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Bank of America Consumer Complaints document sample
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Regulated
Entity ID Regulated Entity
MB2499 123borrow.com, Inc.
MB1745 Equity Solutions, Inc.
MB3397 Mark A. Palmer
MB1076 Eastern Atlantic Mortgage Company, Inc.
MB1879 A & B Mortgage Corporation
MB1879 A & B Mortgage Corporation
MB3591 United Mortgage Group, Inc.
MB3397 Mark A. Palmer
MB2249 Anchor Financial Mortgage, Inc.
MB3772 A & B Financial Group, Inc.
MB0228 Oceangate Mortgage Co., Inc.
MB3269 Rhode Island Mortgage Store, Inc., The
MB1168 Consumer Home Mortgage Corporation Of America, Inc.
MB2759 Provident Capital Mortgage, Inc.
MB3397 Mark A. Palmer
MB3464 Brownstone Mortgage, LLC
MB2471 East Boston Mortgage Corporation
MB1550 Franklin First Financial Ltd
MB3127 New Boston Mortgage Corporation
MB0938 American Mortgage Bankers Corp.
MB3214 First Financial Lending Corporation
MB3968 St. Fin Corp.
MB3218 Mortgage Systems Incorporated
MB1522 Amcap Mortgage, Inc.
MB1787 Loansnap.Com, Inc.
MB2467 All States Mortgage Co., Inc.
MB1509 Mortgage Options Of America
MB4056 Home Funding Group, LLC
MB1758 Gold Coast Mortgage Services, Inc.
MB3278 Capital Access, Inc.
MB0153 Shamrock Financial Corporation
MB1618 East West Mortgage Company, Inc.
MB0501 American Family Loan Centers, Inc.
MB3569 Zeus Funding, LLC
MB1550 Franklin First Financial Ltd
MB2822 First Source Financial USA
MB1745 Equity Solutions, Inc.
MB1745 Equity Solutions, Inc.
MB3346 Roger Preston Mortgage Inc.
MB2625 First Call Mortgage Company, Inc.
MB3546 American Mortgage Funding Group, Inc.
MB1745 Equity Solutions, Inc.
MB4056 Home Funding Group, LLC
MB1598 Lendia, Inc.
MB1436 Value One Mortgage Corp.
MB3847 Mortgage Zone, Inc. (The)
MB2113 Investment One, L.L.C.
MB2625 First Call Mortgage Company, Inc.
MB1248 First Patriot Mortgage, Inc.
MB2129 State Mortgage, Inc.
MB1463 East Coast Equity & Investment L.L.C.
MB1509 Mortgage Options Of America
MB0350 Diamond Mortgage Services, Inc.
MB3591 United Mortgage Group, Inc.
MB4136 Backbay Holding Company LLC
MB3007 People's Choice Mortgage, Inc.
MB3539 Intrust Mortgage Services, LLC
MB2422 Precision Financial, Inc.
MB1745 Equity Solutions, Inc.
MB1751 Hyannis Mortgage, Inc.
MB2860 Mortgage Link LLC
MB3777 Lighthouse Lending Group, Inc.
MB1550 Franklin First Financial Ltd
MB1464 First Capital Mortgage Group, LLC
MB0206 Homestead Mortgage Corporation
MB4624 Watermark Capital, Inc
MB0962 Castle Mortgage Brokerage, Inc.
MB2436 First Option Mortgage
XX0266 DMSI Mortgage Financing
XX0267 S & P Mortgage, Inc.
MB1509 Mortgage Options Of America
MB3022 Secure Mortgage Corporation
MB0144 Anchor Mortgage Company, Inc.
MB3688 Homeland Funding Solutions, Inc.
MB4243 Tri-State Mortgage Consultants, LLC
MB1495 Action Mortgage Corporation
MB4624 Watermark Capital, Inc
MB2830 Paul R. Sliker
MB2228 National Lending Corporation
MB1049 Mortgage Results Corporation
MB3199 American Dream Mortgage LLC
MB4266 Global Mortgage Inc.
MB1605 Primary Mortgage Corporation
MB3286 Alpine Financial Services, LLC
MB3318 Fidelity Borrowing, LLC
MB4348 Peterson Financial Network, Inc.
MB1124 Coast To Coast Mortgage, Inc.
MB1949 Providence Mortgage Corp.
MB3430 NationsFirst Financial, Inc.
MB3286 Alpine Financial Services, LLC
MB3007 People's Choice Mortgage, Inc.
MB0144 Anchor Mortgage Company, Inc.
MB3949 Franklin Mortgage Services, LLC
MB4056 Home Funding Group, LLC
MB1826 American United Mortgage Corporation
MB3875 Ryan Mortgage Group, Inc.
MB3007 People's Choice Mortgage, Inc.
MB4263 Nations Financial Mortgage, LLC
MB1434 Mortgage Workouts, Inc.
MB3286 Alpine Financial Services, LLC
MB1473 JMA Mortgage Corporation
MB4606 Eastside Financial Group, Inc.
MB1751 Hyannis Mortgage, Inc.
MB3777 Lighthouse Lending Group, Inc.
XX0287 Integrated Lending Group, Inc.
MB4056 Home Funding Group, LLC
MB3303 Stonegate Mortgage Associates, Inc.
MB3772 A & B Financial Group, Inc.
MB3383 Swan Financial, Inc.
MB3772 A & B Financial Group, Inc.
MB0350 Diamond Mortgage Services, Inc.
MB4272 Competitive Lending Mortgage Company, LLC
MB3734 Far East Financial Services, Inc.
MB2249 Anchor Financial Mortgage, Inc.
MB3401 One on the Way, Inc.
MB4890 Home Loan Source, Inc., The
MB1161 Monomoy Management Limited
MB1509 Mortgage Options Of America
MB2002 Mass Mortgage Group, Inc.
MB1509 Mortgage Options Of America
MB3632 Oceanside Mortgage Group, Inc.
MB2223 Home Run Mortgage, LLC
MB4275 Prestige Home Mortgage, LLC
MB4890 Home Loan Source, Inc., The
MB4136 Backbay Holding Company LLC
MB1288 S.F. Financial, Inc.
MB4266 Global Mortgage Inc.
MB2308 Loanstar Mortgage, Inc.
MB3528 R & S Financial, Inc.
MB1044 Neighborhood Mortgage, Inc.
XX0300 Superior Mortgage Group, LLC
MB1509 Mortgage Options Of America
MB2296 Northeast Funding Corporation
MB1509 Mortgage Options Of America
MB4071 Legacy Home Mortgage, LLC
MB2467 All States Mortgage Co., Inc.
MC3469 Partners Group Unlimited, Inc.
MB0357 Northland Mortgage Company, Inc.
MB1419 State Wide Home Buyers Group, Inc.
MB4388 Allied Capital Mortgage Company
MB3434 Mortgage Group, Ltd. (The)
MB3049 Innovative Mortgage Services, LLC
MB2579 HomeQuest Mortgage, Inc.
MB3007 People's Choice Mortgage, Inc.
MB4266 Global Mortgage Inc.
MB0245 East Coast Mortgage Corporation
MB4802 Your Home Mortgage, LLC
MB3794 Universal Mortgage Group, LLC
MB2625 First Call Mortgage Company, Inc.
MB1868 Tobin Leong
MB1248 First Patriot Mortgage, Inc.
MB2769 Boston Mortgage Funding Corp.
MB0413 Mortgage Specialists, Inc. (The)
MB1547 Bradford Financial, Inc.
MB3146 Gina Sierra-Nova
MB0019 Accessible Mortgage Corp.
MB1203 Heritage Mortgage Company
MB2422 Precision Financial, Inc.
MB4311 Priority Lending Group, Inc.
MB3884 Team One Mortgage, LLC
MB2587 Primary Mortgage Resource, Inc.
MB1054 Shoreline Mortgage, Inc.
MB2467 All States Mortgage Co., Inc.
MB4025 Lighthouse Mortgage Advisors, Inc.
MB3730 HomeState Mortgage, Inc.
MB0900 Stonehill Mortgage Corporation
MB2599 CNS Mortgage LLC
MB3823 American Home Lending, LLC
MB1272 CTX Mortgage Company
MB2461 First Liberty Financial, Inc.
MB0063 First Investors Mortgage, Inc.
MB2419 Money - Wise Solutions, Llc
XX0326 Pristine Mortgage
MB3060 1st Nations Mortgage Corporation
MB4025 Lighthouse Mortgage Advisors, Inc.
MB0153 Shamrock Financial Corporation
MB2780 United Funding Corp.
MB3049 Innovative Mortgage Services, LLC
MB3929 Gold Star Mortgage Financial Group Corp.
MB1949 Providence Mortgage Corp.
MB4967 Vision Mortgage
MB3152 Community Mortgage
MB3738 Suburban Mortgage Group LLC
MB2759 Provident Capital Mortgage, Inc.
MB1168 Consumer Home Mortgage Corporation Of America, Inc.
MB2228 National Lending Corporation
MB0805 Gia Mortgage Corporation
MB0350 Diamond Mortgage Services, Inc.
MB2419 Money - Wise Solutions, Llc
MB1787 Loansnap.Com, Inc.
XX0343 Venture Capital Mortgage
MB3809 Elohim Mortgage LLC
MB0958 American Home Loan Mortgage Corporation
MB4780 MJ Mortgage Corporation
MB0958 American Home Loan Mortgage Corporation
MB1272 CTX Mortgage Company
MB1434 Mortgage Workouts, Inc.
MB3649 Genesis Home Mortgage Corp.
MB2769 Boston Mortgage Funding Corp.
MB1509 Mortgage Options Of America
MB3856 Optimum Mortgage Corporation
MB4603 Pinnacle Lending Group, Inc.
MB1532 Eastside Financial Services, Inc.
MB2521 Coastline Mortgage Company, Inc.
MB4890 Home Loan Source, Inc., The
MB1532 Eastside Financial Services, Inc.
