                              E-246608        2.75
                    Data Integration, Database Environments, and XML Handling with C# 2005             E-246609          4
                    Windows Forms Controls and Usability with C# 2005                                  E-246610         2.5
                    Asynchronous Programming and Deployment with C# 2005                               E-246611          2


          Microsoft .NET Framework 2.0: Distributed Application Development with C# 2005
                    Web Services with C# 2005                                                          E-254285        2.75
                    Remoting with C# 2005                                                              E-254296        2.25
                    WSE Implementation with C# 2005                                                    E-254306        2.75

                                                                                                                                 28 of 116
                                                                                                            Estimated
                                                                                                             Duration
Curriculum Series                                        Course Title                         Course Code     Hours

                    Serviced Components and Messaging with C# 2005                            E-254318        3.25
Generic Languages
          C++ programming
                    C++ Programming: Structured Programming                                   E-116671         3.5
                    C++ Programming: Classes and Data Abstraction                             E-116672          4
                    C++ Programming: Manipulating Objects                                     E-116673        3.25
                    C++ Programming: Overloading                                              E-116674         3.5
                    C++ Programming: Files and Streams                                        E-116675         2.5
                    C++ Programming: Programming Techniques                                   E-116676          3
                    Final Exam: C++ programming                                               E-FE0015
          ANSI C Programming
                    ANSI C Programming: Introducing C                                         E-116604          4
                    ANSI C Programming: Data Representation                                   E-116654          3
                    ANSI C Programming: Functions                                             E-116670          4
                    ANSI C Programming: Expressions                                           E-116697          4
                    ANSI C Programming: Flow Control                                          E-116731          3
                    ANSI C Programming: Text Processing                                       E-116752          4
                    ANSI C Programming: Processing Records                                    E-116781          3
                    ANSI C Programming: Pointers                                              E-116826          3
                    ANSI C Programming: The Standard Library and Preprocessor                 E-116840          3
                    Final Exam: ANSI C Programming                                            E-FE0016
          Perl Programming Fundamentals
                    Perl Language Fundamentals                                                E-235060          3
                    Starting to Program with Perl                                             E-235075          3
Software Programming Fundamentals
          Software Programming Fundamentals
                    Getting Started with Programming                                          E-78978           3
                    Designing Programs                                                        E-78995           3


          Object-Oriented Analysis and Design with UML
                    Object-Oriented Analysis and Design with UML: Fundamentals                E-115472          3
                    Object-Oriented Analysis and Design with UML: Exploring System Behavior   E-115473          2
                    Object-Oriented Analysis and Design with UML: Finding Classes             E-115474          4


                                                                                                                        29 of 116
                                                                                                                        Estimated
                                                                                                                         Duration
Curriculum Series                                           Course Title                                  Course Code     Hours

                    Object-Oriented Analysis and Design with UML: Analyzing the System                    E-115475          5
                    Object-Oriented Analysis and Design with UML: System and Object Behavior              E-115476          4
                    Object-Oriented Analysis and Design with UML: Designing the System                    E-115477          3
                    Object-Oriented Analysis and Design with UML: Design and Implementation Issues        E-115478          3
Software Development Principles
           Best Practices for Software Programming
                    General Coding Best Practices                                                         E-219736         3.5
                    Maintaining Quality Code                                                              E-219763        1.75
                    Object-oriented Coding Best Practices                                                 E-219750        2.25
                    Programming Techniques and Strategies                                                 E-219722          2
           Developing a User-Centered Software Design Approach
                    Introducing User-Centered Design                                                      E-231413          2
                    Developing an Application Using User-Centered Design                                  E-231423         2.5
                    The Iterative Process in User-Centered Design                                         E-231434        2.25
                    Practical Examples of User-Centered Design                                            E-231444          1
Lotus Domino R6 Application Development
           Lotus Notes Domino 6 Application Development Update
                    Application Design Enhancements                                                       E-85367           3
                    Programming Enhancements                                                              E-85387           2
                    Application Implementation                                                            E-85388         0.75
Mentoring Assets
           Mentoring Assets
                   Mentoring 70-300 Analyzing Requirements and Defining Microsoft .NET Solution
                   Architectures                                                                          E-mt70300
                    Mentoring 70-305 Developing and Implementing Web Applications with Microsoft Visual
                    Basic .NET and Microsoft Visual Studio .NET                                           E-mt70305
                    Mentoring 70-306 Developing and Implementing Windows-based Applications with
                    Microsoft Visual Basic .NET and Microsoft Visual Studio .NET                          E-mt70306
                    Mentoring 70-310 Developing XML Web Services and Server Components with Microsoft
                    Visual Basic .NET and the Microsoft .NET Framework                                    E-mt70310
                    Mentoring 70-315 Developing and Implementing Web Applications with Microsoft Visual
                    C# .NET and Microsoft Visual Studio .NET                                              E-mt70315
                    Mentoring 70-316 Developing and Implementing Windows-based Applications with
                    Microsoft Visual C# .NET and Microsoft Visual Studio .NET                             E-mt70316
                    Mentoring 70-320 Developing XML Web Services and Server Components with Microsoft
                    Visual C# .NET and the Microsoft .NET Framework                                       E-mt70320

                                                                                                                                    30 of 116
                                                                                                                              Estimated
                                                                                                                               Duration
        Curriculum Series                                         Course Title                                  Course Code     Hours
                            Mentoring 70-528 VB - TS: Microsoft .NET Framework 2.0 - Web-Based Client
                            Development                                                                         E-mt70528vb
                            Mentoring 70-536 C# - TS: Microsoft .NET Framework 2.0 - Application Development
                            Foundation                                                                          E-mt70536cs
                            Mentoring 70-528 C# - TS: Microsoft .NET Framework 2.0 - Web-Based Client
                            Development                                                                         E-mt70528cs
                            Mentoring 70-536 VB - TS: Microsoft .NET Framework 2.0 - Application Development
                            Foundation                                                                          E-mt70536vb
                            Mentoring CX-310-035 Sun Certified Programmer for the Java 2 Platform 1.4           E-mt310035
                            Mentoring CX-310-055 Sun Certified Programmer for the Java 2 Platform, Standard
                            Edition 5.0                                                                         E-mt310055
OPERATING SYSTEMS AND SERVER TECHNOLOGIES
        CompTIA A+
                     CompTIA A+ 2006 Essentials
                            Personal Computer Components                                                        E-242525        2.75
                            Laptop Components, Peripherals, and Networks                                        E-242526        3.25
                            Operating Systems                                                                   E-242527         2.5
                            Security, Safety, and Communication                                                 E-242528          2
                     CompTIA A+ 2006 IT Technician
                            Installing, Configuring, and Troubleshooting PC Components                          E-245875          2
                            Working with Laptops and Portable Devices                                           E-245876        1.25
                            Understanding and Maintaining Networks                                              E-245877         2.5
                            Maintaining Operating Systems                                                       E-245878          3
                            Installing and Troubleshooting Printers and Scanners                                E-245879         1.5
                            Managing IT Security                                                                E-245880         1.5
                            Recognizing Safety Procedures, Effective Communication, and Professional Behavior   E-245881        1.25
                     CompTIA A+ 2006 Remote Support Technician
                            Adding, Optimizing, and Troubleshooting PC Components                               E-250846         1.5
                            Understanding and Supporting Networks                                               E-250847         1.5
                            Managing Operating Systems                                                          E-250848          3
                            Adding and Fixing Printers and Scanners                                             E-250875         1.5
                            Implementing IT Security                                                            E-250883         1.5
                            Using Effective Remote Communication                                                E-250893          1
                     CompTIA A+ 2006 Depot Technician
                            Working with Personal Computer Components                                           E-251132         3.5
                            Managing Laptops and Portable Devices                                               E-251133         1.5



                                                                                                                                          31 of 116
                                                                                                              Estimated
                                                                                                               Duration
Curriculum Series                                        Course Title                           Course Code     Hours

                    Maintaining Printers and Scanners                                           E-251134          2
                    Implementing IT Security and Workplace Safety Measures                      E-251135          1
            CompTIA A+ 2003 Operating System Technologies
                    Operating System Technologies: Concepts and Installation                    E-126771          2
                    Operating System Technologies: Configuration                                E-126984          2
                    Operating System Technologies and the Networking Environment                E-126983        1.25
                    Operating System Technologies: Management and Troubleshooting               E-126791          3
CompTIA Operating Systems and Servers
            CompTIA Server+ 2005
                    Servers and their Components                                                E-222045        2.25
                    IDE, SCSI, and Server Storage                                               E-223341          2
                    Installation and Configuration                                              E-222046        2.25
                    Upgrading                                                                   E-222047        1.75
                    Disaster Recovery and Server Backups                                        E-222048        2.25
                    Maintenance and Environment                                                 E-222049        2.25
                    Troubleshooting Servers                                                     E-222050        2.75
Windows SharePoint Services 3.0
            Microsoft SharePoint Services (WSS) 3.0
                    Deploying Windows SharePoint Services 3.0                                   E-253345        2.75
                    Configure Network Infrastructure for Windows SharePoint Services 3.0        E-253356        2.25
                    Configure Security for Windows SharePoint Services 3.0                      E-253366        2.75
                    Administer Windows SharePoint Services 3.0                                  E-253377          3
                    Advanced Customization in Windows SharePoint Services 3.0                   E-253390          2
                    Monitor Windows SharePoint Services 3.0                                     E-253399          2
Microsoft SharePoint Server 2007
            Microsoft Office SharePoint Server 2007 Administration
                    Implementing Microsoft Office SharePoint Server 2007                        E-251962         3.5
                    Configuring Microsoft Office SharePoint Server 2007 Content Management      E-251978        2.25
                    Configuring Microsoft Office SharePoint Server 2007 Business Forms          E-251988        2.25
                    Configuring Microsoft Office SharePoint Server 2007 Business Intelligence   E-251998        2.25
                    Managing Microsoft Office SharePoint Server 2007 Administration             E-252008        2.25
                    Upgrading to Microsoft Office SharePoint Server 2007                        E-252030          2
IT Professional


                                                                                                                          32 of 116
                                                                                                                Estimated
                                                                                                                 Duration
Curriculum Series                                           Course Title                          Course Code     Hours

           Microsoft Exchange Server 2007 Admin
                    Preparing the Exchange Server 2007 Infrastructure                             E-MXSAA01        2.5
                    Installing and Transitioning to Exchange Server 2007                          E-MXSAA02         1
                    Managing Exchange Server 2007                                                 E-MXSAA03        2.5
                    Managing Default, Custom,and Public Folders in Exchange Server 2007           E-MXSAA04        1.5
                    Connectors, Transport Rules, and Message Compliance in Exchange Server 2007   E-MXSAA05        1.5
                    Accessing Exchange Server 2007 Remotely                                       E-MXSAA06        1.5
                    Data Protection in Exchange Server 2007                                       E-MXSAA07         2
                    Disaster Recovery with Exchange Server 2007                                   E-MXSAA08         1
                    Monitoring and Security in Exchange Server 2007                               E-MXSAA09         2
                    Configuring Outlook 2007 for Exchange Server 2007                             E-MXSAA10         1
           IT Infrastructure Library (ITIL) Foundations V3
                    ITIL V3 - ITIL and the Service Lifecycle                                      E-ITILA01        1.5
                    ITIL V3 - Service Strategy Fundamentals                                       E-ITILA02        2.5
                    ITIL V3 - Service Strategy Processes                                          E-ITILA03         1
                    ITIL V3 - Service Design Fundamentals                                         E-ITILA04         2
                    ITIL V3 - Service Design Processes                                            E-ITILA05        2.5
                    ITIL V3 - Service Transition Processes and Principles                         E-ITILA06        2.5
                    ITIL V3 - Service Operation Principles and Functions                          E-ITILA07         2
                    ITIL V3 - Service Operation Processes                                         E-ITILA08        1.5
                    ITIL V3 - Continual Service Improvement Fundamentals                          E-ITILA09        1.5
           Microsoft Windows Vista Enterprise Support
                    Deploying Windows Vista                                                       E-MVETA01         2
                    Troubleshooting Windows Vista Deployments                                     E-MVETA02        2.5
                    Configuring and Troubleshooting Windows Vista Security                        E-MVETA03        2.5
                    Configuring and Troubleshooting User Access on Windows Vista                  E-MVETA04         2
                    Managing and Troubleshooting Windows Vista Systems                            E-MVETA05         2
                    Troubleshooting Windows Vista Performance and Reliability                     E-MVETA06         2
                    Configuring and Troubleshooting Windows Vista Networking                      E-MVETA07        2.5
                    Maintaining and Supporting Applications on Windows Vista                      E-MVETA08        1.5
Microsoft Support Technologies
           Microsoft MCDST: Supporting Users and Troubleshooting a Windows XP Operating System
                    Managing and Troubleshooting Desktop Storage and Settings                     E-216150        1.75


                                                                                                                            33 of 116
                                                                                                                          Estimated
                                                                                                                           Duration
Curriculum Series                                          Course Title                                     Course Code     Hours
                    Managing and Troubleshooting Devices, Drivers, Local Security, and User Logon           E-216159        1.75
                    Installing Windows XP                                                                   E-216119        1.75

                    Managing and Troubleshooting Network Protocols and Operating System Performance         E-216170        1.75
                    Managing and Troubleshooting Resources                                                  E-216128          2
            Microsoft MCDST: Supporting Users and Troubleshooting Desktop Applications on a Windows XP Operating System
                    Resolving Issues with the Operating System and Office Applications                      E-214710          2
                    Resolving Issues with Outlook and Outlook Express                                       E-214818        2.25
                    Resolving Issues with Hardware and Network Connectivity                                 E-214830          2

                    Resolving Issues with Internet Explorer, Application Security, and Security Incidents   E-214839        2.25
Microsoft .Net Server
            Microsoft Windows Server 2003: Introduction
                    Installing Windows Server 2003                                                          E-119151         2.5
                    Windows Server 2003 Administration and Services Support                                 E-119162         4.5
            Microsoft Windows Server 2003: Upgrading Support Skills for MCSEs on Windows 2000
                    Planning, Implementing, and Maintaining Network Infrastructure                          E-119892        3.25
                    Network Infrastructure and topologies for Windows 2003 Enterprise networks              E-119912          3
                    Designing and Managing Internet Connectivity in Windows 2003                            E-119924          2
                    Planning and Designing an Active Directory Infrastructure                               E-119934          3
                    Implementing and Supporting Active Directory Infrastructure                             E-119947          2
                    Planning, Implementing and Maintaining User, Computer, and Group Policies and
                    Strategies                                                                              E-119958          2
                    Planning and Designing a Security Infrastructure                                        E-119968          3
            Microsoft Windows Server 2003: Updating Support Skills for MCSAs on Windows 2000
                    Getting Started with Windows Server 2003                                                E-117907          3
                    System Administration in Windows Server 2003                                            E-117933          3
                    Managing Windows Server 2003 Internet Services                                          E-117979          2
                    Windows Server 2003 Terminal Services and System Recovery                               E-119303          2
            Microsoft Windows Server 2003: Managing and Maintaining the Server Environment
                    Windows Server 2003: Basic Concepts                                                     E-124011          1
                    Windows Server 2003: Managing Users, Groups, and Computers                              E-123546          3
                    Windows Server 2003: Managing Resource Access                                           E-123572          3
                    Windows Server 2003: Managing Hardware, Disks, and Logical Devices                      E-123582          3
                    Windows Server 2003: Managing the Server Environment                                    E-123605          4


                                                                                                                                      34 of 116
                                                                                                                         Estimated
                                                                                                                          Duration
Curriculum Series                                          Course Title                                    Course Code     Hours

                    Windows Server 2003: Managing Disaster Recovery                                        E-123583          2
          Microsoft Windows Server 2003: Implementing, Managing, and Maintaining a Network Infrastructure
                    Windows Server 2003: Implementing, Managing, and Maintaining TCP/IP                    E-125865          2
                    Windows Server 2003: Implementing, Managing, and Maintaining DHCP                      E-126071          3
                    Windows Server 2003: Implementing, Managing, and Maintaining Name Resolution           E-125926          3

                    Windows Server 2003: Implementing, Managing, and Maintaining Network Security          E-125927          4
                    Windows Server 2003: Implementing, Managing, and Maintaining Remote Access             E-125928          3
                    Windows Server 2003: Implementing, Managing, and Maintaining Routing                   E-126092          3
                    Windows Server 2003: Maintaining a Network Infrastructure                              E-125929          2
          Microsoft Windows Server 2003: Planning and Maintaining a Network Infrastructure
                    Windows Server 2003: Planning the Network Infrastructure                               E-127946        3.75
                    Windows Server 2003: Planning for Name Resolution                                      E-127959          3
                    Windows Server 2003: Implementing Routing and Remote Access                            E-127971          3
                    Windows Server 2003: Planning for Network Availability                                 E-128023          2
                    Windows Server 2003: Planning Server Roles and Server Security                         E-128052        2.75
                    Windows Server 2003: Planning a Security Infrastructure                                E-128064          3
          Microsoft Windows Server 2003: Planning, Implementing, and Maintaining the Active Directory Infrastructure
                    Planning and implementing an Active Directory infrastructure                           E-126360          4
                    Planning Active Directory Services                                                     E-126378          3
                    Active Directory Sites, Replication, and Trusts                                        E-126379          4
                    Implementing Active Directory Users and Groups                                         E-126380          3
                    Planning and implementing Group Policy                                                 E-126381          2
                    Configuring and Troubleshooting Group Policy                                           E-130201          2
          Microsoft Windows Server 2003: Designing an Active Directory and Network Infrastructure
                    Microsoft Windows Server 2003: Designing the Infrastructure                            E-115388          4
                    Microsoft Windows Server 2003: Creating the Design                                     E-115395          3
                    Microsoft Windows Server 2003: The Network Services Infrastructure Conceptual and
                    Logical Design                                                                         E-116156          3

                    Microsoft Windows Server 2003: Designing RAS Services for the Network Infrastructure   E-116411          3
                    Microsoft Windows Server 2003: Network Infrastructure and Active Directory Physical
                    Design                                                                                 E-116122          4
                    Microsoft Windows Server 2003: Network Infrastructure Physical Design II - Internet
                    Connectivity                                                                           E-116412          2




                                                                                                                                     35 of 116
                                                                                                                  Estimated
                                                                                                                   Duration
Curriculum Series                                        Course Title                               Course Code     Hours

           Microsoft Windows Server 2003: Designing Security for Networks
                    Windows Server 2003: Security Basics                                            E-201375          2
                    Windows Server 2003: Logical Network Security                                   E-201402        2.25
                    Windows Server 2003: Securing Clients                                           E-201405          2
                    Windows Server 2003: Physical Network Security                                  E-201403          3
                    Windows Server 2003: Securing Data and Server Roles                             E-201404        2.25
                    Windows Server 2003: IIS Security and Firewalls                                 E-201412        2.25
           Microsoft Windows 2003 Server: Migrating from NT Server 4.0 to .NET Directory Services
                    Creating a Migration Plan in Windows .NET Server                                E-117300          3
                    Preparing and Deploying a Domain Upgrade in Windows .NET                        E-117313          2
                    Preparing and Deploying a Domain Restructure in Windows .NET                    E-117323          3
Microsoft Windows Vista
           Microsoft Windows Vista Client Configuration
                    Installing Windows Vista                                                        E-WVCCA01         2
                    Configure Windows Vista Environments                                            E-WVCCA02        0.5
                    Windows Vista Users and Groups                                                  E-WVCCA03         1
                    Security in Windows Vista                                                       E-WVCCA04         2
                    Windows Vista Network Connectivity                                              E-WVCCA05         2
                    Configuring Windows Vista Applications                                          E-WVCCA06        1.5
                    Windows Vista Maintenance and Optimization                                      E-WVCCA07         2
                    Windows Vista Mobile Computing and Troubleshooting                              E-WVCCA08        2.5
Microsoft Windows XP
           Microsoft Windows XP Professional: Installation and Configuration I
                    Installing Windows XP Professional                                              E-113628          4
           Microsoft Windows XP Professional: Installation and Configuration II
                    Managing Files, Folders, and Devices in Microsoft Windows XP                    E-113687        5.75
                    System Reliability and the Desktop in Windows XP Professional                   E-113713         4.5


           Microsoft Windows XP Professional: Installation and Configuration III
                    Networking Protocols and Services in Microsoft Windows XP                       E-113736          5
                    Backup and Security Settings in Microsoft Windows XP                            E-113758        4.75




                                                                                                                              36 of 116
                                                                                                                       Estimated
                                                                                                                        Duration
Curriculum Series                                         Course Title                                   Course Code     Hours

Microsoft Windows 2000
           Microsoft Windows 2000 Script Host
                    Windows 2000 Script Host: Automating Administration Tasks                           E-115304           4
           Microsoft Windows 2000 - Installation and Administration
                    Windows 2000 - New Features and Architecture                                        E-112593           4
                    Windows 2000 - Installation                                                         E-112681           5
                    Windows 2000 - Administration                                                       E-112790           3
                    Windows 2000 - Users                                                                E-112804           3
                    Windows 2000 - Groups and Terminal Services                                         E-112818           3
                    Windows 2000 - Files and Folders                                                    E-112836           4
                    Windows 2000 - Advanced File and Folder Management                                  E-112876           4
                    Windows 2000 - Hardware Configuration and Optimization                              E-112893           6
                    Windows 2000 - Events                                                               E-113251           3
                    Windows 2000 - Backup and Recovery                                                  E-113373           4
                    Windows 2000 - Group Policy                                                         E-113410           6
                    Windows 2000 - Network Protocols and Remote Access                                  E-113467           3
                    Windows 2000 - Storage and Printing                                                 E-112987           5
           Microsoft Windows 2000: Core Technologies
                    Windows 2000: Core Technologies - Network Fundamentals                              E-112501           4
                    Windows 2000: Core Technologies- TCP/IP                                             E-112522           4
                    Windows 2000: Core Technologies - Internet Fundamentals                             E-112537           3
           Managing Microsoft Windows 2000 in a Network Environment
                    Managing Resources, File Systems, Disks, and Web Services in Windows 2000           E-67380            7
                    Managing and Monitoring Network Security, Routing, and TCP/IP in Windows 2000       E-67419            4
                    Managing DHCP, DNS, and Name Resolution on a Microsoft Windows 2000 Network         E-67441            4
                    Managing Windows 2000 Servers and Client Computers                                  E-67459            5
                    Managing Groups and Replication through the Active Directory in Windows 2000        E-67483            3
                    Managing Group Policy in Windows 2000                                               E-67498            3
                    Managing Remote Access Solutions in Windows 2000                                    E-67513            6
                    Configuring and Troubleshooting IIS 5.0 in Windows 2000                             E-69327            3
           Microsoft Windows 2000: Implementing a Network Infrastructure
                    Windows 2000 - Implementing a Network Infrastructure: IP Routing                    E-113523           4

                    Windows 2000 - Implementing a Network Infrastructure: Addressing and Naming Services E-113522          6


                                                                                                                                   37 of 116
                                                                                                                        Estimated
                                                                                                                         Duration
Curriculum Series                                         Course Title                                    Course Code     Hours

                    Windows 2000 - Implementing a Network Infrastructure: Security                        E-113524          5
                    Windows 2000 - Implementing a Network Infrastructure: Remote Access and Network
                    Protocols                                                                             E-119873          3
          Microsoft Windows 2000: Network Design
                    Windows 2000 - Network Design: Networking                                             E-113780          4
                    Windows 2000 - Network Design: Addressing and Naming Services                         E-113781          4
                    Windows 2000 - Network Design: Remote Access Services                                 E-113782          3
                    Windows 2000 - Network Design: Routing Technologies                                   E-113783          4
                    Windows 2000 - Network Design: Remote Connectivity                                    E-113784          4
          Microsoft Windows 2000: Active Directory Design

                    Microsoft Windows 2000 - Active Directory Design: Directory Services Infrastructure   E-113960          4
                    Microsoft Windows 2000 - Active Directory Design: Directory Services Security         E-113994          3
                    Microsoft Windows 2000 - Active Directory Design: Schema and Replication              E-114012          4
          Microsoft Windows 2000: Implementing an Active Directory Infrastructure
                    Windows 2000 - Installing and Configuring Active Directory                            E-113596          5
                    Windows 2000 - Active Directory Replication and DNS                                   E-113597          4
                    Windows 2000 - Active Directory Security and Management                               E-113598          4
                    Windows 2000 - Active Directory Group Policy                                          E-119842          6
          Microsoft Windows 2000: Security Design
                    Windows 2000 - Security Solutions                                                     E-114202         3.5
                    Windows 2000 - Managing and Securing Resources                                        E-114249        5.75
                    Windows 2000 - Communication and Remote Access Security                               E-114278         4.5
                    Windows 2000 - Internet and Extranet Security                                         E-114220        6.25
          Microsoft Windows 2000 Professional: Getting Started
                    Windows 2000 Professional: Getting Started                                            E-115193          4
                    Windows 2000 Professional: Up and Running                                             E-115203          5
          Microsoft Windows 2000 - Migration Design
                    Windows 2000 - Migration Design: Upgrade and Migration Strategies                     E-115227          4
                    Windows 2000 - Migration Design: Deployment                                           E-115245          5
                    Windows 2000 - Migration Design: Restructuring                                        E-115287          4
          Microsoft Windows 2000 Server Technologies: Designing Highly available Web Solutions
                    Highly Available Web Infrastructure Solutions in Microsoft Windows 2000               E-66242           4
                    Technologies for Highly Available Solutions in a Windows 2000 Environment             E-66273           6



                                                                                                                                    38 of 116
                                                                                                                    Estimated
                                                                                                                     Duration
Curriculum Series                                          Course Title                               Course Code     Hours


