Trends in foodservice

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Description: To maintain or increase occupancy, most nursing homes are looking for ways to improve the satisfaction of residents and their families. In that quest, however, they overlook the most obvious opportunity -- the food coming out of the kitchen. After all, the foodservice department has more daily encounters with residents than any other function within long-term care. At many nursing homes, mealtime is a social time -- a time when residents enjoy visits from family, friends, and other loved ones. Accordingly, it is a time when quality of care will often be assessed. When nursing home leadership focuses its attention on improving foodservice and works with the department to explore opportunities to improve operations, it can breathe new life into the routine task of providing meals. The result will have positive implications for the entire facility.
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