MB3434 Mortgage Group, Ltd. (The)
MB4059 Cityview Mortgage Corporation
MB1272 CTX Mortgage Company
MB4602 Boston Bay Mortgage LLC
DBA Contact Contact2
-
'cborci@equitysolutionsinc.com'
d/b/a A & M Mortgage Services
d/b/a A & M Mortgage Services
C/O Residential Appraiser, Inc.
d/b/a A & M Mortgage Services
Frederick L. Assini, Jr (President)
d/b/a Mortgage Exchange (The) C/O John F. Roy
d/b/a Star Financial
C/O F. Dean Harrington
d/b/a EWMortgage.Com
d/b/a American Family Mortgage
Frederick L. Assini, Jr (President)
'cborci@equitysolutionsinc.com'
'cborci@equitysolutionsinc.com'
RPM Mortgage
d/b/a 1st American Mortgage
'cborci@equitysolutionsinc.com'
f/k/a E Source Mortgage LLC
d/b/a Backbay Mortgage Company
'cborci@equitysolutionsinc.com'
Frederick L. Assini, Jr (President)
Nicholas Joutz
C/O Elliot S. Cohen, Esquire
Nicholas Joutz
amortgagesearch.com Bob Brusa
d/b/a MortgageOpia
d/b/a MortgageOpia
d/b/a Eastpointe Mortgage Company
d/b/a MortgageOpia
d/b/a A.L.L.City Financial Group
d/b/a RFF Mortgage
d/b/a Cape Cod National Mortgage John Meldon
d/b/a OMGI
d/b/a Backbay Mortgage Company
d/b/a Platinum Mortgage Group
d/b/a ECM Financial
d/b/a Su Casa Y Mas
d/b/a Best Rate Mortgage
d/b/a GSN Mortgage Agency
Lakeside Office Park
C/O F. Dean Harrington
CMC Mortgage
Lakeside Office Park
d/b/a Eastpointe Mortgage Company
Lakeside Office Park
Mailing Address City/Town Regulated Entities.State Zip Code
-
413 Shrewsbury Street Worcester MA 01604
135 Washington Street Taunton MA 02780
481 Bedford Street Abington MA 02351
259 Hanover Street NH 03104
259 Hanover Street NH 03104
1212 Hancock Street, #320 Quincy MA 02169
135 Washington Street Taunton MA 02780
One Lonsdale Avenue Pawtucket RI 02860
1243 Mineral Spring Avenue, #204 North Providence RI 02904
191 Social Street Woonsocket RI 02895
960 Reservoir Avenue, Suite 12 Cranston RI 02910
60 McGrath Highway Quincy MA 02169
120 Lambert Lind Highway Warwick RI 02886
135 Washington Street Taunton MA 02780
19 Hull Street Wenham ma 019984
262 Bennington Street East Boston MA 02128
167 Meachum Avenue Elmont NY 11003
371 Main Street, 2nd flr Wakefield MA 01880
3 Davol Square Building A Suite 118 Providence RI 02903
160 Derby St, Suite 344 Hingham MA 02043
5 Mason Irvine CA 92618
145 Phenix Avenue Cranston RI 02920
476 Main Street Bolton MA 01740
18 Central Street Foxboro MA 02035
581 Boylston Street Boston MA 02116
63 Shore Road, Unit #21 Winchester MA 01890
4 Old Mill Plain Road Danbury CT 06811
328-J Cummings Center Beverly MA 01915
220 Boylston Street Chestnut Hill MA 02467
865 Waterman Avenue East Providence RI 02914
1568 Spring Hill Road Mc Lean VA 22101
603 Sumner Street Springfield MA 01108
850 Lighthouse Drive Palm City, FL 34990
167 Meachum Avenue Elmont NY 11003
2920 N. Greenvalley Parkway, Suite Henderson NV 89014
413 Shrewsbury Street Worcester MA 01604
413 Shrewsbury Street Worcester MA 01604
10 Prince Place Newburyport MA 01950
100 Brickstone Square, Suite 501 Andover MA 01810
1731 Beacon Street Brookline MA 02445
413 Shrewsbury Street Worcester MA 01604
4 Old Mill Plain Road Danbury CT 06811
861 Southbridge Street Auburn MA 01501
1130 N. Main Street Randolph MA 02368
360 Vanderbilt Motor Pakway Hauppauge NY 11788
45 Connair Road Orange CT 06477
100 Brickstone Square, Suite 501 Andover MA 01810
701 Broadway Revere MA 02151
13 Doty's Mill Road Acushnet MA 02743
243 Church Street Pembroke MA 02359
63 Shore Road, Unit #21 Winchester MA 01890
17 Trescott Street Taunton MA 02780
1212 Hancock Street, #320 Quincy MA 02169
5835 Post Road, Suite 216 East Greenwich RI 02818
420 North Main Street Randolph MA 02368
339 Centre Street Jamaica Plains MA 02130
6800 Jericho Turnpike Syosset NY 11791
413 Shrewsbury Street Worcester MA 01604
259 North Street Hyannis MA 02601
132 Central Street, Suite 108 Foxboro MA 02035
384 Lowell Street Wakefield MA 01880
167 Meachum Avenue Elmont NY 11003
73 Newbury Street Boston MA 02116
50 Main St.-Suite 167 N. Reading MA 01864
16485 Laguna Canyon Rd., Ste. 120 Irvine CA 92618
1819 Acushnet Avenue New Bedford MA 02746
90 Main Street Leominster MA 01453
573 Central Street Lowell MA 01852
20 Hawley Street, 7th fl. West Tower Binghamton NY 13901
63 Shore Road, Unit #21 Winchester MA 01890
25 Birch Street Milford MA 01757
3821 Route 28,Bldg4,Ste D Marstons Mills MA 02648
75 Sockanossett Crossroads,Suite10 Cranston RI 02920
254A North Broadway, Suite 202 Salem NH 03079
1020 Park Avenue Cranston RI 02910
16485 Laguna Canyon Rd., Ste. 120 Irvine CA 92618
1130 Ten Rod Road Bldg. E, Ste E Unit 307 North Kingstown RI 02852
P.O. Box 590606 Newton MA 02459
124 Washington Street Foxboro MA 02035
410 North Broadway East Providence RI 02914
14440 Myer Lake Circle Clearwater FL 33760
399 Jefferson Blvd Warwick RI 02886
714B Southbridge Street Auburn MA 01501
600 Old Country Rd. Suite 513 Garden City NY 11530
9323 Tech Center Drive, Suite 1400 Sacramento CA 95826
12 Alfred Street Woburn MA 01801
3427 Mendon Road Cumberland RI 02864
421 N. 7th St., Ste 721 Philadelphia PA 19123
714B Southbridge Street Auburn MA 01501
420 North Main Street Randolph MA 02368
3821 Route 28,Bldg4,Ste D Marstons Mills MA 02648
15 East Central Street Franklin MA 02038
4 Old Mill Plain Road Danbury CT 06811
11 Bedford Street Burlington MA 01803
280 North Main Street East Longmeadow MA 01028
420 North Main Street Randolph MA 02368
34 School Street Foxboro MA 02035
266 Broadway Methuen MA 01844
714B Southbridge Street Auburn MA 01501
385 Washington Avenue Chelsea MA 02150
245 Waterman Street, Suite 202 Providence RI 02906
259 North Street Hyannis MA 02601
384 Lowell Street Wakefield MA 01880
19 Goddard Irvine CA 92618
4 Old Mill Plain Road Danbury CT 06811
385 West Street West Bridgewater MA 02379
1243 Mineral Spring Avenue, #204 North Providence RI 02904
320 Whittington Parkway, Suite 304 Louisville KY 40222
1243 Mineral Spring Avenue, #204 North Providence RI 02904
17 Trescott Street Taunton MA 02780
50 Maple Street Warwick RI 02888
5600 S. Quebec St., Ste. 110-D Greenwood Village CO 80111
One Lonsdale Avenue Pawtucket RI 02860
3 Park Street, 2nd Floor Leominster MA 01453
10 Forbes Road Braintree MA 02184
P.O. Box 10 Chatham MA 02633
63 Shore Road, Unit #21 Winchester MA 01890
100 George P. Hassett Dr Medford MA 02155
63 Shore Road, Unit #21 Winchester MA 01890
4 Richmond Square, Suite 300b Providence RI 02906
11 Lorette Street West Roxbury MA 02132
14 Wood Street Milford MA 01757
10 Forbes Road Braintree MA 02184
5835 Post Road, Suite 216 East Greenwich RI 02818
175 State Road East Westminster MA 01473
14440 Myer Lake Circle Clearwater FL 33760
1654 Main Street, Room #3 Weymouth MA 02190
85 Samoset Street Plymouth MA 02360
800 Hingham Street Rockland MA 02370
100 River Road, Suite 105 Norwood MA 02062
63 Shore Road, Unit #21 Winchester MA 01890
2323 N.E. 26th Avenue, Suite 106 Pompano Beach FL 33062
63 Shore Road, Unit #21 Winchester MA 01890
574 Washington Street Easton MA 02375
581 Boylston Street Boston MA 02116
271 Waverley Oaks Road, Suite 209 Waltham MA 02452
240 Pleasant Street Methuen MA 01844
P.O. Box 870144 Milton Village MA 02187
137 Willow Lake Drive Fairhop AL 36532
580 Robeson Street Fall River MA 02720
331 Salem Street Medford MA 02155
80 Worcester Street Grafton MA 015636
420 North Main Street Randolph MA 02368
14440 Myer Lake Circle Clearwater FL 33760
30 Eastbrook Road Dedham MA 02026
111 Everett Avenue, Suite 2D-E Chelsea MA 02150
500 W. Cummings Park, #3450 Woburn MA 01801
100 Brickstone Square, Suite 501 Andover MA 01810
74 High Street Stoneham MA 02180
701 Broadway Revere MA 02151
56 Roland Street Charlestown MA 02129
2 Main Street Plaistow NH 03865
P.O. Box 782 Derry NH 03038
5230 Washington Street West Roxbury MA 02132