                    Highly Available Network Services and Logical-Network Solutions in Windows 2000   E-66296           4
                    Highly Available Physical-Network Solutions in a Windows 2000 Environment         E-66315           3
           Implementing Microsoft Cluster Service on Windows 2000 Advanced Server
                    Introduction to Clustering in a Microsoft Windows 2000 Environment                E-38413           4
                    Cluster Administration and Resource Management in Microsoft Windows 2000          E-38418           4
                    Cluster Maintenance and Troubleshooting in Microsoft Windows 2000                 E-38423           3
Microsoft Windows Server 2003
           Microsoft Windows Server 2003: Implementing and Administering Security for Networks
                    Managing System Security in Windows Server 2003                                   E-209128          3
                    Securing Access to Resources in Windows Server 2003                               E-209131        2.25
                    Securing Wireless and Remote Communications in Windows Server 2003                E-209129          2
                    Managing IPSec in Windows Server 2003                                             E-209130          2
                    Managing Certificates in Windows Server 2003                                      E-209132        2.25
           Microsoft Windows Server 2003: Internet Information Services
                    IIS 6.0 Fundamentals                                                              E-207483        2.25
                    Administering IIS 6.0 sites and services                                          E-207484        3.25
                    IIS 6.0 Security                                                                  E-207485          2
                    Optimizing, Monitoring and Troubleshooting IIS 6.0                                E-207486        2.25
Microsoft Exchange 2003
           Microsoft Exchange Server 2003: Implementing and Managing a Messaging Infrastructure
                    Exchange Server 2003: Installation                                                E-131361        3.25
                    Exchange Server 2003: Upgrades and Migration                                      E-131363        2.25

                    Exchange Server 2003: Configuration for Exchange and Foreign Messaging Systems    E-131364          2
                    Exchange Server 2003: Configuration for Management                                E-131719        2.25
                    Exchange Server 2003: Recipients, User Objects, Groups, and Address Lists         E-131365          3
                    Exchange Server 2003: Core Component Management                                   E-131366          3
                    Exchange Server 2003: Computer Management                                         E-131367        2.25
                    Exchange Server 2003: Security Implementation                                     E-131368        2.25
           Microsoft Exchange Server 2003: Designing a Messaging Organization
                    Exchange Server 2003: Designing and Planning Deployment                           E-206379        2.75
                    Exchange Server 2003: Planning for Active Directory and Designing a Messaging
                    Infrastructure                                                                    E-206380        2.75
                    Exchange Server 2003: Designing Data Management and Fault Tolerance               E-206381          2


                                                                                                                                39 of 116
                                                                                                                 Estimated
                                                                                                                  Duration
Curriculum Series                                            Course Title                          Course Code     Hours

                     Exchange Server 2003: Designing Server and Client Connectivity                E-206382          2
                     Exchange Server 2003: Planning Security                                       E-206383        1.25
Microsoft Exchange Server 2000
            Introducing Microsoft Exchange 2000 Server
                     Basic Concepts of Exchange 2000 Server                                        E-31526           4
                     Active Directory in Exchange 2000 Server                                      E-31531           2
            Designing and Deploying Microsoft Exchange 2000 Server
                     Analyzing Requirements and Resources for Microsoft Exchange 2000 Server       E-31866           3
                     Designing an Exchange 2000 Model                                              E-31870           5
                     Designing Exchange 2000 Functionality                                         E-31876           5
                     Deploying and Troubleshooting Exchange 2000 Server                            E-31882           5
            Implementing and Administering Microsoft Exchange 2000 Server
                     Installing and Upgrading Exchange 2000 Server                                 E-31535           5
                     Configuring Exchange 2000                                                     E-31541           6
                     Managing and Monitoring Exchange 2000                                         E-31547           4
Microsoft Small Business Server 2000
            Microsoft Small Business Server 2000 Solutions
                     Small Business Server 2000                                                    E-10827           4
            Microsoft Small Business Server 2000: Advanced Features
                     Microsoft Small Business Server 2000 Administration                           E-35380           4
                     Microsoft Small Business Server 2000 Features                                 E-35386           4
Microsoft Internet Security and Acceleration Server 2000
            Deploying and Administering Microsoft Internet Security and Acceleration Server 2000
                     Installation of ISA Server 2000                                               E-37403           4
                     Access Policies, Caching, and VPNs in Microsoft ISA Server 2000               E-37408           5
                     Firewalls and Access to Internal Resources with Microsoft ISA Server 2000     E-37413           4
                     Monitoring, Reporting, and ISA Server Enterprise Edition                      E-37418           6
Microsoft Internet Information Services 5.0
            Administering Microsoft Internet Information Services 5.0
                     Installing and Integrating Internet Information Services 5.0                  E-35686           5
                     Administering and Configuring Internet Information Services 5.0               E-35690           4
Oracle Operating Systems and Servers
            Oracle Application Server 10g: Administration I


                                                                                                                             40 of 116
                                                                                                                         Estimated
                                                                                                                          Duration
Curriculum Series                                          Course Title                                    Course Code     Hours

                    Oracle Application Server 10g: Introduction                                            E-216868        1.25
                    Oracle Application Server 10g: Introduction                                            E-216868        1.25
                    Oracle Application Server 10g: Infrastructure and Middle Tier Installation             E-216879        2.75
                    Oracle Application Server 10g: Infrastructure and Middle Tier Installation             E-216879        2.75
                    Oracle Application Server 10g: Management Tools and Oracle Internet Directory          E-216889        2.75
                    Oracle Application Server 10g: Management Tools and Oracle Internet Directory          E-216889        2.75

                    Oracle Application Server 10g: General Management and Directives for the HTTP Server   E-216903          4

                    Oracle Application Server 10g: General Management and Directives for the HTTP Server   E-216903          4
                    Oracle Application Server 10g: OracleAS Web Cache                                      E-216940        2.25
                    Oracle Application Server 10g: OracleAS Web Cache                                      E-216940        2.25
                    Oracle Application Server 10g: OracleAS Portal                                         E-216964          3
                    Oracle Application Server 10g: OracleAS Portal                                         E-216964          3
                    Oracle Application Server 10g: mod_plsql, CGI Scripts, and Database Providers          E-224535          2
                    Oracle Application Server 10g: mod_plsql, CGI Scripts, and Database Providers          E-224535          2
                    Oracle Application Server 10g: Application Management and Deployment                   E-224536         2.5
                    Oracle Application Server 10g: Application Management and Deployment                   E-224536         2.5

                    Oracle Application Server 10g: Component Administration in Oracle Internet Directory   E-224537         1.5

                    Oracle Application Server 10g: Component Administration in Oracle Internet Directory   E-224537         1.5
                    Oracle Application Server 10g: DAS and SSO                                             E-224538          3
                    Oracle Application Server 10g: DAS and SSO                                             E-224538          3
                    Oracle Application Server 10g: Component Security with SSL                             E-224539        2.25
                    Oracle Application Server 10g: Component Security with SSL                             E-224539        2.25
                    Oracle Application Server 10g: Oracle Certificate Authority Management                 E-224540         1.5
                    Oracle Application Server 10g: Oracle Certificate Authority Management                 E-224540         1.5
          Oracle Application Server 10g: Administration II
                  OracleAS 10g: Managing Customized Topologies and Distributing Infrastructure
                  Components                                                                               E-222590          3
                    OracleAS 10g: High Availability                                                        E-222604         2.5
                    OracleAS 10g: Managing and Configuring Clusters                                        E-222605        3.25
                    OracleAS 10g: Business Intelligence Component Management                               E-222606          4
                    OracleAS 10g: XML Applications, Web Services, and Monitoring                           E-222607        2.75
                    OracleAS 10g: Tuning and Reconfiguring the Middle Tier                                 E-222608        4.25
                    OracleAS 10g: Backup and Recovery                                                      E-222609        1.75

                                                                                                                                     41 of 116
                                                                                       Estimated
                                                                                        Duration
Curriculum Series                                         Course Title   Course Code     Hours

Sun Solaris 9
            Sun Microsystems Solaris 9: System Administration I
                    Solaris 9 Installation and OpenBoot                  E-71568           5
                    Solaris 9 System Administration                      E-71585           7
                    Solaris 9 System Operations                          E-73559           2
                    Solaris 9 Device and File System Management          E-76250           4
                    Solaris 9 Management Tools                           E-76289           3
                    Solaris 9 Security                                   E-76291           4
            Sun Microsystems Solaris 9: System Administration II
                    Solaris 9 Advanced Installation                      E-79046           3
                    Solaris 9 Networking                                 E-78582           3
                    Solaris 9 File Systems and Storage                   E-79047           6
                    Solaris 9 Naming Services                            E-79045           3
                    Solaris 9 Systems Supervision                        E-80100           4
Novell SUSE Linux
            SUSE Linux Fundamentals
                    Installing SUSE Linux                                E-230281        3.25
                    Command-Line Management in SUSE Linux                E-230282          2
                    Configuring a SUSE Linux Network                     E-230283        3.25
                    Managing System Processes in SUSE Linux              E-230284          2
                    Managing Users, Groups, and Storage in SUSE Linux    E-230285        3.25
                    SUSE Linux Security                                  E-230286        1.75
                    SUSE Linux Hardware and Documentation                E-230287         2.5
UNIX
            UNIX: System Administration
                    UNIX User and Data Management                        E-107814        2.75
                    Deploying and Initializing UNIX Systems              E-107822        2.75
                    Securing UNIX Systems                                E-107848        3.25
                    Managing UNIX Software and System Services           E-113993        1.25
                    Networking and UNIX Name Resolution                  E-107849        2.25
                    Managing UNIX Clients                                E-211844        1.25
                    Administering UNIX Network Services                  E-211845          3
                    UNIX Systems Management                              E-211846          3


                                                                                                   42 of 116
                                                                                           Estimated
                                                                                            Duration
Curriculum Series                                        Course Title        Course Code     Hours

            UNIX: Operating System Fundamentals
                    Introduction to UNIX                                     E-78920           2
                    UNIX System Architecture                                 E-78924           4
            UNIX: Shell Programming
                    Unix Shell Scripting Basics                              E-83855           3
                    UNIX Shell Scripting Tools                               E-110852          3
                    Writing Unix Shell Programs                              E-83877           4
            UNIX: The User Environment
                    Customizing the UNIX User Environment                    E-80536           4
                    Working with UNIX Files and Directories                  E-80533           4
                    Working with UNIX Programs                               E-80534           3
                    Text Editing and Printing in UNIX                        E-80535           3
Lotus Domino R6
            Lotus Notes Domino 6 System Administration Update
                    Lotus Notes 6 Client                                     E-99881           3
                    Lotus Domino 6 Server                                    E-99882           4
            IBM Lotus: Collaboration using Sametime and QuickPlace
                    IBM Lotus: Collaboration using Sametime and QuickPlace   E-99910           2
Linux LPI Level 2
            Linux Intermediate System Administration
                    Linux Kernel Compilation and System Startup              E-221118        2.25
                    Linux Filesystem Management and File Sharing             E-221129         2.5
                    Linux Networking Configuration                           E-221146          2
                    Linux Networking Services                                E-221157        2.75
                    Linux Hardware Configuration and System Maintenance      E-221174        2.75
                    Security in the Linux Environment                        E-222680        2.75
                    Linux System Customization and Automation                E-221197        2.25
                    Linux Troubleshooting                                    E-221186        2.25
IBM Websphere
            IBM WebSphere: Application Server 5.0
                    WebSphere 5.0 Application Server Architecture            E-205046        2.25
                    WebSphere 5.0 Services and Resource Components           E-206448        3.25
                    WebSphere 5.0 Installation and Configuration             E-205047        3.25


                                                                                                       43 of 116
                                                                                                 Estimated
                                                                                                  Duration
Curriculum Series                                          Course Title            Course Code     Hours

                    Configuring WebSphere 5.0 System Management                    E-205049        3.25
                    Configuring the WebSphere 5.0 Environment                      E-206463        2.25
                    Configuring WebSphere 5.0 Session Management and Failover      E-208290        2.25
                    Configuring WebSphere 5.0 Resources                            E-206481        3.25
                    WebSphere 5.0 Application Assembly and Deployment              E-206480        2.75
                    WebSphere 5.0 Security Configuration Fundamentals              E-205050          2
                    Securing Resources in the WebSphere 5.0 Environment I          E-205051        2.25
                    Securing Resources in the WebSphere 5.0 Environment II         E-208346        2.25
                    Configuring CSIv2, SAS, and SSL in WebSphere 5.0               E-206482          4
                    WebSphere 5.0 Workload Management, Scalability, and Failover   E-205052        3.25
                    Maintenance and Performance Tuning in WebSphere 5.0            E-205053        3.25
                    Command-line Administration in WebSphere 5.0                   E-206483          3
                    Troubleshooting in WebSphere 5.0                               E-209281          3
Linux LPI Level 1
            Linux: System Administration Update I
                    Linux and CLI                                                  E-205571        3.25
                    Streams, Pipes, Redirects, and Processes                       E-205817          2
                    Regular Expressions and Text Processing                        E-205864          3
                    File Handling in Linux                                         E-205876          3
                    Filesystem Mounting and Management                             E-209856          2
                    Partitions, filesystems, and disk quotas in Linux              E-206170        1.75
            Linux: System Administration Update II
                    Hardware Issues for Linux                                      E-210680        1.75
                    Hardware Configurations for Linux                              E-206384          3
                    Linux Installation Techniques                                  E-206385          2
                    Debian and Redhat Package Management                           E-210681        1.25
                    The X Window System                                            E-206387          2
            Linux: System Administration Update III
                    Updating the Linux Kernel                                      E-206818          2
                    Printing and Documentation in Linux                            E-206819        2.75
                    Shell Scripting in Linux                                       E-206820        2.75
                    Administrative Tasks in Linux                                  E-206821        1.25
                    Managing Linux group and user accounts                         E-211818        2.25


                                                                                                             44 of 116
                                                                                                                     Estimated
                                                                                                                      Duration
Curriculum Series                                          Course Title                               Course Code      Hours

                    Automating System Tasks and Backup Strategies                                     E-206822           3.25
            Linux: System Administration Update IV
                    Networking Services in a Linux Environment                                        E-206959            3
                    Working with Sendmail and Apache                                                  E-206979            2
                    Security within a Linux Environment                                               E-206960           3.25
                    Networking Fundamentals for Linux Administrators                                  E-206958            3
Microsoft Enterprise Servers
            Microsoft ISA Server 2004
                    Installation of ISA Server 2004                                                   E-220808           2.75
                    ISA Server 2004 Management and Clientele                                          E-220809           2.75
                    Access Configuration in ISA Server 2004                                           E-220810           3.25
                    VPN and Exchange with ISA Server 2004                                             E-220811           3.25
                    Firewall Configuration on ISA Server 2004                                         E-220812           3.25
                    Caching Configuration on an ISA Server 2004                                       E-222623           1.75
                    Monitoring and Reporting in ISA Server 2004                                       E-220813           3.25
            Microsoft Project Server 2003: Planning, Deploying, and Managing an Enterprise Project Management Solution
                    Project Server 2003: The EPM Solution                                             E-217662           2.25
                    Project Server 2003: Planning the Infrastructure                                  E-217663           2.25
                    Project Server 2003: Installation and Configuration                               E-217664            2
                    Project Server 2003: Implementing Project Server and Planning Client Deployment   E-217665           2.75
                    Project Server 2003: Deploying Client Software                                    E-217666           1.75
                    Project Server 2003: Planning Security Operations                                 E-217667           2.75
                    Project Server 2003: Project Data and Resource Data                               E-217668            2
                    Project Server 2003: Enterprise Features and Views                                E-217669            2
                    Project Server 2003: EPM Administration and Configuring Tracking                  E-217670            2
                    Project Server 2003: Testing and Troubleshooting                                  E-217671            2
            Microsoft Systems Management Server 2003: Planning and Deployment
                    Microsoft SMS 2003: The Pre-planning Phase                                        E-215024            1
                    Microsoft SMS 2003: Planning the Hierarchy                                        E-215025            2
                    Microsoft SMS 2003: Planning Deployment                                           E-215026           2.75
            Microsoft SharePoint Portal Server 2003
                    Managing and Retrieving Content in SharePoint 2003                                E-213772           2.25
                    Maintaining and Securing Data in SharePoint 2003                                  E-213781           1.75


                                                                                                                                 45 of 116
                                                                                                             Estimated
                                                                                                              Duration
        Curriculum Series                                         Course Title                 Course Code     Hours

                            SharePoint 2003 Fundamentals                                       E-213750        1.75
                            Deploying SharePoint 2003                                          E-213759        2.25
                            Managing Users and Sites in SharePoint 2003                        E-213799          2
                            Troubleshooting and Disaster Recovery of SharePoint 2003           E-213809        1.75
                            Managing Portal Sites and Using SharePoint 2003 with Office 2003   E-213818        1.75
                  Microsoft Systems Management Server 2003: Management and Administration
                            Microsoft SMS 2003: Key Features and Enhancements                  E-213968        2.75
                            Microsoft SMS 2003: Installing and Configuring Sites               E-215592         2.5
                            Microsoft SMS 2003: Installing and Configuring Clients             E-215591        2.15
                            Microsoft SMS 2003: Collecting Inventory and Software Metering     E-213970        1.75
                            Microsoft SMS 2003: Managing Collections, Queries, and Reports     E-213971          3
                            Microsoft SMS 2003: Distributing Software                          E-214921        2.25
                            Microsoft SMS 2003: Managing Software Updates                      E-213974         2.5
                            Microsoft SMS 2003: Using Remote Tools                             E-213975        1.75
                            Microsoft SMS 2003: Maintaining SMS Systems                        E-213976         1.5
INTERNET AND NETWORK TECHNOLOGIES
       CompTIA Networking, Internetworking, and Security Technologies
                  CompTIA Network+ 2005
                            The Fundamentals of Networking                                     E-218678         3.5
                            LAN Technologies                                                   E-218693         3.5
                            Networking Protocols                                               E-218703         2.5
                            IP Addressing and Subnetting                                       E-218741        2.75
                            Working with TCP/IP                                                E-221224        1.75
                            WANs and Remote Connectivity                                       E-218759        2.25
                            Network Operating Systems and Clients                              E-218763          2
                            Network Security                                                   E-218760        2.75
                            Network Troubleshooting                                            E-218761        2.75
                            Fault Tolerance and Disaster Recovery                              E-218762        1.75
       Network Protocols
                  TCP/IP: Mobile IP and IP Mobility
                            Mobile IP                                                          E-211788        1.75
                            IP Mobility                                                        E-211789        2.25
                  TCP/IP: Protocols for Securing Web Transactions


                                                                                                                         46 of 116
                                                                                         Estimated
                                                                                          Duration
Curriculum Series                                           Course Title   Course Code     Hours

                    Digital Payments                                       E-212561        2.75
           TCP/IP: Network Management Protocols
                    SNMP, MIBs and RMON                                    E-210670         2.5
CompTIA iNET+
           CompTIA i-Net+: Internet and Web Technologies
                    Networking Fundamentals                                E-211517        2.75
                    Internet Fundamentals                                  E-211522        2.25
                    Internet Client Infrastructure and Applications        E-211521        3.25
                    Internet Servers and Services                          E-211523        2.75
                    Web Development Fundamentals                           E-211519        3.25
                    Internet Site Development                              E-211520        2.25
                    Networking Security Fundamentals                       E-211518        2.75
                    Securing and Troubleshooting Networks                  E-211948        2.25
                    Business Concepts and the Internet                     E-211516         2.5
Data/Telecommunications
           Computer Telephony Integration
                    Computer Telephony Integration                         E-73383           6
           Frame Relay
                    Frame Relay Concepts                                   E-76165           3
                    Frame Relay Signaling and Applications                 E-76455           5
           Introduction to ISDN and DSL
                    Digital Subscriber Line                                E-74054           6
                    Introduction to ISDN                                   E-74051           3
                    ISDN Protocols                                         E-74052           3
           Introduction to Multiprotocol Label Switching
                    Introduction to MPLS                                   E-80476           6
           IPv6 and Future Applications
                    IPv6                                                   E-80284           5
           Quality of Service
                    Implementing Quality of Service                        E-81437           3
           Signaling Systems
                    Systems and Signals                                    E-78568           5
           SONET/SDH


                                                                                                     47 of 116
                                                                                              Estimated
                                                                                               Duration
Curriculum Series                                        Course Title           Course Code     Hours

                    Overview of SONET and SDH                                   E-77514           4
          Telecommunications Fundamentals
                    Telecommunications Essentials                               E-72123           4
          Voice over IP Fundamentals
                    Delivering Voice and Data in Diverse Network Environments   E-81515           4
                    Designing a Voice Over IP Solution                          E-110787          5
          Virtual Private Networks
                    Virtual Private Networks Solutions                          E-82685           5
          WAN Basics
                    Introduction to Signals and Signal Transmission             E-84650           4
          Lightweight Directory Access Protocol
                    LDAP Fundamentals                                           E-85776           3
                    Designing and Maintaining LDAP Directory Services           E-84923           4
Wireless Communications
          Wireless Security
                    Security and the Wireless Environment                       E-222741          2
                    Securing WLANs                                              E-222970          2
                    Securing Future Wireless Networks                           E-222743        1.75
          Wireless LANs
                    Wireless LAN Technologies                                   E-72034           5
          Wireless Technologies
                    Wireless Communication Basics                               E-21927           2
                    1G and 2G Communication Systems                             E-21929           5
                    3G Communication Systems                                    E-21933           1
                    2.5G Communication Systems                                  E-21935           1
                    Bluetooth and HomeRF                                        E-21937           2
                    Alternative Access Methods in a Wireless Environment        E-21956           2
          Wireless Home Networking
                    Getting Started with Wireless Home Networking               E-76813           1
          Wireless Networking Basics for the Home and Small Business
                    Getting Started with Wireless Networking                    E-80135           1
          Advanced Wireless Technologies
                    Beyond 3G (B3G)                                             E-219522         2.5


                                                                                                          48 of 116
                                                                                                       Estimated
                                                                                                        Duration
Curriculum Series                                          Course Title                  Course Code     Hours

                      4G Communication Systems                                           E-219523        2.25
                      4G Implementations                                                 E-221229        2.25
                      Non-Cellular Wireless Technology                                   E-219524         2.5
Wireless
            Understanding and Evaluating RFID Technology for your Business
                      RFID Technology and Business Applications                          E-232047          2
                      RFID Applications Management                                       E-232057         2.5
Security Principles
            Net Safety
                      Network Security Issues                                            E-67045           4
Security Solutions
            CompTIA Security+
                      General Security Concepts                                          E-84869           6
                      Communications Security                                            E-84870           6
                      Infrastructure Security                                            E-84871           7
                      Encryption Technologies                                            E-65873           5
                      Operational and Organizational Security                            E-84873           6
            The Certified Information Systems Security Professional (CISSP) Domains
                      CISSP Domain: Information Security and Risk Management             E-243962          3
                      CISSP Domain: Security Architecture and Design                     E-243975         2.5
                      CISSP Domain: Access Control                                       E-243986         2.5
                      CISSP Domain: Application Security                                 E-243998          2
                      CISSP Domain: Operations Security                                  E-244020         2.5
                      CISSP Domain: Cryptography                                         E-244031          2
                      CISSP Domain: Physical (Environmental) Security                    E-244059          2
                      CISSP Domain: Telecommunications and Network Security              E-244069         3.5
                      CISSP Domain: Business Continuity and Disaster Recovery Planning   E-244085         2.5
                      CISSP Domain: Legal, Regulations, Compliance and Investigations    E-244096         2.5
Security Procedures
            Securing Networked Information I
                      Introduction to Security in Networked Environments                 E-65872           3
                      Encryption Technologies                                            E-65873           5
                      Firewalls and VPNs                                                 E-65874           3


                                                                                                                   49 of 116
                                                                                                                           Estimated
                                                                                                                            Duration
Curriculum Series                                          Course Title                                      Course Code     Hours

           Securing Networked Information II
                    Operating System and File Security Issues                                                E-69195           4
                    Intrusion Detection and Response in Networked Environments                               E-69196           4
                    Security Analysis and Auditing in Networked Environments                                 E-69197           5
                    Securing Access to Networks                                                              E-69445           3
Security Technologies
           Check Point NG VPN-1/Firewall-1 Administration
                  Security administration in Check Point: Introduction to Firewalls and Check Point          E-219802        2.75
                    Security administration in Check Point: Enforcing a Security Policy                      E-219811          3
                    Security administration in Check Point: Logging and SmartView Tracker                    E-219934        2.25
                    Security administration in Check Point: User Authentication                              E-219945        2.75

                    Security administration in Check Point: Network Address Translation and Administration   E-219957          3
           Check Point Certified Security Administrator (CCSA) NGX
                    Check Point NGX: Architecture, Operation and Installation                                E-233057          2
                    Check Point NGX: Security Policies                                                       E-233058        2.25
                    Check Point NGX: Network Address Translation and Traffic Monitoring                      E-233059        2.75
                    Check Point NGX: SmartDefense and Content Security                                       E-233060        2.75
                    Check Point NGX: Authentication and LDAP User Management                                 E-233061        2.75
                    Check Point NGX: VPN Configuration and Disaster Recovery                                 E-233062        2.25
Cisco
           ARCH 2.0: Designing Cisco Network Service Architectures
                    Cisco ARCH 2.0: Cisco SONA and Cisco Enterprise Architecture Design                      E-253553         2.5
                    Cisco ARCH 2.0: Advanced Addressing and Routing Design                                   E-253554        2.25
                    Cisco ARCH 2.0: Advanced WAN Services Design                                             E-253555         1.5
                    Cisco ARCH 2.0: Enterprise Data Center Design                                            E-253556        1.75
                    Cisco ARCH 2.0: Storage Area Network Design Considerations                               E-253557         1.5
                    Cisco ARCH 2.0: E-Commerce Module Design                                                 E-253558        1.75
                    Cisco ARCH 2.0: Security Services Design                                                 E-253559          2
                    Cisco ARCH 2.0: IPsec and SSL VPN Design                                                 E-253560        1.75
                    Cisco ARCH 2.0: IP Multicast Design                                                      E-253561        1.75
                    Cisco ARCH 2.0: Voice Over WLAN Design                                                   E-253562        1.75
                    Cisco ARCH 2.0: Network Management with Cisco IOS Software                               E-253563        1.75
           ICND1 1.0: Interconnecting Cisco Networking Devices Part 1


