Balanced Score Card Data Analysis

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					                                      BALANCED SCORE CARD FOR PSSR : YEAR 2005-2006 Approved by Corporate, New Delhi on 15.07.05
                                                                      1. FINANCIAL PERSPECTIVE
Sl No.                               Strategic Objective                         Unit        Weightage    Target                                             Criteria Value
                                                                                                                       5                            4              3           2         1
  1       Improve Topline Growth:
1.1.1 *   Financial Turnover                                                            Rs. in Crs.             5          560         560         532           504          476       448

 1.2      Improve Bottomline Growth:
                                                                                                                                                Av. Of 3 &                Av. Of 1 &   Lowest
1.2.1     Operational Cash Surplus net of advances as a ratio of year end Profit           Ratio                4                  Best Score                  Co. Av.
                                                                                                                                                    5                         3        Score
1.2.2     Sundry Debtors as a ratio of Turnover                                    Days of non-BHEL TO          5           86          86         90             95           99       104
 1.3      SAS:
1.3.1     SAS order booking                                                             Rs. in Crs.             1          29.73      29.73       28.24         26.76         25.27     23.78
1.3.2     Direct orders                                                                 Rs. in Crs.             2           14         14         13.30         12.60         11.90     11.20

          Grand Total                                                                                          17

          * Parameter Numbers marked by an (*) denote from MoU
          It is assumed that status of Executable orders, Inputs for project execution(not attributable to PSSR), Market Price level for materials / subcontracting etc remain at the
          Budgetary level.
                                      BALANCED SCORE CARD FOR PSSR : YEAR 2005-2006 Approved by Corporate, New Delhi on 15.07.05
                                                                      2. CUSTOMER PERSPECTIVE
Sl No.                               Strategic Objective                        Unit        Weightage    Targets                                                        Criteria Value
                                                                                                                       5                                        4             3           2          1
 2.1     SAS:
2.1.1    Finalisation of at least one LTSA with Customer                                          Date                   1         31/01/06    31/12/05     15/01/06      31/01/06    15/02/06    28/02/06
         SAS - Improving pricing efficiency : Price differrence of quotations to be      % quotes within 5% of
2.1.2                                                                                                                    1            60           70           65           60          55         50
         within 5% of the L1/L2 quote (for orders > 10 lakhs)                                   L1/L2
2.1.3    Overhauling of sets as per schedule                                                    (Ia x Ib)$               4           0.01          0          0.01          0.02         0.03      0.04
 2.2     Customer Satisfaction / Focus
         Development of Computerised System for capturing Customer complaints
2.2.1    and online processing for resolution, root cause analysis and corrective                 Date                   1         28.02.06    30.01.06     15.02.06      28.02.06    15.03.06    31.03.06
         actions based on the system guidelines issued by Coporate Quality

         Improvement in Customer satisfaction index(CSI) survey by external                                                                     Highest                                           Lowest
2.2.2                                                                                              %                     2                                  Av.of 5&3     Co. Avg    Avg.of 3&1
         agency.CQA to appoint agency & questionnaire to be appd by D(HR)                                                                        Score                                            Score
         Commissioning of scheduled projects based on contracted dates.(List of
2.2.3                                                                                           (Ia x Ib)$               4           0.01          0          0.01          0.02         0.03      0.04
         projects and milestones as given by PMG)
2.2.4    Completion of PG test as per schedule                                                  (Ia x Ib)#              3            0.01          0          0.01          0.02         0.03      0.04
         Contract closing as-No of contracts closed as per schedule.List as finalised
2.2.5                                                                                          (Ia x Ib) @               4           0.01          0          0.01          0.02         0.03      0.04
         by PMG.
         Issue of Quality Plans / Commissioning procedure / Checklists as per
2.2.6                                                                                           (Ia x Ib)                2           0.01          0          0.01          0.02         0.03      0.04
         schedule
 2.3     BOP Supplies
2.3.1    Timely completion of BOP supplies as per schedule                                      (Ia x Ib)                2           0.01          0          0.01          0.02         0.03      0.04