1450 East Street Pittsfield MA 01201
256 Hull Street Hingham MA 02043
6800 Jericho Turnpike Syosset NY 11791
48 Reilly Avenue Blackstone MA 01504
132 Meadow Street Warwick RI 02886
860 Belmont Street Brockton MA 02301
769 Plain Street Marshfield MA 02050
581 Boylston Street Boston MA 02116
391 Broadway Everett MA 02148
1671 Worcester Road, Suite 405 Framingham MA 01701
122 Dean Street Taunton MA 02780
78 Faunce Corner Road, Suite #545 North Dartmouth MA 02747
P.O. Box 10 Hudson MA 01749
2728 North Harwood Street Dallas TX 75201
60 Nicholas Road, Suite 2 Framingham MA 01701
24 Trapelo Road Belmont MA 02178
126k Northampton Street Easthampton MA 01027
106 South Street0 Charlottesville VA 22902
391 Broadway Everett MA 02148
865 Waterman Avenue East Providence RI 02914
222 Main Street Milford MA 01757
331 Salem Street Medford MA 02155
3879 Packard Road Ann Arbor MI 48108
3427 Mendon Road Cumberland RI 02864
106 Main Street, STE 4 Stoneham MA 02180
189 Belmont Street Brockton MA 02301
313 Washington Street, Suite 221 Newton MA 02458
120 Lambert Lind Highway Warwick RI 02886
60 McGrath Highway Quincy MA 02169
P.O. Box 590606 Newton MA 02459
160 Doyle Road Holden MA 01520
17 Trescott Street Taunton MA 02780
126k Northampton Street Easthampton MA 01027
18 Central Street Foxboro MA 02035
45 King St. E. Greenwich RI 02818
1550 Blue Hill Avenue Mattapan MA 02126
1 Mountain Road Burlington MA 01803
516 Broadway Everett MA 02149
1 Mountain Road Burlington MA 01803
2728 North Harwood Street Dallas TX 75201
266 Broadway Methuen MA 01844
2150 Joshua's Path Hauppauge NY 11788
56 Roland Street Charlestown MA 02129
63 Shore Road, Unit #21 Winchester MA 01890
1107 Washington Street Dorchester MA 02124
39 Mechanic Street, Suite 400 Westbrook ME 04092
900 Victory Highway Slatersville RI 02876
286 Union Street New Bedford MA 02740
10 Forbes Road Braintree MA 02184
900 Victory Highway Slatersville RI 02876
580 Robeson Street Fall River MA 02720
1 Custom House Street,, 3rd Floor Providence RI 02903
2728 North Harwood Street Dallas TX 75201
512 Gallivan Boulevard Boston MA 02124
Complaint Complaint Complaints.S
Telephone Extension Fax ID Type ID Title City tate
(714) 621-0123 106848 DC MR Worcester MA
508-756-5544 201 508-756-4217 106849 MB Mr Worcester MA
(508) 962-9168 106852 MB Ms Taunton MA
617-878-8838 106859 MB Ms Abington MA
603-626-0770 106872 MB Mr Methuen MA
603-626-0770 106883 MB Lawrence MA
(781) 964-7389 106886 MB Ms Somerville MA
(508) 962-9168 106891 MB Ms Pawtucket RI
(401) 722-9023 106903 MB Mr Boston MA
(401) 721-2221 106918 MB Ms Worcester MA
401-762-6700 106923 MB Mr Pittsfield MA
(401) 946-3553 106933 MB Ms Brockton MA
617-773-2100 106961 ML Mr Douglas MA
401-921-2800 106988 MB Mr Acushnet MA
(508) 962-9168 106993 ML MS Plymouth MA
978-232-0008 106998 MB Ms Salem MA
(617) 567-3863 107003 MB MS Mattapan MA
631-847-8704 107008 MB MS Ipswich MA
(781) 224-9998 107019 RL Ms Orange MA
401-228-3800 107023 MB Mr Revere MA
781-749-7411 107026 OT Mr New Bedford MA
(949) 461-0543 107041 MB Ms Medfield MA
401-615-9886 107042 MB Mr Hudson MA
978-779-0500 107049 ML Ms Marshfield MA
(508) 698-8600 107061 ML Mr Taunton MA
(617) 236-4662 107083 MB Mr Attleboro MA
781-376-9194 107090 MB Mr Fitchburg MA
(203) 798-6225 107092 MB Mr Eastham MA
978-927-3508 107094 MB Mr Methuen MA
617-527-1300 107112 MB Ms Nashua NH
401-438-0202 107132 MB MS Somerset MA
703-442-0150 107144 OT MR Brookline MA
413-747-7439 107149 IP MS Pittsfield MA
772-223-7283 107160 MB Ms Dorchester MA
631-847-8704 107173 MB Mr Medford MA
(702) 458-1980 107181 MB Mr Tyngsboro MA
508-756-5544 201 508-756-4217 107188 NB Mr Worcester MA
508-756-5544 201 508-756-4217 107189 ML Ms Millbury MA
425-984-6247 978-462-9889 107198 CH MS Lowell MA
(978) 269-6200 107199 MB MS Boxford MA
(617) 953-3720 107203 MB Mr Ann Arbor MI
508-756-5544 201 508-756-4217 107214 MB Ms Worcester MA
(203) 798-6225 107220 MB Ms Scituate MA
508-368-7900 107243 OT Mr Fort Mohave AZ
(781) 986-6900 107246 MB Ms S. Weymouth MA
(631) 673-8444 107259 MB Mr Marstons Mills MA
(877) 233-1197 107275 MB Ms Fall River MA
(978) 269-6200 107281 MB Mr Andover MA
781-289-9300 107283 MB Mr Revere MA
(508) 995-3836 107306 MB Mr New Bedford MA
(781) 826-8890 107313 MB Mr Medford MA
781-376-9194 107325 MB Ms Swansea MA
508-822-6678 107335 MB Ms Mattapan MA
(781) 964-7389 107338 MB Ms Somerville MA
(401) 885-1705 107345 MB Mr Somerset MA
(781) 986-4004 107350 OT Mr Brookline MA
Jamaica
617-522-9200 107361 OT MR Plains MA
(516) 747-4141 107382 MB Ms Westford MA
508-756-5544 201 508-756-4217 107386 MB Mr Worcester MA
(508) 790-8822 107405 MB MR East Sandwich MA
888-889-5465 107408 OT MR Norton MA
(781) 213-3433 107414 ML MS Malden MA
631-847-8704 107415 OT MR Dorchester MA
617-638-0077 107416 OT MR Dorchester MA
508-664-1614 107423 CR MS Haverhill MA
858-722-3383 107424 MB MS Sudbury MA
508-995-6291 107434 MB MS Halifax MA
(978) 840-26 107447 MB MS Fitchburg MA
(978) 458-4752 107453 MB MR Lowell MA
(888) 982-2739 107454 MB MS Brockton MA
781-376-9194 107469 MB MR Haverhill MA
509-488-1003 107486 MP MR Salem MA
508-420-1222 107493 MB MS Sandwich MA
401-228-6600 107496 MB MR Tewksbury MA
603-685-2800 107498 OT MR Sudbury MA
999-999-9999 107499 CR MS Worcester MA
858-722-3383 107519 OT MR Cambridge MA
800-549-0090 107523 RL MS Southwick MA
(617) 292-0200 107546 ML Mr Lowell MA
West
508-698-0281 107548 ML Ms Bridgewater MA
401-431-6100 107549 MB MR Plymouth MA
727-324-1000 107551 OT MA
401-732-2555 107552 MB MS Hyde Park MA
(508) 721-0069 107581 MB MS Lowell MA
800-241-5088 293 107591 LC MR Worcester MA
916-9998-0501 107616 MF MS Littleton MA
617-938-9577 107617 MB MS Milford MA
401-658-2097 107619 MB Cambridge MA
215-925-9004 107630 MF MR New Bedford MA
(508) 721-0069 107632 MF MR Easthampton MA
(781) 986-4004 107634 MB MS Mashpee MA
508-420-1222 107635 MB MS Sandwich MA
508-528-6055 107637 MF MS Milford MA
(203) 798-6225 107668 ML MS Winthrop MA
781-376-9227 107687 MF Mr Lawrence MA
(413) 567-1040 (413) 567-1090 107710 OT Mr Hampden MA
(781) 986-4004 107720 ML Ms MA
(508) 543-2770 (508) 543-2771 107724 ML Mr Barre MA
800-579-0072 107726 ML Mr Lawrence MA
(508) 721-0069 107729 CG Ms Leicester MA
617-884-2510 107746 ML Ms Woburn MA
(401) 228-7989 107749 MB Mr Dorchester MA
South
(508) 790-8822 107771 MB Mr Yarmouth MA
(781) 213-3433 107778 ML Mr Salem MA
107782 MB MA
(203) 798-6225 107833 MB Salem MA
(508) 586-7700 107846 CH Mr Brockton MA
(401) 721-2221 107859 ML Mr E Falmouth MA
(502) 753-1340 107867 MB Auburn MA
North
(401) 721-2221 107887 MB Ms Attleborough MA
508-822-6678 107889 MB Ms Andover MA
(401) 632-0080 107908 ML Douglas MA
(303) 221-1158 107941 MB Mr Attleboro MA
(401) 722-9023 107945 MB Mr Canton MA
(978) 537-1009 107948 MB Ms Clinton MA
(781) 535-6776 107950 MB Mr Bradford MA
508-945-0060 107952 MF Ms Bewster MA
781-376-9194 107954 MF Mr New Britain CT
(781) 395-3900 107956 ml Mr Billerica MA
781-376-9194 107957 ML Ms Littleton MA
(401) 490-2542 107971 MB Mr Chicopee MA
(617) 325-3300 107985 MB MS Randolph MA
(508) 473-2144 107989 ML Ms Worcester MA
(781) 535-6776 107998 ML Mr Hopkinton MA
(401) 885-1705 108000 ML Ms Lynn MA
508-874-2650 108006 OT Ms Springfield MA
727-324-1000 108007 MB Mr Randolph MA
(781) 337-3777 108027 ML Ms Taunton MA
(508) 746-5363 108029 ML Ms Stoneham MA
617-770-0989 108037 OT Mr MA
(781) 551-0033 781-551-0031 108047 ML Ms Berlin CT
781-376-9194 108058 MB Ms Ayer MA
(954) 782-3077 108068 MB Mr Norwel MA
781-376-9194 108074 MB Mr Brockton MA
(508) 235-5612 (508) 230-7008 108075 MB Mr Palmer MA
(617) 236-4662 108080 MF Mr Randolph MA
(617) 489-8881 108084 MF Mr Dorchester MA
978-975-7706 108087 ML Mr Lawrence MA