                                                                                                                                       50 of 116
                                                                                                                Estimated
                                                                                                                 Duration
Curriculum Series                                           Course Title                          Course Code     Hours

                    Cisco ICND1 1.0: Network Fundamentals                                         E-254004        2.25
                    Cisco ICND1 1.0: Network Communications and Connections                       E-254014        2.25
                    Cisco ICND1 1.0: Switched LANs                                                E-254025        2.25
                    Cisco ICND1 1.0: Switch Optimization, Security, and Troubleshooting           E-254036         1.5
                    Cisco ICND1 1.0: Wireless LANs                                                E-254044        1.75
                    Cisco ICND1 1.0: Routing and Addressing in the LAN                            E-254053        2.25
                    Cisco ICND1 1.0: Packet Delivery, Security, and Remote Access on the Router   E-254064          2
                    Cisco ICND1 1.0: WAN Technologies and Routing                                 E-254073        1.75
                    Cisco ICND1 1.0: WAN Encapsulation and Dynamic Routing using RIP              E-254081        1.25
                    Cisco ICND1 1.0: Network Environment Management                               E-254088         1.5
          ICND2 1.0: Interconnecting Cisco Networking Devices Part 2
                    Cisco ICND2 1.0: Small and Medium Network Implementations                     E-254454         1.5
                    Cisco ICND2 1.0 Improving Switched Network and VLAN Performance               E-254464         2.5
                    Cisco ICND2 1.0: Routing Fundamentals, Subnetting, and VLSMs                  E-254475         1.5
                    Cisco ICND2 1.0: Single-Area OSPF Implementation                              E-254483         1.5
                    Cisco ICND2 1.0: EIGRP Implementation                                         E-254490         1.5
                    Cisco ICND2 1.0: Transitioning to IPv6                                        E-254735         1.5
                    Cisco ICND2 1.0: Access Control Lists                                         E-254717          2
                    Cisco ICND2 1.0: Address Space Management                                     E-254727         1.5
                    Cisco ICND2 1.0: VPN and Point-to-Point WAN Connections                       E-254741          1
                    Cisco ICND2 1.0: Extending the LAN to a WAN                                   E-254748         1.5
          DESGN 2.0: Designing For Cisco Internetwork Solutions
                    Cisco DESGN 2.0: Network Design Methodology                                   E-250733         2.5
                    Cisco DESGN 2.0: Structuring and Modularizing the Network                     E-250773         2.5
                    Cisco DESGN 2.0: Multilayer Campus Design                                     E-250908         2.5
                    Cisco DESGN 2.0: Designing Enterprise WANs                                    E-250918          2
                    Cisco DESGN 2.0: IP Address and Routing Protocol Design                       E-250927         2.5
                    Cisco DESGN 2.0: Network Security Solutions                                   E-250967         2.5
                    Cisco DESGN 2.0: Voice Networking                                             E-250980         2.5
                    Cisco DESGN 2.0: Wireless Networking                                          E-250993          3
          CIPT1 4.1: Cisco IP Telephony Part 1
                    Fundamentals of Cisco CallManager                                             E-234790        2.25
                    IP Phones and CallManager Configuration                                       E-234791          2


                                                                                                                            51 of 116
                                                                                                     Estimated
                                                                                                      Duration
Curriculum Series                                           Course Title               Course Code     Hours

                    Cisco Catalyst Switches and IP Communicator                        E-234792         2.5
                    Using the BAT Application and TAPS Tool                            E-234793         2.5
                    Cisco Access Gateways and Intercluster Trunks                      E-234794          2
                    Configuring Basic and Complex Route Plans                          E-234795          4
                    Telephony Class of Service and Call Admission                      E-234796        4.25
                    Configuring Media Resources and Adding Users                       E-234797        2.75
                    Configuring Cisco IP Phone Features                                E-234798        3.25
                    Configuring Cisco CallManager Applications                         E-234799        2.75
          CIPT2 4.1: Cisco IP Telephony Part 2
                    Securing Cisco CallManager                                         E-237583         2.5
                    Toll Fraud Prevention and IP Phone Security                        E-237594          2
                    Cryptography and PKI                                               E-237604         1.5
                    IP Telephony Authentication and Encryption                         E-237612          2
                    IP Video Telephony                                                 E-237622          2
                    Monitoring IP Telephony                                            E-237632         2.5
                    Managing the CallManager System                                    E-237645          2
          QoS 2.1: Implementing Cisco Quality of Service
                    Introduction to QoS and QoS Implementation                         E-231228          2
                    IP QoS Building Blocks                                             E-231229        2.25
                    The Modular QoS CLI and AutoQoS                                    E-231230        1.75
                    Introduction to Classification and Marking                         E-231231        2.75
                    QoS Pre-classify, QPPB, and LAN-based Classification and Marking   E-231232          3
                    Congestion Management                                              E-231233         3.5
                    Congestion Avoidance                                               E-231234        2.25
                    Traffic Policing and Shaping                                       E-231235        2.25
                    Link-efficiency Mechanisms                                         E-231236        1.75
                    QoS Best Practices                                                 E-231237        2.25
          CVOICE 5.0: Cisco Voice over IP
                    Introducing Voice Over IP                                          E-236232         2.5
                    Building and Securing VoIP Networks                                E-236243          3
                    Configuring Voice Interfaces                                       E-236258        2.25
                    Configuring Dial Peers and Special Purpose Connections             E-236269          2
                    VoIP Signaling and H.323 Call Control                              E-236279        2.75


                                                                                                                 52 of 116
                                                                                                                 Estimated
                                                                                                                  Duration
Curriculum Series                                         Course Title                             Course Code     Hours

                    SIP, MGCP, and Call Control Comparison                                         E-236293        3.25
                    Designing for Optimal Voice Quality                                            E-236307         1.5
                    Implementing Call Admission Control                                            E-236316        1.75
          INTRO 2.1: Introduction to Cisco Networking Technologies
                    Basic Networking Concepts                                                      E-237349          1
                    Creating a Simple Ethernet Network                                             E-237350        1.25
                    Extending Ethernet Networks                                                    E-237351         2.5
                    Connecting Networks with Cisco Devices                                         E-237352        1.75
                    Constructing IP Network Addresses                                              E-237353         2.5
                    Ensuring Data Delivery in Networks                                             E-237354          1
                    Remote Network Connectivity                                                    E-237355        2.75
                    Operation and Configuration of Cisco IOS Switches                              E-237356        2.25
                    Operation and Configuration of Cisco IOS Routers                               E-237357        2.75
                    Managing the Cisco Network Environment                                         E-237358         1.5
          BCMSN 3.0: Building Cisco Multilayer Switched Networks
                    Cisco BCMSN 3.0: Campus Networks                                               E-241672          2
                    Cisco BCMSN 3.0: Defining Virtual Local Area Networks (VLANS)                  E-242001        2.25
                    Cisco BCMSN 3.0: Implementing Trunks and the Virtual Trunking Protocol (VTP)   E-242011        3.75
                    Cisco BCMSN 3.0: Implementing Spanning Tree                                    E-242024         4.5
                    Cisco BCMSN 3.0: Implementing Inter-VLAN Routing                               E-242043          3
                    Cisco BCMSN 3.0: Implementing High Availability In a Campus Environment        E-242057         2.5
                    Cisco BCMSN 3.0: Wireless LANs                                                 E-242069        2.25
                    Cisco BCMSN 3.0: Configuring and Implementing WLANs                            E-242079         2.5
                    Cisco BCMSN 3.0: Configuring Campus Switches to Support Voice                  E-242091         1.5
                    Cisco BCMSN 3.0: Mitigating Service Loss and Data Theft                        E-242099          3
          BSCI 3.0: Building Scalable Cisco Internetworks
                    Cisco BSCI 3.0: Network Requirements                                           E-244253        1.75
                    Cisco BSCI 3.0: Configuring EIGRP                                              E-244371          2
                    Cisco BSCI 3.0: EIGRP Options, Authentication, and Issues                      E-244381          3
                    Cisco BSCI 3.0: Configuring Simple Elements of OSPF                            E-244382          2
                    Cisco BSCI 3.0: Tuning OSPF Configurations                                     E-244639         3.5
                    Cisco BSCI 3.0: Configuring Advanced Elements of OSPF                          E-244383         2.5
                    Cisco BSCI 3.0: The IS-IS Protocol                                             E-244384         2.5


                                                                                                                             53 of 116
                                                                                                                      Estimated
                                                                                                                       Duration
Curriculum Series                                          Course Title                                 Course Code     Hours

                    Cisco BSCI 3.0: Manipulating Routing Updates                                        E-244385         3.5
                    Cisco BSCI 3.0: Tuning BGP Implementations                                          E-244832        2.25
                    Cisco BSCI 3.0: Implementing Multicast                                              E-244387         2.5
                    Cisco BSCI 3.0: Implementing IPv6                                                   E-244388          3
                    Cisco BSCI 3.0: BGP for Enterprise ISP Connectivity                                 E-244386        2.75
           ISCW 1.0: Implementing Secure Converged Wide Area Networks
                    Cisco ISCW 1.0: Network Connectivity                                                E-245204        2.75
                    Cisco ISCW 1.0: Configuring the CPE and Verifying Broadband ADSL                    E-245217          2
                    Cisco ISCW 1.0: Frame Mode MPLS Implementation                                      E-245226          3
                    Cisco ISCW 1.0: IPSec VPNs                                                          E-245239         2.5
                    Cisco ISCW 1.0: IPSec VPN Configuration                                             E-245250        2.25
                    Cisco ISCW 1.0: Configuring Cisco Easy VPN                                          E-245263          2
                    Cisco ISCW 1.0: Mitigating Network Attacks and Disabling Unused Services            E-245272        3.25
                    Cisco ISCW 1.0: Securing Routers, Administrative Access, and Access Lists           E-245543        2.25
                    Cisco ISCW 1.0: IOS Firewalls and IOS IPS                                           E-245566         3.5
                    Cisco ISCW 1.0: Securing Management Features and AAA                                E-245554        2.75
           ONT 1.0: Optimizing Converged Cisco Networks
                    Cisco ONT 1.0: Network Requirements and Introduction to VoIP                        E-246137        2.25
                    Cisco ONT 1.0: Supporting VoIP                                                      E-246147          2
                    Cisco ONT 1.0: IP QoS and its Implementation                                        E-246156        1.75
                    Cisco ONT 1.0: Classification and Marking                                           E-246166          2
                    Cisco ONT 1.0: Queuing                                                              E-246175          2
                    Cisco ONT 1.0: TCP and QoS Traffic Management and Mechanisms                        E-246184         2.5
                    Cisco ONT 1.0: AutoQoS                                                              E-246231          2
                    Cisco ONT 1.0: Wireless Implementations                                             E-246334          3
Cisco CCDA/CCDP Certification
           DESGN 1.2 Designing for Cisco Internetwork Solutions
                    Cisco Design Principles                                                             E-108673          2

                    Examining Cisco Customer Requirements and Existing Network Topology Methodologies   E-110508          3
                    Cisco Concepts for Structuring Networks                                             E-108674          4
                    Basic Cisco Campus Switching Design Considerations                                  E-108675          3
                    Basic Cisco WAN Design Considerations                                               E-108676          3
                    Cisco IP Addressing Design Concepts                                                 E-108677          3

                                                                                                                                  54 of 116
                                                                                             Estimated
                                                                                              Duration
Curriculum Series                                           Course Title       Course Code     Hours

                    Cisco Routing Protocol Design Considerations               E-108678          4
                    Introduction to Cisco Security Design Concepts             E-108679          3
                    Introduction to Cisco Voice Design Concepts                E-108680          5
                    Introduction to Cisco Network Management Design Concepts   E-108681          3
                    Cisco Design Case Study                                    E-108682          1
          ARCH 1.2: Designing Cisco Network Service Architectures
                    Cisco AVVID Framework and Enterprise Design                E-232259          2
                    The Design of Cisco Enterprise Campus Networks             E-232269        2.75
                    The Design of Cisco Enterprise Edge Connectivity           E-232287        3.75
                    The Design of Cisco Network Management Services            E-232320        1.75
                    The Design of Cisco High Availability Services             E-232328          2
                    The Design of Cisco Security Services                      E-232337        3.25
                    The Design of Cisco QoS Solutions                          E-232351        2.25
                    The Design of Cisco IP Multicast Services                  E-232361        2.25
                    The Design of Cisco Virtual Private Networks               E-232371          3
                    The Design of Cisco Enterprise Wireless Networks           E-232384        2.25
                    The Design of Cisco IP Telephony Solutions                 E-232394          4
CCSP
          SNRS 1.0 Securing Networks with Cisco Routers and Switches
                    ACS for Windows Server                                     E-230362         3.5
                    Cisco IOS Security Features                                E-230516         3.5
                    Further Cisco IOS Security Features                        E-230517          3
                    Layer 2 Security                                           E-230518          3
                    802.1x Port-based Authentication and Best Practice         E-230519        2.75
                    VPNs Using Cisco Pre-Shared Keys                           E-230520        2.75
                    Configuring, Testing, and Verifying IPSec                  E-230739          3
                    VPNs Using Certification Authorities                       E-230521        3.25
                    ISAKMP and IPSec                                           E-230522        2.25
                    Remote Access Using Cisco Easy VPN                         E-230523        2.75
                    Configuring Cisco Easy VPN Remote                          E-230740         2.5
                    Cisco Router and Security Device Manager                   E-230524        3.75
ISC 2
          The Systems Security Certified Practitioner (SSCP) Domains


                                                                                                         55 of 116
                                                                                                                    Estimated
                                                                                                                     Duration
        Curriculum Series                                         Course Title                        Course Code     Hours

                            Access Controls                                                           E-206534        1.75
                            Administration                                                            E-206535        2.75
                            Auditing and Monitoring                                                   E-206536        2.25
                            Risk, Response, and Recovery                                              E-206537        2.25
                            Cryptography                                                              E-206538         2.5
                            Data Communications                                                       E-206539        2.25
                            Malicious Code                                                            E-206540        1.25
                     The Information Systems Security Engineering Professional (ISSEP) Domains
                            Systems Security Engineering                                              E-206760        2.75
                            Certification and Accreditation                                           E-206761        1.75
                            Technical Management                                                      E-206762        1.25
                            US Government Information Assurance Regulations                           E-206763        2.25
        EMC
                     Storage Technology Foundations
                            Introduction to Storage Technology                                        E-240031         1.5
                            Storage System Architecture                                               E-240039        1.25
                            Physical Disks and RAID Arrays                                            E-240047          2
                            Intelligent Storage Systems                                               E-240056         1.5
                            Network Storage Systems                                                   E-240062          2
                            Fiber Channel Storage Attached Networks                                   E-240072         2.5
                            IP SANs and Content Addressed Storage                                     E-240082        1.75
                            Information Availability                                                  E-240092         2.5
                            Replication and Business Continuity                                       E-241020         2.5
                            Monitoring and Managing the Data Center                                   E-241031         2.5
ENTERPRISE DATABASE SYSTEMS
        Oracle 11g
                     Oracle Database 11g: New Features For Administrators
                            Oracle Database 11g: Installation and Upgrade Enhancements                E-255352         2.5
                            Oracle Database 11g: Storage Enhancements                                 E-255364         1.5
                            Oracle Database 11g: Change Management Overview and SQL Plan Management   E-255373         2.5
                            Oracle Database 11g: Database Replay and Automatic SQL Tuning             E-255385         2.5
                            Oracle Database 11g: Intelligent Infrastructure Enhancements              E-255397          2
                            Oracle Database 11g: Performance Enhancements                             E-255408         1.5


                                                                                                                                56 of 116
                                                                                                                      Estimated
                                                                                                                       Duration
Curriculum Series                                         Course Title                                  Course Code     Hours

                     Oracle Database 11g: Partitioning and Storage-Related Enhancements                 E-255415          2
                     Oracle Database 11g: Using RMAN Enhancements, Flashback and LogMiner               E-255423          2

                     Oracle Database 11g: Diagnostic Enhancements and Using the Data Recovery Advisor   E-255433          2
                     Oracle Database 11g: New Security Features                                         E-255444         1.5
                     Oracle Database 11g: SecureFiles and Miscellaneous New Features                    E-255451         2.5
             Oracle Database 11g: Administration Workshop I
                     Oracle Database 11g: Database Architecture and Installation                        E-255701          2

                     Oracle Database 11g: Database Creation, Instance Management, and Connectivity      E-255770         2.5
                     Oracle Database 11g: Storage Structures and User Security                          E-255814         2.5
                     Oracle Database 11g: Managing the Schema, Data, and Concurrency                    E-255825          2
                     Oracle Database 11g: Managing Undo Data, Database Security, and Maintenance        E-255834         2.5
                     Oracle Database 11g: Performance Monitoring, Recovery Concepts and Backup          E-255845          2
                     Oracle Database 11g: Recovering, Moving, and Enhancing the Oracle Database         E-255854        2.25
             Oracle Database 11g: Administration Workshop II
                     Oracle Database 11g: Database Architecture and ASM                                 E-256882        1.75
                     Oracle Database 11g: Configuring for Recovery                                      E-256975        1.75
                     Oracle Database 11g: Configuring for Backups                                       E-257033        2.75
                     Oracle Database 11g: Using RMAN for Recovery                                       E-257046        1.75
                     Oracle Database 11g: Supporting RMAN and Using Flashback Technology                E-257060        2.25
                     Oracle Database 11g: Diagnosing the Database and Managing Memory                   E-257071        2.25
                     Oracle Database 11g: Database Performance and Space Management                     E-257081         2.5
                     Oracle Database 11g: Managing Resources and Task Automation                        E-257108          2
                     Oracle Database 11g: Globalization                                                 E-257117        1.25
             Oracle Database 11g: SQL and PL/SQL New Features
                     Oracle Database 11g: Getting Started with SQL and PL/SQL New Features              E-257179        1.75

                     Oracle Database 11g: Using Dynamic SQL and Implementing Performance Improvements E-257188          1.25

                     Oracle Database 11g: Using Trigger, Data Warehousing, and Pivoting Enhancements    E-257195        1.25

                     Oracle Database 11g: Using the PL/SQL Debugger, Collections and Data Warehousing   E-257202        1.25
             Oracle Database 11g: SQL Fundamentals I
                     Oracle Database 11g: Using DDL, Views, Sequences, Indexes, and Synonyms            E-257522        1.75
Oracle 11i


                                                                                                                                  57 of 116
                                                                                                                   Estimated
                                                                                                                    Duration
Curriculum Series                                         Course Title                               Course Code     Hours

          Oracle 11i E-Business Suite: Essentials for Implementers
                    Oracle 11i E-Business Suite: Introduction                                        E-232548          2
                    Oracle 11i E-Business Suite: Introduction                                        E-232548          2
                    Oracle 11i E-Business Suite: Multi-Org                                           E-232549        1.25
                    Oracle 11i E-Business Suite: Multi-Org                                           E-232549        1.25
                    Oracle 11i E-Business Suite: Flexfields                                          E-232550          2
                    Oracle 11i E-Business Suite: Flexfields                                          E-232550          2
                    Oracle 11i E-Business Suite: System Administration                               E-232551        1.75
                    Oracle 11i E-Business Suite: System Administration                               E-232551        1.75
                    Oracle 11i E-Business Suite: Workflow, Alerts, and Daily Business Intelligence   E-232552         2.5
                    Oracle 11i E-Business Suite: Workflow, Alerts, and Daily Business Intelligence   E-232552         2.5
          Oracle 11i E-Business Suite: System Administrator Fundamentals
                    Oracle 11i: Function Security and Data Security                                  E-234037        2.75
                    Oracle 11i: Function Security and Data Security                                  E-234037        2.75
                    Oracle 11i: Roles, Delegated Administration, Registration, and Auditing          E-234038        3.25
                    Oracle 11i: Roles, Delegated Administration, Registration, and Auditing          E-234038        3.25
                    Oracle 11i: Concurrent Elements                                                  E-234039          3
                    Oracle 11i: Concurrent Elements                                                  E-234039          3
                    Oracle 11i: Profile Options, DBA Duties, and Printer Management                  E-234040         1.5
                    Oracle 11i: Profile Options, DBA Duties, and Printer Management                  E-234040         1.5
                    Oracle 11i: Personalization of Forms and OA Framework Pages                      E-234041         2.5
                    Oracle 11i: Personalization of Forms and OA Framework Pages                      E-234041         2.5
                    Oracle 11i: Oracle Workflow                                                      E-234043        1.25
                    Oracle 11i: Oracle Workflow                                                      E-234043        1.25
                    Oracle 11i: System Monitoring and Troubleshooting in OAM                         E-234044        2.25
                    Oracle 11i: System Monitoring and Troubleshooting in OAM                         E-234044        2.25
          Oracle 11i: Project Foundation Fundamentals
                    Oracle 11i: Project Management and Projects Integration                          E-238819          2
                    Oracle 11i: Project Management and Projects Integration                          E-238819          2
                    Oracle 11i: Organization, Period, and Calendar Definitions in Oracle Projects    E-238828          2
                    Oracle 11i: Organization, Period, and Calendar Definitions in Oracle Projects    E-238828          2
                    Oracle 11i: Resource and Role Management                                         E-238838        1.75
                    Oracle 11i: Resource and Role Management                                         E-238838        1.75
                    Oracle 11i: Oracle Projects Security Model and Page Layouts                      E-238847          2


                                                                                                                               58 of 116
                                                                                                                         Estimated
                                                                                                                          Duration
Curriculum Series                                           Course Title                                   Course Code     Hours

                     Oracle 11i: Oracle Projects Security Model and Page Layouts                           E-238847          2
                     Oracle 11i: Oracle Projects and Task Definition I                                     E-238856          2
                     Oracle 11i: Oracle Projects and Task Definition I                                     E-238856          2
                     Oracle 11i: Oracle Projects and Task Definition II                                    E-238857        1.75
                     Oracle 11i: Oracle Projects and Task Definition II                                    E-238857        1.75
                     Oracle 11i: User-Defined Attributes, Implementation Options, and Utilization          E-238858         2.5
                     Oracle 11i: User-Defined Attributes, Implementation Options, and Utilization          E-238858         2.5
                     Oracle 11i: Organization Forecasting and Integration                                  E-238869          2
                     Oracle 11i: Organization Forecasting and Integration                                  E-238869          2
             Oracle 11i: Navigate Oracle Applications
                     Oracle 11i: Using the Navigator, Forms, and Online Help                               E-242461         1.5
                     Oracle 11i: Using the Navigator, Forms, and Online Help                               E-242461         1.5
                     Oracle 11i: Concurrent Processing, Requests, Profiles, and Forms                      E-242480          2
                     Oracle 11i: Concurrent Processing, Requests, Profiles, and Forms                      E-242480          2
Oracle 10g
             Oracle Database 10g: Administration Workshop II
                     Using Flashback Technology in Oracle 10g                                              E-212481        2.75
                     Performing and Managing Backups in Oracle 10g                                         E-212479          2
                     Advanced Database Recovery and Repair in Oracle 10g                                   E-212480        2.25

                     Controlling the Oracle Listener and Enabling Distributed Transactions in Oracle 10g   E-212478        2.25
                     Using Globalization Support in Oracle 10g                                             E-212477        2.25
                     Optimizing Database Performance in Oracle 10g                                         E-221273        2.25
                     Managing Storage and System Resources in Oracle 10g                                   E-221274        2.25
                     Using the Scheduler to Automate Tasks in Oracle 10g                                   E-221275        2.25
                     Using Advanced Features in Oracle 10g                                                 E-221276        1.25
             Oracle Database 10g: SQL Fundamentals I and II
                     Introduction to Oracle and SQL in Oracle Database 10g                                 E-216104        3.25
                     SQL Functions in Oracle Database 10g                                                  E-216206          3
                     Displaying Multiple Table Data and Using Set Operators in Oracle Database 10g         E-216164        2.25
                     Group and Datetime Functions in Oracle Database 10g                                   E-216205        3.25
                     Subqueries and Hierarchical Queries in Oracle Database 10g                            E-223292        2.25
                     Regular Expressions and User Access in Oracle Database 10g                            E-223293          2
                     Creating and Managing Tables and Constraints in Oracle Database 10g                   E-223294          2


                                                                                                                                     59 of 116
                                                                                                                   Estimated
                                                                                                                    Duration
Curriculum Series                                           Course Title                             Course Code     Hours

                    Database Objects in Oracle Database 10g                                          E-223295          2
                    Managing Database Objects in Oracle Database 10g                                 E-223296          2
                    Manipulating Data in Oracle Database 10g                                         E-223297        2.75


          Oracle Database 10g: Programming with PL/SQL I
                    Introduction to PL/SQL                                                           E-216518        2.25
                    Using PL/SQL with an Oracle Server                                               E-216530          2
                    Using Control Structures                                                         E-217616          2
                    Using Composite Data Types                                                       E-216540          2
                    Explicit Cursors and Exception Errors                                            E-216554          3
                    Creating Stored Procedures and Functions                                         E-216563        2.75
          Oracle Database 10g: Developing PL/SQL Program Units
                    PL/SQL Packages                                                                  E-216687        2.75
                    Oracle-Supplied Packages and DBMS_SCHEDULER                                      E-216700        2.75
                    Managing Dependencies                                                            E-216717         1.5
                    Manipulating Large Objects in PL/SQL                                             E-216725          2
                    PL/SQL Triggers                                                                  E-216739          4
                    Dynamic SQL and Metadata                                                         E-218842        2.25
          Oracle Database 10g: New Features
                    Oracle Database 10g: New Installation and Configuration Features                 E-210040        2.25
                    Oracle Database 10g: New Data Loading Features                                   E-210050          2
                    Oracle Database 10g: New Automatic Management Features                           E-210057        3.25
                    Oracle Database 10g: New Resource, Scheduling, and Task-Management Features      E-210074        3.25
                    Oracle Database 10g: New Space Management Features                               E-210086        2.25
                    Oracle Database 10g: New Storage Features                                        E-210095          3

