NOTE TO PARTNER Please complete the gray shaded sections and

Document Sample
NOTE TO PARTNER Please complete the gray shaded sections and Powered By Docstoc
					                                                                                       NOTE TO PARTNER: Please complete the gray-shaded sections and
                                                                                       return the completed form to your account manager
                                                                   CORPORATE
Company name            Grid4 Communications, Inc.
Address                 2107 Crooks Road
City                    Troy
State/Province          Michigan
Country                 USA
Postal Code             48084
Main Telephone Number   248-244-8100
                                                          ACCOUNT MANAGER
Contact name            Michael Hopkins
Business Phone          248-918-2864
Fax Number              248-244-9400
IM:                     mthopkins@grid4.com
E-Mail Address          mthopkins@grid4.com
                                                           FINANCE & BILLING
Contact name            Revenue Assurance, Attn: Michael Gleason
Address                 2107 Crooks Road
City                    Troy
State/Province          Michigan
Country                 USA
Postal Code             48084
Business Phone          248-244-8100
Fax Number              248-244-9400
E-Mail Address          mgleason@grid4.com, rateadmin@grid4.com
E-Mail Address          billing@grid4.com, payables@grid4.com
                                                     TECHNICAL & PROVISIONING
Contact name            Marc S. Hopkins
Business Phone          248-244-8100 / 248-244-8100
Job Title               Sr. Vice President
E-Mail Address          mshopkins@grid4.com
Cell Phone              248-789-8873

                                                         Grid4 ESCALATION LIST
                                                                   1st Level Contact
Contact:                Network Operations Center
Title:                  Duty Analyst
Phone:                  248-244-8100
Email:                  care@grid4.com
                                                         2nd Level Contact (after 2 hours):
Contact:                Tim Riendeau
Title:                  VP IP engineering
Phone:                  248-244-8100
IM:
Email:                  triendeau@grid4.com
                                                         3rd Level Contact (after 4 hours):
Contact:                Marc S. Hopkins
Title:                  Sr. Vice President
Phone:                  248-244-8100
                        marc_hopkins_grid4@h
IM:                     otmail.com
Email:                  mshopkins@grid4.com
                                                         4th Level Contact (after 12 hours)
Contact:                Marc S. Hopkins
Title:                  Sr. Vice President
IM:                     marc_hopkins_grid4@hotmail.com
Email:                  mshopkins@grid4.com
Phone:                  248-244-8100




                                                                   Updated 4/26/2007
                                          GENERAL INFORMATION
                                           Grid4 Communications             Partner
         Interconnect Type                              VoIP
        National Dial Format                    area code + number
     International Dial Format                cc + area code + number
           CDR Timezone                                 EST
       CDR Exchange Format                  .csv (comma-delimited text)
     Escalation List Attached?             Yes (see "Contact Info" sheet)

                                      TDM INTERCONNECT INFORMATION
                                           Grid4 Communications             Partner
   Switch/Gateway Manufacturer
      Switch/Gateway Model
       Interconnect Location
             Trunk Type
          Trunk Quantity
           Trunk Framing
            Trunk Coding
          Trunk Interface
          Trunk Signaling
         Echo Cancellation

                                       SS7 SIGNALING INFORMATION
                                           Grid4 Communications             Partner
           ANSI SPC (SS7)
             CLLI CODE
         National Indicator
          A-Link Provider
         CIC Assignments
          Hunt Sequence
           Glare Control
                COT

                                       ISDN SIGNALING INFORMATION
                                           Grid4 Communications             Partner
       Is NFAS supported?
   Primary D-Channel Assignment
  Secondary D-Channel Assignment
          Hunt Sequence

                              VOIP INTERCONNECT INFORMATION (SIP / H323)
                                           Grid4 Communications             Partner
     Internet or Direct Connect?                  Internet
  Softswitch Manufacturer (Retail)                MetaSwitch
Softswitch Manufacturer (Wholesale)               MetaSwitch
         Gatekeeper in use?
      Gatekeeper Manufacturer
          Gatekeeper Model
           Gatekeeper IOS
              H.323 ID
             H.323 Zone
        Gateway Manufacturer
           Gateway Model
 SIP/H323 1 Server IP Address(es)               63.209.135.28 SIP
 SIP/H323 2 Server IP Address(es)
 SIP/H323 Nextone IP Address(es)
      Session Border Controller                      NextPoint
              SIP PORT
             H323 PORT
             Tech Prefix
              Signaling                                 SIP
     H.323 Fast Start Supported?
    H.245 Tunneling Supported?
          H323 DTMF Type

        CODECs Supported                           g.729, g.723
          Fax Support


                                          ADDITIONAL REMARKS

				
DOCUMENT INFO
Description: Billing Interconnect Manager document sample