Annex 2 1 DRAFT TONBRIDGE GATEWAY PROPOSALS 1.1 Introduction 1.1.1 This paper sets our a draft proposal to KCC for the possible implementation of A Gateway based at Tonbridge Castle in accordance with our own service delivery requirements and in accordance with the KCC Gateway strategy. 1.1.2 This proposal recognises the potential customer benefits by way of improved ease of access to co-located services, and seeks to work in partnership with KCC to deliver their published timetable for delivery of a gateway in Tonbridge. 1.2 Proposed Model for Gateway 1.2.1 The proposed model is underpinned by a number of key principles Continuation of the broad range of services currently provided by TMBC, which attract a high level of footfall Introduction of housing advice service including prevention of homelessness Introduction of public Access terminals / internet Introducing a broader range of service in liaison with other agencies. Options under consideration include o Kent Benefits Partnership – monthly surgery o Business Enterprise Agency – monthly surgery o Kent County Council (1 seat available 7 days a week) o Community Police Surgeries – timing for discussion o Concessionary use of the Council Chamber by a wide range of community organisations and group as per the adopted concessionary user group. This could be reviewed in accordance with the Gateway principles. o Other services subject to further discussion inc CDRP, Youth advice, TMBC to manage operation of Gateway Retention of minimum of 4 front office seats for TMBC (Mon- Fri) 3 at weekends Office to be open 7 days a week Annex 2 1.2.2 Potential Improvement Option KCC have at a senior level expressed support for the work we have done to introduce surgeries in partnership with them and others at Snodland, Martin Square and East Malling, and have invited us to consider further development. Should KCC agree to move forward with the main Tonbridge Gateway, there could be the opportunity to develop a new brand “Gateway – Local” which could promote the partnership nature of the work done at the surgery locations. This would add value to both the TMBC surgeries but also to the KCC Gateway brand providing a potential development model for consideration across county. KCC have proposed a mobile Gateway Van and it could be that this could feature in our surgery options and help address some customer segmentation issues linked to more remote locations. 1.3 Financial Position Estimated Capital costs (As at October 07) o FDKC pre tender estimate 458,250 o Less fees inc in tender estimate (59,790) o Estimate fees yet to be paid 30,000 o Add inflation of 3% for delayed tender 13,000 o Add allowance for temp accommodation, security 33,500 ----------- 475,000 1.4 The Way Forward 1.4.1 MT endorsed that discussions should be entered into with KCC re the development of the Gateway proposal for the Castle 1.4.2 Given the range of issues it is proposed that these discussions be progressed by a project team, including the Customer Services Manager, the Director of Finance, the Estates Manager, and the Facilities and Property Manager / Chief Solicitor as appropriate.