                    Oracle Database 10g: New Tuning, Performance-monitoring, and Analysis Features   E-220637          3
                    Oracle Database 10g: New Backup and Recovery Features                            E-220638        2.25
                    Oracle Database 10g: Using Flashback                                             E-220639        2.25
                    Oracle Database 10g: New Features in Security and Software Maintenance           E-220640        2.75
                    Oracle Database 10g: New Features in VLDB Support                                E-220641          2
                    Oracle Database 10g: Miscellaneous New Features                                  E-220642        2.25
          Oracle Database 10g: Administration Workshop I Release 2
                    Oracle Database 10g: Installing Oracle Database 10g Release 2                    E-249293         2.5

                                                                                                                               60 of 116
                                                                                                           Estimated
                                                                                                            Duration
Curriculum Series                                            Course Title                    Course Code     Hours

                    Oracle Database 10g: Creating Databases Release 2                        E-249294         2.5
                    Oracle Database 10g: Database Interfaces Release 2                       E-249295          3
                    Oracle Database 10g: Database Control and Storage Structures Release 2   E-249296         2.5
                    Oracle Database 10g: Users and Security Release 2                        E-249297         3.5
                    Oracle Database 10g: Managing Schema Objects and Data Release 2          E-249298          3
                    Oracle Database 10g: The SQL*Loader and PL/SQL Release 2                 E-249299          2
                    Oracle Database 10g: Oracle Net Services and Shared Servers Release 2    E-249300         2.5
                    Oracle Database 10g: Monitoring and Maintenance Release 2                E-249301        2.75
                    Oracle Database 10g: Managing Undo Data and Lock Conflicts Release 2     E-249302          2
                    Oracle Database 10g: Managing Backup and Recovery Release 2              E-249303          4
Oracle 9i
            Oracle9i Database Fundamentals: Architecture and Management
                    Architecture and Administration Tools in Oracle9i                        E-58265           3
                    Database and Instance Management in Oracle9i                             E-58268           2
                    Database Structures in Oracle9i                                          E-58271           2
            Oracle9i Database Fundamentals: Backup and Recovery
                    Backup and Recovery Overview and Configuration in Oracle9i               E-66137           5
                    User-Managed and RMAN Backup and Recovery in Oracle9i                    E-66138           7
                    Recovery Manager Maintenance in Oracle9i                                 E-66139           2
                    Transporting and Loading Data in Oracle9i                                E-66140           2
            Oracle9i Database Fundamentals: Managing Data Storage
                    Data Storage in Oracle9i                                                 E-59293           3
                    Tables and Indexes in Oracle9i                                           E-59296           3
                    Data Integrity in Oracle9i                                               E-59299           1
            Oracle9i Database Fundamentals: Managing Database Access
                    Users and Profiles in Oracle9i                                           E-61604           3
                    Privileges and Roles in Oracle9i                                         E-61608           2
                    Globalization and Auditing in Oracle9i                                   E-61611           2
            Oracle9i Database Fundamentals: Network Administration
                    Networking Overview for Oracle9i Administrators                          E-66078           2
                    Oracle Network Configuration in Oracle9i                                 E-66079           4
            Oracle9i Database: Introduction to SQL
                    Introduction to Oracle and SQL in Oracle 9i                              E-66155         3.25


                                                                                                                       61 of 116
                                                                                                  Estimated
                                                                                                   Duration
Curriculum Series                                          Course Title             Course Code     Hours

                    SQL Functions in Oracle 9i                                      E-66472           5
                    Subqueries, Reporting, and User-Access Control in Oracle 9i     E-66925          2.5
                    Defining and Manipulating Data in Oracle 9i                     E-67002          3.5


           Oracle9i Database: New Features I
                    Introducing Oracle9i Database                                   E-39812           2
                    Manageability Enhancements in Oracle9i                          E-39816           5
           Oracle9i Database: New Features II
                    Availability Features in Oracle9i                               E-58171           5
                    Scalability and Performance in Oracle9i                         E-58176           5
                    Development Platform in Oracle9i                                E-58181           3
                    Security Overview for Oracle9i Administrators                   E-58184           1
           Oracle9i Database: Performance Tuning
                    Performance Tuning Methodology and Tools in Oracle9i            E-70121           1
                    Tuning Memory Structures in Oracle9i                            E-70125           3
                    Tuning Database Structures in Oracle9i                          E-70130           3
                    Tuning Systems and Applications in Oracle9i                     E-70135           3
Systems and Database Design
           Database Design
                    An Overview of Database Design                                  E-78565           1
                    The Database Design Methodology                                 E-78580           4
           Database Fundamentals
                    An Introduction to Database Systems                             E-80740           3
                    Relational Databases                                            E-80751           3
                    Database Data Management                                        E-80761           2
Microsoft SQL Server 2005
           Microsoft SQL Server 2005: Implementation and Maintenance
                    Installing SQL Server 2005                                      E-234620          3
                    Configuring SQL Server 2005                                     E-234633          3
                    Creating and Implementing Database Objects in SQL Server 2005   E-234647          3
                    Retrieving Data and Running Queries in SQL Server 2005          E-234661          3
                    SQL Server 2005 Messaging and Querying Tools                    E-234686          2
                    Managing and Maintaining SQL Server 2005 Databases              E-234704          3


                                                                                                              62 of 116
                                                                                                                Estimated
                                                                                                                 Duration
Curriculum Series                                        Course Title                             Course Code     Hours

                    SQL Server 2005 Database Performance and Optimization                         E-234718        2.75
                    Monitoring and Diagnosing Database Problems in SQL Server 2005                E-234730        1.25
                    SQL Server 2005 High Availability and Disaster Recovery                       E-234771          3
                    SQL Server 2005 Backup and Restores                                           E-234927        1.75
           Microsoft SQL Server 2005: Infrastructure Design
                    Designing a Database Server Infrastructure for SQL Server 2005                E-236740        2.25
                    Designing Security for a Database Server Infrastructure for SQL Server 2005   E-236752          3
                    Designing the Physical Database for SQL Server 2005                           E-236765        2.75
                    Designing a Database Server High Availability Solution for SQL Server 2005    E-236779          2
                    Designing a Database Failover Solution for SQL Server 2005                    E-236789        2.25
                    Designing a Database Server Data Recovery Solution for SQL Server 2005        E-236970         2.5
           Microsoft SQL Server 2005: Database Maintenance
                    Optimizing SQL Server 2005 Performance                                        E-237852          3
                    Optimizing a Database Data Recovery Plan for SQL Server 2005                  E-237864          2
                    Monitoring and Maintaining a Database in SQL Server 2005                      E-237874          3
                    Managing Data Between Servers and Databases                                   E-238143         2.5
                    Managing and Maintaining Database Security in SQL Server 2005                 E-238510         2.5
                    Managing Database Data in a SQL Server 2005 Environment                       E-237888        3.25
           Microsoft SQL Server 2005: Designing Database Solutions
                    Designing an Application Solution for SQL Server 2005                         E-256066          3
                    Designing Database Objects                                                    E-256067         2.5
                    Programming with SQL Server 2005                                              E-256068        2.25
                    Using XML                                                                     E-256069        2.25
                    CLR Integration                                                               E-256162          3
                    Database Testing and Code Management                                          E-256268        2.25
Microsoft SQL Server 2000
           Microsoft SQL Server 2000 Database Administration I
                    Overview of SQL Server 2000                                                   E-31478           2
                    Installing, Configuring, and Upgrading SQL Server 2000                        E-31489           2
           Microsoft SQL Server 2000 Database Administration II
                    SQL Server 2000 Databases                                                     E-31493           2
                    Transferring and Transforming Data in SQL Server 2000                         E-31496           1
                    Security in a Microsoft SQL Server 2000 Environment                           E-31499           2


                                                                                                                            63 of 116
                                                                                             Estimated
                                                                                              Duration
Curriculum Series                                       Course Title           Course Code     Hours

                    Managing SQL Server 2000 Databases                         E-31552           2
           Microsoft SQL Server 2000 Database Administration III
                    Backing Up SQL Server 2000 Databases                       E-31556           2
                    Restoring SQL Server 2000 Databases                        E-31560           2
                    SQL Server 2000 Replication                                E-31563           2
                    Monitoring SQL Server 2000 Performance                     E-31566           2
                    SQL Server 2000 High Availability                          E-31569           1
                    SQL Server 2000, XML, and the Web                          E-31571           2
           Microsoft SQL Server 2000 Database Implementation
                    Overview of SQL Server 2000                                E-31478           2
                    SQL Server 2000 Databases                                  E-31493           2
                    Transferring and Transforming Data in SQL Server 2000      E-31496           1
                    SQL Server 2000, XML, and the Web                          E-31571           2
                    Designing and Implementing Security in SQL Server 2000     E-31898           1
                    The SQL Server 2000 Logical Data Model                     E-31901           2
                    Using T-SQL in SQL Server 2000                             E-31905           3
                    SQL Server 2000 Indexes                                    E-31910           2
                    SQL Server 2000 Programming Business Logic                 E-31913           3
                    SQL Server 2000 Transactions and Distributed Data          E-31917           2
                    Analyzing and Optimizing SQL Server 2000 Queries           E-31920           2
IBM & Lotus - Enterprise Database Systems
           IBM DB2 Universal Database V8.1 Database Administration
                    Monitoring a DB2UDB                                        E-217411         2.5
                    Utilizing DB2 UDB Utilities                                E-217412        1.25
                    Managing Disaster Recovery in a DB2 UDB Database           E-217413         1.5
                    Managing Database Access in a DB2 UDB                      E-217410         2.5
                    Managing a DB2 UDB Server                                  E-217408        2.75
                    Administering Data Placement in a DB2 UDB                  E-217409        2.75
           IBM DB2 Universal Database V8.1 Fundamentals
                    Planning and Securing a DB2 UDB Database                   E-209548        2.25
                    Accessing Data and Manipulating DB2 UDB Database Objects   E-209551        2.75
                    Manipulating Data with DB2 UDB                             E-209552        2.75
                    Maintaining DB2 UDB Data Consistency                       E-209553          1


                                                                                                         64 of 116
                                                                                               Estimated
                                                                                                Duration
        Curriculum Series                                         Course Title   Course Code     Hours

ENTERPRISE RESOURCE PLANNING SYSTEMS
        SAP R/3 Release 4.6
                    Moving to SAP R/3 Release 4.6
                              Navigating SAP R/3 Release 4.6                     E-7198            2
                              Using SAP R/3 Release 4.6                          E-7202            2
                    Overview of SAP R/3 Release 4.6
                              SAP R/3 Release 4.6 Fundamentals                   E-15110           2
                    SAP Overview for Project Teams
                              SAP Overview                                       E-234171         2.5
                              mySAP Finance Modules                              E-234268        1.75
                              mySAP Logistics Modules                            E-234277        2.75
                              mySAP ERP Architecture                             E-234278        1.75
                              SAP R/3 Administration                             E-234279        2.75
                              Planning and Implementing SAP Projects             E-234280        2.25
                              SAP NetWeaver                                      E-234281        1.75
                    SAP ABAP Programming Fundamentals
                              ABAP Fundamentals                                  E-235539         2.5
                              ABAP Programming I                                 E-235540         3.5
                              ABAP Programming II                                E-235541        2.75
WEB DESIGN
        Web Site Design - Principles
                    Web Site Design - Principles
                              Design Concepts for Web Sites                      E-31587           3
                              Advanced HTML Design Elements                      E-31592           3
                              Advanced Technology Concepts for Web Designers     E-31607           4
        Web Authoring Tools & Languages
                    Web Services
                              Emerging Web Service Standards                     E-218847         2.5
                              Web Services and Service-oriented Architecture     E-218846        1.75
                              Using SOAP                                         E-218848        1.75
                              Using WSDL                                         E-218849        2.75
                              Using UDDI                                         E-218850        1.75
                              Web Services Security                              E-218851         1.5


                                                                                                           65 of 116
                                                                                               Estimated
                                                                                                Duration
Curriculum Series                                               Course Title     Course Code     Hours

Macromedia
             Macromedia Flash MX 2004: Media Design
                      Introduction to Creating Graphics in Flash MX 2004         E-222258          4
                      Using Text in Flash MX 2004                                E-222262         2.5
                      Animation, Sound, and Video in Flash MX 2004 Movies        E-222263          3
                      Introduction to ActionScript in Flash MX 2004              E-222264          3
                      Navigation and Movie Publishing Flash MX 2004              E-222407         2.5
             Macromedia Freehand 10: Foundation
                      Basic Concepts of FreeHand 10                              E-69361           4
                      Documents in FreeHand 10                                   E-69440           1
                      Objects in FreeHand 10                                     E-69678           2
             Macromedia FreeHand 10: Getting Started
                      Getting Started with FreeHand 10                           E-39596           2
             Macromedia Freehand 10: Moving On
                      Moving on with FreeHand 10                                 E-39822           2
             Macromedia FreeHand 10: Up and Running
                      Up and Running with Freehand 10                            E-39825           2
             Macromedia Flash 8
                      Introduction to the features of Flash 8                    E-234939        3.75
                      Using Text and Components in Flash 8                       E-234940          2
                      Animation in Flash 8                                       E-234941        1.75
                      ActionScript, Sound, and Video in Flash 8                  E-234942          2
                      Workflow, Navigation, and Publishing in Flash 8            E-234943          3
             Macromedia Dreamweaver 8: Website Development
                      Setting up a Site and Adding Content in Dreamweaver 8      E-237336          3
                      Adding Links, Images, and Flash Objects in Dreamweaver 8   E-237337          3
                      Tables, Accessibility, and Standards in Dreamweaver 8      E-237338          2
                      Reusing Content in Dreamweaver 8                           E-237339          2
                      Creating Interactive Web Pages in Dreamweaver 8            E-237340          3
                      Working with Cascading Style Sheets in Dreamweaver 8       E-237341         2.5
                      Site Testing and Maintenance in Dreamweaver 8              E-237342         2.5
Microsoft FrontPage
             Microsoft Office 2000: FrontPage 2000


                                                                                                           66 of 116
                                                                                                 Estimated
                                                                                                  Duration
Curriculum Series                                           Course Title           Course Code     Hours

                    Microsoft Office 2000 - Beginning FrontPage                    E-112290         4.5
                    Microsoft Office 2000 - Advanced FrontPage                     E-112291         4.5
           Microsoft Office XP: Beginning FrontPage 2002
                    FrontPage 2002 Basics                                          E-114938          4
                    Enhancing and Managing Web Sites with FrontPage 2002           E-114955          3
Adobe
           Adobe Photoshop CS
                    Photoshop CS Basics                                            E-222499        3.25
                    Advanced Tools in Photoshop CS                                 E-222588        2.25
                    Selections and Layers in Photoshop CS                          E-222585        2.75
           Adobe Illustrator CS
                    Preparing and Drawing Objects in Adobe Illustrator CS          E-222221        3.25
                    Using Type and Fills and Importing Artwork in Illustrator CS   E-222233        4.25
                    Special Effects, Layers, and Styles in Illustrator CS          E-222244        3.25
           Adobe GoLive 5: Getting Started
                    Getting Started with GoLive 5                                  E-40847           2
           Adobe GoLive 5: Moving On
                    Moving On with GoLive 5                                        E-40853           2
           Adobe GoLive 5: Up and Running
                    Up and Running with GoLive 5                                   E-40850           2
           Adobe Illustrator 9.0: Getting Started
                    Getting Started with Illustrator 9.0                           E-37606           2
           Adobe Illustrator 9.0: Up and Running
                    Up and Running with Illustrator 9.0                            E-39040           2
Scripting and Web Languages
           Introduction to XML: Language Basics
                    XML Language Basics                                            E-70151           4
                    Style Sheets and Links                                         E-70152           5
           JavaScript Client-Side Scripting
                    JavaScript: Language Basics                                    E-115406          5
                    JavaScript: Scripting                                          E-115427          3
           Microsoft VBScript: Language Basics
                    VBScript - Elements, Arrays, Procedures, and Program Flow      E-116523          3


                                                                                                             67 of 116
                                                                                                            Estimated
                                                                                                             Duration
         Curriculum Series                                          Course Title              Course Code     Hours

                              VBScript- Functions, Core Objects, and Classes                  E-116524          3
                      DHTML Basics
                              DHTML and Cascading Style Sheets                                E-110402          3
                              Making Content Dynamic with DHTML                               E-109372          3
                      Advanced XML
                              Structuring XML                                                 E-213606        1.25
                              Advanced Schemas                                                E-215282        2.25
                              Transforming and Formatting XML                                 E-213612        2.75
                              Querying, Navigating, and Linking XML Data                      E-213638         1.5
                              XML APIs                                                        E-213609        1.75
                              Extending XML                                                   E-213614         2.5
IT BUSINESS
        IT Business
                      Strategic IT Planning
                              Setting the Stage for IT Success                                E-STGY0221       2.5
                              Strategic Decision Making                                       E-STGY0222       1.5
                              IT Challenges: Present and Future                               E-STGY0223       2.5
                              Strategic IT Planning Simulation                                E-STGY0220       0.5
                      Moving from Technical Professional to Management
                              Management Development for Technical Professionals              E-MGMT0121       3.5
                              Communication Skills for Successful Management                  E-MGMT0122        3
                              Process Management Skills                                       E-MGMT0123       4.5
                              Leadership Development for Technical Professionals              E-MGMT0124        3
                              Strategies for Transitioning into Management                    E-MGMT0125       6.5
                              Transitioning From Technical Professional to Management         E-MGMT0120       0.5
                              From Technical Professional to Leadership Simulation            E-MGMT012S       0.5
                      Managing Technical Professionals
                              Understanding Technical Professionals                           E-MGMT0291       2.5
                              Attracting, Motivating, and Retaining Technical Professionals   E-MGMT0292       3.5
                              Models for Managing Technical Professionals                     E-MGMT0293       4.5
                              Developing Career Plans for Your Technical Professionals        E-MGMT0294       3.5
                      Technical Support Agent Skills
                              The Contact Center and Technical Support Agent                  E-CUST0161       4.5


                                                                                                                        68 of 116
                                                                                                        Estimated
                                                                                                         Duration
        Curriculum Series                                         Course Title            Course Code     Hours

                            Technical Support Essentials                                  E-CUST0162        5
                            Assessing Customer Behavior                                   E-CUST0163       4.5
                            Technical Support Agent Survival Skills                       E-CUST0164       3.5
                            Technical Support Agent Skills Simulation                     E-CUST0160       0.5
                   IT Infrastructure Library (ITIL) Foundations
                            ITIL: The Service Desk and Incident Management                E-CUST0181       3.5
                            ITIL: Configuration and Release Management                    E-CUST0182        3
                            ITIL: Service Level and Capacity Management                   E-CUST0183       2.5
                            ITIL: Problem and Change Management                           E-CUST0184       2.5
                            ITIL: Continuity and Availability Management                  E-CUST0185       2.5
                            ITIL: Financial and Security Management                       E-CUST0186        2
                   HDI - Customer Support Specialist, Professionalism
                            The Customer Support Specialist (CSS)                         E-CUST1A01       3.5
                            Support Center Services                                       E-CUST1A02       2.5
                            Establishing Team and Customer Relationships                  E-CUST1A03       2.5
                            Customer Support Specialist Professionalism Simulation        E-CUST001A       0.5
                   HDI - Customer Support Specialist
                            Interacting with the Customer                                 E-CUST2A01        3
                            Effective Communication Skills                                E-CUST2A02        3
                            Managing Conflict, Stress, and Time                           E-CUST2A03       2.5
                            Customer Support Specialist Simulation                        E-CUST002A       0.5
                   HDI - Customer Support Specialist, Process
                            Customer Service Procedures                                   E-CUST3A01       3.5
                            Managing the Quality of the Customer Support Service Center   E-CUST3A02       3.5
                            Management Tools and Metrics                                  E-CUST3A03        2
                   Internal Consulting for the Technical Professional
                            The Technical Professional as Internal Consultant             E-CONS0131        4
                            Creating Effective Contracts                                  E-CONS0132        3
                            Using Data as a Technical Professional Consultant             E-CONS0133        4
                            Resistance and Technical Professional Consultants             E-CONS0134       2.5


PROJECT EFFECTIVENESS
        Project Management Curriculum


                                                                                                                    69 of 116
                                                                                                    Estimated
                                                                                                     Duration
Curriculum Series                                          Course Title               Course Code     Hours

          Project Management for Non-Project Managers
                    Project Management Fundamentals                                   E-PROJ1A01       2.5
                    Transitioning into a Project Management Role                      E-PROJ1A02        3
                    Initiating and Planning a Project                                 E-PROJ1A03        2
                    Managing a Project                                                E-PROJ1A04       2.5
                    Troubleshooting and Closing the Project                           E-PROJ1A05        2
                    Project Management for Non-Project Managers Simulation            E-PROJ001A       0.5
          Program Management (PMI Standard-aligned)
                    Introduction to Program Management                                E-PROJ2A01        2
                    Program Lifecycle and Organization                                E-PROJ2A02       2.5
                    Program Management Processes and the Initiating Process Group     E-PROJ2A03       1.5
                    Program Planning                                                  E-PROJ2A04       2.5
                    The Execution Process Group                                       E-PROJ2A05       1.5
                    Monitoring, Controlling, and Closing Programs                     E-PROJ2A06        2
          Portfolio Management (PMI® Standard-aligned)
                    Introduction to Portfolio Management                              E-PROJ3A01        2
                    Portfolio Management Processes and the Organization               E-PROJ3A02        2
                    Portfolio Management Processes                                    E-PROJ3A03        2
          Project Management Essentials - (PMBOK® Guide - Third Edition-aligned)
                    An Introduction to Project Management                             E-PROJ0511       2.5
                    Project Lifecycles and Stakeholders                               E-PROJ0512        2
                    Introduction to Project Process Groups and Initiating a Project   E-PROJ0513       1.5
                    Project Planning                                                  E-PROJ0514       2.5
                    Executing, Monitoring & Controlling, and Closing a Project        E-PROJ0515       1.5
                    Project Management Essentials Simulation                          E-PROJ0510       0.5
                    Project Management Essentials                                     E-BLTPR051
          Project Integration Management (PMBOK® Guide - Third Edition-aligned)
                    Initiating a Project and Preparing the Project Plan               E-PROJ0521       2.5
                    Project Integration: Executing and Completing a Project           E-PROJ0522        2
          Project Scope Management (PMBOK® Guide - Third Edition-aligned)
                    Planning Project Scope                                            E-PROJ0531       1.5
                    Controlling Project Scope                                         E-PROJ0532        2
          Project Time Management (PMBOK® Guide - Third Edition-aligned)


                                                                                                                70 of 116
                                                                                                   Estimated
                                                                                                    Duration
Curriculum Series                                           Course Title             Course Code     Hours

                    Elements of Project Time Management                              E-PROJ0541       2.5
                    Project Scheduling                                               E-PROJ0542        3
          Project Cost Management (PMBOK® Guide -Third Edition-aligned)
                    Estimating Activity Costs                                        E-PROJ0551       1.5
                    Budgeting and Controlling Costs                                  E-PROJ0552        2
          Project Quality Management (PMBOK® Guide - Third Edition-aligned)
                    Planning for Quality                                             E-PROJ0561        2
                    Performing Quality Assurance and Control                         E-PROJ0562       2.5
          Project Human Resource Management (PMBOK® Guide - Third Edition-aligned)
                    Elements of Project Human Resource Management                    E-PROJ0571       1.5
                    Implementing Project Human Resource Management                   E-PROJ0572        3
                    Project Human Resources Management Simulation                    E-PROJ0570       0.5
          Project Communications Management (PMBOK® Guide - Third Edition-aligned)
                    Communications Planning and Information Distribution             E-PROJ0581       2.5
                    Performance Reporting and Stakeholder Management                 E-PROJ0582        2
                    Project Communications Management Simulation                     E-PROJ0580       0.5
          Project Risk Management (PMBOK® Guide - Third Edition-aligned)
                    Planning and Identifying Project Risk                            E-PROJ0591       2.5
                    Analyzing Project Risk                                           E-PROJ0592        2
                    Responding to and Controlling Project Risk                       E-PROJ0593       2.5
          Project Procurement Management (PMBOK® Guide - Third Edition-aligned)
                    Planning Project Procurement and Requesting Seller Responses     E-PROJ0601       2.5
                    Choosing Sellers and Administering and Closing Contracts         E-PROJ0602       2.5
                    Project Procurement Management Simulation                        E-PROJ0600       0.5
          Managing Software Project Outsourcing
                    Making the Right Outsourcing Decision                            E-232192        2.25
                    Planning the Outsourcing Deal                                    E-232202        1.75
                    The Outsourcing Project                                          E-232209        3.25
                    Determining Project Quality Standards and Milestones             E-232224        2.75
                    Measuring Project Outsourcing Success                            E-232292          3


          Project Management Professional Responsibility
                    Ethics and Professional Knowledge                                E-PROJ0041        3


                                                                                                               71 of 116
                                                                                             Estimated
                                                                                              Duration
Curriculum Series                                            Course Title      Course Code     Hours