(617) 436-6362 108091 ML Mr Springfield MA
(251) 929-0490 (251) 928-8649 108092 ML Ms Acushnet MA
(508) 837-6530 108101 ML Ms Fall River MA
(781) 330-9526 108108 ML Mr Randolph MA
(508) 839-1117 108144 RL Mr Sharon MA
(781) 986-4004 108148 ML Mr Fall River MA
727-324-1000 108149 ML Mr Everett MA
617-329-9000 108150 OT Mr Hyde Park MA
(617) 884-0550 108165 ML Mr Brighton MA
(781) 935-1660 108167 OT Ms Lawrence MA
(978) 269-6200 108171 ML Ms Roslindale MA
781-438-8631 108176 CG MS Westford MA
781-289-9300 108191 MT Ms Lynn MA
781-844-3444 108231 MF Mr Dorchester MA
603-382-3785 108240 CR Mr Salem MA
(603) 434-0864 108244 ML Ms Uxbridge MA
(617) 327-2008 108250 ML Mr Dorchester MA
413-447-8525 108265 ML Ms Williamstown MA
781-740-5500 108266 MF Ms Milton MA
(516) 747-4141 108288 CG Ms Lowell MA
(508) 876-0056 108292 OT Ms Cranston RI
(401) 884-1500 108310 MB Mr Braintree MA
(781) 963-2344 108311 MF Ms Brockton MA
(781) 544-1300 108316 OT Ms Pembroke MA
(617) 236-4662 108336 ML Ms Dorchester MA
(617) 320-2084 108340 ML Mr Revere MA
(508) 410-8370 108349 OT Mr MA
508-828-1115 108351 MB Ms Roslindale MA
(508) 992-5251 108354 ML Mr Harwich MA
(978) 568-0031 9785680059 108355 MB Mr Framingham MA
(214) 758-7755 108365 ML Ms Brockton MA
(617) 823-6088 108395 ML Ms West Boylston MA
617-484-8383 108402 ML Ms Stoughton MA
413-527-3588 108443 ML Mr Springfield MA
108454 ML Ms MA
(434) 220-5626 108476 MB Ms Whitman MA
(617) 320-2084 108502 MS Mr Revere MA
401-438-0202 108521 OT MR Boston MA
(508) 473-7717 108525 MB Dr Chestnut Hill MA
(781) 330-9526 108564 MF Mr Revere MA
(734) 971-2300 108587 ML Mr Waltham MA
401-658-2097 108607 MF Mr Somerville MA
781-279-1820 108636 MS Mr New Bedford MA
508-580-4794 108644 MF Mr Dorchester MA
617-558-1116 108666 MF Mr Bedford MA
401-921-2800 108678 MF Mr Somerville MA
617-773-2100 108688 MF Mr Seekonk MA
(617) 292-0200 108702 MF Ms Somerville MA
508-852-7686 108733 MB Mr Harwich MA
North
508-822-6678 108737 MB MR Darmouth MA
413-527-3588 108738 MB Mr Springfield MA
(508) 698-8600 108745 MB MS Weymouth MA
401-954-2858 108746 MB Mr Medford MA
617-296-6003 108747 MB MR Brockton MA
617-272-6700 108748 ML Mr Oxford MA
(617) 394-8195 7813949179 108784 CR Mr Whitman MA
617-272-6700 108788 MF Ms Burlington MA
(214) 758-7755 108798 MB MR Plymouth MA
800-579-0072 108803 ML Mr Lawrence MA
Great
631-261-1800 108810 MB Mr Barrington MA
781-844-3444 108812 RL MS Dorchester MA
781-376-9194 108817 MB MR Newton MA
108818 MB MS Weymouth MA
108819 MB MS Lawrence MA
401-766-6200 108822 MB Mr Boston MA
(508) 993-7500 108840 MB MS Hardwick MA
(781) 535-6776 108841 ML Mr Stoughton MA
401-766-6200 108843 MB Mr Roxbury MA
(508) 837-6530 108864 MB Ms Fall River MA
South
401-351-0800 108905 ML MS Dartmouth MA
(214) 758-7755 108933 ML Mr Carver MA
617-438-7084 108961 MB Lawrence MA
status
Zip Initials Dollars Date Received Date Letter Sent Date Letter Received Date Closed _code
01604 es 2/24/2006 1/25/2006 3/13/2006
01604 ES 2/24/2006 1/25/2006 3/15/2006
02780 FW 1/17/2006 1/27/2006
02351 FW 1/31/2006 2/22/2006
01844 FW 2/2/2006 2/2/2006 2/21/2006
01841 MC 2/15/2006 2/16/2006 2/21/2006 2/21/2006
02143 MC 2/21/2006 5/23/2006 6
02860 AB 3/6/2006 3/6/2006
02108 KA 2/14/2006 2/14/2006
01605 MC 3/20/2006 5/31/2006
01201 AB 3/21/2006 3/22/2006 3/29/2006 3/30/2006
02301 CD 295.00 3/22/2006 3/23/2006 4/5/2006 4/5/2006
01516 CD 4/4/2006 4/20/2006
02743 BB 5/1/2006 5/11/2006 6/22/2006 6/26/2006
02360 BB 4/20/2006 5/9/2006 5/26/2006 8/10/2006
01970 AB 5/8/2006 5/10/2006 5/16/2006 6/2/2006
02126 BD 5/11/2006 5/18/2006 6/13/2006 8/2/2006
01938 BB 500.00 5/18/2006 6/13/2006 7/10/2006 7/13/2006
01364 BD 4/26/2006 5/10/2006 6/9/2006 6/20/2006
02151 EL 6/1/2006 6/7/2006 7/10/2006 7/12/2006
02704 BD 5/30/2006 6/6/2006 6/21/2006 6/26/2006
02052 JZ 6/8/2006 6/15/2006 7/14/2006 8/17/2006 6
01749 JZ 6/14/2006 6/15/2006 7/18/2006 8/24/2006
02050 BB 6/9/2006 6/27/2006 7/20/2006
02780 BB 13,580.76 6/19/2006 7/3/2006 7/7/2006 7/13/2006
02703 MC 3,500.00 3/11/2006 7/18/2006
01420 EL 7/19/2006 7/20/2006 8/18/2006 9/6/2006 6
02642 EL 7/20/2006 7/20/2006 9/8/2006 9/13/2006
01844 BB 7/25/2006 7/27/2006 8/10/2006 12/20/2006 6
03060 BD 8/1/2006 8/3/2006 8/8/2006
02726 FB 8/11/2006 8/29/2006 6/19/2007 6
02467 KA 8/30/2006 8/31/2006 9/28/2006
01201 EF 9/1/2006 9/28/2006
02124 JZ 9/11/2006 9/15/2006 9/19/2006 6/19/2007 6
02155 BB 8/21/2006 8/21/2006 10/24/2006 10/31/2006 6
01879 AC 9/20/2006 9/27/2006 10/12/2006 12/19/2006 3
01604 FB 9/16/2006 9/28/2006 6
01527 MT 9/27/2006 9/29/2006 4/13/2007 4/13/2007 6
01850 AC 10/3/2006 10/24/2006 11/20/2006 11/30/2006 6
01921 BB 10/2/2006 10/10/2006 10/31/2006 12/22/2006 6
48108 FB 10/5/2006 10/6/2006
01607 BB 10/5/2006 10/17/2006 12/19/2006 12/22/2006 6
02066 JZ 10/13/2006 10/17/2006 11/3/2006 10/11/2007 6
86426 FB 10/25/2006 10/26/2006
02190 JZ 10/25/2006 10/31/2006 11/14/2006 11/15/2006 6
02648 JZ 10/16/2006 11/1/2006 11/17/2006 11/22/2006 6
02720 BB 10/23/2006 11/27/2006 12/18/2006 2/20/2007 6
01810 AC 11/17/2006 11/30/2006 12/14/2006 12/15/2006 6
02151 BB 11/17/2006 11/20/2006 12/1/2006 12/18/2006 6
02746 BB 11/15/2006 12/14/2007 1/25/2007 2/23/2007 6
02155 SC 12/1/2006 12/11/2006 7/3/2007 6
02777 LF 12/11/2006 12/14/2006 3/14/2007 6
02126 BB 12/18/2006 12/21/2006 1/4/2007 2/1/2007 6
02143 JZ 12/20/2006 12/20/2006 4/5/2007 4/5/2007 6
02725 GM 11/10/2006 12/28/2006 1/8/2007 7/25/2007 6
02445 LF 12/29/2006 1/10/2007 1/25/2007 1/26/2007 6
02130 BB 1/8/2007 1/24/2007 1/24/2007 6
01886 BB 1/25/2007 1/30/2007 2/12/2007 2/23/2007 6
01604 CS 1/10/2007 2/5/2007 4/11/2008 6
02537 KA 1/2/2007 2/5/2007 2/21/2007 3/12/2007 6
02766 SC 1/8/2007 2/5/2007 6
02148 LF 1/22/2007 2/7/2007 3/5/2007 3/7/2007 6
02125 LF 350.00 1/3/2007 2/1/2000 2/21/2007 2/23/2007 6
02125 LF 1/31/2007 2/12/2007 2/20/2007 7/24/2007 6
01832 BB 1/24/2007 2/13/2007 3/14/2007 6
01776 KA 1/25/2007 3/20/2007 6
02338 LF 1/29/2007 2/9/2007 2/21/2007 2/23/2007 6
01420 BB 2/5/2007 3/5/2007 6
01851 CS 1/22/2007 10/11/2007 6
02301 EB 1/25/2007 4/12/2007 6
03824 BB 2/14/2007 2/22/2007 4/24/2007 7/25/2007 6
01970 KA 2/20/2007 3/1/2007 4/11/2007 5/7/2007 6
02563 KA 2/13/2007 4/27/2007 6
01876 MT 375.00 2/21/2007 3/1/2007 4/3/2007 4/3/2007 6
02135 LF 12/3/2006 2/28/2007 3/8/2007 3/8/2007 6
01609 MT 2/20/2007 3/2/2007 3/15/2007 3/27/2007 6
02138 KA 2/28/2007 3/8/2007 3/20/2007 6
01077 KA 2/23/2007 3/29/2007 6
01850 CS 3/7/2007 3/7/2007 6
02379 BB 3/5/2007 4/6/2007 6
02360 MT 3/7/2007 4/25/2007 4/26/2007 6
EB 3/8/2007 3/19/2007 6
02136 BB 2/28/2007 4/10/2007 6
01851 CS 3/20/2007 12/26/2007 6
01604 HD 1/9/2007 4/10/2007 6
01460 SC 4/2/2007 6/25/2007 6
01757 HD 3/5/2007 6/10/2007 6
02139 GM 4/2/2007 4/11/2007 5/3/2007 5/7/2007 6
02745 GM 3/29/2007 4/12/2007 4/25/2007 4/27/2007 6
01027 MT 4/8/2007 10/3/2007 6
02649 GM 4/10/2007 6/4/2007 6
02536 SC 4/12/2007 10/9/2007 6
01757 GM 4/6/2007 4/17/2007 6
02152 GM 4/27/2007 5/2/2007 5/30/2007 6/8/2007 6
01841 CS 4/19/2007 12/31/2007 6
01036 DO 2/19/2007 2/21/2007 6
GM 5/1/2007 8/8/2007 6
01005 GM 5/3/2007 5/10/2007 5/16/2007 5/21/2007 5
01841 SC 5/6/2007 6/5/2007 6
01524 MT 5/7/2007 6/25/2007 6/26/2007 6
01801 CS 5/24/2007 6/4/2007 6
02125 JG 6/1/2007 6/8/2007 6/25/2007 6
02664 ES 6/11/2007 6/26/2007 7/16/2007 8/7/2007 6
01970 GM 6/1/2007 6/14/2007 6/26/2007 7/11/2007 6
GS 6/14/2007 7/3/2007 6
01970 KA 6/20/2007 7/24/2007 8/8/2007 9/30/2007 6
02301 KA 7/4/2007 7/24/2007 7/31/2007 10/29/2007 6
02536 GM 7/2/2007 8/21/2007 8/30/2007 10/11/2007 6
01501 KA 7/13/2007 7/25/2007 8/27/2007 10/29/2007 6
02760 GM 7/24/2007 10/3/2007 6
01810 GM 7/11/2007 7/26/2007 8/9/2007 8/17/2007 3
01516 GM 7/23/2007 8/27/2007 9/6/2007 9/24/2007 1
02703 KW 7/23/2007 8/28/2007 9/14/2007 10/24/2007 6
