Chapter 7 Operations Management Stevenson

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					                DS 3200 Introduction to Operations Management
                        Course Objectives and Schedule
                                 Spring 2008

Instructor: Dr. Shahid Ali                            Office: Conway 308
Phone #: 501-4111
Class Meeting Time: MW 1:20 to 2:35 p.m.; Conway 103
Office Hours: 3:00 to 5:00 p.m. MTWR and by appointment.
Compulsory Text:
           1. William J. Stevenson, Operations Management, 9th edition, 2007.
Course Description:
Successful businesses find service to the customer to be the cutting edge, which separates
them from their competitors. Operations Management, which is responsible for the
production of goods and services, plays a major role in establishing this advantage. This
course focuses on the topics and principles that answer the question how are operations
managed. Topics covered include operations strategy for competitive advantage, forecasting,
quality, aggregate planning, project management, and philosophies to manage inventory

Learning Objectives:
      1. Identify and articulate the terms, methods, and principles of operations
      2. Explain how the operations function is a key competitive advantage for
         organizational survival.
      3. Students will use relevant electronic spreadsheet tools (e.g. solver) to solve
         operations management problems.
      4. Students will apply/analyze relevant quantitative models to solve real world

Course Approach:
Lectures, class discussions, homework assignments, assigned readings, films and videos, and
case studies combine to provide an overview of the field of operations management. The
course comprises of the following activities:
            1. Lectures and case discussions in the classroom.
            2. Homework assignments
            3. Three examinations as scheduled.
Learning Methods and Aids:
            1. Read the assigned material prior to each lecture.
            2. Participate in the class discussion of the lecture.
            3. Complete homework assignments with the help of class lecture notes.
            4. Participate in group project work.
Exam Policies:
     All exams will be closed book and closed notes. Each student is required to do his or
     her own work on each and every exam. Two exams and a final will be administered.
     All exams will be mandatory. You are required to take each and all exams at the time
     the exams are administered. The exams will test your ability to apply the solution
     techniques discussed in class. Each exam will consist of multiple choice questions.

      Exam # 1                     25%
      Exam # 2                     25%
      Final Exam                   25%
      Assignments & Quizzes        15%
      Case Studies                 10%

       You will be graded as follows and THERE WILL BE NO CURVE:
       93% and above = A
       90% and above = A-
       85% and above = B+
       80% and above = B
       75% and above = B-
       70% and above = C+
       65% and above = C
       60% and above = C-
       55% and above = D+
       50% and above = D
       Below 50%        =F

You are required to attend all classes. You are not allowed to miss any class. If you miss a
class, you will become ineligible for any curve that may be given on any exam. This
includes exams taken prior to and after the absences.

All home works are due at the beginning of class on due date. Also, note that cheating is a
violation of the School of Management policies. Any incident of cheating could result in the
perpetrator’s dismissal from the University, plus an automatic F for the course.

If you have a disability that that may impact on your ability to carry out assigned
course work, I encourage you to contact Sandy Waddell, Director, Access Office,
7 Massman Hall. Her contact number is (816) 501-4689.

The instructor reserves the right to make any necessary changes to the course syllabus as
stated, and would announce any necessary changes in class at the appropriate time(s).
Topic                                         Chapter
Introduction to Operations Management            1
Competitiveness, Strategy, and Productivity      2
Decision Theory                                 5S
Forecasting                                      3
Review for Exam #1
Exam #1(February 27, 2008)

Introduction to Quality                          9
Quality Control                                 10
Acceptance Sampling                            10S
Product and Service Design                       4
Capacity Planning                                5
Process Selection and Facility Layout            6
Linear Programming                              6S
Location Planning and Analysis                   8
The Transportation Model                        8S
Review for Exam #2
Exam #2(March 31, 2008)

Inventory Management                           11
Aggregate Planning                             12
MRP and ERP                                    13
JIT and Lean Operations                        14
Supply Chain Management                        16
Project Management                             17
Review for Final Exam
Final Exam(May 12, 2008 @ 1:00 p.m. to 3:00 p.m.)

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