                    Stakeholder Interests and Cultural Diversity               E-PROJ0042        3
           Project Management for IT Professionals
                    Introduction to IT Project Management                      E-PROJ0351        4
                    Functions of IT Project Management                         E-PROJ0352       4.5
                    The Life Cycle of an IT Project                            E-PROJ0353        5
                    Managing the Execution and Control of IT Projects          E-PROJ0354       5.5
                    Managing Efficiencies of IT Projects                       E-PROJ0355       4.5
                    Project IT Management Simulation - The Early Stages        E-PROJ0350       0.5
                    Project IT Management Simulation - Design to Rollout       E-PROJ035S       0.5
                    Final Exam: Project Management for IT Professionals        E-FE0013
           Strategic Project Management for IT Projects
                    Strategic Planning and Positioning for IT Projects         E-PROJ0361        5
                    Strategic Approaches to Managing IT Projects               E-PROJ0362        5
                    Estimating the IT Project Work Effort                      E-PROJ0363       5.5
                    IT Project Leadership, Authority & Accountability          E-PROJ0364        6
                    Managing Multiple IT Projects                              E-PROJ0365       5.5
                    Cost Management and IT Project Trade-offs                  E-PROJ0366       4.5
                    Strategic Project Management for IT Projects Simulation    E-PROJ0360       0.5
                    Final Exam: Strategic Project Management for IT Projects   E-FE0014
Team Building Curriculum
           Creating High-performance On-site and Virtual Teams
                    Launching Successful On-site and Virtual Teams             E-TEAM0151       5.5
                    Leading Successful On-site Teams                           E-TEAM0152        5
                    Leading Virtual Teams                                      E-TEAM0153        5
                    Facilitating On-site and Virtual Teams                     E-TEAM0154       4.5
                    Creating High-Performance and Virtual Teams Simulation     E-TEAM0150       0.5
                    Leading Virtual Teams Simulation                           E-TEAM015S       0.5
                    Creating High-performance On-site and Virtual Teams        E-BLTTE015
           Participating in Teams
                    Effective Team-building Strategies                         E-TEAM0171        4
                    Effectively Communicating in Teams                         E-TEAM0172        3
                    The Individual's Role in a Team                            E-TEAM0173       3.5
                    Participating in Teams Simulation                          E-TEAM0170       0.5


                                                                                                         72 of 116
                                                                                                   Estimated
                                                                                                    Duration
          Curriculum Series                                           Course Title   Course Code     Hours

                              Participating in Teams                                 E-BLTTE017
                     Making Teams Work: Capitalizing on Conflict
                              Team Conflict: The Seeds of Dissent                    E-TEAM0211       3.5
                              Analyzing Workplace War Zones                          E-TEAM0212       2.5
                              Getting Past Clashes: Valuing Team Diversity           E-TEAM0213       2.5
                              Conquering Conflict through Communication              E-TEAM0214        3
                              The Path to Peace and Harmony                          E-TEAM0215       2.5
                              Manager's Performance Guide - Team Conflict Skills     E-TEAM0216       1.5
                              Making Teams Work Simulation                           E-TEAM0210       0.5
          Business Analysis
                     Certified Business Analysis Professional (CBAP)
                              Core Concepts in Business Analysis                     E-CONS1A01       1.5
                              Enterprise Analysis and Making a Business Case         E-CONS1A02       2.5
                              Introduction to Requirements Planning                  E-CONS1A03        2
                              Requirements Planning and Management                   E-CONS1A04       2.5
                              Eliciting Requirements                                 E-CONS1A05       3.5
                              Analyzing Requirements Using Models                    E-CONS1A06        3
                              Refining and Documenting Requirements                  E-CONS1A07       1.5
                              Communicating and Implementing Requirements            E-CONS1A08        3
NETg IT
          Application Development
                     Application Development
                              Structured System Analysis                             E-US16345        3.5
                              Programming Methodologies and Strategy                 E-US16346         2
                              Basic Testing Methodologies                            E-US16347        2.5
                              Advanced Testing Methodologies                         E-US16348         3
                              Best Practices in Test Driven Development              E-US16349        2.5
          CompTIA
                     CompTIA
                              CompTIA Linux+ 2004: Installation                      E-US16260         4
                              CompTIA Linux+ 2004: Management                        E-US16261         4
                              CompTIA Linux+ 2004: Configuration                     E-US16262         6
                              CompTIA Linux+ 2004: Security                          E-US16263         4


                                                                                                               73 of 116
                                                                                                     Estimated
                                                                                                      Duration
Curriculum Series                                           Course Title               Course Code     Hours

                     CompTIA Linux+ 2004: Documentation & Hardware                     E-US16264         4
e-Business
             e-Commerce
                     Introduction to e-Commerce                                        E-US16462         6
                     Evaluating e-Commerce Options                                     E-US16463         7
                     e-Commerce Security                                               E-US16464         7
                     e-Commerce Implementation Issues                                  E-US16465         6
                     Building an e-Commerce Business Case                              E-US16466         6
             e-Business
                     e-Business Part 1: Facing the e-Business Challenge                E-US16467         7
                     e-Business Part 2: Building the Infrastructure                    E-US16468         7
                     e-Business Part 3: Choosing Tools and Technologies                E-US16469         7
                     e-Business Part 4: Securing Your Infrastructure                   E-US16470         7
                     e-Business Part 5: Understanding the Applications                 E-US16471         7
                     e-Business Part 6: Working with Employees                         E-US16472         6
                     e-Business Part 7: Satisfying the Customer                        E-US16473         6
                     e-Business Part 8: Supply Chain Management and e-Procurement      E-US16474         5
IBM
             IBM
                     IBM IMS Essentials Part 1: IMS Database Manager                   E-US14397         8
                     IBM IMS Essentials Part 2: IMS Transaction Manager                E-US14398         8
                     IBM IMS Essentials Part 3: DEDBs, Advanced IMS Systems, and DB2   E-US14399         8
                     IBM IMS Essentials Part 1: IMS Database Manager                   E-US14397         8
                     IBM IMS Essentials Part 2: IMS Transaction Manager                E-US14398         8
                     IBM IMS Essentials Part 3: DEDBs, Advanced IMS Systems, and DB2   E-US14399         8
Internet Technologies
             Macromedia
                     Macromedia Captivate 1.0: Getting Started                         E-US15828         4
                     Macromedia Captivate 1.0: Developing Movies                       E-US15829         4
                     Macromedia Captivate 1.0: Movies, Quizzes and MenuBuilder         E-US15830         4
Microsoft
             Microsoft
                     Microsoft Windows Small Business Server 2003: Part 1              E-US73331         4


                                                                                                                 74 of 116
                                                                                         Estimated
                                                                                          Duration
Curriculum Series                                        Course Title      Course Code     Hours

                    Microsoft Windows Small Business Server 2003: Part 2   E-US73332         4
                    Microsoft Windows Small Business Server 2003: Part 3   E-US73333         4
                    Microsoft Windows Small Business Server 2003: Part 4   E-US73334         3
                    Microsoft Windows Small Business Server 2003: Part 5   E-US73335         3
                    Microsoft Windows Small Business Server 2003: Part 6   E-US73336         4
Networking and Communications
          CCNT (Certified in Convergent Network Technologies)
                    CCNT Basic Telecommunications v6.0 Part 1              E-US87601         8
                    CCNT Basic Telecommunications v6.0 Part 2              E-US87602         3
                    CCNT Basic Data Communications v6.0 Part 1             E-US87603         7
                    CCNT Basic Data Communications v6.0 Part 2             E-US87604         8
                    CCNT Basic Data Communications v6.0 Part 3             E-US87605         8
                    CCNT Local Area Networks v6 Part 1                     E-US87606         6
                    CCNT Local Area Networks v6 Part 2                     E-US87607         6
                    CCNT Local Area Networks v6 Part 3                     E-US87608         8
                    CCNT Computer-Telephony Integration Essentials v6.0    E-US87609         3
                    CCNT Voice Over IP Essentials v6.0                     E-US87610         8
                    CCNT Broadband Technologies v6.0 Part 1                E-US87611         8
                    CCNT Broadband Technologies v6.0 Part 2                E-US87612         8
                    CCNT Broadband Technologies v6.0 Part 3                E-US87613         6
Oracle
          Oracle
                    Oracle9i PL/SQL: Basics                                E-US61133         8
                    Oracle9i PL/SQL: Procedures Functions and Packages     E-US61134         8
                    Oracle9i PL/SQL: Database Programming                  E-US61135         8
                    Oracle9i New Features: Database Administration         E-US64301         8
          Oracle 11i
                    Oracle 11i Procure-to-Pay Fundamentals Part 1          E-US66315         7
                    Oracle 11i Procure-to-Pay Fundamentals Part 2          E-US66316         7
                    Oracle 11i Procure-to-Pay Fundamentals Part 3          E-US66317        5.5
                    Oracle 11i Procure-to-Pay Fundamantals Part 4          E-US66318        5.5
                    Oracle 11i Procure-to-Pay Fundamentals Part 5          E-US66319        5.5
          Oracle 11i (11i10)


                                                                                                     75 of 116
                                                                                                        Estimated
                                                                                                         Duration
Curriculum Series                                         Course Title                    Course Code     Hours

                    Oracle 11i10 Sys Admin: Application, Function, and Data Security      E-US68001        2.5
                    Oracle 11i10 Sys Admin: User Management and Resource Auditing         E-US68002       2.75
                    Oracle 11i10 Sys Admin: Concurrent Management and Profile Options     E-US68003         4
                    Oracle 11i10 Sys Admin: Printer Management and Form Personalization   E-US68004        4.5
                    Oracle 11i10 Sys Admin: Personalization and Workflow Components       E-US68005         3
                    Oracle 11i10 Sys Admin: Workflow and Applications Manager             E-US68006        4.5
                    Oracle 11i10 Sys Admin: DBA Activities                                E-US68007         3
                    Oracle Workflow 11i10: Components and Planning Workflow Processes     E-US68011         2
                    Oracle Workflow 11i10: Developing Processes                           E-US68012         4
                    Oracle Workflow 11i10: Interacting with Processes and Notifications   E-US68013         4
                    Oracle Workflow 11i10: Business Event System and Subscriptions        E-US68014         4
                    Oracle Workflow 11i10: Communications and Function Activities         E-US68015         4
                    Oracle Workflow 11i10: Workflow APIs, Procedures and Error Handling   E-US68016         4
                    Oracle Workflow 11i10: Managing and Customizing Workflow Processes    E-US68017         4
                    Oracle Workflow 11i10: Configuring Oracle Workflow Components         E-US68018         4
                    Oracle 11i10 Project Foundation Fundamentals Part 1                   E-US68031         4
                    Oracle 11i10 Project Foundation Fundamentals Part 2                   E-US68032         4
                    Oracle 11i10 Project Foundation Fundamentals Part 3                   E-US68033        3.5
                    Oracle 11i10 Project Foundation Fundamentals Part 4                   E-US68034        2.5
                    Oracle 11i10 Project Foundation Fundamentals Part 5                   E-US68035        1.5
                    Oracle 11i10 Project Foundation Fundamentals Part 6                   E-US68036        3.5
                    Oracle 11i10 Order to Cash: Lifecycle and Key Components              E-US68061         3
                    Oracle 11i10 Order to Cash: Customer and Credit Management Setup      E-US68062        3.5
                    Oracle 11i10 Order to Cash: Order Entry Overview                      E-US68063        3.5
                    Oracle 11i10 Order to Cash: Order Creation and Setup                  E-US68064        4.5
                    Oracle 11i10 Order to Cash: Manage Order Updates and Order Inquiry    E-US68065        3.5
                    Oracle 11i10 Order to Cash: Basic Pricing                             E-US68066         4
                    Oracle 11i10 Order to Cash: Shipping Overview and Setups              E-US68067        3.5
                    Oracle 11i10 Order to Cash: Shipping Execution                        E-US68068        4.5
                    Oracle 11i10 Order to Cash: Invoicing Overview                        E-US68069         4
                    Oracle 11i10 Order to Cash: Processing Invoices                       E-US68070         4
                    Oracle 11i10 Order to Cash: Setting Up and Processing Receipts        E-US68071         4
                    Oracle 11i10 Order to Cash: Tax Accounting and Period Closing         E-US68072        2.5


                                                                                                                    76 of 116
                                                                                                        Estimated
                                                                                                         Duration
Curriculum Series                                         Course Title                    Course Code     Hours

          Oracle Database 10g
                    Oracle Database 10g R2: SQL Tuning Course 1                           E-US65232         4
                    Oracle Database 10g R2: SQL Tuning Course 2                           E-US65233         4
                    Oracle Database 10g R2: SQL Tuning Course 3                           E-US65234         4
                    Oracle Database 10g R2: SQL Tuning Course 4                           E-US65235         4
                    Oracle Database 10g R2: SQL Tuning Course 5                           E-US65236         4
                    Oracle Database 10g Performance Tuning: Tools and Techniques          E-US65246        2.5
                    Oracle Database 10g Performance Tuning: Tuning Data                   E-US65247        4.5
                    Oracle Database 10g Performance Tuning: Tuning Infrastructure         E-US65248         2
                    Oracle Database 10g Performance Tuning: Instance Tuning               E-US65249        5.5
                    Oracle Database 10g Performance Tuning: Memory Management             E-US65250        4.5
                    Oracle Database 10g Performance Tuning: Performance Management        E-US65251       2.25
          Oracle Database Server 10g
                    Migrating to Oracle DB 10g: Oracle Database Architectural Framework   E-US67421         4
                    Migrating to Oracle DB 10g: Schema Objects and Planning Migration     E-US67422         4
                    Migrating to Oracle DB 10g: Performing Migrations with OMWB           E-US67423         4
                    Migrating to Oracle DB 10g: Migrating and Testing Oracle Database     E-US67424         4
                    Migrating to Oracle DB 10g: Securing and Managing Oracle Database     E-US67425         4
                    Migrating to Oracle DB 10g: Oracle Database Backup and Recovery       E-US67426         4
          Oracle Development 10g
                    Oracle Forms Developer 10g: Architectural Environment and Services    E-US67441         4
                    Oracle Forms Developer 10g: Building Internet Applications            E-US67442         4
                    Oracle Forms Developer 10g: Creating and Working with Form Elements   E-US67443         4
                    Oracle Forms Developer 10g: Working with Canvases and Triggers        E-US67444         4
                    Oracle Forms Developer 10g: Interacting with Form Components          E-US67445         4
                    Oracle Forms Developer 10g: Working with Validation and Navigation    E-US67446         4
                    Oracle Forms Developer 10g: Object Sharing, WebUtil, Multiple Forms   E-US67447         4
                    Oracle Forms Developer 10g: Query Builder Features                    E-US67448         4
          Oracle Discoverer 10g
                    OracleBI Discoverer Plus 10g: Queries                                 E-US67430         4
                    OracleBI Discoverer Plus 10g: Reports                                 E-US67431        2.5
                    OracleBI Discoverer Plus 10g: Calculations, Graphs, and Drills        E-US67432         3
                    OracleBI Discoverer Plus 10g: OLAP                                    E-US67433         2


                                                                                                                    77 of 116
                                                                                                        Estimated
                                                                                                         Duration
Curriculum Series                                        Course Title                     Course Code     Hours

                    OracleBI Discoverer Plus 10g: Viewer and Portlets                     E-US67434        2.5
                    OracleBI Discoverer Admin 10g: Create EULs & Business Areas           E-US67435        2.5
                    OracleBI Discoverer Admin 10g: Work with LOVs, Items, & Folders       E-US67436         4
                    OracleBI Discoverer Admin 10g: Manage Items, Drills & Summaries       E-US67437         4
                    OracleBI Discoverer Admin 10g: Manage & Maintain EULs                 E-US67438        2.5
                    OracleBI Discoverer Admin 10g: Advanced Administration                E-US67439        2.5
          Oracle Development
                    Oracle Reports Developer 10g: Working with Oracle Reports Developer   E-US67451         4
                    Oracle Reports Developer 10g: Paper, Web Reports, and Templates       E-US67452         4
                    Oracle Reports Developer 10g: Working with the Data Model             E-US67453         4
                    Oracle Reports Developer 10g: Working with Layout Objects             E-US67454         4
                    Oracle Reports Developer 10g: Web and XML Report, Report Parameters   E-US67455         4
                    Oracle Reports Developer 10g: Matrix Reports, Triggers, SRW Package   E-US67456         4
                    Oracle Reports Developer 10g: OracleAS Reports Services, Guidelines   E-US67457         4
OS Technologies
          OS Technologies
                    HDI Help Desk Analyst: Support Center Introduction                    E-US16508        2.5
                    HDI Help Desk Analyst: Help Desk Processes                            E-US16509         3
                    HDI Help Desk Analyst: Communication Skills                           E-US16510        2.5
                    HDI Help Desk Analyst: Troubleshooting Skills                         E-US16511        2.5
                    HDI Help Desk Analyst: Support Center Tools and Technologies          E-US16512        2.5
                    HDI Help Desk Manager: The Strategic Role of the Support Center       E-US16513         3
                    HDI Help Desk Manager: Communication and Management Skills            E-US16514         3
                    HDI Help Desk Manager: Business Management and Alignment              E-US16515         3
                    HDI Help Desk Manager: Operational Management                         E-US16516         3
                    HDI Help Desk Manager: Support Method Integration and Metrics         E-US16517         3
Programming
          Object-Oriented Technologies
                    OOAD: Introduction to Object-Oriented Concepts                        E-US86125         2
                    OOAD: Introduction to Object-Oriented Analysis and Design             E-US86126         3
                    OOAD: Unified Modeling Language (UML) 2.0                             E-US86127         4
                    OOAD: Static Modeling with UML 2.0                                    E-US86128         4
                    OOAD: Dynamic Modeling with UML 2.0                                   E-US86129         4


                                                                                                                    78 of 116
                                                                                                    Estimated
                                                                                                     Duration
Curriculum Series                                           Course Title              Course Code     Hours

                       OOAD: OO Design Patterns                                       E-US86130         5
Web Development
             HTML
                       Programming with XHTML 1.1: Basic Concepts                     E-US86046        3.5
                       Programming with XHTML 1.1: Embedded Objects and Hyperlinks    E-US86047        2.5
                       Programming with XHTML 1.1: Advanced Tags                      E-US86048        3.5
                       Programming with XHTML 1.1: CSS, Metadata, RDF, & Namespaces   E-US86049        3.5
                       Programming with XHTML 1.1: DOM and Dynamic XHTML              E-US86050        3.5
                       Programming with XHTML 1.1: Advanced Concepts                  E-US86051        2.5
             Master CIW Administrator
                       CIW Server Administrator Part 1: Configuring                   E-US87001         8
Operations
             Strategic Planning Curriculum
                       Managing Business Risk: Developing a Risk Management Plan      E-US42521        1.5
                       Managing Business Risk: Risk Assessment and Control            E-US42522         2
                       Managing Business Risk: Financing and Contingency Planning     E-US42523         2
IP Communication
             IP Communication
                       VPN Solutions for SEs (CPSE) 9.0                               E-KNCP9VPN        3
                       Network Management for SEs (CPSE) 9.0                          E-KNCP9NM         6
SAP
             SAP R/3
                       ABAP 6.10 Overview                                             E-US14210         4
                       ABAP Reporting 6.10                                            E-US14211         6
                       ABAP Objects 6.10 Overview                                     E-US14212         4
                       ABAP Web Application Server Development                        E-US14338         4




                                                                                                                79 of 116
                                                                                                                    Estimated
                                                                                                                     Duration
        Curriculum Series                                             Course Title                    Course Code     Hours




                                       Professional Development Courses


BUSINESS STRATEGY and OPERATIONS
        Business Law
                   Fundamentals of Business Law
                            A Manager's Introduction to Business Law                                  E-LAW0101         3
                            Contracts in Commercial Transactions                                      E-LAW0102         4
                            Employment and Labor Law                                                  E-LAW0103        3.5
                            American Business Formations in the 21st Century                          E-LAW0104        3.5
                            Intellectual Property and Proprietary Rights                              E-LAW0105         4
                            Lawsuits and Negotiations                                                 E-LAW0106        2.5
        Operations Curriculum
                   Six Sigma Green Belt: Six Sigma and the Organization
                            Six Sigma and Lean in the Organization                                    E-OPR05a01       2.5
                            Design for Six Sigma in the Organization                                  E-OPR05a02        2
                   Six Sigma Green Belt: Define
                            Processes and Customer Analysis in Six Sigma Projects                     E-OPR06a01       2.5
                            Basics of Six Sigma Projects and Teams                                    E-OPR06a02       2.5
                            Tools for Planning and Managing Six Sigma Project Opportunities           E-OPR06a03       2.5
                            Using Six Sigma Analysis Tools and Metrics for Project Decisions          E-OPR06a04       1.5
                   Six Sigma Green Belt: Measure
                            Modeling and Analyzing Processes in Six Sigma                             E-OPR07a01        2
                            Statistics and Probability in Six Sigma                                   E-OPR07a02        2
                            Data Classification and Collection in Six Sigma                           E-OPR07a03       1.5
                            Summarizing and Presenting Data in Six Sigma                              E-OPR07a04       1.5
                            Probability Distributions and Measurement Systems Analysis in Six Sigma   E-OPR07a05        2
                            Measuring Process Capability and Performance in Six Sigma                 E-OPR07a06        2
                   Six Sigma Green Belt: Analyze
                            Analysis of Exploratory Data in Six Sigma                                 E-OPR08a01       1.5
                            Introduction to Hypothesis Testing and Testing for Means in Six Sigma     E-OPR08a02        2


                                                                                                                                80 of 116
                                                                                            Estimated
                                                                                             Duration
Curriculum Series                                         Course Title        Course Code     Hours

          Six Sigma Foundations
                    Introduction to Six Sigma                                 E-OPR10a01        2
          Managing Customer-Driven Process Improvement
                    Why Customer Driven?                                      E-OPR0121        2.5
                    Identifying What the Customer Wants                       E-OPR0122         3
                    Translating Requirements into Process Goals               E-OPR0123        3.5
                    Understanding Processes                                   E-OPR0124        2.5
                    Implementing Improvements                                 E-OPR0125        2.5
                    Managing Process Improvements                             E-OPR0126         3
                    Managing Customer-Driven Process Improvement Simulation   E-OPR0120        0.5
          Six Sigma Foundations
                    Six Sigma Introduction                                    E-OPR0131        3.5
                    Final Exam: Six Sigma Foundations                         E-FE0001
          Six Sigma Team Implementation
                    Six Sigma: Reducing Variation to Improve Quality          E-OPR0141         4
                    Six Sigma: Listening to the Voice of the Customer         E-OPR0142        5.5
                    Six Sigma DMAIC: Defining the Problem                     E-OPR0143         4
                    Six Sigma DMAIC: Measuring the Process                    E-OPR0144         5
                    Six Sigma DMAIC: Analyzing the Data                       E-OPR0145        5.5
                    Six Sigma DMAIC: Analyzing the Process                    E-OPR0146         3
                    Six Sigma DMAIC: Improving the Process                    E-OPR0147        4.5
                    Six Sigma DMAIC: Controlling the Improved Process         E-OPR0148         4
                    Six Sigma Team Implementation                             E-BLTOP014
                    Final Exam: Six Sigma Team Implementation                 E-FE0002
          Lean Manufacturing
                    Lean Logic                                                E-OPR0151         4
                    Lean Value                                                E-OPR0152         4
                    Lean Techniques                                           E-OPR0153         6
                    Lean Strategies                                           E-OPR0154        4.5
                    Final Exam: Lean Manufacturing                            E-FE0003
          Six Sigma Black Belt: Deployment
                    Six Sigma and the Corporate Enterprise                    E-OPR0161        2.5
                    Leadership in Six Sigma                                   E-OPR0162         3
                    Organizational Goals and Objectives                       E-OPR0163         2


                                                                                                        81 of 116
                                                                                                           Estimated
                                                                                                            Duration
Curriculum Series                                            Course Title                    Course Code     Hours

                    History of Organizational Improvement and the Foundations of Six Sigma   E-OPR0164         2
                    Overview of Business Process Management                                  E-OPR0165        2.5
                    The Importance of Metrics to Six Sigma                                   E-OPR0166        1.5
          Six Sigma Black Belt: The Define Phase
                    Define the Six Sigma Opportunity                                         E-OPR0171         3
                    The Six Sigma Project Charter and Plan                                   E-OPR0172         2
                    Six Sigma Team Leadership                                                E-OPR0173         3
                    Six Sigma Team Dynamics and Performance                                  E-OPR0174         3
                    The Six Sigma Change Agent                                               E-OPR0175        2.5
                    Six Sigma Management and Planning Tools                                  E-OPR0176        1.5
                    Six Sigma and the Voice of the Customer                                  E-OPR0177         2
                    Six Sigma and Critical Customer Requirements                             E-OPR0178         2
                    Defining and Mapping the Six Sigma Process                               E-OPR0179        2.5
                    Scoping the Six Sigma Project                                            E-OPR0181         3
          Six Sigma Black Belt: The Measurement Phase
                    Process Analysis and Documentation                                       E-OPR0191        2.5
                    Probability and Statistics                                               E-OPR0192         2
                    Collecting and Summarizing Data                                          E-OPR0193        2.5
                    Properties and Applications of Probability Distributions                 E-OPR0194        1.5
                    Measurement Systems                                                      E-OPR0195         2
                    Analyzing Process Capability                                             E-OPR0196         2
                    Calculating Process Capability                                           E-OPR0197        1.5
          Six Sigma Black Belt: The Improve Phase
                    Design of Experiments (DOE)                                              E-OPR0211         2
                    Design and Analysis                                                      E-OPR0212         2
                    Taguchi and Quality Improvement                                          E-OPR0213         2
                    Experimenting for Process Improvement                                    E-OPR0214         2
          Six Sigma Black Belt: The Control Phase
                    Six Sigma--Statistical Process Control                                   E-OPR0221        1.5
                    Control Charts and the Pre-control Process                               E-OPR0222         2
                    Six Sigma--Lean Tools for Control                                        E-OPR0223         2
                    Six Sigma--Measurement System Re-analysis                                E-OPR0224        2.5
          Six Sigma Black Belt: The Analyze Phase
                    Exploratory Data Analysis                                                E-OPR0251        2.5


