Paul G. Anderson, B.Sc.
OBJECTIVE Seeking an Information Technology position with the goal of providing highly effective computer technology
operations utilizing my extensive background.
QUALIFICATIONS Over 21 years combined computer technology and electronics experience includes:
• Senior IT Analyst and Network Administrator for more than ten (10) years in a 400-user facility serving
57,000 customers annually.
• Cost-effective management of innovative technical support strategies and the successful implementation of
highly effective helpdesk operations.
• Migrated data center server from HP3000-Mumps with Terminals to PC / WAN based TCPIP Microsoft
server locked down with Active Directory, Citrix secured remote gateway, and RSA authentication.
• Provided full range computer help desk support to a diverse spectrum of computer users.
• Solutions-focused, team oriented Computer Programmer with broad-based experience.
• Proven ability to successfully analyze an organization's critical support requirements, identify opportunities
for improvement, then develop and implement innovative solutions for increasing reliability and improved
• A broad understanding of computer hardware and software, including network design, security
implementation, program design, program compilation, and program installation, configuration,
management, troubleshooting, and support.
• Expert Report Writer intimate with SQL, MySQL, Oracle, Crystal, Cognos, Microsoft Access, ClearAccess,
Desktop Intelligence, Business Objects, Docuanalyzer, with over ten years report writing experience as…
o Certified Business Objects report writer,
o Certified ClearAccess report writer,
o Certified Cognos report writer,
o Certified Desktop Intelligence report writer,
o Certified Meditech NPR report writer,
o Certified Microsoft Access report writer.
EDUCATION Cameron University, Lawton, Oklahoma
Bachelor of Science in: Computer Science, Minor: Mathematics, GPA: 3.58, May-1999, Cum Laude.
Cameron University, Lawton, Oklahoma
Associate of Science in: Interdisciplinary Studies, GPA: 3.52, Dec-1996.
United States Army Signal School, Fort Gordon, Georgia
Diploma in: COMSEC Equipment Repairer (29S), Dec-1989 to May-1990, Honor Graduate.
Tulsa Junior College, Tulsa, Oklahoma
Credit Hours Earned: 54, Major: Mathematics, GPA: 3.94, Sep-1981 to Aug-1989.
Schenectady County Community College, Schenectady, New York
Associate in Applied Science in: Management Engineering Technology, GPA: 3.06, Jun-1978.
General Electric Apprentice Training Program, Schenectady, New York
Certificate of Apprenticeship in: Toolmaker-Instrumentmaker, Mar-1973 to Jul-1976.
SELECTED Algorithm Analysis, Engineering Drafting, NPR Report Writing,
COURSE WORK Assembly programming, Fortran IV programming, Operating Systems,
C++ programming, HTML/Web Authoring, Organizational Administration,
Calculus, Java programming, Parallel Computing Systems,
COBOL programming, Linux Operating Systems, Probability and Statistics,
Cognos Report Writing, Matrix Algebra, Production Methods,
Computer Design, Microsoft Access, Software Engineering,
Computer Organization, Microsoft Excel, SQL Server & Report Writing,
Data Structures, MySQL Server & Report Writing, Technical Writing,
Distributed Computing, Networking, UNIX Operating System.
PROFESSIONAL Closed Circuit Television technician license, Oklahoma.
LICENSES Design, plan, layout, wire, install, maintain, repair, test, inspect, and service closed circuit television (CCTV)
Electronic Access Control technician license, Oklahoma.
Design, plan, layout, wire, install, maintain, repair, test, inspect, and service
electronic (keypad-entry) security access control systems.
Wireless Radio FCC license. Station: KE5FZZ.
Short wave (HAM) radio station operator's license.
TECHNICAL Active Directory, Desktop Intelligence reports, Microsoft Publisher,
SKILLS ASP programming, GIS Software, Microsoft Word,
BASIC programming, HTML programming, NPR Report Programming,
Business Objects, Lotus 123, Visual BASIC (VB),
CGI programming, Microsoft Access, VB Script,
Citrix, Microsoft Excel, Windows 2000 Server,
Clear Access reports, Microsoft Office, Windows 2003 Server,
Cognos reports, Microsoft Outlook, Windows NT Server,
Crystal reports, Microsoft PowerPoint, Windows Vista,
Dbase III, Microsoft Project, Windows XP.
PROFESSIONAL U.S. Census Bureau, 1202 NW 47th St., Lawton, Oklahoma 73505, Apr-2010 to Sep-2010
EXPERIENCE Field Operations Clerk, Administration Clerk, Recruiting Clerk.
Prepare work assignments for field staff. Prepare field staff materials. Organize crew-leader assignment
control records, maintain crew-leader data, verify and check training materials. Maintain operational data in the
operations control system.
FEMA (Federal Emergency Management Agency), Duncan, Oklahoma, Mar-2010 to Apr-2010
Field Supervisor, Debris Removal Monitor.
Observe and document Ice Storm debris removal operation activities to ensure compliance with Federal
Emergency Management Agency regulations and requirements.
HCA, Southwestern Medical Center, MIS Department, Lawton, Oklahoma 73505, Feb-1999 to Feb-2010
Senior IT Systems Analyst, Senior Network Administrator.
Responsible for providing full service computer technology help and support to all departments in a 400 user
hospital thus ensuring peak computer systems performance and the success and timely completion of hospital
projects including the maintenance, improvement, and development of changing facility computer systems and
LAN/WAN network systems architecture.