02021 ES 8/22/2007 10/15/2007 12/1/2007 7/7/2008 6
01510 CS 8/14/2007 8/28/2007 11/9/2007 6
01835 CS 3,598.88 8/15/2007 8/27/2007 8/18/2008 6
02631 CS 7/26/2007 8/30/2007 9/14/2007 6
06051 CS 8/13/2007 10/19/2007 6
01821 CS 8/2/2007 8/30/2007 11/19/2007 1/10/2008 6
01460 ES 8/2/2007 9/12/2007 5
01013 DB 1,200.00 8/24/2007 9/5/2007 9/18/2007 9/20/2007 6
02368 KW 3,000.00 8/27/2007 9/18/2007 10/22/2007 10/23/2007 6
01610 SC 9/7/2007 9/7/2007 6
01748 CS 1,013.75 9/4/2007 8/18/2008 6
01902 GM 9/11/2007 10/1/2007 6
01109 BP 9/6/2007 9/12/2007 9/12/2007 9/13/2007 6
02368 ES 9/9/2007 9/13/2007 9/24/2007 9/24/2007 6
02780 ES 9/18/2007 9/26/2007 10/24/2008 3/13/2008 6
02180 BP 9/17/2007 12/31/2007 6
DO 9/19/2007 9/24/2007 6
06037 CS 8/23/2007 9/25/2007 6
01432 ES 9/27/2007 11/4/2007 12/11/2007 12/19/2007 6
02061 JV 10/2/2007 10/11/2007 11/9/2007 11/16/2007 6
02301 SC 10/2/2007 7/7/2008 6
01069 BP 10/1/2007 10/9/2007 10/22/2007 10/30/2007 6
02368 ES 10/3/2007 1/14/2008 6
02124 ES 9/28/2007 10/17/2007 6
01841 ES 10/3/2007 10/16/2007 10/23/2007 10/31/2007 6
01105 ES 10/2/2007 10/16/2007 1/9/2008 1/15/2008 6
02743 KA 10/5/2007 10/31/2007 6
02723 ES 10/8/2007 10/15/2007 10/29/2007 10/31/2007 6
02368 CS 10/11/2007 11/20/2007 6
02067 ES 10/29/2007 11/16/2007 12/12/2007 2/5/2007 6
02721 BP 10/29/2007 11/13/2007 12/11/2007 1/11/2008 6
02149 ES 10/29/2007 11/15/2007 12/21/2007 1/7/2008 6
02136 KA 11/2/2007 11/7/2008 1/15/2008 1/15/2008 6
02135 ES 11/13/2007 1/14/2008 6
01841 ES 11/9/2007 11/14/2007 12/1/2007 12/6/2007 6
02131 ES 11/8/2007 11/16/2007 1/16/2008 4/14/2008 6
01886 BP 11/14/2007 1/10/2008 6
01905 JC 11/29/2007 12/4/2007 12/31/2007 2/20/2008 6
02125 SC 12/22/2007 12/27/2007 6
01970 DM 12/28/2007 1/11/2008 6
01569 JG 12/27/2007 3/14/2008 3/28/2008 5/14/2008 6
02121 JG 12/28/2007 1/7/2008 3/13/2008 6
01267 DM 1/10/2008 1/10/2008 2/6/2008 2/7/2008 6
02186 BL 3,600.00 1/16/2008 1/25/2008 2/19/2008 7/11/2008 6
01852 KA 1/11/2008 3/31/2008 6
02920 DM 1/4/2008 1/24/2008 6
02184 DM 1/17/2008 1/24/2008 2/12/2008 2/14/2008 6
02301 JG 1/22/2008 1/23/2008 6
02359 KK 1/24/2008 2/11/2008 6
02124 ES 2/12/2008 3/3/2008 6
02151 ES 2/12/2008 2/20/2008 3/3/2008 3/13/2008 6
SC 2/14/2008 2/15/2008 6
02131 ES 2/15/2008 2/20/2008 3/7/2008 3/13/2008 6
02645 ES 2/15/2008 2/20/2008 2/28/2008 3/10/2008 6
01702 CS 2/15/2008 2/19/2008 2/19/2008 6
02302 JC 2/27/2008 3/25/2008 4/15/2008 5/13/2008 6
01583 EB 3/4/2008 6/20/2008 6
02072 JC 2/20/2008 3/10/2008 4/9/2008 6/11/2008 6
01105 CS 3/21/2008 5/20/2008 6
ES 3/27/2008 4/16/2008 6
02182 JG 4/2/2008 8/11/2008 8/19/2008 9/11/2008 6
02151 KG 4/18/2008 4/25/2008 6
02118 JG 4/25/2008 5/6/2008 5/28/2008 6/11/2008 6
02467 JC 4/30/2008 5/6/2008 5/20/2008 5/23/2008 6
02151 IG 5/15/2008 5/21/2008 6/4/2008 6/11/2008 6
02452 IG 6/5/2008 7/14/2008 6
02413 JG 6/2/2008 7/24/2008 6
02746 KG 6/23/2008 7/1/2008 7/10/2008 8/14/2008 6
02122 IG 6/13/2008 7/29/2008 8/25/2008 6
01730 IG 7/14/2008 7/15/2008 7/15/2008 6
02413 JG 5/28/2008 7/8/2008 7/21/2008 7/24/2008 6
02771 JP 7/23/2008 7/24/2008 8/12/2008 8/14/2008 6
02143 KG 6/24/2008 7/12/2008 8/6/2008 6
02645 MF 7/28/2008 8/13/2008 6
02747 KG 8/12/2008 8/14/2008 9/3/2008 9/8/2008 6
01128 JP 8/12/2008 8/18/2008 6
02189 KG 8/18/2008 8/20/2008 8/26/2008 8/29/2008 6
02155 CO 8/20/2008 11/28/2008 6
02302 JP 8/19/2008 8/22/2008 9/5/2008 9/11/2008 6
01540 KG 8/20/2008 9/25/2008 6
02182 JG 4/2/2008 8/11/2008 8/19/2008 9/11/2008 6
01803 KG 9/8/2008 9/9/2008 10/23/2008 6
02360 KG 3,000.00 9/12/2008 11/21/2008 6
01841 CO 9/12/2008 9/26/2008 10/10/2008 10/22/2008 6
01230 KG 9/28/2008 11/6/2008 6
KG 10/3/2008 10/14/2008 6
02466 JG 325.00 10/6/2008 10/10/2008 11/26/2008 11/5/2008 6
02188 KA 10/9/2008 12/18/2008 6
01841 KG 8/13/2008 10/14/2008 11/3/2008 6
02119 CO 10/7/2008 10/15/2008 10/15/2008 6
01037 CO 10/17/2008 10/29/2008 11/5/2008 1/8/2009 6
02072 KG 10/27/2008 10/29/2008 12/16/2008 12/22/2008 6
02119 CO 10/27/2008 10/29/2008 11/6/2008 12/4/2008 6
02723 CO 10/16/2008 11/14/2008 6
02748 CO 12/3/2008 12/9/2008 1/22/2009 6
02370 JG 12/29/2008 1
01841 CO 3,400.00 1/20/2009 1/22/2009 2/11/2009 2/12/2009 6
Summary
Consumer wanted refund of appraisal fee after canceled loan.
Consumer asked to pay for an appraisal after cancelled loan.
Consumer complained that had private contract with MB to purchase property. Advised MB not complying with
contract. Consumer contacted Division to advise that they wished to withdraw complaint.
Consumer filed 93A Letter. Consumer also seeking monetary damages. Cannot pursue if litigation planned and
Consumer represented by counsel. Contacted consumer's counsel several times.
Consumer complained that individuals that company purchased home from consumer. A & B responded that
transaction was done by individual person, not company. Consumer did not do business with A & B. Tried to
Consumer complained that refinanced through United Mortgage Group and cannot afford payments. Consumer
felt mislead. All documentation appears to indicate terms properly disclosed.
Consumer complained that didn't get rate promised on good faith estimate. Rhode Island resident and property.
Complaint filed by attorney for business that contracts with Anchor. Not consumer complaint. File closed.
Consumer complained that they thought taxes/insurance were to be escrowed but were not. Requested written
documentation from consumer evidencing company was to escrow for taxes/ins. Does not have any supporting
Consumer complained that felt that broker pulled bait and switch. Applied for 80/20 loan but got 100% financing.
Also loan delayed for extended period and paid higher rate. Company responded that there were some credit
issues as well as verification of employment. Stated that there were also issues with title that held up closing.
Consumer complained that paid for appraisal fee but did not get refinancing. Company stated that consumer's
spouse (former employee) ordered appraisal and appraisal was done. As courtesy, Company refunding
Consumer complained of deceptive advertising. Consumer withdrew complaint 4/20/06.
Consumer wants reimbursement to compensate for the lack of reduction in mortgage payments due to delay in
their loans being closed within the stated timeframe. Additionally they want reimbursement for the cost of a new
appraisal as a result of having to find a new institution to refinance their loans. Provident explained that delay in
Interest rate increased "at last minute". Loan Origination Fee not disclosed until closing. Consumer wants a
return of the previously undisclosed origination fee of $8,000 and a no cost 7% rate as originally estimated in the
Consumer wanted to refinance and receive an equity line of $6,000. Told verbally no closing costs. Rate
increased from original rate quoted. Charged close to $6,000 in closing costs and is being charged $4,000
penalty for refinancing with a different company. Consumer seeking monetary compensation. Company had
offered consumer settlement of $1000 as gesture of good customer relations but consumer did not accept.
Consumer claims broker inflated consumer's income to get mortgage approved. Consumer claims inspection
faulty and broker promised to help her refinance loan within a month. Consumer wants to take broker to court. In
Unauthorized transaction taking from checking account which caused credit problems. Wants name cleared with
Chexsystems. Citizens deleted derogatory information reported to ChexSystems. Also refunded consumer
Broker and borrower agreed to one rate and right before closing lender raised the rate. Broker said the raise was
due to the bank charging PMI. Borrower signed the document for rate and all fees were standard from the broker.
