Electronic Records Archives Feedback Card
ERA Tutorials, Business Process Presentations, Online Help
Date: _March 18-19, 2008___
Event: Drop 3 – End User Session
Neither Agree nor Disagree
Disagree
Based on the rating scale below, please indicate with a checkmark () if you agree or disagree with the following statements. 1 = Disagree 2 = Neither Agree nor Disagree 3 = Agree 1. The ERA tutorials were clear and easy to understand. 2. The length of the ERA tutorials was sufficient. 3. The ERA Navigation tutorial provided me enough knowledge to navigate the ERA system. 4. After viewing the ERA tutorials, I feel I will be able to do my job using the ERA system. 5. I think the web based tutorials were effective. 6. I think that web based training should be an option for ERA training. 7. After viewing the ERA tutorials, I do not need additional classroom training. 8. The Business Process presentations provided me enough knowledge to understand how ERA will support NARA’s Business Processes. 9. The Online Help provided sufficient assistance in using the ERA system. 10. Please indicate which ERA Tutorial(s) you viewed: (Check All That Apply)
1
2
(1) ERA Navigation (5) Transfer Plan
(2) Records Scheduling (6) Packaging Tool
(3) Transfer Request (4) Legal Transfer (7) Transfer Processing All of Them
11. Please indicate which Business Process Presentation(s) you viewed: (Check All That Apply)
Electronic Records and Ingest Verification Scheduling and Appraisal in ERA Textual and Electronic Records Transfer and Accessions Transfer Plans All of Them
12. What changes should be made to the ERA Tutorials, Business Process Presentations, or Online Help that would better prepare you to use the ERA system?
Thank you for your feedback! Please feel free to attach additional comments. Please leave this form with the ERA Staff at the End User Session or send it via email to eratraining@nara.gov
Agree 3
Thank you for participating in our assessment of the ERA Tutorials, Business Process Presentations and Online Help. Your responses to the items below will help us better understand how to implement effective and useful ERA training.