         Grand Total                                                                                                    24

         $ la = No. of Milestones delayed in a project / Total no. of Milestones of respective project due in 05-06 and lb= Total delay of milestones of a project in days(w.r.t planned dates as per
         Annexure) / Contract period of respective project in days
         For calculating overall milestone delivery index, Average of 'la x lb' for all Projects due to be commissioned in 05-06 (refer list in Annexure) is to be considered.
         * la = No. of projects for which PG test delayed / Total no. of projects due for PG test in 05-06 and lb= Delay of PG test in days(w.r.t planned dates as per Annexure) / Contractual period of
         PG test in days
         # la = No. of overhauling delayed / Total no. of overhauling jobs and lb= Delay of overhauling in days / Contractual period of overhauling in days
         @ la = No. of contracts delayed for closing / Total no. of contracts due to be closed in 05-06 and lb= Delay of contract closing in days / Total period of delayed contracts in days

         NOTE: DELAYS IN MILESTONE DELIVERY / PG TEST / OVERHAULING / CONTRACT CLOSING ARE TO BE SUCH DELAYS WHICH ARE ATTRIBUTABLE TO PSSR.
                                            BALANCED SCORE CARD FOR PSSR : YEAR 2005-2006 Approved by Corporate, New Delhi on 15.07.05
                                                                       3. INTERNAL PROCESS PERSPECTIVE
Sl No.                                     Strategic Objective                        Unit        Weightage    Targets                                       Criteria Value
                                                                                                                             5                       4             3            2         1
 3.1      Improvement Processes
3.1.1     Quality:
          Achievement of TQM score out of 1000 based on CII/EFQM Model
3.1.1.2                                                                                TQM Score               2            >425       >425      400 to 425 375 to400 350 to 375        < 350
          (Assessment by CQ Team)
3.1.1.3   Revision of QMS to align with unified Quality system issued by CQ                Date                3            Jul '05    Jul '05   Aug '05       Sep '05      Oct '05    Nov '05
3.1.1.4   Implementation of QTM in atleast one site                                        Date                2           28.02.06   30.01.06   15.02.06      28.02.06    15.03.06    31.03.06
          Improving effectiveness of Quality Management rating based on Quality
3.1.1.5                                                                                     %                  2             20         25          20            18            15       10
          Mgt. Effectiveness Review by CQ
 3.2      Capacity Optmisation / Utilisation
                                                                                                                                      Highest                  Avg.of 4                Lowest
3.2.1     Effective utilisation of T & P                                                    %                  2                                 Av.of 5&3                Avg.of 3&1
                                                                                                                                       Score                   Regions                 Score
 3.3      Cost Control:
          Material Cost = (Direct Matl. + Subcontracting Charges - BOI Matl. Cost) /
3.3.1                                                                                         %                 4          71.60%     71.60%      71.96%       72.32%         72.67%   73.03%
          (GTO-ED-BOI TO)
3.3.2     Cost of BOP/BOI = BOI Material Cost / BOI TO                                        %                 2          79.59%     79.59%      80.39%       81.18%         81.98%   82.77%
 3.4      Procurement Cycle Time reduction:
          Reduction in BOI/BOP (applicable to PSSR for 05-06) procurement time =
3.4.1                                                                                         %                 2          60.00%     60.00%      58.80%       57.60%         56.40%   55.20%
          % of P.O. (in nos.) placed within 75 days of raising indent
          Reduction in BOI/BOP procurement time =% of P.O. (as per value) placed
3.4.2                                                                                         %                 2          50.00%     50.00%      49.00%       48.00%         47.00%   46.00%
          within 75 days of raising indent
 3.5      Strive for Competitive results:
3.5.1     Preparation of L1/L2 networks as per contract as applicable                      (Ia x Ib)            2           0.01         0         0.01          0.02          0.03     0.04
          Grand Total                                                                                          23
          * Committee to be constituted for calculation of strectch in the unit & NC level score cards as per guidelines
                                          BALANCED SCORE CARD FOR PSSR : YEAR 2005-2006 Approved by Corporate, New Delhi on 15.07.05
                                                                    4. STRATEGIC CAPABILITY PERSPECTIVE
 Sl No.                                  Strategic Objective                                        Unit            Weightage   Targets                          Criteria Value
                                                                                                                                              5          4            3            2        1
   4.1       Capital Expenditure
  4.1.1      Investment in modernisation of T&P / IMTE - Capital expenditure                       Rs.Cr               2         10.00      10.00       9.50         9.00         8.50     8.00
             Revenue expenditure on R & M of T & P(list with Identification No.of tool to
  4.1.2                                                                                            Rs.Cr               2          0.60       0.60       0.57         0.54         0.51     0.48
             be enclosed)
   4.2       HR:
  4.2.1      Manpower Planning:
                                                                                            Within specified days
             Classification of activities as 'Core' & 'Non-core' in accordance with the
 4.2.1.1                                                                                        of receipt of          1          50         30         40            50          60       70
             guidelines issued by Corporate Office
                                                                                                 guidelines
                                                                                            Within specified days
             Preparation of computerised inventory of manpower in the specified
 4.2.1.2                                                                                        of receipt of          1          75         45         60            75          90       105
             format as per guidelines provided by Corporate office
                                                                                                 guidelines