The origination fee was under 1% and the broker had supporting documents for all charges and fees and
Consumer claims that the company made too many inquiries into his credit score which resulted in a decrease in
credit score "points." Consumer wants company to reconcile the problem with the credit agencies. Consumer was
Consumer complained that was supposed to pay $5000 for truck but ended up paying $7000. First Financial
stated that sales price determined by auto dealer not finance company. First Financial provided copies of all
documentation signed by consumer. Advised consumer that if wishes to pursue complaint against auto
Consumer complaining that was told refinance would be 1.75% fixed for five years and then adjust after 5 years.
When consumer received first statement it indicated adjustable rate every month. Also states that Star issued a
Consumer complaining that promised refinance at 1.25% for 5 years. Consumer stated Mortgage Systems told
Consumer to take house off market to refinance. Appraisal came in under value and Consumer feels Mortgage
Systems lied. Mortgage Systems stated cannot control value of appraisal and that appraisal completed by
Consumer complained that loan balance increased after one year. Consumer trying to stay in house. Appears to
be option arm interest only loan. Appears that all disclosures provided. Examiner found that the actural
prepayment penalty was more than what the company collected set by the limit according to M.G.L. 183 Section
Consumer complaining that put into loan that they could not afford and now having difficulty making payments.
Loansnap advised Division that they have met with consumers to help with finances for next 12 months to help
Consumer complained that forwarded checks to All States for payment of bills. Consumer stated that All States
promised to improve consumer's credit scores. Companies did not receive payments. All States initially stated
that checks had been forwarded to credit reporting bureaus. After investigation by Division, All States refunded
Consumer claims he was approved for loan however the terms were rescinded after he lost his job. On refinance
mortgage terms were not the same as what was orginally stated in agreements. Mortgage Options stated that
Consumer states that company promised 1.5% rate and then recv'd 5%. He wants the 1.5% as promised. No
Consumer states that we never would have refinanced had he known the new mortgage was not a fixed rate.
Consumer does not want the 2/28 ARM. States he would like a refund of the brokerage fee for misleading the
Consumer was told by Mortgage Broker that she was approved but never got the loan. Case closed. NH
Consumer told by MB that due to identity theft she should take all the equity out of her residence. Based upon tax
returns her income was insufficient for the amount of the loan. Home is being forclosed. This is being referred by
Wrong company.
Wrong company.
Consumer believes that company overcharged in closing costs. Requested that consumer send in all disclosures
received prior to closing as well as at closing. Requested disclosures from original lender (Meritage Mortgage
Consumer chose not to close with company because terms of loan had changed from application. Consumer
wanted his copy of the appraisal, but company refused to provide it to the consumer. Company provided
Consumer complained that was not provide with any written disclosures prior to closing. Also, did not receive
closing documents until after recsission period expired. Also, states inflated income on stated income product.
Review of documents appears to indicate that all terms properly disclosed. Company stated that documentation
Consumer complained that purchased commercial building owned by Equity Solutions. Was promised to receive
referrals for business. Has not received any referrals. Advised that Division cannot intervene in either commercial
Consumer complained that received solicitation that promised no penalty if refinanced through Equity Solutions.
Consumer closed and has not received refund. Wants reimbursement of penalty. Additional information was
required and requested from customer on 2/27/2007; 2/28/2007, 3/29/2007; and 4/6/2007. Info was not rec'd.
Debt collector looking for consumer with different middle name and will not accept that consumer is not debtor.
They are contacting consumer everyday. Wants them to delete her number from their automatic calling system.
First Mortgage closed 4 separate loan transaction for 90 year infirmed, mentally incompentent woman with no
income verification totalling $1,303,000. Secured by 4 exisiting and unencumbered properties. Guardian wants
recision with refund of all closing costs. All documents provided by company executed by consumer. Referred to
Consumer complained that delay in closing and rate lock expired. Had to pay to extend rate lock one day.
Michigan resident. Referred to Office of Financial Services in Michigan.
Consumers state they were not told they were getting an option arm loan which could result in negative
amortization. Consumer states that now owes more on mortgage than did initially. Wants additional amount
added on to end of loan written off and wants all fees/costs refunded from closing. Review of documentation
Consumer states promised rate of 1.25% and lower payments. However, at closing got higher rate and larger
payments than previous mortgage. Didn't qualify for lower rate so subprime product offered. Later refi'd into
another product. Can't afford payments due to income change. Put through Division's foreclosure initiative but
Complaint filed by appraiser that has not received payment for services. Advised to contact legal counsel if
Consumers complained that they were put into loan they cant afford. Now in foreclosure. Consumer has since
written to the Division withdrawing complaint. Also refered consumer to hope hotline.
Consumer complained that received phone call from company. Consumer advised that on Do Not Call List.
Consumer requested company's do not call policy. Consumer has not received any response from company.
Company stated that another consumer had provided telephone number as contact number. Upon learning that
Consumer complained that did not realize that loan was adjustable. Now payments are increasing $400 per
month and cannot afford payments. Application was for an ARM loan. Fees appears to be properly disclosed.
Consumer stated that company promised rate of 5.3% but later advised could not provide rate as appraisal came
in lower than anticipated. Consumer offered higher rate but refused. Consumer believes bait and switch and
Consumer complained that advised would be getting 100% financing but advised day before closing would need
$2500 to close. Company did provide 100% financing of the sales price. However, there were additional fees
Consumer complained that income overstated. Requested signature from consumer as well as additional
information regarding income. Company provided copy of application along with Note.
Consumer complaining that cannot afford mortgage payments. States income inflated. Referred to examination
Refinanced during foreclosure. Did not realize that when they signed mortgage papers, they were signing over the
house. Made mortgage payments through money order and cash. Never received receipts. Mortgage payments
were not made on the house. Working with attorney to get back house for amount originally owed but negotiations
States cannot afford payments. Stated income product. Company provided application which consumer signed
that stated earned $6500 per month. Consumer did not provide any supporting documentation evidencing less
income earned. Based upon documentation Division cannot make determination that company responsible for
Consumer feels that interest rate of 9.19% and fees are unreasonable. In addition, feels that her income was
overstated. Licensee provided GFE, note, and HUD-1 which disclosed interest rate and fee. All documents were
Consumers refinanced into stated income product. Did not provide any proof of income. Stated that taken
advantage of because they do not speak English. Company responded that borrowers have refinanced six times
since 1999, taking cash out each time, and understand the process and the product they received. Company did
Consumer states that People's employes an illegal immigrant in a position as a loan processor and loan officer.
Consumer does not want his personal information handled by someone who is illegally residing in this country.
Overstated income and incorrect work history stated on mortgage application by broker. Complaint was filed to
alert Division to improper behavior as no mortgage was obtained. Company responded that "documentation" that
Consumer complaining that did not understand terms of loan. Looking for refund of what consumer believes to
be junk fees from broker in addition to yield spread premium. Company stated all loan originators are required to
Did not receive mortgage documentation. Company slow is responding but by Division oversight delay in
providing copies. Has balloon note (40 years payment over 30 years) at 11.1% that will never go down.
Claims put into an exotic mortgage product without knowledge. Company responded that borrower fully aware
and is very experienced in mortgage process. Properties in question were investment
Not a consumer complaint. Referred to licensing. Referred to exam unit.
Made downpayment. Closing extended but never closed. Wants to know why and wants deposit back. Company
stated preapproval and commitment letter both contingent on verification of financial info. After Company received
Bank statements from consumer and Bank of America noticed discrepencies, paid $300.00 to seller to extend
Cancelled loan within 3 day recission period. MB won't refund appraisal fee. Consumer was refunded the
Falsified income. Loan erroneousely completed. Wants credit restored. Review of documentation indicates that
all disclosures signed by consumer and complained before first payment due so unclear as to credit damage.
Consumer complains that Co was not authorized to check his credit. Consumer also states that he is getting
threats and prank calls from Co. Consumer wants harassment to stop.
Consumer complained of deceptive mailing. Legal sent a cease letter to the company informing them to stop this
type of advertising as it appears to mislead the consumer into what the would be getting involved in. Governed by
AG reg. 940 CMR 8.04(1). Also in violation of 140D and 209 CMR 32.00. Further violation of 209 CMR 32.24(2)
Consumer stated that Castle Mortgage rep called claiming to be from Bridgewater Credit Union. Castle Mortgage
Home in foreclosure. Borrower referred to ESAC (Virginia Pratt, Foreclosure Prevention Counselor). Borrower
stated remedy as legal action plus lawyer and court fees. Provided contact information to Massachusetts Bar
Consumer complaining about the terms of his "pick a payment" loan with World Savings. DMSI was identified as
the broker. Additional review showed that Middlesex Mortgage in NH. DMSI is no longer; Middlesex is also
Contacted the consumer to provide additional information and signature. Left message and spoke with consumer
Alleges that purchase of condo was unfair and fraudulent. Seller was also the Mortgage Broker. No closing
papers ever received. Forged signatures, no home inspection, and no knowledge of a second mortgage. Co
provided applications for 80/20 loan with proper disclosures and signed by borrower. Dispute of facts. Unable to
The consumer felt that his closing costs were raised on him. The only reason why the closing cost went up from
the good faith estimate was from the delay in closing. The delay was caused by the consumer not providing the
paperwork ontime. Plus at time of closing the company told then that they would pay for the closing costs, but the
Consumer was unhappy with customer service. Licensee was not returning phone calls and did not refund
appraisal fee. Licensee gave direct contact number and refunded appraisal fee after contacted by division.
consumer stated tri-state called several times, on the do-not-call list. Company stated they will no longer call
Consumer received advertisements in the mail from Licensee and feared her personal information was
compromised. Licensee advised that they use public records to obtain the information and only have contact
Consumer complained of deceptive mailing. Legal sent a cease letter to the company informing them to stop this
type of advertising as it appears to mislead the consumer into what the would be getting involved in. Governed by
AG reg. 940 CMR 8.04(1). Also in violation of 140D and 209 CMR 32.00. Further violation of 209 CMR 32.24(2)
Consumer complained about her failed attempt to refinance with company b/c she could not get the interest rate
she had "locked" in. No written rate lock. Company is a MB, therefoe, cannot grant a written rate lock.
Commercial property. License surrendered. Referred to exam unit.
