IIA Florida West Coast Chapter
Volume 37, Issue 1
July 31, 2002
Congratulations to Brian Makowski, the Executive Committee and Board of Governors for another very
successful chapter year. Our chapter earned the Gold Award again! It’s great to be associated with such
a dynamic team.
As President of the Florida West Coast Chapter for the 2002-2003 year, I challenge you to be involved
and maximize your membership benefits. You can do this by:
- Attending seminars, socials, and networking with peers
- Volunteering for one of the chapter’s committees
- Providing feedback and suggestions to the chapter’s leaders
To find out more about our chapter, please visit our website at www.TampabayIIA.org. If you would like
to volunteer, provide feedback or make suggestions, you can reach me at Mthrower@Tampaairport.com
or (813) 870-7865 Ext. 2. I look forward to hearing from you and serving our chapter in the upcoming
Web Site Changes
The Web Site Committee has finished the site update for the 2002-2003 Chapter year. It was considered
important to keep our web site visually appealing and updated periodically as well as to keep the members
interested and encouraged to use the site as a communications tool for the Chapter...
Some changes made include:
Same color scheme, but more content space available on each page.
The navigation buttons in the right margin stay, but are now smaller and less dominating, plus will
have added 'sub-links' if necessary. The active button will change color from red to white.
The current date will be on each page in the upper right.
Links will change color on mouse over (for IE users).
Typeface is smaller and changed to a more professional Verdana font.
The pictures of the "Tampa Bay area" will vary (automatically rotate) on each page load.
The home page will present more content without scrolling with a two-column layout.
Each page has more "audit related" links in the right margin, including links to the local chapters of
the other professional groups our members may also be part of.
Added two new pages:
o Careers (for job opportunities in the chapter)
o Members (links of special interest to chapter members)
The web site is http://tampabayiia.org
Thanks to Our Web Master Bob McCall!
CHAPTER ACHIEVEMENT PROGRAM
The Chapter Achievement Program is designed to recognize activities that promote the IIA’s objectives.
One goal of our chapter is to continue reaching the gold performance level by earning at least 1,560
credits this year. Credits can be earned by increasing membership, participating in academic relation
activities, conducting research projects, publishing articles, and making presentations on auditing.
Chapter members who have completed one of the above mentioned activities can report it at the Florida
West Coast Chapter’s website which is www.Tampabayiia.org.
CIA UPDATE……NEW CERTIFIED INTERNAL AUDITORS
The Florida West Coast Chapter is proud to announce the following members who recently passed the
NOVEMBER 2001 EXAM
1. Tammy Jerome
2. Rhett Suarez
3. Tammy Jones
4. Dallas Dawson
5. Therese McGannon
MAY 2002 EXAM
1. Craig Alcorn
2. Lisa Cimino
3. JoAnne Clark
4. Karen Guske
5. Cindy Mao
6. Peter Radanovich
7. Mia Robertson
8. Robert Stewart
9. Lisa Totten
At the April 2002 seminar, the November 2001 CIAs were presented with their CIA certificates and pins,
and polo shirts, which were provided by our chapter. New CIAs from the May 2002 exam will receive
their certificates, pins, and polo shirts at the October 2002 seminar. We want to congratulate again the
new CIAs and wish those members who are studying for the upcoming exam good luck. We would like
to thank Susan Glickman for chairing our CIA committee last year. Randy Griffey is our new CIA
Reminder 1: Our chapter has purchased CIA review tapes and study books, which are available to be
checked out by our members. Seven members used the materials to help them study for the May exam.
If you would like to check the materials out call Randy Griffey at 289-5980.
Reminder 2: New examination dates - November 20 & 21, 2002 (Registration Deadline - 9/30/02).
We are in for an amazing year. Thanks to our VP of Education (Billy Weathers) and your input in the
last survey we have a power house list of (proposed speakers). Dates times and topics will be decided by
your leadership during the month of August. Stay tuned to the next communication….. For a hint here is
a preview of one of the sites that is under strong consideration for one of our seminar / mixers.
RAYMOND JAMES - RISK MANAGEMENT SPECIALIST/AUDITOR
Raymond James Bank, FSB, a nearly a billion dollar subsidiary of Raymond James Financial, Inc., an
international, multi-billion dollar holding company, headquartered in St. Petersburg and known for
commitment to service and outstanding financial products, is seeking a Risk Management
Specialist/Auditor. Job functions include: Preparing risk assessment for assigned audits and audit
programs; Performing risk-based internal audits, compliance reviews and making recommendations;
Researching banking laws and regulations; Conducting compliance training and maintaining records. 3-5
years bank compliance and/or audit experience is required. An excellent benefits package that include
401K., ESOP, and profit sharing is included. To apply, fax your resume to 727-573-8377.