                                                                                            No. of days before /
 4.2.1.3     Meeting manpower requirements within specified time from approval                                         1           5          -5         0            5           10       15
                                                                                            after scheduled date

  4.2.2   Performance Mngmt. System:
 4.2.2.1  Implementation of MAP for 2005-06
          Updation of e-Map database with Head of Deptt./Head of Section identities
4.2.2.1.1 for purposes of assigning stretch (to be included in the unit HR NC level                 Date               0.5      24/06/05   20/06/05   22/06/05     24/06/05   26/06/05   28/06/05
          score card)
          Sending of Unit level score card to Corporate Office by Specified date. (to
4.2.2.1.2                                                                                           Date               1        12/07/05   10/07/05   11/07/05    12/07/005   13/07/05   14/07/05
          be included in the P&D and HR NC level score cards)

4.2.2.1.3 Preparation of NC level score cards for all NC's in the unit                              Date               1        17/07/05   15/07/05   16/07/05     17/07/05   18/07/05   19/07/05

4.2.2.1.4 Calculation of stretch for the unit and NC level score cards *                            Date               1        17/07/05   15/07/05   16/07/05     17/07/05   18/07/05   19/07/05

             Completion of MAP activities as per schedule (to be included in HR and
4.2.2.1.5
             all NC score cards)
             100% of the performance plans to be completed by the first announced            No of days before /
4.2.2.1.5a                                                                                                             1           4          -2         0            4            7       10
             date (to be certified by Corp. MAP team)                                       after scheduled date
             100% of mid year reviews to be completed by the first announced date (to        No of days before /
4.2.2.1.5b                                                                                                             0.5         4          -2         0            4            7       10
             be certified by Corp. MAP team)                                                after scheduled date
             100% of the final reviews to be completed by the first announced date (to       No of days before /
4.2.2.1.5c                                                                                                             1           4          -2         0            4            7       10
             be certified by Corp. MAP team)                                                after scheduled date
  4.2.3      HRMS :
                                                                                             No of days before /
 4.2.3.1     Implementation of HRMS in PSSR                                                                            1          15         -15         0            15          30       45
                                                                                            after scheduled date
  4.2.4      Employee Satisfaction Score :