Chord Research, Goodyear, 1 SW Goodyear Blvd., Lawton Oklahoma 73505, Sep-1998 to Feb-1999
Numerical Tool and Process Control Programmer.
Develop and maintain programs to control manufacturing, processing, and control conveyor traffic flow of tires
and other parts. Program and maintain PLC5 plant automation control systems.
Cameron University, 2800 W Gore Blvd., Lawton, Oklahoma 73505, Oct-1997 to Sep-1998
IT Technician, (work-study), Full-Time Student.
Responsible for providing all-around computer technology support to all university campus offices including
computer hardware and network system diagnosis and repair.
Cameron University, 2800 W Gore Blvd., Lawton, Oklahoma 73505, May-1995 to Sep-1998
Computer Lab Monitor, (work-study), Full-Time Student.
Assign computers and passwords to university students in the computer lab.
Cameron University, 2800 W Gore Blvd., Lawton, Oklahoma 73505, Oct-1996 to Sep-1998
Veteran Affairs Office Clerk, (VA work-study), Full-Time Student.
Process paperwork for VA university students.
ITI Customer Services Inc., 2 SE Lee Blvd., Lawton, Oklahoma 73501, Oct-1996 to Sep-1998
Telephone Sales Representative, Help Desk Representative.
Operated computers and computer systems to contact businesses and private individuals in order to solicit sales
for goods or services, and to request donations for charitable causes. Provide help desk support to customers
and explain products and services.
U.S. Army, Brigade Adjutant’s Office, 212th FA Brigade, Ft. Sill, Oklahoma, Oct-1994 to Oct-1996
Responsible for administering the processing of Army security investigations.
U.S. Army, 293rd Signal Company, Camp Carroll, Waegwan, Republic of Korea, Nov-1992 to Oct-1994
COMSEC Electronics Technician.
Responsible for maintenance and repair of all COMSEC (COMmunications SECurity) computer and network
systems and repair at the Satellite Communications Station (SATCOM) in Waegwan, Republic of Korea.
Additional duties included: Physical Security NCO, Crime Prevention NCO, and Safety NCO.
U.S. Army, 162d COMSEC Support Detachment, Fort Bragg, NC, Oct-1989 to Nov-1992
COMSEC Electronics Technician.
Maintained electronic communications encryption equipment, (COMSEC equipment), both computer and voice,
to ensure the integrity of encrypted electronic transmissions and network communications.
American Investment Casting, Investment Casting Department, Bixby, Oklahoma, Oct-1987 to Oct-1989
Senior Quality Control Inspector.
Responsible for product quality and process improvement.
PROFESSIONAL American Investment Casting, Injection Mold Department, Bixby, Oklahoma, Oct-1982 to Oct-1987
EXPERIENCE Toolmaker, Injection Molds.
(continued) Responsible for modification, maintenance and repair of Injections molds for lost wax casting method.
General Electric Company, SW Apparatus Service Division, Tulsa, Oklahoma, Oct-1981 to Oct-1982
Field Customer Service Specialist.
Responsible for coordinating GE service and maintenance to area electrical and mechanical systems including
rewinding, re-shafting, dynamic balancing and on-site repair services as well as in shop repair services.
General Electric Company, SW Apparatus Service Division, Tulsa, Oklahoma, Jul-1979 to Oct-1981
Machine Shop Lead Man.
Supervise machining department, assembly department, and dynamic balancing departments.
General Electric Company, Large Steam Turbine Generator, Schenectady, New York, Jun-1978 to Jul-1979
Build customized tooling, jigs, and fixtures to support plant-manufacturing machinery using machining and
processes including: lathes, milling machines, grinders, drill presses, including NC machinery, Optical line-
tracing mills, hydraulic mills and lathes, horizontal boring mill, vertical turret lathe, jig-borer, EDM (electrical
discharge machining), ultrasound mill, optical-comparator grinders, and other equipment as required.
General Electric Company, Large Steam Turbine Generator, Schenectady, New York, Jun-1977 to Jun-1978
Class “B” Toolmaker.
Build customized tooling, jigs, and fixtures to support plant-manufacturing machinery.
General Electric Company, Large Steam Turbine Generator, Schenectady, New York, Jun-1976 to Jun-1977
Class “C” Toolmaker.
Build customized tooling, jigs and fixtures to support plant-manufacturing machinery.
General Electric Company, Corporate R&D, Niskayuna, New York, Dec-1974 to Jun-1976
Build customized laboratory equipment and instrumentation in support of research and development projects
General Electric Company, SRO Apprentice Training, Schenectady, New York, Feb-1973 to Dec-1974
COMMENDATIONS Commended by Captain Christopher Haigh, Company Commander, for outstanding accomplishments and
providing two years of uninterrupted strategic communications support for 20% of South Korea while assigned
to the 293rd Signal Company Fixed Ground to Satellite communications station as the combined COMSEC
electronic equipment maintenance technician, Physical Security NCO, Crime Prevention NCO, and Safety
Commended by Captain Mark Slee, Brigade Adjutant, for administering the processing of Army security
investigations for two years while assigned to the Brigade Adjutant’s Office at the 212th Field Artillery Brigade
in Fort Sill.
HONORS • Cum Laude, Bachelor of Science, Cameron University, Lawton, Oklahoma, May-1999.
• Bronze Star Medal, U.S. Army, Awarded by General Gary E. Luck, Sep-1991.
• The National Dean’s List, Cameron University, Lawton, Oklahoma, 1997-1998.
• Student Vice President, Oklahoma Gamma Chapter, Pi Mu Epsilon Mathematics Society, 1998-1999.