REPUBLIC BANK - INTERNAL AUDITOR
Republic Bank is a full-service commercial bank headquartered in St. Petersburg, FL. Primary
operations include Consumer Banking, Commercial Lending, Commercial Real Estate, and Residential
Mortgage Lending. Republic Bank currently operates full-service banking offices in 17 counties
throughout the state of Florida. With total assets of $2.5 billion as of March 31, 2002, Republic Bank is
one of the largest commercial banks headquartered in Florida.
Republic Bank is currently seeking an experienced Internal Auditor. The ideal candidate must possess a
BS/BA degree with at least two years internal auditing experience. Auditing in the financial services
area is preferred. This position is based in St. Petersburg with a hiring salary of $34,796 – $43,495 based
on experience. Qualified candidates may fax their resumes to Statewide Recruiter, Job Code IA, (727)
895-5491 or mail to 111 Second Ave NE, Ste 400, St. Petersburg, FL 33701.
Staff Accountability and Motivation
Article Prepared by: Don Whitworth
HCAA Director of Performance Mgt. & Internal Audit (PMIA)
As a prerequisite to attending our two-day HCAA Supervisor’s class, scheduled attendees were asked how
each department defined staff accountability and how we attempt to motivate staff to be accountable.
Following is the definition and summary I submitted for Performance Mgt. & Internal Audit (PMIA).
Accountability in our department means completing assigned tasks and projects in accordance with
professional standards for the practice of internal auditing. We also expect staff to provide auditees and
Authority staff with a high level of customer service.
How can a supervisor, manager, or director motivate their employees to be accountable for their actions?
1. Management must first decide what they want to accomplish and how staff will assist in
accomplishing it. Once determined, staff should be included in the development of a plan.
PMIA employees worked together to develop the departments audit manual and expanded dimensions for
employee performance evaluations. This allowed the employees an opportunity to be proactive in
management’s expectation and affords more quantitative criteria for rating employees.
PMIA annually prepares an annual report which is submitted to the audit committee. Contained within are the
planned projects, performance measures, audit universe, prior year project results, a quality assurance report,
and an activities budget.
PMIA employees are requested to propose departmental goals & objectives during development cycle.
2. Communicate expectations to the employees upfront.
Once the activity plan is approved, all PMIA employees receive a copy of the plan. The plan is discussed at
the next departmental meeting and separately with employees. We also try to assign staff to different types of
projects to add variety and stimulate interest.
Our expanded performance dimensions are discussed with the employee at their annual performance planning
All project plans are reviewed with the employee and approved at the inception of the project.
3. On-going feedback.
Each month we update and post our performance with goals and performance expectations. We also discuss
team performance measures at our monthly staff meeting.
As projects progress and at the end of the project, workpapers and extended procedures are reviewed to ensure
high quality and adherence to project plans.
In addition to rating staff during employee performance evaluations, we also identify areas for improvement so
the employee can understand how a rating can be improved.
Staff Accountability and Motivation - Continued
Prepared by: Don Whitworth
At the conclusion of projects, we distribute a customer service survey to the engagement client. The
survey is sent directly to the executive director for review, and then routed to the PMIA director, internal
audit manager, and to the PMIA employee.
4. Recognition for work performed.
Employees are asked to:
sign the reports they prepare.
present their findings at exit conferences with the audit or consulting engagement client.
discuss findings monthly departmental meetings to recognize staff contributions.
write articles regarding their projects for our professional association newsletters.
present their findings as speakers at our local and national meetings.
The annual report we submit to the HCAA audit committee includes a quality assurance section which
details other activities performed by PMIA employees. As noted above, all PMIA employees receive a
copy of the report.
Change of Address?
Changes in status or address must be made through the IIA Headquarters to appear in our Chapter’s
directory. Please make sure you communicate changes in employer, address, etc. to Donna Wiley at the
IIA Headquarters; 249 Maitland Avenue, Altamonte Springs, FL 32701-4201. Fax number 407-831-
IIA Florida West Coast Chapter Officers for 2002-2003
Hillsborough County Aviation Authority
Billy G. Weathers
AAA Auto Club South
University of South Florida
Board of Governors and Terms
Nancy Harp (2004)
Bank of America
Melinda Sheer (2004)
Tom Stambaugh (2004)
Wayne Boytim (2004)
City of Tampa
Tom Turke (2003)
Susan Glickman (2003)
Susan McNeill (2003)
Danka Business Systems
Dan Pohto (2003)
Hillsborough County Clerk of Circuit Court
Cyndi Skipper (2002)
Randy J. Griffey (2002)
AAA Auto Club South
Mark Kohlman (2005)
Hillsborough County Clerk of Circuit Court
William R. Rotz (2005)
Bank of America
Kate Head, Past President
University of South Florida
Published by the Florida West Coast Chapter of the Institute of Internal Auditors to keep members
informed of activities.
Volume 37, No. 1
Send all correspondence to:
AuditSCOPE - Editor
Associated Marine Institutes
5915 Benjamin Center Drive
Tampa, FL 33634
voice (813) 887-3300
fax (813) 889-8092