                                                                                                                       82 of 116
                                                                                          Estimated
                                                                                           Duration
Curriculum Series                                       Course Title        Course Code     Hours

                    Hypothesis Testing                                      E-OPR0252        2.5
                    Common Tests                                            E-OPR0253         3
                    Variance, Contingency Tables, and Nonparametric Tests   E-OPR0254        2.5
          Six Sigma Black Belt: The Lean Enterprise
                    Lean Concepts                                           E-OPR01a01       3.5
                    Non-value added Steps and Tasks                         E-OPR01a02        3
                    Lean Tools                                              E-OPR01a03        3
                    Total Productive Maintenance                            E-OPR01a04       2.5
          Six Sigma Black Belt: Design for Six Sigma Black Belt
                    Quality Function Deployment (QFD)                       E-OPR02a01        2
                    Robust Design and Process                               E-OPR02a02        3
                    Failure Mode and Effect Analysis                        E-OPR02a03        2
                    Design for X (DFX)                                      E-OPR02a04        2
                    Special Design Tools                                    E-OPR02a05        2
          Six Sigma: Champion Training
                    Introduction to Six Sigma                               E-OPR03a01        3
                    Six Sigma Process Improvement                           E-OPR03a02        3
                    Six Sigma Projects and Project Teams                    E-OPR03a03       2.5
                    Managing and Deploying Six Sigma                        E-OPR03a04       3.5
          Certified Manager of Quality/Organizational Excellence
                    Leadership                                              E-OPR04a01       2.5
                    Team Dynamics                                           E-OPR04a02        2
                    Developing and Deploying Strategic Plans                E-OPR04a03       2.5
                    Managerial Skills and Abilities                         E-OPR04a04       2.5
                    Communication Skills and Project Management             E-OPR04a05        2
                    Quality Systems, Models, and Theories                   E-OPR04a06        2
                    Problem Solving and Process Management Tools            E-OPR04a07       2.5
                    Measurement: Assessment and Metrics                     E-OPR04a08       1.5
                    Customer Focused Management                             E-OPR04a09        2
                    Supply Chain Management                                 E-OPR04a10       1.5
                    Training and Development                                E-OPR04a11        2
          Logistics Management
                    Overview of Logistics Management                        E-OPR0321        3.5
                    Inventory Management                                    E-OPR0322         3


                                                                                                      83 of 116
                                                                                         Estimated
                                                                                          Duration
Curriculum Series                                           Course Title   Course Code     Hours

                    Supply Chain Management                                E-OPR0323         3
            ISO 9000:2000 Overview
                    The Who, What & Why of ISO 9000:2000                   E-OPR0401         3
                    Building a Quality Management System                   E-OPR0402         2
                    Quality-minded Management                              E-OPR0403        2.5
                    Customer Satisfaction Through Resource Management      E-OPR0404        2.5
                    Processes for Quality Products and Services            E-OPR0405         4
                    Continual Quality Improvement                          E-OPR0406         4
                    Steps for Successful ISO Registration                  E-OPR0407         3
                    Transitioning from ISO 9000:1994 to ISO 9001:2000      E-OPR0408        2.5
            Supply Chain Management
                    The Fundamentals of Supply Chain Management            E-OPR0501         2
                    Supply Chain Management Strategies                     E-OPR0502        5.5
                    Supply Chain Planning and Inventory Management         E-OPR0503         5
                    Supply Chain Management and e-Business                 E-OPR0504         4
                    Supply Chain Transportation and Facility Design        E-OPR0505        4.5
Strategic Planning Curriculum
            Strategic IT Planning
                    Setting the Stage for IT Success                       E-STG0221        2.5
                    Strategic Decision Making                              E-STG0222        1.5
                    IT Challenges: Present and Future                      E-STG0223        2.5
                    Strategic IT Planning Simulation                       E-STG0220        0.5
            Strategic Management
                    Strategic Management - Planning                        E-STG0301        2.5
                    Strategic Management - Analysis and Choice             E-STG0302         2
                    Strategic Management - Corporate Implementation        E-STG0303        2.5
            The Fundamentals of Globalization
                    Globalization and Our Changing World                   E-STG0351        1.5
                    Globalization and Your Company                         E-STG0352         4
                    The Process of Globalizing a Product or Service        E-STG0353        3.5
                    Managing from a Global Viewpoint                       E-STG0354        4.5
            Systems Thinking in the 21st Century
                    What is Systems Thinking?                              E-STG0401        2.5
                    Building a Healthy System                              E-STG0402        2.5


                                                                                                     84 of 116
                                                                                             Estimated
                                                                                              Duration
Curriculum Series                                            Course Title      Course Code     Hours

                    Systems-thinking Models and Thinking Skills                E-STG0403        2.5
                    System Archetypes                                          E-STG0404         3
                    Redesigning Your Organization: Part 1                      E-STG0405         3
                    Redesigning Your Organization: Part II                     E-STG0406         3
                    Taking Systems Thinking into Your Personal Life            E-STG0407         3
           Moving From an Operational Manager to a Strategic Thinker
                    Thinking Strategically                                     E-STG01a01        2
                    Sustaining Competitive Advantage                           E-STG01a02        3
                    The Imperatives of Innovation and Leadership in Strategy   E-STG01a03       2.5
                    Planning and Implementing a Business Strategy              E-STG01a04       2.5
Marketing Curriculum
           Strategic Marketing in Action
                    Elements of Marketing Strategy                             E-MKT0201         3
                    Analyzing the Market                                       E-MKT0202        2.5
                    Competitive Factors in Strategic Marketing                 E-MKT0203        2.5
                    Writing a Marketing Plan: Phase 1                          E-MKT0204         3
                    Writing the Marketing Plan: Creative Strategy              E-MKT0205        2.5
                    Creating a Marketing Campaign                              E-MKT0206         4
                    Marketing Management                                       E-MKT0207         4
                    Financial Analysis for Successful Marketing                E-MKT0208        4.5
           Strategic Brand Management
                    Introduction to Brand Management                           E-MKT0211        3.5
                    Building Brand Equity                                      E-MKT0212        3.5
                    Managing the Creative Elements of Brand                    E-MKT0213        3.5
                    Promoting Your Brand to Consumers                          E-MKT0214         3
                    Evaluating Brand Effectiveness                             E-MKT0215         6
                    Managing and Maintaining Brand Equity                      E-MKT0216        4.5
           Online Branding Strategy
                    Introduction to Online Branding                            E-MKT0221        3.5
                    The Online Branding Environment                            E-MKT0222         3
                    Strategies for Building an Online Brand                    E-MKT0223         7
           Competitive Marketing Strategies
                    Competitive Strategies for a New Marketplace               E-MKT0231        2.5
                    Surpassing the Competition                                 E-MKT0232         3


                                                                                                         85 of 116
                                                                                                 Estimated
                                                                                                  Duration
        Curriculum Series                                           Course Title   Course Code     Hours

                   Product Management Essentials
                            Introduction to Product Management                     E-MKT0241         2
                            Developing a New-product Strategy                      E-MKT0242         2
                            Pricing and Profitability for Product Managers         E-MKT0243         3
FINANCE, HUMAN RESOURCES and ADMINISTRATION
        Finance & Accounting Curriculum
                   Accounting 101
                            Accounting Fundamentals                                E-FIN0121        3.5
                            Accrual Accounting Procedures                          E-FIN0122         2
                            Accounting Systems and Closing Activities              E-FIN0123        2.5
                            Accounting for Cash Control                            E-FIN0124         3
                            Accounting for Merchandising Businesses                E-FIN0125        2.5
                            Final Exam: Accounting 101                             E-FE0004
                   Finance Fundamentals for non-Finance Professionals
                            Principles of Financial Management                     E-FIN0151         4
                            Basics of Budgeting                                    E-FIN0152        3.5
                            Managing Cash Flows                                    E-FIN0153        2.5
                            Understanding Financial Statements                     E-FIN0154        3.5
                   Practical Budgeting Skills for Business
                            Creating and Analyzing an Operating Budget             E-FIN0161        3.5
                            The Ins and Outs of Capital Budgeting                  E-FIN0162        3.5
                            Effective Budget Management                            E-FIN0163         3
                   Advanced Business Finance
                            Introduction to Advanced Finance                       E-FIN0211         3
                            Investment Project Analysis and Selection              E-FIN0212         2
                            Raising Capital and Financing Decisions                E-FIN0213         3
                            Managing Working Capital                               E-FIN0214         4
                            Corporate Restructuring                                E-FIN0215        2.5
                            Financial Risk Management                              E-FIN0216        1.5
                            International Finance                                  E-FIN0217         2
                            Final Exam: Advanced Business Finance                  E-FE0005
                   Accounting 102
                            Accounting for Partnerships                            E-FIN0221        3.5
                            Accounting for Corporations                            E-FIN0222        2.5


                                                                                                             86 of 116
                                                                                             Estimated
                                                                                              Duration
Curriculum Series                                          Course Title        Course Code     Hours

                    Analyzing Cash Flow Statements                             E-FIN0223         2
                    Master Budgets                                             E-FIN0224         4
                    Final Exam: Accounting 102                                 E-FE0006
           Auditing: A Practical Approach
                    Introduction to Auditing                                   E-FIN0231         3
                    Introduction to Internal Auditing                          E-FIN0232        4.5
                    Principles of Internal Auditing                            E-FIN0233         3
                    Introduction to External Auditing                          E-FIN0234        3.5
                    Principles of External Auditing                            E-FIN0235         4
           Managerial Accounting
                    Overview of Managerial Accounting                          E-FIN0241         5
                    Managerial Decisions and Capital Budgeting                 E-FIN0242         5
                    Managing for Asset Control                                 E-FIN0243        5.5
                    Cost Accounting Decisions                                  E-FIN0244         4
           Using Financial Statements (co-Developed with Wharton)
                    Principles of Financial Statements                         E-FIN0251        3.5
                    Components of Financial Statements                         E-FIN0252         3
                    Analyzing the Income Statement and Balance Sheet           E-FIN0253         2
                    The Income Statement and Balance Sheet Connection          E-FIN0254         2
                    Analyzing Cash Flow                                        E-FIN0255        4.5
                    Ratio Analysis for Financial Statements                    E-FIN0256         3
                    Credibility and Disclosure in an Annual Report             E-FIN0257        2.5
                    Analyzing an Annual Report                                 E-FIN0258        4.5
Administrative Support Curriculum
           The Effective Administrative Support Professional
                    Getting Started--The Administrative Support Professional   E-ADM0101         3
                    Overview to Effective Business Communication               E-ADM0102         3
                    Using Effective Business Communication                     E-ADM0103         2
                    Administrative Functions                                   E-ADM0104         3
                    Advancing Your Administrative Career                       E-ADM0105         3
                    Effective Administrative Support Professional Simulation   E-ADM0100        0.5
           Advanced Skills for Administrative Support Professionals
                    Behavior: Putting Your Best Foot Forward                   E-ADM0111         4
                    Managing Yourself and Those Around You                     E-ADM0112         4


                                                                                                         87 of 116
                                                                                           Estimated
                                                                                            Duration
Curriculum Series                                             Course Title   Course Code     Hours

                    Partnering with Your Boss                                E-ADM0113         3
                    Communicating with Power and Confidence                  E-ADM0114         3
                    Advanced Administrative Support Simulation               E-ADM0110        0.5
Knowledge Management
          Knowledge Management Fundamentals
                    The Art of Knowledge Management                          E-KNOW0101       3.5
                    Knowledge as Capital                                     E-KNOW0102        3
                    Putting Knowledge to Work                                E-KNOW0103        4
                    Managing Knowledge Workers                               E-KNOW0104        2
                    Being a Knowledge Activist                               E-KNOW0105        3
                    Final Exam: Knowledge Management Fundamentals            E-FE0008
          The 21st Century Learning Curve
                    Knowledge as Strategy: Performance Improvement           E-KNOW0111        3
                    The Power of the Learning Organization                   E-KNOW0112        3
                    Benchmarking for Best Practices                          E-KNOW0116        3
                    The Potential of Self-directed Learning                  E-KNOW0113       2.5
                    Implementing and Evaluating Self-directed Learning       E-KNOW0114        3
                    Performance Support                                      E-KNOW0115        3
          Achieving Measurable Performance Impact from Training
                    Training for Business Results                            E-KNOW0301       2.5
Human Resources Curriculum
          Managing Diversity in the Workplace
                    The Reasons Why Diversity Matters                        E-HR02a01        1.5
                    Changing Corporate Culture                               E-HR02a02        1.5
                    Planning a Diversity Initiative                          E-HR02a03        2.5
                    Diversity: the Future                                    E-HR02a04         2
                    Managing Diversity in the Workplace Simulation           E-HR002A         0.5
          Effective Hiring and Interviewing
                    What to Consider When Hiring                             E-HR03a01         2
                    Interviewing Effectively                                 E-HR03a02        2.5
                    Choosing the Best Applicant                              E-HR03a03        1.5
                    Effective Hiring and Interviewing Simulation             E-HR003A         0.5
          HRCI Senior Professional in Human Resources (SPHR)
                    HR's Strategic Role in the Organization (HRCI/SPHR)      E-HR04a01         1


                                                                                                       88 of 116
                                                                                                          Estimated
                                                                                                           Duration
Curriculum Series                                            Course Title                   Course Code     Hours

                    Management of the HR Process (HRCI/SPHR)                                E-HR04a02         2
                    Strategic Approaches to Workforce Planning and Employment (HRCI/SPHR)   E-HR04a03         3
                    Strategic Approaches to Human Resource Development (HRCI/SPHR)          E-HR04a04        2.5
                    Strategic Approaches to Total Rewards (HRCI/SPHR)                       E-HR04a05         3
                    Strategic Approaches to Labor Relations (HRCI/SPHR)                     E-HR04a06        4.5
                    Strategic Approaches to Risk Management (HRCI/SPHR)                     E-HR04a07         2
          HRCI Professional in Human Resources (PHR)
                    Human Resources Fundamentals (HRCI/PHR)                                 E-HR0261          2
                    Strategic Management (HRCI/PHR)                                         E-HR0262         2.5
                    Affirmative Action and the EEO (HRCI/PHR)                               E-HR0263         2.5
                    Employment Management (HRCI/PHR)                                        E-HR0264         2.5
                    Recruiting and Selecting Candidates (HRCI/PHR)                          E-HR0265          2
                    Offers, Contracts, and Exit from the Organization (HRCI/PHR)            E-HR0266          3
                    Developing Employees (HRCI/PHR)                                         E-HR0267         1.5
                    Developing Human Resources (HRCI/PHR)                                   E-HR0268         1.5
                    Compensating Employees (HRCI/PHR)                                       E-HR0269          3
                    Programs to Benefit Employees (HRCI/PHR)                                E-HR0271         1.5
                    Employment Relations (HRCI/PHR)                                         E-HR0272         1.5
                    Sexual Harassment at Work (HRCI/PHR)                                    E-HR0273         1.5
                    Non-Unionized Workplaces (HRCI/PHR)                                     E-HR0274         1.5
                    Unionized Workplaces (HRCI/PHR)                                         E-HR0275         1.5
                    Health and Safety in the Workplace (HRCI/PHR)                           E-HR0276         1.5
                    Risk Assessment and Prevention (HRCI/PHR)                               E-HR0277         2.5
          Behavioral Interviewing
                    Building a Firm Foundation                                              E-HR0211          3
                    Screening Applicants                                                    E-HR0212          3
                    Preparing for the Behavioral Interview                                  E-HR0213          3
                    Conducting the Behavioral-based Interview                               E-HR0214         2.5
                    Preparing as the Interviewee                                            E-HR0215         2.5
                    Experiencing the Behavioral-based Interview                             E-HR0216         2.5
                    Behavioral Interviewing Simulation                                      E-HR0210         0.5
          Recruiting & Retention Strategies for the Tight Labor Market
                    Recruiting for the 21st Century: The Market                             E-HR0221          3
                    Recruiting for the 21st Century: Strategies                             E-HR0222          4


                                                                                                                      89 of 116
                                                                                                Estimated
                                                                                                 Duration
        Curriculum Series                                          Course Title   Course Code     Hours

                            Recruiting Successfully                               E-HR0223         3.5
                            Online Recruiting                                     E-HR0224         2.5
                            Facilitating Effective Hiring                         E-HR0225         2.5
                            Retention                                             E-HR0226          3
                   Test Preps
                            Professional in Human Resources (PHR) 2007-aligned    E-TPPR05ED
        Mentoring Assets
                   Mentoring Assets
                            Mentoring Professional in Human Resources (PHR)       E-mntphr05
MANAGEMENT and LEADERSHIP
        Management Curriculum
                   Effectively Managing Top Performers
                            Managing and Rewarding Top Performers                 E-MGT01a01       2.5
                   Advanced Management Skills
                            Managing in a Global Business Environment             E-MGT02a01        3
                            Managing Cross-Functions                              E-MGT02a02        3
                            Managing For High Performance                         E-MGT02a03        4
                            Managing Managers                                     E-MGT02a04       3.5
                            Managing Upward Relationships                         E-MGT02a05        3
                            Advanced Management Skills Simulation                 E-MGT002A        0.5
                   Moving into Management
                            Taking on a Management Role                           E-MGT03a01       3.5
                            Becoming a Manager: Responsibilities and Fears        E-MGT03a02       3.5
                            Becoming a Manager: Leading and Communicating         E-MGT03a03        4
                            A New Manager and the Company's Future                E-MGT03a04       3.5
                            Moving into a Management Role Simulation              E-MGT003A        0.5
                            Leadership and Management Simulation                  E-MGT003B        0.5
                   Crucial Skills for Tomorrow's Managers
                            Tomorrow's Managers' Competencies                     E-MGT04a01        3
                            Tomorrow's Managers' Development Tools                E-MGT04a02       3.5
                            Managing as Coach and Counselor                       E-MGT04a03       3.5
                            Managing as Project Champion                          E-MGT04a04       3.5
                            A Primer for Ensuring Accountability                  E-MGT04a05       4.5
                            Crucial Skills for Tomorrow's Managers Simulation     E-MGT004A        0.5


                                                                                                            90 of 116
                                                                                         Estimated
                                                                                          Duration
Curriculum Series                                          Course Title    Course Code     Hours

          Problem Performance Management
                    Problem Performance Prevention                         E-MGT05a01       2.5
                    Problem Performance Identification                     E-MGT05a02       2.5
                    Problem Performance Improvement                        E-MGT05a03        3
                    Addressing Problem Performance                         E-MGT05a04       2.5
                    Avoiding Problem Performance Simulation                E-MGT005A        0.5
                    Dealing with Problem Performance Simulation            E-MGT005B        0.5
          Using Change Process to Support Employees
                    Starting the Change Process                            E-MGT06a01        3
                    Managing the Change Process                            E-MGT06a02        3
                    Integrating Change in Your Organization                E-MGT06a03        3
                    Using Change Process to Support Employees Simulation   E-MGT006A        0.5
                    Using Change Process to Support Teams Simulation       E-MGT006B        0.5
          Effective Delegation
                    The Basics of Delegation                               E-MGT07a01       1.5
                    Delegation: the Personal Approach                      E-MGT07a02        2
                    Managing Delegation                                    E-MGT07a03        3
                    Delegating Effectively Simulation                      E-MGT007A        0.5
          Facilitating Successfully
                    The Facilitator Role                                   E-MGT08a01        4
                    Facilitative Fundamentals: Tools and Techniques        E-MGT08a02       4.5
                    Facilitating Meetings and Work Groups                  E-MGT08a03       4.5
                    Facilitating Difficult Situations                      E-MGT08a04        5
                    Facilitative Tools and Formats: Offering Options       E-MGT08a05       4.5
                    Facilitative Leadership                                E-MGT08a06       4.5
                    Facilitating Successfully Simulation                   E-MGT008A        0.5
          Coaching with Confidence
                    Business Coaching                                      E-MGT09a01       2.5
                    Successfully Coaching Relationships                    E-MGT09a02        5
                    The Key Stages of Coaching                             E-MGT09a03        4
                    The Coaching Skillset                                  E-MGT09a04        3
                    Emotions, Mindsets and Coaching                        E-MGT09a05       2.5
                    Trends in Coaching                                     E-MGT09a06       2.5
                    Coaching with Confidence Simulation                    E-MGT009A        0.5


                                                                                                     91 of 116
                                                                                              Estimated
                                                                                               Duration
Curriculum Series                                         Course Title          Course Code     Hours

                    Coaching Teams and Personalities Simulation                 E-MGT009B        0.5
          The Essentials of Mentoring
                    Mentoring Effectively                                       E-MGT10a01        2
                    Mentoring as a Manager                                      E-MGT10a02        2
                    Implementing a Mentoring Program for the Organization       E-MGT10a03       2.5
                    Mentoring Strategies for the 21st Century                   E-MGT10a04       2.5
                    Achieving Success: the Help of a Mentor                     E-MGT10a05        3
                    Mentoring On-line                                           E-MGT10a06       2.5
                    The Essentials of Mentoring Simulation                      E-MGT010A        0.5
          Appraising Performance
                    Assessing Performance Continuously                          E-MGT11a01        3
                    Performance Reviews                                         E-MGT11a02       3.5
                    Appraising Performance Simulation                           E-MGT011A        0.5
          Moving from Technical Professional to Management
                    Management Development for Technical Professionals          E-MGT0121        3.5
                    Communication Skills for Successful Management              E-MGT0122         3
                    Process Management Skills                                   E-MGT0123        4.5
                    Leadership Development for Technical Professionals          E-MGT0124         3
                    Strategies for Transitioning into Management                E-MGT0125        6.5
                    Transitioning From Technical Professional to Management     E-MGT0120        0.5
                    From Technical Professional to Leadership Simulation        E-MGT012S        0.5
          360-Degree Performance Appraisal
                    About 360-Degree Performance Feedback                       E-MGT0151        2.5
                    Elements of a 360-degree Performance Review                 E-MGT0152         2
                    Delivering 360-Degree Performance Feedback                  E-MGT0153         5
                    360-Degree Performance Appraisal Simulation                 E-MGT0150        0.5
          The Fundamentals of Business Crises Management
                    Preparing for Business Crises                               E-MGT0171         2
                    Responding to Business Crises                               E-MGT0172         3
                    Recovering from Business Crises                             E-MGT0173         2
                    The Fundamentals of Business Crises Management Simulation   E-MGT0170        0.5
          Mentoring Essentials
                    Effective Mentoring                                         E-MGT0251         3
                    The Mentoring Manager                                       E-MGT0252        2.5


                                                                                                          92 of 116
                                                                                                  Estimated
                                                                                                   Duration
Curriculum Series                                          Course Title             Course Code     Hours

                    Implementing an Organization-wide Mentoring Program             E-MGT0253        2.5
                    Mentoring Strategies in the 21st Century                        E-MGT0254         3
                    Achieving Success with the help of a Mentor                     E-MGT0255        3.5
                    e-Mentoring                                                     E-MGT0256        3.5
                    Mentoring Essentials Simulation                                 E-MGT0250        0.5
           Managing Technical Professionals
                    Understanding Technical Professionals                           E-MGT0291        2.5
                    Attracting, Motivating, and Retaining Technical Professionals   E-MGT0292        3.5
                    Models for Managing Technical Professionals                     E-MGT0293        4.5
                    Developing Career Plans for Your Technical Professionals        E-MGT0294        3.5
           How to Overcome Negativity in the Workplace
                    The Path from Pessimism to Optimism                             E-MGT0311         4
                    Proactive Approaches to Stop Negativity                         E-MGT0312         2
                    Overcoming Organizational Negativity                            E-MGT0313         2
           Performance Appraisal
                    Continuous Performance Assessment                               E-MGT0341        3.5
                    Reviewing Performance                                           E-MGT0342         4
                    Performance Appraisals Simulation                               E-MGT0340        0.5
                    Performance Appraisals Blended Learning Toolkit                 E-BLTMG034
           Managing Contractors and Temporary Employees
                    Doing Business with Independent Contractors                     E-MGT0701        4.5
                    Hiring Temporary (Contingent) Employees                         E-MGT0702         5
                    Managing Contingent Employees                                   E-MGT0703        4.5
                    Legal Pitfalls Regarding Independent Contractors                E-MGT0704         3
                    Working with Temporary Agencies                                 E-MGT0705        5.5
                    Hiring and Managing Contractors Simulation                      E-MGT0700        0.5
                    Final Exam: Managing Contractors and Temporary Employees        E-FE0009
Leadership Curriculum
           Moving from Management to Leadership
                    Recognizing a Leader                                            E-LED01a01        5
                    The Communication of a Shared Vision                            E-LED01a02        5
                    Leading by Enabling                                             E-LED01a03        4
                    Communication and Leadership                                    E-LED01a05        4
                    Coaching Performance                                            E-LED01a06        2


                                                                                                              93 of 116
                                                                                         Estimated
                                                                                          Duration
Curriculum Series                                           Course Title   Course Code     Hours

