JOHN RACINE, CPP, PMP 207 E. Water St. #203, Centreville, MD 21617 301-661-6011 firstname.lastname@example.org Strategic Planner Strategic Planning / Management / Business & Systems Analysis / Programming / ERP / MRP / Cost Control Technical Innovation / RFPs / Change Leadership / Workflow Optimization / Startups / Contracts / VRM / SDLC With a proven history of achievements in developing marketable, innovative programs, reducing costs, and increasing efficiencies, I have provided businesses with the information needed for management to create brighte futures for their companies and the world around them. I have worked with many organizations such as BP, Pick Systems, IBM, CSC, MAMSI, and the State of Maryland on projects including corporate organization, planning, public relations, marketing, information tecnology, energy, and which have … Required strategic planning, custom code, improved software quality, and system architecture Needed strong team management, working closely with customers, end-users, and vendors Contained costs, improved product quality & marketability, and increased customer satisfaction Involved detailed research on requirements, best practices, and data security Been delivered below cost and ahead of schedule Key Skills: Labor and Supply chain management, manufacturing efficiencies, alternative energy innovation, Fortune 500, including health insurance and public sector project management experience in strategic planning, marketing promotions, and market share expansion Capable of rapidly synthesizing information and making timely, high-quality decisions Dynamic leadership skills combined with excellent problem solving and team building talents My MBA is from Strayer University, where I graduated as Valedictorian, 2005. My certifications include Project Management (PMP), Certified Pick Programmer (CPP), Microsoft Office Specialist, and SQL programming. I am also an Adjunct Business Professor at Wesley College teaching microcomputer applications to A.A. degree candidates. CAREER HISTORY AND HIGHLIGHTS President & CEO, Racine Enterprises Inc. 1987 – Present. Personal company for contract consulting services to businesses in a variety of industries including government, energy, healthcare, wholesale foods and hard goods, and insurance. Primary skills include strategic planning, marketing, management, vendor relations, business and systems analysis, documentation, programming, system administration, web development, research, QA, and training. Created BP alternative energy strategic plan and designed emblem used on their signage. Proposed and designed campaign, “beyond petroleum”, to promote BP’s diversification program into alternative energy sources. Conceived use of ethanol as 10% gasoline additive, “Invigorate” slogan, BP Solar, merger with ARCO, AMOCO, and Castrol, totaling more than $1B in successful campaigns for BP. Conceived Pick Systems “Flagship” strategic plan and marketing plan for “Advanced Pick (AP)”, including creation of UPdate processor, Menu processor, FlashBasic (translating Basic into C), TCL stacker, inclusion of advanced Basic features, and sending ideas to Pick Licensees. Invented five products addressing multiple applications. Saw the opportunity to address needs in multiple markets. Invented BB4GL RAD Software Tools, Purveyor Software, the rectangular oil bottle, energy-saving window blinds, and a hill-climbing wheelchair. All of these products have been picked up by companies in their industries and are either in use or in development. Representative Consulting Projects: Technical Writer, International Business Machines (IBM). CMS compliance with new ICD-10 standard. Created business requirements document, decision support documents, and system manuals, Asst. Project Manager, State of Maryland. Maryland Modernized Integrated Tax Systems (MITS) project. Modernized Maryland state tax systems using researched best practices. Maryland needed their computerized tax system updated to latest design and technology. Interviewed IT management in 17 states regarding their tax systems, compiling best practices. Managed vendor presentations, researched software options, wrote RFP, and functioned as a business analyst and technical writer, also. John Racine Page Two Software Developer, Ramdata Systems Ltd., UK. Custom programming in RAD Tools and GUI applications. Business Analyst / Technical Writer, Computer Sciences Corporation. Medicare Part D database project. As consultant for CSC, established requirements to transfer Medicare Part D company software to new FACETS software. Provided analysis and research to gather the requirements to convert company’s software from old system to new FACETS software. Wrote business procedures including software and change control. Sr. Systems Analyst, Mid-Atlantic Medical Services Inc., 1997-2004. Managed quality assurance project. Provided team leadership, systems analysis, programming, business and data analysis, training, and technical writing. Converted inefficient data warehouse to Extract, Transform, and Load (ETL) system, saving $1.2M. New data warehouse system used by Mid-Atlantic Medical Services required dedicated program to transport each file. Proposed and programmed parameter-driven ETL system, saving thousands of man-hours. System improved data reliability, eliminated programming errors, and completed data conversion years ahead of schedule. Managed quality of services reporting project required for NCQA accreditation. To earn NCQA, Mid- Atlantic Medical Services needed ERP quality analysis and HEDIS real-time data on quality of their services. Managed and programmed project, producing all data years ahead of schedule. Company obtained full accreditation and recognition for high quality service. Stock prices increased seven-fold. MIS & Inventory Mgr. (CIO), Aireco Supply, 1993 - 1994. Distributor of HVAC systems. Provided management of and migration to IBM AIX UNIX system, hardware/software procurement, and vendor relations management. Increased efficiencies in Aireco’s inventory system, saving thousands of dollars inventory carrying costs. Aireco’s computer hardware was outdated and could not accommodate their processing needs. Converted their system to larger, faster, new mid-range one. New system allowed company to increase from 19 to 23 branches, increasing sales by $6M. Procured telecommunications equipment for, and set up and integrated those new branches. Procured and installed complementary optical storage system for invoice storage, freeing up office space. Set up and customized automated replenishment system. Instituted lost sales tracking. Implemented printing system which eliminated many user licenses. Contracted with new telephone system vendor. Had $80K budget and one direct report. Business Systems Analyst, J.G. Haldeman & Bro., 1987-1992. Wholesale poultry and seafood distributor. Business analysis, computer programming, information systems management, testing, system backup, system administration, training. Designed software identifying profitability by multiple segments, allowing informed decisions and streamlining data entry. J.G.. Haldeman needed better data on cost-centers. Originated, designed, and implemented Activity-Based Cost Accounting System tracking product lines, truck routes, and customer groups. Using reports from this system, management preserved the questioned, but profitable, poultry half of business, removed unprofitable LOBs, routes, and customers, and reduced staff and overtime. Information from reports and efficiency improvements prevented bankruptcy and increased profitability 25%. Designed complete, full feature ERP/MRP software package. Built on the software designed for J.G.Haldeman and negotiated rights to the original code from Honor Foods, which make up 20% of present Purveyor Software. Made radical programming improvements, including full GUI interface and BB4GL RAD Tools. Conducted market survey, proving excellent marketability of software product. Distributed by business partners, software could eventually generate $250-$500K revenue/year. Store Manager, Jekyll's Hide is Leather, 1978-1983. Upscale retail clothing store. Key responsibilities were sales merchandising, bookkeeping, employee scheduling, employee management, payroll, hiring, inventory, and security. Managed a budget of $40K and two employees. Originated successfully implemented plan to create separate luggage and coat stores in clothing chain. PERSONAL INTERESTS Community: Helping the mentally ill return to productive, independent living. Charity: Giving time to Threshold Services, among others. Additional: I enjoy photography, music, DVD and VHS collecting, and am an active MENSA member.