Consumer working on settlement through Department of Consumer Affairs. No further correspondence received
. Complaint closed
Feels broker was overpaid, Hud stated 3,114.00 was paid 6,860. Consumer stated company knew they could not
affoed monthly payemts. Licensee advised that they were paid total of 3,739: 3,114 origination fee, 275
processing fee, 350 application fee. All was stated on documentation that consumer provided. Licensee advised
Referred to exam unit who was already aware of issues raised.
Complaint closed. Consumer serviced by an attorney.
Consumer emailed complaint that there may have been mistatements in mortgage loan process. Referred to
exam unit for review. File was misplaced resulting in extended closing date. Was working with Neighborhood
Licensed surrendered. Referred to exam unit. Entity charged for appraisal twice, said would refund when closed.
Didn't close wouldn't refund. Although charged on credit card, so much time elapsed that dispute process wasn't
Homeowner victim of foreclosure rescue scam. Contacted broker for refi as she was in default. They couldn't help
her but had employee contact her to buy house as would be relocating to open location in MA. Company denying
Being foreclosed on by lender. Division achieved stay from Option One. Accusation of falsified income and
predated disclosures but she acknowledged she signed all documents.
Consumer went to closing thinking that she was going to be the co-signer, she never filled out any paperwork or
application. At the signing she was name as the borrower, she wants her name off the mortgage, so one else put
Consumer complains that the mortgage broker hired a appraiser that inflated the value of the house. He proved a
letter for another appraisal stating that he we was given a mortgage that he couldn’t afford. He was informed that
Consumer never returned signed complaint form when asked for it.
complaint alleging fraud by company. Complaint not filed by consumer. Referred to examination unit.
Consumer had issues with employee of licensee. DOB requested additional information from consumer include
signature authorizing to look into matter. Information was never rec'd; closed. Case was reopened as a result of
consumer sending in signature on 9/17/07. Also sent in copies of HUD Settlement Statement. Notified DOB of
Talked with consumer they have a lawyer provided to them by the union. The lawyer is looking into ways to save
their house, the consumer complaining is not on the mortgage. Consumer is well aware of what is going on and is
Consumer was given a loan that was over stated in so many ways, income, assets, dollar value. She is in an
adjustable rate mortgage and feels like she has been taken advantage of. During the complaint being file the
Consumer claimed broker mislead him, etc. Loan with Washington Mutual. Consumer was granted stay to
Appraisal company complaining about business relationship with licensee.
Note sent from Secretary of State's Office with full complaint to follow. Closed for not having a signature.
The consumers complaint how they were placed into a mortgage they didn’t want. The consumer withdrew from
applying with the same loan officer. Consumer was told to go to other agencies for refinance help.
Consumer represented by attorney. Broker promised one set of terms and at closing told them they were signing
what she promised, later they find out it wasn't (They don't know english) then refinanced again with terms that
Consumer's complaint was they didn't received loan. Licensee didn't give loan because consumer didn't meet
Consumer alleged fraud on part of JMA. Consumer pursued matter through court with unfavorable ruling.
Division unable to proceed further as already ruled by court and dismissed.
consumer complained that promised could refinance and was advised not to pay current mortgage. Did not get
loan and current loan went into foreclosure. Consumer applied and based on initial credit report pulled was
Consumers complaining that put into bad loan and consumers now owe more on home than loan amount.
Company disputed accusations. Also provided copies of disclosures provided to consumers.
Consumer complained that lender had sent statements to wrong address and also did not give rate promised. No
evidence of written rate lock. Regarding address, Lighthouse is mortgage broker and cannot update address.
unlicensed mortgage broker. Issued cease and desist order.
Consumer claims that Home Funding did not explain remortgage penalties. Now unable to refinance the loan
due to the penalties and other bills. Would like to be compensated for the emotional and financial distress
caused by said company. Prepayment penalty disclosed at closing. Unclear why seeking compensation for rent
Getting calls from Jon Bryant from Stonegate Mortgage because consumer declined to refinance with Stonegate
Feels misled to take out two mortgages and given a mortgage they could not afford. Afraid of being foreclosed on
as now husband has lost job. Broker provided documentation disclosing mortgage(s) and also stated that loan
was a fully documented, income verified loan. Loan(s) were foreclosed on by lender, America's Servicing
Was promised that he would receive $5660.13 from escrow that was promised at time of closing. The amount
was actually an escrow shortage. Proved insurance was in affect so refund +$2000. Referred to town to
Income inflated on loan application, did not get $30,000 out of the refinance that was promised to consumer.
Consumer never returned signed complaint form when asked for it.
Forged signatures on closing documents The consumer was encouraged to higher legal counsel.
Was contacted by Competitive Lending with refinancing options. Consumer agreed to refinance, but Competitive
Lending was unresponsive, resulting in consumer having a lower credit rating. Would like Competitive Lending to
write letters to the credit bureaus explaining the late payments in April and May. The consumer never paid their
Claims loan product was not explained. Had received a negative amortization loan. Broker contends borrowers
understood and requested lowest possible payment. Offered no cost refinance. Borrowers refused and went
He believes his family is a victim of mortgage fraud and that Joesph M. Baptiste may play a big part in it. In their
response, Anchor Financial stated that they were not aware of an arrangement made between you and Lakeitha
at Citi Mortgage, which was made outside of the Purchase and Sales Agreement. Anchor Financial provided the
Consumer requested copies of all documents pertaining to purchase money loan transaction. Company had since
closed responded her request took a while because documents were in storage. Consumer claimed didn't
receive, so DOB requested info be resent. Subsequently, consumer informed DOB that all docs were forged and
she never got a mortgage but did sign all purchase docs. Asked her to send signed complaint with documentation
Consumer felt that broker reneged on rate lock. Dispute as to rate lock agreement. Review did reveal that the
Contacted Division via MF queue. Was not in foreclosure referred to counseling. Claims mislead regarding
balloon. Documents signed and email from her states she wants a 30 year loan but a 40 year payment. Wrote her
Received complaint from CT. Referred back as part of complaint involved home. Also complained the employee
of company convinced her to enter real estate transaction. She would "buy" house and then sell it back to him
after one year; he would make payments and then split the proceeds from sale. He didn't pay; lender foreclosed.
Borrower was erroneously paid the proceeds of the second mortgage. That is, got 80/20; the 20 was supposed to
pay off an existing second. The closing attorney sent a check to the lender for payoff but also sent a check to the
Examiner made three calls and left messages for consumer asking for further information.
Coustomer was refunded the overcharge of the broker fee.
Consumer contacted Home Run to acquire financing to purchase a home for $450,000. Seller would gift 45,000
as a downpayment for actual purchase price of $405,000. The broker, Mr. Collins told consumer she was
approved for mortgage. Broker requested $6,000, but consumer was only able to give $3,000. P&S signed early
Complainant provided Income Verification for employee of her company to Prestige. During quality control check
by Countrywide, evidence was provided that form was altered and her signature was forged. Referred to exam
The property subject to the loan is not his return address. Verify that he lives in the property in question. Also,
make it clear that we can not assess or award damages but will investigate the complaint.
Claimed didn't get product for which she applied, but appears more likely that she didn't understand one month
Call broker. Are they aware of judgment? What is plan, was appraisal conducted? Was this a consumer
transaction? Appraisal was ordered then cancelled by consumer. Appraisal company wouldn't refund fee.
Consumer was sent copy of appraisal report. Case is closed.
Claiming falsification of income and assets.No wrongdoing detected by the Exam unit.
Get signed complaint and all documents from her. Per Barbara Pellitier's notes: 9/28 -consumer requested
complaint be put on hold because her atty was looking into matter. 11/20 consumer was to call back after
speaking w/ her atty, but consumer has not contacted DOB since. File closed, will re-open complaint if needed
Questioning accuracy and completeness of disclosures in advertisement. Referred to exam unit.
Upset with treatment during construction loan application. Property appears to have been in CT, so referred her to
CT authorities. Referred to exam unit as entity not licensed in MA.
Condo fees were not paid after she refianced. She also was charged $10,000 to refinance, which she thinks was
high. Mike Dalton was admonished and advised to do a better job in providing customer service. As for the
$10,000 that the consumer state she were charged at closing, it appears that roughly $3,500 of that was in real
Funding Corp recognized situatiop and has apoligized. They will reinstruct employess on all aspects of the "Do
Consumer says company reported an overly high income for him. 6/16 - Complaint being reviewed as part of
Closing delayed due to appraisal issues which caused further expense to consumer. Legacy responds consumer
did not meet conditions of commitment letter. Consumer approved for loan by another lender.
Company closed down during attempt to recover consumer's funds. Had provided signficant deposit in
anticipation of loan never received. Consumer is seeking compensation in small claims court.
Mortgage broker did not renew license. Forwarded consumer to OTS, to pursue complaint with Everbank, which
This is entered against the original company even though the broker has moved to another company. How is
Mortgage Specialists involved? Talk to me Northland provided the Divison with copies of the good faith estimate
and settlement that contradicted what the consumer said. The closing cost was less than what the consumer
Complaint involved commercial property.
Consumer complained she was unaware she was in a negative amortization loan. Documentation shows proper
disclosures were provided and signed at closing by consumer. Consumer accepted responsibility and
Consumer is complaining about a $4,200 closing cost, and a mortgage payment of $1,992. Consumer says he
was promised a top payment of $1,750. The company is working with the consumer in this matter free of cost,
Consumer is upset with mortgage product that son got as the son is ill-equipped to understand the transaction of
pay for the mortgage. Appears transaction was for commercial purposes. Invited son to complain only if owner-
Consumer says that company didn't honor the locked in rates. Although there was a delay in notification of the
change in second loan terms, the consumer was able to secure favorable loan terms with another institution
Location on complaint not/never licensed. Response from People's Choice faxed to DOB on 12/11. Closing letter
Did he sign documents attesting to income? Who is the lender? Is he delinquent? Global Mortgage has provided
the Division with a copy of the application, evidencing the fact that this property is an investment property. The
role of the Division is limited to intervention in disputes filed by consumers. Since the property in question is not
Complaint not re: MB but Real Estate deal. Contact licensee as courtesy but refer consumer to real estate board.
Contact ESAC. Is this person in MF? We'll get an examiner to check the docs. In Virginia Pratt’s letter, she
questioned whether the $5,000 deposit was credited to the loan and whether you were given the purchase and
sale price of $575,000 that you were promised. After looking over the HUD Settlement Statement, It was
determined that $5,000 was credited to the loan and that your purchase price was $575,000. Another question
Need more info from consumer. What sale? Was she looking for a mortgage or buying a house? Does she have
any paperwork besides the checks? You don't give that much money for a mortgage. Due to the fact that the
individual who your complaint is against is involved in a legal matter, the Division cannot intervene. The Division
ESAC says that the reported income was incorrect. The file was investigaged by the exam unit; however, no
Complaint regarding practices of broker and fitness for licensing. Referred to licensing and exam unit.