                    Leadership and Change                                  E-LED01a07       1.5
                    The Model Leader                                       E-LED01a08        2
                    Moving from Management to Leadership Simulation        E-LED001A        0.5
                    Growing from Management into Leadership Simulation     E-LED001B        0.5
          Leading from the Front Line
                    Challenges of the 21st Century                         E-LED0121         2
                    Organizational Culture and Leadership                  E-LED0122        2.5
                    Energizing and Empowering Employees                    E-LED0123        2.5
                    Leadership and the Knowledge Worker                    E-LED0124        2.5
                    Leading Change from the Front Line                     E-LED0125        2.5
                    Dynamics of Leadership                                 E-LED0126         3
                    Leading from the Front Line Simulation                 E-LED0120        0.5
          Going from Management to Leadership
                    The Mark of a Leader                                   E-LED0141        4.5
                    Communicating a Shared Vision                          E-LED0142        4.5
                    The Enabling Leader                                    E-LED0143         5
                    Communicating as a Leader                              E-LED0145        4.5
                    Coaching for Performance                               E-LED0146        2.5
                    Leading through Change                                 E-LED0147         3
                    The Leader as a Model                                  E-LED0148         3
                    Going from Management to Leadership Simulation         E-LED0140        0.5
                    Growing from a Manager to a Leader Simulation          E-LED014S        0.5
                    Going from Management to Leadership                    E-BLTLE014
          Business Execution
                    Foundations for Business Execution                     E-LED0151         7
                    Creating a Business Execution Culture                  E-LED0152         8
                    Business Execution in Action                           E-LED0153         5
                    Business Execution Simulation                          E-LED0150        0.5
                    Business Execution Blended Learning Toolkit            E-BLTLE015
          Leading the Workforce Generations
                    Introduction to Work Force Generations                 E-LED0231        2.5
                    Attracting, Developing, and Retaining Generations      E-LED0232         3
                    Leading Silent Generation and Baby Boom Workers        E-LED0233         3
                    Leading Generations X and Next                         E-LED0234        3.5


                                                                                                     94 of 116
                                                                                                     Estimated
                                                                                                      Duration
        Curriculum Series                                         Course Title         Course Code     Hours

                            Making Cross-generational Teams Work                       E-LED0235         3
                            Cross-generational Workers in the 21st Century             E-LED0236         3
                            Leading the Workforce Generations Simulation               E-LED0230        0.5
                  Succession Planning for Business Environment
                            Succession Planning Overview                               E-LED0301         2
                            Succession Planning Strategies                             E-LED0302        4.5
                            Succession Planning and Human Resources                    E-LED0303         5
                            Succession Planning Management                             E-LED0304        2.5
                            Initiating a Succession Plan Simulation                    E-LED0300        0.5
                            Implementing a Succession Plan Simulation                  E-LED030S        0.5
PROFESSIONAL EFFECTIVENESS
        Communication Curriculum
                  How to Write an Effective Internal Business Case
                            Preparing a Business Case                                  E-COM01a01       2.5
                            Writing a Business Case                                    E-COM01a02       2.5
                            Presenting Your Case                                       E-COM01a03       2.5
                            Preparing an Effective Internal Business Case Simulation   E-COM001A        0.5
                  Business Interpersonal Communication Skills
                            The Process of Interpersonal Communication                 E-COM02a01        3
                            The Mechanics of Communicating Effectively                 E-COM02a02        3
                            Workplace Communication Skills                             E-COM02a03        3
                            Communicating for Results                                  E-COM02a04       3.5
                            Leadership Communication Skills                            E-COM02a05       3.5
                            Resolving Conflict with Communication Skills               E-COM02a06        3
                            Communicating for Contacts                                 E-COM02a07        3
                            Business Interpersonal Communication Skills Simulation     E-COM002A        0.5
                            Team Interpersonal Communication Skills Simulation         E-COM002B        0.5
                  Effective Listening
                            Listening Basics                                           E-COM03a01        1
                            Listening to Comprehend                                    E-COM03a02        4
                            Higher Purpose Listening                                   E-COM03a03       1.5
                            Enhancing Listening Skills                                 E-COM03a04        2
                            Effective Listening Simulation                             E-COM003A        0.5
                  Working with and Managing Difficult People


                                                                                                                 95 of 116
                                                                                                Estimated
                                                                                                 Duration
Curriculum Series                                          Course Title           Course Code     Hours

                    Difficult People in the Workplace Environment                 E-COM04a01        3
                    How to Work with Aggressive People                            E-COM04a02        3
                    How to Work with Negative People and Procrastinators          E-COM04a03        3
                    How to Work with Arrogant and Duplicitous People              E-COM04a04        2
                    Working with and Managing Difficult People Simulation         E-COM004A        0.5
                    Effective Communication with Difficult Coworkers Simulation   E-COM004B        0.5
          Giving Successful Presentations
                    Presenting Successfully                                       E-COM05a01        3
                    Delivering the Message                                        E-COM05a02        3
                    Available Presentation Resources                              E-COM05a03       3.5
                    Giving Successful Presentations Simulation                    E-COM005A
          The Effective Business Meeting
                    The Effective Business Meeting                                E-COM06a01       2.5
                    Leading an Effective Business Meeting                         E-COM06a02       2.5
                    Participating Effectively in a Business Meeting               E-COM06a03       2.5
                    The Effective Business Meeting Simulation                     E-COM006A        0.5
          Conflict in the Workplace
                    Perspectives on Conflict in the Workplace                     E-COM07a01       3.5
                    Handling Conflict                                             E-COM07a02       3.5
                    Managing Organization Conflict                                E-COM07a03       3.5
                    Conflict in the Workplace Simulation                          E-COM007A        0.5
                    Managing Workplace Conflict Simulation                        E-COM007B        0.5
          Getting the Results You Want: Negotiating to Win
                    Crafting Deals                                                E-COM08a01       2.5
                    Connecting and Communicating                                  E-COM08a02        2
                    The Process of Negotiation                                    E-COM08a03        3
                    The Dynamics of Interacting                                   E-COM08a04        2
                    Negotiating Inclusively                                       E-COM08a05        2
                    What to Do When the Going Gets Tough                          E-COM08a06        2
                    Mastering Negotiation                                         E-COM08a07       1.5
                    Winning Negotiation Simulation                                E-COM008A        0.5
          Emotional Intelligence at Work
                    Defining Emotional Intelligence                               E-COM09a01        2
                    Emotional Intelligence in the Workplace                       E-COM09a02       1.5


                                                                                                            96 of 116
                                                                                           Estimated
                                                                                            Duration
Curriculum Series                                             Course Title   Course Code     Hours

                    Emotional Intelligence and Teamwork                      E-COM09a03        2
                    Increasing Emotional Intelligence                        E-COM09a04        2
                    Emotionally Intelligent Leadership                       E-COM09a05        2
                    Emotional Intelligence at Work Simulation                E-COM009A        0.5
          Communicating Assertively
                    Asserting Yourself Professionally                        E-COM10a01       2.5
                    Assertiveness from Inside to Outside                     E-COM10a02       2.5
                    Communicating Assertively Simulation                     E-COM010A        0.5
          Professionalism and Business Etiquette
                    Standard Business Etiquette                              E-COM11a01      2.25
                    Communication Business Etiquette                         E-COM11a02      2.25
                    Etiquette at the Business Meeting                        E-COM11a03       2.5
                    Business Etiquette for Supervisors                       E-COM11a04       2.5
                    Professionalism and Business Etiquette Simulation        E-COM011A        0.5
          Building Improved Work Relationships
                    Effective Interfunctional Relationships                  E-COM12a01
                    Effective Intercultural Relationships                    E-COM12a02
                    Effective Intergender Relationships                      E-COM12a03
                    Effective Relationships with Customers                   E-COM12a04
                    Effective Relationships with Business Partners           E-COM12a05
                    Building Improved Work Relationships Simulation          E-COM012A
          Business Writing Essentials
                    Writing with Intention                                   E-COM0011         4
                    Avoiding Errors in Usage and Punctuation                 E-COM0012        4.5
                    Avoiding Grammatical Errors in Business Writing          E-COM0013        4.5
                    Crisp Composition                                        E-COM0014        4.5
                    Writing to Reach the Audience                            E-COM0015         3
                    Getting the Most from Business Documents                 E-COM0016         4
                    The Writing Process                                      E-COM0017         5
                    Business Writing Essentials                              E-BLTO001
                    Business Writing Essentials Using Microsoft Word         E-BLTO001A
                    Final Exam: Business Writing Essentials                  E-FE0011
          International Communications
                    The Impact of Culture on Communication                   E-COM0021        2.5


                                                                                                       97 of 116
                                                                                          Estimated
                                                                                           Duration
Curriculum Series                                            Course Title   Course Code     Hours

                    The Art of Global Communication                         E-COM0022        3.5
                    Improving Your Cross-cultural Communications            E-COM0023         3
                    International Communications Simulation                 E-COM0020        0.5
                    Cross-cultural Communications Simulation                E-COM002S        0.5
          Emotional Intelligence in the Workplace
                    What Is Emotional Intelligence?                         E-COM0141        2.5
                    Emotional Intelligence at Work                          E-COM0142        2.5
                    Teamwork and Emotional Intelligence                     E-COM0143        2.5
                    Increasing Your Emotional Intelligence                  E-COM0144        2.5
                    The Emotionally Intelligent Leader                      E-COM0145        2.5
                    Emotional Intelligence in the Workplace Simulation      E-COM0140        0.5
          Assertive Communication
                    Professional Assertiveness                              E-COM0171         3
                    Assertiveness from the Inside Out                       E-COM0172         3
                    Assertive Communication Simulation                      E-COM0170        0.5
          Business Etiquette and Professionalism
                    Everyday Business Etiquette                             E-COM0181         3
                    Communication Etiquette                                 E-COM0182        2.5
                    Etiquette and the Business Meeting                      E-COM0183        2.5
                    Etiquette for Supervisors                               E-COM0184         3
                    Business Etiquette and Professionalism Simulation       E-COM0180        0.5
          Building Better Work Relationships
                    Building Effective Interfunctional Relationships        E-COM0191        2.5
                    Building Effective Intercultural Relationships          E-COM0192         3
                    Building Effective Intergender Relationships            E-COM0193        2.5
                    Working Effectively with Customers                      E-COM0194        2.5
                    Working Effectively with Business Partners              E-COM0195         3
                    Building Better Work Relationships Simulation           E-COM0190        0.5
          Business Grammar Essentials
                    Foundations of Grammar                                  E-COM0201        2.5
                    Sentence Construction                                   E-COM0202         2
                    Understanding Writing Mechanics                         E-COM0203         2
                    Punctuating with Skill                                  E-COM0204         2
          Email Essentials


                                                                                                      98 of 116
                                                                                               Estimated
                                                                                                Duration
Curriculum Series                                           Course Title         Course Code     Hours

                    Essentials of Electronic Communication                       E-COM0231        1.5
                    Optimizing Email at Work                                     E-COM0232         2
                    E-mail and Organizational Communication                      E-COM0233        2.5
                    E-mail as a Marketing Tool                                   E-COM0234         2
                    E-mail Essentials using Microsoft Outlook                    E-BTLO023
          Delivering Successful Presentations
                    Presenting to Succeed                                        E-COM0301        4.5
                    Delivering Your Message                                      E-COM0302        4.5
                    Presentation Resources Available to You                      E-COM0303         5
                    Delivering Successful Presentations Simulation               E-COM0300        0.5
                    Presentation Skills Blended Learning Toolkit                 E-BTLO030
                    Combining Presentation Skills with MS PowerPoint             E-BTLO030A
          Telephone Skills For Business Professionals
                    Effective Telephone Techniques                               E-COM0411         5
                    Making Telephone Calls Count                                 E-COM0412        3.5
                    Telephone Skills for Business Professionals Simulation       E-COM0410        0.5
          Getting Results Without Authority
                    Building Relationships to Get Results                        E-COM0511        2.5
                    Teamwork and Results Without Authority                       E-COM0512        2.5
                    Leadership Without Authority                                 E-COM0513         3
                    Gaining Allies, Creating Change                              E-COM0514         3
                    Getting Results through Communication                        E-COM0515         3
                    Getting Results from the Boss                                E-COM0516         3
                    Getting Results without Authority Simulation                 E-COM0510        0.5
          Effective Use of Feedback for Business
                    An Essential Guide to Giving Feedback                        E-COM0521        2.5
                    Coping with Criticism and Feedback                           E-COM0522         5
                    Giving Feedback to Colleagues                                E-COM0523        4.5
                    Team Feedback: A guide                                       E-COM0524         4
                    Giving Feedback: A Manager's Guide                           E-COM0525         4
                    Effective Feedback for Employees and Colleagues Simulation   E-COM0520        0.5
                    Effective Use of Feedback for Teams Simulation               E-COM052S        0.5
          Anger Management in The Workplace
                    Experiencing Anger                                           E-COM0701         5


                                                                                                           99 of 116
                                                                                          Estimated
                                                                                           Duration
Curriculum Series                                           Course Title    Course Code     Hours

                    Managing Your Anger                                     E-COM0702        5.5
                    Managing Anger in the Workplace Simulation              E-COM0700        0.5
Foundation Skills Curriculum
           Basic Business Math Skills
                    Whole Numbers, Fractions, and Equations                 E-FNDT0101        4
                    Decimals and Percents                                   E-FNDT0102        2
                    Ratios, Averages and Graphs                             E-FNDT0103        2
Personal Development Curriculum
           Take Control of Your Time by Working More Effectively
                    Your Time and You                                       E-PD01a01         3
                    Techniques for Improved Time Management                 E-PD01a02        2.5
                    Developing Excellent Time Management Habits             E-PD01a03        3.5
                    Taking Control of Your Time Simulation                  E-PD001A         0.5
           Business Ethics
                    Making Decisions Ethically                              E-PD02a01        2.5
                    Business Ethics for Managers                            E-PD02a02        1.5
                    Understanding Organizational Ethics                     E-PD02a03         3
                    Social Responsibility in Corporations                   E-PD02a04         3
                    Business Ethics Simulation                              E-PD002A         0.5
           Handling Organizational Change
                    Views on Organizational Change                          E-PD03a01
                    Preparing for Change                                    E-PD03a02
                    Communication during Organizational Change              E-PD03a03
                    Handling Organizational Change Simulation               E-PD003A
           Creativity and Innovation in the Workplace
                    The Foundations of Creativity and Innovation            E-PD0031         4.5
                    Generating Creative and Innovative Ideas                E-PD0032         3.5
                    Evaluating Creative and Innovative Ideas                E-PD0033         3.5
                    Implementing Creative and Innovative Ideas              E-PD0034          5
                    Creativity and Innovation in the Workplace Simulation   E-PD0030         0.5
                    Creativity and Innovation in the Workplace              E-BLTPD003
           Fast-tracking Your Career
                    Get Your Career on the Fast Track                       E-PD0131         2.5
                    Basic Business Skills to Get You on the Fast Track      E-PD0132         2.5


                                                                                                      100 of 116
                                                                                                Estimated
                                                                                                 Duration
Curriculum Series                                            Course Title         Course Code     Hours

                    Communication Skills to Fast-track Your Career                E-PD0133         2.5
                    Interpersonal Skills on the Fast Track                        E-PD0134         2.5
                    The Boss Factor                                               E-PD0135          3
                    Improving Your Image                                          E-PD0136          3
                    Fast-Tracking Your Career Simulation                          E-PD0130         0.5
          Working More Effectively - Taking Control of Your Time
                    You and Your Time                                             E-PD0151          5
                    Techniques for Better Time Management                         E-PD0152          5
                    Developing Good Time Management Habits                        E-PD0153         4.5
                    Working More Effectively Simulation                           E-PD0150         0.5
                    Time Management Blended Learning Toolkit                      E-BLTD015
                    Taking Control of Your Time Using Microsoft Outlook           E-BLTD015A
          Ethics in Business
                    Ethical Decision Making                                       E-PD0171         3.5
                    Managerial Business Ethics                                    E-PD0172         2.5
                    Organizational Ethics                                         E-PD0173         3.5
                    Corporate Social Responsibility                               E-PD0174          3
                    Ethics in Business Simulation                                 E-PD0170         0.5
                    Ethics in Business                                            E-BLTD017
          Living a Balanced Life
                    Finding Your Life Balance                                     E-PD0181         4.5
                    Success Over Stress                                           E-PD0182         4.5
                    Strategies for Better Balance                                 E-PD0183          5
                    Living a Balanced Life Simulation                             E-PD0180         0.5
                    Living a Balanced Life                                        E-BLTD018
          Dealing with Organizational Change
                    Perspectives on Organizational Change                         E-PD0191          3
                    Being Prepared for Change                                     E-PD0192         3.5
                    Communicating During Organizational Change                    E-PD0193         3.5
                    Dealing with Organizational Change Simulation                 E-PD0190         0.5
                    Dealing with Organizational Change Blended Learning Toolkit   E-BLTD019
          Problem-solving and Decision-making for Business
                    Foundations of Effective Thinking                             E-PD0231         3.5
                    Framing the Problem                                           E-PD0232          3


                                                                                                            101 of 116
                                                                                                                    Estimated
                                                                                                                     Duration
        Curriculum Series                                             Course Title                    Course Code     Hours

                            Generating Alternatives in Problem Solving                                E-PD0233         2.5
                            Dynamic Decision Making                                                   E-PD0234         2.5
                            Implementing and Evaluating a Decision                                    E-PD0235          3
                            Problem Solving and Decision Making in Groups                             E-PD0236         2.5
                            Creative Problem Solving and Effective Thinking Simulation                E-PD0230         0.5
                            Rational Problem Solving and Decision-making Simulation                   E-PD023S         0.5
                            Problem-solving & Decision-making for Business Blended Learning Toolkit   E-BLTD023
                   Working without a Net - The Business of Risk
                            Risk Basics                                                               E-PD0241          2
                            Approaches to Risk Management                                             E-PD0242          2
                            Decisions and Risk                                                        E-PD0243          2
                            Strategic Planning and Risk Management                                    E-PD0244         2.5
                            Risk Strategies: The Cutting Edge                                         E-PD0245         2.5
                            Working without a Net: Decisions Simulation                               E-PD0240         0.5
                   Achieving Organizational Excellence Through Critical Thinking
                            The Role of Critical Thinking in Organizations                            E-PD0251          4
                            Developing Fundamental Critical Thinking Skills                           E-PD0252          3
                            Strategies for Facilitating Critical Thinking                             E-PD0253         4.5
                            Critical Thinking Skills for Managing                                     E-PD0254         3.5
                            Organizational Scope of Critical Thinking                                 E-PD0255         3.5
                            Critical Thinking Strategies Simulation                                   E-PD0250         0.5
                   Business Professionalism
                            Personal Accountability: Working for Your Inner Boss                      E-PD0261         2.5
                            Self-empowerment: Managing from Within                                    E-PD0262         2.5
                            Goals and Goal Setting                                                    E-PD0263          2
                            Developing a Positive Attitude                                            E-PD0264         2.5
                            Successful Lifelong Learning                                              E-PD0265         2.5
                            Business Professionalism Simulation                                       E-PD0260         0.5
                            Professionalism in Business Simulation                                    E-PD026S         0.5
PROJECT EFFECTIVENESS
        Project Management Curriculum
                   Project Management for Non-Project Managers
                            Project Management Fundamentals                                           E-PRO01a01       2.5
                            Transitioning into a Project Management Role                              E-PRO01a02        3


                                                                                                                                102 of 116
                                                                                                    Estimated
                                                                                                     Duration
Curriculum Series                                          Course Title               Course Code     Hours

                    Initiating and Planning a Project                                 E-PRO01a03        2
                    Managing a Project                                                E-PRO01a04       2.5
                    Troubleshooting and Closing the Project                           E-PRO01a05        2
                    Project Management for Non-Project Managers Simulation            E-PRO001A        0.5
          Program Management (PMI Standard-aligned)
                    Introduction to Program Management                                E-PRO02a01        2
                    Program Lifecycle and Organization                                E-PRO02a02       2.5
                    Program Management Processes and the Initiating Process Group     E-PRO02a03       1.5
                    Program Planning                                                  E-PRO02a04       2.5
                    The Execution Process Group                                       E-PRO02a05       1.5
                    Monitoring, Controlling, and Closing Programs                     E-PRO02a06        2
          Portfolio Management (PMI® Standard-aligned)
                    Introduction to Portfolio Management                              E-PRO03a01        2
                    Portfolio Management Processes and the Organization               E-PRO03a02        2
                    Portfolio Management Processes                                    E-PRO03a03        2
          Project Management Essentials - (PMBOK® Guide - Third Edition-aligned)
                    An Introduction to Project Management                             E-PRO0511        2.5
                    Project Lifecycles and Stakeholders                               E-PRO0512         2
                    Introduction to Project Process Groups and Initiating a Project   E-PRO0513        1.5
                    Project Planning                                                  E-PRO0514        2.5
                    Executing, Monitoring & Controlling, and Closing a Project        E-PRO0515        1.5
                    Project Management Essentials Simulation                          E-PRO0510        0.5
                    Project Management Essentials                                     E-BLTR051
          Project Integration Management (PMBOK® Guide - Third Edition-aligned)
                    Initiating a Project and Preparing the Project Plan               E-PRO0521        2.5
                    Project Integration: Executing and Completing a Project           E-PRO0522         2
          Project Scope Management (PMBOK® Guide - Third Edition-aligned)
                    Planning Project Scope                                            E-PRO0531        1.5
                    Controlling Project Scope                                         E-PRO0532         2
          Project Time Management (PMBOK® Guide - Third Edition-aligned)
                    Elements of Project Time Management                               E-PRO0541        2.5
                    Project Scheduling                                                E-PRO0542         3
          Project Cost Management (PMBOK® Guide -Third Edition-aligned)
                    Estimating Activity Costs                                         E-PRO0551        1.5


                                                                                                                103 of 116
                                                                                                   Estimated
                                                                                                    Duration
Curriculum Series                                           Course Title             Course Code     Hours

                    Budgeting and Controlling Costs                                  E-PRO0552         2
          Project Quality Management (PMBOK® Guide - Third Edition-aligned)
                    Planning for Quality                                             E-PRO0561         2
                    Performing Quality Assurance and Control                         E-PRO0562        2.5
          Project Human Resource Management (PMBOK® Guide - Third Edition-aligned)
                    Elements of Project Human Resource Management                    E-PRO0571        1.5
                    Implementing Project Human Resource Management                   E-PRO0572         3
                    Project Human Resources Management Simulation                    E-PRO0570        0.5
          Project Communications Management (PMBOK® Guide - Third Edition-aligned)
                    Communications Planning and Information Distribution             E-PRO0581        2.5
                    Performance Reporting and Stakeholder Management                 E-PRO0582         2
                    Project Communications Management Simulation                     E-PRO0580        0.5
          Project Risk Management (PMBOK® Guide - Third Edition-aligned)
                    Planning and Identifying Project Risk                            E-PRO0591        2.5
                    Analyzing Project Risk                                           E-PRO0592         2
                    Responding to and Controlling Project Risk                       E-PRO0593        2.5
          Project Procurement Management (PMBOK® Guide - Third Edition-aligned)
                    Planning Project Procurement and Requesting Seller Responses     E-PRO0601        2.5
                    Choosing Sellers and Administering and Closing Contracts         E-PRO0602        2.5
                    Project Procurement Management Simulation                        E-PRO0600        0.5
          Managing Software Project Outsourcing
                    Making the Right Outsourcing Decision                            E-232192        2.25
                    Planning the Outsourcing Deal                                    E-232202        1.75
                    The Outsourcing Project                                          E-232209        3.25
                    Determining Project Quality Standards and Milestones             E-232224        2.75
                    Measuring Project Outsourcing Success                            E-232292          3
          Project Management Professional Responsibility
                    Ethics and Professional Knowledge                                E-PRO0041         3
                    Stakeholder Interests and Cultural Diversity                     E-PRO0042         3
          Project Management for IT Professionals
                    Introduction to IT Project Management                            E-PRO0351         4
                    Functions of IT Project Management                               E-PRO0352        4.5
                    The Life Cycle of an IT Project                                  E-PRO0353         5
                    Managing the Execution and Control of IT Projects                E-PRO0354        5.5


                                                                                                               104 of 116
                                                                                                                      Estimated
                                                                                                                       Duration
Curriculum Series                                            Course Title                               Course Code     Hours

                    Managing Efficiencies of IT Projects                                                E-PRO0355        4.5
                    Project IT Management Simulation - The Early Stages                                 E-PRO0350        0.5
                    Project IT Management Simulation - Design to Rollout                                E-PRO035S        0.5
                    Final Exam: Project Management for IT Professionals                                 E-FE0013
           Strategic Project Management for IT Projects
                    Strategic Planning and Positioning for IT Projects                                  E-PRO0361         5
                    Strategic Approaches to Managing IT Projects                                        E-PRO0362         5
                    Estimating the IT Project Work Effort                                               E-PRO0363        5.5
                    IT Project Leadership, Authority & Accountability                                   E-PRO0364         6
                    Managing Multiple IT Projects                                                       E-PRO0365        5.5
                    Cost Management and IT Project Trade-offs                                           E-PRO0366        4.5
                    Strategic Project Management for IT Projects Simulation                             E-PRO0360        0.5
                    Final Exam: Strategic Project Management for IT Projects                            E-FE0014
           Test Prep
                    TestPrep Certified Associate in Project Management (CAPM)                           E-TPCAPM
                    Project Management Professional (PMP) PMBOK Guide Third Edition Aligned             E-TPPMP3ED
           Mentoring Assets

                    Mentoring Project Management Professional (PMP) PMBOK Guide Third Edition Aligned   E-mntpmp3
                    Mentoring Certified Associate in Project Management (CAPM) PMBOK Guide Third
                    Edition Aligned                                                                     E-mntcapm3
           Project Management Express Guide Series
                    Project Management Professional Certification (PMP) 2005 Express Guide              E-444123
Team Building Curriculum
           Creating High-performance On-site and Virtual Teams
                    Launching Successful On-site and Virtual Teams                                      E-TEAM0151       5.5
                    Leading Successful On-site Teams                                                    E-TEAM0152        5
                    Leading Virtual Teams                                                               E-TEAM0153        5
                    Facilitating On-site and Virtual Teams                                              E-TEAM0154       4.5
                    Creating High-Performance and Virtual Teams Simulation                              E-TEAM0150       0.5
                    Leading Virtual Teams Simulation                                                    E-TEAM015S       0.5
                    Creating High-performance On-site and Virtual Teams                                 E-BLTTE015
           Participating in Teams
                    Effective Team-building Strategies                                                  E-TEAM0171        4
                    Effectively Communicating in Teams                                                  E-TEAM0172        3


