Get documents about "Blockbuster Job Application Forms
W
Description
Blockbuster Job Application Forms document sample
Document Sample
Welcome to 2010 Town
Meetings!
Opportunity for All: How the
American Public Benefits from
Internet Access at U.S.
Libraries
We have witnessed the transformation
State Library of Iowa
of a community service
Up until now, there has been
of Iowa
State Libraryresearch about…
no scientific, national
• How do people use library computers?
• Why do people use library computers?
• How do using library computers affect
people’s lives?
Opportunity for All: How the American Public
Benefits from Internet Access at U.S. Libraries
Key Findings and Highlights from the U.S. Impact Study research, released 3/25/10
Conducted by the University of Washington, sponsored by the Institute for Museum and Library Services
and the Bill & Melinda Gates Foundation
How the study was conducted
Case studies: 4 libraries; 280 interviews
Telephone survey: 2,045 users & 1,131 non-users
Web survey: 401 libraries; 44,881 completed surveys
Library Users and Public Library Internet Users
U.S. Population
Age 14 and Older
Library Visitors
69% of population
Public Library Internet Users
32% of population
45% of library visitors
State Library of Iowa
The Iowa Angle
• 2,324,761 Iowans 15 and older (2000
census)
• FY09-68% or 1,580,837 were library users
• If 45% of Iowa library users were library
Internet users, then 711,377 Iowans used
the service in FY09
• 711,377!
Public Library Internet Use by Age
Access to the Internet
78% have regular access at home, school, or work.
22% of users rely on the public library as their sole source
for computer and the Internet.
Why people use library Internet computers
even when they have their own access
When I'm at home my brother is I love "Google Earth"
always hovering over me trying to and can only access it
get at the computer ... at the library! My
laptop at home (with
a dial-up connection)
I have also used the library for doesn't have enough
purchasing things online when I processing power to
wasn't sure about the security of run it properly.
my own computer.
I use the library
When I first moved, I was unable to get computer when
Internet connection at my home, so I my computer
used my local library's Internet for lets me down.
about 2 weeks.
Libraries and Librarians Make a Difference
“At home, if you run into a problem,
who are you going to turn to?”
67% of users
received one-on-
one help from
library staff or
volunteers.
14% of users
attended a
computer-related
training at the
library.
Types of Help Users Received from Librarians
Using computer equipment 51%
Type of help received
Using library website 34%
Printing or saving files 32%
Finding a specific website 22%
Using office programs 13%
Connecting to library's wireless 12%
Percent of help recipients who received a specific type of help
Library Internet Users Help Others
“I helped a friend track her Green Card
application through the State Department.”
63% of users
accessed library
computers to help
someone else.
User’s relationship to recipient of help
Family 67%
Friend 54%
Stranger 31%
Work related 21%
Percent of users who provide help to others
The Importance of Public Library Internet
Access
Q: What do people accomplish with library
computers?
I print things since I don't have a I use it to visit Fiction L to
printer, look up #s, maps, recipes, get ideas on books I might
weather, use BBB website, book want to read. I often use
hotels, purchase flight &/or bus Microsoft Word to
tickets, compare products, find compose and print. I've
out more info about products, used it to look up criminal
manage my blockbuster account, records and property
keep track of movies, learn about assessments, research
more ways to be green, listen to travel, read arts reviews,
radio & watch music videos with and print out articles.
headphones...
A: Just about everything!
Why Do People Use Library Internet
Connections?
Social connection 60%
Education 42%
Area of user activity
Employment 40%
Health and wellness 37%
Government and legal 34%
Community engagement 33%
Managing finances 25%
Entrepreneurship 7%
Percent of all users
Education
Do homework 37%
42% of users Learn about programs 37%
engaged in Take online class 24%
educational
activities Apply for financial aid 16%
Apply for a program 14%
All education users
How Libraries Help with Education
I live sort of far I am pursuing my master's degree at Drexel completely ONLINE.
away; it takes Most of my research and course postings occur at the library.
me like a half
hour to get
home. So lots of
times I’ll come I completed
here and use the much of my
computers to dissertation
type things for at the
school projects public
… Sometimes it’s library!
much easier for
me to come here
if I have
something in the
evening than go Sometimes my son has homework to do on the computer, and I
all the way back enter with him, and I’m with him there, and I have benefited a lot
home. from that really.
Employment
40% of users Search for job
76%
engaged in opportunity
employment
Research job-related
activities information
61%
3.7 million Work on a resume 47%
people got hired
after using library Receive job-related
25%
training
computers to
submit
applications All employment users
How Libraries Help with Employment
How Libraries Help With Jobs
If you’re just out there
filling out applications and I printed out business
walking around, you get so cards on the color
tired and you give up…But printer. I was recently
in the library, you can do laid-off and having this
what would take you a resource available has
week to do in one day. helped me a great deal
in my job search.
I am a developer and the
library has been a major
help in making resources I used the computer
available that I needed to to take Continuing
keep up with current Education credits for
technology. my job as a nurse.
Health & Wellness
Learn about illness 83%
37% of users Learn about diet 57%
engaged in health
& wellness Learn about a medical
54%
procedure
activities
Learn about medication 51%
11.4 million Learn about fitness
or exercise
45%
people changed
Find information about
their exercise a health care provider
36%
habits after using
Find information on
library computers health insurance
29%
to learn about
Find a support group 17%
fitness
All health users
How Libraries Help with Health & Wellness
How Libraries Help With Jobs
Our son had ringworm
We as a family also go and we didn’t even know
look up different recipes what that was. We looked
for healthy cooking and online and put in his
family exercise and social symptoms and everything
activities for our family and then it told us what
and grandchildren. he had, told us what kind
of medicine to give him.
Because we didn’t know
what he had at all. We
thought it was just a
regular rash.
I access my health-
insurance provider to
schedule and cancel I had breast cancer so I’m
appointments and able to talk with groups
submit health-related of women who’ve had
questions. breast cancer. It’s easy.
It’s free.
E-Government
34% of users Learn about laws or regulations 60%
accessed
government Get gov't forms 58%
and legal
services Learn about gov't program 56%
Get help from gov't official or
Of those, 40% agency
53%
helped a family
member, friend Learn about permits or licenses 44%
or stranger
Look for advice with legal issue 38%
How Libraries Help with E-government
How Libraries Help With Jobs
There were online
forms [a family] had to
fill out, but they didn’t
speak English that well
so we had to get visa
renewal forms for
them.
I remember after Hurricane Katrina the hotels were so full,
people just kept coming and there was an older gentleman
here. We had him on a research computer and our staff
helped him fill out the FEMA paperwork.
And More!!!
Sometimes I’ll do online bill
payments for my computer,
33% of users We used the
for other credit cards, and
I’ll check my bank balance.
engaged in Internet to That’s a normal day at the
Community or develop a working library.
Political donor list to
activities provide funding
for an
international
25% of users problem solving
I watched all the debates
online… because I don’t
conducted competition.
have a television.
Financial
activities
Thank you, library staff!!
Asked what difference
the computers make to
Survey respondents his life, 44 year old,
repeatedly emphasized recently unemployed
Ewan replied, “Just about
their gratitude to their local everything, I would’ve
library staff for outstanding never had access to
service and the ways their email. I would’ve never
been able to do a job
lives were enhanced, both search. The library is
personally and essential.”
professionally.
Closing
• We hope that this information will give
you talking points about the critical role
your library computers and Internet
connections play in your community.
• The full report is available online at
http://tascha.washington.edu/usimpact
• Web address is also in the Cityscape
article.
• And take a look at the Toolkit.
Related docs
Other docs by djn57824