Claims that check made out to NFIP was not for flood ins & flood coverage not required. First Patriot says
property in flood zone. Canc check from consumer evid's chk cashed by FEMA/NFIP & advised consumer to
Serious allegations regarding falsification of income and employment. Referred consumer to AG re: Fremont
Consumer states Mortgage Specialist's pulled her credit report. However, Mortgage Specialists not listed on
Involves case #108508 - Option One and #108509 - Countrywide Home Loans, Inc. Case transferred from ES to
JG 3/14/08. Consumer claims fraud regarding eligible products, yield spread premium, options for tax & escrow
pmts, and credit scores during refiance. Refiance was in best interest as it lowered pmts & included the payoff on
Possibly fraudulent complaint. Consumer never responded to signiture request.
Consumer complained that copy of appraisal not provided. Company responded that request for appraisal had
not been made in writing, although consumer's boyfriend did verbally request appraisal. Company provided copy
The consumer complained that Heritage changed the terms of the mortgage. Specifically, the consumer thought
that the loan rate was fixed between 3% and 3.5%. However, the DOB found that the loan was a 3/6 Libor ARM.
The DOB also found that there was no prior disclosure regarding the 1% origination fee amounting to $3600. The
DOB requested that the $3600 be refunded by heritage and they refunded the fee. The consumer also said that
Consumer paid for an appraisal, but a stipulation with company was that if both parties could not proceed with
Call consumer. The Division cannot help her with foreclosure "scam". Has she contacted the AG? If not, we will
refer the complaint. Advise her that we will also keep the complaint on file for use in our exam. 1/22 - Called
Consumer claimed that he received a call from company telemarketer, claiming to be "Trans-Union Credit
Bureau." Company responded that their telemarketers state that they "work with" Trans-Union Credit Bureau, as
Who is lender/servicer? Are they in foreclosure? Get all documentation from consumer first. Called and spoke
with consumer, who is now working with attorney, on 2/8 regarding our conversation (where I requested
Allegations regarding falsification of VOE. Referred to exam unit.
Cease and Desist issued 11/07. The company is no loger doing business, and so the consumer was directed
Lighthouse Mortgage provided the Division with the closing agent's detailed summary of the payoff. The
company had provided the consumer with an additional broker credit of $534.52
anonymous complaint stating that the Co.is sharing offices with another company and is illegally paying loan
Consumer complained of possible mortgage fraud. Company provided a letter from the attorney acknowledging
the fact that he properly disclosed and explained all documents to the consumer.
Consumer was unhappy with his loan terms, but no wrong doing was dected. Consumer's complaint was referred
Commercial but DOB pursuing issues. Copied to examination.
Claims was mislead by broker, no specifics given. Requested specifics & loan docs to substantiate claim. CTX
response received and states that CTX never issued any loan for the consumer. CTX claims that credit report
Seeking damages for getting a negative amortization, adjustable rate loan. Claims didn't know. Mortgage broker
did not renew. Did get new mortgage through Mortgage Relief Fund but did have to pay prepayment penalty.
Advised her we would try to pursue lender (GMAC) but likely she signed everything and would be out of luck. Also
Claims was promised a rate, then lender re-pulled credit before closing causing higher rate due to lower score,
closing costs almost doubled at closing then what was quoted previously. Claims atty forced consumer to close.
Sent letter on 5/5 to company requesting additional documentation to further investigate complaint. High closing
cost complained about by consumer actually paid by seller. First credit pulled before consumer even had money
Company surrendered license one week before complaint received. Complaining about errors and omissiones on
loan signed August 2007, including $21,000 cash out he didn't want. Advised him that rescission applied and to
4/2 emailed consumer requesting contact information and formal complaint. 4/11 & 4/14 called and l/m for
consumer to provide additional company information. No response; closed case.
Complaint broker is also acting as a credit repair company. Complaint against 1st Nations employee Marcio
DeJesus. Determined employee now working under MJ Mortgage Corp. (see #108784). Address on credit repair
This case is being reopened as consumer disputes DOB responses and feels we have misinterpreted original
complaint. Previous case #108340. Spoke with consumer 4/25/08 consumer to call CW & Litton for credits owed.
Consumer sent misleading advertisement in which Shamrock refered to the name of the existing mortgage lender
without express written permission from the lender. Per legal, Shamrock will cease any unlawful solicitation
Consumer claims mtg broker is harrassing them for repeat business, consumer's want nothing to do with broker.
Received repsone from broker, he has removed the consumers from his monthly & qrtly mailing list and will no
Consumer complaint is against realtor that was not employed by lender, refered consumer to call Real estate
Company wrongly canceled loan after closing and during the Reccision period. The Right to Cancel is only for the
consumer to cancel. New closing date has been scheduled for Mr. Gray.
Consumer originally got mtg through Provident but refianced with Providence. Appears to be confusion between
brokers as both loans were through World Savings. All terms properly disclosed. Referred to World Savings Mtg
consumer compaint bcuz loan was denied to purchase home. Hoc was denied becuz downpayment program was
no longer accepted by lender and hoc did not have downpayment needed to approve the loan.
Broker did not renewed their license; did not respond to letters and contact number is disconnected. Consumer is
Refered to HOPE
Filed under Providence Mortgage Corp Complaint ID #108607. Consumer originally got mtg through Provident but
refianced with Providence. Appears to be confusion between brokers as both loans were through World Savings.
Claims he was misinformed of the terms of the loan and that the broker is demnding the appraisal money back.
Consumer signed doc that said he understood the terms of his loan. Money for appraisal was including in closing
Complaint orginally against Countrywide who is the lender. National Lending originated and brokered the loan.
Original complaint received 11/28/05 and first day letter sent by Francine Wilkolaski on 12/14/05. No entry on the
system. GIA Mortgage state that they have ceased direct mailings since this complaint was received.
Consumer asserts he had his privacy rights violated when his mortgage info was disclosed to his ex-wife. L.O.
and ex-wife produced notarized statements that consumer handed over personal information to his ex-wife and
Broker surrendered license 5/31/07. Company closed all surr 3/15/08 af
Borrower stated she was forced into loan by sister and promises by l.o. that she could be released from the loan
down the road. No documentation/evidence produced by consumer, GMAC will not release her from loan
Need info submitted to AG's office. Unlicensed. Associated with M.W. Aragao & Company, LLC. E-mail address
of broker is David@vencapmortgage.com and website is www.vencapmortgage.com Spoke to David Johnson on
11/24/08, who facilitated transaction of the Drake's selling their property to Kiley King. Quote- me- a- rate.com
which was the firm Mr. Johnson worked for at the time of the transaction is no longer in existence. He has hired
an attorney and claims he has no documents. The Drakes are still in the house. but not making payments to Mr.
Consumer says he was misled and his income was over stated. Consumer signed all documents pertaining to
loan. Company maintains that consumer provided income averages over the phone.
Consumer was unable to reach a loan modification. Company stated could not be reached b/c loan was current,
IR has not yet adjusted and income and expenses of household indicated they can make monthly payments.
Once loan adjusted, company contacted the consumer and reached a loan modification from 8% adjutable to a fix
Filed under complaint ID#108476. Complaint broker is also acting as a credit repair company. Complaint against
1st Nations employee Marcio DeJesus. Determined employee now working under MJ Mortgage Corp. (see
#108784). Address on credit repair website is the same as that of MJ Mortgage Corp. Is this a conflict? S.
Borrower claimed she was coerced into loan largely due to language barrier. Originator of loan responded to
claim with letter noting she was friends w/ borrower and even translated documents into borrower's native
Consumer was promised they wouldn't pay a prepayment penalty if they got their loan through CTX, but
consumer was charged $3,000 prepayment when loan closed. CTX reimbursing consumer the $3,000 penalty.
Consumer states interest rates not honored, ballon payments and second loan not explained. Wants to refi or
modify loan. Dispute of fact, referred to HOPE. Complaint also involved Popular Mortgage, Complaint
Loan never closed, consumer wanted attorney's fees reimbursed; Division cannot force Licensee to reimburse
fees charged by consumer's own appointed attorey. Consumer file had potential for predatory practices, CAU
Consumer complained that they were forced into a loan. Loan was for an investment property, consumer advised
Claims loan originator purposely delayed the refi process & mislead him to believe he had a rate lock & was
obtaining no-cost refi. Process delayed due to various reasons but appears mostly at fault of consumer (1 mo. to
submit app & then delayed in requesting title from his lawyer). Loan denied due to appraisal issues (unrelated to
any delays). Consumer never had rate-lock & no-cost refi policy stated in e-mail to consumer prior to any fees
consumer complained that her loan was given to her illegally and was the root of her financial hardship. All
disclosures were properly given to consumer at origination and she signed. Company details how attorney
explained the doc's to the consumer and it should be noted that company only charged her a 4400 processing fee
for loan to cover costs, therefore, company made no money. Company stated they would work to refinance her
loan after some time, but she had to improve her credit scores, save additional funds and put her fiancee on the
Consumer stated that she was lied to. Pinnacle did not renew, contact #'s are disconnected; Licensee did not
respond to complaint letter. Consumer advised to contact HOPE, MA Bar, OTS, and AG.
Letter sent. If consumer wishes to proceed with complaint process, will reopen case. Consumer complains of
Consumer states that no disclosures were received prior to closing. States that all docs were pre-dated on
1/17/07 to 12/1/06 and signed at closing. Through conversation with Coastline, they acknowledge the pre-dating
Consumer complained that company was not being responsive to written and verbal correspondence. Company
determined consumer would not be able to be maintained as a customer after consumer repeatedly requested
rate locks, abandoned those locks, and stated he was seeking other locks with other companies. Consumer could
Previous case 108822.Consumer complains of mulitple falsifications on his loan app that range from incorrect
assets, incorrect employment, incorrect income, incorrect ethnicity. Claims he never received disclosures and that
the broker took advantage of his mental disability. Docs withing complaint show various changes between loan
Mortgage co. never honored resolution. Previous case 108101. Mortgage Group has not been able to refi
because property is worth less than mortgage.Ms.Pinardi not in foreclosure.Closing letter sent 11/14, referred to
Consumer states that broker falsified income in order to get loan approved. States income on handwritten closing
docs is $7,000 less than on the typed copies received two weeks after closing. Cityview is out of business, the
Did not renew license. Internet site still up with MA license #. Consumer states $3400 was needed to close a