                                                                                                                                  105 of 116
                                                                                                 Estimated
                                                                                                  Duration
        Curriculum Series                                           Course Title   Course Code     Hours

                            The Individual's Role in a Team                        E-TEAM0173       3.5
                            Participating in Teams Simulation                      E-TEAM0170       0.5
                            Participating in Teams                                 E-BLTTE017
                   Making Teams Work: Capitalizing on Conflict
                            Team Conflict: The Seeds of Dissent                    E-TEAM0211       3.5
                            Analyzing Workplace War Zones                          E-TEAM0212       2.5
                            Getting Past Clashes: Valuing Team Diversity           E-TEAM0213       2.5
                            Conquering Conflict through Communication              E-TEAM0214        3
                            The Path to Peace and Harmony                          E-TEAM0215       2.5
                            Manager's Performance Guide - Team Conflict Skills     E-TEAM0216       1.5
                            Making Teams Work Simulation                           E-TEAM0210       0.5
        Business Analysis
                   Certified Business Analysis Professional (CBAP)
                            Core Concepts in Business Analysis                     E-CON01a01       1.5
                            Enterprise Analysis and Making a Business Case         E-CON01a02       2.5
                            Introduction to Requirements Planning                  E-CON01a03        2
                            Requirements Planning and Management                   E-CON01a04       2.5
                            Eliciting Requirements                                 E-CON01a05       3.5
                            Analyzing Requirements Using Models                    E-CON01a06        3
                            Refining and Documenting Requirements                  E-CON01a07       1.5
                            Communicating and Implementing Requirements            E-CON01a08        3
SALES and CUSTOMER FACING SKILLS
        Sales Curriculum
                   Field Sales Skills
                            Field Sales Foundations                                E-SALE0101       3.5
                            Planning Your Field Sales Approach                     E-SALE0102       4.5
                            Applying Your Field Sales Approach                     E-SALE0103        4
                            Completing Your Field Sales Approach                   E-SALE0104       3.5
                            Field Sales Skills Simulation                          E-SALE0100       0.5
                            Field Sales Skills Blended Learning Toolkit            E-BLTSA010
                   Territorial Account Sales Skills
                            The Territorial Account Sales Approach                 E-SALE0111        3
                            Understanding Your Target Customer's Business          E-SALE0112       3.5
                            Effectively Using Customer-focused Research Meetings   E-SALE0113       3.5


                                                                                                             106 of 116
                                                                                                         Estimated
                                                                                                          Duration
Curriculum Series                                          Course Title                    Course Code     Hours

                    Gaining Access to Key Personnel at Your Target Accounts                E-SALE0114       3.5
                    Delivering High-impact Territorial Account Sales (TAS) Presentations   E-SALE0115        5
                    Territorial Account Sales Skills Simulation                            E-SALE0110       0.5
          Inside Sales Skills
                    Preparing for Outbound Sales Calls                                     E-SALE0121        6
                    Initiating Outbound Sales Calls                                        E-SALE0122       3.5
                    Completing Outbound Sales Calls                                        E-SALE0123        5
                    Preparing for Inbound Sales Calls                                      E-SALE0124        5
                    Completing Inbound Sales Calls                                         E-SALE0125        5
                    Inside Sales Skills Simulation                                         E-SALE0120       0.5
                    Inside Sales Skills Blended Learning Toolkit                           E-BLTSA012
          Strategic Account Sales Skills
                    The Strategic Account Sales Approach                                   E-SALE0131        3
                    Understanding Your Customer                                            E-SALE0132       3.5
                    Conducting Effective Sales Research Meetings                           E-SALE0133       3.5
                    Working with Your Customer's Key Players                               E-SALE0134       3.5
                    Delivering High-Impact Sales Presentations                             E-SALE0135        6
                    Strategic Account Sales Skills Simulation                              E-SALE0130       0.5
                    Strategic Account Sales Skills                                         E-BLTSA013
          Sales Team Management
                    Building a Winning Sales Team                                          E-SALE0151       5.5
                    Using Business Tools to Manage Sales Teams                             E-SALE0152        3
                    Motivating a Winning Sales Team                                        E-SALE0153       4.5
                    Communicating in Sales Teams                                           E-SALE0154       2.5
                    Sales Team Management Simulation                                       E-SALE0150       0.5
          Selling at the Executive Level
                    Prepare for Success                                                    E-SALE0221        3
                    Strategic Planning                                                     E-SALE0222       3.5
                    Progressing through the Complex Sale                                   E-SALE0223        4
                    Presenting Your Proposition                                            E-SALE0224        4
                    Negotiating to Mutual Benefit                                          E-SALE0225        4
                    From Executive-level Sale to Strategic Partnership                     E-SALE0226        4
                    Preparing for the Executive-level Sale Simulation                      E-SALE0220       0.5
                    Progressing through the Complex Sale Simulation                        E-SALE022S       0.5


                                                                                                                     107 of 116
                                                                                                            Estimated
                                                                                                             Duration
Curriculum Series                                         Course Title                        Course Code     Hours

                    Closing Executive-level Sales Simulation                                  E-SALE022T       0.5
                    Selling at the Executive Level Blended Learning Toolkit                   E-BLTSA022
           SalesUniversity Sales Orientation: Professional Selling in the Knowledge Economy
                    The Profession of Selling                                                 E-SALE0401       3.5
                    Professional Selling in the Knowledge Economy                             E-SALE0402        5
                    Professional Selling in the Knowledge Economy Simulation                  E-SALE0400       0.5
           SalesUniversity Sales Math 101: Developing a Sales Plan for Success
                    Sales Math 101: Developing a Sales Plan for Success                       E-SALE0411        4
           SalesUniversity Sales Manufacturing: A Success Model
                    Sales Manufacturing (TM): Identifying Sales Opportunities                 E-SALE0421        5
                    Sales Manufacturing (TM): Sales Production                                E-SALE0422        6
                    Sales Manufacturing: Opportunity Development Simulation                   E-SALE0420       0.5
           SalesUniversity Communication 101
                    Sales Communications Foundations                                          E-SALE0431        7
                    Sales Communications Essentials                                           E-SALE0432        7
                    Telesales Communications                                                  E-SALE0433        6
                    Sales Communication Techniques Simulation                                 E-SALE0430       0.5
Customer Service Curriculum
           HDI - Customer Support Specialist, Professionalism
                    The Customer Support Specialist (CSS)                                     E-CUS01a01       3.5
                    Support Center Services                                                   E-CUS01a02       2.5
                    Establishing Team and Customer Relationships                              E-CUS01a03       2.5
                    Customer Support Specialist Professionalism Simulation                    E-CUS001A        0.5
           HDI - Customer Support Specialist
                    Interacting with the Customer                                             E-CUS02a01        3
                    Effective Communication Skills                                            E-CUS02a02        3
                    Managing Conflict, Stress, and Time                                       E-CUS02a03       2.5
                    Customer Support Specialist Simulation                                    E-CUS002A        0.5
           HDI - Customer Support Specialist, Process
                    Customer Service Procedures                                               E-CUS03a01       3.5
                    Managing the Quality of the Customer Support Service Center               E-CUS03a02       3.5
                    Management Tools and Metrics                                              E-CUS03a03        2
           Excelling at Customer Service
                    Corporate Culture: Building the Service Foundation                        E-CUS05a01        3


                                                                                                                        108 of 116
                                                                                           Estimated
                                                                                            Duration
Curriculum Series                                             Course Title   Course Code     Hours

                    The Fundamentals of Exceptional Customer Service         E-CUS05a02        3
                    The Customer's Voice                                     E-CUS05a03        5
                    Advancing Service Expertise                              E-CUS05a04       3.5
                    Customers, Confrontation and Conflict                    E-CUS05a05        5
                    Overcoming Difficult Service Situations                  E-CUS05a06       4.5
                    The EXCEL Acronym: Instilling Service Excellence         E-CUS05a07        5
                    Service Teams and Service Stars                          E-CUS05a08        5
                    Excel at Customer Service Simulation                     E-CUS005A        0.5
                    Providing Customer Service Simulation                    E-CUS005B        0.5
          How to Excel at Customer Service
                    Building the Service Foundation: Corporate Culture       E-CUS0101        3.5
                    Fundamentals of Exceptional Customer Service             E-CUS0102        3.5
                    The Voice of the Customer                                E-CUS0103        4.5
                    Advancing Your Service Expertise                         E-CUS0104        4.5
                    Customers, Conflict and Confrontation                    E-CUS0105        5.5
                    Overcoming Challenging Service Situations                E-CUS0106         6
                    Instilling Service Excellence: the EXCEL Acronym         E-CUS0107        7.5
                    Service Stars and Service Teams                          E-CUS0108        5.5
                    Excelling at Customer Service Simulation                 E-CUS0100        0.5
                    Customer Service Simulation                              E-CUS010S        0.5
                    How to Excel at Customer Service                         E-BTLU010
          Frontline Call Center Skills
                    The Call Center Industry                                 E-CUS0111        2.5
                    Call Center Communication Skills                         E-CUS0112        4.5
                    Call Center Customer Service                             E-CUS0113        3.5
                    Call Center Telephone Sales                              E-CUS0114         3
                    Frontline Call Center Skills Simulation                  E-CUS0110        0.5
          Measuring Customer Satisfaction
                    Discovering What Your Customers Want                     E-CUS0131        2.5
                    Developing Customer Satisfaction Surveys                 E-CUS0132         3
                    Customer Satisfaction: Analysis and Implementation       E-CUS0133        2.5
                    Measuring Customer Satisfaction Simulation               E-CUS0130        0.5
          Internal Customer Service
                    Excellence in Internal Customer Service                  E-CUS0141         5


                                                                                                       109 of 116
                                                                                                  Estimated
                                                                                                   Duration
Curriculum Series                                           Course Title            Course Code     Hours

                    Working With Internal Customers                                 E-CUS0142         4
                    Overcoming Internal Customer Service Problems                   E-CUS0143        3.5
                    Internal Customer Service: Conflict and Complaints Simulation   E-CUS0140        0.5
          Internal Customer Service Agent Skills
                    The Customer Service Agent in Action                            E-CUS0151        4.5
                    Professional Skills for Customer Service Agents                 E-CUS0152        4.5
                    Managing Challenges in Customer Service                         E-CUS0153         5
                    Cross-selling in a Customer Service Call                        E-CUS0154        5.5
                    Customer Service Agent Skills Simulation                        E-CUS0150        0.5
          Technical Support Agent Skills
                    The Contact Center and Technical Support Agent                  E-CUS0161        4.5
                    Technical Support Essentials                                    E-CUS0162         5
                    Assessing Customer Behavior                                     E-CUS0163        4.5
                    Technical Support Agent Survival Skills                         E-CUS0164        3.5
                    Technical Support Agent Skills Simulation                       E-CUS0160        0.5
          Managing A Customer-Focused Department
                    Identifying Your Customer's Expectations                        E-CUS0171        4.5
                    Using Surveys to Measure Customer Satisfaction                  E-CUS0172         3
                    Bridge The Expectations Gap                                     E-CUS0173        4.5
                    Leading A Customer-Focused Team                                 E-CUS0174         4
                    Managing a Customer-focused Department Simulation               E-CUS0170        0.5
          IT Infrastructure Library (ITIL) Foundations V3
                    ITIL V3 - ITIL and the Service Lifecycle                        E-ITIL_a01       1.5
                    ITIL V3 - Service Strategy Fundamentals                         E-ITIL_a02       2.5
                    ITIL V3 - Service Strategy Processes                            E-ITIL_a03        1
                    ITIL V3 - Service Design Fundamentals                           E-ITIL_a04        2
                    ITIL V3 - Service Design Processes                              E-ITIL_a05       2.5
                    ITIL V3 - Service Transition Processes and Principles           E-ITIL_a06       2.5
                    ITIL V3 - Service Operation Principles and Functions            E-ITIL_a07        2
                    ITIL V3 - Service Operation Processes                           E-ITIL_a08       1.5
                    ITIL V3 - Continual Service Improvement Fundamentals            E-ITIL_a09       1.5
          IT Infrastructure Library (ITIL) Foundations
                    ITIL: The Service Desk and Incident Management                  E-CUS0181        3.5
                    ITIL: Configuration and Release Management                      E-CUS0182         3


                                                                                                              110 of 116
                                                                                                                Estimated
                                                                                                                 Duration
Curriculum Series                                          Course Title                           Course Code     Hours

                    ITIL: Service Level and Capacity Management                                  E-CUS0183         2.5
                    ITIL: Problem and Change Management                                          E-CUS0184         2.5
                    ITIL: Continuity and Availability Management                                 E-CUS0185         2.5
                    ITIL: Financial and Security Management                                      E-CUS0186          2
            Inbound Call Center Management
                    The Inbound Call Center                                                      E-CUS0211         2.5
                    Inbound Call Center Management: Leadership                                   E-CUS0212          3
                    Inbound Call Centers: People Management                                      E-CUS0213          3
                    Inbound Call Center Technology                                               E-CUS0214          4
                    Performance Metrics for an Inbound Call Center                               E-CUS0215         2.5
            Mentoring Assets
                    Mentoring Information Technology Infrastructure Library Foundations (ITIL)   E-mntitfv1
                    Mentoring hdo-400 HDI Customer Support Specialist (CSS)                      E-mnthd400
                    Mentoring ITIL V3 Foundation (ITV3F)                                         E-mntitv3f
            TestPreps
                    Information Technology Infrastructure Library Foundations (ITIL)             E-TPITFV1
                    ITIL V3 Foundation (ITV3F)                                                   E-TPITV3F
Consulting Skills
            Consulting with the External Client
                    Essentials of External Consulting                                            E-CON0111          5
                    The Client-Consultant Relationship                                           E-CON0112          5
                    Diagnosing and Planning                                                      E-CON0113          4
                    Managing Delivery                                                            E-CON0114         3.5
                    Evaluation and Review                                                        E-CON0115          4
                    Consulting with the External Client Simulation                               E-CON0110         0.5
            Consulting with the Internal Client
                    Essentials of Internal Consulting                                            E-CON0121          4
                    Internal Consulting Skills                                                   E-CON0122         3.5
                    Establishing a Relationship with Internal Clients                            E-CON0123          4
                    A Workable Solution for Internal Clients                                     E-CON0124          4
                    Evaluating Internal Assignments                                              E-CON0125         4.5
                    Consulting with the Internal Client Simulation                               E-CON0120         0.5
            Internal Consulting for the Technical Professional
                    The Technical Professional as Internal Consultant                            E-CON0131          4


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                                                                                                                     Estimated
                                                                                                                      Duration
         Curriculum Series                                         Course Title                        Course Code     Hours

                             Creating Effective Contracts                                              E-CON0132         3
                             Using Data as a Technical Professional Consultant                         E-CON0133         4
                             Resistance and Technical Professional Consultants                         E-CON0134        2.5
         Industry Foundations
                     Industry Overviews
                             The Automotive Industry Overview                                          E-IND01a01        3
                             The Oil and Gas Industry Overview                                         E-IND01a02       2.5
                             The Pharmaceutical Industry Overview                                      E-IND01a03       2.5
                             The Food and Beverage Industry Overview                                   E-IND01a04       2.5
                             The Health Care Industry Overview                                         E-IND01a05       1.5
                             The Banking Industry Overview                                             E-IND01a06       2.5
                             The Manufacturing Industry Overview                                       E-IND01a07       2.5
                             The Retail Industry Overview                                              E-IND01a08       2.5
                             The Telecommunications Industry Overview                                  E-IND01a09       2.5
                             The Insurance Industry Overview: Version 2                                E-IND01a10        3
                     Industry Overview Series
                             Industry Overview: Information Technology                                 E-IND02a11        2
                             Industry Overview: Federal Government                                     E-IND02a12       1.5
         TestPreps
                     TestPreps
                             HDI Customer Support Specialist                                           TPHDO400
NETg Business
         Communication
                     Communication Skills Curriculum
                             Organizational Communication: The Fundamentals                            E-45241          2.5
                             Organizational Communication: Communicating in the Workplace              E-45242           4
                             Organizational Communication: Managing Communication                      E-45243           3
                             Advanced Business Communication: Guidelines for Effective Communication   E-45271           3
                             Advanced Business Communication: Business Writing for Results             E-45272           3
                             Advanced Business Communication: Effective Business Communication         E-45273           3
         Customer Service
                     Customer Service Curriculum
                             Customer Relationship Management: Fundamentals of CRM                     E-44031           3
                             Customer Relationship Management: Implementing CRM                        E-44032           3


                                                                                                                                 112 of 116
                                                                                                           Estimated
                                                                                                            Duration
Curriculum Series                                           Course Title                     Course Code     Hours

                    Customer Relationship Management: eCRM                                   E-44033          2.5
Economics
             Economics Curriculum
                    Economics: Basic Concepts in Microeconomics                              E-48812           4
                    Economics: Products and Markets                                          E-48813           4
                    Economics: Foundations of Macroeconomics                                 E-48814           4
Government
             Government Curriculum
                    Government Contracting: Overview of Government Contracts                 E-49921           1
                    Government Contracting: Working with Government Contracts                E-49922           3
Human Resources & Workplace Issues
             German Laws for Equality of Treatment
                    AGG (GETA) - Information for Employees                                   E-KN012218        1
                    AGG (GETA) - Information for Management                                  E-KN012219       1.5
             Knowledge Management Curriculum
                    Organizational Learning: Developing a Knowledge Management System        E-44601           4
                    Organizational Learning: Transferring Knowledge within an Organization   E-44602           4
                    Organizational Learning: Deploying a Knowledge Management System         E-44603           4
                    E-Learning Essentials Pt. 1: E-Learning and Successful Strategy          E-48301           3
                    E-Learning Essentials Pt. 2: Marketing Your Solution                     E-48302           3
                    E-Learning Essentials Pt. 3: Deploying and Measuring Your Solution       E-48303           3
             Human Resources Curriculum
                    Exit Interviewing Skills: Preparing for an Exit Interview                E-47014           2
                    Exit Interviewing Skills: Conducting an Exit Interview                   E-47015           3
                    Exit Interviewing Skills: The Termination Process                        E-47016           3
Management and Leadership
             Management Curriculum
                    Business Case: Preparing                                                 E-41095           2
                    Organizational Behavior: Organizational Dynamics for Individuals         E-41101           3
                    Organizational Behavior: Organizational Group Dynamics                   E-41102           2
                    Organizational Behavior: The Organizational System                       E-41103           3
                    Managing the Expert: Understanding Experts                               E-41201           2
                    Managing the Expert: Developing a Successful Environment                 E-41202           4
                    Managing the Expert: Managing the Unique Needs of Experts                E-41203           4


                                                                                                                       113 of 116
                                                                                                   Estimated
                                                                                                    Duration
Curriculum Series                                          Course Title              Course Code     Hours

                    Managing High Performers: Creating a Retention Strategy          E-41221           4
                    Managing High Performers: Defining and Finding High Performers   E-41222           3
                    Managing High Performers: Implementing Recognition Programs      E-41223           3
                    Balanced Scorecard: Corporate Strategy                           E-41401           2
                    Balanced Scorecard: Implementing                                 E-41402           3
                    Balanced Scorecard: Measuring Business Objectives                E-41403           3
                    Talent Management: Knowing Talent                                E-41411          2.5
                    Talent Management: Selecting Talent                              E-41412           3
                    Talent Management: Developing Talent                             E-41413           2
                    Remote Manager Practices - Hiring a Telecommuting Employee       E-41416           1
                    Remote Manager Practices - Communicating with Employees          E-41417           1
                    Remote Manager Practices - Motivating Employees                  E-41418           1
                    Remote Manager Practices- Monitoring Employee Performance        E-41419           1
                    Remote Manager Practices- Delivering Performance Evaluations     E-41420           1
                    Remote Manager Practices- Managing Poor Performance              E-41421           1
             Leadership Curriculum
                    Goal Setting: Reaching Individual Goals                          E-46031           2
                    Goal Setting: Goal Setting Tools for Managers                    E-46032           2
                    Goal Setting: Organizational Goal Setting                        E-46033           2
                    Executive Level Leadership: Becoming an Executive Leader         E-46204           2
                    Executive Level Leadership: Change and the Executive Leader      E-46205           2
                    Executive Level Leadership: Leadership and Communication         E-46206           2
Operations
             Operations Curriculum
                    Quality Management: The Quality Management Process               E-44711           2
                    Quality Management: Quality Management Tools                     E-44712           3
                    Quality Management: Business Process Improvement                 E-44713           4
                    Operations Management: Fundamentals of Operations Management     E-44721           4
                    Operations Management: Operations Components                     E-44722           2
                    Operations Management: Operations Management Tools               E-44723           2
                    ISO 9001: 2000: Overview of Standards                            E-44731           4
                    ISO 9001: 2000: Implementing Standards                           E-44732           4
                    ISO 9001: 2000: The Auditing Process                             E-44733           4
                    Total Quality Management: Fundamentals                           E-44851           3


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                                                                                                                  Estimated
                                                                                                                   Duration
Curriculum Series                                            Course Title                           Course Code     Hours

                      Total Quality Management: Principles                                          E-44852           3
                      Total Quality Management: Implementation and Tools                            E-44853           2
Personal Development
           Personal Development Curriculum
                      Remote Employee Practices - Working as a Telecommuting Employee               43009             3
                      Business Travel Safety: Domestic Travel                                       43061            1.5
                      Business Travel Safety: International Travel                                  43062            1.5
                      Business Travel Safety: Forming a Corporate Travel Safety Program             43063             4
                      Business Travel Safety: Safety Measures for Travelers                         43064             4
Project Management
           Project Management Curriculum
                      Advanced Project Management: Building Productive Stakeholder Relationships    41512             3
                      Advanced Project Management: Project Estimating Techniques                    41513             2
                      Advanced Project Management: Managing Accelerated Projects                    41514             3
                      Advanced Project Management: Setting Up a Project Office                      41515             2
                      Advanced Project Management: Portfolio Management                             41516             3
                      Advanced Project Management: Project Management Maturity                      41517             4
                      Project Leadership: Leading the Project Team                                  41521             3
                      Project Leadership: Communicating Within a Project Team                       41522             2
                      Project Leadership: Overcoming Obstacles                                      41523             3
                      Advanced Project Leadership: Organization, Strategy and Business Needs        41524             2
                      Advanced Project Leadership: Navigating Corporate Structures                  41525             2
                      Advanced Project Leadership: Bringing Home the Value                          41526             3
                      Advanced Project Leadership: Selling Project Management to the Organization   41527             2
                      Project Management: Government                                                41601             2
Sales and Marketing
           Marketing Curriculum
                      Principles of Marketing: Fundamentals of Marketing                            E-42401           2
                      Principles of Marketing: Product Strategy                                     E-42402           4
                      Principles of Marketing: Distribution Strategy                                E-42403           4
                      Principles of Marketing: Promotion Strategy                                   E-42404           4
                      Principles of Marketing: Pricing Strategy                                     E-42405           4
                      Principles of Marketing: Writing a Marketing Plan                             E-42406           2
           Sales Curriculum


                                                                                                                              115 of 116
                                                                                                       Estimated
                                                                                                        Duration
Curriculum Series                                           Course Title                 Course Code     Hours

                     Sales Presentations - Preparing for Sales Presentations             E-44516           2
                     Sales Presentations - Developing High Quality Sales Presentations   E-44517           2
                     Sales Presentations - Delivering the Sales Presentation             E-44518           2
                     Competitive Selling: Defining Value                                 E-44541           2
                     Competitive Selling: Enhancing Value                                E-44542           2
                     Competitive Selling: Beating the Competition                        E-44543           2
                     Sales Negotiations: Fundamentals of Negotiation                     E-44545           2
                     Sales Negotiations: Negotiation Strategies                          E-44546           2
                     Sales Negotiations: Negotiation Execution                           E-44547           2
                     Sales Forecasting: Forecasting for Success                          E-44548           2
                     Sales Forecasting: Forecasting Your Own Accounts                    E-44549           2
                     Sales Forecasting: Applying Forecasting Methods                     E-44550           2
                     Relationship Management: Preparing the Client Relationship          E-44565           2
                     Relationship Management: Building the Client Relationship           E-44566           2
                     Relationship Management: Maintaining the Client Relationship        E-44567           2
Strategic Planning
            Strategic Planning Curriculum
                     Managing Business Risk: Developing a Risk Management Plan           E-42521          1.5
                     Managing Business Risk: Risk Assessment and Control                 E-42522           2
                     Managing Business Risk: Financing and Contingency Planning          E-42523           2
Team Building
            Team Building Curriculum
                     Team Leadership: Developing A High-Performance Team                 E-42204           2
                     Team Leadership: Conducting Productive Team Meetings                E-42205           2
                     Team Leadership: Promoting Your Team's Effectiveness                E-42206           2
                     Project Team Management: Participating in a Project Team            E-42221           2
                     Project Team Management: Team Building Techniques                   E-42222           4
                     Project Teams: Building a Project Team                              E-42223           4
                     Cross-Functional Teams: Goal Setting in a Cross-Functional Team     E-42231           2
                     Cross-Functional Teams: Selecting Cross-Functional Team Members     E-42232          1.5
                     Cross-Functional Teams: Cross-Functional Team Development           E-42233           2
                     Virtual Team Management: Developing Virtual Teams                   E-42301           3
                     Virtual Team Management: Managing Virtual Team Relationships        E-42302          2.5
                     Virtual Team Management: Coaching Virtual Team Members              E-42303           3



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