 4.2.4.1     Followup actions for improvement of ESI to be completed in specified time            (Ia x Ib)            1          0.01        0        0.01          0.02         0.03     0.04
 4.3    Diversification Efforts
4.3.1   New customers added                                                           No     1       1          1
 4.4    Information Technology upgradation projects
        Number of IT projects completed as per plan Viz. Implementation of ISMS,
4.4.1                                                                                 Nos.   3    28 02 06   31 01 06   15 02 06   28 02 06   15 03 06   31 03 06
        WAN, Installation of Hindi software
4.4.2   Implementation of modified SOMS                                               Date   2    28 02 06   31 01 06   15 02 06   28 02 06   15 03 06   31 03 06
4.4.3   Regional planning for establishing connectivity at major sites                Date   2    28 02 06   31 01 06   15 02 06   28 02 06   15 03 06   31 03 06
 4.5    Knowledge management
        Setting up expert network for solving site issues/ problems through web
4.5.1                                                                                 Date   3    28 02 06   31 01 06   15 02 06   28 02 06   15 03 06   31 03 06
        for Power sector projects
4.6     Improving Costing Mechanism:
4.6.1   Develop computerised system for automatic preparation of cost estimate.       Date   4    28 02 06   31 01 06   15 02 06   28 02 06   15 03 06   31 03 06
        Review and modify, if necessary the system for collecting project/product
4.6.2   wise cost data within specified time of supply/completion of project /        Date   2    28 02 06   31 01 06   15 02 06   28 02 06   15 03 06   31 03 06
        product.
4.6.3   Develop a standard system for costing of Servicing jobs.                      Date   2    28 02 06   31 01 06   15 02 06   28 02 06   15 03 06   31 03 06
 4.7    Support to IO:
        Support to IO for developing at least one standard package for selection of
4.7.1                                                                                 Date   1    31/12/05   31/12/05   31/01/06   28/02/06   15/03/06   31/03/06
        civil contractor to reduce cycle time for EPC proposals
        Support to IO for developing model for broad based relationship
4.7.2   understanding with local partners in target markets for standardised CME /    Date   1    31/12/05   31/12/05   31/01/06   28/02/06   15/03/06   31/03/06
        local works
        Grand Total                                                                          36
                                           Annexure to Balanced Score Card for PSSR for the year 2005-06
2.2.3 TIMELY COMMISSIONING 2005-06                          2 Nos                2.2.4 PG Test completion during the year 2005-06 (14 Nos.)
      PROJECT                                             SYN.DATE
  1 Rayalaseema 3                                                                  1     Talcher 3 SG                                  09/05
      DL (30/06/05), HT (28/02/06), CES (30/08/05)                                 2     Talcher 4 SG                                  09/05
  2 Rayalaseema 4                                                                  3     Talcher 5 SG                                  09/05
      DL (30/09/05), CES (30/11/05)                                                4     Talcher 6 TG                                  06/05
  3 Bellary                                                                        5     Talcher 6 SG                                  09/05
      HT (28/03/06), CES (28/07/05)                                                6     Ramagundam 7 TG & SG                          09/05
  4 Sipat 4                                                                        7     Bannari Amman 1 X 20 MW STG                   08/05
      HT (15/02/06), CES (15/07/05)                                                8     Nalco 8, 1 X 120 MW STG                       06/05
  5 Sipat 5                                                                        9     ITC Bhadrachalam, 1 X 18.5 MW STG             08/05
      CES (15/12/05)                                                              10     SCM Sugars, 1 X 26 MW STG                     05/05
  6 Amarkantak 5                                                                  11     Seshasai Paper, 1 X 21 MW STG                 09/05
      BES (30/06/05), DL (30/10/05), CES (30/11/05)                               12     HNL Kottayam, 1 X 7 MW                        07/05
  7 HPCL Vizag 2xFr5 Unit 1                                23/12/05               13     NINL Dubri, 2 X 19.5 MW STG + 20 MW GTG       03/06
      SYN (23/12/05)                                                              14     Vasavadatta, 1 X 9 MW STG                     12/05
  8 HPCL Vizag 2xFr5 Unit 2                                23/03/06
      SYN (23/03/06)
2.2.5 Contract Closing for the year 2005-06                 7 Nos
  1 Kochi                                                   09/05
  2 Srisailam LBC                                           12/05
  3 Bannari Amman, Nanjangud                                11/05
  4 CPCL Cogen, Chennai                                     12/05
  5 Nalco 8                                                 02/06
  6 ITC Bhadrachalam                                        01/06
  7 SCM Sugars                                              08/05

				
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